Skip to main content

MFP Copier Blog

This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry Ten Years Ago

Last Week of August 2014

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales (10 Years Ago)

Since I've spent so much time in the trenches, I've seen many salespeople and sales managers come and go. I understand that many sales managers are sometimes limited in what they can and cannot do. But, if I were king and had carte blanche, here's what I would do to increase sales and morale:...more here

Check Out These Great Copier Threads from Ten Years Ago This Week

Canon Adds AirPrint Compatibility to New imageCLASS Multifunction Printers

·
MELVILLE, N.Y., Aug 26, 2014 (BUSINESS WIRE) -- Canon U.S.A., Inc., a leader in digital imaging solutions, today announced that four of its newest line of imageCLASS laser multifunction printers (MFPs) support Apple AirPrint® wireless printing from iPad®, iPhone® and iPod touch®. AirPrint1 allows users to wirelessly2 print photos, email, web pages and documents without installing device drivers. AirPrint compatible Canon models include the imageCLASS MF229dw, MF227dw, MF216n, and MF212w laser
Blog Post

18 Questions to Rate Your Copier Dealership

·
believe the next step in our industry is that independent dealers are going to be few and far between so try to find a good manufacturer owned dealership that will value its employees and the work they do. I will be happy to talk to any of you if you have any questions. Good Selling -=Boston Mike=- About Me: I have been in the Office technology for over 10 years. I have worked with all kinds of customers. I was with a small Ricoh dealership for almost 10 years where I had to learn most things on
Topic

Access Direct Expands Digital Offerings with Canon Solutions America

·
near-offset quality, speed of operation, and quality control features of the OcÉ ColorStream 3900, Executive Vice President John DiNozzi was also pleased with the machine's ability to do double-duty, as both a color printer and a monochrome-only printer. "With many of Canon Solution America's competitors, you have to print color all the time," said DiNozzi. "The OcÉ ColorStream 3900 has the ability to cap the unused print heads, so it only takes minutes to switch from monochrome to color." The
Blog Post

Stop The Presses & Hold Your Horses, the Messiah for the Copier Industry has Arrived!

·
With everyone jumping through their butts about thedownward spiral of the printed page, don't despair the Savior has Arrived! Leave it up to those inventive Japanese Engineers!! Fuji Xerox's concept robot printer will deliver those documents right to your desk!!!! There was only a short little blurb about this system, however, the system will only start printing your documents when it arrives at your desk. How about that!! Nice idea, but, at my age, I have a tuff enough time walking around the
Topic

Select Canon imageCLASS, imageRUNNER and imageRUNNER ADVANCE MFPs Support New Android™ Version of Canon Mobile Scanning for Business

·
, paper size, file format, color mode and two-sided (duplex) 3 scanning directly from the app. Scanned File Distribution Capability Once an original is scanned from a compatible MFP, users can opt to save the file to built-in local application storage (Camera Roll, My Documents) for later retrieval, attach it to a pre-set email address for distribution to colleagues, or open it into the Canon Mobile Printing app to quickly print the file through a compatible device. Device Management Users can
Topic

Does anyone have any tips for selling BDR?

·
I need to ramp up my Managed IT sales, however, I'm having a tough go of hit. Can anyone give me a few pointers?
Topic

Need help with MAC printing with Parallels Desktop

·
Ok, customer got a new desktop mac, he had a pc. His personal printer a ricoh has PSIII. He is telling me that he is running Parallels Desktop for running windows 8.1 on a MAC. He wants to load the print driver, but is not finding one on the internet. I'm at a loss here, shouldn't he just be able to load the PSIII driver for MAC and everything should be good?
Blog Post

If I Were King of My Sales Department

·
Since, I've had so much time in the trenches, I've seen many sales people, and sales managers come and go. I understand that many Sales Managers are some times handicapped with what they can and can't do. But, If I were King and I had carte blanche, here's what I would do to increase sales, and moral. 1)If I were the Sales Manager, I would STOP selling. I would divide all of my accounts amongst my reps. You can't be an great Sales Manager and a great sales person. It's not going to happen. 2) I
Comment

Re: If I Were King of My Sales Department

·
Great post! 11. Assign a rep a topic (round robin) to present at the next weekly sales meeting. Rules- show the team a new selling feature / function / solution, present it as you would to a client, and keep it short ( 5 minutes max) sweet. After presenting, stand and receive constructive criticism from the rest of the team. Keep it fun and informative- but don't take it the task lightly. This will improve product knowledge, research skills, and presentation skills.
Comment

Re: Stop The Presses & Hold Your Horses, the Messiah for the Copier Industry has Arrived!

·
I am out of the office until 09/01/2014. I will respond to your message when I return. Note: This is an automated response to your message "Post By Art Post: Stop The Presses & Hold Your Horses, the Messi..." sent on 8/27/2014 10:55:20 PM. This is the only notification you will receive while this person is away.
Topic

Global 3D Scanning Market is Forecast to Reach $4.9 Billion by 2020

·
preferred due to their capability to capture the finest details. Laser scanners are most commonly used in short range scanning. Handheld short range scanners developed by Faro Technologies, Creaform (now Ametek Inc.), GOM mbH, etc. are popular in the market in applications such as entertainment, healthcare, automotive, pipe inspection, etc. The companies profiled in the report include Faro Technologies, Ametek Inc., Quality Vision International, Direct Dimensions Inc., GOM mbH, Konica Minolta, Inc
Reply

Re: Sold MY First Xante Ricoh Envelope Press today

·
One was sold from our office. They are having some trouble with feeding so xante is sending them another print engine. I think it looks like a good system and have not read anything bad about them. We have a customer with another machine from us who bought a xante from someone else and they love it.
Comment

Re: If I Were King of My Sales Department

·
I am out of the office until 09/01/2014. I will respond to your message when I return. Note: This is an automated response to your message "Post By Art Post: If I Were King of My Sales Department" sent on 8/27/2014 12:21:48 AM. This is the only notification you will receive while this person is away.
Comment

Re: If I Were King of My Sales Department

·
Salesman vs. sales manager? Benefits and shortcomings of both.. Interesting exercise..
Comment

Re: If I Were King of My Sales Department

·
I like 11.!! I even like the rules better. Your thread also reminded me to add this. 12. Reps, especially new reps would be in charge of training their customers on how to use the system. At first, they would travel with the solutions engineer or (me)and watch them train the customer on how to print, copy and scan.
Reply

Re: Need help with MAC printing with Parallels Desktop

·
Art, Parallels is a virtual Machine that exists within the Mac, but it is just like any other Windows 8 PC. You need a Windows 8 PS Driver (if that is the language on the Ricoh). Hope this helps! Vince PS: I run Windows 7 in Parallelson my Mac Airbook.
Comment

Re: If I Were King of My Sales Department

·
Larry Thanx for the comment, hope you are doing well! Am I going to see you again this year at the Canatta Dinner?
Comment

Re: If I Were King of My Sales Department

·
Hope so. Planning on being there.
Comment

Re: If I Were King of My Sales Department

·
13.) I would ask my reps to tell me something what each ZBA in their 'top 20' actually do as a company. It's astounding how many "I don't know" I tend to hear.
Reply

Re: Need help with MAC printing with Parallels Desktop

·
Thanx for this, it really helped! I have another one for you. However gonna post this on IT forum.
Comment

Re: If I Were King of My Sales Department

·
I like 13 too! But what is ZBA?
Topic

Kofax’s Kapow Enterprise Named Trendsetting Product of 2014 by KMWorld

·
products selected demonstrate clearly identifiable technology breakthroughs that serve the vendors’ full spectrum of constituencies, especially their customers. “Kapow automates the acquisition and integration of information, especially web data, to an organization’s business applications without coding,” commented David Caldeira, Senior Vice President, Product and Solution Marketing. “We are continuing to identify areas where Kapow can automate data driven business activities, and in our latest
Topic

Epson Showcasing Leading Label Solutions at Labelexpo

·
-operate inkjet digital label presses that make high-quality, short-run label printing easier and more efficient. Delivering exceptional print quality and accurate color reproduction, as well as innovative printing features, the L-4033A/AW are cost-effective and reliable solutions that allow printers to expand their service offerings and improve profitability. As part of the Labelexpo Inkjet Trail, each of the five inkjet manufacturers will receive the same origination for a food, personal care and
Reply

Re: kyocera/copystar wholesalers

·
Originally Posted by GCBS: Our company has some used 420i's, 520i's and even some super reliable black and white 3050's and 4050's. We also have some smaller desktop mfp's...FS-1135's and FS-3640's. If you need color we have some FS-2626's and 2126's. GCBS send me your contact information and i will see that our equipment purchaser gives you an opportunity next time we are looking for some used copystar/Kyocera's
Blog Post

The Heavy Toll of Poor Data Security in Healthcare

·
Print4Pay Hotel. I urge members and readers to visit their site to see their full line of products and services. More and more we need to provide well rounded strategic solutions for our customers. Protected Trust offers some unique solutions that can help us in our day to day efforts. Check them out here .
Topic

Nuance’s Dragon Voicemail-to-Text Platform to Join Deutsche Telekom’s Mobilbox Pro Service

·
, saving both time and money. People never have to write down the information from a voicemail; important numbers, names and addresses are easy to find, easy to access and will never get lost. Nuance’s Dragon Voice-to-Text is part of Nuance’s broad portfolio of voice innovations that continues to define a new generation of intelligent systems and personal assistant technologies, which includes Dragon NaturallySpeaking for PC, Dragon Dictate for Mac, Dragon Mobile Assistant for Android, Dragon
Topic

National Government Statistics Bureau in Asia Pacific Invests $450,000 in Kofax Solution

·
20,000 customers in financial services, insurance, government, healthcare, business process outsourcing and other markets. Kofax delivers these through its own sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com. (c) 2014 Kofax Limited. Kofax is a registered trademark and First Mile, Kofax Kapow and Kofax Altosoft Insight are trademarks of Kofax

This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago

Last Week of August 2019

Purple Modern Professional Web Designer LinkedIn Banner

Real Copier Sales

I needed to get this out there because it's been bugging me for sometime.  What's the deal with sales people wearing polo shirts while visiting net new clients or how about any client?  What the frack is next polo shorts? Just want to clarify that I'm seeing more of this with how men are dressing rather than women..more here

Threads from 5 Years Ago This Week

Team Concept Launches “LuxFX” Decorative Print Designs with JETvarnish 3D Special Effects

·
. PRINTINGUnited will also be the exclusive venue for several KonicaMinolta and MGI “world premiere” new product announcements and demonstrations. All members of the printing and packaging industries are encouraged to attend. GLGA PIA Participation As a member of the Great Lakes Graphics Association (GLGA), regional affiliate of the national Printing Industries of America (PIA), Team Concept was joined at Chicago’s Pea**** Print Fair by Joe Lyman, President of the GLGA. The GLGA also co
Topic

Konica Minolta’s bizhub® i-Series Honored with Better Buys Editor’s Choice Award

·
expansive smart office product portfolio from IT Services ( All Covered ), ECM, Managed Print Services and industrial and commercial print solutions.Konica Minoltahas been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for twelve consecutive years, and is proud to be ranked on theForbes 2017 America's Best Employers list. The World Technology Awards recentlynamed the company a finalist in the IT Software category. KonicaMinolta, Inc. has been named to the
Topic

Newsweek Awards Toshiba Managed Print Services Program

·
resellers to quickly and accurately analyze both the cost and eco-impact of operating a client’s copier and printer fleet and identifies the potential document and device security vulnerabilities. The Encompass cloud-based analytical tool enables Toshiba consultants to design a printer and copier implementation that best utilizes current assets, identifies products for removal, relocation or replacement. Additionally, Toshiba consultants use Encompass to identify workflow improvement and print
Topic

Canon's imagePROGRAF TA Series Printers Open Up Large Format Printers to a New Audience

·
MELVILLE, N.Y. , Aug. 29, 2019 /PRNewswire/ --Developed to benefit entry-level print customers, Canon U.S.A. , Inc., a leader in digital imaging solutions, is excited to announce the new imagePROGRAF large-format 5-Color 24-inch TA-20 and 36-inch TA-30 printers. The TA Series offers end users Canon's high-quality software and overall brand value in a cost-efficient, easy-to-use solution built to help stimulate workflow and productivity for small businesses and first-time large-format print
TopicPremium

Lead for Two Production Print Copiers in Michigan

·
see attached file
Topic

Lexmark and Ricoh Win Buyers Lab Ease of Use PaceSetter Awards for A4 Small and Mid-Size ...

·
devices. The winners for 2019–2020 are: LEXMARK INTERNATIONAL, INC. BLI PaceSetter 2019–2020 in Ease of Use: A4 Small Workgroup RICOH USA, INC. BLI PaceSetter 2019–2020 in Ease of Use: A4 Mid-Size Workgroup (also sold under the Savin and Lanier brands) “Easy-to-use printers and MFPs are essential for the smooth functioning of any office environment,” said Kaitlin Shaw, Senior Editor of Printer/MFP Evaluation at Keypoint Intelligence - Buyers Lab. “Busy workgroups don’t have time to waste at the
Topic

Canon Solutions America Showcases Information Security at Special Event

·
to the many types of security risks they face. Experts from Canon Solutions America and several of its vendor partners took attendees on a journey through real world demonstrations of Canon Solutions America's Five Pillars of Security . This layered security approach encompasses device security, print security, document security, information security, and cybersecurity, outlining a business model that can be easily and efficiently implemented. "There is no simple solution to cybersecurity. It
Blog Post

Comparing the Ricoh MP W6700 vs the KIP 7172 Large Format Printers

·
There’s quite a bit to think about when comparing large format printers. I’ll let you know up front that I resell Ricoh large format printers. Yes, I’m a little biased when it comes to value and reliability. However when it comes to features and specs, well they are what they are. Thus, I’d like to share 5 features that make the Ricoh MP W6700 large format printer the device to acquire. Compact Design In most cases when clients are considering a large format printer, the space on where to place
Topic

Ricoh commits to tackling inequality by joining Business for Inclusive Growth coalition

·
innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2019, Ricoh Group had worldwide sales of 2,013 billion yen (approx. 18.1 billion USD). For further information, please visit www.ricoh.com ### © 2019 RICOH COMPANY, LTD. All rights reserved. All referenced product
Topic

The Pittsburgh Post-Gazette Names Ford Business Machines A Winner Of The Pittsburgh Top ...

·
." ABOUT FORD BUSINESS MACHINES Ford Business Machines is the area's largest independent full-line authorized dealer of Canon, KonicaMinolta, and Lanier (Ricoh) products for copier, printer and multi-function product (MFP) technology. In addition, Ford offers document management, print management and IT services, serving as a complete technology solution for businesses of all sizes. SOURCE Ford Business Machines
Topic

BLI Awards for Summer of 2019

·
Canon imageRUNNER Advance 4535i III, 6555i III, 86595i III, C5535i III, C5550i III, C7570i III. Can anyone tell us what the designation of "III" is for? Kyocera TASKalpha's 6053ci, 4053ci, 3235ci, 6003ci, 5003ci, and 4003ci https://www.keypointintelligen...-financial-services/
Topic

Canon USA Gets Esteemed InterTech Technology Reward for Océ ProStream Series Inkjet Press

·
Canon U-S-A, Inc., a chief in digital imaging solutions, is proud to affirm the Océ ProStream Series inkjet press has established the esteemed 2K19 InterTech Technology Reward from the Printing Industries of America. Intended to open up the latest business opportunities for commercial printers, the Océ ProStream is based on pioneering technology that takes fast inkjet to the next level of color output excellence and media adaptability. “The judges remarked on Océ ProStream’s capacity to print
Topic

Epson Introduces SureColor T5470M 36-Inch Printer and Integrated Scanner for Enhanced Collaboration and Workflow

·
Epson Introduces SureColor T5470M 36-Inch Printer and Integrated Scanner for Enhanced Collaboration and Workflow SAN DIEGO (ESRI, Epson Booth #327) – July 8, 2019 – Epson today announced the SureColor ® T5470M – a new 36-inch printer and integrated scanner offering a fast multifunction solution for printing, sharing and saving technical documents. The new model joins the Epson SureColor T-Series line of wide-format printers, and the sleek print/copy/scan combo produces accurate A1/D-size
Topic

Logically Expands Sales Leadership Team to Drive Continued Growth

·
business development. He previously held the position of Vice President of Sales for mindSHIFT. “Logically has the ideal mix of technical talent, customer focus, and game-changing IT automation ,” says Matt Putney, “I am really excited to join the Logically executive team and help drive our rapid and continued growth”. Tracey Pick is an experienced senior manager with a demonstrated history of working in the software industry, having served as the Senior Manager of Sales Operations at Alchemy
Topic

Gov't Says Magistrate Wrong About Bar In Canon FCA Case

·
Here's the link you can get seven day trial for free. Something about overcharging for copiers https://www.law360.com/technol...ar-in-canon-fca-case
Topic

Florida man sentenced for $25 million Xerox toner fraud case

·
ROCHESTER, N.Y. (WHAM) - A Florida man was sentenced to 18 months in federal prison for a $25 million scheme to resell Xerox toner. Robert Fisher, 79, was one of five men convicted in the conspiracy. Fisher pleaded guilty to conspiracy to commit wire fraud. Prosecutors said Fisher worked with Kyle Haynes, Jason Haynes, David Haynes, and Bryan Day to set up sham companies to buy dozens of Xeroxprinters and order nearly $25 million in toner. RBM Imaging, which was owned by Fisher, purchased the
Blog Post

Ditching the Polo Shirt Can Increase Your Sales

·
the guy that was going to the office everyday with a three piece suit. The vest, the jacket, the tie, the slacks it all happened everyday. I may not have known that much about business or sellingcopiers back in those days but I sure did look like I was successful. We hear over and over that people do business with people they like. I'm here to tell you that people also like to do business with other people that are successful. Thus, when you walk in the door well groomed and put together you've
TopicPremium

Lead for Color Production Press in Kansas

·
see attached file
Topic

Roland DGA Wins Three SGIA 2019 “Product of the Year” Awards

·
and Avery Dennison’s ICS Performance Guarantee. The new Roland Texart RT-640M is an intelligent multifunction dye-sublimation printer that gives users the freedom to print directly onto coated polyester fabrics, or to sublimation transfer paper, using the same specially formulated Texart SBL3 sublimation inks. Innovative, reliable and easy to use, the value-packed RT-640M simplifies dye-sublimation production with its direct-to-textile option, while maintaining the versatility of printing to
Blog Post

Perception Is Reality... You Are What Your Customers Say You Are!

·
'great', if you want to be viewed as a true 'sales professional' then learn to become a servant.Stop selling…Start serving... Start being a leader of yourself and lead with your heart! Many of you may find it exhausting, many of you may find it stressful but those sales professionals who lead with their heart and seek to serve their clients, change how they're perceived immediately. Adopting a servant led mindset takes a conscious effort by learning and committing to develop self effectiveness
Topic

The Hinojosa Group Purchases EFI Nozomi for Cartonajes Bernabéu

·
The Hinojosa Group Purchases EFI Nozomi for Cartonajes Bernabéu The Hinojosa Group Purchases a New EFI Nozomi Digital Printer for Cartonajes Bernabéu With this latest purchase, The Hinojosa Group has become the corrugated packaging manufacturer with the world's largest direct-to-board digital capacity ALMASSORA, Spain – August 26, 2019 -- The Hinojosa Group , one of the leading manufacturers of corrugated cardboard in Spain, is continuing to expand its single-pass digital printing capacity
Topic

State of MPS with SMB Accounts

·
This is all from Quocirca (by the way does anoyone know how to pronounce that). 66% believe that printing will still be important in 2025 76% state printing is still important Almost 50% expect digitization process to be important in 2025 90% believe there will be increased document capture and workflow solutions Still another 41% expect color pages to in increase by 2025 A whopping 66% believe that collateral for clients should be in print Key investment priority to 2025 will be MPS Another
Topic

RBS installs

·
and do the install? Does a Salesrep or Customer Service Rep do the end-user training? To what degree will they mess with end-of-lease returns, especially non-Ricoh units? I've heard stories of charges ($25) for service or supply requests that aren't entered on-line. Is this true? I'm just trying to get a picture of what changes this customer will experience going from an independent dealer to RBS. These are nation-wide installations that have been performed by independent dealers up to now. Thank
Topic

M-Files Extends Google G Suite with Enterprise Content Management and Compliance Support

·
’ access rights. The option to manage and control sensitive data in M-Files with automatic version control, document permissions and support for automated workflows, assignments and notifications, such as review and approval workflows, allows companies to streamline processes and adhere to strict data privacy regulations. M-Files connects G Suite applications with other business systems and repositories, such as Salesforce and network folders, without requiring migration. Organizations gain visibility
Topic

Tom Cavanagh has joined the company as Senior Vice President, New Business Development

·
Eastman Kodak Company, where he served as vice president and chief customer officer in the Intellectual Property Solutions Division, focused on advanced materials and 3D printing.Prior to that, he built and served as CEO of two start-ups:BuildLinks, which provides construction management cloud services to the homebuilding industry; and Net32, a web-based enterprise that delivers procurement efficiencies across the dental supply chain. He holds a bachelor's degree in economics from Niagara
Topic

HP's Cash-Cow Ink Business Is in Trouble

·
, thanks to solid growth in the PC segment and substantial share buybacks. But the printing business, responsible for the bulk of HP's profits, didn't do so well. Printing revenue was down 5.3% year over year, and segment operating margin contracted by 40 basis points. While sales of printing hardware tumbled in the quarter, the biggest problem was weak sales of supplies. HP's printer business follows a razor-and-blade business model: The company has built a large hardware install base, and that
Topic

Epson Opens Fujimi Inkjet Innovation Lab

·
processes. Epson will develop new applications and unearth needs for inkjet technology, create new markets for inkjet printing, and accelerate the use of its inkjet printheads in industry. One of Epson's strategies under its current three-year plan is to accelerate growth by taking maximum advantage of its assets and by engaging in collaboration and open innovation. In inkjet, Epson is seeking more open innovation opportunities and is expanding external sales of inkjet printheads that incorporate
Topic

New Lexmark Industry Advantage Offering Pairs Partners with Industry Experts

·
experts across the globe maintain strong relationships with customers in their area of expertise, staying on top of trends and best practices. The Lexmark Industry Advantage program is designed to share that valuable knowledge with Lexmark partners. "For the most effective customer interactions, you need to speak their language," said Sammy Kinlaw , Lexmark vice president, worldwide channel and OEM sales. "Customers want to talk about their unique print needs and business processes. Partners who
Member

Reply

Re: KIP 7171& KIP 7172 Questions

·
Here's another question. How many prints will the top exit tray hold?
Topic

Ensono to Offer Managed Services on VMware Cloud on AWS

·
optimized access to a broad range of AWS services. The VMware Cloud Provider Program MSP model is for partners that offer managed services and consulting services, and includes tools, training and expertise required for partners to develop and deliver managed services for VMware Cloud on AWS. The VMware Cloud on AWS Solution Competency provides the sales and technical training partners need to help customers be successful with hybrid cloud solutions and services. Ensono Managed VMware Cloud™ on AWS
Topic

Spinnaker Support Announces First Half 2019 Highlights

·
DENVER , Aug. 26, 2019 /PRNewswire/ --Spinnaker Support, a leading global provider of Oracle and SAP third-party support and managed services, today announced first half highlight for the period ending June 30, 2019 . First Half 2019 Highlights Record revenues, due in part to increased sales and higher customer retention rates. Now partnering globally with IBM through its multi-vendor IT support service program. Spinnaker Support will deliver third-party support to IBM's enterprise application
Topic

RDX to Acquire Navisite LLC

·
Spectrum Business® brand, Charter provides scalable, and cost-effective broadband communications solutions to small and medium-sized business organizations, including Internet access, business telephone, and TV services. Through the Spectrum Enterprise brand, Charter is a national provider of scalable, fiber-based technology solutions serving many of America's largest businesses and communications service providers. Charter's advertising sales and production services are sold under the Spectrum
Topic

ePlus Acquires ABS Technology, Expanding Reach in Mid-Atlantic Region

·
in the future; significant adverse changes in, reductions in, or losses of relationships with major customers or vendors; the demand for and acceptance of, our products and services; our ability to adapt our services to meet changes in market developments; our ability to implement comprehensive plans to achieve customer account coverage for the integration of sales forces, cost containment, asset rationalization, systems integration and other key strategies; our ability to reserve adequately for
Blog Post

MSP & MSSP Industry Notes for August 25th, 2019

·
Milton Keynes, England Mirus IT, Strategic IT, Print Telephony Services Support for SME's SMB's SPS Ranked No. 2 Among Inbound Document Management Providers Swiss Post Solutions outsourcing provider for business process solutions along with innovative service in document management Swiss Post Group headquartered om Bern, Switzerland. Employees 7,000 and focuses on banking, insurance, telecommunications and healthcare companies States global data volumes with hit 150 zettabytes by 2025 Buchanan
Topic

VirtualArmour Reports Q2 2019 Results; Managed and Professional Services Revenue up 13%

·
the products and solutions we offer to our customers and automating functions within the current suite to increase efficiencies and drive down operation costs. Q2 2019 Financial Summary Revenue totaled $2.7 million in the second quarter of 2019. Managed and professional services revenue grew by 13% to $1.3 million, while overall sales declined from $4.0 million vs. the same period a year ago due to lower product sales (hardware and software). Cost of sales were $2.0 million in the second
Reply

Re: HP's Cash-Cow Ink Business Is in Trouble

·
Thought this was an interesting article @John @Jason H @Monte @SalesServiceGuy @fisher @Ray Stasiezcko
-=Good Selling=-

Today's Hacked!

Hacked!

8/22/2024

Sponsored by

Recent Hacking Incidents and Cybersecurity Concerns

Kentucky Prison Inmates Hacked Computer Tablets to Create Money

  • KY Inmates Hacked Tablets, Stole Over $1 Million: In a surprising breach, Kentucky state prison inmates managed to hack their computer tablets to grant themselves over $1 million, shocking the KY Department of Corrections and Securus Technologies. Read more

After Iran Steals Sensitive Israeli Data, Israel Tries to Censor the Internet

  • Israel Responds to Iranian Data Breach with Internet Censorship Attempts: Following Iran's theft of sensitive Israeli data, local cybersecurity experts reveal that leaked materials are often just the climax of long-running clandestine hacks. Read more

Zee Media Website Hacked in Retaliation for Bangladesh Coverage

  • Bangladeshi Hackers Target Zee Media Over Coverage: Zee Media’s website was hacked by the Bangladeshi group "SYSTEMADMINBD" in retaliation for what they perceived as mockery in coverage of Bangladesh’s flood situation. Read more

Georgia Man’s Friends Scammed After His Facebook Is Hacked

  • Friends Scammed After Facebook Hack: Kerry Jackson’s Facebook was hacked, leading to his friends being scammed out of thousands of dollars despite multiple reports to Facebook. Read more

YouTube Introduces AI Tool to Recover Hacked Accounts

  • YouTube Unveils AI Chatbot for Account Recovery: YouTube has launched an AI assistant designed to help creators recover hacked accounts and undo unauthorized changes more efficiently. Read more

Google Offers New Tool for Hacked YouTube Accounts

  • Google Releases AI Tool for Hacked YouTube Account Recovery: Android Police reports that Google’s new AI-based tool assists creators in regaining access to hacked YouTube accounts without needing direct support. Read more

Man Hacks State Database to Fake Death and Avoid Child Support

  • Kentucky Man Fakes Death to Dodge Child Support: A Kentucky man hacked into the state death registry using a physician’s credentials to fake his death, avoiding over $100,000 in unpaid child support. Read more

McDonald's Instagram Hacked in Cryptocurrency Scam

  • McDonald's Instagram Hacked for $700K Crypto Scam: McDonald's Instagram account was hijacked in a scam involving a fraudulent cryptocurrency linked to Grimace, leading to significant losses. Read more

How to Recover a Hacked Facebook Account

  • Tricks for Recovering a Hacked Facebook Account: Kim Komando offers tips for retrieving a hacked Facebook account, from uploading an ID scan to using a familiar Wi-Fi network. Read more

Oil Services Giant Halliburton Hit by Hack Attack

  • Halliburton Cyberattack Disrupts Operations: Oil services company Halliburton faced a significant disruption after a hack attack, affecting operations in Houston. Read more

Trump Campaign Hack Confirmed by Intelligence, Iran Blamed

  • Iran Behind Trump Campaign Hack, Says U.S. Intelligence: Cybersecurity expert Theresa Payton discusses intelligence reports confirming that Iran was responsible for hacking the Trump campaign. Read more

-=Stay Safe=-

The AI Revolution in IT Departments

Artificial Intelligence (AI) is rapidly reshaping the landscape of information technology departments across industries. This transformative technology brings both significant benefits and formidable challenges to IT professionals. In this blog post, we delve into the multifaceted impacts of AI on IT departments.

Optimizing Operations with AI

how ai affects profit

Artificial Intelligence is revolutionizing the efficiency and effectiveness of IT department operations. AI systems now increasingly manage routine tasks such as data correlation, network monitoring, and the identification of IT system malfunctions. Deloitte Insights reports that AI-driven organizations have seen an average of a 10% reduction in operational costs, a testament to AI’s role in streamlining processes.

This implementation of AI not only accelerates these processes but also reduces the chance of human error. As these automated systems handle repetitive, time-intensive tasks, IT professionals gain the freedom to direct their focus and creativity towards strategic initiatives, fostering innovation and driving the business forward.

Thanks to AI’s data-processing prowess, IT departments can handle the deluge of information with unprecedented efficiency. Predictive algorithms that can anticipate technical issues before they arise are transforming system maintenance, moving it from a reactive to a proactive stance. Such predictive maintenance not only reduces system downtime but also extends the lifespan of critical IT infrastructure. This foresight, powered by AI, ensures smoother operations and enhances the overall dependability of business technology systems, leading to improved end-user satisfaction and trust in IT capabilities.

AI’s Aid in Cybersecurity

The integration of AI into cybersecurity measures has been nothing short of a game-changer for IT departments. As cyber threats evolve in complexity and volume, traditional security measures alone no longer suffice. AI steps in as a dynamic ally, equipped with the capability to analyze patterns across vast datasets swiftly. This deep-level analysis allows for the early detection of potential threats and anomalous behavior, much before they can escalate into breaches.

The value of AI in this domain is underscored by a study from Capgemini, which highlights that over two-thirds of enterprises view AI as essential to combating cyber threats. The agility AI introduces to cybersecurity ensures that IT departments are always one step ahead in the digital arms race against cybercriminals.

AI is pivotal in scaling cybersecurity efforts as digital footprints expand exponentially. It can automate the response to detected threats, dramatically decreasing the time from discovery to resolution. AI-driven intrusion detection systems and automated security protocols actively mitigate risks, adapting in real time to emerging threats. This proactivity is indispensable because cybersecurity events can unfold rapidly, often with costly consequences. For IT departments around the globe, the employment of AI not only fortifies defense mechanisms but also instills a measure of confidence and control over their security posture.

Managing Talent and Skill Gaps

The rapid incorporation of AI within IT departments creates an unprecedented demand for a workforce fluent in AI technology. The necessity for talent that can develop, manage, and interpret these sophisticated systems is at an all-time high. A report by McKinsey & Company highlights a concerning gap, with 87% of organizations acknowledging either current skill gaps or anticipating them within the near future.

As AI evolves, the pressure mounts on IT departments to cultivate a workforce skilled in cutting-edge technologies. This involves sourcing new talent with specialized know-how and investing in the upskilling of existing staff—a process that can be time-consuming and expensive, yet crucial for staying ahead in the innovation race.

The disparity between the availability of AI professionals and the needs of the industry poses a significant challenge. The scarcity of skilled AI experts leads to a competitive market where poaching is common, and retention becomes difficult. For many IT departments, the solution involves a strategic investment in training programs and partnerships with educational institutions to develop the necessary skill sets in-house. Such initiatives are vital in closing the skill gap but also require ongoing investment to keep pace with the continuous advancements in AI technology. The onus is on IT departments to adapt to this new paradigm and become active contributors to the education and evolution of the AI workforce.

The Economic Impact of AI

Embracing AI within IT departments is having a measurable economic impact on businesses. AI technologies are known for automating complex and repetitive tasks, significantly reducing operational costs. A study by IBM revealed that implementing AI could potentially reduce IT costs by up to 30%, underscoring the financial benefits of leveraging artificial intelligence. These savings are accrued not just from labor cost reductions, but also from the increased speed and efficiency with which AI systems can perform tasks – often executing what would take humans multiple hours in a matter of minutes.

The economic advantages of AI extend beyond cost savings. By automating mundane tasks, IT professionals are liberated to tackle more strategic initiatives that can lead to additional revenue streams. The ripple effect of this shift is substantial, opening up opportunities for companies to innovate and grow. Within IT departments, the reallocation of resources made possible by AI adoption paves the way for new project development, ultimately contributing to a stronger, more competitive market position. These strategic advantages arguably equal, if not surpass, the immediate operational savings, marking AI’s profound economic influence.

Ethical Implications and AI Governance

The advent of AI in IT departments introduces a spectrum of ethical implications that need careful navigation. AI systems, by their nature, are often opaque, leading to challenges in understanding how decisions are made. This ‘black box’ dilemma necessitates IT departments to adopt a stringent governance framework to ensure transparency and fairness in AI operations.

The ethical deployment of AI becomes even more pressing when considering the potential for algorithmic bias, where AI systems may inadvertently perpetuate existing prejudices. This is highlighted by research indicating that almost 35% of businesses have experienced an AI ethics breach to some degree.

It is critical for IT departments to not only be stewards of technological efficiency but also of ethical integrity. The creation and enforcement of AI governance protocols are required to uphold accountability and prevent misuse of AI technologies. In the absence of universal standards for ethical AI use, IT departments are at the forefront of developing best practices that balance innovation with responsibility. Engaging with diverse stakeholder groups for insight and oversight assists in aligning AI initiatives with broader societal values, ensuring that as AI evolves, it does so with ethical considerations embedded in its core.

AI and the Evolution of IT Roles

AI’s permeation across IT operations fundamentally alters the roles and skill sets required within the department. As AI takes over routine and operational tasks, IT professionals need to pivot, focusing more on overseeing AI systems, understanding and interpreting data outputs, and strategizing based on AI-provided insights.

A survey by Accenture found that 74% of IT executives believe that AI will significantly change their jobs within the next three years, indicating the shift towards more strategic roles. This shift in responsibilities underscores the growing significance of cross-functional skills in areas such as AI management and data analytics, which are becoming as crucial as traditional IT skills.

In this evolving landscape, IT roles are transitioning from their traditional support stance to becoming integral contributors to business strategy and innovation. IT departments are increasingly expected to provide input that can shape product development, customer engagement strategies, and overall business direction. Therefore, IT employees must embrace lifelong learning and continuous skill development to stay relevant in their careers. As AI changes how IT departments operate, it also opens up new paths for professional growth and redefines the notion of what it means to work in IT.

In the face of rapid AI advancement, IT departments are navigating a transformative era of operational efficiency, enhanced security measures, and innovative role evolution. Despite the hurdles of talent shortages, ethical governance, and the need for perpetual upskilling, the potential for reduced costs, strategic growth, and proactive cyber defenses positions AI as a key driver of IT’s future. The journey ahead mandates a strategic, ethical, and adaptable approach—but the rewards for those IT departments that can successfully leverage AI’s power will be substantial, shaping not just their own future but the future of technology itself.

Today's Hacked!

Hacked!

8/21/2024

Sponsored by

Recent Hacking Incidents and Cybersecurity Concerns

Iran-Trump Campaign Hack and Other Cybersecurity Incidents

Iranian Cyber Attacks Target Trump Campaign

  • Iran Hacks Trump Campaign, Adding to Russia, China Cyberattacks: As the U.S. presidential election nears, Foreign Policy reports that cyber intrusions from Iran, Russia, and China have all targeted the campaigns of Donald Trump and Kamala Harris. Read more
  • Trump Attorney Targeted by Hackers: CNN reports that one of Donald Trump's attorneys, Lindsey Halligan, was a victim of a hacking attempt, raising security concerns. Read more
  • U.S. Officials ‘Confident’ That Iran Hacked the Trump Campaign: WLIW-FM shares that U.S. intelligence agencies are confident Iran was behind the hack, despite denials from Tehran. Read more

Other Noteworthy Hacks and Cybersecurity News

  • McDonald's Instagram Account Hacked in Cryptocurrency Scam: Several news outlets report that McDonald's Instagram account was compromised by hackers promoting a fake cryptocurrency tied to Grimace, causing significant financial losses. Read more
  • Chipmaker Microchip Technology Faces Cyber Attack: The Register highlights that Microchip Technology, a U.S. semiconductor manufacturer, disclosed a significant breach that disrupted key operations. Read more

Global and Miscellaneous Hacking Incidents

  • India’s Zee Media Website Hacked: The Business Standard reports that Bangladeshi hackers targeted Zee Media’s website in retaliation for its coverage of Bangladesh’s flood situation. Read more
  • Halliburton Hacked: Houston Press reveals that oilfield services giant Halliburton faced a cyberattack that impacted its operations in Houston. Read more

-=Stay Safe=-

Today's Hacked!

Hacked!

8/19/2024

Sponsored by

Recent Hacking Incidents and Cybersecurity Concerns

Recent Headlines on the Iran-Trump Campaign Hack and Related Cybersecurity Incidents

Iranian Hack of Trump Campaign

  • U.S. Confirms Trump Campaign Claim It Was Breached by Iranian Hackers: The U.S. government has endorsed former President Donald Trump's claim that his campaign was targeted by Iranian hackers. Read more
  • Iran Hacked Donald Trump's Campaign, U.S. Confirms: Fox News reports that the cyberattack by Iran was part of broader efforts to interfere in U.S. elections. Watch on YouTube
  • Iran Hacked Trump's Campaign and Tried to Hack Harris Campaign Too: TIME reveals that Iran's cyber intrusion also targeted the Harris campaign as part of Tehran's broader strategy to disrupt American politics. Read more

Broader Cybersecurity and Hacking Incidents

  • Don't Let Your Cash App Get Hacked: CNET offers tips from cybersecurity experts to prevent financial loss through common app vulnerabilities. Read more
  • Man Who Hacked Hawaii State Registry Sentenced: The Record covers the sentencing of a man who used stolen credentials to forge his death certificate in Hawaii's state registry system. Read more

Related Social Media Hacks and Tech Security Issues

  • How Costco Hacked the American Shopping Psyche: The New York Times dives into how Costco strategically uses shopping psychology to attract customers. Read more
  • Can Your Smartwatch Get Hacked?: A new study reveals how hackers can exploit data from smartwatches to access sensitive personal information. Read more


-=Stay Safe=-

Post
×
×
×
×
×