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This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 15 Years Ago

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This Week in Copiers Fifteen Years Ago

Third Week of November 2009

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Real Copier Sales

Canon had a great section dedicated to their new OCE products at the Canon Expo in NYC.

It seems to me that this was a well thought out acquisition. Oce's strengths are with Segment 6 machines, and B&W Wide format. Two areas that really augment Canon's offerings... more here

Check Out These Great Copier Threads from Fifteen Years Ago This Week

UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Art Post (Guest) ·
Minolta Holdings, which is in a business alliance with Oce. "Konica Minolta procures high-end production printing machines from Oce, while Oce procures lower-end machines from Konica Minolta," Mizuho Securities analyst Ryosuke Katsura said. "(The) chances are Canon machines will replace Konica Minolta gear in this relationship," he said. Production printers, or digital commercial printers, are used to print such documents as product manuals and direct mail quickly and in large volume, and are a fast
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Weekend Industry Notes from the week ending 11/15/09

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the area for $43 million. - Ricoh announced that it has sold an Aficio C900 production color system to GAM Printers, a print shop in Sterling, Virginia. - Ricoh announced it is forming a Business Process Automation Group, as part of its Document Solutions & Services Division. “BPA is a true value-add for Ricoh customers because we’re able to offer a suite of services from consultation to sales to implementation under one roof” said Mark Miller, Senior VP & Deputy General Manager at Ricoh. Ricoh’s
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Konica Minolta and Nuance launch eCopy document imaging software for integrated MFPs

Art Post (Guest) ·
the need for manual exception reporting is dramatically reduced. Mat Stanley, head of the professional services and solutions group at Konica Minolta comments: "The launch of Nuance's eCopy ShareScan on our integrated MFPs clearly demonstrates Konica Minolta's continued commitment and investment in the document imaging area. As a company, we are focused on delivering superior solutions that address our customers' evolving needs. By developing the first browser-based technology for our bizhub MFP
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Art Post (Guest) ·
said the deal is positive for Canon, while potentially negative for rival Japanese copier and printer maker Konica Minolta Holdings, which is in a business alliance with Oce. "Konica Minolta procures high-end production printing machines from Oce, while Oce procures lower-end machines from Konica Minolta," Mizuho Securities analyst Ryosuke Katsura said. "(The) chances are Canon machines will replace Konica Minolta gear in this relationship," he said. Production printers, or digital commercial
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Purchasing - Hospitals, Healthcare Providers to Save with Premier’s New Printers, C

Art Post (Guest) ·
Purchasing - Hospitals, Healthcare Providers to Save with Premier’s New Printers, Copiers, Facsimile Devices Agreements 20.11.09 | 15:05 Uhr Premier Purchasing Partners, LP, today announced new agreements for printers, copiers and facsimile devices have been awarded to Konica Minolta Business Solutions U.S.A Inc. Premier Purchasing Partners, LP, today announced new agreements for printers, copiers and facsimile devices have been awarded to Konica Minolta Business Solutions U.S.A. Inc. of
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Canon Pulls the Rug out from KonicaMinolta "MFP WARS"

Art Post (Guest) ·
I was just on the phone with a friend of mine in upstate NY, can you guess what we were discussing, yup you got it the Canon/Oce deal. Think about this, when Xerox bought Global, Ricoh was the big loser. When KonicaMinolta bought Danka, Canon was a loser, along come Ricoh with the acquisition of Ikon and Canon got their clocks cleaned and now Canon agrees to buy OCE and KonicaMinolta gets hammered! The only one who hasn't lost is Xerox! Funny how these things happen. Many months ago there were
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Art Post (Guest) ·
Bid? Konica Minolta Holdings Inc., the Japanese lens and office- equipment maker that has a business partnership with Oce, said yesterday it has no plan to counter Canon’s offer. Canon fell 0.3 percent to 3,460 yen on the Tokyo Stock Exchange. Oce added 0.3 percent, to 8.60 euros in Amsterdam trading. It surged 70 percent on Nov. 16 after Canon announced its offer. “We believe that our offer, as was agreed by Oce’s management and supervisory boards, is sufficient,” Canon said in an e-mailed
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Samsung announces premier color multifunction printer for high speed offices

Art Post (Guest) ·
adjustment of color balance, brightness, contrast and saturation. The Auto Color Detection feature alleviates the hassle of differentiating between color and black & white prints and automatically adjusts toner usage, saving money. Documents, either letter or legal, can also be scanned at an enhanced up to 4,800 x 4,800 dpi and then saved, printed, e-mailed or faxed to any networked location. The CLX-8540ND offers management tools to help minimize operating and maintenance costs. The modular design
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GAM Printers Inc. Takes Delivery of a RICOH Pro C900 Digital Color Printer From IKON

Art Post (Guest) ·
GAM Printers Inc. Takes Delivery of a RICOH Pro C900 Digital Color Printer From IKON (Business Wire via Yahoo! Finance) November 16th, 2009 MALVERN, Pa.—-IKON Office Solutions, Inc., a Ricoh company, today announced that GAM Printers, Inc of Sterling, Virginia, has installed a RICOH Pro C900 digital color printer, giving them the versatility, superior quality and fast turnaround times needed to meet their customers’ wide range of variable data and creative design and printing needs.
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Copiers Could Be a Key to District 205 Cost Savings

Art Post (Guest) ·
Copiers Could Be a Key to District 205 Cost Savings Office supplies might end up being one of the main ways the Galesburg School District is able to save some money in what otherwise could be a tough budget period. District-205 Assistant Superintendent for Finance and Operations Guy Cahill told the school board's Budget Committee Tuesday bids have come back on the proposed lease of a new set of copy machines -- this, following the district's current lease expiring back in January. Cahill told
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Canon Forums

Art Post (Guest) ·
Just wanted to reach out to all of the Canon members on the P4P Hotel. By asking questions in a forums we can start a very lively dicussion for Canon products. Keep in mind that your discussions can't be viewed by Ricoh, Toshiba or Xerox, unless there are dual line dealers. Over the years the Ricoh forums have excelled, because members take the time to ask questions in the forums, someone will post an answer, then someome will have a comment and bang the forums are thriving and everyone is
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Konica Minolta employees donate

Art Post (Guest) ·
Konica Minolta employees donate Nov. 20th, 2009 at 2:40 PM Employees of Konica Minolta in Windsor held a Turkey and a Twenty drive and delivered 148 turkeys to Foodshare today. Enthusiastic Foodshare volunteers helped unload and stack the entire pallet of frozen birds and then paused to pose for a photo! Thanks to everyone at Konica Minolta for your efforts!
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You're now selling Managed Print Services "Your Thoughts Now"

Art Post (Guest) ·
functioncheckMaxSelections208112884638(frm){returntrue;} P4P Hotel Poll You're now selling Managed Print Services "Your Thoughts Now" It's been a great success for us It's been ok for us It's not reaping the profits we
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

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-Big boost to Canon's Production biz -Decent boost to Canon's Direct sales -Big FU to Konica and its OEM/Production units (Oce arguably KM's #1 reseller) -Big Benefit of having just $119M in debt (Canon=0.4% debt load) -the 730 Euro price is barely above Oce's 704E debt - Both Ricoh and KM were deemed too financially unstable to bid on Oce -Hp and Kyocera may counter offer, but unlikely -Wow
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Re: Rumor has it.....

Art Post (Guest) ·
Here's some predictions: Believe it or Not! KonicaMinolta acquires Toshiba MFP Business Kyocera aquires Sharp MFP Business HP makes hostile Bid for Xerox And then there were The Final Five!
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Multifunctional Copier Rental

Art Post (Guest) ·
All-In-One Large Office Copier, 25 pages per minute. Black-and-white printing, black-and-white copying, color scanning, black-and-white faxing, color printing, color copying. http://p4photel.com/eve/forums...=675109891#675109891
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Canon Buyout Marketing Dollars

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Just wondering if anyone has run into Canon direct operations claiming they have a special marketing fund to tap into for buyouts to target selected clients? We all know that buyouts are part of the game, but if they have funds that are off the price book it can really create an unusual challenge...this is a Canadian deal but I am guessing this type of plan would be across NA. Our deal is a Kyocera deal. I knew they were targeting Ricoh/Ikon users. Are they going after anyone now? Thanks
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Managing printing also crucial

Art Post (Guest) ·
Managing printing also crucial As Ingle said, IDC’s research suggests that cost control is going to remain a major factor for most if not all businesses. Also they must be sustainable both financially and environmentally. Bob Roth, vice president of strategic technology sourcing at Viacom, presented a snapshot of his company’s transition to managed print services. Viacom’s corporate copier contract was due to expire; at the same time, the company wanted to streamline its printing and copying
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Ricoh Americas Corporation Launches Business Process Automation Group

Art Post (Guest) ·
Ricoh Americas Corporation Launches Business Process Automation Group Ricoh Americas Corporation, a leading provider of digital office equipment, announced the creation of a Business Process Automation (BPA) Group. Aligning under Ricoh's Document Solutions and Services Division (DSSD), BPA combines consulting services and technical resources with an experienced sales force to help current and prospective customers analyze their document management operations. In addition, BPA helps customers
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Wilmington native joins business as specialist

Art Post (Guest) ·
headquarters at 100 Reservoir Park, Rockland, MA and has more than 37 years experience serving the document imaging needs of businesses throughout Massachusetts. In addition to a full line of Konica Minolta, Muratec and Lexmark equipment, Bay Copy provides comprehensive managed print services programs for customers looking to reduce both their per-print price of generating information and their labor costs. Bay Copy provides consultation services and offers their clients detailed print assessment and
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Re: Canon Buyout Marketing Dollars

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Yes, they have a pool of dollars to target any IKON account, Xerox direct, or any acquired dealer by these corporate goofs. We are a Ricoh and Canon dealer so we even get the Canon generosity. I can always be emailed for further information.
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Thoughts about the Canon/OCE deal?

Art Post (Guest) ·
What goes going on out there, what have you heard in reference to the pending Canon aquisition? Good, Bad, let me know.
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John Buonomo jailed for stealing coins from copiers

Art Post (Guest) ·
John Buonomo jailed for stealing coins from copiers Penny for pol’s thoughts? By Laurel J. Sweet Thursday, November 19, 2009 - Updated 10h ago Laurel J. Sweet has been featured in the ABC miniseries "Boston 24/7" and the 9-11 documentary motion picture "Looking For My Brother." For the chump change he was caught on camera tapping from copiers and the cash he stole from struggling taxpayers who voted him into his $110,220 job, John Buonomo, former Middlesex register of probate, was sentenced to
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Canon & Oce "Was this a good deal or a not so good deal?"

Art Post (Guest) ·
P4P Hotel Poll Canon & Oce "Was this a good deal or a not so good deal?" Good Deal Bad Deal Not Sure View Results
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Canon & Oce Deal

Art Post (Guest) ·
It seems the purchase of Oce will go through, now with that purchase and the agreement that Canon announced a few months ago, coupled with the addition of many new Canon Dealers.
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North American MPS Market Sees 27 Percent Growth, Canada 30 Percent

Art Post (Guest) ·
North American MPS Market Sees 27 Percent Growth, Canada 30 Percent Special version of MPS Market Report now available for dealers and resellers Lexington, KY (MMD Newswire) November 20, 2009 -- The North American market continues to grow at a remarkable 27 percent compounded annual growth rate (CAGR), according to the latest Managed Print Services (MPS) research from the Photizo Group. The new "2009 Managed Print Services Summary Report" looks at market size, share and forecast analysis for
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EIS Quatra Color Wide Format MFP Saves the Day!

Art Post (Guest) ·
Another repost for ya, btw the way we're killin it with sales, now we have to keep it rolling!! I just finished my first install on the EIS Quatra "M" series from Paradigm Imaging. This is an awesome unit! The ease of set-up and install is exceptional along with the configuration of scan, print and copy drivers! First, we had the unit dropped shipped to the customers location, this was a great savings since the shipment did not... go here for rest of blog
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Obama picks Xerox CEO Burns for education role

Art Post (Guest) ·
Obama picks Xerox CEO Burns for education role (AP) – 3 hours ago NORWALK, Conn. — President Barack Obama on Monday tapped Xerox Chief Executive Ursula Burns to help lead an education initiative aimed at helping students excel at science, technology, engineering and math. The so-called STEM initiative will be led by Burns, former Intel Corp. CEO Craig Barrett, Time Warner Cable Inc. CEO Glenn Britt and former astronaut Sally Ride. Burns, a mechanical engineer, joined Xerox as a student intern
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Quanta Storage Loses Patent Lawsuit to Ricoh

Art Post (Guest) ·
Quanta Storage Loses Patent Lawsuit to Ricoh Quanta Storage Inc. lost two patent lawsuits to Japan?s Ricoh and is ordered to pay $14.50 million as damages, the company said in a statement. A US Court in Wisconsin on November 20 made a judgment that Quanta Storage, the largest Taiwan-based ODM/OEM maker of slim-type optical disc drives, should pay US$14.5 million to compensate Japan-based Ricoh for infringement of the latter's patents. Quanta Storage, the largest slim-type ODD maker in Taiwan
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

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Agreed, Expanding direct sales was way at the top of Canon's priority list - especially after losing GIS,Danka,IKON. But without "Mega" dealers, this expansion was going to have to happen organically - which is hard. Ask the 8 CBS branches that opened this year without any clients or machines in the field. Given that Oce almost totally relied on direct sales. I would say that they easily have over 30 US sales branches. Maybe closer to 50. Those are both guesses though
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment

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Had a demo years ago on a fax machine. Had a big wheel from corporate wanting to do a ride along with a rep for the day. Customer wanted to see quality and asked one of their customers to send a test fax. As all the admin complained about the speed, the corp guy explained that a very detailed fax would take more time because of memory issues. As everyone crowded aroud the fax to innspect, a very vivid porn image was reproduced with striking detail. We made the sale
-=Good Selling=-
 
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Authentic Prospecting: Unveil the Secrets to Genuine Sales Growth.

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"Authenticity is more than speaking; Authenticity is also about doing. Every decision we make says something about who we are."
Simon Sinek

This powerful quote encapsulates the profound truth about authenticity, emphasizing and encompassing both your words and actions.

Authenticity, it's one of the single biggest challenges for many in a profession riddled with scrupulous, fake and disingenuous salespeople.

In a post-trust sales world, authenticity separates sales professionals from sales reps. It separates the heartfelt from the empty hearted.

I encourage you to set aside some alone time, grab a pen and paper, then start writing down these words... credibility, genuine, connect, relate and real.

Define each word, think about each word and become consumed with each word.

To have an ever-flowing sales funnel, you must build and ever-flowing relationship funnel.

Authentically prospecting is about building real relationships and changing the way people think. You must understand who you are. You must understand your sales purpose and you must understand what you personally bring to the table.

Here lies the issue, and why I believe many in sales struggle with prospecting... They struggle to clearly articulate the value they bring to the marketplace because they haven’t spent the time investing in themselves.

When your actions reflect your values and beliefs. Every choice you make, big or small, communicates your priorities and character. Now, think about prospecting.

Engaging in actions that resonate with your values reinforces your authenticity. Now, think about prospecting?

What you value, you prioritize.

AUTHENTICITY, IT'S ABOUT YOU PROSPECTING WITH IT

When I think of authenticity in prospecting, I believe it refers to a genuine, honest, and transparent approach to initiating conversations and building relationships with potential clients.

I'm not casting judgement or any ill-will here when I ask this... Are you truly a genuine and authentic person? Are you carrying yourself with a certain amount of transparency, integrity and vulnerability across your personal and professional life?

I'm asking this to get you to think about it.

Authenticity, it's making the conscious choice based on accurate self-knowledge. This means stepping outside the shallow world in which many in sales live.

Let's look at authenticity as defined by Theo Tsaousides Ph.D., a neuropsychologist, speaker, and author. His clinical and research work focus on goal achievement, mental fitness, and emotional intelligence.

"Authenticity is acting in accordance with one’s true self and being authentic means behaving in congruence with one’s values, beliefs, motives, and personality dispositions."

Are you congruent with prospecting? Does the talk match the walk?

Are your beliefs and motives in alignment when it comes to prospecting?

Prospecting is a 100% nonnegotiable activity for salespeople. Prospecting is not an easy thing to do. If it was, more of you would be doing it and more you would be achieving your quota numbers.

Authentically prospecting is a conscious choice.

This lifestyle is not easy. It's the difference between just getting by and making it happen.

Self-reflect for a moment, and now ask yourself, what does it means to lead an authentic prospecting lifestyle?

When it comes to authentic prospecting professionals...

  • They forge their own prospecting paths
  • They're thick-skinned
  • They're not driven by their ego
  • They do not try to make people like them
  • They treat everyone with respect
By embracing authenticity in prospecting, salespeople build trust, foster stronger relationships, and ultimately achieve better long-term sales sustainability.

THE HARSH TRUTH

The Edelman Group is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations.

On an annual basis, they publish what is known as the Edelman Trust Barometer.

Pay close attention to the following quote from one of their past Trust Report's,

"People today grant their trust based on two distinct attributes: competence (delivering on promises) and ethical behavior (doing the right thing and working to improve society)."

How synonymous are the words competence and ethical used to describe salespeople and their actions?

Are delivering on your prospecting promises?

Are you doing the right thing when it comes to prospecting?

Furthermore, take the above quote and then honestly answer... How many of the prospects you work with are skeptical and have low levels of trust? What's worse, how many of your clients are skeptical and have low levels of trust in you? Would you even know?

Skepticism by others is peaked out at max levels with most of you in sales.

Unfortunately, very few of you realize there's some work to be done when it comes to prospecting. Many of you will point fingers and deflect the issue. Many of you feel your above it all when it comes to prospecting.

Lack of prospecting has hit critical mass for many in sales.

Spend any amount of time in sales and you will hear this... "Sales is a numbers game", "Make more calls", "Turn over some rocks", all this makes my stomach turn.

Quantity is important when it comes to prospecting but so is quality and efficiency.

Quality comes from the behind the scenes work to be able to deliver quantity.

Sales professionals do the hard work to make sure that when they get in front of a prospect, they have an opportunity to truly bring the goods.

They understand their heart is behind the hard work.

AUTHENTIC PROSPECTING

The heart behind prospecting is the quality. A sales professional places heart at the forefront as they truly want to make a difference in the lives of their clients.

It's the fundamental reality that everyone in sales must prospect. Prospecting for new business... we talk about it and measure quantity but how many truly monitor quality?

How many of you place quality at the forefront when it comes to prospecting?

Those who care the most when it comes to prospecting will consistently have food on the business table.

Are you going through the prospecting motions?

How many of you even know what you're prospecting for?

Authentic prospecting is about building trust through being upfront about the purpose of the outreach as you avoid manipulative tactics or false promises.

Authentic prospecting is about engaging in a two-way conversation by asking thoughtful and insightful questions, and to then truly listen to the response.

AUTHENTIC PROSPECTING IS ABOUT MEANINGFUL VALUE

A sales professional waves the prospecting flag around value. They weave meaningful value into their communication and into their prospecting strategies.

Sales professionals have value-driven interactions that lead to profitable clients, sales reps push for a quick sale that leads to replaceability.

Each interaction with a prospect should provide meaningful value. This could be through sharing insights, offering solutions to their problems, or providing useful resources before any sales pitch is made

How many understand how to truly weave value into an effective business conversation?

To authentically prospect means to truly understand your values, what your prospect values and incorporate this into an effective business conversation.

Know thy values, know thyself when it comes to authentically prospecting

By adopting the mindset of meaningful value when it comes to an authentic prospecting approach, you create more meaningful connections, which lead to a more successful and sustainable sales career.

AUTHENTIC PROSPECTING IS ABOUT HAVING LONG-TERM VISION

An authentic prospecting approach prioritizes building meaningful relationships over immediate transactional outcomes. This approach recognizes that profitable sales often require time and consistent effort to cultivate trust and mutual understanding.

We all want short term results when it comes to prospecting. Many of you get whacked over the head for 30 day and quarterly results but how many of you add in a long-term perspective when it comes to prospecting?

What you fail to do this month or this quarter when it comes to prospecting will show up in your sales results in subsequent quarters.

Sales reps are consistently inconsistent when it comes to prospecting.

A vast majority of conversations when prospecting will not fit into a short-term window but will someday.

Authentically prospecting means to balance a short-term sales funnel with a longer-term relationship funnel. Not every opportunity will fit into the 30 day or quarterly window. Let's not ignore them but nurture them.

The consummate sales professional knows what it means to balance their relationship funnel alongside their sales funnel. With authenticity and a blend of giving a rip, they nurture their relationship funnel with education and insight.

We all have choices.

“Authenticity is a collection of choices that we have to make every day. It’s about the choice to show up and be real. The choice to be honest. The choice to let out true selves be seen.”
Brene Brown

A long-term approach recognizes that while immediate results are desirable, the true value lies in cultivating lasting, meaningful and trusted partnerships that are beneficial over time.

AUTHENTIC PROSPECTING CREATES REAL GROWTH

Authenticity starts when you set the intention and muster up self-fortitude to be genuine.

You must become keenly aware of what this looks and feels like, along with the willingness to act in accordance with your genuine nature.

In an environment where many salespeople rely on generic, canned and me-too pitches, authentic prospecting allows you to stand out by being genuine and relatable.

In a world full of self-interested salespeople who look at prospects as dollar signs, an authentic sales professional stands out like a shining star.

An authentic sales professional prospects with the mindset of a sales servant. They've developed a how can I help mindset. They have a true burning and genuine desire to help.

An authentic prospecting approach creates:

  • Increased engagement as prospects are more likely to respond positively when they feel understood and valued.
  • Higher conversion rates as tailored communication addresses their specific needs which leads to more successful outcomes.
  • Sustainable pipeline as nurturing relationships over time ensures a steady flow of opportunities.
  • Positive reputation as authentic interactions contribute to a positive image about you.

Being the real you is scary while prospecting. The time is now to get real and get honest with yourself. Take off the 'bravado mask' that hinders you from prospecting. The barrier it's creating will not last forever.

Be the real you, not a prospecting imposter. Watch your sales career soar to new heights.

Brent Long is the founder of Long at Life, an organization dedicated to helping individuals and businesses unlock their true potential through the practical wisdom of Jesus Christ. With decades of experience coaching sales teams and business owners, Brent is passionate about transforming the traditional image of salespeople into authentic, caring superstars. A former football coach and long-time straight commission earner, Brent brings unique insights into the demands of high performance. Alongside his wife Kelley, Brent advocates for adoption, runs a 32-acre retreat called Longhaven, and dedicates his life to service, family, and faith.

SHOW SUMMARY

In this episode of the Selling From the Heart podcast, we are joined by Brent Long to explore heart-centered sales and the transformative power of compassionate questioning. Brent introduces the concept of the "begrudging heart" in sales and explains why the question "Do you want to be healed?"—rooted in the teachings of Jesus—is the greatest sales question ever asked. By focusing on authenticity, genuine care, and emotional impact, Brent shares how to build trust and create lasting success in sales. This episode highlights how asking meaningful, heart-centered questions can redefine relationships and foster authentic connections.

KEY TAKEAWAYS

Heart-Centered Sales: Genuine authenticity and compassion are the cornerstones of successful sales relationships.

The Power of Questions: Asking deep, heart-centered questions builds trust and uncovers clients' core needs.

Gratitude and Community: Focus on gratitude, authentic relationships, and community-building for long-term success.

Authenticity vs. Faking: Authenticity cannot be faked—clients can detect insincerity and respond accordingly.

Emotional Impact: Compassion and care help foster trust, loyalty, and repeat business.

QUOTES TO REMEMBER

"You can't fake authenticity and compassion. It's either there or it's not." — Brent Long

"'Do you want to be healed?' is the greatest sales question ever asked." — Brent Long

"I'm going to out care, out love, and out compassion everyone else." — Brent Long

"Make someone feel comfortable, and they will open up and share their business secrets with you." — Larry Levine

"Never ask for trust; demonstrate it and let them decide." — Darrell Amy

📌FOLLOW THE CONVERSATION

Connect with Brent Long:

➡️Brent's LinkedIn: / brent-long-6b574510

Learn more about Darrell and Larry:

➡️Darrell's LinkedIn: / darrellamy

➡️Larry's LinkedIn: / larrylevine1992

➡️Website: https://www.sellingfromtheheart.net/

📕Get the Game-Changing Book That Will Boost Your Sales... While Protecting Your Relationships and Reputation! Now available for shipping at Barnes & Noble! Discover more: https://sellinginaposttrustworld.com

📕Order the rerelease of Selling from the Heart today: https://www.barnesandnoble.com/w/sell...

🔔 Never miss an episode—SUBSCRIBE to our YouTube channel:

/ sellingfromtheheart

📫Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/d...

 
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Ask Us Anything

Ask Us Anything XXXIX

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The Weekly Technology and Industry Update Discussion meeting titled "Ask Us Anything XXXIX" covered several key topics, beginning with audio and video setup challenges and the introduction of Jesse Harwell, who will enhance future discussions with insights on ChatGPT and its associated data security concerns. As the meeting continued, participants noted the approaching Election Day and slower industry updates, with several companies reporting disappointing quarterly profits and ongoing legal issues. Sales strategies were also discussed, introducing AI tool Fireflies for meeting management. Significant advancements in AI technology were highlighted, including TSMC’s new chip plants and Nvidia's manufacturing edge, alongside concerns regarding AI's energy consumption. The meeting wrapped up with plans for upcoming events, including Art's attendance at a developer show in Tampa and preparations for the milestone 40th episode.



 
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Dx Notes

Digital Transformation (DX) Notes for the Week

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Second week of November 2024

Sponsored by

  • Today's AI Era: The Similarities To The Digital Transformation Era Are Uncanny
    • Examines parallels between AI adoption and digital transformation phases.
    • Emphasizes the critical role of top leadership commitment for successful AI strategies.
    • Highlights the need for structured frameworks to manage rapid technological changes.
    • Discusses challenges in scaling AI due to similar operational obstacles seen in digital transformation.
    • Suggests that companies prepared for digital transformation are more equipped to handle AI integration.
      Read more on Forbes
  • Train for Digital Transformation
    • Focuses on the importance of training personnel to effectively use new digital tools.
    • Highlights how modern technologies streamline workflows and increase productivity.
    • Emphasizes the need for ongoing education to maintain a digital-ready workforce.
    • Discusses benefits of upskilling for employees adapting to evolving digital landscapes.
    • Suggests that training is essential to fully realize the potential of digital investments.
      Read more on Control Global
  • Teachers and Digital Transformation with Elizabeth Generas
    • Features Elizabeth Generas discussing the role of teachers in digital adaptation.
    • Explores challenges educators face with implementing new digital tools in classrooms.
    • Highlights how digital skills are vital for teachers to prepare students for future workplaces.
    • Discusses the Department of Workforce Development’s initiatives to support educators.
    • Emphasizes the transformative impact of technology on teaching methodologies.
      Read more on YouTube
  • Achieving Business Excellence Through Process Improvement & Digital Transformation
    • Explores the integration of digital transformation with continuous process improvement.
    • Highlights the balanced approach of gradual improvements for stable, long-term success.
    • Examines strategies for sustaining process excellence in a tech-driven business environment.
    • Discusses how streamlined workflows boost operational efficiency and reduce errors.
    • Emphasizes that digital tools help companies remain competitive in dynamic markets.
      Read more on Process Excellence Network
  • TRAILER: Revolutionizing Industry 4.0: Scaling Digital Transformation with AI & Digital Twins
    • Introduces digital twins as a major advancement in computer-aided design.
    • Discusses how AI combined with digital twins enables predictive maintenance.
    • Highlights the potential of digital twins to optimize manufacturing processes.
    • Examines the impact of digital twins on real-time monitoring and operational insights.
    • Suggests that digital twins are critical to the future of Industry 4.0 applications.
      Read more on YouTube
  • Play SAFe and Win at Digital Transformation
    • Emphasizes SAFe (Scaled Agile Framework) as a strategy for successful transformation.
    • Highlights how agile practices align with evolving digital demands in global economies.
    • Discusses the role of flexibility in scaling digital solutions across large organizations.
    • Suggests that agile approaches foster a responsive and resilient business culture.
    • Examines the role of SAFe in managing complex digital transformation projects.
      Read more on Express Computer
  • Are We Really In A “Permanent Business Transformation” Era, Or Just Caught In A Trap?
    • Questions if the current business transformation is sustainable or a short-term solution.
    • Examines the difference between growth strategies built on foundations vs. quick fixes.
    • Highlights the importance of long-term stability over rapid, temporary changes.
    • Discusses the concept of transformation fatigue in a constantly evolving digital era.
    • Suggests sustainable business models as essential for enduring transformation.
      Read more on Forbes
  • How Does the Digital Economy Affect Industry Chain Resilience in China?
    • Examines how digital transformation strengthens operational resilience in industries.
    • Highlights the impact on internal production and streamlined operations.
    • Discusses the advantages of digital tools in enhancing supply chain flexibility.
    • Analyzes how digital adoption mitigates risk in volatile economic conditions.
    • Suggests that digital resilience is key to long-term industry sustainability in China.
      Read more on Nature
  • Nearly Half of All Digital Initiatives Still Fail – Here’s How You Can Learn from the 'Digital ...'
    • Addresses the high failure rate of digital transformation projects despite their critical importance.
    • Discusses common pitfalls, including inadequate planning and resistance to change.
    • Offers insights on improving project outcomes by learning from past failures.
    • Suggests a structured approach to digital transformation that includes clear objectives and measurable milestones.
      Read more on ITPro
  • From System to Platform: The Role of UC in Digital Transformation 2.0
    • Explores how Unified Communications (UC) platforms are advancing digital transformation.
    • Highlights the shift from standalone systems to integrated platforms that streamline communication.
    • Discusses how UC platforms help businesses adapt to increasing customer expectations.
    • Emphasizes the role of UC in driving productivity and meeting modern workplace needs.
      Read more on UC Today
  • Cloud ERP: A Catalyst for Finance-Led Digital Transformation
    • Defines digital transformation as the adoption of new or improved technologies for operational efficiency.
    • Focuses on the role of CFOs in spearheading finance-led transformation initiatives.
    • Discusses how Cloud ERP systems provide real-time data that improves financial decision-making.
    • Emphasizes Cloud ERP’s role in integrating financial processes for better strategic outcomes.
      Read more on CFO.com
  • How Digital Transformation Is Shaping Modern Workplaces
    • Examines the impact of digital transformation on workplace efficiency and culture.
    • Discusses innovations that enable remote work, automation, and enhanced collaboration.
    • Highlights how digital tools improve communication and productivity across departments.
    • Suggests that workplace transformation is central to future-proofing business operations.
      Read more on Investor Ideas
  • BayBridgeDigital: Digital Transformation Company Raises $6 Million
    • Reports on BayBridgeDigital’s recent $6 million funding round to fuel growth.
    • Highlights BayBridgeDigital’s expertise in Salesforce consulting and transformation services.
    • Discusses how the funding will support new projects and strengthen digital solutions.
    • Emphasizes the company’s role in guiding clients through successful digital transitions.
      Read more on Pulse 2.0
  • Navigating Digital Transformation Challenges in the PVF Industry
    • Discusses digital transformation in the Pipe, Valve, and Fitting (PVF) industry.
    • Explores how digital adoption is reshaping operations and improving efficiency.
    • Highlights the challenges of integrating technology in an industry with traditional workflows.
    • Suggests that overcoming these challenges is essential for competitive advantage.
      Read more on Supply House Times
  • The Right Mindset for Successful Cloud Computing
    • Examines misconceptions about cloud computing and its role in digital transformation.
    • Emphasizes the need for strategic planning to fully realize cloud technology benefits.
    • Discusses how cloud computing enables scalability, flexibility, and data-driven insights.
    • Suggests that organizations need a transformative mindset to succeed with cloud adoption.
      Read more on Business Reporter
  • Dubai and the UAE Partner with Google to Reshape the Digital Future
    • Reports on the UAE’s collaboration with Google to drive digital transformation.
    • Highlights initiatives to enhance digital infrastructure and innovation across the region.
    • Discusses how this partnership aims to position the UAE as a global digital leader.
    • Emphasizes the role of public-private partnerships in advancing technology adoption.
      Read more on CIO

Embrace Tomorrow Today

 
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Hacked

Today's Hacked!

·

11/12/2024

Sponsored by

Recent Hacking Incidents and Cybersecurity Concerns



Was Amazon Hacked—Have Your Account and Password Been Compromised?

  • Amazon confirms a recent data breach, raising concerns about account and password safety.
  • Customer data exposure is limited, but Amazon is monitoring accounts for unusual activity.
  • Breach was linked to a vulnerability in the MOVEit software.
  • Security experts advise updating passwords and enabling two-factor authentication.
  • Amazon's response includes enhanced security measures to protect user data.
  • Read more

Urgent Android and iPhone Warning Over Dangerous Google Search Terms

  • Cybercriminals have hijacked specific search terms to install malware on user devices.
  • Google users are advised to avoid searching certain six-word phrases to prevent exposure.
  • Malware can access personal information and potentially drain financial accounts.
  • Cybersecurity experts urge caution and recommend using secure search practices.
  • New tactic underscores the evolving threats in web-based malware attacks.
  • Read more

Instacart Expects Results to Be Affected by Hack on Stop & Shop Owner

  • Instacart reports potential impacts from a cyberattack affecting Stop & Shop’s parent company, Ahold Delhaize.
  • Breach has created operational disruptions affecting grocery delivery services.
  • Instacart expects minimal but notable effects on its quarterly results due to this incident.
  • Ahold Delhaize has been investigating and responding to the attack since its discovery.
  • Incident highlights risks to logistics and service continuity in e-commerce.
  • Read more

Attackers Don’t Hack, They Log In

  • Recent trends show attackers focusing on logging into systems rather than hacking them directly.
  • Incidents involve using compromised credentials to gain unauthorized access.
  • Experts stress the importance of strong password management and multi-factor authentication.
  • Article provides insight into changing cyberattack methodologies.
  • Organizations are encouraged to enhance detection and response measures for login anomalies.
  • Read more

Ex-Disney Employee Charged with Hacking into Company Systems

  • former Disney employee is accused of hacking into the company’s menu management system.
  • breach appears motivated by personal grievances, according to federal cybercrime charges.
  • The incident underscores the importance of offboarding procedures for departing employees.
  • Disney has taken additional steps to secure its internal systems following the incident.
  • Insider threats continue to be a significant concern for corporations.
  • Read more

China's Hacker Army Outshines America

  • Chinese cyber efforts are outpacing the U.S., according to officials citing hacking competition results.
  • Chinese government’s support for cyber education programs is contributing to its success.
  • Concerns are rising over the potential for international cyber dominance by China.
  • Officials advocate for enhanced cyber defense measures in response.
  • Read more

Amazon Confirms Data Breach as MOVEit Strikes Again

  • Amazon’s data breach is tied to the MOVEit vulnerability, reportedly exploited by the Cl0p ransomware group.
  • breach has affected both Amazon and HSBC, revealing extensive security challenges.
  • Amazon is focused on mitigating the breach's effects and securing compromised data.
  • MOVEit vulnerability is linked to a broader ransomware campaign affecting multiple firms.
  • case highlights the need for prompt patching and vulnerability management.
  • Read more

Cyberattack on Payment Systems Disrupts Card Readers in Israel

  • cyberattack temporarily disabled card readers in stores and gas stations across Israel.
  • Breach affected the communication network, disrupting transactions.
  • Security experts are investigating the attackers’ methods and potential motives.
  • Incident underscores the vulnerability of financial networks to cyber threats.
  • Authorities are working to restore full service and prevent future attacks.
  • Read more

Lessons Learned from Government Hack

  • After a 2023 government hack, payments for 3,500 employees were manually processed.
  • Breach highlighted the need for better backup and contingency planning.
  • Government officials have since prioritized cybersecurity improvements.
  • Incident emphasizes the financial and operational impact of cyberattacks.
  • Read more

-=Stay Safe=-

 
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Hacked

Today's Hacked!

·

11/11/2024

Sponsored by

Recent Hacking Incidents and Cybersecurity Concerns



Don't Ask Google This Question, or You Might Get Hacked -

  • New hacking campaign targets Australians and cat enthusiasts by exploiting specific search terms.
  • Using certain six-word search phrases can lead to malware infection through poisoned search results.
  • Attackers use browser vulnerabilities to deliver malware to unsuspecting users.
  • Campaign underscores the risks of untrusted web content and obscure search terms.
  • Experts advise using caution when searching unusual terms online.
  • Read more

Amazon Confirms Employee Data Hacked in the Biggest Cyberattack of 2023

  • Amazon acknowledges a data breach involving a third-party vendor impacting employee information.
  • Breach compromised Amazon employee emails and potentially other sensitive data.
  • MOVEit transfer software vulnerabilities are linked to the data exposure.
  • Amazon is working on enhanced security measures in response.
  • Incident marks one of the largest breaches affecting Amazon's workforce.
  • Read more

Food Lion Acknowledges Cyberattack

  • Food Lion, a major grocery chain, experienced a cyberattack, but details are limited.
  • Ahold Delhaize USA, the parent company, is investigating possible impacts on customer data.
  • Company has not disclosed if customer data was compromised in the attack.
  • Cybersecurity measures are being evaluated to protect against future incidents.
  • Food Lion advises customers to monitor their accounts for unusual activity.
  • Read more

Charges Unsealed Against Alleged Hackers of Snowflake Customers

  • Two individuals from Canada and Turkey face charges for hacking Snowflake customers.
  • Accused allegedly used sophisticated techniques to breach Snowflake systems.
  • Charged with theft of sensitive customer data and other cybercrimes.
  • Authorities worked internationally to track and arrest the suspects.
  • Case highlights the growing international cooperation in combating cybercrime.
  • Read more

Regulator Limits Phone Use, Hacked Police Emails, UK Seniors Scammed

  • Regulations now restrict phone usage at work to prevent security breaches.
  • Hackers exploited police email accounts to send fake data requests, causing significant concerns.
  • UK seniors have been targeted in a widespread text scam, leading to financial losses.
  • FBI has observed an increase in hacked police emails, especially for fraudulent subpoenas.
  • Experts recommend secure communication protocols for sensitive data to prevent misuse.
  • Read more

HHS Inks $90K Settlement Linked to Ransomware Hack -

  • U.S. Department of Health and Human Services (HHS) reached a $90,000 settlement after a ransomware attack.
  • Large-scale ransomware incidents reported to OCR have increased by 264% since 2018.
  • Ransomware and hacking remain top threats to healthcare data security, according to HHS.
  • Settlement underscores the financial and regulatory impacts of cyberattacks in healthcare.
  • HHS is implementing stricter cybersecurity protocols to protect patient data.
  • Read more

Hackers Leak Data of Israeli Nuclear Scientist, Defense Official

  • Data from the hacked phone and email of an Israeli defense official was leaked online.
  • Leaked information included photos and a list of nuclear scientists working at the Soreq facility.
  • Breach is suspected to be linked to Iran-affiliated hacking groups.
  • Israeli authorities are investigating the breach's security and national defense implications.
  • Leak highlights ongoing cybersecurity vulnerabilities in sensitive government sectors.
  • Read more

-=Stay Safe=-

 
0 comments
This Week in the Copier Industry Twenty Years Ago

This Week in the Copier Industry Twenty Years Ago

·

This Week in Copiers Twenty Years Ago

Second Week of November 2004

Real Copier Sales

We struggle with this every day. I think that it's comforting to know that there is more business out there to call on than we have time in the day, otherwise we would be looking for something else to do. Prioritizing and being realistic about what you can do and where you are really spending your time takes discipline and the only way to succeed is to work smarter and harder. If we don't, the competition will.........read more

Enjoy These awesome copiers threads from 20 Years Ago



Fuji Xerox bets on rising investment

Art Post (Guest) ·
China. Sharp said it will have 700 sales outlets by the year's end, commanding 22 per cent of China's copier market. Dimage has shifted 80 per cent of its business to China. And Toshiba's copier business in the nation is registering an annual growth of 10 per cent. Fuji Xerox now holds about 20 per cent of China's copier market and about 5 per cent of the nation's printer market, indicate statistics. The Asia-Pacific region (excluding Japan) contributes about 10 per cent of Fuji Xerox's total
Topic

Savin 4018d auto paper tray switch

·
Have a Savin 4018d on demo. Has print/scan/fax - have checks in second drawer - problem - when 1st drawer runs out of paper on a print job or fax job - it auto switches and pulls a check. Don't have this problem on copy because we turned auto tray switch off - any suggestions on how to resolve this would help us win the deal. Thanks in advance!
Topic

RICOH TEAMING WITH EFI TO INTRODUCE

Art Post (Guest) ·
RICOH TEAMING WITH EFI TO INTRODUCE ROBUST JOB SUBMISSION AND WORKFLOW MANAGEMENT SOLUTIONS FOR AFICIO PRINTER LINE West Caldwell, NJ, and Foster City, CA, November 12, 2004 – Ricoh Corporation, the leading provider of digital office equipment, is teaming with EFI (Nasdaq: EFII), the world leader in digital imaging and print management solutions for commercial and enterprise printing, to offer new web-to-print and workflow management solutions to users of Ricoh’s Aficio multifunction printers
Topic

RICOH ENHANCES WIDE FORMAT DEVICES

Art Post (Guest) ·
, printers, scanners, digital duplicators and wide format engineering systems. Additionally, Ricoh offers a wide variety of document and printing solutions directly and through partners that enhance office productivity and document workflow. Ricoh Corporation directly or through its subsidiaries markets and distributes products in North, Central and South America. For fiscal year 2003, Ricoh Corporation sales exceeded $2.8 billion. Information about Ricoh's complete range of products and services
Reply

Re: HP MFP Market buster.

Art Post (Guest) ·
-function product that provides a low-cost, high-performance alternative to expensive and complex copiers. HP also showcased new customers that are saving money and increasing productivity through HP's Total Print Management initiative, which integrates devices, software and services so customers can optimize their imaging and printing environments. The highlight of today's announcement is the HP LaserJet 4345mfp, a breakthrough alternative to mainstream copiers because it delivers similar
Topic

1045 Printing Problem

·
this problem). Yes, definitely weird. We the tried using the PCL driver and it worked. Since getting a new WinXP PC, another agent is having a similar issue now. No response when trying with the RPCS driver, and when the PCL driver is used, it works, but very slowly. A 3-page document spits out each page about a minute apart. In the printer properties, I changed it to start printing only after the last page is spooled, as well as for it to print directly without spooling at all. Neither of those
Topic

Chapters Savin C2820

·
It looks like the option to designate Chapters has been excluded from the new B2C machines. Can anyone confirm or refute this?
Topic

Global Imaging Systems Acquires New Jersey-Based Stewart Industries

Art Post (Guest) ·
Industries, with corporate offices in Mount Laurel, New Jersey, a leading provider of office technology throughout the state. In business since 1959, Stewart sells and services Savin copiers, facsimiles and printers from five New Jersey locations, and currently has annual revenues of approximately $30 million. Stewart becomes Global's 18th core company. ADVERTISEMENT Global Imaging Chairman and CEO Tom Johnson said, "This is a particularly good fit with Global. The strong leadership provided by
Topic

And you thought Ricoh only made......

Art Post (Guest) ·
Japan's Ricoh to take full control of women's clothing unit Sanai , 11.05.04, 11:37 AM ET AFX News Limited TOKYO (AFX) - Ricoh Co Ltd, an office equipment maker, said it will take full control of Sanai Co Ltd, its women's clothing and digital contents delivery unit, via a share swap to take advantage of the latter's resources in its effort to expand its clients base to include individual customers. Under the plan, Ricoh will exchange 0.066 of its shares for each Sanai share, aiming to expand
Topic

Sales Poll "How optimistic are you in 2005"

Art Post (Guest) ·
Topic

Sales Tip

Art Post (Guest) ·
Sales Tip (repost from sales edge) All my manager seems to care about is how many sales calls I have made today! Any tips on how I can get him to realize some of the sales cycles take a lot of behind the scenes work? bI am sure we would all agree that quality and quantity aren’t the same thing. One well planned sales call with a qualified prospect may be worth 10 or more cold calls. On the other hand, most sales managers would tell you that salespeople generally don’t spend enough time in
Topic

HP MFP Market buster.

·
I was just informed today by a reliable source, that HP's newest monochrome MFP will be shipping in early November. Here's what I know for now: Name: HP LaserJet 4345mfp ? - this is a new engine and does not look like previous mfps or printers Speed: 45 ppm/cpm Features: Print, Copy, Scan and Fax Finishing: Stapler Street/Sale Price for above configuration = $2,500.00 HP is internally calling this new mfp a "market buster", targeted at the 45 cpm letter size copier market, the industry's
Reply

Re: Savin 4018d auto paper tray switch

·
Go to “user tools” and select the second cassette for “special” paper. When you print the checks from the print driver you must select “tray 2” and “special Paper”. Under no circumstance will anything copy, fax or print from this cassette, unless you select “special”.
Topic

LET'S Talk about the new HP "Market Buster" MFP!

Art Post (Guest) ·
our customers to develop a breakthrough approach for copiers. This is a fundamentally different approach, one that will change the game. We believe that the 4345mfp will get us 10 per cent of market share in the copier space." Incredible statement, could it be true? A few things I have found [LIST] Cartridge cost based on 5% (not 6%, that we copier people use) is $205.95, which represents a cost of .011441 per copy. Our toner yields are based on 6%, so we can add another 16% to their cost or
Topic

Page Retransmission

tyler101868 (Guest) ·
I have a customer who wants to be able to have his fax print all of his incomming messages and then forward the message to another fax. The FAX3310L lists "page retransmission" as a feature. Is this what I am looking for? Or could this be done just using fax forwarding? Thanks in advance for the input. Tyler
Reply

Re: model space or paper space from AutoCAD.

·
I just called one of my higher volume 470 customers and asked him the same question. He did confirm that "all plotters" will print from both model and paper space. To him, it seemed like a silly question coming from someone that should know AutoCAD. Maybe the intern needs to go back to school. Close the deal and spend the $$$
Reply

Re: VT 6000 feeding envelopes

Art Post (Guest) ·
Gregg: There is no attachment from Ricoh or any other third party vendor. All you can do is change the feed tires (they should be replaced every 200K), you can also instruct the customer to fan the envelopes, run them at a lower speed (60 cpm). If paper is feeding ok, do not try to adjust the feed timimg. Envelopes were always a problem, however repalcing feed tires, running the system slower and only insterting 40-60 envelopes at a time may increase the reliability. Art
Reply

Re: Savin 4018d auto paper tray switch

Brad Sipes (Guest) ·
Go into the print driver and change the tray options from Auto Tray Select to Tray 1. This will force the device to pull from tray 1 only and won't switch to tray 2 (since it's not auto selecting. I had a similar situation and we actually loaded one print driver for normal tray 1 printing and then loaded a second driver (for the person who printed the checks) so it was defaulted to tray 2. We changed the driver name to say 2018D check printer or something like that... Hope this helps!
Reply

Re: I need your help and thoughts about

·
Art: I'm sure that you've probably already checked this out, but the installation instructions have some specifics regarding voltage and fluctuations. Please see the attachment. I hope it may prove helpful. The powersource.pdf doc was moved to www.documentmall.com Accountname: art_post username: p4pusers passcode: goodpals select p4pusers cabinet, then wideformat folder, then ricoh folder, them wide format, then 240w (whew!)
Topic

Does anyone have info on ESA?

RobertS (Guest) ·
Does anyone out there have any information about Embedded Software Architecture? Any tech mans or tutorials? What about a pn# from Ricoh to order the SDK/J? All I have been able to find are a general brochure and white paper. Thanks for any info and help!
 
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