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IT, MSP & MSSP Industry Notes for March 13th 2022

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March 13th, 2022

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.

Cloud5 Achieves Top Hospitality Honor in the 2021 Mitel Partner Awards

  • Named Hospitality Partner of the Year, Americas, in the Mitel Global Partner Awards
  • Winners were honored for their exceptional understanding of customer needs and ability to provide innovative and customized solutions to modernize their unified communications (UC) experience
  • Cloud5 is a communications technology and services provider to customer-centric brands across the Americas

Merger to create security-focused IT managed services powerhouse

  • Reported on insidermedia.com
  • Antrim-based ANSEC IA will become part of the Outsource Group
  • Plans to employ a workforce of more than 100 people by the end of this year
  • Outsource Group, has offices in Antrim, Belfast, Cookstown, Dublin and Edinburgh
  • ANSEC IA, founded in 2007 located in Northern Ireland's best-known specialist IT security consultancies

MCA Technology Solutions Enters Equity Sharing Partnership with Best-in-Class Managed ...

  • New Charter Technologies announced the equity sharing partnership with MCA Technology Solutions

Williams Data Management Announces Addition of ScanMyFiles.com

Judge Consulting Recognized as a Leading Managed Service Provider in North America ...

  • named to the Managed Service Provider (MSP500) list in the Elite 150 category for 2022 by CRN
  • annual MSP 500 list recognizes the leading solution providers in North America
  • Judge Group is a global services and technology firm with over 30 offices in the United States, Canada, and India.

Ricoh’s partnership with Nintex grows

  • Nintex is provider of RPA (robotic process automation) solutions
  • Announced that has authorized Ricoh as reseller in country of New Zealand

IT By Design Partners With the MSP Growth Coalition, Names Juan Fernandez Brand ...

  • Announced partnership with the MSP Growth Coalition and Co-founder / CEO Juan Fernandez
  • IT By Design (ITBD), a Master Managed Services Provider (MMSP)
  • ITBD, the nation's largest privately-held MSP, created the Build IT brand as the educational arm of its MSP business

Sharp Certifies directprint.io as a Sharp Compatible Software Product

  • Announced that io's SaaS print management solution has received full validation as a Sharp Compatible software product
  • Pre-configured for over 400 Sharp models
  • io enables resellers or IT admins to quickly and efficiently deploy Sharp multifunction printers (MFPs)
  • Offers secure, control and track printing across Chromebooks, Windows and macOS environments

DocSolid Issues Major Release of Airmail2 Digital Mailroom – Workflows and

  • Announced new release of its digital mailroom software, Airmail2 Digital Mailroom
  • new version now includes the Airmail2 Hub, providing structured communications from digital mail recipients back to the mailroom  operators
  • DocSolid creates, sells and supports Paper2Digital® solutions for optimized scanning, printing, and shredding

HP Inc. posts last quarter’s earnings

  • Net revenue up 8.8% to $17 million
  • Spent $1.8 billion buying back its stock
  • Printing division revenue down 4.2% to $4.831 billion
    • Non-GAAP operating profit of $879 million
    • 2% operating margin
    • Supplies revenue down 2%
    • Total hardware units down 28%
      • Commercial revenue up 9%
      • Consumer revenue down 23%

Canon Europe Has Stopped Shipments to Russia

  • Suspended new shipments of products into Russia in response to the country’s attack on Ukraine

Apple orders employees back to office

  • Orders staff to return to the office once a week from 4/11/2022
  • Have to be back at least three days a week by May 23
  • Has delayed its plans multiple times amid employee backlash

Lock in on Cyber Security with ARCOA

  • customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
  • identifying assets that are usually passed over and often have significant value
  • Will generate Environmental Impact Reports at no charge

Toshiba Concerned Chip Crisis May Deepen After Ukraine Invasion

  • Stated supply challenges for electronic components are unlikely to abate for another year
  • Russia’s invasion of Ukraine, a key supplier of chipmaking materials, may also have an impact
  • “The sense of shortages hasn’t changed at all,” Hiroyuki Sato, the head of Toshiba’s devices unit, said in an interview. “We expect the current tight supply will last until March next year” at the earliest
  • Ukraine is a major supplier of purified rare gases such as neon and krypton, both essential to making semiconductors
  • Accounts for almost 70% of the world’s neon gas capacity, according to TrendForce data

Cybersecurity Notes

  • Public universities (aka Higher Ed) should prepare for cyber attacks, according to report published by Security Week magazine
    • Increase in activity driven by war in Ukraine
  • Firmware is being attacked by hackers more than ever, according to warning published by the U.S. Department of Homeland Security
    • This includes firmware in printers and MFPs
  • “Securing the firmware layers is often overlooked”
    • One of the stealthiest methods in which as attacker can compromise devices
    • “conducting attack operations, and inflict irrevocable damage” to the networks that these compromised devices are attached to
  • Symantec Security published warning about a new malware, named “Daxin” being used by Chinese hacking groups:
    • Is a backdoor rootkit
    • Designed to give attackers root privilege level access
  • Michigan Medicine of Ann Arbor, Michigan, notified 2,920 patients that their PHI was exposed after email phishing attack
  • JDC Healthcare Management (aka Jefferson Dental Care) of Dallas, TX notified 501 patients that their PHI was exposed after malware incident
  • Extend Fertility of New York City, NY notified 10,373 patients that their PHI was exposed after ransomware attack
  • Healthcare industry in the U.S. is being targeted by Russian hackers in retaliation for sanctions levied in Russia by U.S. according to warning published by Security Infowatch
  • Spine Diagnostic & Pain Treatment Centers of Louisiana notified 3,351 patients that their PHI was exposed after ransomware attack
  • Mon Health of Morgantown, WV notified an unknown number of patients that their PHI may have been exposed due to email phishing attack
  • Fellowship Community, aka Bible Fellowship Church Homes, Inc. in Whitehall, PA notified 3,500 residents that their PHI was exposed after ransomware attack
  • Charlotte Radiology Centers of North Carolina notified an unknown number of patients that their PHI was exposed after ransomware attack
  • Towne Home Care of Howell Township, NJ notified 5,591 patients that their PHI was exposed after ransomware attack
  • Crossroads Health of Mentor, OH notified 10,324 patients that their PHI was exposed after ransomware attack
  • Catholic Health Services of Lauderdale Lakes, FL notified 14,986 patients that their PHI was exposed after email phishing attack

Attention Salespeople... How Do You Expect To Grow The Client Experience When You Rarely See Your Clients?

“The more you invest in a marriage, the more valuable it becomes.”
Amy Grant

If it looks like a relationship, acts like a relationship, smells like a relationship… it isn’t always a relationship. For all those in sales, management and leadership roles, think about what I just said.

In our personal relationships and in marriage, it would be fair to say a healthy relationship involves levels of honesty, trust, respect, fairness, love and open communication, correct?

Relationships are a necessary part of healthy living, but there is no such thing as a perfect relationship. Relationships take time, effort, patience, respect, giving and caring.

In healthy relationships you:

  • Can express yourselves to one another without fear of consequences
  • Trust each other
  • Are honest with each other
  • Maintain and respect each other
  • Feel secure and comfortable
  • You appreciate each other

Therefore, would you agree that client relationships are a necessary part of a healthy business? Would any of the above apply to your current client relationships?

I'm deeply concerned that what constitutes a client relationship has become lost inside the sales world.

Where is the significant depth and genuine meaning? Does the walk match the talk?

What many in sales think is a relationship, may not be what it really is.

It is my belief that before anyone in sales, management or leadership throws the term, "We have great client relationships", "We love our clients" or "We're client centric" on the business table and out into the community, then they should give some serious thought as to what it really means to them and how they will execute on it.

Again, does the talk match the walk?

This is such a terrific quote courtesy of Mark Gungor, author of "Laugh Your Way to a Better Marriage",

"Marriage problems are relationship problems, they are the result of how two people interact with each other. You may abandon a troubled marriage, but you will still bring the way you interact with others along with you."

How are you interacting with your clients?

PERSONAL RELATIONSHIPS, MARRIAGE AND SALES

I would like for everyone to stop and really give some thought to this...

What would happen if you went 90 days without speaking to, looking at or even hugging your significant other?

It's fair to say most couldn't go more than a day.

Then why on earth do some of you go 90 days (most instances even longer) without communicating and showing how much you care about your clients?

Call me delusional (I've been called worse) but let's get real. Without clients you have no business.

Without a real, loving, caring and meaningful relationship you have no marriage. Are you starting to smell what I am cooking?

It's time to wake up and stop taking advantage of your most precious asset, your clients!

If you want a relationship, crave a relationship and it means something to you then you must be direct and intentional about it.

You would never say to your significant other, "It's been a bit, I'm just touching base to make sure everything is OK."

Why on earth are we calling our clients and saying the following:

  • "I'm calling to see if you need anything"
  • "I know it's been a bit, how are you doing"
  • "My apologies, I know it has been a bit...."

You all can do much better. Now think about this... Are you babysitting (at best) some of your clients until someone else comes along who truly values what it means to be in a business relationship?

Truth is in the eye of the beholder. Where do your client relationships sit?

MEANINGFUL RELATIONSHIPS MATTER

To build these types of relationships, you must understand as humans we crave and value relationships.

To build substantive relationships, you must have attentive conversations with your clients.

This means when you're speaking with them, you're entirely focused on them, and learning about them through intentionality.

Why do I say this... Well, in a world where trust and being seen as trustworthy are at alarmingly low levels, you must just prove it. And how do you prove it, when you rarely visit with and interact with your clients?

Credibility and true meaning provide:

  • Connectivity (knowing we're in this together)
  • Support (knowing we're helping each other)
  • Validation (knowing we feel the same way)

To build meaningful client relationships, you must continually create new memories together. This becomes unattainable with spotty, intermittent and twice a year visits.

The more you give, ultimately the more you receive.

A HEALTHY BUSINESS RELATIONSHIP IS SIMILAR TO A HEALTHY MARRIAGE

Just like marriages, businesses that are built around partnerships tend to have a better chance of success than those that aren’t. When it comes to the world we live in today, I believe that business is personal.

The more personal the better the connection. The more comfortable you make your clients feel about you, the more comfortable they will become in sharing their business secrets with you. This becomes unachievable when you rarely see your clients.

Care and compassion are how we connect

Compassion helps forge strong bonds. Letting your clients know that you will be with them every step of the way, no matter what, can go a long way in the success of any business partnership.

A past study on “happy marriages” conducted and published by Cornell University showed that, despite the numerous variables that exist with every relationship, they found common traits within successful marriages.

  • Effective communicate
  • Work as a team
  • Similar to you (alignment of values)
  • Commitment

I must ask all of you... Isn't this what you desire with your client relationships?

How can you maintain happy, healthy and harmonious relationships with your clients? You invest in them. You care for them. You proactively visit with them. You prove it.

What are you doing right now to ensure your client relationships don't end in a divorce?

Think of the following relationship equation with every one of your clients.

Engage + Excite/Conversation x Caring = Meaningful relationship

No alt text provided for this image

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I believe you're going to love it. You can find it on Amazon in paperback, kindle and in audio.

In a world full of empty suits, I'm passionate about helping sales reps become sales professionals. I help sales teams understand the true value they bring to the market.

With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social and Selling from the Heart.

You can follow me on LinkedIn, Twitter, Facebookand on my podcast by clicking on Selling from the Heart.

This Week in the Copier Industry Five Years Ago

This Week in the Copier Industry Five Years Ago

Second Week of March 2007

It is hard to stay upbeat today and especially after the two years that we've had. I can tell you one thing I remember from the 80's. That one thing is that companies will need to reduce costs yet again. It's not a matter of need or want, they will need to lower costs. Your job is to figure out how to make that happen.
That job can happen in many different ways. Reducing lease costs, maintenance costs, IT costs, or migrating services to the cloud, or even removing print servers for cloud printing. The opportunities are there, they just need to be found.

Enjoy These Threads from 5 Years Ago This Week!

New Ricoh series offers healthcare organizations unparalleled security features for regulatory compliance and savings

Art Post ·
MALVERN, Pa. , March 8, 2017 /PRNewswire/ -- Ricoh USA, Inc. today announced a series of black-and-white devices designed to address the crucial security, space and budgeting needs of acute, ambulatory and extended healthcare facilities. The RICOH MP 501SPFTL / SP 4510SFTE multifunction printers (MFPs) and RICOH SP 4510DNTE / SP 5300DNTL printer series offer organizations powerful devices with security-enhanced firmware to help protect sensitive information. Each is equipped with a
Event

ROI Print Manager for Ricoh

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InfoSend teams with Ricoh to bring hundreds of thousands of outsourced spend in-house

Art Post ·
committed to helping our clients strategically bring in the right technologies to help them deliver on their promises to customers. It's this commitment that makes us confident that the RICOH Pro VC60000 will be a perfect fit." www.ricoh-usa.com/rpp and @RicohProPrint on Twitter and Ricoh USA Production Print on LinkedIn." data-reactid="15" type="text"For details on Ricoh's full line of products, services and solutions for the production print market, please visit www.ricoh-usa.com/rpp and
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Canon Launches 64" Océ Colorado 1640 Built on New UVgel Technology

Art Post ·
Canon’s recently announced UVgel technology. This technology combines a radically new UV curable ink from Canon that instantly gels on contact with the media, an advanced “self-aware” piezoelectric printhead technology, an LED-based UV system that cures without adding any damaging heat to the media, and continuous, on-the-fly, printhead nozzle monitoring and performance compensation. These unique technologies come together to create a 64” roll-to-roll printer that sets new standards for quality
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Canon Introduces Wide Array of MFPs and Printers Designed to Help Meet the Diverse Needs of Businesses

Art Post ·
MELVILLE, N.Y., March 8, 2017 /PRNewswire/ -- Canon U.S.A., Inc., a leader in digital imaging solutions, today announced the availability of several new multifunction and single function printers designed to meet the needs of businesses, large and small. Available in both color and monochrome models, the new imageRUNNER ADVANCE and imageCLASS devices provide customers with the signature dependability and consistent user experience they have come to expect from Canon, helping organizations to
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ROI Print Manager for Ricoh

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Canon Announces New varioPRINT 140 Series to Help Meet Needs of Monochrome Document Production Across Vertical Markets

Art Post ·
. "Monochrome printed documents likely affect all facets of our everyday life, from educational materials to legal briefs to books and user manuals. Understandably, monochrome printed pages are projected to remain the largest by volume in the coming years and there is still a strong desire for devices dedicated to black-and-white printing," said Toyotsugu Kuwamura, executive vice president and general manager, Business Imaging Solutions Group, Canon U.S.A., Inc. "The varioPRINT 140 Series highlights Canon's
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Canon Releases 'Inkjet Workflows – How to Make Your Work Flow ... Efficiently'

Art Post ·
, printer adjustments, job scheduling, and color management across printer platforms and multiple print locations. Available now in the Printing Impressions World online book store here , “Inkjet Workflows – How to Make Your Work Flow … Efficiently” is poised to bridge the gap for those looking to transform their print shops and take their digital production print workflows to unprecedented heights. Source: Canon Solutions America.
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3 Reasons Why Greek Mythology Has Impacted Major Account Copier Reps Ability To Grow Their Business

Larry Levine ·
, Toshiba Australia I am fullycommitted to helping your sales team integrate social selling aspects intoyourcurrent sales processto grow net-new business. I want you to get results. This is why I am passionate about doing this the right way. In 2016, Larry was recognized by ENX Magazine , “The Difference Maker” as someone who is making a difference inside the copier channel. Larry is passionate about helping sales reps succeed in creating their online brand image You can find more blog posts inside the
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Ricoh Announces Several Milestones that Demonstrate Ongoing Momentum in Inkjet Market

Art Post ·
reflected in Ricoh’s dedication to enabling clients to protect their investment by making needed enhancements that help meet the demands of the evolving marketplace. “Hunkeler Innovationdays, one of the premier production print shows in the world, consistently provides an unparalleled opportunity to measure progress,” said John Fulena, Vice President, Ricoh Production Printing Group, Ricoh USA, Inc. “Ricoh is making huge strides, hitting big milestones and satisfying diverse client needs in a way
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Ricoh Canada Customers Recognized at Empower 2017

Art Post ·
Winners Circle 2017 Gold Level for Overall Achievements with Laserfiche in 2016, and the Laserfiche Chairman's Award for Top New Sales Achievement in 2016. https://www.ricoh.ca/en/soluti...e-content-management " data-reactid="11" type="text"For more information on Ricoh's Enterprise Content management solutions, go to https://www.ricoh.ca/en/soluti...e-content-management | About Ricoh | Ricoh is a global technology company that has been transforming the way people work for more than 80 years
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BlackRock lends 46 million shares as shorts target Toshiba

Art Post ·
filed its last report in January. BlackRock wasn’t available to comment. Borrowed shares are mainly used in short selling, betting that a company’s stock will fall. Short interest in Toshiba has surged since last month on speculation the company will be demoted to the second section of the Tokyo Stock Exchange or delisted, either of which would mean index funds would need to sell large amounts of the stock. Short interest stood at 8.6% of Toshiba’s free float on March 3, one of the highest levels
Blog Post

Six Questions with Andrew Jones of Muratec about Muratec Label University

Art Post ·
contractors (i.e. sales people) can become authorized to sell just the label product line. Art: Is there anything else you’d like to tell our Print4Pay Hotel members about Muratec Label University? Andrew: The label and packaging industries are growing like crazy and we want to help dealers move from the front office to the back office. We’re all-in with these products and it’ll be a great event. You don’t want to miss it. Note from Art: I am a fan of these devices! I did some of my own
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Century Direct Installs Second Canon imagePRESS C10000VP

Art Post ·
doing so,” added Kellogg. “Our main requirement was being able to offer high performance on short to medium length runs, mixed-media, and smaller jobs to our customers. We are excited to see how far the second installation will take our level of productivity and performance.” Canon Solutions America’s specialized printing solutions and technology creates vast business opportunities for customers through cost-effective print production and quality assurance. The Canon imagePRESS C10000VP and Century
Blog Post

Five Ways for Copier Reps to Stay Productive on a SNOW DAY!

Art Post ·
Weather for tomorrow here in the North East is SNOW, snow and more snow. In some areas there might be as much as two feet. Alas, spring is only a week away. I'm mentioned to my wife that the craziest part of this weather is that we're on daylight savings time and the temp is still hovering at or below freezing here. Alright, I've been through many of these snow days and it's kind of exciting for the first couple of hours and then reality settles in and you realize that you've lost a selling day
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Canon Can Help Businesses Take Data from Unstructured to Under Control with the Extension of its Relationship with Box, Inc. and New Alliance with mxHero™, Inc.

Art Post ·
, senior vice president, Global Channel Sales and Alliances, Box, Inc. "Email messages and attachments represent a huge amount of unstructured data that is not easily governed or secured. Working with our cloud storage partners, mxHero's solutions augment security, increase productivity and provide dramatic return on investment benefits," said Alex Panagides , chief executive officer, mxHero. "We are excited to begin this partnership with Canon, a company that also puts a great emphasis on
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Auxilio Wins $12.5 Million Print as a Service Contract with Prestigious University Medical Center

Art Post ·
. “Our goal is to drive out costs, saving up to 50% over five years for the university medical center. Our priority is streamlining the fragmented print environment and then introducing workflow solutions to transform document processes to digital workflows and implement a security strategy to protect PHI found on devices, the network and printed documents,” said Sean Hughes, EVP of Operations. “This contract is the latest evidence of the growing demand for our comprehensive, service-oriented
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GIS Acquires Laser Resources

Art Post ·
DES MOINES, Iowa, March 10, 2017 — Xerox Corp.-owned office imaging provider Global Imaging Systems (GIS) Inc. has acquired printer dealer Laser Resources Inc. President, CEO and co-founder Bob Lashier will remain Laser Resources’ president, with more than 30 years of experience. “Our ability to sell the Xerox product line through our partnership with GIS will allow us to reach new heights with our printing solutions, maintenance services and technical support offerings,” Lashier said. “Best
Topic Premium

Lead for Fleet of 13 Copiers Needed in Kansas

Art Post ·
74-- Copier /Printer/Scan Purchase - Matched Keyword(s) copiers Solicitation No. RFQCOPIER Region Kansas Agency Department of Justice Due Date March 14, 2017 Source https://www.fbo.gov/index?s= opportunitymode=formid=85... ..., to the following: LI 001: USP Leavenworth is wanting quotes to purchase 13 copier ...
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Toshiba Tec shares rise more than 6 percent on sale report

Art Post ·
Shares in Toshiba Tec Corp ( 6588.T ) rose more than 6 percent in early Monday trading after a report that Toshiba Corp ( 6502.T ), the parent, is considering selling shares in the company. Toshiba Corp denied a Nikkei business daily report that it was looking to sell shares in Toshiba Tec, a maker of cash register systems, as it seeks to plug an upcoming $6.3 billion writedown for its U.S. nuclear unit. Toshiba has selected an advisory firm to help find a buyer soon for Toshiba Tec, the paper
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Re: Toshiba Tec shares rise more than 6 percent on sale report

Art Post ·
By Christine Chou -- Japanese consumer electronics giant Toshiba on Monday denied reports saying it had been considering selling shares in subsidiary Toshiba Tec, a cash register systems maker. A Nikkei report previously claimed the near-bankrupt electronics firm was seeking to sell part of Toshiba Tec in order to plug an upcoming US$6.3 billion write down for its U.S. nuclear unit. According to the report, Toshiba has selected an advisory firm to help find a buyer soon for the point-of-sale
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NovaCopy purchases Meridian copier company CSS

Art Post ·
CSS Document Solutions, a Savin and Kyrocera dealership servicing Meridian, has been purchased by NovaCopy. With the acquisition, NovaCopy will retain the CSS name, Meridian office and staff. "For the past 20 years, CSS has built a professional and well-respected reputation in in Meridian with its customers and local business community," NovaCopy CEO Darren Metz said in a statement. "We are excited for both companies as we move forward." An industry leading copier, document solutions and 3-D
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Lexmark awarded place on Crown Commercial Service Framework Agreement

Art Post ·
Lexmark has been awarded a position on RM3781 Lot 3 for Managed Print and Content Management Services in the UK Lexmark International, Inc., a global imaging leader, today announced that it has been awarded a place on the highly competitive Crown Commercial Services (CCS) Framework Agreement. The RM3781 framework offers public sector and central government customer solutions for printer/copier, managed print and records information management services. Awarded in partnership with YPO and
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Lead for Maintenance Agreement for 9 Copiers in Virginia

Art Post ·
12-Month Maintenance Agreement for Nine Copiers Matched Keyword(s) copiers Solicitation No. 00HCCA16-2017-08552 Region Virginia Agency Department of Health and Human Services Due Date March 13, 2017 Source https://www.fbo.gov/index?s= opportunitymode=formid=7b... ... synopsis/solicitation for a twelve month maintenance agreement for nine (9) copiers ...
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Lead for Fleet of Color Printers in Alaska

Art Post ·
Furnish HP Color Printers - AWWU Solicitation No. 2017Q2843 Region Alaska Due Date March 13, 2017 Source http://purchasing.muni.org/ ShowBids.aspx?bidtype=Open + 2017Q2843 Furnish HP Color Printers - AWWU Click here to be added to the RFQ vendor list Click here to view the vendor list Click here to submit a question(s) on this RFQ RFQ Do
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Lead for 3D Printer in North Carolina

Art Post ·
3D Printer Bundle - Solicitation No. 55-030817 Region North Carolina Due Date March 20, 2017 Source https://www.ips.state.nc.us/ ips/BidList.aspx?x=3+l/X3b+... Bid Number Description Date Issued Bid Opening Date Bid Opening Time Help 55-030817 3D Printer Bundle 3/8/2017 3/20/2017 02:00 PM ET 55-
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Toshiba Slides After Disappointing With Another Delay

Art Post ·
Toshiba Corp. dived after delaying its earnings again, seeking to push the release of the December quarter results to April 11. Its the second time this year the company has been unable to finalize numbers as it grapples with the 712.5 billion yen ($6.2 billion) writedown of its nuclear power business. If the application to regulators for an extension is rejected, the company has an eight-day period until March 27 to submit earnings to the Tokyo Stock Exchange or face delisting.
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Superwide-format Trade Print Start-up NPW Delivers High Quality and Versatility with Hybrid EFI VUTEk LED Printer

Art Post ·
with the printer’s output and reliability .” The printer’s high-quality white ink capabilities have become important as well, as they helped NPW win work for businesses that offer superwide-format printing, but do not have white ink capabilities in-house. NPW was also called in to re-print a point-of-purchase job from a client that experienced banding and image quality issues when printing on a dedicated flatbed printer. The job turned out well, meeting the end client’s high expectations, once
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Xerox Named as One of World’s Most Ethical Companies for 11th Consecutive Year

Art Post ·
commentary, industry perspectives and views visit http://twitter.com/xerox , http://www.linkedin.com/company/xerox , http://connect.blogs.xerox.com , http://www.facebook.com/XeroxCorp , http://www.youtube.com/XeroxCorp . Xerox ® and Xerox and Design ® are trademarks of Xerox in the United States and/or other countries. Contacts Xerox Bill McKee, +1-585-423-4476 bill.mckee@xerox.com or Carl Langsenkamp, +1-585-423-5782 carl.langsenkamp@xerox.com
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28 Responses to the Dreaded Sales Objection "It Costs Too Much"

Art Post ·
Price objections are common in sales -- primarily because most prospects have learned pushing back on cost will get them a discount. That makes it difficult to respond to a pricing objection if you don’t want to immediately lower your price. While discounting has its place in the sales process, being too discount-happy will destroy your margins and lower your product’s perceived value. This four-step process will help you overcome price objections: Step One: After the prospect has finished
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Re: Canon Launches 64" Océ Colorado 1640 Built on New UVgel Technology

Art Post ·
Wow, this is cool, wonder what the cost is
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Re: Toshiba Slides After Disappointing With Another Delay

Art Post ·
Something really smells here, wonder if there is another accounting scandal and Toshiba is delaying to fix it
Comment

Re: Five Ways for Copier Reps to Stay Productive on a SNOW DAY!

Tom Koenig ·
!!. If you need assistance, you can email Becky (her email address is in the Marketbridge portal) Good Luck. Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
Member

Kambizhub

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Epson America Names Mark Mathews as Vice President of North America Commercial Marketing

Art Post ·
services. Previously, Mathews was president and CEO of Toshiba America Business Solutions, Inc. , where he led all sales, marketing, service, operations, dealer training programs, and corporate functions in the document imaging and professional services market. "I believe that Epson's technology innovation, coupled with its reputation as a trusted partner, make Epson one of the most reputable brands in the commercial imaging industry today," said Mathews. "I'm thrilled to be a part of an organization
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Ricoh Flex Promo

Art Post ·
First I have heard of this, is it and old program. Is it still in effect?
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Re: Five Ways for Copier Reps to Stay Productive on a SNOW DAY!

Dr. Print ·
You better inform him that his is not supposed to send out mass emails!
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Re: Five Ways for Copier Reps to Stay Productive on a SNOW DAY!

Art Post ·
Those blast (20-40) emails are going to existing accounts that have approved receiving enails from my constant contact account
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Re: Ricoh MP-C4504SP Proposal

Nathanphill ·
Am I off base or is this super cheap?
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Need Help with Color Scanner recommendation

Art Post ·
I have a client that threw me for a loop at the last minute. He broke out an 8x10 glossy photo print and wants to use a wide format scanner. He also needs to scan CADdrawings. I tried one of the smaller colortrac SMART LF's and both systems had white lines when scanning at hi-res. Any ideas Would like to stay with something from Contex
Topic

Paradigm Imaging Group Nominated for the 2017 Wide-Format & Signage Top Product Awards

Art Post ·
Costa Mesa, CA – March 10, 2017 – Paradigm Imaging Group , a leading distributor of large format scanners, printers, multifunction systems, sign and integrated software solutions, proudly announces that it has products nominated for the 2017 Wide-Format Signage Top Product Awards. The Top Products Awards feature the breakthrough products that have caused the most excitement in the industry and have been a valuable asset to wide and grand format businesses over the last year. Nominated Products
Topic

IntelliChief ECM Presenting at Oracle Quest COLLABORATE 17

Art Post ·
, supporting time and cost savings throughout organizations. For IntelliChief ECM information, visit www.intellichief.com . About IntelliChief, LLC IntelliChief enterprise content management (ECM) provides enterprise-class business processes document management and workflow automation solutions for any IT platform. With decades of expertise in the market and seamless integration with leading enterprise resource planning (ERP) and line of business systems, IntelliChief thoroughly automates
Topic

ELO Digital Office USA to Showcase Enterprise Content Management Solutions at AIIM17

Art Post ·
facilitates collaboration Document Management System (DMS) repository for storing business-relevant information in a legally compliant manner Integration with a variety of business applications, such as CAD, CRM, ERP, and e-mail systems, or with Microsoft Office products AIIM17 Editorial Notes: Mark your calendars for ELO USA programs at AIIM17, including: March 14-16: One-on-one product demonstrations at ELO USA Booth #30. To schedule a product demo, e-mail US-sales@elo.com March 15/3:35pm: AIIM
Topic

Gartner Positions Accenture as a Leader in Magic Quadrant Report for Public Cloud Infrastructure Managed Service Providers, Worldwide

Art Post ·
ACN) has been recognized by independent analyst firm Gartner, Inc. as a Leader in public cloud infrastructure managed services. Accenture was placed furthest along the completeness of vision axis, which assesses market understanding, market strategy, sales strategy, offering (product) strategy, vertical/industry strategy, innovation, geographic strategy and business model." data-reactid="6" type="text"Accenture ( ACN ) has been recognized by independent analyst firm Gartner, Inc. as a Leader in

This Week in the Copier Industry Fifteen Years Ago

This Week in the Copier Industry 15 Years Ago

Second Week of March 2007

It is hard to stay upbeat today and especially after the two years that we've had. I can tell you one thing I remember from the 80's. That one thing is that companies will need to reduce costs yet again. It's not a matter of need or want, they will need to lower costs. Your job is to figure out how to make that happen.
That job can happen in many different ways. Reducing lease costs, maintenance costs, IT costs, or migrating services to the cloud, or even removing print servers for cloud printing. The opportunities are there, they just need to be found.

Enjoy These Threads from 15 Years Ago This Week!

Konica Minolta Launches the bizhub 360

Art Post (Guest) ·
Konica Minolta Launches the bizhub 360 Newest Monochrome bizhub MFP Supports Konica’s Commitment to Providing Secure Network Solutions Across All MFP Segments RAMSEY, NJ — March 5, 2007 — Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today introduced the all-new bizhub™ 360 that will provide all-in-one capabilities (printer/copier/scanner/fax) and serve as an ideal replacement for Segment 3 monochrome multifunctional products (MFPs) to small and medium-sized office workgroups
Topic

Kyocera Mita America Introduces Cost-Effective Color Printing For Workgroups of All S

Art Post (Guest) ·
business environment needs reliable and affordable business color to add impact to their most important printed documents,” said Bill Cassidy, associate director, product and solutions marketing for Kyocera Mita America, Inc. “To address this need Kyocera is offering the new FS-C8100DN, an affordable printer that provides exceptional image quality, fast performance and one of the industry’s longest preventative maintenance cycles.” The FS-C8100DN’s utilizes Kyocera’s ECOSYS® Technology, featuring
Topic

RICOH CORPORATION ANNOUNCES

Art Post (Guest) ·
direct sales channel will begin a transition from selling Lanier branded products and services to selling Ricoh branded products and services. · Ricoh’s Gestetner dealer network in the U.S. will merge with the Lanier dealer network and form a new national dealer network selling Lanier branded products. The Gestetner brand will be phased out in the United States. “Establishing this new unified organization enables Ricoh to redefine our company and our business,” said Sam Ichioka, Chairman & CEO
Reply

Re: OKI Printing Solutions to Unveil New Line-up

Art Post (Guest) ·
technology, combining microfine toner and multilevel LED heads and 1200 x 600 dpi resolution to render professional print quality in-house, while remaining conducive to strict business budgets Robust media handling capabilities including 8.5” x 34.5” banner printing, saving businesses time and money by enabling them to print high-quality materials in-house Printing, copying, scanning and analog faxing capabilities, allowing businesses to optimize office space and save cost through the use of a single
Topic

CANON U.S.A. RECEIVES FOUR PLATINUM READERS' CHOICE

Art Post (Guest) ·
the types of incoming documents to be processed and the documents produced for external communication has helped Canon earn this award. In addition, the award recognizes Canon's efforts to help customers share information internally while maintaining maximum efficiency and ensuring an audit trail throughout the document lifecycle. In the 2006 BERTL Readers' Choice survey, Canon monochrome MFPs have earned the Platinum Award for reliability quickly becoming the printing and copying work horses in
Topic

ABBYY USA Announces Toshiba America

Art Post (Guest) ·
. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Latin America, and the Caribbean. Headquartered in Irvine, Calif., TABS has four divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; and TOPAC U.S.A., Inc., dba Toshiba Business Solutions (TBS), a wholly-owned
Topic

Xerox Names New Office Group President

Art Post (Guest) ·
Xerox Corp. said Tuesday Russell Pea**** will take over as president of Xerox Office Group to replace Tim Williams, who retires in April. Williams has held the position since Feb. 2004. Pea**** began working for Xerox (nyse: XRX - news - people ) in London in 1982 as a field sales representative. His latest post with the company was as managing director of Xerox United Kingdom. Xerox Office Group constituted $7.6 billion of Xerox's 2006 revenue. The division engineers, markets and manufactures
Topic

Panasonics Offers Eye Candy Copiers!

Art Post (Guest) ·
SECAUCUS, N.J., March 13 /PRNewswire/ -- Panasonic Digital Document Company (PDDC), a unit of Panasonic Corporation of North America, today announced four colorful new additions to its award-winning line of networked C3 copy/print/scan/fax/email multifunction products. Available in an array of colors including red, blue, yellow, and black, the new C3s are designed to improve worker productivity and morale by enhancing and enlivening today's typically bland office environments. "Many offices
Topic

copier Bid pricing for Canon, Panasonic, Kyo & KM

Art Post (Guest) ·
Found this on the web, it is from Technology Bidding and Purchasing Program. See attached file. Dated January 2007
Reply

Re: RICOH CORPORATION ANNOUNCES

Art Post (Guest) ·
and now they must adopt the name change. I sell down the street, just like alot of you, the last thing I need is another 4 reps in my area telling customers that they are direct with Ricoh and another 4 reps selling the same model number. Don't you think it would be a great time to launch the Great American Copier Corporation, darn... forgot about Xerox, however most of thier boxes are manufactured overseas also.
Topic

Daylight Savings Time

Shaja ·
Has anyone seen anything from Ricoh about how their machines are affected by the early daylight savings time change this year? I'd like to know which models' firmware will automatically adjust for the change or if we need to advise our clients on how to manually make the time adjustment.
Topic

CANON U.S.A. AND ROCHESTER SOFTWARE ASSOCIATES

Art Post (Guest) ·
imageRUNNER devices are a great fit because they meet the needs for scanning and production printing in the print center and the MEAP platform provides a high level of flexibility for the user interface." Canon was the first manufacturer in the industry to launch an MFP software development platform in 2003. The Java-based MEAP development environment provides a platform for the creation of unique applications, simplifying the interaction between users and Canon's devices, while tying tightly
Topic

Ricoh RA2K launch

Art Post (Guest) ·
Ricoh is pleased to announce the release of new model support for printing IPDS in IBM zSeries (S/390) and iSeries (AS/400) environments. RA2K Integration for IPDS is an internal software solution, which resides on the hard drive of select Ricoh print devices and enables users to send AFP/IPDS print jobs directly from their S/390 or AS/400 systems. This solution is designed to allow your customers to print professional laser-quality output, access standard finishing and paper size options
Topic

Your New ID-Theft Worry? Photocopiers

Art Post (Guest) ·
copier makers are now adding security features, but many of the digital machines already found in public venues or business offices are likely still open targets, said Ed McLaughlin, president of Sharp Document Solutions Company of America. "You actually have a better chance at winning 10 straight rolls of roulette than getting those hard drives on copiers rewritten," he said. Sharp plans to issue a warning about photocopier vulnerabilities Wednesday _ just ahead of tax time. The company, one of the
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Re: Laser vs. Inkjet

Art Post (Guest) ·
js give me make, model number and monthly volume of ink jet printer and proposed laser printer and I will get you the numbers, I beleive you you sell savin? if so make sure you give me the ricoh model number and I'll send this to you tonight.
Reply

Re: Laser vs. Inkjet

jswinberlin ·
reduction on a CLP22 or CLP27DN. I also told them we could work a trade for membership dues. I'm pretty sure if I stay close to them I should get the business. It's not any great shakes anyway, because there's no money in the deal, but I want to position myself for when they're ready to replace their analog Canon copier. I attached the information regarding laser vs. inkjet for anyone who can benefit from it. Thanks, if you guys think of anything else, please let me know.
Topic

MP 1600L and MP 2000L Digital Imaging

Art Post (Guest) ·
Ricoh is pleased to announce the introduction of theSystems. The MP 1600L and MP 2000L match all the output speeds, volume ranges, document feeding and paper supply versatility of the MP 1600 and MP 2000, but offer Windows-based printed standard through the inclusion of a PCL6 Lite controller. In addition, these “lite” systems are intended to deliver simple network TWAIN scanning and digital monochrome copying capabilities standard to price sensitive customers. However, Scan-to and fax
Topic

OKI Printing Solutions to Unveil New Line-up

Art Post (Guest) ·
more businesses migrate to the use of single devices for all their print document needs.” According to industry analyst IDC, color MFP shows the largest area of projected growth of all printing technologies, at almost 30% over the next five years. This trend is occurring as companies begin to realize the benefits and affordability of adopting color into their everyday business activities. The new Color MFPs from OKI Printing Solutions provide a competitive advantage with higher-quality output
Topic

MP5500 LAN fax Features

Art Post (Guest) ·
See attached file
Topic

Ricoh Rumor!! New Strategy?

Art Post (Guest) ·
Rumor has it that Ricoh Japan is working on MFP's that will match or equal HP's successful M4345 MFP's, wonder if all of our banter had some input. Hopefully this is not a rumor and they can bring it to the US market and then all of us can start getting paid on captured clicks.
Reply

Re: copier Bid pricing for Canon, Panasonic, Kyo & KM

Art Post (Guest) ·
Konica Minolta
Reply

Re: Fax forwarding, etc. with efi versions of color boxes?

skbens (Guest) ·
You would lose web image monitor, but fiery has a piece of software that comes with it called Command Workstation. It's a phenominal tool. You can control print jobs, reprint jobs, pull job history, color correct, interpose, and a wealth of other things. All the emailing functionality will still be available from what I've been told. Don't be afraid of the fiery, it's a great feature. I sold canon's for 5 years, never sold a color unit without the fiery option, it has tremendous value to
Reply

Re: Fax forwarding, etc. with efi versions of color boxes?

Old Glory ·
We have sold Fiery for years but never before on an MFP. Ricoh's Graphic Color boxes like the 6513 use Fiery and of course come with all the Fiery Utilities you mentioned. We also sell OKI and have some experience with the OKI MFP which has a Fiery RIP but the fax and email functionality is nothing like what we have become accustomed to with Ricoh. Let me ask again...does anyone out there have hands-on experience with the fax and email capabilities with the new Fiery controlled Ricoh MFP's
Reply

Re: Fax forwarding, etc. with efi versions of color boxes?

Art Post (Guest) ·
not here, hopefully we will be installing our firsat one in a graphics environment. My only concern was the scanning and printing and I did not research the fax an other features.
Reply

Re: OKI Printing Solutions to Unveil New Line-up

Art Post (Guest) ·
OKI Printing Solutions ships one millionth color printer TOKYO, March 6, 2007 OKI Printing Solutions*, the world’s second largest manufacturer of business color printers, today shipped its one millionth digital LED color page printer. The one millionth color printer – the award winning C3400 A4 printer – left OKI Printing Solutions’ manufacturing facility in Thailand, which is responsible for 47% of the company’s global manufacturing output. OKI Printing Solutions’ one millionth color printer
Reply

Re: MP5500 LAN fax Features

Boston Mike ·
This is all great but we have no fax units to sell Ricoh does not have any...I have been waiting for 2 months now! -=Mike=-
Reply

Re: Challenges when upgrading from 3.3 to 3.6

bandit41076 ·
upgrade info
Reply

Re: Fair Comission Plans

Old Glory ·
Just to give you an idea of the kind of variation there is, I went to the BTA compensation Survey of 2007. According to their survey, the median compaensation for a salesrep with 6+ years experience was $127,500/yr with a maximum of $422,377 for a rep in the West vs. $54,000/yr. and $104,000 for a rep in the Southeast. There is a significant difference in the cost of living which effects both the employee and the employer and therefore also effects compensation.
Reply

Re: Laser vs. Inkjet

Neal ·
did I miss something or have you had the chance to look at their true costs for this inkjet printer? if they will let you look at the last 12 months invoices for purchases they made for the cartridges you will have real world dollars for a monthly cost for the ink. usually that alone can cost justify even if you have todo a guestimate on the volume that goes on the printer.
Reply

Re: Laser vs. Inkjet

Art Post (Guest) ·
JS: I could not find the 1200c in my database, so I used a 1220c, the cpp seems to be in line with what you stated, however the real cost is provided in the CA sheet I have attached. Showing them this should get you a sale, also I had to used the ricoh 7300, the new info on the c811's are not posted yet. Let me know what you think
Reply

Re: Autocad 2007

Wallin Team ·
image that is telling the printer to not print the trailing edge if it gets to close to the edge (even though the line is no closer to the actual paper edge than the leading edge line which prints). This is true for both printing DWG's out of Autocad and also printing the 30x42 PDF's using Winprint. Long story, but could this possibly be an Autocad issue with 30x42 files? Oh yeah, the trailing edge does show in the thumbnail image in Plotbase but it just will not print. Anyone have any issues with
Reply

Re: copier Bid pricing for Canon, Panasonic, Kyo & KM

Art Post (Guest) ·
Here is Canon's
Reply

Re: copier Bid pricing for Canon, Panasonic, Kyo & KM

Art Post (Guest) ·
Kyocera
Reply

Re: Error msg on MP3500 when printing

IT Dude ·
I'm wondering if there is some old 3rd party print monitoring software on the pc's. I have seen something very similar and that's what it was.
Topic

Océ introduces two new revolutionary Gemini

Art Post (Guest) ·
detects and adjusts for paper size and orientation so pre-printed and pre-punched media are printed correctly Sophisticated media handling — 12 paper trays and printing of oversized and custom media allow long, unattended print runs and flawless production of special jobs Intuitive user interface — Graphical print queues, sophisticated job scheduling and more End-to-end modularity The printers feature the Océ Smart Imager Controller, which brings high performance, multi-tasking capabilities, high

This Week in the Copier Industry Ten Years Ago

This Week in the Copier Industry Ten Years Ago

Second Week of March 2007

Just when you thought we were done with two years of dealing with COVID19, the world could be on the verge of World War III because of Russia. Gas and diesel prices are going through the roof and inflation is the highest it's been since the early 80's in the US.
It is hard to stay upbeat today and especially after the two years that we've had. I can tell you one thing I remember from the 80's. That one thing is that companies will need to reduce costs yet again. It's not a matter of need or want, they will need to lower costs. Your job is to figure out how to make that happen.
That job can happen in many different ways. Reducing lease costs, maintenance costs, IT costs, or migrating services to the cloud, or even removing print servers for cloud printing. The opportunities are there, they just need to be found.

Enjoy These Threads from 10 Years Ago This Week!

Five New Canon imageCLASS and FAXPHONE Models Offer Powerful and Reliable ...

Art Post (Guest) ·
series copiers deliver quick copy and print speeds of up to 35 pages per minute (ppm), simplex and 17 ppm, duplex(1). All three models deliver a first print time of six seconds or less(3). Beyond the basic features of the D1300 series, the Canon D1370 supports PCL 5e/XL 3.0 and PostScript 3 Emulation languages in addition to Canon's host-based UFR II LT language to provide printing versatility. Furthermore, the D1370 adds Secure Print, which asks a user to simply enter a unique PIN code during
Topic

Here's Why Xerox Is Nothing Like Kodak And Polaroid

Art Post (Guest) ·
from selling toner and servicing copiers — a beautiful, high-margin, annuity­like business. Look around your desk, and you’ll still see plenty of paper; the death of printing and copying has been greatly exaggerated. It is very ungreen of us, but we still copy and print. Xerox’s story gets better. About half of its revenue comes from services. Xerox is a giant in the document-outsourcing business, which provides about one sixth of its revenue. Corporate customers, sick of paper cuts and spilled
Topic

Ringdale Releases its FollowMe® Embedded Platform for Sharp OSA Enabled Multi-Functio

Art Post (Guest) ·
annual sales of 3,021,973 million yen for the fiscal year ended March 31, 2011. Sharp Digital Print Systems Sharp offers its customers and partners a comprehensive portfolio in the field of digital print systems. With a portfolio ranging from small, compact multifunction printers which deliver efficiency and productivity for small office/home office environments, to office MFPs offering printer, copier, scanner and fax facilities in a single unit, and on to large production systems, Sharp has many
Topic

Toshiba Crowns Winner of Its Helping the Helpers $100,000 Technology Makeover Contest

Art Post (Guest) ·
print smarter, work safer and conserve resources. For more information on Toshiba solutions and services available in the United States and Latin America, please visit www.business.toshiba.com . Follow Toshiba: Facebook www.facebook.com/ToshibaCopiers Twitter @ToshibaMPS Blog business.toshiba.com/blog Press Room: http://business.toshiba.com/usa/about/press
Topic

Canon U.S.A. Launches New imageWARE Secure Audit Manager Express Enabling Document Se

Art Post (Guest) ·
such as print, scan, fax, copy and send jobs. “Canon constantly strives to improve document security for organizations of all sizes. Information is only as valuable as a company’s ability to protect it” . Since imageWARE Secure Audit Manager Express exports audit data directly to a Windows folder as opposed to using a centralized database to store job information, it fits into IT infrastructures of practically all sizes. The software stores job attribute information from printed or scanned
Topic

Konica Minolta Embedded Tour

Art Post (Guest) ·
Topic

CANON INC. : Oce Boosts Productivity of Its Inkjet Oce ColorStream Twin Series

Art Post (Guest) ·
of sales and marketing. "The press is ideal for high-quality jobs requiring many versions and/or changes between brands, graphics or messages." The new Oce ColorStream 3700 system further extends the reach of the Oce inkjet systems as solution for monochrome and full-color high volume print service provider environments, print centers with datacenter background and offset print providers seeking a flexible and efficient high-volume digital printing solution. The availability of a higher speed
Topic

Contex HD Ultra Wide Format Scanner Receives

Art Post (Guest) ·
Contex scanner due to its large document table and ability to advance load documents." Using a Gigabit Ethernet connection, the Contex scanner "outperformed the competition, achieving between 20-40% more scans per hour, aided by a faster pre-scan procedure." The Contex model also "excelled in its speed to copy" a single A1 landscape page to a Canon iPF8300S wide-format printer in all modes. BLI reported favorably on batch scan in both draft and high-quality copy modes, noting, "During batch copy
Topic

Ricoh Launches “start.ricoh”

Art Post (Guest) ·
early May 2012 Ricoh will launch a cloud-based printing service in Japan, the first "start.ricoh" service. The service will operate with digital multifunctional printers (MFPs) and printers to enable secure printing from smart phones and tablet devices and location-free printing independent of networks. This service will later be released in overseas markets. Ricoh began offering document management services in the United States in 2001, and has since utilized a range of cloud computing
Topic

recommended to board members a new copier lease option

Art Post (Guest) ·
audits were found out of compliance for this,” Parsons said. “It’s pretty straight forward. They won’t share information without permission. Employees will be required to sign it annually and it will be placed in their personnel file.” Parsons also recommended to board members a new copier lease option which would save money each month. “We’re four years into a five-year lease with Perry Corporation,” Parsons said. With a new agreement, she said they could expect savings to the tune of
Topic

Laser-powered 'unprinter' wipes documents in a flash!

Art Post (Guest) ·
pages by vaporising common toners using a laser-based technique that doesn't damage the underlying paper. Toshiba of Japan already sells a special laser printer/copier (video) that uses a blue toner which can be almost completely erased with heat treatment. David Leal-Ayala and his colleagues at Cambridge have taken the idea a step further, though, with a method that can recover the paper from any laser printed or photocopied document. After testing and ruling out toner removal processes that use
Reply

Re: new C4502/5502

·
The attachment should answer both questions...key points and what has been launched.
Topic

City of Elyria saves $94,000 on copier contract

Art Post (Guest) ·
ELYRIA — The city has renegotiated the contracts with its copy machine vendor, MT Business Technologies Inc., and secured a lower rate than the one obtained by former Mayor Bill Grace, who signed the contracts without using the bid process. By using the state purchasing program, Law Director Scott Serazin said the city was able to secure a savings of more than $94,281 over the life of the five-year contract. City Council will hear details of the deal soon, and Serazin said he will recommend
Topic

Ricoh and the Select Series of MFP's?

Art Post (Guest) ·
make more profit selling the Select line or will they give them away like everything else? (feel free to answer) The core of the issue is the comp plan, having a revenue based plan was the only way that Direct can hit their revenue goals. On one end Ricoh wants to be the "Apple" of the industry and sell value, and on the other end they give the equipment away. What's bad about wanting to make a profit? Are we now managing a dying business model based on putting ink on paper? A recent blog I
Topic

eGain Client Canon U.S.A. to Speak at Gartner Customer 360 Summit

Art Post (Guest) ·
Multichannel Customer Experiences for Canon," the session will start with a presentation from Ashu Roy, eGain CEO, about how a multichannel platform with rich sales and service applications helps businesses offer the experiences that customers want. Next, Joseph Warren, Canon U.S.A. SVP and GM, will discuss how Canon delivers memorable experiences across customer touch points using eGain's innovative, knowledge-powered customer interaction suite. eGain is a Platinum sponsor of the event and will also
Topic

Kodak Gallery Continues its Mobile Innovation by Enabling Android App Users to Pin th

Art Post (Guest) ·
creative professionals unleash the power of pictures and printing to enrich their lives. To learn more, visit http://www.kodak.com and follow our blogs and more at http://www.kodak.com/go/followus . More than 75 million people come together to manage and share photos, and create photo products, gifts and more at Kodak Gallery -- join today at http://www.kodakgallery.com 2012 Kodak and Kodak Moments are trademarks of Kodak. For the original version on PRWeb visit: http://www.prweb.com/releases
Topic

Sharp Replaces President After Predicting Record Loss

Art Post (Guest) ·
percent to 24 billion yen for this fiscal year because of weak demand, stronger competition and price declines. The business contributes to 7.8 percent of its sales. Company shares declined 5.1 percent earlier today after an analyst with iSuppli said Samsung Electronics Co. (005930) will provide the screen for Apple Inc.’s new iPad after LG Display Co. (034220) and Sharp didn’t meet the U.S. company’s quality requirements. Sharp and LG Display may start shipping panels for the new iPad in April
Reply

Re: Subject: Ricoh Introduction of the Ricoh Select Series

·
quote: MFPs with “like-new” technology I think Xerox said it better "Newly Re-manufactured" Or Birds Eye "Fresh Frozen" or was it "Frozen Fresh" Can you say Oxymoron? We also re-manufacture our own equipment, but we select equipment that we have been servicing, and ones that have lower miles on it. And we typically re-manufacture Canons which I have found have a very long serviceable life. That's an advantage for the Dealer over Ricoh who will be doing a re-man on whatever comes in (not as
Reply

Re: Ricoh Launches “start.ricoh”

Art Post (Guest) ·
Gesh, where do I start?? The future of documents is well on the way and it seems the way we do things like printing, copying, scanning and faxing will forever change. 1. Document Services: I'd like to say it's about time for the scanning and storage and we can only guess if this is ICE or something else. A few months ago I read that HP was toying with offering print licenses for printers. I never really read much into that. But now with "Document Services" including printing, well I'm trying to
Reply

Re: Thoughts on Convergence 2011??

·
of Ricoh’s commitment to your business success, designed to serve and support our highly valued independent dealers like never before. You’ll learn how Ricoh and dealers are setting the pace in our industry, with exciting new additions to the Ricoh, Savin and Lanier family of products and with more on the expanding approach to establish sustainable business growth through Services. This year, Convergence 2012 kicks off the evening of Sunday, June 10, with a welcome reception at the Wynn. On
Topic

Introduction to Print Audit Premier

Art Post (Guest) ·
Topic

Manage Print Services

Art Post (Guest) ·
, Southeast, Southwest & Western). The vendor interested in this requirement shall be able to provide Managed Print Services which involve managing hardcopy devices such as printers in a unified fashion. https://www.fbo.gov/index?s=op...ab=core&_cview=0
Topic

Canon to cut 400 billion yen in costs:

Art Post (Guest) ·
(Reuters) - Canon Inc aims to cut at least 400 billion yen ($4.84 billion) in costs over four years to soften the likely impact of a strong yen and an economic slowdown in Europe, the Nikkei reported. Canon estimates that the yen's firmness will depress its operating profit by a little more than 100 billion yen from a year earlier, the business daily said. read more here
Topic

February 2012 Sales Quota Poll

Art Post (Guest) ·
Please take the time to vote every month, I'll post a new poll for each month! We'll even do a quarterly!
Topic

Ricoh/Ikon Poll

Art Post (Guest) ·
Geesh, I'm wondering how long it will take us to forget the IKON names once April 1st 2012 comes around, anyway poll see the poll question.
Topic

Canon to cut cost using robots

Art Post (Guest) ·
Japanese electronics company Canon plans to cut at least 400 billion yen (US$4.84 billion) in cost in the next four years by increasing the use of industrial robots in its production line, says report. A Reuters report Wednesday, citing Japanese daily Nikkei, said Canon planned to increase the use of industrial robots to make toners as well as introduce them into the production of interchangeable lenses for single-lens-reflex cameras. The company's cost cutting measure is meant to cut down on
Topic

HP Unveils 10 Digital Printing Systems

Art Post (Guest) ·
productively and economically for increased profitability. The HP Indigo 10000 Digital Press is a 29-inch/75-cm sheet-fed press that prints at speeds of 3,450 sheets per hour in full color, and up to 4,600 sheets per hour in EPM. It combines HP Indigo offset-matching print quality with up to seven-color printing and duplex and substrate flexibility. The HP Indigo 20000 Digital Press is a continuous-feed press designed for flexible packaging, capable of gravure-quality printing on films as thin as 10
Topic

Free RapidScan Print Assessment -- OKI Printing Solutions

Art Post (Guest) ·
Topic

Oce North America Offers GRAPHIC-AL Line of Aluminum Composite Materials

Art Post (Guest) ·
TRUMBULL, Conn., March 14, 2012 /PRNewswire via COMTEX/ -- Oce, a Canon Group company and an international leader in digital document management and printing for professionals, today announced it now offers the GRAPHIC-ALTM collection of aluminum composite materials. This line is ideal for use with the Oce Arizona® Series UV flatbed printers and other wide format digital printing systems to produce indoor and outdoor signage and display applications. These materials will be demonstrated using
Topic

Fujitsu To Resell Kofax VirtualReScan (VRS) Elite Image Enhancement Software In North

Art Post (Guest) ·
years, Kofax has provided award winning solutions that streamline the flow of information throughout an organization by managing the capture, transformation and exchange of business critical information arising in paper, fax and electronic formats in a more accurate, timely and cost effective manner. These solutions provide a rapid return on investment to thousands of customers in financial services, government, business process outsourcing, healthcare, supply chain and other markets. Kofax
Topic

PriPort RP8500 Help

·
We have an RP8500 that is eating our lunch, largely because we are a pretty small market and ended up only selling this one unit so experience is very limited. Any chance I could get the name of a good PriPort Tech for my guy to call for some input and/or advice. This is at a major account of mine and Ricoh quit supporting the product so they won't participate. Any one out there that can help?
Topic

I need PriPort RP 8500 Help

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We have an RP8500 that is eating our lunch, largely because we are a pretty small market and ended up only selling this one unit so experience is very limited. Any chance I could get the name of a good PriPort Tech for my guy to call for some input and/or advice. This is at a major account of mine and Ricoh quit supporting the product so they won't participate. Any one out there that can help?
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Re: Canon shaking up the great white north

Art Post (Guest) ·
I looked at population also and in the US would be equivulant to Ricoh giving up on the state of Delaware
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Re: Canon shaking up the great white north

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you guys must remember the Ricoh office had maybe 4 or 5 people. WBM is significant enough in size that it will only benefit customers of Ricoh products. Ricoh Canada has always received top marks with dealer support. The Ikon merge was not as painful up here.
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Re: Introduction to Print Audit Premier

Art Post (Guest) ·
If you are interested in this program and I tell you it's awesome and a great provider for an on going revenue stream. The Print4Pay Hotel has partnered with Print Audit and we have a special access code for you to use for Print Audit Premier. With your purchase of Print Audit Premier, everyone in your organization will have receive a FREE Premium Membership for the Print4Pay Hotel for anyone in your office!! 20 reps no problem, 100 reps that's easy to do! Contact me for the special user
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Adam D
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Re: Ricoh/Ikon Poll

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With the way things are going I would no be shocked if Ikon convinced Ricoh to change thier name to Ikon. LOL
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Re: Rumor has it.....

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It makes sense that in the next few weeks there will be more changes. There is still two headquater buildings. All the sales division that has yet to change. Overlapping buildings (IKON/RBS) in certain areas. Best of luck to anyone let go.
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Re: Rumor has it.....

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Ricoh laid off roughly thirty (30) employees in their IT Department last week and they were legacy 'Ricoh' folks. Meaning, IKON IT personnel were protected and are still employed. I think I mentioned this before, but a friend of mine stated that Ricoh Inventory Control / Logistics / and Administration are moving to Malvern, PA. They were given 18 months to decide if they will relocate or take packages to leave. My money is on Malvern becoming Ricoh HQ during the FY2012 fiscal year. The focus at
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Re: Rumor has it.....

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I spoke to someone at Ricoh yesterday who told me that they were being laid off on March 31st 2012. This seems to coincide with the April 1st final merge (with the Ikon name being retired). I am sure that they are not the only person getting laid off at the end of the month.
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What is everyone seeing in the market on pricing?

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KM 1200 - cash price and clicks? Xerox Nuvera 144/200/288 - cash price and clicks? Oce - 200/250/320 - cash price and clicks? Thanks!
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MPSA 2012 Leadership Awards Will Be Presented May 25 at Transform 2012 Global Confere

Art Post (Guest) ·
PRESS RELEASE MPSA 2012 Leadership Awards Will Be Presented May 25 at Transform 2012 Global Conference MPSA Joins Conference as Gold Sponsor Columbus, OH – March 14, 2012 –The Managed Print Services Association (MPSA) will present the winners of the 2012 MPSA Leadership Awards at a special ceremony on May 25 at the Transform 2012 Global MPS Conference in Orlando, FL. In addition, the MPSA has joined Transformation 2012 as a Gold Sponsor. The MPSA is sponsoring the special conference lunch

This Week in the Copier Industry Fifteen Years Ago

This Week in the Copier Industry 15 Years Ago

Second Week of March 2007

Just when you thought we were done with two years of dealing with COVID19, the world could be on the verge of World War III because of Russia. Gas and diesel prices are going through the roof and inflation is the highest it's been since the early 80's in the US.
It is hard to stay upbeat today and especially after the two years that we've had. I can tell you one thing I remember from the 80's. That one thing is that companies will need to reduce costs yet again. It's not a matter of need or want, they will need to lower costs. Your job is to figure out how to make that happen.
That job can happen in many different ways. Reducing lease costs, maintenance costs, IT costs, or migrating services to the cloud, or even removing print servers for cloud printing. The opportunities are there, they just need to be found.

Enjoy These Threads from 15 Years Ago This Week!

Konica Minolta Launches the bizhub 360

Art Post (Guest) ·
Konica Minolta Launches the bizhub 360 Newest Monochrome bizhub MFP Supports Konica’s Commitment to Providing Secure Network Solutions Across All MFP Segments RAMSEY, NJ — March 5, 2007 — Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today introduced the all-new bizhub™ 360 that will provide all-in-one capabilities (printer/copier/scanner/fax) and serve as an ideal replacement for Segment 3 monochrome multifunctional products (MFPs) to small and medium-sized office workgroups
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Kyocera Mita America Introduces Cost-Effective Color Printing For Workgroups of All S

Art Post (Guest) ·
business environment needs reliable and affordable business color to add impact to their most important printed documents,” said Bill Cassidy, associate director, product and solutions marketing for Kyocera Mita America, Inc. “To address this need Kyocera is offering the new FS-C8100DN, an affordable printer that provides exceptional image quality, fast performance and one of the industry’s longest preventative maintenance cycles.” The FS-C8100DN’s utilizes Kyocera’s ECOSYS® Technology, featuring
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RICOH CORPORATION ANNOUNCES

Art Post (Guest) ·
direct sales channel will begin a transition from selling Lanier branded products and services to selling Ricoh branded products and services. · Ricoh’s Gestetner dealer network in the U.S. will merge with the Lanier dealer network and form a new national dealer network selling Lanier branded products. The Gestetner brand will be phased out in the United States. “Establishing this new unified organization enables Ricoh to redefine our company and our business,” said Sam Ichioka, Chairman & CEO
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Re: OKI Printing Solutions to Unveil New Line-up

Art Post (Guest) ·
technology, combining microfine toner and multilevel LED heads and 1200 x 600 dpi resolution to render professional print quality in-house, while remaining conducive to strict business budgets Robust media handling capabilities including 8.5” x 34.5” banner printing, saving businesses time and money by enabling them to print high-quality materials in-house Printing, copying, scanning and analog faxing capabilities, allowing businesses to optimize office space and save cost through the use of a single
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CANON U.S.A. RECEIVES FOUR PLATINUM READERS' CHOICE

Art Post (Guest) ·
the types of incoming documents to be processed and the documents produced for external communication has helped Canon earn this award. In addition, the award recognizes Canon's efforts to help customers share information internally while maintaining maximum efficiency and ensuring an audit trail throughout the document lifecycle. In the 2006 BERTL Readers' Choice survey, Canon monochrome MFPs have earned the Platinum Award for reliability quickly becoming the printing and copying work horses in
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ABBYY USA Announces Toshiba America

Art Post (Guest) ·
. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Latin America, and the Caribbean. Headquartered in Irvine, Calif., TABS has four divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; and TOPAC U.S.A., Inc., dba Toshiba Business Solutions (TBS), a wholly-owned
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Xerox Names New Office Group President

Art Post (Guest) ·
Xerox Corp. said Tuesday Russell Pea**** will take over as president of Xerox Office Group to replace Tim Williams, who retires in April. Williams has held the position since Feb. 2004. Pea**** began working for Xerox (nyse: XRX - news - people ) in London in 1982 as a field sales representative. His latest post with the company was as managing director of Xerox United Kingdom. Xerox Office Group constituted $7.6 billion of Xerox's 2006 revenue. The division engineers, markets and manufactures
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Panasonics Offers Eye Candy Copiers!

Art Post (Guest) ·
SECAUCUS, N.J., March 13 /PRNewswire/ -- Panasonic Digital Document Company (PDDC), a unit of Panasonic Corporation of North America, today announced four colorful new additions to its award-winning line of networked C3 copy/print/scan/fax/email multifunction products. Available in an array of colors including red, blue, yellow, and black, the new C3s are designed to improve worker productivity and morale by enhancing and enlivening today's typically bland office environments. "Many offices
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copier Bid pricing for Canon, Panasonic, Kyo & KM

Art Post (Guest) ·
Found this on the web, it is from Technology Bidding and Purchasing Program. See attached file. Dated January 2007
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Re: RICOH CORPORATION ANNOUNCES

Art Post (Guest) ·
and now they must adopt the name change. I sell down the street, just like alot of you, the last thing I need is another 4 reps in my area telling customers that they are direct with Ricoh and another 4 reps selling the same model number. Don't you think it would be a great time to launch the Great American Copier Corporation, darn... forgot about Xerox, however most of thier boxes are manufactured overseas also.
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Daylight Savings Time

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Has anyone seen anything from Ricoh about how their machines are affected by the early daylight savings time change this year? I'd like to know which models' firmware will automatically adjust for the change or if we need to advise our clients on how to manually make the time adjustment.
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CANON U.S.A. AND ROCHESTER SOFTWARE ASSOCIATES

Art Post (Guest) ·
imageRUNNER devices are a great fit because they meet the needs for scanning and production printing in the print center and the MEAP platform provides a high level of flexibility for the user interface." Canon was the first manufacturer in the industry to launch an MFP software development platform in 2003. The Java-based MEAP development environment provides a platform for the creation of unique applications, simplifying the interaction between users and Canon's devices, while tying tightly
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Ricoh RA2K launch

Art Post (Guest) ·
Ricoh is pleased to announce the release of new model support for printing IPDS in IBM zSeries (S/390) and iSeries (AS/400) environments. RA2K Integration for IPDS is an internal software solution, which resides on the hard drive of select Ricoh print devices and enables users to send AFP/IPDS print jobs directly from their S/390 or AS/400 systems. This solution is designed to allow your customers to print professional laser-quality output, access standard finishing and paper size options
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Your New ID-Theft Worry? Photocopiers

Art Post (Guest) ·
copier makers are now adding security features, but many of the digital machines already found in public venues or business offices are likely still open targets, said Ed McLaughlin, president of Sharp Document Solutions Company of America. "You actually have a better chance at winning 10 straight rolls of roulette than getting those hard drives on copiers rewritten," he said. Sharp plans to issue a warning about photocopier vulnerabilities Wednesday _ just ahead of tax time. The company, one of the
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Re: Laser vs. Inkjet

Art Post (Guest) ·
js give me make, model number and monthly volume of ink jet printer and proposed laser printer and I will get you the numbers, I beleive you you sell savin? if so make sure you give me the ricoh model number and I'll send this to you tonight.
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Re: Laser vs. Inkjet

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reduction on a CLP22 or CLP27DN. I also told them we could work a trade for membership dues. I'm pretty sure if I stay close to them I should get the business. It's not any great shakes anyway, because there's no money in the deal, but I want to position myself for when they're ready to replace their analog Canon copier. I attached the information regarding laser vs. inkjet for anyone who can benefit from it. Thanks, if you guys think of anything else, please let me know.
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MP 1600L and MP 2000L Digital Imaging

Art Post (Guest) ·
Ricoh is pleased to announce the introduction of theSystems. The MP 1600L and MP 2000L match all the output speeds, volume ranges, document feeding and paper supply versatility of the MP 1600 and MP 2000, but offer Windows-based printed standard through the inclusion of a PCL6 Lite controller. In addition, these “lite” systems are intended to deliver simple network TWAIN scanning and digital monochrome copying capabilities standard to price sensitive customers. However, Scan-to and fax
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OKI Printing Solutions to Unveil New Line-up

Art Post (Guest) ·
more businesses migrate to the use of single devices for all their print document needs.” According to industry analyst IDC, color MFP shows the largest area of projected growth of all printing technologies, at almost 30% over the next five years. This trend is occurring as companies begin to realize the benefits and affordability of adopting color into their everyday business activities. The new Color MFPs from OKI Printing Solutions provide a competitive advantage with higher-quality output
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MP5500 LAN fax Features

Art Post (Guest) ·
See attached file
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Ricoh Rumor!! New Strategy?

Art Post (Guest) ·
Rumor has it that Ricoh Japan is working on MFP's that will match or equal HP's successful M4345 MFP's, wonder if all of our banter had some input. Hopefully this is not a rumor and they can bring it to the US market and then all of us can start getting paid on captured clicks.
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Re: copier Bid pricing for Canon, Panasonic, Kyo & KM

Art Post (Guest) ·
Konica Minolta
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Re: Fax forwarding, etc. with efi versions of color boxes?

skbens (Guest) ·
You would lose web image monitor, but fiery has a piece of software that comes with it called Command Workstation. It's a phenominal tool. You can control print jobs, reprint jobs, pull job history, color correct, interpose, and a wealth of other things. All the emailing functionality will still be available from what I've been told. Don't be afraid of the fiery, it's a great feature. I sold canon's for 5 years, never sold a color unit without the fiery option, it has tremendous value to
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Re: Fax forwarding, etc. with efi versions of color boxes?

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We have sold Fiery for years but never before on an MFP. Ricoh's Graphic Color boxes like the 6513 use Fiery and of course come with all the Fiery Utilities you mentioned. We also sell OKI and have some experience with the OKI MFP which has a Fiery RIP but the fax and email functionality is nothing like what we have become accustomed to with Ricoh. Let me ask again...does anyone out there have hands-on experience with the fax and email capabilities with the new Fiery controlled Ricoh MFP's
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Re: Fax forwarding, etc. with efi versions of color boxes?

Art Post (Guest) ·
not here, hopefully we will be installing our firsat one in a graphics environment. My only concern was the scanning and printing and I did not research the fax an other features.
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Re: OKI Printing Solutions to Unveil New Line-up

Art Post (Guest) ·
OKI Printing Solutions ships one millionth color printer TOKYO, March 6, 2007 OKI Printing Solutions*, the world’s second largest manufacturer of business color printers, today shipped its one millionth digital LED color page printer. The one millionth color printer – the award winning C3400 A4 printer – left OKI Printing Solutions’ manufacturing facility in Thailand, which is responsible for 47% of the company’s global manufacturing output. OKI Printing Solutions’ one millionth color printer
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Re: MP5500 LAN fax Features

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This is all great but we have no fax units to sell Ricoh does not have any...I have been waiting for 2 months now! -=Mike=-
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Re: Challenges when upgrading from 3.3 to 3.6

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upgrade info
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Re: Fair Comission Plans

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Just to give you an idea of the kind of variation there is, I went to the BTA compensation Survey of 2007. According to their survey, the median compaensation for a salesrep with 6+ years experience was $127,500/yr with a maximum of $422,377 for a rep in the West vs. $54,000/yr. and $104,000 for a rep in the Southeast. There is a significant difference in the cost of living which effects both the employee and the employer and therefore also effects compensation.
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Re: Laser vs. Inkjet

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did I miss something or have you had the chance to look at their true costs for this inkjet printer? if they will let you look at the last 12 months invoices for purchases they made for the cartridges you will have real world dollars for a monthly cost for the ink. usually that alone can cost justify even if you have todo a guestimate on the volume that goes on the printer.
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Re: Laser vs. Inkjet

Art Post (Guest) ·
JS: I could not find the 1200c in my database, so I used a 1220c, the cpp seems to be in line with what you stated, however the real cost is provided in the CA sheet I have attached. Showing them this should get you a sale, also I had to used the ricoh 7300, the new info on the c811's are not posted yet. Let me know what you think
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Re: Autocad 2007

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image that is telling the printer to not print the trailing edge if it gets to close to the edge (even though the line is no closer to the actual paper edge than the leading edge line which prints). This is true for both printing DWG's out of Autocad and also printing the 30x42 PDF's using Winprint. Long story, but could this possibly be an Autocad issue with 30x42 files? Oh yeah, the trailing edge does show in the thumbnail image in Plotbase but it just will not print. Anyone have any issues with
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Re: copier Bid pricing for Canon, Panasonic, Kyo & KM

Art Post (Guest) ·
Here is Canon's
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Re: copier Bid pricing for Canon, Panasonic, Kyo & KM

Art Post (Guest) ·
Kyocera
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Re: Error msg on MP3500 when printing

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I'm wondering if there is some old 3rd party print monitoring software on the pc's. I have seen something very similar and that's what it was.
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Océ introduces two new revolutionary Gemini

Art Post (Guest) ·
detects and adjusts for paper size and orientation so pre-printed and pre-punched media are printed correctly Sophisticated media handling — 12 paper trays and printing of oversized and custom media allow long, unattended print runs and flawless production of special jobs Intuitive user interface — Graphical print queues, sophisticated job scheduling and more End-to-end modularity The printers feature the Océ Smart Imager Controller, which brings high performance, multi-tasking capabilities, high
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