MFP Copier Blog
IT, MSP & MSSP Industry Notes for Febraury 14th 2022
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February 14th, 2022
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Frost & Sullivan Recognizes Kyndryl for Solutions that Enable Fast, Seamless Migration and ...
- Frost & Sullivan recognizes Kyndryl (NYSE: KD) with the 2021 Global Managed Enterprise Resource Planning Enabling Technology Leadership Award
- Of its nearly 90,000 employees, 96% complete a variety of learning programs and technical certifications annually.
- Each year, Frost & Sullivan presents this award to a company that has developed a pioneering technology that not only enhances current products, but also enables the development of new products and applications
N-able Exec: MSPs Want A Cloud-First Approach
- Reported on CRN
- Solarwinds spin-off N-able trying to capture the fast-growing backup market aimed at MSPs
- Focusing on cloud-first solutions and as-a-service models
- N-able is the Burlington, Mass.-based Solarwinds MSP business spin-off that focuses on security, management, monitoring and ticketing
TNS Announces Independent 'Managed Services Versus DIY'
- A new independent report ‘Colocation of Financial Markets Trading Infrastructure’, released and identifies the pros/cons of in-house management (a “DIY” approach) versus a managed service model
Semiconductor shortages to lessen in 2H of 2022
- Report published by IDC (International Data Corporation)
- Expects tight semiconductor supply to continue through the first half of calendar 2022
- Industry will build up inventory to normal levels in near future
- Forecasts fabless semiconductor revenues will grow from 41% of the market in 2020 to 49% in 2025
- 68% of the foundry market is in Taiwan
- New factories will not come online until after 2022
Ricoh announced it has acquired Axon Ivy Software of Switzerland
- Maker of digital process automation platform
- Also has offices in Austria, Germany, Singapore and the U.S.A.
Xerox announced it has acquired Powerland of Canada
- Managed IT services company
CSP Inc. Reports Improved Fiscal First Quarter Financial Results
- First Quarter Operating Highlights and Recent Achievements
- Total revenue increased 9% year over year and 24% compared to Q4 fiscal 2021 driven by higher services revenue
- Services revenue grew 22% compared to the year-ago first quarter
- Continued focus on higher margin products and services lead to overall gross margin of 29.2%
Managed IT Consulting Firm Techmedics Opens New Location in Dallas
- Announced they have opened a new office in Dallas at 3400 Oak Grove Ave. Ste. 362 Dallas, Texas 75204
- Texas is becoming a new boomtown for many in the tech-related sector
- Techmedics was founded in 1999 in Los Angeles by James and Helen Moon
Apogee to Host Webinar on Feb. 24, 2022: How Three Colleges Innovate and
- Will present a webinar on Feb. 24, 2022, focusing on how colleges and universities can effectively innovate and address budget challenges with managed IT services
- Led by Apogee Executive Vice President Matt Loecke, a panel of campus leaders from Centenary College, Eureka College, and Ithaca College will discuss how they partnered with Apogee
- Established in Austin in 1999, Apogee is a provider of managed technology service for colleges and universities
Kodak Alaris rolls out new scanners to help organizations meet new upcoming FADGI requirements
- introducing a new line of Kodak i5250 and Kodak i5850 Scanners
- To meet upcoming image quality standards required with the Federal Agencies Digital Guidelines Initiative (FADGI)
- All text-based records submitted to the National Archives and Records Administration (NARA) for permanent archival must be FADGI 3-star compliant by January 1, 2023
- Kodak i5250 and Kodak i5850 Scanners, users can toggle between FADGI and non-FADGI compliant modes
BCM One's Mike Nowak Captures Coveted 2022 CRN Channel Chief Recognition
- Announce that CRN, a brand of The Channel Company, has named Mike Nowak, Senior Vice President of Sales, to its 2022 Channel Chiefs list
- Panel of CRN editors selected the honorees for their channel dedication, industry stature and accomplishments as channel advocates
- CRN's 2022 Channel Chiefs list will be featured in the February 2022 issue of CRN Magazine and online at CRN.com/ChannelChiefs.
All Covered Achieves CRN Triple Crown Status
- Announced that CRN, a brand of The Channel Company, has named All Covered, its IT Services Division, as a 2021 Triple Crown Award winner
- Award celebrates standout solution providers for the impressive accomplishment of being featured on three of CRN’s prestigious lists
- Fast Growth 150
- Tech Elite 250
- Solution Provider 500
Stratix Systems
IT Systems Engineer
King of Prussia, PA
Employer est.:$50K - $75K
IT Systems Engineer
2021 brought dramatic growth to Rochester-based business-intelligence consulting firm
- Founded in 2015, Cause + Effect Strategy is a business intelligence and analytics firm that helps clients achieve data-driven transformations and make more informed business decisions
- roared back into its customary growth pattern in 2021, driving revenue up 88% over 2020, and nearly doubling its staff, from 8 to 15
What is Business Intelligence Software? Top BI Tools of 2022 - Analytics Insight
- Business intelligence (BI) software is a collection of business analytics tools used by businesses to retrieve, analyse, and turn data into meaningful business insights, typically in the form of easy-to-read visualisations such as charts, graphs, and dashboards. Data visualisation, data warehouses, dynamic dashboards, and reporting capabilities are examples of BI tool
Onit's InvoiceAI Wins the Business Intelligence Group's Award for Innovative Technology Products
- announced today that its InvoiceAI has won a 2022 BIG Innovation Award
- annual business awards program acknowledges organizations, products and people worldwide that bring new ideas to life in innovative ways
- InvoiceAI uses artificial intelligence to help increase savings and reduce the time corporate legal departments spend on invoice review.
- Report published by Technavio
- Cybersecurity solutions/services market to grow $189.7 billion through 2025
- CAGR (cumulative annual growth rate) of 14.97%
John Sheehan and Bob Madaio of Sharp Once Again Capture Coveted 2022 CRN Channel Chief Recognition
- The Channel Company, has named John Sheehan, Senior Vice President of B2B Channel Sales and Bob Madaio, Vice President of Marketing, to its 2022 Channel Chiefs list
- CRN's annual Channel Chiefs project identifies top IT channel vendor executives who continually demonstrate expertise, influence and innovation in channel leadership
- CRN's 2022 Channel Chiefs list will be featured in the February 2022 issue of CRN Magazine and online at CRN.com/ChannelChiefs
Cybersecurity Notes
- The feds announced that cyber insurance sales increase from 26% in 2016 to 47% in 2020, with healthcare vertical having largest spend.
- Beth Israel Deaconess Medical Center of Boston, Massachusetts notified an unknown number of patients that their PHI was exposed after a cyber attack.
- Attorney General Peter Neronha of Rhode Island sent UnitedHealthcare Insurance, headquartered in Minnesota, with a number of subpoenas regarding a breach that exposed the PHI of 22,000 patients that are employees of the state of Rhode Island.
- Julie DeVuono and Marissa Urraro, formerly of Wild Child Pediatric Healthcare of Amityville, NY, were arrested and charged with allegedly using stolen PHI to create and sell fake COVID-19 vaccination cards for $1.5 million.
- The federal government reported that it is aware of at least 2 million patients having their PHI exposed during month of January, 2022 due to HIPAA breaches across the U.S.
- Mecklenburg County, North Carolina is being investigated for allegedly exposing PHI of an unknown number of patients due to an email error.
- Kurt Lee Koenen of Clara City, MN has been reprimanded to illegally accessing the PHI of an unknown number of patients while working as a respiratory therapist.
- County of Kings in California notified 16,590 patients that their PHI was exposed after a “web server misconfiguration”
- Kevin Lee of Chula Vista, CA pleaded guilty to stealing identities of Department of Defense employees to gain $244,500.00.
- The Gregory P. Vannucci Dental Clinic in Ottumwa, Iowa, notified an unknown number of patients that their PHI was exposed after a “network security incident”
- NHS Management, headquartered in Tuscaloosa, Alabama, which manages 50 long term care facilities in 4 states, notified an unknown number of patients that their PHI was exposed after ransomware attack.
- Avenue 360 Health and Wellness of Houston, TX notified 12,186 patients that their PHI was exposed after email phishing attack.
- CareSouth of South Carolina was hit with a lawsuit regarding a cyber security incident that exposed the PHI of 76,035 patients.
- Dr. Malik Muhammad, a clinical psychologist in Durham, North Carolina, was sentenced to 52 months in prison for stealing PHI of an unknown number of patients to create fraudulent claims totaling $544,067.99
- Midland University of Iowa notified 13,716 students that their info was exposed after ransomware attack.
- Wormhole Inc., a blockchain bridge, reports that $320 million worth of cryptocurrency was stolen after cyber attack.
- Intel Corp. admitted it has issued 226 patches to fix security vulnerabilities in its computer chips in 2021
- News Corp.(which owns Wall Street Journal, Fox News, etc.) announced it was hit by ransomware attack, which appears to be result of Chinese hackers.
- Pellissippi State University of Tennessee notified 206,000 students that their info was exposed after cyber attack.
- Injured Workers Pharmacy of Andover, MA notified 75,771 patients that their PHI was exposed after email phishing attack.
- iRise Spine and Joint Clinics of Florida notified 61,595 patients that their PHI was exposed after email phishing attack.
Happy Valentines Day!
Show your customers some love! Check out DocuWare’s Customer Appreciation program and submit names of the customer(s) you love. Winners receive swag gifts and lots of love on DocuWare social. Raising the business profile of your customers means more potential business for them. Don’t miss out. The deadline is March 1. Check out the video for some of the fun moments from past celebrations.
This Week in the Copier Industry Fifteen Years Ago
This Week in the Copier Industry Fifteen Years Ago
The Third Week of February 2007
I've exhausted by thoughts for the week. Everyone have a great SuperBowl day and a more fanstatic Valentines day tomorrow and above all Enjoy Your Week!
Some excellent copier threads from 15 years ago
Rochester's Xerox, Kodak may be headed for turf war
Art Post (Guest) ·
April. Xerox's new deal with Fuji takes it into the heart of Kodak's traditional business _ consumer photo printing. Kodak has installed some 80,000 photo kiosks where photographers can make prints in retail stores around the world. It also sells home photo printers and offers online photo printing and overnight lab photofinishing. Fuji, which divided up the snapshot market with Kodak in the film days, provides digital prints only through retailers, building on its success with one-hour photo
Topic
Xerox Adds Model 495 To High Volume
Art Post (Guest) ·
statements, and efficiently tackle publishing applications like owners’ manuals, catalogs and on-demand books that are typically reserved for cut-sheet printers. The Xerox 495 offers a unique configuration for “wide-web duplex printing.” It is the only system currently on the market that simultaneously prints both sides of an 18” wide web with a single, compact print engine. This design occupies about half the space of competitive twin-duplex configurations, saving significant space in a print
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Ricoh Corp Relocates New York City Technology Portal
Art Post (Guest) ·
functionality of Ricoh’s cutting-edge office equipment and solutions through three typical customer settings – Workgroup, Production Print and Enterprise. The portal features onsite consultants who are available to walk customers through Ricoh’s vision of enhanced workflow through the deployment of advanced technologies. In addition, Ricoh has introduced two new services to the Technology Portal. Solutions Central, a staged area demonstrating Ricoh’s award-winning Document Solutions and Services (DSS) in a
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IKON Adds 65-Page Per Minute Color System
Art Post (Guest) ·
launched IKON CPP® 650 in a line of 65-page per minute color systems developed with Konica Minolta. Big Capacity, Small Footprint The EFI Fiery®-driven system combines powerful printing and finishing capabilities within a cost-effective, space-saving footprint, making it an ideal solution for the office environment, and builds on the success of the IKON BusinessPro™ 500c, a 50-page per minute color system designed for the office environment. "The IKON BusinessPro 650 continues our commitment to
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Sales Reps and Techs. needed in New Orleans
Jim K ·
looking to grow our business back to pre-Katrina levels. Come down and help us rebuild. i am looking for an experienced Sales Rep and a tech. experienced with Ricoh equipment
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Print Audit Hires New Territory Manager and Channel Manager
Art Post (Guest) ·
diverse organizations realize the value of controlling printing expenditures. For more information about Print Audit, please contact: Print Audit - North America 877.41.AUDIT (28348) http://www.printaudit.com inquiry@printaudit.com
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2090 printing?
dmurrah ·
I have a situation with a 2090 where I need the machine to give me face up out put when printing. The machine will give me face up out put when copying but not when printing. The reason we need this is they are running preprinted forms with a peel off lable at the bottom of the page. Any ideas?
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Re: sr4000 info
Art Post (Guest) ·
you should be able to get detailed info from the sales intro booklet that ricoh provides, I will see if I can upload for you when I get back in town!
Reply
Re: Art Post...contributor to BERTL's ITChat
Art Post (Guest) ·
Hey Jim: Actually, I uploaded the IT Chat document in the BERTL forum this morning. Thank you for your kind words on the article, however I'll have to keep selling copiers to bring home the Bacon! No ITEX for me, I'm off to Myrtle Beach this weekend (my son's College Baseball team), was in Petersburg, Va a few days ago, and then I'm off to Fort Pierce, FL for ten days the first weeks of March (more college baseball). I'm going to try to make ITEX next year, hopefully MLB will draft my guy this
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Re: hp news!
I'm taking the pre-req's for the edgeline now. It's a product that has a niche market. The paper feeds from the tray up a verticle transport across the top of the machine, down the other side to a decurler. The decurler bends the paper so it will fit the drum better. A bonding agent first sprayed onto the paper before the ink is applied. It next goes to a dryer and back out to the decurler to be duplexed or sent to the finisher. It's a variable speed printer. Heavy ink coverage may
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Re: Around the World w/Ricoh #3
Art Post (Guest) ·
Saints Crash at the Ricoh Coventry 2 Southampton 1 The Ricoh Arena 20/02/07 Attendance: 17194 Report Less-than-Subtle Coventry Dash Automatic Promotion Hopes Southampton`s playoff status was thrown into real doubt for the first time since their mid-October after 'new manager syndrome` seemed to affect most performances at the Ricoh arena. Instead of relentlessly and clinically building on Saturday`s victory over Barnsley, Southampton last night capitulated to a 2-1 loss and perhaps more
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Re: Video Demos
Chuck ·
We are a Standard Business Machines dealer and I'm sure I have a demo on CD of their version of the Ricoh model equivalent though not recent one. Would this be helpful?
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Re: 240w background
PrintDoctor (Guest) ·
Thanks Doc & Greg, A new charge was strung @ 50K. I used 2 bags of developer and cleaned the charge assy. I have a new drum on order. I have a feeling the new drum will take care of the light background on the left side when printing from files, However, I have a feeling the heavy background when scanning originals is a seperate issue.
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Re: RICOH MP3500 Printing trash
Jim K ·
Check to see if your customer is printing from Word Perfect. If so make sure the MFP is selected in word Perfect as the default.
Reply
Re: 2090 printing?
Art Post (Guest) ·
Send the print job to the document server and then print from the doc server, this is logical and should work, please let me know. If you need me to check a 2090 I can check when I get back in town!
Topic
Fair Comission Plans
I would like to know what is a fair commission plan for someone who brings in $300K of GP from sales cost. Please give me salary, commish % and what you think the rep should make that year.
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This Week in the Copier Industry Ten Years Ago
This Week in the Copier Industry Ten Years Ago
The Third Week of February 2017
Many times I will post my thoughts in my weekly "This Week in Copiers".
Much has been said in the last two weeks about industry transforming or diversifying away from print. We read the captions about EV Charging, and $35K vacuum cleaners but no one in our industry is thinking past the next five years.
Well, except for me. Our industry is still and will be a break and fix industry which includes offering service, support, parts and consumables. Let's look and prepare for the next 10 to 30 years, let's not be short sighted and let's create our own legacy and not wait for the copier manufacturers. I believe the future evolution of office technology dealers is robotics. They will need immediate on-site service and support, software and firmware upgrade, parts, maintenance and most important will me the management of data.
MY TWO CENTS
Enjoy These Great Threads from Ten years Ago This Week
Konica Minolta to Exhibit Healthcare Solutions and Managed IT Services at HIMSS 2012
Art Post (Guest) ·
nothing more is required other than the human body's touch on the device or its accessory to complete identity verification to operate the MFP. bizhub C754 Series – Ideal for physician practices and healthcare facilities of all sizes, the bizhub C754 was designed to print, copy, scan and fax faster than most other color multifunction printers. It offers standard dual scanning, an innovative INFO-Palette design and achieves among the lowest power consumption rates in its class. Konica Minolta
Topic
Nuance Extends eCopy Sharescan To Automate The Conversion Of Paper Into Electronic Me
Art Post (Guest) ·
software works with MFPs from the world's leading vendors — including Canon, HP, Konica Minolta, Océ, Ricoh, Toshiba and Xerox. "With the increasing migration to EMRs and EHRs, the demand for scanning medical information into digital workflows and for archiving is high and still growing. A critical need going forward is the mining of both structured and unstructured medical data for better health outcomes and cost reduction," said Angele Boyd, IDC GVP/GM, Imaging/Output Document Solutions. A 2011
Topic
Kaneland Community Unit School District Achieves Substantial Cost Savings Using Canon
Art Post (Guest) ·
John Shields. By carefully assessing the District's printing needs, Canon Business Solutions devised a strategy to: Reduce Total Cost of Ownership: By updating the current fleet to Canon imageRUNNERmultifunctional devices, overall print spending was reduced. By condensing the number of devices throughout the District, overall savings were seen in servicing, energy and consumables. Maximize Security: To ensure the privacy of student data, as well as minimize unused printouts left on the output
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A Direct Question
Art Post (Guest) ·
It’s been hard to ignore the growing buzz surrounding the printing industry’s direct sales organizations during last several weeks as news of downsizing and branch closures placed a spotlight on the sustainability of the business model. Highlighted among the recent events were the transfer of Ricoh’s branches and commercial accounts in four Mississippi and Alabama metros to RJ Young and the sale of Canon Business Solutions Canada’s Halifax, Nova Scotia branch to local dealer Xtra Document
Topic
Konica Minolta Reinforces Leadership with Unmatched Vivid and Natural Colour Reproduc
Art Post (Guest) ·
the gap between small-volume office printing and high-end offset printing. Production Printing enables high-quality materials (such as direct mailers or brochures) to be printed in volumes that would otherwise be uneconomical using normal offset printers. -- Smart TECHNOLOGY: Konica Minolta's advanced printing and imaging technologies such as OCR Connector and Pagecope Mobile. SEMINAR HIGHLIGHTS: -- Schenker (Asia Pacific) Pte Ltd, an established and leading transport and logistics service
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Canon U.S.A. Showcases Advanced Imaging Solutions for Healthcare Workflow and Interop
Art Post (Guest) ·
patient intake and management. -- imageCLASS D1180 Digital Copier is ideal for small and medium-sized practices, as well as workgroups seeking powerful performance in an easy-to-use, compact design. Workflow capabilities such as Scan to Network folder and Scan to Email improve document retention and collaboration for medical professionals. -- imageCLASS LBP6650dn Laser Printer is networkable over an Ethernet, so nurses and medical professionals can easily share printing capabilities directly from
Topic
Oce Arizona 318 GL UV Printer Offers True Flatbed Versatility Without Compromise
Art Post (Guest) ·
TRUMBULL, Conn., Feb. 16, 2012 /PRNewswire via COMTEX/ -- Oce, a Canon Group Company and an international leader in digital document management and printing for professionals, today announced the new Oce Arizona® 318 GL printer, a highly-capable introductory UV flatbed model that offers smaller print producers entrance to the world of award-winning, high-quality UV flatbed printing. The Oce Arizona 318 GL printer makes its worldwide debut at the FESPA Digital 2012 exhibition in Barcelona
Topic
Canon Raising Pricing in April 2012 (Reportedly)
GMAN ·
Taken from Gap Intelligence: According to channel reports, Canon U.S.A recently informed dealers that it plans to increase pricing in April 2012. The vendor reportedly plans to increase pricing for hardware and some software items by 5 percent, while parts and supplies will be increased by 2 percent. A price hike from Canon would follow increases from Konica Minolta (US January, Canada in April), Ricoh, HP, and Lexmark through the first six weeks of 2012. Ricoh similarly increased pricing
Topic
Scannx Appoints CCP Solutions to Market Its Book ScanCenter Self-Service Book Scannin
Art Post (Guest) ·
, increased productivity, enhanced management control, and where relevant, regulatory compliance as well as making a tangible contribution towards environmental goals. CCP’s range of solutions include Kyocera Copiers and Kyocera Printers, PaperCut, and ITC and OCS Print and Copy Management Systems for Libraries and Businesses.
Topic
Océ JetStream 1900 Inkjet Printing System Offers Speed, Versatility and Minimal Footp
Art Post (Guest) ·
www.oceproductionprinting.com . Océ and Canon: Stronger together In 2010 Océ joined the Canon Group of companies with headquarters in Tokyo, Japan, to create the global leader in the printing industry. Canon develops, manufactures and markets a growing line-up of copying machines, printers, cameras, optical and other products that meet a diverse range of customer needs. The Canon Group comprises over 198,000 employees worldwide. Global net sales in 2011 totalled USD 45.6 billion. Visit the Canon Inc. website at
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Sydney print company liquidated over $164,000 debt to Fuji Xerox
Art Post (Guest) ·
an iGen3 digital colour press. Liquidator Geoffrey Reidy told ProPrint he believed Goodcrowd Integrated Print Communications owed Fuji Xerox $164,000 and an unknown number of creditors another $40,000, though exact figures were unavailable because he hadn't done forensics on the company's books. Goodcrowd Integrated majority owner Robert Francis was philosophical about Fuji Xerox's move to wind up his business. "They had to do what they had to do." Francis also owned Beaver Press, which
Topic
Minnesota copier business owner charged with evading sales tax
Art Post (Guest) ·
Minnesota copier business owner charged with evading sales tax St. Paul, MN – The Minnesota Department of Revenue announced today (Thursday, Feb. 23) the Hennepin County Attorney’s Office recently charged Rafael Eduardo Machado, 47, of St. Michael, with seven felony sales tax violations. Machado, who operated a Minneapolis copier sales, leasing and repair company called JR Copier Specialists, Inc., has been charged with three counts of failing to file his sales tax return, three counts of
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Canon appoints Kensaku Konishi to head South and Southeast Asia
Art Post (Guest) ·
business areas. This includes Canon's foray into professional video production cameras (Cinema EOS C300 being the first in the series) and its acquisition of Oce leading to strength in the print production business. Konishi said pre-orders for the Canon Cinema EOS C300 have surpassed expectations. “The professional video camera (segment) is still new for us, so we will provide certain limited quantities to Singapore, Indonesia and Thailand, and following industry feedback [increase shipments] in the
Topic
Xerox Helps Healthcare Providers, Payers and States Prioritize Patient Safety
Art Post (Guest) ·
LAS VEGAS, Feb 20, 2012 (BUSINESS WIRE) -- Healthcare organizations and state agencies are increasingly turning to Xerox to help tackle their growing list of IT and federal reform requirements. From preparing for the new ICD-10 medical coding system -- to securely hosting healthcare data in the cloud, Xerox's work with customers places new emphasis on patient safety and healthy outcomes. "Navigating new and ongoing regulatory issues is a critical, demanding task. Xerox can help by offering IT
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Xerox Launches Business Cloud Services to Manage Mobile Devices
Art Post (Guest) ·
includes a mobile management approach that delivers the critical components for device management: security, ease-of-use and administration, and a price point that's more than reasonable," said BoxTone's Snyder. Xerox's cloud services include Boxtone's automated technology for enterprise mobile management and mobile device management for the iPhone, iPad, Android and BlackBerry devices and applications. About Xerox With sales approaching $23 billion, Xerox is the world's leading enterprise for
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Xerox Helps Healthcare Providers, Payers and States Prioritize Patient Safety
Art Post (Guest) ·
LAS VEGAS--Healthcare organizations and state agencies are increasingly turning to Xerox (NYSE: XRX) to help tackle their growing list of IT and federal reform requirements. From preparing for the new ICD-10 medical coding system – to securely hosting healthcare data in the cloud, Xerox’s work with customers places new emphasis on patient safety and healthy outcomes. “Navigating new and ongoing regulatory issues is a critical, demanding task. Xerox can help by offering IT expertise, insights
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Paper-Intensive Businesses Use New Xerox DocuMate 4760 to Easily Scan Piles of Differ
Art Post (Guest) ·
software includes Nuance(R) OmniPage(R) Pro, Visioneer OneTouch with Kofax(R) VRS(TM) technology, and TWAIN, certified ISIS, WIA and Visioneer DriverPLUS drivers. Pricing and Availability The Xerox DocuMate 4760 is priced at $3,995, and is available immediately through online channel partners and major resellers. The Xerox DocuMate 4760 is also available with Kofax VRS Pro for $4,995. About Xerox With sales approaching $23 billion, Xerox /quotes/zigman/246904/quotes/nls/xrx XRX +2.33% is the
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA
GMAN ·
I'll be curious to see if the new Ricoh A4 units and Konica Minolta bizhub 42 / 36 A4 units will derail the Samsung, Sharp, and Lexmark A4 placements that have been prevalent in the marketplace.
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Re: Oce cutting my throat in every deal!!!
GMAN ·
This was taken from Gap Intelligence: According to channel reports, Canon U.S.A recently informed dealers that it plans to increase pricing in April 2012. The vendor reportedly plans to increase pricing for hardware and some software items by 5 percent, while parts and supplies will be increased by 2 percent. A price hike from Canon would follow increases from Konica Minolta (US January, Canada in April), Ricoh, HP, and Lexmark through the first six weeks of 2012. Ricoh similarly increased
Topic
Claim dismissed in copier dispute
Art Post (Guest) ·
. As per the court documents, Prest partially reviewed the documents and did not read the terms and conditions. Prest signed the lease, despite expressing concerns to O’Brien that he was “confirming delivery and installation of the copier when that had not taken place, and that there were missing particulars, such as the copier’s serial number and Hefler’s banking information.” On Aug. 18, 2009, MCAP inserted the lease reference number and commencement date on the lease and executed the document
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Chip Crunk Talks About RJ Young’s Acquisition of Ricoh Direct Branches
Art Post (Guest) ·
dealers acquiring manufacturer’s direct branches. This is exciting news, were you surprised that you were able to make this deal? Crunk: I was kind of surprised that it finally came to fruition; it was something we were working on for about four years now. Did you approach Ricoh or did they approach you? Crunk: I approached [Ricoh’s] Kirk Yoshida before he went back to Japan. We were just about to make it happen and then the IKON acquisition was announced. Everything had stopped and we didn’t
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There has been much talk about the mega dealer RJ Young buying 4 RBS branches.But wha
Art Post (Guest) ·
he is rethinking that opinion. Do I think that that the practice of Manufacturers selling off their branches to large Independent dealers is a trend? Maybe in the more rural areas, we’ll see. I think Ricoh’s significant financial troubles made them the first to be willing to take this step. But other manufacturers continue to struggle with their direct sales force. In the case of Canon, I think they felt that CBS would fill the void left by IKON & Danka, and to a lesser degree Global. And
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Panasonic Unleashes its latest Laser MFP MB1500 series
Art Post (Guest) ·
Panasonic has introduced its latest MB1500 multifunction printer series which is perfectly designed to simplify your everyday office tasks like print, copy, scan and fax from one compact machine with easy to use and energy saving features. This smart offering from Panasonic helps home users and SOHO to save space (cut installation area by 25%), time, paper and energy costs through its innovative features. The Panasonic MB1500 series of multi-functional printers feature an extremely compact body
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Re: New Ricoh 4410SPF "brainshark" review
giving more support after the sale on these small machines are worth. I quote high and it is what it is on tabletops. These require significantly less service/support than the Ricoh table-top machines. The opportunity to make money on these is by selling them to replace printers as part of an MPS engagement & making your money on the aftermarket. Also, if you're replacing an MP2000 machine, and the customer doesn't need 11 x 17, they would be thrilled with this machine, and you could make solid
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Re: New Ricoh 4410SPF "brainshark" review
fisher ·
Just unboxed our first one and set it up. This thing is a winner. Too bad Ricoh didn't have this 3 years ago when they should have. This will really cut into or eliminate my sales of Kyocera tabletops.
Member
TheSalesBuilder
Member
STL Plus
Reply
Re: Oce cutting my throat in every deal!!!
Art Post (Guest) ·
customer and asked why? If it was a price issue I'll ask for the a copy of the lease, sales order and maintenance agreement. Most times I won't get these, but if I ask enough I will (over time). I'll then review all of the t's & c's of all the documents and then make a list of "bad" things, such as an elevator increase on the lease, or service and supplies, an additional up charge for gas, an additional increase for connected more than 2 pc's for print & scan. Additional charge for fixing a
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Research shows decision making swing toward individuals, says Ricoh
Art Post (Guest) ·
Tech4Biz | 17 Feb 2012 : A study from Ricoh has shown that 63% of business leaders predict a shift towards a more decentralised business model and that responsibility for business decision making will move from centralised management boards towards individual employees. While decentralisation has been criticised in the past for inefficiency, duplication and lack of consistent strategic direction, by 2020, it is expected that effective business processes will empower workers to better meet the
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Grace’s spending on copier contracts questioned by law director
Art Post (Guest) ·
the mayor’s office with a copy of all contracts, service agreements and vendor agreements. They are being looked over because we would never want to be in position where a contract was expiring or we missed an opportunity to save the city some money.” Siwierka said the contracts for the copiers — more than 60 pages — are very detailed and she wanted Serazin’s opinion. “I wanted to make sure I knew exactly what the city’s rates are compared to previous rates, where the machines were at in the
Topic
Oce Business Services Named a Top 100 Global Outsourcing Company for the Sixth Straig
Art Post (Guest) ·
Canon: Stronger together In 2010 Oce joined the Canon Group of companies with headquarters in Tokyo, Japan, to create the global leader in the printing industry. Canon develops, manufactures and markets a growing line-up of copying machines, printers, cameras, optical and other products that meet a diverse range of customer needs. The Canon Group comprises over 197,000 people worldwide. Global net sales in 2010 were more than US $45 billion. For more information, visit http://www.canon.com
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Elyria to renegotiate former mayor’s copier contracts
Art Post (Guest) ·
the long term,” Serazin said. Serazin said a meeting with MT Business Technologies Inc., the company that provided the copiers, will take place in the coming days to discuss an interim agreement so a disruption in payments and service does not take place. “Right now, we don’t have a contract, and without inviting a state audit finding, we don’t have the authority to pay them,” he said. “Payments for anything related to the copier contracts are on hold until the agreement is in place.” The
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Xanté Launches Memjet-powered Excelagraphix 4200 Inkjet Printer
Art Post (Guest) ·
Xanté Launches Memjet-powered Excelagraphix 4200 Inkjet Printer Thursday, February 23, 2012 Press release from the issuing company Xanté, a leading provider of professional digital print solutions, brings Europe its first look at the Excelagraphix 4200 inkjet printer powered by Memjet, a global provider of high-speed color printing technologies. Xanté is demonstrating the Excelagraphix 4200 in FESPA booth #K101, Fira de Barcelona Gran Via, Barcelona, Spain, 21-24 February, 2012. Xanté
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Re: New Ricoh 4410SPF "brainshark" review
fisher ·
I've actually played with some of these lexmark machines and they are extremely user friendly compared with Ricoh or Kyocera tabletop machines.
Member
chelseaman
Reply
Re: Oce cutting my throat in every deal!!!
help them and excited to tell them about YOUR solution. People that deal with copier people all the time will separate you out immediately, good or bad. Remember you cannot control your competition and a dealer can do whatever they want....they can even lose money on a deal they are trying to win. What you pointed out is this was an 18% margin and you are paid on profit dollars....that is where it is hard to compete against a revenue plan....because that rep most likely had very little to NO
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Re: Oce cutting my throat in every deal!!!
seasoned Sales Rep that has the authority to resolve our customers issues, whether they are service or billing, or lease problems. THAT MEANS LESS HEADACHES FOR YOUR CUSTOMER!!! Now that is added value! Do you know anyone that goes out to buy the CHEAPEST SUIT, or the CHEAPEST TV, or the CHEAPEST CAR they can find? So why are we letting these bottom feeders define the deal by being the CHEAPEST! You redefine the deal based on value! And if you do loose the deal to the guy selling the CHEAPEST price
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Re: RICOH/IKON sales merge
Art Post (Guest) ·
Kirk will right the ship, no copier stays on top for that long Ricoh dominated the early 2000's, I admit they are reeling from economic and aquisitions, however they'll be back it's just a question of when.
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Re: here's an idea for DMS
Art Post (Guest) ·
customer will scan documents to the a folder or hot folder and we can then remote in, index and upload to the DMS system. We can either bill a minimum, black time or a document charge. I'm thinking of selling 52 hours of block time a year, where we would log in once a week. It could be similar to a Managed Print Program, however we would be Managing the Documents. Thoughts, comments, ideas? Art
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Re: Oce cutting my throat in every deal!!!
tkern ·
Here is some ammo for you guys, tell your customer this: Did you buy your last or any car directly from Ford/GM/Chrysler/Honda/Toyota etc? They didn't buy from the manufacturer becuase the manufacturer doesn't provide local support, a person you can go back to when problems arise, etc. This is the same with copiers/MFP's. The maufacturers don't have the seasoned technicians or sales reps to handle issues. Most times the manufacturer turns over people so quickly that you might only have the same
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Re: Possible Canon Price Increases
GMAN ·
quote: lowest increase compared to the other major vendors which at 10%. That is not 100% true, if Konica Minolta did not increase Parts and Supplies at all and increased Equipment by 5% on average across their entire Product Line.
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Re: Profit Breakdown Question
Attached is a Fact Data sheet for an old Ricoh. I send it to you for illustration purposes only. I chose not to send na FDS on current product because of the competitive presense here but it should illustrate how Ricoh would answer your question, at least for this model and in a perfect world scenario.
Topic
Worldwide Hardcopy Peripherals Market Declined 4.5% in the Fourth Quarter But Maintai
Art Post (Guest) ·
hardcopy peripherals market. This segment increased 7% year over year to more than 1.9 million units shipped in 4Q11. As color continues to penetrate the overall hardcopy market, the multifunction peripheral (MFP) market is weathering the current economy better than its single function counterparts, as products continue to make the transition towards multifunction, posting a 17% year-over-year increase compared to a 1% decline for single function printers. "We expect the overall inkjet, color, and
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Ten UTEP employees to be laid off as result of new mailroom contractor
Art Post (Guest) ·
El Paso Times EL PASO, Texas — The University of Texas at El Paso hired an outside company to handle its printing and mailing operations,which will result in the release of 10 UTEP mailroom and copy center employees. Effective June 1, Ricoh Americas Corporation will operate and manage UTEP's copy center, mailroom and printing services, and UTEP employees with have the opportunity to apply with the contracted company for similar jobs. UTEP will save about $1.7 million over seven years, officials
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Daily Document Management Industry Notes from Around the World! 2/21/2012
Art Post (Guest) ·
OpenText has announced OpenText Capture for Microsoft SharePoint, a software solution that allows organizations to quickly and efficiently capture, digitize and fully index paper documents, forms and faxes and move them into SharePoint, helping to reduce dependence on paper-based processes and introduce business critical electronic content to corporate workflows.... read more here HOUSTON, Feb 20, 2012 (BUSINESS WIRE) -- DW Legal, a leading managed document review, e-discovery solutions and
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Kofax Extends Claims Processing Solution to Include Property, Casualty and ...
Art Post (Guest) ·
Claims Processing Solution, which was launched last year. Improving the efficiency of claims processing is key for property, casualty and life insurance carriers facing an escalating number of disaster related claims, fluctuating economies and increasing regulations. At the same time, customers, auditors and service providers use a variety of channels to submit and examine claims and supporting documentation via paper, fax, EDI and email, and claims information must be extracted and validated in
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Nuance eCopy Healthcare Solution Pack Improves and Lowers the Cost of Care by Automat
Art Post (Guest) ·
. The new solution enables healthcare organizations to improve the quality of care with faster access to patient information, and strengthen patient record security and HIPAA compliance frameworks. “The Healthcare industry is very paper intensive and will remain so for many years to come” Designed to help healthcare professionals cost-effectively transition to electronic medical records, the eCopy Healthcare Solution Pack leverages Nuance’s eCopy ShareScan Suite, the world’s best-selling document
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Re: Ricoh 2352 & 2852?
Thanks for the replys. Please provide both prices based off the specs above. What is US communities.....is that a Ricoh term?
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Re: Ricoh 2352 & 2852?
US Communities is a nation-wide (US) contract that Ricoh bid and won exclusive rights to. Any entity that is government (non-Federal) or non-profit can become a member of this buying group and as a member qualify for discounted pricing on a multitude of products including those sold by Ricoh. In a nutshell, we have a lower cost of goods if someone qualifies for US Communities pricing.
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Re: New Ricoh 4410SPF "brainshark" review
Obviously competition in areas varies and often dictates what we can or can't charge. However, I think the day is rapidly approaching where there won't be enough opportunities at decent commission to make a living there. My level of support is often times predicated on the size (and therefore profit) of the deal. I say deal because if a deal has the potential of a dozen SP 4410's, it may be worth top level support. When I started 30+ years ago, 100% of the copiers sold were sold by people like
Sales Professionals Focus On Their Clients And Not Their Technology Stacks, What About You?
"The truth of the matter is that you always know the right thing to do. The hard part is doing it."
Norman Schwarzkopf
What would happen to conversational competency if salespeople focused more on client centric conversations as opposed to keyboard driven conversations?
Stop and think about this question...
Are we living in an anti-depth world?
Tech stacks, automation, cadences, mouse-clicks and templates are robbing salespeople of true connection.
Too many in sales have dehumanized sales as "scaling" has become the corporate buzzword.
What would happen to conversations and connections if we replace the scaling mentality with a serving mentality?
Our ability to connect with people around the world has exploded. It has never been as easy as it is right now to connect with people. This has caused a huge issue inside the sales world, and it is exposing how difficult it is to truly connect with meaning, substance and sincerity.
Technology has threatened and supplanted face-to-face intimacy. With devices in hand or fingers on a keyboard, we can avoid human exchange and any potential awkwardness, fear or anxiety.
Sherry Turkle, an MIT Science and Society professor and author of the book, "Reclaiming Conversation"... Devices interfere with conversations, empathy, imagination, patience, resilience, inner life and mental health.
Professor Mike Tomasello, A developmental, comparative psychologist, and linguist. He is a professor of psychology from Duke University.
He reminds us,
"Though we share 99 percent of our genetic makeup with the apes, humans are ultra-social. We thrive on connecting with others. And we use our sophisticated social acumen to figure out just what a person meant irrespective of what she said or did. These features of connectedness are built upon a foundation of human interaction."
Think of all the breakdowns in conversational timing and the lack of meaningful interaction that takes place when we hide behind technology stacks, cadences and keyboards.
Real conversations do not take place with a machine or technology stacks that do not care.
Has device and technology dependency in sales stunted one's opportunity to build a human connection?
Why are we feeling less connected than ever during the digital age?
We are more connected, but why are we so alone?
How many of your clients are feeling alone?
How many of you are connecting the human dots instead of using bots?
How many of your clients are feeling lonely and neglected? Would you even know?
“Communication is merely an exchange of information, but connection is an exchange of our humanity.”
Sean Stephenson
TECHNOLOGY DEPENDENCY, SUPERFICIAL RELATIONSHIPS
Technology is wonderful and forever engrained into what we do, however, it is stunting our relational growth.
According to The Oxford Dictionary, superficial is defined as,
“Existing or occurring at or on the surface; not thorough, deep, or complete; lacking depth of character or understanding.”
Let's pause on the last word, understanding is the key in talking about what a superficial relationship is lacking.
You can't build upon and therefore, you will struggle to build meaningful relationships with your clients unless you talk about real issues and share real problems.
How many of you right now are being real, relevant or even relatable within your client relationships? Would you even know?
We as humans crave and value relationships. Do you believe your clients feel the same way?
Relationships are a part of human nature. It's wired in our DNA.
True connection requires curiosity, compassion and conversation... something that technology will struggle to mirror.
Are you investing in building meaningful relationships?
How much do you know about your clients?
Do you know what their career aspirations are?
Do you know or have a sense of what's important to them?
What are their values?
What pisses them off?
Technology stacks, cadences, templates and automation... They do not have heartbeats. In fact, they act as a vacuum and suck the life out of your clients.
Are you digging below the relational surface or are you allowing technology to replace your voice?
VULNERABILITY BUILDS CONNECTION, NOT TECHNOLOGY
Humans, we crave connection in our personal lives but why does this become so difficult in our professional lives?
"Connection and vulnerability are our constant reminders that we are all here for a reason. Our time here is short but our impacts are great."
Melissa Joyce
In the sales world where trust is at an all-time low, where many believe those in sales are full of B.S., it's those who are willing to love, cherish, care and show compassion for their clients that will reap the relationship benefits.
Vulnerability builds trust in a relationship. And isn't this what you want with your clients?
Heartfelt sales professionals respect their vulnerability, embrace it and act from it. They do not hide behind technology. They understand the 'why' behind technology but will never allow technology to replace deep meaningful conversations.
We must be willing to accept the gift of vulnerability.
How well are you connected to your authentic self?
It's hard to become vulnerable with your client relationships if you fail to become vulnerable with yourself!
"We must be willing to completely reveal layers of ourselves in order to reach an authentic, tangible connection with another soul. Vulnerability is in actuality connection in its invisible form."
Melissa Joyce
SALES PROFESSIONALS HUMANIZE CLIENT RELATIONSHIPS
You must find a way to connect with your clients and show them why you’re unique.
It becomes so easy to hide behind technology stacks, automation and inhumane cadences just like all the other empty suits, however; integrating compassion, caring and real conversations becomes jet fuel for strengthening client relationships.
If you hunger to achieve true sales excellence, it can't just be about you. It must be bigger than you.
You must be driven by a personal mission to make your clients business world better. This cannot be done through tech stacking them to death.
- You must care intensely about your clients.
- You must have compassion for your clients.
- You must drive meaningful conversation with your clients.
You owe your clients a world full of rich conversations. To give them that gift, you need to look into their eyes and value their contribution to the conversation.
The time is now to reclaim conversations with your clients. Celebrate the very core of what it means to be human with your clients.
Stephen Covey nails it,
"The main thing is to keep the main thing the main thing."
Sales professionals keep the main thing the main thing... their clients!
I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.
Selling From the Heart is making a difference! I poured my heart into every page of this book and I believe you're going to love it. You can find it on Amazon in paperback, kindle and in audio.
In a world full of empty suits, I'm passionate about helping sales reps become sales professionals. I help sales teams understand the true value they bring to the market.
With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social and Selling from the Heart.
You can follow me on LinkedIn, Twitter, Facebookand on my podcast by clicking on Selling from the Heart.
This Week in the Copier Industry 5 Years Ago
This Week in the Copier Industry 5 Years Ago
The Third Week of February 2017
Wanted to give some upgrades on where we're at with some of our new video and blog series. Starting today and then running every Saturday for the next 7 weeks is our "The Ins and Outs of Leasing" which will premier on "Better Call Art" and YouTube (then moved to this site). Please like and subscribe to be alerted to new content as it drops.
50 Copiers in 50 Days is on hold just because I haven't had the time to finish. I'll be pushing this off until the 2nd quarter of this year. Please PM or email me if you would like o be involved.
Enjoy These Incredible Copier Threads from 5 years Ago This Week!
Konica Minolta Production Printing Users Group Announces First Global Conference
Art Post ·
LANGENHAGEN, Germany — February 17, 2017 — PROKOM, the independent community of Konica Minolta production printing users, has today announced its first global conference that will give members from all over the globe a ‘hands-on’ opportunity to network, learn and grow their business in a multi-channel world. The Power of PROKOM conference in Vienna, Austria, from May 10-12, 2017, is being sponsored by Konica Minolta and will be “packed with industry-leading keynote speakers.” PROKOM, Konica
Comment
Re: Who Would be a Viable Buyer for Toshiba Tec
I will keep my ears peeled to the rumor mill to see if Kyocera is kicking dirt about this. Looks like Kyocera is getting votes but I just don't see it. Just my thought.
Comment
Re: Who Would be a Viable Buyer for Toshiba Tec
Same answer, none of the above. Toshiba Tec (TTEC) is an independent corporation from Toshiba Corp. TTEC has already disclosed its financial results on February 7, 2017 with shows significant improvement and increased operating profit compared to last year. With approximately $494,000,000 in net cash, TTEC Group is in good financial positioning. See similar sentiment from Industry Analyst and open letter from Toshiba America (TABS) president. http://industryanalysts.com/to...2E%3d_cebid=101
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New user-friendly Ricoh printers deliver high quality output in eco-friendly small footprint
Art Post ·
application helps today's mobile workforce connect to the devices for quick and easy printing directly from their smart device, and the standard web browser allows access to critical information directly from the web. The RICOH SP C840DN and RICOH SP C842DN – which print at 45 ppm and 60 ppm, respectively – leverage Ricoh's Workstyle Innovation Technology to help users easily, quickly and reliably print needed documents. Customizable menus, document presets and mobile device connectivity help
Reply
Re: Ricoh and Canon Pull Printing Success?
GIntel ·
Thank for the feedback guys. Hearing similar info outside of this forum: Canon AA Print has been great for those selling it, haseven helped one secure business...and that Ricoh solution works, butmay not be seeing same level of success...
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New EFI Fiery Digital Front End Powers High-performance Ricoh Production Printers
Art Post ·
, finishing, scanning and late-stage editing; A connection to Fiery Navigator™, a cloud-based digital print management platform for Fiery Driven digital production presses; Powerful integration to EFI Productivity Suites to establish certified, end-to-end workflows. “ The RICOH Pro 8200 series empowers printers to produce a wide variety of applications very quickly and efficiently ,” said John Fulena, Vice President, Production Printing Business Group, Ricoh USA, Inc. “ The new EFI Fiery EB-34 DFE helps
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New user-friendly Ricoh printers deliver high quality output in eco-friendly small footprint
Art Post ·
Connector application helps today's mobile workforce connect to the devices for quick and easy printing directly from their smart device, and the standard web browser allows access to critical information directly from the web. The RICOH SP C840DN and RICOH SP C842DN – which print at 45 ppm and 60 ppm, respectively – leverage Ricoh's Workstyle Innovation Technology to help users easily, quickly and reliably print needed documents. Customizable menus, document presets and mobile device
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Dealer Warranty Program Insights & Feedback
GIntel ·
Hi All – Looking for any insights and feedback you guys have on warranty programs (esp. Canon, KM, Ricoh, Xerox). Specifically what's the typical program offerings/higher tier benefits , details and experience with claims/reimbursements , and especially benefits ofparts warranty (for example, hearing Canon is not great in parts, doesn’t cover some/all once installed). Putting together a summary on this and happy to share when complete (pls PM). Appreciate any and all details/experience. Thank
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Loffler Companies named to Elite 150 of CRN’s 2017 Managed Service Provider 500 (MSP500) list
Art Post ·
in Minnesota and Western Wisconsin. Recognized as the number one Minnesota Canon copier dealer , the top Konica Minolta dealer covering Minnesota and Western Wisconsin, as well as an HP Elite Partner dealer, Loffler’s 485 employees work hard every day to exceed the expectations of clients, partners and the community. In addition, Loffler is one of the top 10 Canon and Konica Minolta dealers in the country, a Konica Minolta bizhub PRO specialist and Konica Minolta Pro-Tech Certified (top 2% in
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New Ricoh MFP series offers advanced applications and features at an affordable price point
Art Post ·
. New black-and-white models leverage the power of Ricoh's Workstyle Innovation Technology, offering advanced capabilities to help enhance customer productivity MALVERN, Pa. , Feb. 16, 2017 /PRNewswire/ -- Ricoh USA, Inc. today announced a new black-and-white multifunction printer (MFP) series that combines flexible information sharing capabilities with raw processing power and print speed. Aimed to affordably drive productivity and efficiency in today's new world of work, the RICOH MP 2555
Canon Australia announces clean sweep of BLI’s across the Wide Format Printer Category
Art Post ·
Canon Australia is proud to announce the latest string of BLI wins in the world of wide format. 1. 2017 Wide Format Line Of The Year Award 2. Canon imagePROGRAF PRO-2000/PRO-4000 Series - Outstanding Professional Photo and Fine Art Wide-Format Printer Series, Winter 2017 3. Canon imagePROGRAF PRO-4000S/PRO-6000S Series - Outstanding Poster and Canon imagePROGRAF PRO-6000S Series Indoor Signage Wide-Format Printer Series, Winter 2017 BLI’s coveted Line of the Year designation is awarded once a
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My Two Cents on Toshiba and Toshiba Tec
Art Post ·
headquartered in Tokyo, Japan. Stop the fracking madness! "Copier Group up 17% on news". Maybe we need to call this "fake news"! The headline is eluding to the fact that the Copier Group is up 17%. IT IS NOT, it's the entire Toshiba Tec. I just checked the stock TSHTY and yes the stock for Toshiba Tec has performed well in recent weeks. Toshiba Tec was up 17% which encompasses all of the products that they manufacturer and support. NOT just copiers! What Will the Future Hold for Toshiba Corp
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Re: Selling Price Alone, Whats the Problem with Reps, Sales Managers and Dealers
Czech ·
I thought about commenting on that discussion, but decided not to... Here is my $0.02. Pricing is important. We are selling a commodity. It's a copier... People don't care about it unless it breaks... Most of our customers are small to medium businesses. They want something that prints, copies, scans and faxes in colour. They don't give two ****s about workflows. If they want a workflow, they are not going to contact a copier company for that! Software, workflows and PDF editing software are
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New RICOH Healthcare Administrative Solutions smooth, streamline revenue cycle for health systems of all sizes
Art Post ·
, enhance sustainability and boost business growth. These include document management systems, IT services, production print solutions, visual communications systems, digital cameras, and industrial systems. Headquartered in Tokyo , Ricoh Group operates in approximately 200 countries and regions. In the financial year ending March 2016 , Ricoh Group had worldwide sales of 2,209 billion yen (approx. 19.6 billion USD ). For further information, please visit www.ricoh.com © 2017 Ricoh USA , Inc
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Canon, a Leading Healthcare Solutions Provider, Helps Customers Realize Essential Actions for Healthcare Transformation at HIMSS 2017
Art Post ·
actions needed for transformation while considering information exchange requirements under Meaningful Use. While experiencing the high-quality imaging and productivity enhancing solutions that earned Canon a 2017 Buyers Laboratory LLC (BLI) PaceSetter award for Healthcare in the Hospital Networks category and learning why the brand was recognized by survey respondents as a top shared printer/MFP brand in hospitals 1 , visitors can also attend presentations from Canon collaborators, including Box
Blog Post
3 Ways A Servant Led Mindset Helps Sales Reps Crush Quota
truly want to get to know your clients and prospects then take the sales hat off, roll up your sleeves and engage in healthy conversation. Here lies the issue - How many sales reps have truly meaningful conversations with their clients outside of the selling process? The best sales reps know how to bring conversation out in the open. It is about uncovering the conversation your client or prospect is having with themselves. In doing so this enables open and honest communication to what is really
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Re: Kyocera TASKalpha 5002i vs Ricoh MP 5054SP side by side comparison
JeffR ·
You did a comparison of Kyocera TASKalpha 5002i vs Ricoh MP 5055SP comparison--but this says 5054. 5054 doesn't have emergency print but the 5055 does? Or did the #s get mixed up (5054, 5055) ?
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Re: Kyocera TASKalpha 5002i vs Ricoh MP 5054SP side by side comparison
Art Post ·
JeffR posted: You did a comparison of Kyocera TASKalpha 5002i vs Ricoh MP 5055SP comparison--but this says 5054. 5054 doesn't have emergency print but the 5055 does? Or did the #s get mixed up (5054, 5055) ? This has been corrected. The Ricoh equipment is the MP 5054SP and there is no emergency print available for that device. There is no emergency print available for the 5055SP either.
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Sharp on track for 1st pretax profit in 3 years
Art Post ·
OSAKA -- Sharp said on Friday it will likely post a group net loss of 27.1 billion yen ($239 million) for the year through March, far smaller than the 37.2 billion yen loss it previously forecast. On a pretax basis, the Japanese electronics manufacturer expects to post its first group profit in three years, at 9.9 billion yen. The previous year, Sharp logged a loss of 192.4 billion yen. The company maintained its full-year sales forecast at 2.05 trillion yen, down 17% on the year. read the rest
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Better Buys Handpicks the imageRUNNER ADVANCE 8500 Series as One of the Year's Most Innovative Products
Art Post ·
and general manager, Business Imaging Solutions Group, Canon U.S.A. , Inc. "Canon strives to provide customers with the latest print technology designed to meet their changing needs. With a strong feature set and a solutions platform that provides consistency and coherence across our imageRUNNER ADVANCE line, we are proud to offer our customers with outstanding dependability with options such as the imageRUNNER ADVANCE 8500 Series." Built upon the reliable performance of the Canon's award
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Re: Xerox WorkCentre 5955 vs Ricoh MP 5055SP side by side comparison
Art Post ·
I had to delete and correct the this document. I have to do some corrections on the others also. Old Glory asked. "what is emergency print?" Emergency print is only available with the Ricoh CW2201SP. Explanation below Also, in a situation where color ink unintentionally runs out, the intuitive Emergency Print feature ensures that you still receive your completed printed documents by automatically switching to precise black-and-white.
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Re: Ricoh Tier (ricotier) Color Page Cost?
In the end, I got the deal by a wide margin pitching a single tier vs 3 tier pricing. I can only guess that the Kyocera dealer was over confident in the margins he thought that he could get. I had to give away the hardware on a publicly posted tender with a low, low cpc. Definitely, the customer was the big winner, not me
How Toshiba Lost $6 Billion
Art Post ·
Since its founding in 1873 as Japan’s first maker of telegraph equipment, Toshiba has survived a litany of challenges, from the Great Kanto earthquake of 1923, to having its factories bombed into rubble during World War II, to the drubbing of the Zune music player it co-developed with Microsoft. Now the conglomerate may be undone by four nuclear power plants under construction in the American South. Blown deadlines and budgets at the reactors in Georgia and South Carolina overseen by Toshiba’s
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PrintReleaf Certifies First Reforestation Project in the United States
Art Post ·
PrintReleaf Certifies First Reforestation Project in the United States Partnership with Trees, Water People activates first project in Pine Ridge, South Dakota PrintReleaf’s Certified Global Reforestation Partner, Trees, Water People [TWP], has activated the Pine Ridge Indian Reservation as PrintReleaf’s first US-based reforestation project . Located in South Dakota, the Pine Ridge Indian Reservation (Wazí Aháŋhaŋ Oyáŋke in Lakota) is an Oglala Lakota Native American Reservation
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IBM and Ricoh Transform Corporate Meetings with Industry-First, Watson-Powered Interactive Whiteboards
Art Post ·
IBM and Ricoh have announced a major shakeup in the corporate meeting room with Ricoh's new cognitive-enabled interactive whiteboard which uses IBM's Watson intelligence and voice technologies to actively support people in meetings by responding to commands, taking notes and actions and even translating into other languages. The Intelligent Workplace Solution leverages IBM Watson IoT and Ricoh's easy-to-use interactive whiteboards to change the way teams meet and collaborate through new
Topic
Quotas for Sales Reps
Deanw ·
I’m interested in, How often does your monthly quota increase? When your quota increases, does your base salary also increase?
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Re: Selling Price Alone, Whats the Problem with Reps, Sales Managers and Dealers
I feel that the days of picking which customer type you choose to sell to are gone. It used to be that all I had to do was keep enough in my pipeline and I could hold the line on price and let the others fall. Anymore, I would starve if I only sold to those who appreciate my skills enough to pay a premium. Now I get revenue where I can even when there is no G.P. and I get G.P. where I can. Usually there are few sales inbetween.
Comment
Re: Kyocera TASKalpha 5002i vs Ricoh MP 5054SP side by side comparison
Art Post ·
Corrected version, no emergency print available
Comment
Re: Kyocera TASKalpha 5002i vs Ricoh MP 5055SP side by side comparison.pdf
Art Post ·
There is no emergency print available for this, please disregard. I will post corrected version soon
Reply
Re: Selling Price Alone, Whats the Problem with Reps, Sales Managers and Dealers
Art Post ·
I feel the same way as well. How about everyone else? John, Larry, Jason, Mike, Bill?
Reply
Re: Selling Price Alone, Whats the Problem with Reps, Sales Managers and Dealers
bill w ·
There is constant pressure to hit your numbers to keep management off your back- the quotas keep rising and there is only so much business to spread around. Lots of reps hop around and bring their account base (and their former colleagues' accounts) so now there are multiple reps chasing the same account, and all have experience. Unless you are hitting a new market, product or adding incremental business to your client base, competition is always lurking, and the market is savvy.
Member
ToshibaTeam
Reply
Re: The 4 Major Reasons Sales Managers Fail
NC_ACC ·
In my 25 years in this industry (14 as a manager and leader of people) I have made all of the mistakes referenced in this article. In my opinion the most damaging one to not only yourself and your team, but to your entire organization, is the communicating change the wrong way mistake. As a leader you must at all times be in unison with the goals and vision of the company that provides you your paycheck. Or, move along QUICKLY to an organization that better fits your core business beliefs...
Blog Post
MSP's "FREE ASSESSMENTS" are you Kidding?
Some Managed Service Providers believe that giving things away will lead to sales. Why do some Managed Service Providers give away technology assessments? Who was the consultant that charged these service providers a fee and then told them to give away their services? Or was this decision self-inflected? Are they convincing themselves a “free assessment” as an application process towards acquiring customers makes sense? Simple Answer It does not. It cost Cents and lots of them.Don't be the MSP
Topic
Lexmark wins healthcare market leadership award from Buyers Lab
Art Post ·
and value/price. According to BLI, "Lexmark performed well in the Group Practices analysis thanks to its excellent lineup of A4 and A3 laser MFPs and printers that cover any need a doctor's office, clinic, or small hospital is likely to have." In fact, Lexmark recently won BLI's 2017 Color Printer/MFP Line of the Year award . BLI also recognized Lexmark's "unique document-centric solutions developed expressly for healthcare providers," such as the Lexmark Downtime Reports application, which
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Re: Quotas for Sales Reps
exit148 ·
Same. Annual Quota Increase with no base salary increase. (Sell More Make More)
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Michael Carfaro
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Sparta Systems Enhances Document Management Solution
Art Post ·
management, the 123Compliance suite offers quality management processes as well as regulatory reporting . It is hosted on the secure Salesforce App Cloud, and is 21CFR Part 11 compliant to reduce the amount of time and resources needed to validate the solution. For more information on 123Compliance QMS software, visit www.spartasystems.com/123Compliance .
Lead for Fleet of Copiers in Texas
Lead for Fleet of Copiers in Texas
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Lead for Fleet of Copiers in Florida
Lead for Fleet of Copiers in Florida
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