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This Week in the Copier Industry Ten Years Ago

This Week in the Copier Industry Ten Years Ago

Second Week of September 2014

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales (10 Years Ago)

Prospecting, Why You Can't Ever Stop Doing It

I watched and listened to four different guys selling tickets for tonight's SOLD OUT game.  Yankees vs Orioles and Derek Jeter plays his last game in Baltimore.   If you're a Yankee fan and in you're in the area, it's a must see game, right? .......more here

Check Out These Great Copier Threads from Ten Years Ago This Week

Konica Minolta Invites Graphics Professionals to Join the Winners Circle at Graph Expo 14

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available for graphic communication professionals at Graph Expo 14 from September 28 - October 1 at McCormick Place in Chicago. Under the theme of "The Winner's Circle," Konica Minolta booth #1231 will feature the #10 Konica Minolta Chevrolet Corvette Dallara DP. Graph Expo attendees will be able to see the car, meet the race team and have photos taken, which will be printed and finished using Konica Minolta's latest technologies. "Konica Minolta invites all Graph Expo 14 attendees to witness The
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Xerox Named a Leader of Managed Print Services by IDC MarketScape

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NORWALK, Conn.— Xerox has been recognized as a leader in the IDC MarketScape: Worldwide Managed Print and Document Services 2014 Hardcopy Vendor Analysis [1] for the fourth time. The report highlights Xerox’s innovative services and approach to workflow and industry solutions made possible by its three stage managed print services (MPS) strategy – assess and optimize , secure and integrate , and automate and simplify . Xerox’s demonstrated toolset for document workflow assessment was noted
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Xerox Promotes Profitable Growth for Channel Partners with New Managed Print Services Tool, Free Printer Program

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activities related to device management with proactive alerts that signal toner and ink replenishment or service needs. PageConnect also provides historical and predictive data that partners can offer their clientele. An online QuickQuote tool calculates current print costs and can help forecast future spend while the Xerox Business Intelligence Portal provides performance and service metrics, allowing service providers to recommend cost-saving adjustments. Partners can capitalize on Xerox’s
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National Healthcare Group Purchasing Organization Chooses Konica Minolta

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assessment services and managed IT services from Konica Minolta. In an effort to help Amerinet members comply with the HIPAA Final Omnibus Rule and HITECH regulations, Konica Minolta's assessment services will evaluate healthcare organizations' technical vulnerabilities, establish a baseline for compliance and build a timeline to address deficiencies. "The agreement with Amerinet aligns with Konica Minolta's strategy to deliver expanded value to the health-care industry as it undergoes
Blog Post

My Top Ten Copy Machines of All Time #2

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would put them on glass and then ask what size they would like to enlarge of reduce the image. With print shops they would breakout this proportional wheel scale to tell us the percentage of enlargement that they wanted. They would then break out the ruler to see if the size was to scale, and then the really anal buyers would break out a loop and check out the dot pattern of the image! OMG!!! All in all, we had have a lot of fun demonstrating the Minolta 450Z and made a boat load of sales
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RICOH GIVES CUSTOMERS NEW TOOLS FOR QUICKLY CREATING POWERFUL INFORMATION WORKFLOWS

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, services and solutions, please visit www.ricoh-usa.com . | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD). The majority of the company's revenue comes from products, solutions and
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Canon Announces imageFORMULA DR-M1060 Office Document Scanner

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MELVILLE, N.Y.--( BUSINESS WIRE )--Canon U.S.A., a leader in digital imaging solutions, today introducedthe imageFORMULA DR-M1060, a new ledger-sized document scanner.Featuring a versatile, space-saving design and capable of handling largeolumes of paperwork, this scanner helps improve the efficiency ofinformation management and streamlines workflows in multiple industries,including professional and technical services, legal services, financialservices, healthcare, and construction. “Speed of
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Toshiba Becomes Official Multifunction Product Provider to Pittsburgh Steelers

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Pittsburgh Steelers are proud of our relationship with with Toshiba as their product line and service level fits very well with our objectives," said Ryan Huzjak , director of partnerships and sales with the Pittsburgh Steelers. "We know we can count on Toshiba to deliver championship quality service at any time." At Heinz Field, Steelers employees are utilizing Toshiba multifunction printers in the marketing department, ticket office and in the press box to print such game day information as player
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Canon Solutions America Delivers Inkjet Design Guide

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Canon Solutions America's initiatives centered on boosting customers' profitability. "At Canon Solutions America, we're committed to developing industry-leading resources that help ensure the success of our customers and our customers' clients," said Francis A. McMahon, vice president, Marketing, Production Print Solutions division of Canon Solutions America. "'The Designers' Guide for Inkjet' will help create a more seamless workflow between an agency or in-house designer and a printer, thus
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SAMSUNG Showcases Smart Printing Solutions with New B2B Product Launch Campaign

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Ridgefield Park, NJ – September 10, 2014 – Samsung Electronics America, Inc. today launched a new global marketing campaign designed to showcase the company’s latest innovations in printing solutions that help businesses work smarter. The campaign showcases Samsung’s newest lineup of multifunction printers, including the world’s first and only printer with the Android platform built in, to showcase how they provide the flexibility needed to make everything a business does smarter. “Our
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Re: Samsung Announces the World’s 1st Printer Powered by Android™

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I would absolutely disagree. Whether or not a machine is easy-to-use is a huge factor for most customers, at least ones that listen to input from their users and don't just go with whatever is the fastest cheapest. I've sold a lot of Ricoh equipment to displace Xerox or Konica Minolta systems that customers thought was too hard to use. If a UI is flashy but difficult to navigate for users, it offers no redeeming value, but if it has sizzle, intuitive makes user interaction simple, it's a huge
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Savin MPC2003 printer offline

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I have a weird situation where a customer had a Savin C9120 from us and upgraded to the MPC2003. Not long after install they began having issues where the computers were saying the printer was offline and they could not print. Restarting the print spooler seemed to resolve the issue. Mostly Windows 8 machines but they were printing fine to the other model in the past. I called the hotline and they told me to uncheck SNMP status enabled in the TCP/IP port configuration on the computers. Since
Blog Post

Prospecting, Why You Can't Ever Stop Doing It!

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the month, the quarter or the year when we need to leave no stone unturned. The more we prospect, the more sales we'll sign. When it comes to price, I think in this day and age there are some deals where we'llbe able to hold margin and other deals that we won't or can't. Identifying which deals we can and can't will help you close more deals. -=Good Selling=-
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New imagePRESS Servers Drive New Sales

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Increase Sales with Innovative New Fiery FS150 Pro Features for the Canon imagePRESS C800/C700 Digital Press The imagePRESS Server F200/G100 for the Canon ® imagePRESS ® Color Digital Presses are the first to ship with the new Fiery FS150 Pro software and hardware. This latest Fiery technology gives you a competitive edge with new features your customers will want and helps them: Maximize Productivity. Fiery Command WorkStation ® 5.5 lets users take advantage of server-based automated
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EFI Expands its European Print and Packaging MIS/ERP Footprint by Acquiring DiMS! organizing print

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EFI Expands its European Print and Packaging MIS/ERP Footprint by Acquiring DiMS! organizing print FREMONT, California -- September 15, 2014 -- EFI ™ (Nasdaq:EFII), a world leader in customer-focused digital printing innovation, today announced that it has acquired substantially all the assets of DiMS! organizing print, a developer of comprehensive MIS/ERP systems for print and packaging companies. Based in Lichtenvoorde, The Netherlands, and founded in 1986, DiMS! offers multi-language
Blog Post

BTA Grand Slam 2014 Kicks off in Baltimore

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new car.Choose colors, choose options, choose delivery and even place an order. Scott stated that car dealerships are a prime example because of the high turnover of sales people!. I thought, dang, we have the same turnover or more in the copier business. I thought the keynote address was informative and gave dealers options for diversification. -=Good Selling=-
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Re: Why I Still Cold Call in Person!

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great stuff. have you any tips on hpw to actually approach new clients?
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Re: Samsung Announces the World’s 1st Printer Powered by Android™

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Originally Posted by SalesServiceGuy: The obvious question is can it print to an iOS device? I get many more requests to print from an iPhone/iPad than an Android device x50. That will change soon, Samsung is making more and more headway into the B2B market.
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EFI’s 11 MUST SEE ’EMS Awards Set a New, All-time Record

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” technology. One of the very first EFI customers to operate this new printer, Gregg Kruse, owner of the FASTSIGNS franchise in Gladstone, Mo., can print backlit displays and full-color aluminum composite street signs more efficiently because the printer does not require swapping out inks to run jobs that require white. “ The EFI H1625 is faster than our last hybrid printer and it prints more accurately ,” Kruse said. “ I know other businesses that have white ink capabilities on their printers
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Re: Need HELP with Fax Solution!!!

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I prefer RightFax. OpenText has an embedded connector that works with Ricoh MFPs.
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Re: Samsung Announces the World’s 1st Printer Powered by Android™

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There is a Samsung Mobile Printing app in the iTunes AppStore that would allow users to do this. Most manufacturers have their own apps for both iOS Andriod at this point. It doesn't look like these new models are AirPrint compatible yet, but I'm sure Samsung is working on it with Apple since they have a number of previous models that do work with AirPrint.
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Ricoh mindSHIFT

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This was a big acquisition, but I've barely heard a peep from Ricoh about its plans and activities for mindSHIFT. Any chatter from Ricoh about IT Services or mindSHIFT through dealer channels? Thanks! - Jake
Blog Post

Step 1 - Discover your Strengths and Weaknesses to Help Drive Success

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might be surprised about what you learn from them. John MacInnes runs several businesses, including Print Audit . The newest one is Payroll by Credit Card where they help business owners pay their payroll on their credit card and collect tons of loyalty reward points for themselves.
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Re: Ricoh MP C6502 & Envelopes

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Which finisher were you using?
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Re: Ricoh MP C6502 & Envelopes

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Oh, we had the mulitfolding unit attached and the max finisher not sure of the model number also in Baltimore right now. Will get to you when I return.
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Re: Need HELP with Fax Solution!!!

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I have a customer using VOIP and Nextivia. Seems to work well for them.
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Re: My Top Ten Copy Machines of All Time #2

Former Member ·
This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on September 12th. Thank you.
Comment

Re: Step 1 - Discover your Strengths and Weaknesses to Help Drive Success

Former Member ·
This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on September 12th. Thank you.
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Marco Purchases Northeast Photocopy Company, Inc.; Expands in Wisconsin

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September 8, 2014 Marco, Inc., a leading technology services provider in the United States, announced today that it has purchased Northeast Photocopy Company, Inc. (NEP), a copier and printer company located in Appleton and Green Bay, Wisconsin. The 38 employees from NEP have joined the Marco team. Marco currently has offices in Eau Claire, La Crosse and Madison and has over 800 employees throughout their 35 locations nationally. This purchase allows Marco to expand its technical expertise and
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EFI Hosts First DirectSmile Cross-Media User Conference

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around the world a unique educational opportunity to make their businesses more efficient, profitable and competitive. Going forward EFI plans to merge the EFI DirectSmile conference into Connect, which in addition to partner exhibits, includes EFI's most-advanced technologies, such as EFI Wide-Format and VUTEk® printers, EFI Fiery® print workflow products and EFI Productivity Software MIS/ERP, web to print and eCommerce software. Connect 2015 will take place at the Wynn Hotel, Las Vegas, 20-23
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Queensland Dealer Launches New Website

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Queensland DealerLaunches New Website Berwicks Office Technology proudly announces the launch of their new website, www.berwicksoffice.com.au . Located in Brisbane, Berwicks provides office equipment, managed print services and document solutions to companies across Queensland. "We wanted a web presence that positioned our dealership as a value-added provider," said Warren Redhead, Managing Director of Berwicks. "The new website gives visitors a picture of everything we can do for them

Re: New Products

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The only feature Iam disappointed with, is the low speed they have kept. Max 35ppm for colour A3 and 53ppm for B/W A. I was expecting speeds of around 70pp. As for Samsung technology I can say their previous models were already advanced. I come from a 15 years’ experience with Ricoh and found the Samsung machines very interesting and easy to setup with a wide range of options for the users. I look forward to the new models capabilities on which I should be receiving training in about a month or
Reply

Re: New Products

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Does anyone know what Ricoh will have at the GraphExpo?
-=Good Selling=-

Boost Sales Fast: Cultivate Customer Relationships.

“If you wish to make anything grow, you must understand it, and understand it in a very real sense. ‘Green fingers’ are a fact, and a mystery only to the unpracticed. But green fingers are the extensions of a verdant heart.”
Russell Page

This quote captures the profound truth about gardening and, by extension, about nurturing any living thing or creative endeavor. Now, I would like for you to think about your client relationships.

"If you wish to make anything grow, you must understand it"

This line from the quote emphasizes the importance of deep, practical knowledge. Again, think about your clients and what do you really know about them?

This suggests that true success in gardening (or any nurturing activity, think relationship building) comes not just from conceptual understanding, but from an intimate, hands-on understanding of the subject.

Allow this quote to remind you that to truly excel in nurturing growth, you need a combination of deep understanding, practiced skill, and genuine passion or love for what you're cultivating. And in sales, this is your client relationships.

Therefore, if you wish to grow your client relationships, you must understand them, and understand them in a very real sense.

Your clients are undeniably one of your most precious assets. Without them would you exist in sales?

The more you understand that meaningful and credible relationships matter, the more successful you will become, end of story, plain and simple.

Building authentic relationships and connecting with your clients is mission critical to your long-term sales sustainability.

We as humans crave and value relationships.

They are a part of human nature. We long for and value relationships. It's hard-wired into our DNA.

The more you give, ultimately the more you receive.

Your first mirror moment:

On a scale of 1-10...

  • How well are you personally and intentionally engaging with your clients?
  • Are you authentically investing in building authentic relationships?
  • Are you doing what they believe is necessary?

Your clients smell what you're cooking and not cooking fast.

CULTIVATE AUTHENTIC RELATIONSHIPS

Trust is the foundation of a credible and healthy relationship.

Trust fosters open communication, emotional safety, and mutual respect.

Building and maintaining trust requires effort and intention.

Here are some actionable steps to cultivate trust in your relationships:

Follow through on your promises - If you commit to doing something, make sure to follow through. This consistency shows that you can be counted on.

Be honest and transparent - Openness lays the groundwork for trust.

Respect boundaries - This shows that you value the other person’s comfort and autonomy.

Actively listen - This means giving your full attention, acknowledging their feelings, and responding thoughtfully.

Be vulnerable - This mutual openness can deepen trust and strengthen the bond between you.

Trust enriches the soil of your relationships.

Your ability to build trust is crucial to maintaining healthy client relationships. Lack of credibility and believability, causes your clients to not trust you.

Lack of trust will cost you your clients and will diminish your ability to consistently drive sales sustainability.

This is why the subtitle in my latest book, Selling In A Post-Trust World, reigns true... Soft skills will yield you hard dollars.

Building and maintaining authentic relationships requires work. You must authentically invest to collect on the relationship.

This requires careful planning, consistency, discipline and heart to nurture relationships to become an integral part of your clients' lives.

You just can't do this with a monthly call, a quarterly visit, a semi-annual visit or the classics... "I'm checking in with you" or "Just touching base to make sure everything is OK."

“Whether they stem from business or personal situations, our relationships are what support us, connect us, and allow us to progress in all aspects of our lives.”
Michelle Tillis Lederman


CULTIVATION AND RELATIONAL GARDENING

"Without hard work, nothing grows but weeds."
Gordon B. Hinckley

Are you cultivating or neglecting your client relationships?

Just as a garden requires consistent care to flourish, so does your client relationships.

Without hard work, potential remains untapped (increased sales and profits), and negative influences (like weeds) can take over.

Remember, while weeds may grow effortlessly, true growth with your clients requires intentionality and effort.

Without hard work, discipline and some tender loving care, nothing will grow in your clients' accounts.

All you will attract are shiny sales professionals who understand what it means to build authentic relationships and meaningful business value.

With water, fertilizer, and light, a healthy client relationship can turn into an exquisite garden of sales nourishment.

Jim Rohn once said,

"If you rest too long the weeds take the garden."

This quote should serve as a constant reminder around the dangers of complacency and inactivity with your client relationships.

When you become too comfortable or take extended breaks from learning to become better, you risk stagnating your growth. Just as a garden left unattended can become overrun with weeds, your client relationships can soon fade without consistent effort, care and attention.

Fail to water your garden and we know what happens. A relationship which is started, but not watered will wither and die, it is the natural order of things.

Gardening is a process. Planting is a task.

A garden which is planted, then not tended, cultivated or cared for, ultimately will grow weeds, wither and die. Can the same be applied to your clients, heck yeah!

REMOVE THE WEEDS TO GROW YOUR RELATIONAL GARDEN

If you want healthy, harmonious and heartfelt client relationships, then you must pay attention to the weeds.

Weeds have a way of creeping into your garden of client relationships. They choke the life out of fruitful growth, as they spread like crabgrass in your sales lawn.

Weeds thrive and flourish when you do not pay attention to them. Unfortunately, the same applies to your client relationships.

You might be growing weeds when:

  • You only come around when you want something, like a sale.
  • You take more than you give.
  • You leave people hanging by not following through with your commitments.
  • You make promises you don’t keep.
  • You communicate inconsistently and sparingly.
  • You are nowhere to be found when your clients need you.
  • You become reactive instead or proactive with your communication.

Your second mirror moment:

How many of you have walked into your relationship garden only to find that it has been decimated from neglect (no deposits of relational trust) and overrun with weeds (competitors)?

Sales professionals fertilize their relationship garden while sales reps struggle to water their garden.

Here's a little gardening 101.

The consummate gardener never skips a day of weeding or watering. The garden may not look much different, but they know over time the results reflect their effort.

Let's apply this to your world, as a sales professional never skips a day cultivating their relationship garden. They realize the more they tend to their garden the more relationships soon blossom.

Unfortunately, many sales reps are like below average gardeners. They blame nature for burning their plants (clients), not raining enough, bugs, weeds, poor soil and crappy results.

On the flip side, sales professionals are liken to expert gardeners. They shield their plants (clients) from getting burned, provide water during droughts, protect against bugs (competitors), pull weeds, enrich the soil and enjoy spectacular results.

CULTIVATE YOUR TRUST GARDEN

Thomas Jefferson, the 3rd president of the United States once said,

"No occupation is so delightful to me as the culture of the earth, and no culture comparable to that of the garden."

I believe gardening is a powerful example for the lifecycle of a process. I believe there is a direct correlation between what it takes to grow a beautiful garden and what it takes to build trust with your clients.

Growing a relationship garden with your clients involves the commitment of a shared vision, deep respect, ongoing mutual effort, and patience.

If you don't sow it, you can't build trust.

Whether you are a senior level executive, sales leader or a salesperson, it doesn’t matter how rich the soil is in your clients' garden, how much sunlight it receives, or how often you water, if you don’t sow the seeds, you won’t have any plants (sales).

At this point, you might be saying to yourself that this sounds a bit elementary or too basic, well, that’s because it is.

Trust in client relationships begins by demonstrating your trustworthiness.

You reap what you sow.

Let's refer to Galatians 6:7–9 that reads,

“Do not be deceived: God cannot be mocked. A man reaps what he sows. Whoever sows to please their flesh, from the flesh will reap destruction; whoever sows to please the Spirit, from the Spirit will reap eternal life. Let us not become weary in doing good, for at the proper time we will reap a harvest if we do not give up”

Translated to sales:

  • You will harvest what you plant.
  • You will get out what you put in.
  • Your outcomes (sales) will be determined by your inputs.
  • The sales results you achieve will be based on the decisions you make, the habits you stake, and the habits you break.

Without fail, you reap what you sow. This is true in gardening. This is true in life, and this is true in sales. If you plant good habits, you’ll get good outcomes. If you plant bad habits, don’t be deceived and expect good outcomes.

Your third mirror moment:

What present actions are you taking as you tend to your relational garden?

I encourage you to sow these seeds of trust and watch what starts to bloom.

  • Constantly learn, grow, and get better at what you do.
  • Generously share your expertise with others.
  • Focus on doing the right thing and doing things right.
  • Make ethical and moral choices.
  • Tell the truth.
  • Be authentic and genuine.
  • Never waiver from your promises or commitments.
  • Just give a rip!

When you cultivate the seeds of trust, you're inviting people in not pushing them away.

You're creating common grounds, common good, and community. Isn't this what you want?

The loyalty and trust you build with your clients will continue to reward you in unexpected ways, if you fertilize your relationship garden.

I will leave you with this to reflect upon... Cultivating your relational client garden will add years to your sales life.

Lyndsay Dowd is a dynamic business coach, keynote speaker, and founder of Heartbeat for Hire. With over 23 years of experience leading high-performing sales teams at IBM, Lyndsay has dedicated her career to transforming leadership and fostering positive organizational cultures. Recognized as a Top 10 Coach by Apple News and awarded the 2023 Award for Innovation and Excellence, Lyndsay is passionate about helping leaders create environments where teams thrive. She’s also the host of the globally ranked Heartbeat for Hire podcast, where she shares her expertise and collaborates with organizations to drive success.

SHOW SUMMARY

In this episode of the Selling From the Heart podcast, we welcome Lyndsay Dowd to discuss the critical role of creating positive organizational cultures. Lyndsay shares her insights on heart-centered leadership, the power of empathy, and practical strategies for building trust and engagement within teams. From listening tours to authentic communication, Lyndsay offers actionable advice to help leaders and sales professionals create thriving, supportive work environments that drive performance and satisfaction.

KEY TAKEAWAYS

Heart-Centered Leadership: Learn how leading with authenticity and empathy can transform your workplace culture and elevate your team’s performance.

Listening Tours: Discover the importance of listening to your team to build trust, understand dynamics, and foster a culture of openness and support.

Power Skills for Leaders: Empathy, communication, and integrity are essential skills for building strong relationships and positive work environments.

Cultural Impact on Success: A positive workplace culture enhances employee satisfaction, boosts productivity, and improves client outcomes.

Authenticity in Leadership: Stand out as a leader by building genuine connections and leading with heart in complex business environments.

QUOTES TO REMEMBER

"Integrity will always keep you at the top of the totem pole."

"When you lead with heart, you build relationships that people want to invest in."

"The way you treat your people has a direct impact on how they treat your clients."

"The best leaders do this deep within their spirit—it’s a game changer."

WHY YOU NEED TO LISTEN:

This episode is packed with actionable insights that will help you redefine your leadership style and create a culture where your team—and your business—can thrive. Whether you're leading a team or looking to enhance your sales approach, Lyndsay Dowd’s advice will equip you with the tools to lead with integrity and drive positive change.

FOLLOW THE CONVERSATION

Lyndsay Dowd's LinkedIn: / lyndsaydowdh4h

Learn more about Darrell and Larry:

Darrell's LinkedIn: / darrellamy

Larry's LinkedIn: / larrylevine1992

Website: https://www.sellingfromtheheart.net/

Get the Game-Changing Book That Will Boost Your Sales... While Protecting Your Relationships and Reputation! Now available for shipping at Barnes & Noble! Discover more: https://sellinginaposttrustworld.com

Order the rerelease of Selling from the Heart today: https://www.barnesandnoble.com/w/sell...

Never miss an episode—SUBSCRIBE to our YouTube channel:

/ sellingfromtheheart

Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/d...

This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago

Second Week of September 2019

Purple Modern Professional Web Designer LinkedIn Banner

Real Copier Sales

Have you ever had a conversation with somebody and afterward thought about what you should have said differently, or not at all? Most people have, and you’d be hard pressed to find a person who doesn’t have regrets over something that came out of their mouth at one point or another...more here

Threads from 5 Years Ago This Week

Gatto's son-in-law guilty of attempting to smuggle Mexican cocaine in Xerox copiers

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Mick Gatto's son-in-law has been found guilty of attempting to possess more than 22 kilograms of cocaine imported from Mexico, hidden in the paper trays of Xerox printers. read the rest here
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New Midrange, Industrial Toshiba Printers Accelerate and Simplify Labeling

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New Midrange, Industrial Toshiba Printers Accelerate and Simplify Labeling Printers Combine Speed, Accuracy Intuitive Functionality to Optimize Labeling Needs for Logistics Operations LAKE FOREST, California, September 9, 2019 — Toshiba America Business Solutions simplifies labeling applications with the unveiling of its next-generation BA400 midrange, industrial thermal barcode printers. Toshiba’s new printers combine speed (up to eight label inches-per-second) and high-print quality (up to
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Toshiba Remains Buffalo Bills Copier Provider of Choice

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Partnership Simplifies Document Workflow for Bills as NFL Team Begins New Season BUFFALO, N.Y. and LAKE FOREST, Calif., September 12, 2019 — Toshiba America Business Solutions and the Buffalo Bills have agreed to a multiyear contract renewal, which extends Toshiba’s status as the Official Copier Provider of the Buffalo Bills. Toshiba’s award-winning e-STUDIO™ multifunction printers (MFPs) are used year-round at Bills team headquarters, summer training camp in Pittsford, N.Y. and home games
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WiZiX Technology Group, Inc. acquires Edwards Office Systems, Inc.

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copy, print, and scanning equipment when Mr. Johnson departed his position as President in 2016. About Edwards Office Systems, Inc. ( www.edwardsoffice.com ) Edwards Office Systems in Sacramento, California was owned and operated by Jannie and Edward Chow. Edwards is a full-line Kyocera dealer selling and servicing a full line of copiers, printers, fax and MFP’s. Edwards has provided their Sacramento Area customers with office equipment, services and document solutions since 1980. The Seller was
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Police looking for a new copier

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In police matters, Emigh talked to trustees about an ongoing issue regarding the Ricoh copier his department uses. He had reported at a previous meeting that the copier wasn’t working right and they no longer had a maintenance agreement on the machine. He advised trustees what it would cost to have a repairman work on the copier and they balked at the price, telling him to check on the cost of buying a new all-in-one copier. At the last meeting, which he was unable to attend, a $411 bill for
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Xerox EMEA to Distribute Color-Logic Process Metallic Color System with Xerox Iridesse Press

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advertising agencies the ability to differentiate themselves and their clients with a simple print production process that yields dramatic results.Color-Logic decorative effects utilize the existing workflows of printers and designers, yielding dynamic results without the use of special equipment.Color-Logic supports the value of print and works with designers and printers to enhance their printed media.For more information, visit www.color-logic.com or call +1-513-258-0047. About Xerox-- In the
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Flex Technology Group Adds Millennium Business Systems to Further Strengthen Midwest Presence

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Technology Group Flex Technology Group provides customized office technology solutions for national and leading-edge regional companies. The company focuses on print, document management, document production and managed IT solutions, representing industry-leading suppliers such as Canon, Ricoh, Konica Minolta, HP, Lexmark, Sharp and various software solutions. FTG services over 60,000 customers nationally. For additional information, please visit www.flextg.com . About Millennium Business Systems
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Sharp is Awarded Premier Inc. Group Purchasing Agreement

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communities." Sharp offers a wide array of advanced technology products for use in hospital reception areas, patient rooms, administrative offices, and teaching environments. Recognized as one of the leaders in document security, Sharp MFPs help ensure patient records are kept secure. The contract enables SIICA's direct sales division Sharp Business Systems, and Sharp authorized dealers to provide an in-depth assessment of a company's printing costs and practices in order to reduce overhead and
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Kyocera Tariff Price Increase Notice to Dealers

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September 03, 2019 To our Valued Kyocera Dealer Partners, We wish to extend our appreciation for your daily support and promotion of the Kyocera and Copystar products. Through your commitment and loyalty, Kyocera continues to increase market share and experience positive sales growth across our product segments. As many of you are aware, the U.S. Government recently announced that it will apply a 15% tariff on a broad list of goods manufactured in China effective September 1, 2019. These
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Re: Price Increases from Manufacturers

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I spoke to one dealer today that has not heard of any impending increases in pricing for MFP's. They represent both Canon and KonicaMinolta. Still looking to hear from others for Sharp, Kyocera, Xerox, Toshiba, Lexmark, Muratec and HP. If you don't want to answer here you can PM me on this site.
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FUJIFILM DIMATIX TO SHOWCASE POWERFUL INDUSTRIAL INKJET PRINTBAR INNOVATIONS AT PACK EXPO LAS VEGAS

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of applications and fluids. The Technology Integration team will be demonstrating the Samba Mini 4300 Series on the show floor at PACK EXPO. Samba drop-on demand inkjet printheads can print drops at over 100 kHz, each directed to a precise location, producing high resolution single-pass imprints at high speed. Fujifilm’s patented RediJet ® recirculation system enables printbars to be quickly primed, resulting in faster print readiness time, minimal ink waste, and improved reliability. Each
Topic

New Version of UniFLOW from Canon

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Launched uniFLOW Online – 2019.1 *offers partners the centralized management features *simplified, now requiring only six hours of e-learning courses to train partners on installation, user set-up and device management *Device Setup Utility function, now supports eULM devices, provides a single tool which enables partners to add or update devices simultaneously *Online Setup button connects users directly from the device. *Three different packages are available; basic printing, basic scanning
Topic

Small and Medium Sized Businesses Prefer Cloud-First Print Management with Edge Computing

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application use is ubiquitous – 93% of SMBs use public cloud applications, typically Microsoft® Office 365 or similar 50% of SMBs have a cloud-first preference and 10% will only use cloud applications Security is a concern for SMBs across all applications; 52% cited security as a top concern whereas 61% cited it as a top concern for cloud-based print management However, mid-sized companies, U.S.-based companies and companies with more than 50 printers, are the most bullish on cloud-based print
Topic

Quality and Consistency: EFI Nozomi C18000 is 1st Single-Pass Digital Corrugated Printer to Achieve Fogra Certification

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to prove their ability to create print jobs conforming to PSD. At EFI’s facility, Fogra reviewed a typical printjobfor color consistency, uniformity, detail sharpness and printrunstability, in compliance with the requirements defined by PSD. “ The certification of the Nozomi C18000 printer’s output quality by Fogra proves once again EFI’s approach to delivering superior quality – which gives customers confidence for day-to-day operation ,” said José Luis Ramón Moreno, vice president and
Topic

Latest Color-Logic Case Study Shows Real Benefit for Graphic Designers

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benefits graphic designers, saving them untold hours of tedious work when producing the flawless masks required for metallic images. The Color-Logic Process Metallic Color System is now available from printers in 55 countries around the world." Color-Logic™develops color communication systems and software tool sets for a variety of special effect printing applications.Color-Logic provides brand owners, product managers, corporations, and their advertising agencies the ability to differentiate
Topic

Kirk-Rudy Selects Memjet’s DuraFlex Technology to Power the FireJet 4C Color Inkjet System

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SAN DIEGO — Sept. 12, 2019 — Memjet announced that Kirk-Rudy , a leading designer and manufacturer of equipment for the graphic arts industry, has adopted Memjet’s newest printing technology, DuraFlex, to power its latest inkjet printer, the FireJet 4C Color Inkjet System. Kirk-Rudy chose DuraFlex because it is the one technology that supports the creation of a powerful yet affordable solution with the capabilities needed to reach multiple print markets, including documents, packaging
Topic

UBEO Business Services names three to leadership roles

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AUSTIN, Texas , Sept. 12, 2019 /PRNewswire/ --UBEO Business Services—one of the fastest growing printer, copier and document management companies in the nation—is growing its leadership team by adding three key executives from across the country. William "Bill" Gardner as chief financial officer will oversee financial operations and planning; Chris Callaway will serve as vice president and general manager of San Antonio and the surrounding marketplace; and Yvonne Brown will take on the role
Reply

Re: Price Increases from Manufacturers

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Heard at BTA GrandSlam that Kyocera and Xerox are also increasing prices very soon
Topic

Grant Fitz Hired as EFI’s New Chief Financial Officer

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, business support, and financial planning and analysis in the print marketing, tech and automotive fields. “ Having worked with Grant at Xerox, I know him to be a thoughtful and insightful executive and a dynamic, resourceful CFO ,” said EFI Chairman and CEO Jeff Jacobson. “ I am excited to have him join our team to establish new financial strategies that give us the ability to drive deeper engagement and even stronger innovation in our customer offerings. “I also wish to express my appreciation to
Topic

TMC Names TPx a 2019 Communications Solutions Product of the Year Award Winner

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today. I look forward to continued excellence from TPx in 2019 and beyond.” TPx Complete provides business customers with a unique bundle of essential managed IT services, including: UCx Hosted Unified Communications as a Service Virtual Fax MSx Managed SD-WAN Managed 4G LTE Failover MSx Managed Firewall MSx Managed Endpoints For most businesses, it’s an ongoing challenge to assemble and manage all of the communications and IT services their employees rely on. That’s where TPx Complete comes in
Topic

Epson Redefines the Everyday Television Experience With New Epson LS500 Laser Projection TV(1)

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exceptionally bright, colorful and sharp picture – regardless of the viewing environment. "The Epson LS500 Laser Projection TV 1 redefines the traditional television experience by offering an immersive display size up to 120-Inches," said Rodrigo Catalan , senior product manager, Projectors, Epson America , Inc. "Whether you're watching a live sporting event, streaming your favorite series, gaming on the latest generation of consoles, or simply watching the latest blockbuster movie, the all-new
Reply

Re: Xerox Fuser Kits Offering Double Yield

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When I was working for a Xerox dealer Xerox was supplying fusers that were made in mexico and they were having over 75% failure especially for the c8070. Xerox really pushes for the techs tp put in used parts as a first option. The techs would get in fusers and drums that would have written on them 50% left. 65% left....and so on.
Reply

Re: Xerox Fuser Kits Offering Double Yield

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wow that's incredible. You wouldn't expect something like that from Xerox
Reply

Re: Xerox Fuser Kits Offering Double Yield

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Xerox....the king of nearly new products? And since they get so many machines returned the techs are given bonuses to use used parts. Many times this increases the amount of time it takes to fix a machine. Tech orders part/assembly knowing that he really just needs a motor or sensor off of it and to get it in and the motor or sensor is missing or that the assembly has been dropped that it cannot be used so they have to order another one...and probably a used one as they had to get approval to
Topic

SES to Deliver Cloud-enabled Solutions

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they will, in turn, translate to business efficiencies for our customers,” said Steve Collar, CEO of SES. To further deliver a seamless service experience for customers and partners, SES is also migrating its customer relationship management (CRM) platform to Microsoft Dynamics. The transformation to a cloud-based sales and services solution is showing results in increased productivity and collaboration between SES and its partners. Follow us on: Social Media Blog Media Library About SES SES
Topic

DRaaS Providers, Comport, Discuss the Importance of Clinical Data Management in Healthcare Facilities

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investments. Clinicians, researchers, and pharmaceutical leaders must continually demonstrate that they abide by industry standards while also complying with amyriad of legal regulations. Clinical Data Management backed by strong data center infrastructure allow for easier tracking and review of collected data to ensure that all submissions are fully compliant. Access to Quality Data. Seemingly small issues with CDM can spell big trouble down the road. Even minor errors can lead to poor outcomes for
Topic

Cisco Awards Carousel Industries the Highest Certification Level in its Customer Experience

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including collaboration, data center, networking, and security. This specialization validates Carousel’scustomer success excellence around Cisco products and services, while demonstrating its proven Customer Success methodology for delivering business value across all phases of the customer lifecycle. “Carousel and Cisco share a common vision and execution strategy for delivering the highest levels of customer service, support, and most importantly, success,” said James Suller, VP, Customer Success
Topic

Accenture Acquires Pragsis Bidoop, Boosting AI Capabilities, Big Data Portfolio and Talent

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(digital models of a physical objects, systems or processes), machine learning to optimize manufacturing processes, and advanced predictive models to reduce, for example, supply chain forecasting errors, lost sales and maintenance costs. “Accenture Applied Intelligence is experiencing strong demand and we are laser-focused on equipping our teams with the right blend of talent and technical skills to guide clients on their AI journey,” said Athina Kanioura, chief analytics officer and global lead for
Topic

NOVATECH EXPANDS INTO LOUISIANA WITH ADDITION OF COPY & CAMERA

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Nashville, Sept. 11, 2019 (GLOBE NEWSWIRE) -- Novatech, award-winning provider of Managed IT and Print Services and core portfolio company of Trivest Partners, the oldest private equity firm in the Southeast, has announced an acquisition of Copy Camera, a leading managed print servicer headquartered in Lafayette, LA. With Copy Camera joining the organization, Novatech continues its expansion into new markets as well as offering additional value to its existing customer base. An industry
Topic

Kudelski Security Named a Major Player in the IDC MarketScape: U.S. Emerging Managed Security Services

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: Emerging Managed Security Services Providers (MSSP), Q3 2018 report. Kudelski Security was also recognized for the third consecutive year as part of Gartner's Market Guide for Managed Detection and Response (MDR) Services ,and was named as one of the top 10 key players in Gartner's Europe Context: Magic Quadrant for Managed Security Services Worldwide . For more information on Kudelski Security's MSS offering or to request a demo of the award-winning client portal, visit https
Topic

Broad Sky Networks Ranked Among World's Most Elite 501 Managed Service Providers

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connectivity to mobile and fixed devices with the greatest coverage in the United States and Canada. Broad Sky is a proven leader in Wireless solutions earning them a spot on the Inc 5000 list in 2017, 2018, and 2019 and ranked on the MSP 501 list in 2019. To reach Broad Sky call (877) 291-9575, e-mail sales@broadskynetworks.net or follow us on LinkedIn . MEDIA CONTACT: Mary Khoury Marketing Director Broad Sky Networks mary.khoury@broadskynetworks.net About Informa Tech Channel Futures, Channel
Topic

# reps per manager

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Assuming sales reps have 1-3 years of experience in our industry, how many reps do you think a sales manager can effectively manage?
Reply

Re: Rumor has it that Xerox will be offering

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Have only seen this info for production and not office machines from Xerox.
-=Good Selling=-

The Unfinished Journey: Finding Fulfillment and Motivation at 67

I'm not sure about the title of this blog yet, but it's been a tough couple of months. At 67, I sometimes find myself asking, "Why am I still doing this?"

My job isn't physically demanding, and I don’t have to deal with daily traffic. My office is just 10 steps from my bedroom, and I like that. Working from home saves me at least 10 hours a week in commuting time, which we all know is our time, unpaid. That commute was just part of the job—until COVID-19 changed everything in early 2020. Can you believe that by March 2025, it will have been five years since the virus turned our world upside down?

The most challenging part of my job is the stress, especially when months and quarters don’t turn out as I'd hoped. I tend to put more pressure on myself to hit my numbers. The dealership I work for doesn’t add to my stress—it’s all me. It always has been because I strive to be the best at what I do. After 44 years of doing this daily, I still haven’t fully conquered the issue of stress. Instead, I’ve learned to live with it and manage it, especially when sales and opportunities don’t go as planned.

Over the weekend, I had a conversation with my son about his new job and the potential for advancement. Living in New Jersey, we all know we need to make a good income—everything is so expensive. I told him, “As long as you work hard, you never know what tomorrow will bring.” I hate to sound cliché, but it’s true. Things often happen when you least expect them, but they won’t happen if you give up.

Just a few days ago, one of my clients called out of the blue, saying they needed another device. We met, measured the space, and discussed how costs have risen over the past three years. My client agreed and mentioned they had to raise their own prices as well. On Monday, I’ll be delivering a quote for a $75,000 production device. There’s a good chance this deal will close quickly, like others have in the past. Now, I just need the leasing company’s approval to make it happen.

So why am I still doing this? Well, it gives me a purpose each day. I don’t think I’d do well in retirement because I need something to keep my mind active. Most importantly, I want to ensure that I can continue to take care of my wife as we grow older and give her what she needs. And truth be told, I still enjoy what I do, especially when I’m able to help my clients and other sales reps.


-=Good Selling=-

Today's Hacked

Hacked!

911/2024

Sponsored by

Recent Hacking Incidents and Cybersecurity Concerns

  • Shannon Sharpe Explicit Instagram Livestream Sparks Controversy -
    NFL Hall of Famer Shannon Sharpe claims his Instagram account was hacked after an explicit video streamed live, sparking a viral controversy. Read more.

  • Indonesian Crypto Exchange Indodax Goes Offline After Suspected $22M Hack -
    Indodax, a major Indonesian crypto exchange, suspended operations following a suspected hack, which compromised hot wallets and led to over $22 million in losses. Read more.

  • Texas House Committee on Hostile Foreign Organizations Hacked, Displays Russian Propaganda -
    The Texas House committee's website was hacked and altered to display Russian propaganda, raising concerns about cybersecurity in state institutions. Read more.

  • IndoDax Crypto Exchange Suffers Major Hack, Over $22 Million in Losses -
    Indonesian crypto exchange IndoDax suffered a massive security breach, with hackers stealing over $22 million in digital assets. Read more.

  • Crypto Exchange Hacked After 150 Suspicious Transactions Drain Over $22 Million -
    Blockchain security firm SlowMist reports that an Indonesian crypto exchange was hacked for over $22 million after 150 suspicious transactions. Read more.

  • Hacked Facebook Friends Offering Bogus Taylor Swift Tickets -
    Hackers have been taking over Facebook accounts to offer bogus Taylor Swift tickets and electronics, posing as users' friends to scam them. Read more.

  • Unc, You Hacked? Social Media Reacts to Shannon Sharpe's Instagram Live Slip-Up -
    Social media users react to Shannon Sharpe's Instagram livestream, where he unknowingly went live. Sharpe later claimed that his account was hacked. Read more.

-=Stay Safe=-

Fujifilm enters US copier market

HANOVER PARK, ILL., September 9, 2024 – FUJIFILM BI International Operations Corp., a leader in office, document, and business solutions, along with FUJIFILM North America Corporation, Graphic Communication Division, a leader in commercial graphic production and industrial print solutions, jointly announced today their expansion into the U.S. market. Their partner is Minnesota-based Marco Technologies, LLC a nationally acclaimed business solutions provider in both the office and commercial production space. This new relationship marks an important milestone for both companies, as Marco Technologies is the first Fujifilm U.S. channel dealer authorized to sell, market and service Fujifilm’s full portfolio of office and production solutions.

For office print solutions and service needs, Marco Technologies now offers Fujifilm’s APEOS series of A3 and A4 office digital multifunction printers and solutions. From remote/mobile printing capabilities to security features and sustainability credentials, APEOS offers high-value multifunction printer capabilities supporting office digital transformation, leading the rapidly changing and diverse demands of the fast-paced office environment.

For high-volume, high-speed digital production print needs, Fujifilm’s REVORIA series handles print-on-demand, variable print, and other high-end print applications in a variety of production environments, including education, government, in-plant, publishing, direct mail, commercial print, and packaging.

“Fujifilm technology provides millions of office and production solutions in Asia, Europe, and beyond, so we are excited to expand our global reach with Fujifilm’s expansion into the North American market,” said Toyoyuki (Tommy) Katagiri, head of new market business development of FUJIFILM BI International Operations Corp., and division president, Graphic Communication Division, FUJIFILM North America Corporation. “For this reason, we are honored that Marco Technologies has chosen Fujifilm to help their customers in their digital transformation journey.”

“FUJIFILM Business Innovation Corp. has sold products under the Fujifilm brand since April 2021, expanding from Asia Pacific to across the globe, while Fujifilm’s Graphic Communication Division has been a dominant leader in offset technologies, including inks, plates, and flexo, wide format, B2 and, more recently, production print digital toner solutions in the U.S., Canada and Latin America,” Hidetoshi (Toshi) Kino, general manager, Graphic Communication Division, FUJIFILM North America Corporation. “Through this collaboration between both Fujifilm companies, Marco Technologies now sells, services, and supports the entire lineup of Fujifilm office and production solutions in the U.S.”

“We’re very excited to partner with Fujifilm on this new initiative, as we have seen the success these product lines have had elsewhere in the world and know they are proven technologies,” said Clay Ostlund, chief revenue officer, Marco Technologies. “No matter the industry, when it comes to getting business done reliably, highest-quality print solutions and services are critical, and Marco will show why FUJIFILM’s A3/A4 and production print lineup is ready for that challenge in North America.”

While Marco Technologies is taking on these current products manufactured by Fujifilm today, they plan on adding additional future products in the A3/A4 space, as well as potentially growing with Fujifilm in the wide format space.

“Marco prides ourselves in listening to our customer’s needs, which is why we look forward to meeting their growing requirements and expanding into new markets with Fujifilm,” added Ostlund.

For more information, please visit https://www.fujifilm.com/us/en/business.

About FUJIFILM BI International Operations Corp.

FUJIFILM BI International Operations Corp., based in Hanover Park, Illinois, provides U.S. sales, marketing, and service support of FUJIFILM Business Innovation’s multifunction printers, laser printers, and consumables. FUJIFILM Business Innovation provides innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). Since 1962, FUJIFILM Business Innovation has pioneered numerous technologies; its offerings include R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers. It also offers business process outsourcing services, as well as marketing and implementation support of Enterprise Resource Planning systems. For more information, visit https://fujifilm.com/fbglobal.

About FUJIFILM North America Corporation

FUJIFILM North America Corporation, a marketing subsidiary of FUJIFILM Holdings America Corporation, consists of six operating divisions. The Imaging Division provides consumer and commercial photographic products and services, including silver halide consumables; inkjet consumables; digital printing equipment, along with service and support; personalized photo products fulfillment; film; one-time-use cameras; and the popular INSTAX® line of instant cameras, smartphone printers, instant film, and accessories. The Electronic Imaging Division markets its GFX System and X Series lines of mirrorless digital cameras, lenses, and accessories to provide a variety of content creation solutions for both still and moving imagery. The Optical Devices Division provides optical lenses for the broadcast, cinematography, closed circuit television, videography, and industrial markets, and also markets binoculars and other optical imaging solutions. The Graphic Communication Division utilizes its extensive industry knowledge to develop fully supported traditional and digital print solutions for industries including commercial print, wide format, and packaging with its comprehensive line of digital inkjet presses, production toner printers, and software. The Industrial Products Division delivers new products derived from Fujifilm technologies including data storage tape products, including OEM and FUJIFILM Ultrium LTO cartridges, desalination solutions, microfilters and gas separation membranes. The Non-Destructive Testing Division delivers radiography solutions to ensure high accuracy inspection of transportation infrastructure, and assets within aerospace, and oil and gas industries.

For more information, please visit https://www.fujifilm.com/us/en/about/region, go to www.twitter.com/fujifilmus to follow Fujifilm on Twitter, or go to www.facebook.com/FujifilmNorthAmerica to Like Fujifilm on Facebook.

FUJIFILM Holdings Corporation, headquartered in Tokyo, leverages its depth of knowledge and proprietary core technologies to deliver innovative products and services across the globe through the four key business segments of healthcare, electronics, business innovation, and imaging with over 70,000 employees. Guided and united by our Group Purpose of “giving our world more smiles,” we address social challenges and create a positive impact on society through our products, services, and business operations. Under its medium-term management plan, VISION2030, which ends in FY2030, we aspire to continue our evolution into a company that creates value and smiles for various stakeholders as a collection of global leading businesses and achieve a global revenue of 4 trillion yen (29 billion USD at an exchange rate of 140 JPY/USD). For more information, please visit: www.fujifilmholdings.com.

For further details about our commitment to sustainability and Fujifilm’s Sustainable Value Plan 2030, click here.

FUJIFILM, APEOS, and REVORIA are trademarks of FUJIFILM Corporation and its affiliates.

© 2024 FUJIFILM North America Corporation and its affiliates. All rights reserved.

Today's Hacked

Hacked!

9/9/2024

Sponsored by

Recent Hacking Incidents and Cybersecurity Concerns



  • Hacking of Alicia Reece's Facebook Account Comes as FBI Says Cybercrime Is at an All-Time High - Hamilton County Commissioner Alicia Reece’s Facebook account was hacked amid rising cybercrime concerns. Federal officials warn that such breaches are becoming increasingly common. Read more

  • 'Tim Cook Asking for Bitcoin': Apple YouTube Channel Hacked During 'Its Glowtime' Event? - Hackers allegedly took control of Apple's YouTube channel, streaming an AI-generated video of Tim Cook asking for Bitcoin. The breach occurred just before Apple's Glowtime event. Read more

  • New York Man Charged in Thomaston Hacking Case - A New York man was arrested after hacking into a Thomaston resident's computer and demanding $18,000. Authorities quickly took action to resolve the cybercrime. Read more

  • Major Outlets Change Standards for Hacked Emails, Protect Trump - Popular Information Leading media organizations have updated their policies on publishing hacked emails, aiming to protect the integrity of information, especially related to Donald Trump. Read more

  • Protecta Australia Allegedly Hacked, Database Listed for Sale - A hacker claims to have accessed and listed Protecta Australia’s customer database for sale. The company has yet to confirm the full extent of the breach. Read more

  • Has AI Hacked the Operating System of Human Civilization? Yuval Noah Harari Sounds a Warning - Yuval Noah Harari warns that AI could be transforming the fabric of human civilization in unsettling ways. His latest work, "Nexus," challenges readers to think about the future of AI. Read more

  • That Viral TikTok Chase Bank Money 'Hack' Was Actually Check Fraud - A viral TikTok trend that appeared to offer a money hack involving Chase Bank was actually an act of check fraud. Authorities warn of the legal consequences. Read more



  • Apple YouTube Channel Apparently Hacked Ahead Of 'Glowtime' Event - Ahead of Apple's Glowtime event, hackers allegedly took over the company's YouTube channel to broadcast fake content, including a video featuring Tim Cook asking for Bitcoin. The incident occurred just days before the highly anticipated event. Read more

  • Payment Gateway Reveals Hack Affecting 1.7 Million Cards - Slim CD, a payment processing gateway, suffered a cyberattack that compromised the credit card details of 1.7 million users. The company is working to mitigate the effects of the breach. Read more

  • WazirX Hacker Moves $11M Stolen Ether to Tornado Cash - The hackers behind the WazirX cryptocurrency exchange breach moved $11 million in stolen Ether to Tornado Cash, an anonymizing platform often used by cybercriminals. Read more



-=Stay Safe=-

MSP & MSSP & IT Industry Notes for 9/8/2024

Sponsored by

September 8th, 2024

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use re-marketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.

Cybersecurity Solutions for Health Care Protection

  • Recent ransomware attack on Change Healthcare disrupted insurance claims processing, affecting patients and pharmacies.
  • India faces growing cyber threats, with an average of 2,138 attacks per week on healthcare institutions in 2023.
  • AI-driven tools can enhance threat detection, streamline response times, and upskill healthcare employees for better security.
  • Healthcare sector must adopt AI and advanced cybersecurity measures to safeguard sensitive patient information and critical operations.

Epson Introduces New High-Performance Desktop Check Scanners for Remote Deposit Capture

  • Introduces two new desktop check scanners, the TM-S1000II and TM-S1000II-NW, designed to support Remote Deposit Capture (RDC) for streamlined check processing.
  • TM-S1000II-NW features driverless Web API technology for easy setup and maintenance, offering Ethernet, USB, and optional Wi-Fi connectivity for future-proofing.
  • Both models offer exceptional check processing speed, available in 30 or 60 checks per minute configurations, and ensure high-quality images at 200 dpi.
  • MICR accuracy rate of 99.9%, these scanners minimize errors, while built-in franking and electronic endorsement features simplify processing.
  • Scanners are now available through authorized Epson partners with a two-year limited warranty and extended service options up to five years.

Vasion and MicroTech Secure $2.8M Print Automation Deal with the U.S. Army through ...

  • Vasion secured a $2.8M contract with the U.S. Army to enhance security and efficiency through cloud-based print automation.
  • Partnership with Ricoh and MicroTech connects Vasion’s solutions to the Army’s Network Enterprise Technology Command (NETCOM).
  • Vasion’s PrinterLogic will manage up to 150,000 printers and 1.7 million users, meeting the Army's strict IL-4 security standards.
  • Deal follows a successful pilot and reinforces Vasion’s commitment to digital transformation and cybersecurity for the Army.

CompassMSP Awarded Barracuda Discover24 2024 MSP Partner of the Year

  • CompassMSP awarded the Barracuda Discover24 2024 MSP Partner of the Year for its exceptional performance and contributions.
  • Award recognizes CompassMSP's excellence in delivering Barracuda’s cybersecurity and data protection solutions to clients.
  • Partnership with Barracuda has driven significant success in enhancing clients' security and IT resilience.
  • Award highlights leadership in the managed services space and its commitment to providing top-tier cybersecurity solutions.

NRD Cyber Security income increased by 32% in H1 of 2024

  • NRD Cyber Security reported €3.643 million in revenue for H1 2024
    • 32% increase over the same period in 2023, with net profit up by 58% to €507,000.
  • Lithuanian market grew by 79%, driven by the company's Managed SOC services and increasing NIS2 Directive-related projects.
  • NRD's cybersecurity solutions, Natrix and CyberSet, strengthened the cyber resilience of key sectors in Egypt, Malta, and new markets like East Africa and the Eastern Caribbean.

Check Point Software Unveils New MSSP Portal for Partners: Vastly Simplifying Service Delivery and Ease of Doing Business

  • Unveiled new Portal for managed security service providers (MSSPs) and distributors, streamlining service delivery and business operations.
  • MSSP Portal addresses key challenges such as scaling services, managing diverse security solutions, and ensuring compliance, significantly enhancing efficiency and profitability.
  • Portal simplifies onboarding, reducing the process from a week to two minutes, and integrates seamlessly with the Check Point Infinity Platform.
  • Features include
    • effortless onboarding
    • diverse security portfolio deployment
    • flexible billing

ECS Achieves AWS Managed Service Provider Status for Tenth Consecutive Year

  • Earned AWS Managed Service Provider status for the tenth consecutive year, showcasing its expertise in AWS solutions.
  • Highlights ECS’s ability to provide specialized consulting and managed services for all stages of the cloud journey.
  • Partnership with AWS enables secure, scalable cloud solutions for the federal sector.
  • AWS’s Competency Program helps customers find APN Partners with deep industry expertise for seamless AWS solution deployment.

Lock in on Cyber Security with ARCOA

  • IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
  • Data Destruction: Ensures sensitive data is completely erased from devices before disposal
  • Asset Remarketing: Resells refurbished IT assets to maximize value recovery
  • Recycling Services: Provides environmentally responsible recycling of electronics
  • Compliance & Reporting: Offers documentation and reporting to meet regulatory standards
  • Secure Logistics: Handles the safe transport of IT assets throughout the disposal process

Perpetual Capital Partners Acquires Novatech, Inc.

  • Perpetual Capital Partners acquires Novatech, Inc., expanding its portfolio in the tech sector.
  • acquisition enhances Perpetual Capital Partners' capabilities and market presence in managed IT services and solutions.
  • Novatech, Inc. will continue to operate under its established brand, providing innovative IT services and solutions to its customers.
  • Deal signifies a strategic move for Perpetual Capital Partners, strengthening its position in the technology industry

Surpassing the Boundaries of Large Language Models

  • LLMs revolutionizing technology with capabilities in text recognition, summarization, and generation, impacting sectors like healthcare and finance.
  • Despite their power, LLMs face challenges such as misinformation and bias, requiring careful dataset evaluation and improved transparency.
  • Solutions include rigorous data review, effective prompt formulation, and strategies to enhance model interpretability and fairness.

TWAIN Working Group and the Coalition for Content Provenance and Authenticity (C2PA) enter into a Liaison Partnership Agreement

  • TWAIN Working Group (TWG) and C2PA have partnered to integrate C2PA’s Content Credentials into TWAIN Direct scanning applications.
  • Collaboration aims to improve content authenticity and traceability.
  • TWG will offer technical coaching for this integration at the TWAIN Direct Developers Day event.
  • TWAIN Direct and Content Credentials are open source, enhancing document capture and content verification

Xerox and HCLTech Extend Agreement to Drive Innovation with AI and Digital Engineering

  • HCLTech and Xerox extend their AI-driven Engineering and Digital Process Operations collaboration.
  • HCLTech will aid Xerox's Reinvention strategy for sustainable growth, leveraging its AI platform and process services.
  • HCLTech will help enhance working capital, device connectivity, and sales efficiency.
  • partnership focuses on centralizing processes and improving experiences for employees and clients.
  • partnership, ongoing since 2009, has led to 215 U.S. patents and advanced R&D labs.

PDF AI: Manage Documents with Greater Efficiency

  • enhances PDF handling with AI-driven automation, accuracy, and insights, surpassing traditional tools.
  • Automates repetitive tasks like file organization and form filling, boosting productivity and reducing manual work.
  • Minimizes human error with precise data extraction and standardized formatting.
  • Features AI-driven indexing for faster and easier document navigation.
  • Key Features:
    • Smart Text Recognition: Accurate text extraction from images and scanned documents.
    • Automated Classification: Organizes documents based on content with customizable labels
    • Advanced Data Extraction: Pulls specific information quickly, with batch processing support.
    • Includes encryption, access control, and audit trails for document security.
    • Offers advanced automation, better search and indexing, seamless integration, and enhanced security compared to traditional PDF tools.

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