Special thanx to Monte for sending me this link
MFP Copier Blog
IT, MSP & MSSP Industry Notes for April 3rd 2022
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Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.
Converge Technology Solutions Corp. To Acquire Interdynamix Systems
- Converge Technology Solutions Corp. announced it has signed definitive agreements to acquire Interdynamix (IDX)
- Converge a software-enabled IT & Cloud Solutions provider
- Interdynamix (IDX), a next-generation systems integrator
- to acquire Poly (NYSE: POLY), a leading global provider of workplace collaboration solutions
- all-cash transaction for $40 per share, implying a total enterprise value of $3.3 billion, inclusive of Poly’s net debt
- acquisition accelerates HP’s strategy to create a more growth-oriented portfolio
- 75% of office workers are investing to improve their home setups to support new ways of working1
- Currently, there are more than 90 million rooms, of which less than 10% have video capability2
- As a result, the office meeting room solutions segment is expected to triple by 20243
Inspirage listed as a Representative Vendor in 2022 Gartner® Market Guide for Oracle ...
- announced that it has been identified as a Representative Vendor in the 2022 Gartner "Market Guide for Oracle Cloud Infrastructure Professional and Managed Services” report.”1
- Inspirage delivers end-to-end transformational initiatives solving business-critical challenges
Hackers aim their sites at printers in Russia
- The infamous hacking group named “Anonymous” announced it is hacking into unsecured printers/MFPs in Russia
- Goal is to force the devices to print propaganda documents condemning the Russian attack on the country of Ukraine
HP has yet another security issue
Many IT magazines this past week published articles detailing a newly discovered set of security vulnerabilities in many HP printers and MFPs, including wide format
- 3 of the 4 vulnerabilities are rated “Critical” as they can lead to remote code executive (RCE)
- Models include Color LaserJet Pro/Enterprise/Managed/Flow, LaserJet Pro, PageWide Pro/Color/Enterprise/Flow/Managed, PageWide Pro and OfficeJet Pro, Scanjet, DeskJet, DesignJet, and PageWide XL
o 250 different model numbers affected - “Certain HP Print products and Digital Sending products may be vulnerable to potential remote code execution and buffer overflow with the use of Link-Local Multitask Name Resolution or LLMNR”
- HP claims to have patches available
Colocation services companies bank on hybrid IT
- Posted on Techtarget.com
- Colocation services providers, gearing up for growth
- Considering the following developments
- Flexential, a provider of colocation, cloud and connectivity in Charlotte, N.C., last week disclosed plans to add 33 megawatts of data center development projects in 2022
- DataBank, a colocation, connectivity and managed services provider based in Dallas, said it will expand its San Diego data center by 40,000 square feet
Two companies in the country of Ukraine, Ingas Corp. of Mariupol and Cryoin Corp. of Odesa, refine most of the world’s neon gas
- Neon gas is a crucial raw material needed to operate precision lasers that etch silicone slabs into semiconductor computer chips, some of which are used in printers and MFPs
- Russian jets have heavily bombed both cities, and production has ground to a halt
- Flight restrictions out of Russia have also hampered shipping of palladium (another chip component), as Russia controls 40% of the market
Qlik Positioned in Leaders Quadrant of Gartner® Magic Quadrant™ - MarTech Series
- announced it is positioned by Gartner, Inc. in the Leaders quadrant of the 2022 Magic Quadrant for Analytics and Business Intelligence Platforms*
- marks the twelfth straight year of Qlik’s position in the Leaders quadrant
Toshiba shareholders reject plans
In Tokyo, Japan, shareholders overwhelmingly rejected Toshiba’s management’s proposal to split the
company into two public companies
- Instead, activist shareholders are demanding that Toshiba accept bids from private equity investment groups to sell entire company
- Reuters News Service is reporting that Toshiba may sell off its Elevator division to Otis Worldwide for potential selling price of $4 billion
“analysts expect sales of some assets such as Toshiba Tec (printers and MFPs)” - New CEO Taro Shimada stated “would consider various strategic options”
Toshiba Workplace Productivity Bundle Earns Gold
- Keypoint Intelligence recognizes Toshiba America Business Solutions' innovation and commitment to improving business performance
- presenting the Toshiba Workplace Productivity Bundle its Buyers Lab (BLI) Gold rating
- Workplace Productivity Bundle's capacity for digitizing, retrieving and automating documents
- Toshiba Workplace Productivity Bundle apps digitize volumes of paper documents, capture relevant business metadata, and deliver searchable files when scanning on Toshiba's e‑STUDIO™ multifunction printers (MFPs)
Hackers steal over $600 million from video game Axie Infinity's Ronin network
- latest crypto hack has targeted a gaming-focused blockchain network that supports the popular video game Axie Infinity
- Hackers made off with about $625 million worth of Ethereum and USDC
- Reported on cnn.com
StorPool Delivers Enhanced Offerings for Managed Services Providers
- announced enhanced offerings for Managed Services Providers (MSPs) looking to build efficient cloud platform
- enrichments offer MSPs the tools they need to build their own cloud infrastructures in order to run mission-critical workloads
- StorPool Storage is a primary storage platform designed for large-scale cloud infrastructure
TPx's UCx with Webex Recognized as 2022 INTERNET TELEPHONY Product of the Year
- announced its UCx with Webex solution received a 2022 INTERNET TELEPHONY Product of the Year Award by TMC
- 2022 INTERNET TELEPHONY Product of the Year winners will be featured in INTERNET TELEPHONY magazine online and on TMCnet
- TPx is a nationwide managed service provider
- INTERNET TELEPHONY has been the IP Communications Authority since 1998™
ePlus Enhances Its Managed Security Services Portfolio with Addition of Fortinet Solutions
- announced it has expanded its Managed Security Services portfolio to include proactive monitoring and management of an extended suite of Fortinet security and network architecture solutions
- supported solutions include FortiSwitch and FortiAP switching and wireless access points, FortiManager network management software, and FortiAnalyzer security fabric analytics and automation
- ePlus Security is a security technology advisor and integrator
Lock in on Cyber Security with ARCOA
- customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
- identifying assets that are usually passed over and often have significant value
- Will generate Environmental Impact Reports at no charge
- announced its results from the fourth round of the MITRE Engenuity ATT&CK® Enterprise Evaluations
- achieved 100% prevention with comprehensive visibility and actionable alerts
- This round of independent ATT&CK Evaluations for enterprise cybersecurity solutions emulated the WIZARD SPIDER and VOODOO BEAR (Sandworm Team) threat groups
Face to face selling still vital
Research published by Stellar Global
- In-person selling situations are 34 times more successful than those made over email
- Close rates form face-to-face = 57%
- 65% of customers would be more likely to buy a product/solution/service if receiving a demonstration
- Human brain is wired for connection and appreciation
Cybersecurity Notes
- Ransomware report published by SonicWall:
- 6% of ransomware attacks are aimed at U.S.
- 5 million hits last year, up 98%
- Average of 2,170 ransomware attacks per customer
- 20 attempts per second
- Griggsville-Perry Public School District of Illinois notified an unknown number of students that their info may have been exposed online after ransomware attack.
- Suggested selling prices of offering a cyber security audit from ConnectWise:
- $100 for every router, server, switch and firewall
- $25 per user/employee
- New York City Public Schools are notifying 820,000 current and former students that their info was exposed after a vendor, lluminate Education of California, was hit by cyber attack
- Through it Skedula and PupilPath platforms
- The Wolf Creek Nuclear Plant in Kansas notified local citizens that hackers from Russia attempted to disrupt operations.
- Highmark Health, headquartered in Pittsburgh, PA, notified 67,147 patients that their PHI was exposed after cyber attack.
- Chelan Douglas Health District of East Wenatchee, Washington, notified 109,000 patients that their PHI was exposed after ransomware attack.
- New Jersey Brain and Spine of Oradell, New Jersey notified 92,000 patients that their PHI was exposed after ransomware attack.
- Business email compromise attached are the most expensive form of hacking, according to a report from FBI:
- Total of $2.4 billion in damages in 2021
- Up from $1.8 billion in 2020
- 50 million patients in the U.S. had their PHI (protected health information) breached in 2021, according to report from Politico magazine.
- 75% as a result of hacking
- Audrain Community Hospital and Callaway Community Hospital of Mexico, Missouri both notified an unknown number of patients that they suffered from an “IT outage”
- Brandon Livas, Royale Lassai & Ashley Green pleaded guilty to stealing PHI from a medical clinic in Metairie, Louisiana and selling it for profit.
- Wheeling Health Right of West Virginia notified an unknown number of patients that their PHI was exposed after cyber attack.
- 38,418 patients, including Major League Baseball players, were notified by Horizon Actuarial Services of Georgia that their info was exposed after ransomware attack.
- Central Indiana Orthopedics notified 83,705 patients that their PHI was exposed after ransomware attack.
- 1 million patients, including many National Basketball Association players, were notified by JDC Healthcare Management of Texas that their PHI may have been exposed after “malware incident”
- Microsoft Corp. admitted it was a target of Lapsus$ cyberattack, led by a 16 year old boy in England.
Lead for Color Wide Format in Ohio
click image for web link
This Week in the Copier Industry Five Years Ago
This Week in the Copier Industry Five Years Ago
Last Week of March 2017
Sponsored by
A small amount of time spent on a Sunday to ready one for work can be a great weekly exercise that will make your productive every week with your selling career. I've also found that the extra time spent on Sunday can give some extra hours during the week if you get my drift.
Enjoy These Awesome Copier Threads From 5 Year Ago
Konica Minolta Canada Aims to "Change the Face of Digital Printing" at Graphics Canada 2017
Rehms Druck chooses Konica Minolta for investment in B2 inkjet
Canon Solutions America and George Mason University Collaborate on Innovative Managed Print Program
Canon Continues to Be the Best Copier for Law Firms
Toshiba Tec Unveils Mobile Printer Delivering Three-Inch Wide Labels and Receipts
The Office Copier Turns 57!
Big changes at Ricoh USA Today, what's old becomes new, what goes around comes around. It's 1986 again" .
3 Things All Sales Reps Must Get A Grip With When Selling In A Digital Business World
New Xerox Versant Presses Boost Automation, Business Growth Opportunities
Canon Congratulates Authorized Canon Dealer Gobin's, Inc. on 50 Years of Business
KYOCERA's Teaching Assistant awarded Outstanding Education Solution by BLI
Canon Expands Entry Level Large Format Portfolio with New imagePROGRAF iPF670E
Ricoh cutting 77 jobs in West Caldwell as part of nationwide changes
Tigerpaw Software Modernizes Managed Print Services
Toshiba likely to miss quarterly earnings deadline for third time: sources
Ricoh CW2200SP no longer supported by Ricoh
Toshiba shares decline on risk of another earnings delay
Here’s Why Toshiba Shares Are Tanking Yet Again
Les Olson Company Recognized as 2017 Sharp AAA Platinum Service Provider
Re: Canon Continues to Be the Best Copier for Law Firms
Ricoh Changes - Direct operations
Re: KonicaMinolta BixHub 454e
Re: Big changes at Ricoh USA Today, what's old becomes new, what goes around comes around. It's 1986 again" .
Re: Big changes at Ricoh USA Today, what's old becomes new, what goes around comes around. It's 1986 again" .
Re: Ricoh Changes - Direct operations
Ace
Re: The Office Copier turns 50!
5 Reasons SBB for Managed Print Won't Work
Cold Calling Is Dead: 15 New Prospecting Strategies Salespeople Should Use
SpringCM Announces New Integration, Bringing Powerful Document Management to Public Sector Customers
Epson Demonstrating Color Label Printing Solutions at Craft Brewers Conference & Brewexpo America
Re: KonicaMinolta BixHub 454e
Re: KonicaMinolta BixHub 454e
Re: Standard Network Presrcibe Print System
Re: Ricoh CW2200SP no longer supported by Ricoh
Integrity And Morals... The Only Way To Lead Your Sales Life!
"Be Impeccable With Your Word. Speak with integrity. Say only what you mean. Avoid using the word to speak against yourself or to gossip about others. Use the power of your word in the direction of truth and love."
Don Miguel Ruiz
The Four Agreements was published in 1997. It has been on the New York Times Bestselling list for decades. The book is based on the premise that everything we do is based on agreements we have made - agreements with ourselves, with other people, with God, and with life. But the most important agreements are the ones we make with ourselves.
Are you impeccable with your word?
Are you speaking with integrity?
Are you saying only what you mean?
In a post trust sales world, you must lead an integrity filled lifestyle every day. You must live it, breathe it and demonstrate it.
Living with integrity especially in sales takes courage.
INTEGRITY as defined by Wikipedia...
"Is the practice of being honest and showing a consistent and uncompromising adherence to strong moral and ethical principles and values."
Let's look it this way, a salesperson of integrity displays a self-principled dedication to values and beliefs. They always aim to reflect ethical standards and do the right thing regardless of the circumstances.
Questions for everyone in sales, management and leadership...
- How many of your clients and future clients would define salespeople as being honest?
- Would your clients and future clients use the words moral and ethical in the same sentence when describing many in sales?
INTEGRITY IN SALES, IT'S THE ONLY WAY
Leading your sales life full of integrity is the only way, especially in a world where trust is almost non-existent. The way you conduct yourself reflects your character and builds upon your reputation.
A life of integrity means you never have to spend time or energy questioning yourself. When you listen to your heart and do the right thing, your sales life becomes simple.
Your actions and the way you conduct yourself are open for your clients and future clients to see.
It has become sad and concerning that when we hear the words morals, ethics and integrity; we surely do not think of salespeople.
Your actions and the way you conduct yourself are open for your clients and future clients to see.
You are responsible for your own conduct and you are responsible for your own integrity.
Living with integrity is daunting. How many in sales are drawn to the "dark side" where ego, fear and commission breathe rule our every thought?
Let's face it, this happens to all of us at some point in time. Therefore, we must regularly make adjustments, and about-faced u-turn's to bring integrity back into the forefront of our lives.
Are your words and actions in alignment with your beliefs and values?
What are your sales morals? Have you defined them? Are you holding yourself accountable to a set of standards?
Salespeople who frequently lie tend to leave a trail of broken client relationships in their wake.
Are you guarding your reputation?
INTEGRITY, A KEY COMPONENT OF SELLING FROM THE HEART
Do unto your clients as you wish done unto you!
Think about all the broken promises, lies and deceit that runs rampant within sales. Do you want to be that salesperson nobody trusts? Do you want your clients to abandon you? Do you want people to steer future clients away from you before you even meet them?
You are responsible for you carry yourself
The word “integrity” comes from the Latin “integritas,” meaning wholeness and soundness.
Are you serving your clients with wholeness and soundness?
Learning how to serve with heartfelt sincerity and integrity starts with how you lead yourself.
"The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first.”
Robert K. Greenleaf
Learning how to serve, leading your life with integrity and selling from the heart; smash these together and this becomes a recipe for a fulfilling sales career.
Salespeople who have a strong sense of integrity are sadly a rare breed in today's business world.
INTEGRITY FILLED PROFESSIONALS
To quote the legend Zig Ziglar,
"Integrity gives you real freedom because you have nothing to fear since you have nothing to hide."
Integrity, said author C.S. Lewis, “is doing the right thing, even when no one is looking.” Integrity is a foundational moral virtue. This must be brought back into the sales profession.
I love what Andy Stanley has to say, "People with integrity do the right thing because it is the right thing even if it costs them."
He goes onto day, “If your goodness just ends with you, if you’re not good for somebody you’re a sounding clanging gong, you’re a clanging symbol, you’re basically a nuisance, you’re just noise”
Think of integrity, morals, ethics and now ask yourself...
What am I truly giving to my clients?
Am I truly serving my clients?
Am I loving my clients?
Integrity in sales means conducting yourself in accordance with honesty, fairness, and decency.
Salespeople with integrity share some of these traits...
- They are always honest
- They never take advantage of their clients
- They are humble
- They give without expect anything in return
- They never manipulate their clients
In a world full of empty suits, integrity will keep you at the top.
LIVE WITH INTEGRITY
You can make an accurate assessment by asking yourself these questions devised by ThinkHR, a human resource compliance company.
- Am I willing to say what I’m thinking?
- Am I willing to risk being wrong?
- Does this conduct make me a better person?
- Am I leading by example?
- Am I taking 100% responsibility?
Never ever waiver from your integrity. We expect it from others! Your clients and future clients expect it.
Integrity is essential in relational contentment and fulfillment.
I will leave you with one last thought... Are you doing the right thing because it is the right thing for your clients?
I understand where you all are coming from. Every day, I walk in your shoes. I am fully committed in helping you to integrate authentic sales strategies into your current processes to grow your sales revenue. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way!
Selling From the Heart is a movement! I poured my heart into every page of this book and I believe you're going to love it. You can find it on Amazon in paperback, kindle and in audio here - https://amzn.to/38pk7oj
In a world full of empty suits, I'm passionate about helping sales reps become sales professionals. I help sales teams understand the true value they bring to the market.
With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating Selling from the Heart.
You can follow me on LinkedIn, Twitter, Facebookand on my podcast by clicking on Selling from the Heart.
This Week in the Copier Industry Ten Years Ago
This Week in the Copier Industry Ten Years Ago
Last Week of March 2012
Sponsored by
Writing is cool, but when I write about our industry I always like to share my knowledge and my experiences with everyone. At times I will write about our industry and changes that I would like to see, however I'm never derogatory to our craft. Yes, there are things I don't like but I'm not going to bring down our business because of the negatives....read more here
Enjoy These Copier Threads From Ten 10 years Ago!
It’s all in your hands: Konica Minolta launches new bizhub colour MFP series
Gavin Jordan-Smith Joins Konica Minolta Business Solutions U.S.A.
Gavin Jordan-Smith Joins Konica Minolta Business Solutions U.S.A.
Re: Foxconn Buys 10% of Sharp Corp
Canon U.S.A. Announces Expanded Laser Printer Lineup with Two New imageRUNNER LBP Mod
“Rethink Ink” with Xerox’s Launch of Fast, Affordable Color Multifunction Printers
Konica Minolta Introduces PageScope Mobile Android App for Mobile Connectivity
Whitley County hires managed print service
Xerox and Wellpoint MPS
Canon U.S.A. Updates Large Format Printers to Improve Convenience and Versatility for
Docuwise Managed Print Partner Program Receives A 5 Star Rating From CRN
Ricoh named a ‘Market Leader’ in Managed Print Services, says Quocirca
Re: Foxconn Buys 10% of Sharp Corp
Re: Foxconn Buys 10% of Sharp Corp
Ricoh Unveils New Global Brand Message: "imagine. change."
Canon to Combine $1 Billion Oce Purchase After Delay
Ricoh to Showcase New Workflow Solutions for Postal Optimization at National ...
OKI Data Americas to Present Cloud-Based Managed Print Services Solution, Serve as Go
JD73
radams
Re: Savin MP4002 USB Keyboard
faulty electrical plug or a copier plugged into the outlet caused the fire,
Super A-Mart consolidates with Brennan IT contract extension
Oki Webinar - Managed Print Services April 9th and 12th
MP5100 wide format batch print
HP Pushes Cloud Printing, Eyes Service Dollars
Small Comfort: Health Care Costs Projected to Increase Less Than 10 Percent, First Ti
Re: Ricoh Americas moves to Malvern, PA?
Re: Airprint
Paradigm Imaging Offers Kurabo Wide Format Flatbed Scanner
Actnet launches HammerEdd
Re: RISO AR9100 Envelope Feeder Demonstration For ComColor High-Speed Inkjet Printers
Re: Minolta - eat my shorts
Re: Adobe Lean Print Software
Re: Airprint
Re: MP5100 wide format batch print
Re: Tri-Fold Finisher?
EFI Acquires Miniaturization Company NanoPrint
Nuance eCopy - Rumor has it
Airprint
Weifa Chooses QUMAS Compliance Platform on Microsoft SharePoint 2010 to Manage Qualit
upgraded my Mac from X.5 to X.6 Snow Leopard
This Week in the Copier Industry 15 Years Ago
This Week in the Copier Industry 15 Years Ago
First Week of April 2007
Sponsored by
Check out the banner for Cloud Print above!
It's been a rather slow March for me. Everything that was working moved and it's not like a lost anything. Now I need to double my efforts to stay on track. I did uncovered a decent content opportunity and that was for $600K. Yes, that's a huge number and we are progressing, will keep all informed on this one!
Enjoy These Copier Threads from 15 Years Ago
Re: Is this True??? Xerox buys Global??
Is this True??? Xerox buys Global??
RICOH INTRODUCES NEW ADVERTISING CAMPAIGN
Ricoh Americas Unveils New RA2K Integration
GBC Adds Finishing Touches At ON DEMAND 2007
Ricoh Aficio SP 4100N and SP 4110N Laser Printers.
Savin Dealer Hiring Sales Reps - NE Ohio, 1 Hour from Pittsburgh
Personal Desktop Scanners "Wave of the Future"?
MCS
Re: Fax forwarding, etc. with efi versions of color boxes?
Re: Canon #1 Market Share in Copiers for 2006
Re: Personal Desktop Scanners "Wave of the Future"?
Re: How To Sell Duplicators Round Table
Re: Is this True??? Xerox buys Global??
Re: Is this True??? Xerox buys Global??
Re: Ricoh Rumor!! New Strategy?
Re: Fax forwarding, etc. with efi versions of color boxes?
Re: Canon #1 Market Share in Copiers for 2006
Re: How To Sell Duplicators Round Table
Re: Ricoh Rumor!! New Strategy?
Re: copier Bid pricing for Canon, Panasonic, Kyo & KM
Jrlz
Re: SMB and Windows Vista
Re: Fax forwarding, etc. with efi versions of color boxes?
Better Call Art "Security & Compliance & How Clients Benefit from Cloud Printing"
Kevin Hoverman from EveryOne Print explains the benefits to clients with Cloud Printing
Lead for Envelope Printer
Keep in mind that all leads will be part of our Premium/VIP service again on April 1st. We are offering a lifetime service for $249. Please email me for details
see attached file
Lead for Fleet of Copiers in Colorado
Keep in mind that all leads will be part of our Premium/VIP service again on April 1st. We are offering a lifetime service for $249. Please email me for details
see attached file
Lead for Managed Print Services in New York
Keep in mind that all leads will be part of our Premium/VIP service again on April 1st. We are offering a lifetime service for $249. Please email me for details
See attached file