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This Week in the Copier Industry 10 Years Ago
This Week in the Copier Industry Ten Years Ago
First Week of September 2012
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Lately I've been fighting with my next step. It's no secret that I'm at the age when you're not sure of how many more summers will come your way. Over the years I've always been able to express my creative side when interacting with clients and painting them a picture of why I should be their partner for office technology. I've always stated that the best reps are those than can paint a picture of the future with their clients....
-=Good Selling=-
Enjoy These Excellent Copier Threads from Ten Years Ago This Week!
COPIER/FAX (SHARP) DATA SECURITY KITS & INSTALL
Art Post (Guest) ·
Solicitation Number: VA741-12-Q-0446 Notice Type: Combined Synopsis/Solicitation Synopsis: Added: Sep 01, 2012 8:29 pm This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as...
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Konica Minolta bizhub PRESS 1250/1052 Series Offers Enhanced Flexibility and Finishin
Art Post (Guest) ·
Boxes Etc., Inc., and National Association of Quick Printers (NAQP). Konica Minolta's innovative bizhub PRESS C8000 is the first digital press to receive the G7 Digital Press Certification from the IDEAlliance®. For more information, please visit www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook (@Konica Minolta Business Solutions U.S.A), YouTube (@KonicaMinoltaUS), and Twitter (@KonicaMinoltaUS). Konica Minolta Contact Rachel Reed Konica Minolta Business Solutions U.S.A., Inc
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Business Technology Association Unveils
Art Post (Guest) ·
largest independent dealership of both Ricoh and Lanier copier/MFPs in the East. After a successful 15-year career, he joined Toshiba as a district sales manager. After a period of running his own consulting practice, Lecak joined Print Inc. in 2004 to manage sales for the company's channel-focused PrintValue Solutions program. His team was responsible for all facets of bringing MPS practices to Print Inc.'s channel partners, including sales, service, training and sales compensation models. In 2009
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New Sharp app links mobile, printer
Art Post (Guest) ·
Sharp has introduced an application allowing printing and scanning of documents from a smartphone or tablet to a Sharp multi-function printer (MFP). The Sharpdesk Mobile connects a supported Sharp MFP to the mobile device via a wireless LAN connection, allowing a range of ways to deliver and interact with documents without using a PC. Sharpdesk Mobile allows users to select, preview and print a document directly from their mobile device, with supported file types including PDF, JPEG and TIFF
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Konica Minolta to launch cloud-based document management service in New Zealand
Art Post (Guest) ·
Konica Minolta has teamed up with Vocus Communications to host a New Zealand-based cloud service specialising in document management. Konica Minolta’s Software as a Service (SAAS) is also the first in the country to specialise in processes such as workflows and version control, and to include habit-forming techniques within them which intuitively store, locate and file papers frequently needed in everyday business. Of the new partnership, James Spenceley, CEO of Vocus Communications, says
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Color Copier/Fax Machine for the Hooksett, NH Vet Center
Art Post (Guest) ·
www.FedBid.com.FOB Destination shall be Hoksett, NH 03106 The VHA NCO 01 - 608 - Manchester, NH requires the following items, Brand Name or Equal, to the following: LI 001, Purchase of Color Copier for the Hooksett Vet Center including 1-year warranty and toner. The vendor shall provide an outright purchase for (1 EA) copier-Model # MP 5501G or equivalent. We are seeking a 1-Year warranty including toner replacement and include 5K in black copies and 1K in color copies per month per machine, 1
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Raleigh copy machine suppliers merge
Art Post (Guest) ·
off Glenwood Avenue over the weekend, joining a team of 50. Alford says the entire BMI team, including Upchurch, were offered CEI jobs. Upchurch will be able to return to what he loves, Alford says – working with customers. Alford says Upchurch will act as an ambassador and liaison in transitioning customers. CEI deals in Savin products and BMI in Lanier. Sales of Lanier, Alford says, will be phased out – but CEI will still service Lanier machines. CEI also supplies Konica Minolta products
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Ricoh tackles the challenge of mobile worker productivity
Art Post (Guest) ·
multifunction product (MFP) or printer – without having to download software or log onto the network. The Ricoh DocumentMall cloud-based content management service, which simplifies the capture, storage, management, sharing and collaboration on documents from any device, whether mobile or fixed. DocumentMall provides comprehensive security and compliance capabilities. A free HotSpot Printing app, which locates the closest HotSpot-enabled public printers (over 5,000 globally) via GPS mapping or manual
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TOSHIBA AMERICA BUSINESS SOLUTIONS RELOCATES NATIONAL HEAQUARTERS
Art Post (Guest) ·
security, workflow and print environments. With the award-winning Encompass™ managed print services (MPS) program, e-STUDIO™ line of multifunction printers (MFPs), toner products and retail information/thermal printing systems, TABS is leading the way for businesses to print smarter, work safer and conserve resources. For more information on Toshiba solutions and services available in the United States and Latin America, please visit www.business.toshiba.com .
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Ricoh C901's
Art Post (Guest) ·
Do any of oyu have any of these units in the field and if so how have they been performing with media, quality of print and reliabilty?
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Canon Takes 2012 Readers Choice Awards
Art Post (Guest) ·
Company Voted First Overall by Readers in Digital Camera, Camcorder, and Printer Categories (Long Island, NY) Canon U.S.A., Inc., a leader in digital imaging solutions, is proud to receive the 2012 PCMag.com Readers’ Choice Award for Service and Reliability for digital cameras, camcorders and printers. This marks the 9th year in a row Canon has received this award for cameras and printers, and the 2nd year in a row for camcorders, a new category introduced in 2011. Canon U.S.A’s service and
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Ricoh Develops Photo (UV)-curable Inkjet Ink that Significantly Reduces Allergies on
Art Post (Guest) ·
require quick-drying or printing on materials that are are not easily penetrated by liquids. That is why it has been used to print on plastics and similar materials. Recent years have also seen it used in 3D printers. The influence on the human body of photo-curable inks in their liquid state before photo irradiation has not always been taken into account. Improved resistance to skin sensitization is needed. Ricoh has developed a photo-curable inkjet ink with the three following features: 1.No
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New EPSON Connect Enhancements Make Mobile Printing From Computers, Tablets and Smart
Art Post (Guest) ·
printer anywhere in the world using any Windows® application – not just Microsoft Office – to streamline productivity without worrying about formatting or customizing fonts. EPSON Connect incorporates an optional level of security to ensure users have the ability to reduce unwanted prints and eliminate spam. By enabling an "Approved Sender's List," users can specify the email addresses or domains that are allowed to print unattended to the printer's email address. In addition, new EPSON printers
Member
Sirdawgy
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The Next Big Thing for Japanese Copier Manufacturers
Art Post (Guest) ·
In the next 4-12 months we'll start hearing about the traditional copier giants making purchase of Document Management Companies. Thoughts?
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Xerox investigated by Texas on Medicaid work:
Art Post (Guest) ·
(Reuters) - Xerox Corp and a wholly owned unit that contracted with the U.S. state of Texas to process dental claim forms are being investigated to see if they helped allow dentists to submit higher-than-required bills under the state's Medicaid system, the Wall Street Journal reported. The Texas Health and Human Services Commission is concerned that the unit, Affiliated Computer Services Inc, did not dedicate sufficient trained staff to audit the Medicaid requests, letting dentists get paid
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Re: Samsung Brings Copiers With IPhone’s Power to Beat Japan: Tech
Measuring copier performance is not as simple as who has the fastest gigahertz processor. A lot of buyers do, however, try to evaluate a copier like a PC and think that bigger, faster or more must be better. Some copier vendors like Toshiba develop specialized Systems on a Chip (SOC) which replace multiple electronic components onto a single chip that is specialized for the tasks required of a MFP. SOCs can produce better system performance than an off the shelf PC processor of faster speeds
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Re: BTA East 2012 District Event
GMAN ·
I wonder if they will finally annouce that Kyocera Mita purchased SHARP's MFP business at this event, since the keynote presentation will be from Norihiko Ina, president and CEO of Kyocera Document Solutions.
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Re: Sharp has Serious Money Problems!
Art Post (Guest) ·
Sharp Corp. (6753), the Japanese panel maker selling a stake to Foxconn Technology Group, fell in Tokyo trading after its credit ratings were cut and a report said the company offered to lower the price of the shares. Sharp dropped as much as 8.1 percent to 182 yen and traded at 188 yen as of 1 p.m., extending the Osaka-based company’s decline this year to 72 percent. Hon Hai Precision Industry Co. (2317), Foxconn’s flagship company, rose to the highest level in four months in Taipei after
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Re: User Codes
What brand of copier? This is easy to do on Canon products. This pop up box is set in the driver.
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Compass Releases Enhanced Mobile Version! Access critical e-Automate and OMD informa
Art Post (Guest) ·
teams the ability to view essential information from OMD and eAutomate while in the field is imperative to their success and a first in our industry" says Troy Casper, President and Founder of Compass Sales Solutions. To learn more about SherpaGo and this exciting new enhancement, please contact sales@compasscontact.net. About Compass Sales Solutions: Compass Sales Solutions offers the most advanced Sales-force Automation, Solution Selling & Fleet Management software system, along with in
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CounterPoint Capital Partners Acquires Parts Now, LLC
Art Post (Guest) ·
addition to printer consumables and aftermarket repair parts, Parts Now is also the nation’s largest trainer of printer repair technicians and is an award-winning industry leader in providing managed print services. “Parts Now has been at the forefront of its industry since its inception,” said Matthias Heilmann, CounterPoint partner and new CEO of Parts Now. “We are very proud of the Company’s authorized distributor status with our critical partners and will be making several strategic and
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Re: SP431DN will it..
Art Post (Guest) ·
no I haven't, however I'd like to test just to make sure, I put a call into the product manager but never got a call back and seems my dealership is too cheap to buy an additional tray to test. I am going to sell a C431DN to print envelopes only, will have four paper trays and I figure I can load about 600 or so envelopes in all of the trays.
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Re: Samsung Brings Copiers With IPhone’s Power to Beat Japan: Tech
What is more troubling about Samsung in the MFP business is their huge cash position and their ability to buy market share. For example, Samsumg A3 MFPs often come bundled with low promo prices, $300.00 Sales spiffs to the sales reps, free shipping, free Galaxy tablets, free Galaxy S3 Smartphones, free technical training with all travel expenses paid and low cost parts with next day arrival. Their current A3 products are as big and heavy as a barn. They seem to work OK although they have very
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Re: Copystar CS205C
fisher ·
Service cost and hardware cost too high compared to our other product line (Ricoh) so we decided not to carry this product. Not competitive with Ricoh in the same price point.
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Re: MPC2500 migrate to MPC3002
I don't think there is a way to do this. I remember thinking it was possible and then having to print all of the files off the old machine & scan/label them for the customer. It was a doctor's office that stored all of their paperwork in their Document Server. Biggest beating ever!
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Re: Sharp has Serious Money Problems!
Art Post (Guest) ·
we'll see, this is a letter from Sharp USA and they have NO control, better yet the investors and lenders will tell the C execs what they have to sell and keep as collatoral for the loans. It's no over, this month we'll see how Sharp emerges, all signs point to them wanting to reemerge as a consumer electronics company only.
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Re: Sharp has Serious Money Problems!
Yoda ·
The bad: Fridays 8/31/2012 13% stock drop, Han Hai's CEO leaving without a deal and the Apple screen factory lagging in production (which actually made it to my CBNC news page Friday)and S&P lowering bond rating to junk. The Good (If you can call it that): The main lenders and (share holders) lent Sharp another 1.4 Billion (With a B) to make it through September.
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Re: Mass Carnage @ Ricoh
yeti ·
Did Ricoh do another mass culling in August ? Nearly a 3rd of my Linkedin contacts have moved away from Ricoh to new jobs in August. and I have several emails from people telling me they've been let go? What gives?
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Re: User Codes
No, we have a couple of users using PaperCut, but most want to use what comes with the copier and not purchase after market software.
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Mutoh Announces Special Pricing for the New ValueJet 1204PLUS
Art Post (Guest) ·
canvas, vinyl and other roll medias. Create banners, posters, decals, indoor and outdoor graphics. For the first time, junior rolls of Ready2Print media is available with or without grommets, making it easy and cost effective to start printing finished banners faster and simpler than ever before. "By offering special pricing on the ValueJet 1204PLUS printer and Ready2Print media, more companies can offer print and hang banner production," shares Brian Phipps, General Manager of Mutoh America. "The
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Pushing the Limits in Wide Format Scanning
Art Post (Guest) ·
Pushing the Limits in Wide Format Scanning 04-09-2012 Technology leaders never rest. Nor do the people behind the innovations. For 25 years, JØrgen Rasmussen, Chief Technology Officer for Contex A/S, has been leading a development team whose breakthrough technology changed the industry from the very beginning. The company was first to introduce a color wide format scanner, and followed it with the first integrated MFP color copier. As the wide format scanning market has evolved, Contex has
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User Codes
challenges. Some of these problems are the following: Let's say for example that it is a real estate office. To simplify installing printing on new agents computers, I usually set up a print server (or shared printer) and tell them when they get a new computer just go to the searchbar and type in \\printservername\printername and this will connect you and install the printer. Then, if they have user codes set up, they need to go into their printing defaults and put the user code in the Valid Access
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MPC2500 migrate to MPC3002
Art Post (Guest) ·
Here's another good one! My current custmer had the Ricoh MPC2500SPF, he is an artist and uses the document server to scan documents and then keep them for reprints. He is moving to a new MPC3002SPF and wants us to save all of the files from the document server and then have them moved to the new machine. I can remember that there is a way to do this with Web Image Monitor, am I right with this? Art
lead for IT Services in California
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Lead for Managed IT Services
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This Week in the Copier Industry 5 Years Ago
This Week in the Copier Industry Five Years Ago
First Week of September 2017
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You have a suspicion that if you could just add a little more value to the deal, that you might be able to close the order now. Makes you think, what in the world can I add that would increase the value of my copier or services and it won't cost me anything?
go here for the rest of this thread
-=Good Selling=-
Enjoy These Excellent Copier Threads from Five Years Ago This Week!
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Konica Minolta driving growth at Labelexpo
Art Post ·
Konica Minolta driving growth at Labelexpo At the show in Hall 8, stands C51 and C52, Konica Minolta will focus on products and solutions providing business efficiency and value improvement for commercial, label and industrial printing customers. The full cycle of a production of a label, from the reception of a file to the finished labels on rolls, will be demonstrated. Konica Minolta’s proven digital toner-based technology is used extensively at customer sites across the world. With the
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Canon Solutions America Supports Postal Center International's Shift to Inkjet
Art Post ·
International Postal Center International (PCI) is the leading print, mail and marketing solutions provider in South Florida . Renowned for being the largest, state-of-the-art transactional printer, postal and mail processing service organization, the Company's family of brands, which includes Miami -based Original Impressions, employs 250+ employees and boasts combined annual sales of approximately $60 million . The Company specializes in Marketing, Creative Design, Web Development, Printing, Mailing
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Canon Advances Productivity of imagePRESS C10000VP Digital Color Press Series with New BDT VX-370+ Long Sheet Feeder
Art Post ·
MELVILLE, N.Y. , Sept. 6, 2017 /PRNewswire/ --Continuing to provide solutions to help bolster the efficiency of its digital presses, Canon U.S.A. , Inc., a leader in digital imaging solutions, has joined with German media handling specialists BDT Print Media GmbH to announce the VX-370+ Long Sheet Feeder, an integrated solution enabling users of Canon's flagship imagePRESS C10000VP digital color press series to produce banner format applications at high volumes. The BDT VX-370+ Long Sheet
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Canon Australia sweeps BLI Pick awards across wide format category
Art Post ·
at BLI explains that Canon’s comprehensive offerings, which satisfy the production/proofing print markets with the 8-colour models and the high-end graphics markets with the 12-colour models across all the common size ranges, together with the outstanding lab performance of all the models tested have earned the brand the 2017 Line of the Year award for their wide-format graphic arts and technical printers. This quality is underlined by another achievement: every Canon wide-format model tested in
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PrintReleaf Partnering with EFI on Paper Usage and Reforestation Service for Printing Companies
Art Post ·
beginning in 2014, PrintReleaf has become a popular and effective approach for those focused on ecological responsibility. PrintReleaf automatically measures paper consumption and plants a number of trees equivalent to paper used in the customers' desktop printer and copier fleets. Our collaboration with EFI, together with the popularity and market presence of EFI software, means that commercial printers around the worldcan offer their print customers an equivalent service, thus bringing verified
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Toshiba’s microchip business stays in limbo after Western Digital deal failure
Art Post ·
JAPANESE tech giant Toshiba met yet another roadblock in its efforts at finding an outside investor for its multibillion-dollar microchip business last week. After weighing its options anew, the Asian tech giant ultimately failed yet another self-imposed deadline to complete what is estimated to be a US$17 – US$18 billion dollar deal . Toshiba’s microchip business is widely regarded as the second largest in the world, with the firm providing NAND chips for various tech manufacturers. The
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PrintFleet Releases First Version of HP Inc. Smart Device Services Capability
Art Post ·
NEWS RELEASE PrintFleet releases first version of HP Inc. Smart Device Services capability August 29, 2017 Ontario, Canada – PrintFleet® Inc., a global leader in print device monitoring software and solutions, announced today that it has released the first stage of its integration with HP’s Smart Device Services (SDS) for improved HP device management. Available through the latest versions of DCA Pulse and PrintFleet Optimizer (PFO), resellers can take advantage of a simple two-click install
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Western Digital offers to exit Toshiba chip bid for better joint-venture terms:
Art Post ·
Western Digital has offered to drop out of a bid for Toshiba's lucrative semiconductor business in return for a stronger position in the two companies' chip joint venture, two sources said on Tuesday. Toshiba needs to sell the chip unit to plug a giant hole in its finances caused by the failure of the conglomerate's U.S. nuclear business, but the deal has snagged on such issues as antitrust concerns if the U.S. disk-drive maker were a major owner. To help close the deal, California-based
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Re: XEROX 4590 UPGRADE Proposal
Gripper marks!!! Past term of Xerox 813 Common term of the past. Talk soon.
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IMS Inc. in Liverpool, N.Y., Installs an Océ VarioPrint i300 Press
Art Post ·
solution at an excellent value that will help drive the results that clients want. IMS, Inc. utilizes customer data to drive communications that will help to enhance their business, drive additional revenue, increase brand recognition, on both the electronic and print side, through dynamic imagery and highlighted wording printed on both full color digital and inkjet technology. "Over the years, our relationship with Canon Solutions America has transformed into a trusted partnership with our needs
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Complete Design & Packaging Becomes First U.S. Business to Purchase the EFI Nozomi Single-Pass Inkjet Corrugated Press
Art Post ·
, single-pass productivity to clients requiring exceptional printing for greater shelf appeal. "We chose EFI because of their strengths in RD and their commitment to make things happen in the industry," added Sumner, who is CDP's vice president and co-owner. "In addition to the productivity that comes with single-pass printing on the Nozomi press, Fiery technology was definitely a selling point for us. We could see how EFI's legacy with digital print color management will be a big plus for us
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Sometimes I just don't understand.......
Art Post ·
I was told the other day that we are not going and not allowed to sell the lower A4 color mono MFP's from Ricoh. Thus, if someone wants color and the volume is very low, I have to either walk away or try to sell them the color A4 MP C307SP. With a black device, it's the MP 301SPF. Now, I have multiple clients that have larger A3 devices that have bough many of the lower A4 color monochrome devices. Usually I'll sell the black devices for about $1K and the color for $1.3k. I'm not making big
Member
West
Member
David F
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Lexmark getting more aggressive?
GIntel ·
Anyone seeing any uptick in promo activity from Lexmark in the last quarter or so? Hearing some anecdotes about Lexmark growing sales in N. America, andgrowing some segments (A4 BW, A3 Color). I think this could be replacement cycle related (probably replacing both these product lines soon ^), but wondering if anyoneseeing anything in terms of more aggressive Lexmark pricing/promos.
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Epson Wins Four Awards in the Ninth Annual 2017 Golden Bridge Awards
Art Post ·
people, things and information with its original efficient, compact and precision technologies. With a lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors, smart glasses, sensing systems and industrial robots, the company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables and robotics. Led by the Japan -based Seiko Epson Corporation, the Epson Group comprises more than 72,000 employees in 88
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Label markets set for steady growth
Art Post ·
Exclusive provisional data from the Smithers Pira report, the Future of Label Printing to 2022, shows that in 2017 this market is worth 34.46 billion USD globally, and over the next five years market growth will occur at an average of 2.8 percent year-on-year to yield a total value of 39.5 billion USD in 2022. This contrasts with an annual growth rate of just 1.2 percent in the wider print market, according to the report, as traditional end-use applications see margins eroded by electronic
Lead for High Volume Copiers
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Authentic Connection Requires Honest Conversation... Now Think About Your Clients!
"No legacy is so rich as honesty."
William Shakespeare
In a business world starving for truthfulness and honesty, what do you wish your legacy to be?
Are you leading your sales life with confident and direct conversation?
I enjoyed reading, "The Business of Honor" by Bob Hasson along with Danny Silk.
There is a style of communication they refer to as being healthy and aligned with the core beliefs and commitments of honor, and this is called assertive conversation.
Key on this especially in a business world where trust is extremely low... "I'm going to tell you the truth about my thoughts, feelings and needs."
Bob Hasson goes onto to say that this demonstrates trust, in that it says, "I'm not going to do anything to try and manipulate or control the way you see me or respond to me."
Healthy conversation like this is mission critical to have that causes the people who really want to know you to trust you, and this would be your clients and future clients.
Key in this from "The Business of Honor",
"Assertive communication fosters trust, safety and belonging. Telling the truth especially difficult truths is one of the main things that causes the people who really want to know us to trust us."
Think about your clients, now reread the quote above.
You see, assertive conversations require connection. When we think of connection, let's refer to Brené Brown,
“I define connection as the energy that exists between people when they feel seen, heard, and valued; when they can give and receive without judgment; and when they derive sustenance and strength from the relationship.”
Think of your clients... Do you believe in your heart that you're creating a space for your clients to feel seen, heard and valued?
Therefore, building authentic connection is the key to effective, long-lasting and meaningful client relationships.
Client relationships will become stronger as you learn to open up.
Without healthy conversations, where do you believe the relationship sits, really?
The struggle for many is when you rely upon scripted questions, you usually get scripted answers, closely resembling a tennis match.
Real conversations require complete participation. It requires you to be present. Genuine healthy conversations are invitations, an invitation to "what is really going on" unfolds during the conversation.
How do you achieve authentic, meaningful, genuine and real conversations with your clients? Quite simple, you let your guard down and stop acting like a salesperson.
SPEAK THE TRUTH
To quote, John 8:32 - "The truth will set you free".
There may be times when you feel hesitant about speaking ‘your’ truth…because of the way you think it will be perceived, or to avoid confrontation.
Let's be real for a moment... Spend any amount of time in sales and you will have been faced with those moments, "Do I really share what is going on or do I sugar-coat it to avoid a difficult situation arising?"
Perception is reality through the lens of your clients and future clients. And this is what matters the most.
No matter what the situation, it always works to be truthful, rather than avoiding uncomfortable conversations. Yet, how many in sales avoid these types of conversations?
Brad Blanton, author of Radical Honesty: How to Transform Your Life by Telling the Truth, writes:
"When we reveal more, we have less to hide. When we have less to hide, we are less worried about being found out. When we are less worried about being found out, we can pay better attention to someone else. In this way, telling the truth makes intimacy and freedom possible."
Think about this for a moment... Are you brave enough to start proactive, healthy and assertive conversations that matter? Are you and your clients having break through moments with your conversations?
PROACTIVE, PURPOSEFUL & POWERFUL CONVERSATIONS
"Be brave enough to start a conversation that matters."
Margaret Wheatley
Let this quote sink in for a moment as we dive into the difference between reactive and proactive conversations.
Reactive - It’s something you haven’t planned for and something that has caused you to respond in an unforeseen manner. The result is often defensive in nature, after the fact.
Proactive - You prevent problems before they arise. You're answering questions before they ask you. You work with your clients and have open conversation about issues important to the both of you.
Proactive conversations are planned, purposeful and deliver on their promises.
Proactive and purposeful conversations:
Shows You Care — Dedicate the additional time to provide insights and creative ideas for your clients to help them grow their business.
Builds Trust — In a post trust sales world, proactive conversation shows that you are invested in their business growth. Closely monitor your client's business and routinely engage with knowledgeable insights to help them cast vision about their business.
Prevents Future Issues — Make sure there are no surprises. Prevent your clients from "making a mountain out of a molehill". Proactive conversations, healthy or assertive conversations will help you gain a better understanding about your client's needs, wants and desires before they turn into issues.
Here's the deal, if you want to build lasting and impactful relationships with your clients you need to tell them the truth.
Honest, healthy and assertive conversations is obviously an important part of building trust, but honesty is a two-way street.
Not only do you need to speak the truth with your clients; you also need to be willing to hear the truth from them about your business, how you carry yourself and the experience you are providing to them.
“A person’s success in life can usually be measured by the number of uncomfortable conversations he or she is willing to have.”
Timothy Ferriss
It is these type of uncomfortable conversations that build your conversational muscle.
DETACH FROM THE OUTCOMES AND CONNECT
A special shout out to my dear friend for this quote,
"High intention, low attachment"
Scott Schilling
Allow these four words to sink in as you interact with your clients.
It takes courage to have assertive, confident and healthy conversations. It also requires practice. The more you seek to connect with your clients in an authentic way, the more you will hone your skills of giving, inviting and releasing (detaching from the outcomes).
To quote Bob Hasson,
"Fostering healthy connection in our business relationships is critical to success, and for this reason, we must be committed to telling the truth, receiving well, and serving well."
How well are you connecting with your clients? And therefore, authentic connections are all about honest conversations, free from lies.
I will leave you all with one more quote from Brad Blanton in "Radical Honesty" as he says,
"We all lie like hell. It wears us out, it is the major source of all human stress… The kind of lying that is most deadly is withholding, or keeping back information from someone we think would be affected by it."
Now think of your conversations, now think of your clients, now think of how they view you.
To honor thy clients is to honor thyself.
Would you like to increase your sales success and fulfillment?
This was my goal when recording all-new materials for the new Selling from the Heart Masterclass, to increasing your sales success and fulfillment in your business.
If you enjoyed the Selling from the Heart book, you’re going to love this masterclass! It takes the tools given to the next level.
Have yet to read Selling from the Heart? No worries, you will receive an audio version as a part of the Masterclass. As an option you can get a free signed copy of Selling from the Heart (just pay for shipping and handling).
You can get your copy here - https://www.sellingfromtheheart.net/book
Together, we will go on a journey where we’ll dive into how to apply the ideas in the book to help you achieve even greater sales success.
With each of the 10 sessions, you’ll receive questions that will help you increase your sales in a way that also makes selling more enjoyable and fulfilling.
This masterclass is configured with you in mind where you can complete the course in chunks from any mobile device, iPad or computer, based on your availability.
You’ll also discover fun bonus materials throughout the course.
This Week in the Copier Industry 15 Years Ago
This Week in the Copier Industry 15 Years Ago
Last Week of August 2007
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You've demo'd that shiny new copier for your print shop Decision Maker, pricing is no longer the issue, maintenance pricing is fine, the copier operation was flawless, and you don't feel comfortable with using a drop close to secure the order. Yet, you can move the deal forward. You can read the rest of that blog here
-=Good Selling=-
New From Xerox: Digital Print Shop In A Box
Art Post (Guest) ·
Printer/Copier. The small commercial print company has experienced 100 percent growth each of the last two years, which Owner Charles Wilkerson attributes largely to digital printing. "This is a whole different market for our company," said Wilkerson, who in May 2007 added a second digital system, the Xerox DocuColor� 5000 Digital Press. "It's often overwhelming to see how much is available to develop a digital business. At the last Xerox workshop I went to the speaker said, 'Pick one or two, no more
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c411DN Ricoh Printer ON SALE!
Art Post (Guest) ·
It is our fiscal year end in August and I have been pushing hard for the last two weeks, not much time on the P4P sorry. Hoever I had to do some research and competitive price checking on the c411dn. Guess who the $%#$ now is selling the printer? HOME DEPOT ?????? http://www.homedepot.com/webap...srccode=cii_13736960 NOW, IV'E SEEN SOME CRAZY STUFF BUT THIS TOPS IT!!!!
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Sharp Touts New Series of Copiers With Simple Tag
Art Post (Guest) ·
crux of the technology is that an office dweller can walk up to a Sharp MX, dial up a report, and print it while checking on a good place to take a client, all on the copier’s LCD touch screen. So the voice in the spot says, “All of your network’s systems can be accessed right from the MFP customizable panel.” Sharp’s 450 dealers will also receive a tutorial in how to demonstrate what the broadcast ad portrays, including a harried-looking office hand checking his watch and walking up to the
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Bizhub C550 from KonicaMinolta
Art Post (Guest) ·
The bizhub™ C550 is fast, compact and affordable, providing spectacular color output at up to 45 ppm -- plus cost-effective B&W prints and copies at up to 55 ppm for everyday document needs. Its bold new design looks great anywhere, even in the center of your office. And the built-in Emperon™ Print System provides integrated print/scan control right out of the box, with lightning-fast scanning at up to 70 originals per minute. Enhanced security, modular finishing options, high-speed optional
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Sharp And DocuLex: Secure, Instant Document
Art Post (Guest) ·
Sharp And DocuLex: Secure, Instant Document Access DocuLex Archive Studio 4 Automated Electronic Document Management Software Validated for Use with Sharp MFPs via Sharp OSA. Winter Haven, FL, August 28, 2007 - DocuLex, creators of electronic document management software, announces the validation by Sharp Imaging and Information Company of America (SIICA) of DocuLex Archive Studio 4 seamless integration with Sharp® MFPs via Sharp OSA support. Capture and Index Documents This joint collaboration
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Xerox Nuvera 288 Digital Perfecting System
Art Post (Guest) ·
based on a tandem engine architecture, is a high end production system that produces 288 duplex impresssions per minute. A Best of AIIM winner, it delivers offset-level image quality with a smooth matte finish with the cost and time efficiencies associated with digital printing. It's designed for high-volume publishing and promotional/transactional print environments includeding print and manual publsihing, ervice bureaus, commerical print shops, in-plant print shops and CRDs, as well as quik
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RICOH HONORS MODERN OFFICE METHODS FOR 50 YEARS OF
Art Post (Guest) ·
FOR IMMEDIATE RELEASE Lanier Web Site: www.lanier.com CONTACT: Russell Marchetta Brian Gawron Lanier Peppercom (973) 882-2075 (212) 931-6167 russell.marchetta@ricoh-usa.com bgawron@peppercom.com RICOH HONORS MODERN OFFICE METHODS FOR 50 YEARS OF DEDICATED SERVICE AND SALES CINCINNATI, August 31, 2007 – Ricoh Americas Corporation recently celebrated the 50th anniversary of one of its Lanier dealers, Modern Office Methods (MOM), based in Cincinnati, Ohio. Founded in 1957, MOM is dedicated to
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MLP36n Print Drivers
, and no.10 envelopes. Now comes the fun part...When we try to print an envelope from Word, the printer comes up and asks for 4.18 x 9.5 paper. Even though the print setting are set correctly on both the server, and the printer, the setting is not saved. Has anyone seen any driver patches or issues that might give me a solution to this problem?
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What's the deal
my prospect if they are interested in saving money by combining their copier and fax and then figure out if they are going to sort more than 10 pages at a time, come on! To quote my service manager, "there's a flaw in that system"...I hope they come out with "e" versions soon. Anyone else running into this?
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Canon Scanfront 220 Network Scanner
Art Post (Guest) ·
features including fingerprint identification, available only on the Professional Edition. Both models feature Canon's proprietary feed mechanism capable of scanning a wide range of the documents, including thick documents, plastic cards, and driver licenses. "The Canon ScanFront 220 stands at the forefront of scanning innovation, delivering a range of convenient features to satisfy real-world needs in one of the most practical and easy-to-use devices we have seen," said Mark Machida, director
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IS760D
Foxtrot ·
The scanner must be able to do batch scanning and each scanned document must be sent to its OWN PDF FILE. The scanners that we are currently using are Konica Minolta 7145 and they can do batch scanning but they scan the entire batch into 1 PDF file. We need a scanner that can scan each document in a batch to a PDF file of its own. So if we scan a batch of 50 documents then 50 different PDF files containing 1 scanned document must be sent to our FTP server AND NOT 1 PDF file containing all 50
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Always Dial a "9"
I thought I had figured out how to have my customer's Savin 816mf always dial a 9 before the fax number, but it didn't work. I tried every combination I could think of using the attached document. Can anyone tell me what I'm missing or has anyone had luck doing this? I'm not sure what a PABX or a PSTN is, but my customer says they have a private phone system if that means anything.
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Fujitsu fi-6000NS Color Duplex Scanner
Art Post (Guest) ·
crowded environments, including front office and back office locations. One machine that does the work of four. Its compact size isn’t the only reason the fi-6000NS saves space. Because it can scan to a network fax system, scan to email, scan to PDF and scan to shared network folders, it also saves space — and money — by eliminating printers, fax machines, and scanners that are no longer needed. Not to mention the costly supplies and maintenance for those machines. Featuring a large touch-screen
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Re: scan to folder windows vista
mikefio22 (Guest) ·
You might also want to see if there is a firmware upgrade for that machine. But I would wait until after you tried what MOTech says. Thats what I needed to do with the Savin C2525.
Reply
Re: c411DN Ricoh Printer ON SALE!
Just another website to browse...easy enough to search and find on google. Good luck with the HD staff helping to setup printer drivers and user codes.
Member
Maureen G
Reply
Re: Received faxes are oriented wrong.
I've noticed this happens when sending immediate on some fax machines because the sending unit cannot commit it to memory and rotate it or something of that nature. If possible, can the sender send a letter sized fax, then rotate it 90 degrees and send it again. I think the problem is on the sending end.
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scan to folder windows vista
Sugan (Guest) ·
i need info on how to set scan to folder on a ricoh mp2510 with windows vista
Better Call Art Top 50 Copiers Canon CLC1150 w Kevin Hoverman #45
can you imagine the cost of 25 cents for service and supplies? How about print shops reselling prints for $5.00 each. Fantastic look back at the best Color Production Print Copier of it's time #copiers #Canon #color #productionprint
Today's Hacked Update 8/25/2022
HACKED!
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