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This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry Five Years Ago

Last Week of August 2017

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I'm trying to put together some of words that we used years ago with analog copiers. I was able to remember these, however I think there were many more.  Can anyone help fill in the missing ones?

  • CROP codes (used for Sharp devices)
  • Skyshot
  • Dispersant
  • Fuser oil

go here for the rest of this thread

-=Good Selling=-

Enjoy These Excellent Copier Threads from Five Years Ago This Week!

This Week in the Copier Industry 10 Years Ago (Last Week of August 2007)

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will be having trouble with later. Most of the time people sell cars because they are having trouble with them or Topic Ricoh 2232c fax forwarding format ? Ryan · 8/24/078:46 AM On the Ricoh 2232c copier when setting up fax forwarding to email can the attachment file format be selected from Tiff format to PDF format. Topic Xerox Nuvera 288 Digital Perfecting System 8/31/079:21 AM print. www.xerox.com Topic Canon Scanfront 220 Network Scanner 8/31/079:25 AM Canon U.S.A., Inc., a leading provider
Blog Post

A Short Sales Tip That Can Help You Close More Copier Business

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cards with the owner and kept the copies for my self. Can you guess what I di withthose copies? I can remember finding one prospect who needed 5,000 color prints/copies. The printer I was cold calling for was elated when he was able to secure the order and of course those 5,000 color pages were printed on one of my color devices. What's the method to the madness here? Well, in addition to cold calling for the Print Shop, I was also scouting and prospecting for net new clients for copiers. I didn't
Blog Post

A Funny Thing Happened On The Way to The Copier Demonstration

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they came up with! Well, our Print4Pay Members came up with some awesome content. Hence a collection of Great Copier Humor! A Funny Thing Happened On the Way to the Copier Demo! A customer was demo'ing a canon color copier with fiery in their office. I stopped by on the second day to check to see how everything was going. The office manager asked me if there was any way that images or pictures would just randomly print off the hard drive of the system. Apparently, some very explicit images had
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Ricoh wins Buyers Lab awards, continues empowering digital workplaces with new apps, features and Smart Support

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smartphones and tablets, printing from and scanning to them with ease. Fast, high-quality prints with impressive finishing options make these devices a great fit for busy workgroups looking to work smarter. Joining them in the smart support-enabled category is the RICOH SP 8400DN, a 60-ppm black-and-white laser printer. The RICOH SP 8400DN has the same 10.1-inch-wide Smart Operation Panel and workflow-enhancing functionality on a powerful print engine with great finishing options. This printer
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Innovative Ink From Xerox To Change Economics of Commercial Inkjet Printing

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NORWALK, Conn.--( BUSINESS WIRE )--For many commercial printers, the cost savings derived from inkjet technology was offset by the expense of pre-or-post coating the paper or having to purchase specialty inkjet coated paper. With the introduction of the Xerox Trivor ® 2400 High Fusion Inkjet Press , all that has changed. Xerox’s new High Fusion Ink produces high-quality results direct to offset coated paper on the Trivor 2400, removing the need for intermediate coating processes, primers or
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Proposal - Canon IR Advanced C5235

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Blog Post

Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

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bind (stapleless) documents between 2-5 pages. There you have, five really cool items to have a conversation with your client(s) for the new Ricoh SDP8400DN printer. One more neat feature for you The mandatory security information print can be a great selling feature also. Especially for those administrators that want to control security for all of those printed pages. With the mandatory security print turned on, the SP8400DN will lay down a security stamp on every printed page. Data such as
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Konica Minolta BizHub C360 proposal

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Topic

Copier terms/language from days gone by

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I'm trying to put together some of words that we used years ago with analog copiers. I was able to remember these, however I think there were many more. Can anyone help fill in the missing ones? CROP codes (used for Sharp devices) Skyshot Dispersant Fuser oil
Topic

Toshiba Wins Business Technology Association's 2017 Channel's Choice Award

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, Inc. Toshiba America Business Solutions (TABS) provides multifunction printers, managed document services and digital signage for businesses of all sizes throughout the United States, Mexico, and Central and South America. The company’s award-winning e-STUDIO ™ copiers and printers provide quality performance with the security businesses require. Complementing its hardware offering is a full suite of document workflow, capture and security services including Encompass ™ , the company’s
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8 Simple Tips for Salespeople That’ll Make Customers Open Up to You

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If you’ve read enough of our articles, or lots of other articles about sales , then you know that listening to your customers is one of the most important skills that a salesperson can have. Listening allows the prospect to talk about their needs and reveal a path to win their business. But listening doesn’t come easy for everyone, and getting the customer to open up and talk canitself be a challenge. Here some tips to help customers open up and start talking, and to help you listen and find
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Sharp MX 4070 Proposal

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Canon iR 5540i proposal

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Reply

Re: Copier terms/language from days gone by

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How far back do you want to go? Back to the Canon PC25 when PC meant Personal Copier? How about: Electrostatic Process Dual Spectrum Sheet fed Thermo Fax
Topic

Xerox Channel Partner TUI Enters Fast Lane; Lands Deals with Auto Racing Giants

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services (MPS) contract at Daytona International Speedway, ISC’s flagship facility, and is placing Xerox ConnectKey ® -enabled multifunction printers (MFPs) at the speedway and ISC’s corporate offices, as well as NASCAR offices nationwide. All told, TUI will equip ISC and NASCAR with more than 60 of Xerox’s new generation of devices. TUI, ConnectKey put work in the fast lane The ConnectKey devices, essentially workplace assistants for today’s offices, meet a number of critical needs for TUI and its
Topic

Ricoh Australia Partners with Logitech to Transform Corporate Meetings with Digital Workplace Solutions

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Australia’s major corporations and public sector organisations as well as small and medium size businesses. In combining Ricoh’s solutions with Logitech, Ricoh is providing customers with superior functionality and performance as well as the convenience of a one-stop shop for digital collaboration. “We are pleased that Ricoh Australia has agreed to this partnership,” said Jason Moss Head of Global Go-to-Market for Logitech’s video collaboration group. “By closely collaborating with Ricoh, we are
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Xerox School Fleet.pdf

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Reply

Re: Copier terms/language from days gone by

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Was talking with larry kirsch today and he told me about the old "carrier sheets" that clients purchased. I then remembered "copier covers". In my Minolta days, all of the Minolta copiers came with a blue cover with a white Minolta logo.
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Color-Logic To Deliver Brand Solutions for Printers at PRINT 17

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printers can offer their brand clients, in addition to the striking printed metallics produced on digital presses. Said Mark Geeves, Color-Logic Director of Sales and Marketing, in accepting the award:"Color-Logic Security-FX for digital presses is economical and enables virtually any brand to bring products to market faster while making them difficult to counterfeit.The Color-Logic Security-FX technology is executed at the design stage, which means it integrates well with the quick turnaround
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Canon U.S.A. Unveils the Next Generation Monochrome Digital Presses of the Océ VarioPrint 6000 Series Platform

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MELVILLE, N.Y. , Aug. 29, 2017 /PRNewswire/ --Addressing the market demands for increased productivity and extended media capabilities, Canon U.S.A. , Inc., a leader in digital imaging solutions, unveils the Océ VarioPrint 6000 TITAN Series of sheetfed monochrome production presses at PRINT 17. Set to be available in the Americas in 2018, the TITAN Series builds off the success of the Océ VarioPrint 6000 Series featuring a range of technology innovations designed to help further enhance
Reply

Re: Copier terms/language from days gone by

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How about Duplex Tray, Plain Paper, Cold Pressure Fusing, Staionary Platen, Push Button Color, Dry Toner, 20 Gin Sorter, SADF, Recirculating ADF Scan once, print many were the buzz words of the digital transition.
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Re: Copier terms/language from days gone by

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Don't forget "Key Operator". Back in the day the highly trained main operator had a Key to lock \ unlock the Copier. Vince
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Re: Copier terms/language from days gone by

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Ty Vince! I pulled a copy, well some scans that Old Glory sent me from a 1986 Minnela's Pocket Guide to Copiers and came up with these oldies but goodies: Clamshell design Zoom Lens Masters Paper Cassettes SADF
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Western Digital won't seek management role in Toshiba chip business: sources

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TOKYO (Reuters) - Western Digital Corp (WDC.O), part of a group offering to buy Toshiba Corp’s (6502.T) memory chip unit, is not seeking a management role in the business, people familiar with the matter told Reuters on Friday. Toshiba is scrambling to sell its flash memory unit to cover losses from its bankrupt U.S. nuclear business Westinghouse. A consortium that includes Western Digital is offering around 1.9 trillion yen ($17.3 billion) for the unit, with the U.S. firm offering 150 billion
Topic

Toshiba Sells $58.5 Million in Shares of Mitsubishi UFJ: Source

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TOKYO — Japan's Toshiba Corp sold $58.5 million worth of shares in Mitsubishi UFJ Financial Group on Wednesday, a source told Reuters, as the conglomerate struggles with losses from its bankrupt U.S. nuclear business. Toshiba sold 9.9 million shares in banking group Mitsubishi UFJ for 6.4 billion yen ($58.53 million), said the source, who declined to be named due to the sensitivity of the matter. Toshiba does not disclose information on individual stock trades, a company spokesman told Reuters
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PrintReleaf Announces

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PRESS RELEASE For Immediate Release For more information, contact dmason@printreleaf.com PrintReleaf Announces North American Reforestation Agreement Denver, Colorado, USA; August 2017 --PrintReleaf has announced a new certified global reforestation partnership providing PrintReleaf customers with the ability to reforest their paper consumption in North America. With this agreement, PrintReleaf users can now select reforestation services in the United States, Mexico, the Dominican Republic
Topic

Western Digital group finalizing $17 billion deal for Toshiba chip unit: source

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uncertainty for Toshiba, which is scrambling to sell its flash memory unit - the world’s No. 2 producer of NAND chips - to cover billions in losses at its bankrupt U.S. nuclear business Westinghouse. It would also be a remarkable victory for Western Digital, Toshiba’s joint venture partner for its chip business, after relations with the Japanese firm frayed to point where other bidders were chosen first and the U.S. firm initiated legal action that threatened to derail any deal. Sources declined to be
Topic

RSA Demonstrates New Software Releases to Streamline Digital Workflow at Print 17

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RSA Demonstrates New Software Releases to Streamline Digital Workflow at Print 17 Rochester, NY , August 29, 2017 Rochester Software Associates (RSA), provider of production print workflow software solutions for in-plant and corporate print centers will be showcasing how to streamline digital production print workflow and offer a new technology demonstration of voice-enabled workflow in booth 231 at Print 17. Print 17 is the largest gathering of the printing, publishing, in-plant, graphic
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Why Confidence is Essential to Sales Success

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Why Confidence is Essential to Sales Success By Charles Rodney, Aug 29, 2017 11:21:31 AM About a year ago my 11 year old daughter (at that time 10) asked me “why am I a salesman?” I told her “because when you are a salesperson, you control the money you make!” She looked confused so I rephrased it. “If you want to make more money you just have to work harder.” You determine how much money you make, not your boss or employer. She then asked the tough question as most kids do: “What do you need
Topic

Re: Ricoh Service terms

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Assured Parts Availability
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Re: Copier terms/language from days gone by

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I meant 20 Bin Sorter, not 20 Gin Sorter
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Re: Copier terms/language from days gone by

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Doc Feed belt
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Re: A Short Sales Tip That Can Help You Close More Copier Business

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Nice. What were the overall results. Clever approach. Can be further expanded. E.g. Lawyers accountants etc.
Comment

Re: A Short Sales Tip That Can Help You Close More Copier Business

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Larry Over the years that close worked nine out of ten times. You're right this close can be expanded for other verticals. Ty for the comment
Comment

Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

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Nice read. Good printer. I am curious about the 'device billing'. What exactly do you mean by 'device billing'?
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

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fem4001 posted: Nice read. Good printer. I am curious about the 'device billing'. What exactly do you mean by 'device billing'? I will answer that tonight, off to a few appointments this afternoon
Comment

Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

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fem4001 posted: Nice read. Good printer. I am curious about the 'device billing'. What exactly do you mean by 'device billing'? Device billing is when you charge a flat price for service each month. There clicks are unlimited, however the client needs to buy the consumables. Preferably from you.
Comment

Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

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Art Post posted: fem4001 posted: Nice read. Good printer. I am curious about the 'device billing'. What exactly do you mean by 'device billing'? Device billing is when you charge a flat price for service each month. There clicks are unlimited, however the client needs to buy the consumables. Preferably from you. What consumables are not included? Only the toner? What about other parts like drums, fuser, rollers etc.? Do you do those kind of agreements for MFP's too?
Comment

Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

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not doing any of those agreements with our MFP's. With the printer the device billing would not include the drum, or fuser. Client would pay for those. Device billing is a practical maintenance agreement for the new A3 ink based MFP's. Epson will be launching their 100ppm color device shortly. The only consumables is the print head and the ink. It's rumored that the print head will be warranted for 3 years. In addition the print head is very costly. The idea would be to charge 200-300 per month
Comment

Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

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too? No, we are not doing any of those agreements with our MFP's. With the printer the device billing would not include the drum, or fuser. Client would pay for those. Device billing is a practical maintenance agreement for the new A3 ink based MFP's. Epson will be launching their 100ppm color device shortly. The only consumables is the print head and the ink. It's rumored that the print head will be warranted for 3 years. In addition the print head is very costly. The idea would be to charge
Comment

Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

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Art Post posted: Client Pro's: Lower purchase or lease price for hardware Faster print speed than laser based vs same segment ink vs laser Unlimited pages No overage billing No unpredicted costs with overages Less downtime than laser Client Cons: Quality of prints or copies may not be equal to laser (does not matter if prints or copies stay in house) Print Head cost Ink cost may be higher than color laser, however that may be off-set by the lower purchase price Anyone care to add? Thanks! Same

Today's Hacked Update 8/22/2022

Bitcoin ATM General Bytes Hacked Due To Zero Day Bug

On August 18th, Bitcoin ATM manufacturer, General Bytes discovered that hackers used a zero-day vulnerability to siphon off Bitcoins

The IKEA Desk Hack never fails! New Office is looking SICK!

Check out the Phanteks G360A at http://phanteks.com/Eclipse-G360A.htmlIKEA Hack items shown in this video!

Cyber expert reveals you are more likely to be hacked on your birthday than on any other day

Cyber security platform TitanHQ has revealed that you are more likely to be hacked on your birthday than on any other day of the year

Multi-Factor Authentication Fatigue Attack, Signal Account Twilio Hack, Facebook and ...

Multi-Factor Authentication Fatigue Attack, Signal Account Twilio Hack, Facebook and Instagram In-App Browser. by Tom Eston on August 22, 2022

Flight hack to get 'entire row' to yourself for free - it's a 'win-win' | Travel News

FLIGHTS can be costly, especially if you opt to pay for extra legroom or seat selection. However, there is a handy hack which could help you get ..

The iPhone Screenshot Hack You Definitely Need To Know

Before we reveal the awesome iPhone screenshot hack, it is important to discuss how to take screenshots on different types of iPhones. Based on the ...

Hack into the Mainframe in JRPG Jack Move, Coming to PS4 on 20th September

Initializing... - https://youtu.be/VVDm0Xqe93w Jack Move is a colourful JRPG in which you play as vigilante hacker Noa, on...

Chinese espionage group APT41 hacked at least 13 victims in 2021

As part of four distinct campaigns in 2021, prolific Chinese state-sponsored espionage group APT41—also known as Barium, Bronze Atlas, ...

MSP & MSSP Industry Notes for August 22nd, 2022

Sponsored by

August 22nd, 2022

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.

Align, Awarded Top Managed Security Provider by GRC Outlook, is Shaping the New Model of MSPs

  • named Top Managed Security Provider by GRC Outlook
  • GRC Outlook is an industry publication covering the latest trends of governance, risk management and compliance
  • first MSP, specializing in the alternative investment industry, to offer a built-in cybersecurity program with its managed services solution, and the first to house their infrastructure in the public cloud

LicenseFortress Adds Microsoft to Expand SAM Managed Services

  • announced the expansion of its real-time monitoring of software license compliance to include Microsoft
  • LicenseFortress is an independent provider of SAM managed services for users of Oracle and VMware
  • LicenseFortress is an independent software asset management company

Wavenet Acquires Cyber Security Vendor OGL

  • acquired OGL Computer Support Holdings
  • aims to be one of the UK’s most acclaimed telecoms and technology organizations
  • acquisition means that the company has become one of the largest providers of unified communications, cloud solutions and cyber security services in the UK

CrowdStrike Earns Frost & Sullivan's 2022 Global Technology Innovation Leadership Award

Riverside Partners' Portfolio Company Convergence Networks Acquires SWAT Systems

  • Convergence Networks (the "Company"), has acquired SWAT Systems
  • SWAT Systems is a provider of managed IT, cybersecurity, and communication services
  • Riverside Partners is a middle market private equity firm with total capital commitments of $1.6 billion raised since inception

Airiam Acquires Vantage Point Solutions Group, Expanding its Footprint in SME .

  • announced its acquisition of Vantage Point Solutions Group, a leading provider of managed IT services (MSP) in Maryland, DC, Delaware, and Virginia
  • Vantage Point Solutions Group offers network and IT support, managed IT, help desk, cloud services, VoIP, and website and application development
  • Terms of the deal were not disclosed

DocSolid Releases Industry White Paper, “Digital Mailroom Best Practices for Governance ...

  • announced the release of the industry white paper, “Digital Mailroom Best Practices for Governance and Security” at ILTACON
  • white paper describes the security and governance risks law firms engage in when scanning sensitive client information
  • DocSolid creates, sells and supports the Airmail2 Digital Mailroom and Digital Records Room solutions for a hybrid workforce

Brother Mobile Solutions Launches New PocketJet 8 Series, Enhancing On-the-go Printing ...

  • launches a full suite of next-generation, full-page PocketJet printers
  • PocketJet 8 series includes enhancements to print speed and quality, USB Type-C® connectivity, and a broader range of compatible media, including thicker paper and labels
  • The PocketJet 8 Series printers include models PJ-822, PJ-823, PJ-862, PJ-863 and PJ-883. Learn more about the new models and printer series
  • Brother Mobile Solutions, Inc., a wholly-owned subsidiary of Brother International Corporation, provides innovative mobile and desktop printing and industrial labeling solutions to field workforces and mobile enterprises

Epson reveals why your printer doesn't want to print any more

  • Some Epson printers have been displaying a mysterious “service required” warning message
  • reported by The Register, the error message is a result of the ink sponges built into the printer
  • In a statement on its support page (opens in new tab), Epson claims that “depending on the level of use, the product may reach a condition where satisfactory print quality cannot be maintained, or components have reached the end of their usable life.”

ZorroSign Launches New User Interface Bringing Best User Experience to Digital Signatures

  • Upgrading the ZorroSign user experience and user interface with new features, security, compliance and system updates
  • ZorroSign's multi-chain blockchain platform unites digital signatures, identity-as-a-service (IDaaS), contract lifecycle management (CLM), privacy compliance, patented fraud prevention, user authentication, and document validation
  • ZorroSign, Inc. uses blockchain for superior privacy and security

IRIS Software Group Expands Document Management Functions in Doc.It

  • announcing the expansion of It by IRIS capabilities to include cloud-based document management
  • update enables accountants to reap the benefits of an all-in-one platform

Ingram Micro Cloud Launches New Program to Help Partners Grow Their Customer Bases

  • announces the launch of its latest initiative toward more streamlined customer success, the ULTRA Membership Program
  • now available through the Ingram Micro Cloud Marketplace in the United States and Canada
  • helps Value-Added Resellers (VARs) and Managed Service Providers (MSPs) expand their customer networks and increase profitability
  • ULTRA aims to yield benefits to reseller partners of all sizes, the membership is best suited for growth and solution-oriented VARs and early-scale MSPs

Lock in on Cyber Security with ARCOA

  • customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
  • identifying assets that are usually passed over and often have significant value

Prosys ApS becomes part of ECIT

  • Danish IT-company Prosys ApS has been acquired by ECIT
  • ECIT`s subsidiary ECIT Solutions A/S is acquiring 100 % of the shares in Prosys
  • Prosys, located in Greater Copenhagen area, Denmark, is a Danish Managed IT Services Provider

Quest selects 6clicks for resale and to support their managed cybersecurity GRC offering

  • Quest Technology Management selects 6clicks as their platform to provide digitally enabled cyber audit and management capabilities
  • Quest® is a leading global technology management firm. For 40 years, we’ve worked seamlessly with our clients to achieve their technology and business goals

ATSG Further Enhances its Managed Services, Cloud, and Security Portfolio, with the Acquisition of Vology, Inc.

  • announced its acquisition of Vology, Inc., a leading provider of managed IT, cloud, and security services
  • acquisition will strengthen ATSG’s National Footprint with a deeper presence in the Southeast, United States
  • ATSG is a global leader in transformational technology solutions as a service for today’s digital enterprise.

Introduction to Hybrid Cloud Security

  • Reported on Crowdstrike
  • Hybrid cloud security is the protection of data and infrastructure that combines elements of private cloud, public cloud, and on-premises infrastructure into a unified architecture
  • hybrid cloud offers high flexibility in moving workloads to different environments quickly while taking advantage of better features

Intellinetics, Inc. Reports Second Quarter Results

  • a digital transformation solutions provider, announced financial results for the three and six months ended June 30, 2022
  • Total Revenue increased 17% from the same period in 2021
  • Software as a Service Revenue increased 208% from the same period in 2021

Sales World... Stop Riding The Relationship Rollercoaster With Your Clients... This Isn't An 'E' Ticket Ride!

“Do what you did at the beginning of a relationship and there won’t be an end.”
Tony Robbins

We live in a business world where relationships matter.

One of the most powerful books I have read thus far about relationships is by Dr. Dharius Daniels,"Relational Intelligence"

He goes onto say the following,

"Every single area of your life is inevitably impacted by your relationships. Your spiritual, physical, financial, emotional, and professional progress is tied and tethered to who you allow to be a part of and influence your life."

Now stop and think about that for a moment... As he continues with,

"Therefore, if you are serious about taking your life to the next level, you should be serious about taking your relationships to the next level."

Are you serious and committed to taking your client relationships to the next level?

Key in on this... How you develop, nurture and build a healthy relationship funnel will play a significant part in the strength of your sales funnel.

Therefore...

What defines a client relationship?

What does a client relationship look like to you?

I'd like for you to think about this:

The relationships you think you have with your clients; do they feel the same way about their relationship with you?

When was the last time you asked your clients what they expect in a business relationship and with YOU? Try it, you may learn something!

Building purposeful, meaningful and joyful relationships is one thing; maintaining them is another important challenge.

The more you invest in your client relationships, the more you will collect on your client relationships.

Are you riding the relationship rollercoaster or are you investing in your client relationships?

NO 'E' TICKET RIDES WITH CLIENT RELATIONSHIPS

The relationship between you and your clients is much more than the brief purchase of a product, a service or a solution.

It is about meaningful connection. It's about the bond you form based upon trust, credibility and mutual respect.

“Ever been to Disneyland? That was definitely an E ticket!”
Sally Ride

Growing up in Southern California, Disneyland was a frequent hangout, filled with memories and experiences.

When Disneyland opened in 1955, visitors purchased an admission ticket and then purchased separate admission inside for each attraction. Less than three months after opening, Disneyland began selling "Value Books", these books contained several of each coupon labeled "A" through "C", to supplement the pay-per-ride system.

'E' ticket, the coveted coupon, first offered in 1959, for the most exciting Disneyland attractions at that time - Submarine Voyage, Matterhorn Bobsleds, and Disneyland–Alweg Monorail.

The term “an E ticket ride” entered American slang meaning the ultimate in thrills.

In 1983, Sally Ride became the first American woman and the third woman to fly in space, as she went on to describe her first excursion into space as a “real E ticket ride.”

Your client relationships are more than a trip to an amusement park!

ROLLERCOASTER RELATIONSHIPS?

Rollercoasters are addictive. This is why people ride, crave, and seek them out.

The fear and adrenaline rushes are peppered with the kind of relief that makes you happy to be alive.

Rollercoaster client relationships are equally addictive. Unlike rollercoasters, they can harm your well-being. Now, think about what I just said.

These rollercoaster type relationships can be characterized by emotional highs and lows, fueled by drama and passion, especially around month, quarter or year-end.

There are moments of deep connection (I need a sale) associated with and punctuated by longer periods of disconnection (I made the sale).

Folks, this is real world and sadly a daily sales occurrence. What you create by doing this is an emotionally unstable client relationship, in which your clients become frustrated due to the lack of consistent connection.

Unfortunately for many in sales, the relationship rollercoaster has been built on the tracks of low trust and commitment.

Relationship coach Kyle Benson shares,

"I define the relationship roller-coaster as a relationship that has a few emotional highs full of connection, fulfillment, and intimacy followed by longer lows of disconnection, and then back up again. Up and down, just like a roller coaster, except not as fun as the theme park you went to as a kid."

Sales professionals avoid the relationship rollercoaster by:

  • Continually building new relationships by diversifying their client networks
  • Giving as much as they expect to get from every relationship
  • Constantly pruning, renewing, and reshaping their networks frequently

Your most precious asset in sales are your clients. Question becomes... are you consistently treating them as precious assets or only during "selling time"?

HOP OFF THE 'COASTERS AND INVEST IN RELATIONSHIPS

"The key to making money is to stay invested."
Suze Orman

Here's a question for all of you... Do you value your client relationships?

I bet most of you just shouted. "Hell yeah, I value them!"

Well... then here's my next question...

How many hours this past week did you put into growing your client relationships?

What concerns me is that many in sales fail to put in the time and effort necessary to grow their client relationships beyond the surface level.

Think of client attrition and now ask yourself, "What have I done to invest in them?"

SALES PROFESSIONALS INVEST

Elite professionals, the best of the best, spend heartfelt hours every week investing in their client relationships. They commit to listening and learning something new about their clients. They show appreciation and constantly thank them for their business.

There's no better investment you can make than to invest in your clients.

Sales professionals understand and make daily deposits in their client's emotional bank account. They understand every investment they make, pays dividends now, next month and into the future.

Stop waiting for the next great sales lead or whatever magical mysterious event you think will occur, such as the "sales easy switch".

Start right now, commit, and invest in your clients.

INVEST AND COLLECT

Investing in your client relationships is one of the most rewarding investments you can make. These relationships will open new doors, providing you with new opportunities which in turn, provides you long term sales stability.

Without building“relationship capital” with your clients then how can you keep a consistent, well flowing sales funnel?

To quote Dr. Dharius Daniels,

"All relationships are consequential. They are catalytic. They push us forward or hold us back. They propel us into purpose or push us into pain. They bring joy or bring sorrow. They are incredibly impactful."

It is up to you how you nurture your client relationships.

What impact are you having with your clients? How would they describe it? Purposeful and powerful relationships matter. They will propel you into new sales heights.

What will you do to keep off the relationship rollercoaster?

Your sales career shouldn't be an 'E' ticket ride.

No alt text provided for this image

Would you like to increase your sales success and fulfillment?

This was my goal when recording all-new materials for the new Selling from the Heart Masterclass, to increasing your sales success and fulfillment in your business.

If you enjoyed the Selling from the Heart book, you’re going to love this masterclass! It takes the tools given to the next level.

Have yet to read Selling from the Heart? No worries, you will receive an audio version as a part of the Masterclass. As an option you can get a free signed copy of Selling from the Heart (just pay for shipping and handling).

You can get your copy here - https://www.sellingfromtheheart.net/book

Together, we will go on a journey where we’ll dive into how to apply the ideas in the book to help you achieve even greater sales success.

With each of the 10 sessions, you’ll receive questions that will help you increase your sales in a way that also makes selling more enjoyable and fulfilling.

This masterclass is configured with you in mind where you can complete the course in chunks from any mobile device, iPad or computer, based on your availability.

You’ll also discover fun bonus materials throughout the course.

ACCESS THE MASTERCLASS HERE.

Todays Hacked Update 8/18/2022

Today's Hacked Headlines



Apple warns of major hacking threat — update your iPhone, iPad or Mac now

Several iPhones, iPads and Macs all vulnerable to hack which Apple says “may have been actively exploited.”

“Quantum-Safe” Crypto Hacked by 10-Year-Old PC

Future quantum computers may rapidly break modern cryptography. Now researchers find that a promising algorithm designed to protect computers from ...

Utah artist fought to get Instagram account back after she was hacked

Dall posted immediately on a secondary Instagram account that she had been hacked and began changing passwords and setting up two-factor ...

Mom shares how her prodigious 11-year-old hacked the school's internet and people are howling

For the past two years, schools have relied on the internet to conduct at-home school, either exclusively or in a hybrid format.

2000 Mules' Stars Say China HACKED, Wiped Out Evidence That Trump Lost 2020 Election

Stars from the "2000 Mules" film say that China's hacking dispel the evidence that Donald Trump lost the 2020 U.S. Presidential Election.

Debit card fraud leaves Ally Bank customers, small stores reeling

How Crash Bandicoot Hacked The Original Playstation · Myst: The challenges of CD-ROM | War Stories · Markiplier Reacts To His Top 1000 YouTube ...

US state flagged bugs in software exploited in alleged China hack

Mandiant's report into that hacking campaign said APT41 had compromised the networks of at least six US state governments but did not mention any of ...

Your Netflix might be HACKED – check for the worrying red flags right now

CHECK your Netflix account for moochers, snoopers and hackers.There are plenty of red flags that can reveal if someone has secret access to your ...

Ukraine at Black Hat, Starlink hacked, Cybersecurity workforce inequity

Killnet claims to have hacked Lockheed Martin. The Moscow Times has reported that the Pro-Russia Killnet group is claiming responsibility for a recent ..

Note from Art:  Anyone interested in sponsoring our new series?  Please PM me for details

This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry Fifteen Years Ago

Third Week of August 2007

sponsored by

Is Product Discounting the Way to Go?

Sure, you want the business, but is discounting the way to go? Studies have shown that once the reduced price goes away, so may the customer. Better to slowly build a base of customers who really want your product "at the regular price" and who will stay with you due to your service and expertise.

Enjoy The Great Copier Threads from Ten years Ago This Week

Weekend notes 8/19

Art Post (Guest) ·
across the southwestern U.S., which sold out to DANKA. He started Documation after his departure from DANKA. o POA has locations throughout the states of Oregon and Washington, including Seattle, Portland, etc. In addition, the company also has a location in Phoenix & Tucson. o Carries Konica Minolta, Sharp, Ricoh, Toshiba, Hewlett Packard, and Xerox printers. o Owned by Terry Newsom o Founded in 1976
Topic

'Best Image Quality' Award To Konica Minolta bizhub

Art Post (Guest) ·
interviews with hundreds of customers. After a thorough validation process, we were left with 207 locations representing a device population of 237 MFPs.” “This year Konica Minolta MFPs were ranked the highest overall with respect to Image Quality, beating out rivals such as Canon, HP, Ricoh, Xerox and others,” added Slawetsky. “Konica Minolta also was rated highest in Printer Capability, Scanning Capability and more. Based on feedback from end users, anyone with stringent image quality requirements
Topic

Ricoh 2232c fax forwarding format ?

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On the Ricoh 2232c copier when setting up fax forwarding to email can the attachment file format be selected from Tiff format to PDF format.
Reply

Re: Bates Stamping MP4500sp

·
IPro is one of Ricoh's new 3rd party solution providers and they have a product that has a built in "bates" solution. I have not had time to research it yet but I will see it in September at the Ricoh Developers Conference. Here is a small brochure i found.
Topic

RICOH ANNOUNCES RELATIONSHIP WITH NASBA

Art Post (Guest) ·
of our reseller members and partners. For more information, please visit www.nasba.com and www.nasbadigitalhome.com . About Ricoh’s Printing Solutions Division The Printing Solutions Division (PSD) of Ricoh Americas Corporation is committed to meeting the critical needs of the company’s resellers and their customers by providing world-class printers and multifunction solutions that enhance document workflow. PSD offers resellers that are Ricoh Reward Members a wide variety of marketing and
Reply

Re: Sales Tips

Art Post (Guest) ·
The very first rule about selling anything is you have to believe in what you are selling. How many sales people do you meet and you know straight away that they don't believe in what they are selling because you can feel it when people are lying to you. I have quite often got that feeling from used car sales people because they often know they are selling you something that you will be having trouble with later. Most of the time people sell cars because they are having trouble with them or
Topic

Xerox Pricing!

Art Post (Guest) ·
See attached Xerox document
Topic

CGM Printing Problem

·
A customer is using printing their CGM files through PC Win utilizing the CGM option. They check the "invert" box to suppress the background but they still get small black dots all over the page. Anyone know how to eliminate this?
Topic

Ricoh Gelsprinter Promo

Art Post (Guest) ·
Buy 5 Get One FREE!see attached file
Reply

Re: Can this be done? 3025 Aficio

·
The fax forward to folder allows for the default file type to be changed from TIFF to PDF. I will see if the forward to email can be changed too.
Reply

Re: RICOH ANNOUNCES RELATIONSHIP WITH NASBA

·
Great! Now even more competition. Thanks Ann, we sure appreciate you folks doing everything you can for the Independent Dealers to help us sell more Ricoh printers. Gotta love ya!
Reply

Re: B2C defined

·
Correct. B2C means "Black to Color." This term was created about 5 years ago to designate the "next big thing" in the industry, which was the move from black & white output to color output in the office. Sort of along the lines of "A-to-D" for the Analog to Digital transition. I think the results of the last few years are proof that this revolution has happened (and is still happening). And to re-iterate what Eddie 2 Times said, Ricoh color MFPs can be used in a B2C environment (traditionally
Reply

Re: "cover page"

Art Post (Guest) ·
there are a couple of workarounds for this, the first is to setup a custom print ikon withthe rpcs driver that adds a front or back cover to each job that is printed, however you will have to set this on every pc and explain to the users theat they have to use this icon when printing. Will get back to you on the second one, nust do a little research!
Reply

Re: "cover page"

·
You can turn on "seperator page" from with the advanced tab of the printer properties page. FYI this is a Microsoft Windows feature and is not specific to any printer model or manufacturer.
Reply

Re: "cover page"

·
When setting up the seperator page browse out to the system 32 folder and there are 3 or 4 already created .sep files, all of which will automatically print a banner page before each print job that has the computer name and/or username on it. If this printer/MFP is on a server and being shared you would only have to set this up once, otherwise you will have to do this on each pc.
Reply

Re: "cover page"

Art Post (Guest) ·
quote: Originally posted by IT Dude: When setting up the seperator page browse out to the system 32 folder and there are 3 or 4 already created .sep files, all of which will automatically print a banner page before each print job that has the computer name and/or username on it. If this printer/MFP is on a server and being shared you would only have to set this up once, otherwise you will have to do this on each pc. very nice!
Reply

Re: Ricoh 2232c fax forwarding format ?

Art Post (Guest) ·
on the older 3025 series you can only faxforward 2 tiff, not sure withthis one, can anyone else help?
Reply

Re: Ricoh 2232c fax forwarding format ?

·
Art- you are correct. With the new devices, we can change the file format to PDF when forwarding to folder only (not email). The 2232C can only forward to email or another fax, so the file format is limited to TIFF.
Topic

Can this be done? 3025 Aficio

Art Post (Guest) ·
Can the 3025 fax forward to email as a pdf? I know it can be done with tiffs, however we are at a loss for odf, do we need the file format converter board?
Topic

"cover page"

beachcopy (Guest) ·
how do I turn on the feature that puts a "cover page" in front of each print job from different desktops on a 1060? Have client that has LOTS of users, keep getting each others print jobs mixed up! Thanks
Topic

Bates Stamping MP4500sp

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Can anyone recommend an option other than the E-Copy to allow Bates stamping via copy and printing on the MP4500?

Todays Hacked Update 8/17/2022

Todays Hacked Headlines

Confused cyber criminals have hacked a water company in a bizarre case of mistaken identity

A company which provides 1.6 million people with drinking water says it has been targeted by cyber criminals -- who appear to mistakenly believe..

Indian embassy's website hacked - Geo.tv

To mark their protest, Kashmiri hackers hacked website of Indian Embassy in Egypt....

Collin County hospitals get hacked, exposing social security numbers and health data

MCKINNEY, Texas — Methodist McKinney Hospital and two of the company's surgical centers had their computer systems hacked earlier this summer, ...

Nearly 1,900 Signal Messenger Accounts Potentially Compromised in Twilio Hack

Signal says attackers may have compromised the end-to-end encrypted messaging account of about 1900 users as a result of Twilio hack.

CS:GO trading site hacked to steal $6 million worth of skins - Bleeping Computer

hack-announcement. The platform is still restoring its services and has entered the third day of its extended outage, while the impacted users ...

Signal hack: Private messaging services hit by hack, leaking users' phone numbers

Signal, the secure messaging app, has been hit by a hack that leaked its users phone numbers.....

UK Water Supplier Hacked, But Did Ransomware Gang Hit Wrong Target?

South Staffordshire reported the hack after a ransomware gang called CL0P announced it had recently hacked a UK water supplier. The only problem?

the data of 5.4 million Internet users has been hacked

Twitter notifies affected accounts. Twitter specifies thatno password was stolen by pirates. Among the hacked information, however, we find the ...

Website that lets you send poop through the post gets hacked

A known threat actor has hacked his way into notorious revenge website ****Express and leaked the company's secure data, including customer email ...

The Law Firms That Get Hired When A Firm Is Hacked | The American Lawyer

Law firms have additional vulnerabilities to cyber hacking, namely disclosure requirements and fiduciary duties to clients. Leaders of Lewis Brisbois' ...

7 tips to help avoid your Twitter account from being hacked

For a long time now, there have been multiple cases of Twitter accounts being hacked. In the recent past, many high-profile and verified Twitter ...

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