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IT, MSP & MSSP Industry Notes for march 7th 2022

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March 7th, 2022

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.

Buchanan Technologies Recognized on CRN's 2022 MSP 500 List

  • Announced that CRN®, a brand of The Channel Company, has named Buchanan Technologies to its Managed Service Provider (MSP) 500 list in the Elite 150 category for 2022
  • Annual MSP 500 list is divided into three sections: MSP Pioneer 250, MSP Elite 150, recognizing large, and Managed Security 100
  • Buchanan Technologies is a managed services provider offering IT services and customized solutions to mid-tier and enterprise-level organizations

CMIT Solutions Recognized on CRN's 2022 MSP 500 List

  • Announced named by CRN®, a brand of The Channel Company, to 2022 Managed Service Provider (MSP) 500 list in the Managed Security 100 category
  • Annual MSP 500 list is divided into three sections: MSP Pioneer 250, MSP Elite 150, recognizing large, and Managed Security 100
  • CMIT Solutions delivers solutions that include proactive IT maintenance &monitoring, advanced cybersecurity, future-focused infrastructure, remote workforce enablement

Konica Minolta Named a Leader in Worldwide Print for the Distributed Workforce by IDC MarketScape

  • Named a “Leader” in the IDC MarketScape: Worldwide Print for the Distributed Workforce 2022 Vendor Assessment
  • study assessed “the strategies and capabilities of the major office printing vendors to support an increasingly distributed workforce on a worldwide basis”
  • We anticipate that work from home will be more normalized in the future, even with the passage of the pandemic and its substantive business impact.”
  • Download a copy of the IDC MarketScape: Worldwide Print for the Distributed Workforce 2022 Vendor Assessment here.

Epson offers new scanner

  • Now shipping the DS-790WN for $849 MSRP
  • Scans both sides of original at same time
  • Top scan speed of 45opm or 90ipm
  • Document feeder holds up to 100 originals
  • Max scan size of 8.5” x 240”
  • 4.3” color LCD touchscreen display
  • TWAIN and ISIS drivers

CrowdStrike Introduces the Industry’s First Fully-Managed Identity Threat Protection Solution, Powered by Falcon Complete

MSPs getting stuck in ‘digital impasse’

  • Reported on computerweekly.com
  • Client demand is increasing but some MSPs are struggling to keep pace
  • Strong demand for managed security and cloud services
  • Interviewing over 600 MSPs, it is remarkable to see how 90% of service providers have seen client demand for managed services grow

Magna5 Continues Expansion of Managed Services Business through Acquisition of TCG ...

  • Announced acquisition of TCG Network Services ("TCG"), Boston-based managed IT and cybersecurity services provider
  • TCG is the second acquisition that Magna5 has announced in the past 12 months
  • Magna5 acquired New York-based SpinnerTech in May 2021
  • Magna5, a NewSpring Holdings platform, provides managed IT services, cybersecurity, private and public cloud hosting, backup and disaster recovery

TPx Named to CRN's 2022 Managed Service Provider 500

  • Named to CRN’s 2022 Managed Service Provider (MSP) 500, for fifth consecutive year.
  • TPx was also recognized as an Elite 150 member
  • Px is a managed service provider focused on the success of small- and medium-sized businesses (SMBs) with approximately 18,000 customers in more than 49,000 locations across the U.S

Konica Minolta Named a Leader in Worldwide Print for the Distributed Workforce by IDC MarketScape

  • Named a “Leader” in the IDC MarketScape: Worldwide Print for the Distributed Workforce 2022 Vendor Assessment
  • study assessed “the strategies and capabilities of the major office printing vendors to support an increasingly distributed workforce on a worldwide basis”
  • We anticipate that work from home will be more normalized in the future, even with the passage of the pandemic and its substantive business impact.”
  • Download a copy of the IDC MarketScape: Worldwide Print for the Distributed Workforce 2022 Vendor Assessment here.

Epson offers new scanner

  • Now shipping the DS-790WN for $849 MSRP
  • Scans both sides of original at same time
  • Top scan speed of 45opm or 90ipm
  • Document feeder holds up to 100 originals
  • Max scan size of 8.5” x 240”
  • 4.3” color LCD touchscreen display
  • TWAIN and ISIS drivers

CrowdStrike Introduces the Industry’s First Fully-Managed Identity Threat Protection Solution, Powered by Falcon Complete

MSPs getting stuck in ‘digital impasse’

  • Reported on computerweekly.com
  • Client demand is increasing but some MSPs are struggling to keep pace
  • Strong demand for managed security and cloud services
  • Interviewing over 600 MSPs, it is remarkable to see how 90% of service providers have seen client demand for managed services grow

Magna5 Continues Expansion of Managed Services Business through Acquisition of TCG ...

  • Announced acquisition of TCG Network Services ("TCG"), Boston-based managed IT and cybersecurity services provider
  • TCG is the second acquisition that Magna5 has announced in the past 12 months
  • Magna5 acquired New York-based SpinnerTech in May 2021
  • Magna5, a NewSpring Holdings platform, provides managed IT services, cybersecurity, private and public cloud hosting, backup and disaster recovery

TPx Named to CRN's 2022 Managed Service Provider 500

  • Named to CRN’s 2022 Managed Service Provider (MSP) 500, for fifth consecutive year.
  • TPx was also recognized as an Elite 150 member
  • Px is a managed service provider focused on the success of small- and medium-sized businesses (SMBs) with approximately 18,000 customers in more than 49,000 locations across the U.S

ICE Global Network Introduces Global Hardware Procurement and Managed Services Solution

  • Announced the launch of its global procurement and managed services solution with Techary, a leading provider of global technology solutions
  • (IGN) provides high quality content, delivery and execution service
  • Techary specializes in solution design, implementation and support of infrastructure

Align Named to CRN 2022 MSP 500 List in Pioneer 250 Category

  • Named Align to its 2022 Managed Service Provider (MSP) 500 list in the Pioneer 250 category
  • Annual MSP 500 list is divided into three sections: MSP Pioneer 250, MSP Elite 150, and Managed Security 100
  • Align recognized on the MSP 500 list every year since 2014

Epicor buys Business Intelligence platform Grow

  • Reported on martechcube.com
  • Announced it has acquired Grow Inc., a no-code, full-stack business intelligence (BI) platform
  • strengthens the Epicor portfolio of analytics capabilities

Kyocera to launch new MFPs

  • Kyocera (aka Kyoto Ceramic Company) to bring to market the new TASKalfa MZ4000i and MZ3200 models
  • Both are A3 b/w laser MFPs
  • 40ppm and 32ppm top speeds respectively
  • Dark grey plastic exterior
  • Replace 4012i and 3212i models
  • Optional fax board
  • 1” color LCD touchscreen
  • 4 document feeder options:
  • DP-7160 offers dual scan up to 320 originals
  • DP-7170 offers dual scan, double feed and staple detection
  • Top scan speed of 200ipm or 100opm

Pro Cloud SaaS partners with directprint.io

  • Pro Cloud SaaS has today announced a global partnership with io
  • Collaboration will see Pro Cloud SaaS expand its SaaS offering, enabling customers to leverage io’s serverless print management solution
  • io is a secure, serverless SaaS solution that enables organizations to reduce print costs, simplify print management and track print activity
  • Pro Cloud SaaS is a worldwide technology services provider that specialises in making customers the hero on their journey to the security and simplicity of the cloud

SYSPRO USA Extends Business Intelligence Capabilities Through Strategic Partnership With ZAP

  • Announce partnership with ZAP, provides services for data management and analytics
  • ZAP Data Hub integrates effortlessly with SYSPRO ERP Software, offering advanced management, analytics, and reporting solutions
  • SYSPRO is a global Enterprise Resource Planning (ERP) software provider specializing in key manufacturing and distribution industries

Vitech Releases DataInsight For Advanced Business Intelligence

  • DataInsight uses big data analytics and machine learning technology to unify intelligence for insightful and informed decision-making

Agio Named Most Innovative Technology Firm for 2nd Consecutive Year by HFM .

  • Named Most Innovative Technology Firm of the year at the Hedge Fund Magazine (HFM) 2022 U.S. Technology Awards
  • Agio is a hybrid cybersecurity and managed IT organization equipping financial services with next-generation cyber protection and technology support

Verizon Business furthers global managed services portfolio expansion with VMware

  • Announced addition of VMware to global managed Software-Defined Wide Area Network (SD WAN) service portfolio contained within Verizon’s Managed WAN Service
  • New solution, built for cloud-ready global enterprises
  • Craig Connors, vice president and general manager of VMware’s SASE business, said, “The next generation of modern apps will run at the edge and enterprises must modernize their underlying network to support them

Cybersecurity Notes

  • The U.S. federal government is warning organizations that cyberattacks will increase due to the war in Ukraine
  • Fed gov warns healthcare industry that hackers are using the “Log4j” vulnerability in devices (including some printers and MFPs) to infiltrate network
  • The federal Office for Civil Rights (aka HIPAA police) reported that it is aware of 2,304,607 patients that had their PHI exposed in 1/2022 due to breaches
  • 58% of organizations that have been hit with ransomware have paid the ransom according to a report from Dark Reading magazine:
    • 54% regained access to data after paying first ransom
    • 33% paid additional ransom to gain access
  • Michigan Medicine notified 269 patients that their PHI was illegally accessed by an employee.
  • Burnout in cybersecurity workforce according to research published by ThreatConnect:
    • 50% of private sector businesses already have gaps in IT security skills in company
    • 32% of IT managers are considering quitting in 6 months
    • 25% of IT directors are also considering quitting
    • 27% say stress is reason for quitting
  • 50% of C-level executives will have cybersecurity risk component in their comp plans by 2026
  • Small healthcare practices are increasingly being targeted by hackers, according to article published in Medical Economic magazine.
  • Minimally Invasive Surgery Centers of Hawaii notified an unknown number of patients that their PHI was exposed after ransomware attack
  • Hacker gang Snatch on Friday claimed to have stolen 500 GB from McDonald's, headquartered in Chicago, IL
    • The ransomware group all appear to be Russian-speaking, experts say
    • It could be the opening salvo in Russian cyber retaliation against the US
  • Sea Mar Community Health of Seattle, WA is being sued by former patients as result of breach that exposed PHI of 688.000 patients
  • John C. Fremont Hospital of Mariposa, CA notified an unknown number of patients that their PHI was exposed after ransomware attack
  • Houston Health Department notified up to 10,000 patients that their PHI may have been exposed after breach.
  • Central Pacific Bank of Hawaii notified an unknown number of customers that their info may have been exposed after cyber attack
  • Hays Unified School District of Kansas notified an unknown number of students that their info was exposed after ransomware attack
  • Vision Source aka Dr. Douglas C. Morrow Eye Clinic of Auburn, IN notified an unknown number of patients that their PHI was exposed after cyber attack
  • Taylor, Ganson & Perrin Law Firm of Boston, Mass notified an unknown number of clients that their info was exposed after data breach

Sales Leaders Future Proof Their Team Through Coaching, What About You?

“When you change the way you look at things, the things you look at change.”
Dr. Wayne Dyer

What are you willing to do to change the course of your sales team and their results?

A Harvard Business Review article from a few years ago stated,

"U.S. companies spend $70 billion annually on training, and an average of $1,459 per salesperson — almost 20 percent more than they spend on workers in all other functions. Yet, when it comes to equipping sales teams with relevant knowledge and skills, the ROI of sales training is disappointing. Studies indicate that participants in traditional curriculum-based training forget more than 80 percent of the information they were taught within 90 days."

The Center for Sales Strategy conducted a survey and when salespeople were asked what percentage of time they spend in sales training, 63% of them said only 5-10%.

If you're not continually pouring into your salespeople, how do you expect them to improve and develop into high-performing sales professionals?

Your salespeople are the heartbeat of your organization. To flourish, grow and survive, you need a high-performing team, not an underperforming team. There are three huge reasons for underperformance on your team:

  • They are unequipped
  • They lack support
  • They lack consistent coaching

Looking back at last year, how many on your team were at or above plan?

What is your plan to coach your C players to become B players?

What is your place to coach your B players to become A players?

What is your plan to coach your A players to become even better?

“Until you change the way that you look at things, those things will never change.”
Pat Riley

Until you change your mindset and the way you look at training and coaching, things will never change!

True Sales leaders do not chase quick tips, quick fixes, short-cuts and sales kick-off training events, where their salespeople drink training through a fire hose.

ONE TIME TRAINING EVENTS, DON'T CUT IT

The issue with "one and done" training events and "sales rah-rah" is that it is outdated, broken and doesn't move the sales needle long term.

The issue is not that sales leaders are holding a training event. It’s that they’re only holding this training event and this one only.

Let's face it, many of these are 8 to 16 hours of training (paying big time bucks to a trainer) and then it becomes the same old same old, drinking tons of well-intended content through a fire hose.

Too much well-directed information, too little practice time, and too many other things going on.

All this fantastic training followed by very little mid to long term implementation, coupled with a fragmented game plan for how to execute it all in the field.

In looking at this through the eyes of a salesperson, it is important to remember that learning moments with your people is about the why.

Mirror moment for all sales leaders... Has your training empowered and inspired real, meaningful, long-term change in the behaviors, attitudes, and beliefs of your salespeople?

SALES LEADERS... QUIT CHASING SHINY OBJECTS

If you’re not willing to change your mindset... how does this translate to your sales team?

My challenge to all the sales leaders out there... start caring, start connecting and start combining coaching with your training.

  • Sales leaders future proof their team through coaching.
  • Sales managers check the box when it comes to training.
  • Training without reinforced coaching has little long-term impact.

What’s in your heart? What are you capable of? How committed are you?

THINK COACHING OVER INCONSISTENT TRAINING

The analogies between sales and sports will rage on forever and ever.

I'm curious... why do sports teams have more than one coach, but sales teams struggle with even one?

What would the world of professional sports look like without coaching?

What would the sales world look like with coaching?

Imagine for a moment... it is the start of your favorite sports season... there is all kind of hype around your favorite team... they are in training camp... the season starts... the training stops... the coaching stops... the players just go out there, wing it and play... the season ends with another dismal losing season.

Sales leaders... this is what you're doing with your sales team.

SALES PROFESSIONALS CRAVE COACHING

What are the things that great sports coaches do every day that makes them great? They make training more challenging and more demanding than the competition their players are facing.

How many sales leaders make their training more challenging than their salespeople face out in the field?

So, this got me thinking... how many coaches does my favorite football team, the Los Angeles Rams have? My friends, they have 16 coaches. Each coach has a specific role and responsibility.

Regardless of tenure, they work with each player. No favorites in sports, unlike many sales managers and leaders who coddle some of their top salespeople.

Great coaches accelerate their learning faster than the opposition

Look at what Sean McVay has done with the Los Angeles Rams in 5 years. They've gone from a dysfunctional team of professional athletes to Super Bowl champions.

Great coaches know copying the status quo kills. They don't follow others because they know trying to duplicate others success is a recipe for disaster.

Great coaches and high performing teams know winning comes from being the best in every aspect: training, preparation, skills, attitude, recovery-time, gym-time, sleep, managing travel, and nutrition; starting to get the picture?

Great leaders create winning environments where a culture of excellence is what matters

Are you developing a culture of excellence?

Transformation and sales breakthroughs, this does not happen with one-time training events, short-cut cram sessions and quick tactics... it comes through an investment and commitment to long term sales coaching.

COACHES INSPIRE PROFESSIONALS TO FLOURISH

Great coaches don't praise mediocre effort. What they do effectively is catch elite athletes doing things right. They don't get caught up playing head games leaving these athletes questioning their abilities.

Investing in your entire sales team yields the highest return on investment.

Great coaching makes a world of difference to professional athletes.

Can the same be said inside the sales world?

This might be a great place to stop for a moment, as I ask you to think about the following questions:

  • Can your salespeople improve their results?
  • Can your salespeople become even better at what they do?

I'm concerned that many salespeople lack the nurturing, guiding and coaching that great coaches provide to their entire team.

How many salespeople can honestly say their sales leader is a great sales coach?

A great sales coach...

  • Effectively communicates
  • Brings compassion
  • Has a deep passion for sales
  • Is heartfelt and genuine
  • Is a true practitioner and eats what they preach

I'm here to challenge the status quo in how sales leaders grow, nurture and enhance the lives of their sales team.

LET'S BRING THIS TO A CLOSE

I'm concerned over the lack of consistent training and coaching within many sales teams.

Sales team meetings and hitting or exceeding quota have become atrocious. Top sales reps (by numbers) are not challenged to become better.

I'm calling out sales leadership... the time is now to unite! Let's all commit to doing the things necessary to improve your entire team, no exceptions!

I promise you... bringing in a coach, with a different voice and multiple ideas will catapult your sales teams' success.

Training is full of telling and teaching. Coaching is about involvement, inspiration and immersion.

Benjamin Franklin nails it,

"Tell me and I forget, teach me and I may remember, involve me and I learn."   

Invest in your salespeople!

No alt text provided for this image

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I believe you're going to love it. You can find it on Amazon in paperback, kindle and in audio.

In a world full of empty suits, I'm passionate about helping sales reps become sales professionals. I help sales teams understand the true value they bring to the market.

With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social and Selling from the Heart.

You can follow me on LinkedIn, Twitter, Facebookand on my podcast by clicking on Selling from the Heart.

This Week in the Copier Industry Fifteen Years Ago

This Week in the Copier Industry 15 Years Ago

First Week of March 2007

We've got some interesting content scheduled for next week on Better Call Art.  A call with Amur Financial that explains what B & C credit is and how dealers have an alternative to "bank" leasing companies.

Next up a great chat with Polek & Polek where we chat about toner supplies, changes with supplies and update on the supply chain.

Last but not least is our introduction to our members with PowerMPS and Alex Cribby. I'll save the best for last so please turn in for these new video's dropping next week.

Enjoy These Threads from 15 Years Ago This Week!

IKON Service pricing on Kyocera

Rodney (Guest) ·
This an email I recieved from a manufacturer rep. I thought this may be of interest to you. (Embedded image moved to file: pic11337.jpg) IKON is now selling and placing three Kyocera b/w models, the KM-3050, 4050 & 5050. Besides the odd fact that IKON is moving b/w sales away from primary providers, Canon & Ricoh, IKON has started a new service plan that is unique, and only available for the three Kyocera b/w models: o Plan A – Customer has no service contract, and must buy all toner and
Topic

Savin 8055 SC 672 & SC 991

automan (Guest) ·
I have a newer (MR 67134) Savin 8055 that has been throwing SC 672's quite often, usually during print jobs. The SC 672 is never registered in the SC History, although it is filled with SC 991's. It has had the latest firwmware reloaded. All connectors on the controller and motherboard have been checked, along with the DIMM memory.
Topic

Fax forwarding, etc. with efi versions of color boxes?

Old Glory ·
Does anyone have personal experience with the efi controlled C2500/C300/C3500/C4500? I would like to know what functionality is lost when you go to the Fiery Controller. I assume you lose Web Image Monitor but what about fax forwarding to email, add-hoc email, the ability to browse the network, printing to the Doc Server, etc.?
Topic

Error msg on MP3500 when printing

Ted ·
We have a MP3500 that has a pop up message everytime they print. The message is "Can't Get Translation Interface" they cancel the message and the job goes ahead and prints, but this is getting annoying to the customer to have to do this everytime. We figured that since they only print Adobe files, that the PS3 would solve it. We added it and the message still appears. Anyone have any thoughts? Ted
Topic

Envelope Printer needed

bmi ·
Can anybody suggest an envelope printer that will be able to print around 50 to 100 standard envelopes. Im open to any suggestions, thanks.
Reply

Re: LD445c/C4500 Booklets

glnsk8ter ·
another follow up, I updated firmware and played with dip switches on finisher bd suspect one wasn't making good electrical connection, even though it looked like it was in correct position according to sticker. I wish I knew what the switches are for, I suspect speed matching. I can create a magazine onto letter SEF when using the copy and print (pcl-6) driver. Doc server still says wrong size for stapling, but will make a booklet where pages are not in correct order. Haven't tried RPCS today
Reply

Re: 240w and .pln files

glnsk8ter ·
I have another method I did at a customer yesterday. On plotbase server, create another shared folder separate from cfg or ssl etc. I just used the same folder I use for scans ex. c:\scans. Then I install another winprint driver and point it to the scans folder I created. I add the new shared winprint driver to the customer's pc. and when they print to it, the output file which is actually a tif file will end up in the shared folder, which I map a local letter on the client's workstation to get
Reply

Re: 240w background

chops ·
I found out that if the print you are scanning has any type of grey-scaled or photo-like image on it, the scan may look fine on the viewer, but when you go to print, it's really dark in places. Scanner settings in ScanTool need to be tweaked to fix it.
Reply

Re: Error msg on MP3500 when printing

Art Post (Guest) ·
I'm just quessing, but a bad printer controller, can anyone one else lend a hand?
Reply

Re: Envelope Printer needed

yose (Guest) ·
What type of volume per month and what size envelopes are you looking to print?
Reply

Re: Error msg on MP3500 when printing

Ted ·
they are getting the message on the pc's, not the copier...
Reply

Re: Error msg on MP3500 when printing

JasonR ·
Never heard of this one. The error is happening at multiple PCs? What happens if you put your laptop on the network and print to the device?
Reply

Re: IKON Service pricing on Kyocera

merlin ·
Very interesting service plan. Being a Kyocera dealer, some things you may need to know. Toner for the KM 3050,4050 and 5050 msrp from Kyocera @ $ 185.00 and yields 34,000, based on 6% coverage. PM kit for the KM 3050 is 400,000 copies, but the KM 4050 and 5050 is 500,000 copies. What we have being told from Kyocera is this is the same machine we sell. There is NO difference.
Reply

Re: Ricoh Needs Color Scanning on Next gen Model!

skbens (Guest) ·
Not sure if anyone has heard, but the new line of wide format will NOT have color scanning! Got this from a very reliable source (our Ricoh WF specialist). Very dissappointing. Just a heads up
Topic

aficio 3260/ld160c wim issue

glnsk8ter ·
wim only shows a blank screen, url changes to proper long one when http://ipaddress is entered in address bar. smartdevice admin fine scan & print fine telnet fine, used it to toggle http down and up. I don't believe there are any security setting issues. coworker did reset of nib etc.and reseating of connectors, etc. previously I updated firmware, took capture with etherreal and rlog in case any one wants to see, I will post latter if asked. will probably try controller bd.

This Week in the Copier Industry Ten Years Ago

This Week in the Copier Industry Ten Years Ago

First Week of March 2012

It's hard to fathom that in 9 months I'll be able to post 20 solid years of what's happened in our industry.  Press releases are a dime a dozen, but it's the conversations and the content that keeps us engaged.  Why?  Because we are still learning after all these years.

Enjoy These Wonderful Copier Threads from Ten Years Ago

NSi AutoStore 6.0 Earns Konica Minolta bEST Certification

Art Post (Guest) ·
paper. AutoStore is the information on-ramp for nearly 500 models of MFPs and network-attached scanners -- from Fujitsu, HP, Kodak, Kyocera, Konica Minolta, Lexmark, Ricoh, Savin, Lanier, Sharp and Xerox. For more information, please visit: www.nsiautostore.com . About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced document management technologies and Managed IT Services for the desktop to the print shop. For the fifth consecutive year, Konica Minolta was
Topic

Scanner/Copier/Printer(All-in-One), Plotters, and Copiers

Art Post (Guest) ·
for each machine and three (3) case of 8.5? x 11? paper per each machine. 3-IN-1 shall print and copy in black and white and scan in color. Printer shall have built in 10/100 Ethernet networking and duplex printing. Printer shall come with all cables and print drivers required for use. This type of printer should be comparable to HP Designjet 510. Period of Performance 21 FEB - 24 FEB 2012., 18, EA; LI 002, POP 6-8 Mar 2012 Lease/Rent SHARP 31 PPM 11X17 COMMERCIAL COPIER(Color) / 100 SHEET 2
Topic

Xerox Launches Fast, Efficient Light Production Series

Art Post (Guest) ·
drupa 2012 ROCHESTER, N.Y.--(BUSINESS WIRE)--Xerox’s (NYSE: XRX) newest series of light production devices – the Xerox D95/D110/D125 Copier/Printer and D110/D125 Printer – deliver sharp black-and-white image quality with speed and efficiency. “The faster scanner and the simplified graphical user interface should make these new products popular in light production environments where ease of use and affordable productivity are key” . Built to handle the demands of print-intensive environments
Topic

Ricoh urges businesses to intergrate mobile printing

Art Post (Guest) ·
By David Richardson Ricoh Europe has urged European businesses to more closely integrate mobile printing strategies into their overall mobility plans. The advice follows a recent study by Quocirca which shows that almost 60% of businesses agree that employees would like to print from mobile devices, yet just 5% of organisations have the facility available. Research by the Economist Intelligence Unit, sponsored by Ricoh, which included senior Irish executives, also reported that the workplace
Topic

Epson Eyes Managed Print Services

Art Post (Guest) ·
Could Epson finally be ready to join the managed print services party? Most of the other big printer companies have already been there for quite some time – HP, Lexmark and Xerox to name a few that have enjoyed considerable success. Konica Minolta launched its own managed print service in January after acquiring the large and acquisitive managed services provider (MSP) All Covered. So where does Epson fit in? Epson has been slow to embrace this path and showed no interest in it as 2011 began
Topic

Advanced EFI Fiery Technology Drives New B&W Xerox Engines

Art Post (Guest) ·
Advanced EFI Fiery Technology Drives New B&W Xerox Engines Monday, March 05, 2012 Press release from the issuing company EFI, a world leader in customer-focused digital printing innovation, today launched the Xerox® EX Print Server powered by Fiery® for Xerox Corporation’s (NYSE:XRX) new D95/D110/D125 Copier/Printer, bringing workflow automation and higher image quality to print-for-pay, commercial printers and in-plant CRD providers. The EX Print Server is based on the award-winning EFI Fiery
Topic

Ricoh Adds Colour to Its Wide Format Portfolio

Art Post (Guest) ·
Ricoh Adds Colour to Its Wide Format Portfolio Thursday, March 01, 2012 Ricoh Europe is unveiling a unique four-colour wide format printer designed to address the CAD market. The Ricoh Aficio™ MP CW2200SP features Ricoh’s Liquid Gel™ ink and is ideally suited for a variety of industries, including manufacturing, architecture, engineering, construction, planning authorities and product design. It is also expected to meet the demands of the print room and quick print markets. Because of the
Topic

First Edge Solutions Acquires Print1 Direct to

Art Post (Guest) ·
Georgia over the years. The company was started in 1986, providing desktop publishing services using first generation Macintosh computers, offset printing and copying. In the early '90's, they installed their first color copier and a DocuTech 135, and focused on bringing print on demand technology to clients. Since that time, they have continued with steady growth and innovation. PRINT1 DIRECT uses the latest in digital and offset printing to offer a wide range of printed products and services.
Topic

Kyocera launches four new MFPs

Art Post (Guest) ·
Kyocera launches four new MFPs 03.01.12 Kyocera Mita Australia and New Zealand has announced the launch of four new A4 monochrome multifunctional printers (MFP). The new products include the FS-1135MFP (35ppm print, copy, scan, fax), FS-1035MFP (35ppm print, copy, scan), FS-1130MFP (30ppm print, copy, scan, fax) and the FS-1030MFP (print, copy, scan). To reduce power consumption, an integrated sleep mode can be activated after one minute and reduces power consumption immediately to 7.8 – 10.6
Topic

Toshiba Partners With Adobe to Launch LeanPrint

Art Post (Guest) ·
, LeanPrint promises to revolutionize the way we all print at home and in the office by saving time, money and ultimately the environment." "Adobe's goal is to bring LeanPrint's cost savings to as many businesses and individual customers as possible," said Raman Nagpal, senior director and general manager, Print and Scan Business at Adobe. "We're excited to join forces with Toshiba and work with customers who want to streamline workflows and increase efficiency in all printing jobs, large and
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Re: Print Production Sales 101

Art Post (Guest) ·
print or are they trying to drive more offset, who are their main customers? Nothing I have listed should be considered revolutionary. It all goes back to the cliche' of "consultative selling". In the case of being a successful production print sales person there's no separation between a consultative approach, industry (including product)knowledge and being a subject matter expert. It's not a small task and should be reserved for someone who truly enjoys the production print arena. Fortunately
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Re: Print Production Sales 101

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I agree totally with the previous post. I recently went on an appt. with someone who is specifically trained on the production units by Ricoh. Any of us who have been selling Ricoh or Savin for a number of years, knows how to point out the features and benefits of any of our devices. The success of this appt, was based on relating to the pains of a commercial printer. This person knew what buzz words to use, and what buttons to push. That in turn was applied to the new Ricoh production
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Can a Kyocera 3640mfp copy mixed originals

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If I add an additional drawer I can print mixed originals but I can I copy mixed originals? I can't find the function.
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Contex HD Ultra Receives Wide-Format Imaging

Art Post (Guest) ·
Ultra is available in 36- and 42-inches, and is the most field-upgradeable wide format scanner in its class. The scanner comes in two versions: Professional, for high-volume applications, and Office, for daily office use or walk-up scanning. The HD Ultra is also available as a multi-function product (MFP), which includes a space-saving high stand that allows users to combine the wide format scanner with most large format printers. Where To See the HD Ultra in Action Contex and its distributors will
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Sharp Price Increase

Art Post (Guest) ·
the appreciation of the Yen and have tried to avoid a price increase for as long as possible. However, given today’s business climate we have decided to increase our prices at this time. We value your business and will continue to bring best–in-class MFP products to the market. Sincerely, Richard Boomsma Senior Vice President, Sales Sharp Imaging and Information Company of America
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Oce Varioprint DP Line (Oce & Canon integration)

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This is the start of the integration of Oce & Canon technologies. This will be a hot commodity in the market at a price to move. Océ VarioPrint DP Line digital production printer The Océ VarioPrint DP Line redesigns excellence in B&W printing. It’s based on the unique new Océ DirectPress technology, a highly stable technology that prints consistently high-quality images on a wide range of media. A 100% digital technology that doesn’t require high temperatures, exposure or electrical charges to
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Ricoh to focus on business development at Drupa

Art Post (Guest) ·
also demonstrate its latest machine for the CAD and professional market, the Aficio CW 2200SP. The printer, which features Ricoh’s liquid gel ink, is targeting clients in manufacturing, architecture, engineering and construction, regional planning, building and product design. Visitors to the stand will also be able to see its range of machines for the commercial print market, including the InfoPrint 5000 continuous-feed inkjet printer as well as the Pro C901 and Pro C751, which will also appear
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Print4Pay Hotel Premier Subscription....

Art Post (Guest) ·
Do you like the Premium Membership Service, wish you could roll it out to every sales person in your orginzation? In the coming weeks we'll be launching a special program in combination with one of our sponsors that will have unlimited Premium P4P Membership for your dealership. This program if sold correctly could add tens of thousands of dollars to your bottom line every month. Stay tuned for the details it's going to be awesome......
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Re: Ricoh Adds Colour to Its Wide Format Portfolio

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quote: intuitive interface. It runs at print speeds of up to 1.8 A0/min (b/w) and 0.6 A0/min colour. Its rapid warm up performance enables it to print the first five sheets faster than existing LED and inkjet models in its class. For added convenience it also features a USB port, where documents can be saved, stored and accessed without the need for a computer. Flexibility is enhanced with a maximum print width of 914mm for prints larger than the A0 size and a suction-fed paper handling feature
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Re: Canon shaking up the great white north

Art Post (Guest) ·
WBM Office Systems and Ricoh Canada announced a strategic partnership Monday, a news release said. The move will see Saskatchewan-based WBM grow significantly, taking on many of the technical and sales staff and expertise previously employed by Ricoh Canada, as well as many of the customer relationships held by Ricoh Canada in Saskatchewan. The physical office locations previously operated by Ricoh Canada will be closed, with the Regina location being reopened as a WBM Technology Deployment
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Epson President Announces Production and Industrial Print Strategy

Art Post (Guest) ·
, signage and décor applications. The new printer features the latest Epson TFP Micro Piezo printhead and uses Epson’s new UltraChrome GS2 ink-set. At €13,995 it has the lowest price of any printer in its class and the lowest energy consumption – up to seven times lower when compared to the alternative major competitive printing technology. Commercial photo printing: The new 6-colour Epson SureLab SL-D3000 is an easy-to-use digital dry lab for high quality photo prints and cards up to A3 size. It
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Canon ImageRunner Advance 4025/35/45/51

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Great news!! Canon will finally refresh the 2008 monochrome products 2500 & 3200 series. Now they will all have the Advanced user interface and look like their color advanced systems. This is huge for Canon. The 51 will be out later this month then the 25/35/45 will be ready in May. More to come!
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Marco receives excellence award

Art Post (Guest) ·
customer satisfaction ratings. “The Pro-Tech Service Award represents Konica Minolta’s gold standard for service competence and proficiency,” said James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A. Inc. “There is no higher honor for an authorized Konica Minolta dealer partner, and Marco should be very proud of its achievement.” Marco specializes in data networking and security, converged voice applications, print and document management, managed
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Subject: Ricoh Introduction of the Ricoh Select Series

Art Post (Guest) ·
expectations at lower price points. These units go through an extensive remanufacturing and cleaning process that replaces all high-wear components and adjust the units back to their original factory specifications. Ricoh Select Series reflect Ricoh’s commitment to a more efficient, ecologically friendly product life-cycle that minimizes the impact on our environment. Key Benefits: COST: Minimizes your customer’s document production costs – offering a less expensive product than equivalent new
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Re: Ricoh Adds Colour to Its Wide Format Portfolio

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So is this built on the Gels technology that Ricoh tried to introduce as a step between inkjet and laser colour in the MFP market and for 'business" desktop printers? My experience with them was they were a real flop.
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

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Among many other incentives, Samsung is offering a significant per copier Credit Card reward on both their Colour and Black A3 Models to attract sales reps interest in promoting these products. The products themselves use a mono component toner/developer/drum system with a slightly higher Breakeven cpc. Due to aggressive intro promos, the copier crooks in my territory are already promoting the product in hopes of big commission cheques. The crooks often cannot get any other new A3 product line
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Re: Canon shaking up the great white north

Art Post (Guest) ·
It may also be a copy of the xerox model for Global, instad of using just one dealer like Xerox has, Ricoh will just use many. RBS could then just focus on the top tier? Would love to hear thoughts from others on this move!
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Re: C651EX/C751EX Toner Shortage

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has this happened with other Ricoh systems in the past? I've seen it happen with Xerox production systems a bunch.
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KIP gives C7800 US premiere

Art Post (Guest) ·
KIP America (1111) is using GOA to mark the official US launch of its new C7800 toner-based, wide-format colour printer for short-run, quick turnaround poster printing. The LED printer can produce UV stable, waterproof images at a constant speed of 3,500ft2/hr regardless of ink coverage, at a resolution of 600x2,400dpi. It can handle sheet sizes up to A0 and premium bond paper weights up to 150gsm, as well as standard blue-back 115gsm poster paper and other substrates. "Quick turnaround
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Adobe LeanPrint

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A new software product from Adobe that claims to reduce both paper and toner/ink consumption by automatically reformatting documents before they are printed. Endorsed by Toshiba Business Systems and available on their website as a free trial. http://www.pcmag.com/article2/0,2817,2401146,00.asp http://business.toshiba.com/us...tware/leanprint.html
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MPS Professionals Can Expand Their MPSA Connections with Multiple Activities at ITEX

Art Post (Guest) ·
PRESS RELEASE MPS Professionals Can Expand Their MPSA Connections with Multiple Activities at ITEX Conference Global Printer Services co-sponsor of popular MPSA Reception March 5, 2012 – Managed Print Services Association (MPSA) members and other MPS followers can expand their industry and association connections at the ITEX National Expo and ConferenceApril 17, 18 and 19 in Las Vegas. The Managed Print Services Association has arranged a number of events at the Conference to give members and
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Re: Ricoh Adds Colour to Its Wide Format Portfolio

Art Post (Guest) ·
quote: Originally posted by fisher: I do quite a bit of wide format and it definitely has a place. Ok, I meant worst with using the gelsprinter technology, yes we could use a product like this and it has it's place. However, I'm no fan of the gelsprinter print engine!
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Re: Adobe LeanPrint

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A single user license costs $99.00 and there is a 30 day free trial. I am not sure why MFP dealers would be trying to promote printing less pages thereby reducing their click revenues while increasing the % Toner coverage on each printed page. I see value in the product and like how it reformats documents before you print them. You could definitely save on your paper costs. It does take up to an extra two minutes per print job to figure how you want to use the software. Toner Save would not be
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Re: Canon shaking up the great white north

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Ricoh Canada Sells Branchs to Independent dealers http://www.thestarphoenix.com/...h/6255741/story.html
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Re: Canon shaking up the great white north

Art Post (Guest) ·
quote: Ricoh Canada Sells Branchs to Independent dealers yeti, thanx for the scoop on this, seems like times are indeed changing!!!!!!!!
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Re: Canon shaking up the great white north

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Are we seeing a new business model emerge? Ricoh will sell off the mid market business and focus entirely on health care, government, and global accounts? It appears they are at least exploring the possibility.
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Re: Subject: Ricoh Introduction of the Ricoh Select Series

Art Post (Guest) ·
yeah I was surprised to see this, equally as surprised to see the pricing structure. MY first though when I saw this annoucement is that holy crap, we (ricoh) have really turned into Ikon! I was really suprised by this announcement.
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Re: Canon shaking up the great white north

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Your teaser headline made me think that Ricoh Canada had sold all of its branches. Not quite the case, just Sasquatch. It reflects the realities of a direct channel - very high infrastructure and management costs, along with the recognition that the mfrs need to focus on the opportunities where they have an advantage, in particular where they are large geographic or global entities. By using the dealers to focus on the SMB market, the costs to support that channel are much less. I can see Ricoh
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Re: Canon shaking up the great white north

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One thing to think of is Regina where this happened is the provincial capital of Saskatchewan which is currently the strongest economic province in Canada (due to resources being super strong right now) so Ricoh is not going to be doing provincial government, health care etc. direct anymore in this province. That is a significant move and really does show that their direct model cannot cut it in the smaller markets.. They are not corporately dealer friendly so it will be interesting to see
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Re: Subject: Ricoh Introduction of the Ricoh Select Series

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The pricing for the units is ridiculously high. No thanks. We do a ton of used and we buy way way way way way way better than that on used Ricoh gear.
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Re: new C4502/5502

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So what are all the new Ricoh models that we launched this year? What are the key points that are different compared to the previous models they replaced?
Member

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Adam D
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Re: Tell us About Your Best Sale this Month!

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Existing account. Been working on a huge deal with them for over a year to upgrade from plain old copiers that are 8 years old to full blown MFPs. Finance comittee kept putting it off. They finally called last month ready to move forward but doing it in stages instead of doing it all at once. I've delivered and installed 10 units in the past week. The next phase will happen early this summer. My biggest deal in almost 4 years.
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Re: Tell us About Your Best Sale this Month!

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New Customer. Replaced an older Konica at a real estate broker.This is the first of three Konica's we'll be replacing over the next year. What was interesting is there were only two meetings with the customer but both were with the owner.Profit was about 40%.
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Re: Tell us About Your Best Sale this Month!

Art Post (Guest) ·
quote: Originally posted by donbc17: New Customer. Replaced an older Konica at a real estate broker.This is the first of three Konica's we'll be replacing over the next year. What was interesting is there were only two meetings with the customer but both were with the owner.Profit was about 40%. That's a nice first post congrats!
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Lexmark Quarterly Business Roundup

Art Post (Guest) ·
and 4Q11 Earnings Presentation Lexmark Managed Print Services Lexmark Corporate Social Responsibility Lexmark Mobile Solutions Lexmark Healthcare Solutions About Lexmark Lexmark International, Inc. (NYSE: LXK) provides businesses of all sizes with a broad range of printing and imaging products, software, solutions and services that help customers to print less and save more. Perceptive Software, a stand-alone software business within Lexmark, is a leading provider of process and content

This Week in the Copier Industry Five Years Ago

This Week in the Copier Industry Five Years Ago

First Week of March 2017

Yes, it is the last month of the first quarter for 2022.  How the frack did we get here so quick?  Our weekends are nothing more than idle time that gets us to the end result.  The never ending cycle of sales quarters give us the feeling that time travels two to three times as fast as those in 9-5 jobs.  Personally I would not want this any another way because I get to call my shots every day.

Enjoy These Awesome Copier Threads

New "E" Size Wide Format Exit Tray for Ricoh Wide Format from Copier Solution Shop

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devices, with different print speeds and accessories can vary from the MP W6700SP to the W7100/8140SP. As I got the chance to have more hands on experience with these devices, I noticed there was a flaw with the output of "E" size (36x48) when out put was directed to the front exit tray. The "E" size prints would exit to the front exit tray and then fall on the floor. There was not enough exit support area to hold the "E" size documents. Ricoh's solution for "E" size was for the documents to exit
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Konica Minolta announces organizational changes

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By Emily Bader , March 2, 2017 at 1:27 PM Ramsey-based Konica Minolta Business Solutions U.S.A. Inc. announced Thursday some changes to its leadership. Effective April 1, Mark Bradford, who currently leads the direct channel organization, will oversee its new initiative, the Unified System and Services project as its senior vice president, business transformation and planning. Bradford, who has 32 years of experience in direct sales, will help provide technology integration and better customer
Blog Post

3 Reasons Why Major Account Copier Reps Are Setting Themselves Up For Failure

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the longer term strategy starting to manifest into positive results." Matt Corscadden, Konica Minolta Australia In 2016, Larry was recognized by ENX Magazine , “The Difference Maker” as someone who is making a difference inside the copier channel. Larry is passionate about helping sales reps succeed in creating their online brand image You can find more blog posts inside the Social Sales Academy website. I appreciate getting the opportunity to share my LinkedIn stories. Integrating the use of
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EFI adds new Fiery DFEs for Konica Minolta AccurioPress and AccurioPrint Presses

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AccurioPress C2070. Electronics For Imaging (EFI) and Konica Minolta Business Solutions U.S.A. have launched two new EFI Fiery Digital Front Ends (DFEs) designed to drive the AccurioPress C2070/C2070P/C2060 and AccurioPrint C2060L digital presses from Konica Minolta. Running on the latest, Fiery FS200/FS200 Pro platform, the Fiery IC-313 external server and the Fiery IC-417 embedded server provide “unsurpassed centralized job and colour management.” As with all Fiery DFEs, they includeFiery
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Reports say Kodak will sell Kettering business to Xerox

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Kodak is nearing a sale of its Kettering inkjet printing business to Xerox, according to national media reports. A Kodak spokesman at the company’s Rochester, N.Y. headquarters declined to respond to those reports Tuesday. “Unfortunately we have not made any announcement and cannot provide any additional details,” spokesman Nick Rangel said in an email. read the rest here
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Toshiba sells medical equipment leasing company

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Japanese electronics conglomerate Toshiba Corporation, which has been hit by accounting irregularities and serious losses in its nuclear business, has announced it is selling its stake in its medical equipment leasing company to Canon Inc. for 3.14 billion yen. In a regulatory announcement, Toshiba said it had been in talks about a possible deal since the end of last year. It has now agreed to sell its 65% stake in Toshiba Medical Finance (TMF) to Canon, a Japanese printer, camera and
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ROI Print Manager for Ricoh

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ROI Print Manager for Ricoh

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Konica Minolta honored again by RobecoSAM

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Konica Minolta has been rewarded with silver class distinction in 2017 by RobecoSAM, a global commendation for sustainability in corporate environments. For the third time in a row, Konica Minolta achieved the highest possible score in the Computers Peripherals and Office Electronics divisions for its approach towards innovation and risk management. More than 3,400 of the world’s leading companies were invited to take part in RobecoSAM’s corporate sustainability assessment. The Swiss rating
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Re: Dealer Warranty Program Insights & Feedback

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Thanks Art. Basically looking for any experience with Canon, KM, Ricoh, or Xerox warranties. Which programs are strong, which are weak, are there needs that some brands are best at supporting, etc?
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Daimler adopts Ricoh 3D printing to advance automotive prototyping

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Ricoh 3D printer World leading car manufacturer, Daimler has installed one of Ricoh ’s additive manufacturing (AM) systems to further its rapid prototyping activity. Already a long-standing adopter of 3D printing having worked with companies such as Voxeljet and Concept Laser, the automotive manufacturer has chosen the RICOH AM S5500P , a high-end polymer sintering production machine, to explore the use of polymer materials. First unveiled in 2015 , the RICOH AM S5500P offers unique
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Ricoh USA, Inc. named winner of Qualtrics 2017 Insights to Action Award

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. change. – Ricoh continues to empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth. These include document management systems, IT services, production print solutions, visual communications systems, digital cameras, and industrial systems. Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ending March 2016, Ricoh Group had worldwide sales of 2,209
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All Covered Named to CRN's Elite 150 for 7th Year in a Row

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March 06, 2017 09:00 ET All Covered Named to CRN's Elite 150 for 7th Year in a Row RAMSEY, NJ --(Marketwired - March 06, 2017) - Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ) is pleased to announce that CRN, a brand of The Channel Company, has named Konica Minolta's IT Services Division, All Covered , to its 2017 Managed Service Provider 500 (MSP500) list in the Elite 150 category for the seventh consecutive year. The annual list recognizes solutions providers with cutting
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Sharp Launches Dynamic, Interactive Touch Screen Display

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Sharp Imaging and Information Company of America Through U.S. B2B sales channels, Sharp is the leading brand of Large Format Commercial Hybrid Displays (60"+) and is the #1 selling brand of Large Format Integrated Touch Displays (60"+)*. Sharp's professional and commercial displays are specially engineered for business applications and are offered in a wide range of sizes and varying capabilities. From high-impact displays for digital signage, to state-of-the-art ultra-narrow bezel video walls
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Toshiba Wins Better Buys 2017 Innovative Product of the Year Award

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IRVINE, Calif.--(BUSINESS WIRE)-- Toshiba America Business Solutions’ latest trio of color e-STUDIO ™ multifunction printers (MFPs) have earned Better Buys 2017 Innovative Product of the Year Award. Toshiba’s ’ premier hardware, software and exceptional value impressed the leading independent authority on office equipment during side-by-side comparisons with other manufacturers’ high-volume MFPs." data-reactid="6" type="text" Toshiba America Business Solutions ’ latest trio of color e-STUDIO
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Re: New "E" Size Wide Format Exit Tray for Ricoh Wide Format from Copier Solution Shop

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Currently Copier Solution Shop doesn't have Solutions for Ricoh's Wide-format Color-range. Depending on requirements form the market, we develop whatever is needed, as long as there is a commercial bases for it. The example of this Output Tray, that was initiated by Art Post, shows that the US market is contributing in the development of new products! After developing this specific product for Art, Ricoh Europe also showed interest and they are considering to add it to their European portfolio
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The Office Equipment Dealer’s Guide To Selling In Changing Times

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The Office Equipment Dealer’s Guide To Selling In Changing Times By West McDonald, Mar 1, 2017 9:01:48 AM I don’t know if you noticed but the world of Office Equipment sales is changing at lightening speed. This isn’t new: Change is constant. But sometimes we’re left wondering how we can change our own sales process to keep up or simply to keep improving. Read more »
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Mohawk Expands Wide Format Inkjet Portfolio with New Line of Printable Textiles and Canvas

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To be introduced at Dscoop 2017, the announcement reflects increased demand in the traditional North American paper distribution channel for high quality, price-competitive digitally printable textile and canvas media Today, two highly respected, well-known, US-based manufacturers serving the growing digital print market -- one that manufactures paper and sells to the traditional North American paper distribution channel; the other that coats and finishes textile substrates for printing -- are
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Xerox’s Global Imaging Systems Acquires Laser Resources; Expands Presence in Central Iowa

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regional core companies in the United States that sell and service document management systems such as printers , copiers and multifunction devices ; network integration services; and electronic presentation systems.As an office technology dealer, Global Imaging Systems sells products from various suppliers including Xerox . Xerox acquired Global Imaging Systems in 2007, and operates it as a wholly owned subsidiary within Xerox’s North America Operations. About Xerox Xerox Corporation is an $11
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New Exit Tray for Ricoh MP W6700_MP W7100 & MP W8100

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It's here! A high quality, easy to install exit tray for the Ricoh wide format devices that will allow stacking of "E" size prints/copies to the front of the device. In addition, it's less than half the cost of the Ricoh OEM stacker tray. I was able to install one of these prototypes on a clients device, took me less than 15 minutes to install!!! Click the link http://solutionconfigurator.vz.nl/#b/37/m/793/p/275
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Wallace Carlson Pursues Significant Automation Gains with EFI Midmarket Print Suite MIS/ERP Workflow

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presses – a Konica Minolta® bizhub® Press C1100; a Ricoh® Pro C5100s; and a monochrome Ricoh 8120 – and uses EFI Fiery ® digital front ends (DFEs) to manage its digital production operations. When Wallace Carlson Printing goes live with its Midmarket Print Suite workflow in the first half of 2017, the company will be able to integrate its Fiery Driven™ devices into the Midmarket Suite for uniform, efficient management and tracking of both offset and digital from a single MIS/ERP platform. The
Blog Post

Why We Still Need Legacy Sales Skills

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I'm probably going to go a little off topic here and there, however please bear with me. A few minutes ago I finished up reading "Why a Lifelong Salesperson Thinks Salespeople Are Unnecessary". That the 80%of the purchasing process will take place without human to human contact by 2020, threw me for a loop! Dang, that's only three years from now! The blogger wrote about a software company that has NO salespeople, and that they grew to 450 million in revenue in 15 years. The gist of the blog
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Re: Dealer Warranty Program Insights & Feedback

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Can anyone help GINTEL please
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Fleet of Copiers Needed in Alaska

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2017Q30963 Furnish Multo-Function Digital Color Copier Matched Keyword(s) copiers Region Alaska Agency City of Anchorage Due Date March 03, 2017 Source http://purchasing.muni.org/ ShowBids.aspx?bidtype=Open... ... 2017Q30963 Furnish Multo-Function Digital Color Copier RFQ Document...
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Lead for Copiers in Alberta

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AB-2017-01134: RFP Multi-function Copiers - Matched Keyword(s) copiers Region Alberta Due Date March 21, 2017 Source http://vendor. purchasingconnection.ca/ Opportunity.aspx?...... ... Opportunity Notice RFP Multi-function Copiers Opportunity Information...
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Lead for Copiers in Maryland

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Rental of Copiers Matched Keyword(s) copiers Solicitation No. 17-020C Region Maryland Due Date March 21, 2017 Source https://emaryland.buyspeed. com/bso/external/bidAck.sdo?.. .... ... CCPS31031462 17-020C Nancy Codner Rental of Copiers Open Market 03/21/2017 11:00:00 AM ...
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Lead for Fleet of Printers in Nebraska

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Leased Color Printers - Region Nebraska Due Date March 23, 2017 Source http://das.nebraska.gov/ materiel/purchasing/5540/5540. h... STATE PURCHASING BUREAU Invitation to Bid for Commodity ITB Number 5540 OF BUYER: Nancy Storant PROJECT DESCRIPTION: The State of Nebraska is seeking a qualified contractor to pro
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Lead for Large Fleet of Copiers in Arkansas

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NorthWest Arkansas Community College — Bentonville, Arkansas is soliciting responses from interested firms to provide Architectural and related Engineering Services for the design of a new construction project of an Integrated Design Lab Building of approximately 16,000 square feet - Matched Keyword(s) copiers Region Arkansas Due Date March 17, 2017 Source http://www.arkansasonline.com/ legals/categories/bids-re..... . ... Lonoke School District is accepting bids for copier leasing for 4
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The Top 3 Selling Techniques--Which Is Best For Your Business?

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Not all products or services are created equal in terms of how you sell them. And, not all customers are created equal, in terms of how sophisticated or needing they are for a product or service. And, selling into different levels of an organization, often requires different types of selling techniques, in order to get their attention. This post summarizes the three most typical selling techniques used today. read the rest here
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10 Things All Salespeople Hate

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There are approximately15 million salespeople in the United States, grinding out a living in one of the world’s oldest professions. We all sell different things, and our experiences vary depending on industry, geographic location, and the type of sales we’re in. But all salespeopleshare a common bond in what we have to deal with on a daily basis. Only a salesperson (or former salesperson) understands the struggle, and the things that can drive salespeople nuts. Here are ten things we can agree
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Lead for Copiers in Alaska

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Multi-Function Copier Purchase - Matched Keyword(s) copiers Solicitation No. ITB17-015 Region Alaska Due Date March 15, 2017 Source http://purchasing.borough. kenai.ak.us/Opportunities.asp. ..... ...-Function Copier Purchase 2/13/2017 03/15/17 2:00 PM 0.00 Details Download Plan Holders Addendum 1 ...
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Lead for Fleet of Printers and Barcode Scanners in South Carolina

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PRINTERS AND BARCODE SCANNERS - Solicitation No. 5400012907 Region South Carolina Due Date March 28, 2017 Source http://webprod.cio.sc.gov/ SCSolicitationWeb/contractSea. .. NOTICE OF TIME EXTENSION POSTINGS OF AWARD RELATED DOCUMENTS For solicitations issued by the Information Technology Management Office, the Statement of Award or Intent to Award wi
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Availability of varioPRINT 140 Series of Monochrome Digital Production Presses

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Proposal template o Print sample files Showroom Installs Marketing Support Canon strongly recommends authorized dealers to install the new varioPRINT 140 Series in their showroom to support sales cycles, facilitate customer-specific print sample production and product presentations. Canon will provide marketing support to dealers who invest in a showroom unit for a variety of go-to-market activities to include sales workshops and customer events at their premises. Canon U.S.A showrooms in
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13 Creative Spring-Themed Sales Emails to Use in 2017

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The more sophisticated buyers become, the less likely they are to open -- much less reply to -- generic sales emails. They’re extremely busy. Why would they waste their time talking to someone who’s clearly blasting hundreds of other people with the same unpersonalized, boring pitch? To boost your response rates, send timely, unconventional sales emails . Not only will your messages stand out, showing a little personality will make you more likeable. Buyers often forward the memorablesales
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Re: Why We Still Need Legacy Sales Skills

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I would be very interested in learning how the competition came in and stole the deal. Was it a lack of closing skills, or was there something else missing in his sales process? Art, do you ever notice that CUSTOMERS are the ones that tend to make decisions towards the end of the month? By biggest "competition" is not the competition, it's the customers not revealing other information that could jeapordize moving forward. For example, customers needs a copier for a new branch office they are
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Re: Why We Still Need Legacy Sales Skills

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Czech posted: I would be very interested in learning how the competition came in and stole the deal. Was it a lack of closing skills, or was there something else missing in his sales process? Art, do you ever notice that CUSTOMERS are the ones that tend to make decisions towards the end of the month? By biggest "competition" is not the competition, it's the customers not revealing other information that could jeapordize moving forward. For example, customers needs a copier for a new branch
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Re: Why We Still Need Legacy Sales Skills

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Art Here is my two cents worth. What goes around comes around in this world. Sometimes sooner, sometimes later. If and when we get to the point of people totally taking out the human to human contact in the sales process, they will then begin to miss that same human to human contact, and start to look to regain it. Its my belief that we will begin to see that very soon in things like facebook. Its a great way to help stay in touch with people. But once people begin to use it to avoid each other
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Arna Transitions to Inkjet with Océ VarioPrint i300 and ColorStream 3900Z Presses

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need for a robust in-house printing fleet became apparent. Considering itself a technology company whose media is print, it decided early on to form an alliance with industry leader Canon Solutions America. In a seven-year span, Arna Marketing has implemented about a dozen Canon print technologies to match ever-changing customer demands and exceed industry expectations as it pertains to uptime and productivity. The long-lasting and valued relationship was the driving force behind the company’s
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RSU 9 approves copier lease, assistant track coach, fiddler trip

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replacing them, while still saving money. Under the new lease, the district will receive 11 new copiers to replace 11 copiers with high meter counts in a public school where they are nearing the end of their lives, she said. The principal cost of the copiers is $169,967.85 and they would be leased at 3.763 percent interest. Most of the copiers being replaced are five years old and one is eight and a half years old.
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SBB (Seat Based Billing) Road Show Locations and Dates Announced

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user printing behavior. Print Audit is the first provider of RMM (remote monitoring and management services) to provide an SBB (Seat Based Billing) model for managed print. Print Audit has offices located worldwide. Visit www.printaudit.com to learn more. Topics: Cost Per Page , managed print , Managed Print Services , print audit , print tracking , SBB , seat based billing , selling
Reply

Re: Selling Price Alone, Whats the Problem with Reps, Sales Managers and Dealers

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Bill, Old Glory We are the "old souls" of the industry! I'll bet our combined experience is at 100 years or more. The pressure comes from the quota's, and then the managers to hit those numbers. I've had both revenue, GP and revenue/GP quotas. My favorite was the GP quota, less stress. pick and choose your battles. For those that state, I'm always going to get my price and not sell lower, well then let's see how long you last in the industry. You might be able to so that in a small market,...
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