see attached file
MFP Copier Blog
If Today Is Your Birthday by Chris Polek for November 7th, 2022
MSP & MSSP, IT Industry Notes for November 6th, 2022
MSP & MSSP, IT Industry Notes for November 6th, 2022
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Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.
DX (Digital Transformation) spending to increase
Research published by IDC
- Global spending on digital transformation to reach $3.4 trillion by 2026
- CAGR of 16.3%
Dataprise Expands Further on the West Coast and Enters Boston with Acquisition of Reboot ...
- announced the acquisition of California-based managed service provider Reboot Networks
- Dataprise, provids of managed IT infrastructure services and cybersecurity solutions
- Reboot Networks delivers high-touch managed IT services to businesses in southern California, Seattle, and Boston
Research conducted by Opinium
- 4% of workers admit they are doing the bare minimum at work, much lower than what others have been claiming
- 82% are “engaged” at work
- 65% are “enthusiastic” about what they do
- 44% are ready to change jobs if right offer came along
- 52% of management think employees should be grateful to have a job
- 39% of workers are occupied with administrative tasks
- 64% would enjoy their work more if they had more time for creative tasks
- 72% enjoy learning from others who are physically around them
- 63% enjoy combining work with social activities
Solution vendors buys other solution firms
Docufree, headquartered in Atlanta, Georgia, announced it has acquired DealerDOCX of Victor, NY
- Provider of cloud-based document management solutions for the automotive industry
- Purchase price not announced
- Dura Software, headquartered in San Antonio, Texas, announced it has acquired Fenestrae of The Hague, Netherlands
- Fenestrae is maker of a cloud fax solution
Inspectorio Introduces DocuFlow, a Document Management Solution Built for Supply Chains
- announced the release of Inspectorio DocuFlow, a document management solution
- DocuFlow allows supply chain partners to automate and streamline document management workflows, collaborate with users both inside and outside the boundaries of your organization
Xerox's PARC Spins Out Novity, a Breakthrough Predictive Maintenance Venture
- has developed and commercialized industrial predictive maintenance technology
Docufree Acquires Document Intelligence Solution Provider DealerDOCX
- acquisition of DealerDOCX, a cloud-based document-management solutions for the automotive industry
- “We are proud of Novity’s success to-date and look forward to following the journey as it grows beyond PARC and brings manufacturers closer to the ultimate goal of zero unplanned downtime.”
Cloud based IT solution company - Cloud Geeks - wins at Comms National Awards!
- announced it had been crowned Best SME Managed Service Solution at the Comms Dealer Comms National Awards 2022
- provided a compelling managed services solution to its client Carnevale based on Microsoft Azure infrastructure
- Formed in 2020, Cloud Geeks employs expert cloud consultants, and partners with the best SME cloud technology providers in the industry
Westwood Technology Group Announces Acquisition of Sentant
- announced today the acquisition of Sentant, one of the leading managed IT and security service providers based in the San Francisco Bay Area
- Will Pizzano, CEO of Sentant, Lior Klisman, COO, and the rest of the team at Sentant will remain in their current roles
- Sentant will continue to operate as a stand-alone entity within the Westwood family
Lock in on Cyber Security with ARCOA
- customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
- identifying assets that are usually passed over and often have significant value
Epicor Expands in Canada with Professional Services and Software Acquisition
- announced it has acquired professional services assets from Evron Computer Systems
- Evron Computer Systems is a Canadian managed IT services provider
Vonage Study Reveals Digital Transformation Opportunities
- results of Vonage’s 11th Annual Global Customer Engagement Report open the door to digital transformation opportunities via artificial intelligence, omnichannel communications, and other innovations
- only 45% of consumers stating that they are “very satisfied” with the way in which they connect with companies
- The top customer grievances in creating positive connections with businesses include long wait times to speak to customer support agents (63%), needing to call for support multiple times (63%), repeatedly experiencing the same issue (61%), and long automated phone menus (57%).
ECI Software Solutions Appoints Shahin Hatamian as Chief Product Officer
- announced that it has appointed Shahin Hatamian as Chief Product Officer
- Hatamian will guide ECI’s product vision and be responsible for translating that vision into a strategy roadmap
- ECI Software Solutions provides industry-specific business software solutions and services, focusing on cloud-based technologies
Loffler Companies Named an Elite Dealer for Fourteenth Consecutive Year
- named a 2022 Elite Dealer by ENX magazine and ENX The Week in Imaging
- Elite Dealer Award honors the best and the brightest in the imaging technology dealer community
- Elite Dealer honorees were selected based on numerous criteria, including growth initiatives, innovative marketing programs, outstanding customer service, charitable and service contributions to the community, progressive workplace cultures and adaptability to an ever-changing market
For MSPs, Customer Demand For AI Is Already Here
- Artificial intelligence, machine learning and automation aren’t just in the realm of science fiction
- technologies in use today by MSPs and their customers
- “We’re already in the AI market,” Paulson said
- Reported on crn.com
This Week in the Copier Industry Five Years Ago
This Week in the Copier Industry Five Years Ago
Second Week of November 2017
sponsored by
I'm looking for help, I need to reach out to KM, Toshiba and HP principals. I'm willing to offer free Premium/VIP memberships for the team along with some other stuff. Please contact me for details apost@p4photel.com
-=Good Selling=
Enjoy The Best Threads in The Copier Industry
Mopria Print Service 2.3 Unleashes New Mobile Printing Capabilities with Share-to-Print from Android Devices
New Jersey Print Shop Selects Pre-Owned Ricoh MP W3601SP vs KIP 3000
New Canon imagePRESS C650 Digital Color Press Designed to Meet Print/Copy/Scan Needs of Demanding Marketing Offices, In-Plant and Printshop Environments
Fuji Xerox launches Iridesse press
Making the right moves on the field, Texas Athletics partners with Ricoh off the field
Toshiba America Business Solutions Acquires Electro Imaging Systems, Inc.
HP Introduces Faster PageWide XL Printers for Enhanced Technical Production
Canon U.S.A. Congratulates Advanced Systems, Inc. on 60 Years of Business
The Real Reasons for the Race to Zero in the Copier Industry
Sharp First Manufacturer To Achieve New International Security Standard
Overcome the “I want to shop around” Objection
PSIGEN Announces PSIsafe Integration for SalesForce CRM
Office Printing By The Numbers: Winners and Losers By Vertical
Re: Canon U.S.A. Congratulates Advanced Systems, Inc. on 60 Years of Business
Brother International Corporation Introduces Award-Winning, Class-Leading Dual Color Label Printers
Hackers can crash your printer, how to not let it happen to you
Toshiba considering $5.3 billion capital injection
Japan's struggling Toshiba logs $436 mn loss in first half
Fujitsu Demonstrates Real-World Applications of Multivendor, Open Source Technology
Ricoh PBM 350 Plockmatic Booklet Maker pricing
N.J. Companies Go Digital with Xerox iGen 5 Press
Canon's $4.4M Win In Toner Patent Case Left Untouched
Re: The Real Reasons for the Race to Zero in the Copier Industry
Why I Contacted a Premium/VIP P4P Hotel Member Today!
Lexmark Introduces Advanced Output Management for Healthcare
Sales Leaders: The 3 P's Your Sales Reps Must Embrace To Smash Their Quota In 2018
Re: New Samsung A4 Color MFP Brochure
Robert Zamora
EFI Connect 2018 to Feature Dedicated In-Plant Educational Track
30 Responses to the Dreaded Sales Objection "It Costs Too Much"
Gobins merges with Corporate Technologies, Inc
Re: Hackers can crash your printer, how to not let it happen to you
Re: Ricoh PBM 350 Plockmatic Booklet Maker pricing
Re: Ricoh PBM 350 Plockmatic Booklet Maker pricing
Attention Sales World... How Often Are You Making Deposits In Your Relational Bank Account?
"Equity is the only acceptable goal"
Paul Farmer
What is an acceptable relationship with your clients?
How would you define it?
How would you clarify it?
What does it look like?
Whether you are a sales leader or sales professional, I'm here to inform you... Building relational equity with your clients is the gift that keeps on giving.
As defined by Dictionary.com, equity being defined as:
- The quality of being fair or impartial; fairness; impartiality
- Something that is fair and just
Now, apply equity as defined to your client relationships, and then ask yourself...
Have I been fair and impartial with my clients, really?
We all agree and acknowledge the importance of client relationships, but what are you doing to dig in, building a fortress around your relationships.
Relational equity is your new lead magnet. Are you a sales professional who attracts or a sales rep who repels?
The relational equity you build with your clients might be the difference between just getting by and sales longevity.
Relational equity builds sustainable sales growth.
Addington Consulting defines relational equity as,
"Something that is carefully cultivated and preserved by those who desire to influence others. It is an intentional investment in relationships over time that causes others to trust."
In a world where trust and credibility are scarce, building relational equity is about the time, goodwill and value you invest in relationships, expecting nothing in return.
RELATIONAL EQUITY STRENGTHENS TRUST
Trust is based on radical honesty and being real with someone; not having to worry. Trust grows through intentionality and not a facade.
Relationships evolve, and when value is consistently added to your client's life, combined with authentic communication, a long-term connection is created.
Trust, time, connection, authenticity, intentionality, and meaningful value become the key ingredients to relational equity.
I love this quote courtesy of Santosh Kalwar,
“Trust starts with truth and ends with truth.”
Therefore, the more time you spend with your clients, the more intentionality you bring to the relationship, walls are soon replaced by bridges, and bridges become the pathway to incremental sales revenue.
Advantages of building relational equity with your clients:
- Creates harmony
- Opens-up new sales opportunities
- Reduces client attrition
- Attracts new clients just like them
INVEST IN BUILDING RELATIONAL EQUITY
Think of relationships like bank accounts. There are deposits and withdrawals, with daily balances reflecting where things are presently.
If you’re not careful, you may end up with overdraft charges with your clients because of insufficient funds in your relationship account.
You must continually assess your client relationships. What is the overall health of these relationships?
Do your relationship accounts have high balances with great engagement, healthy and meaningful conversations, or are they in overdraft protection?
To build relational equity means you must make daily deposits. This requires discipline, extreme focus and radical consistency.
You reap what you relationally sow
Question for everyone in sales...
Why have you become lazy when it comes to maintaining your client relationships?
Client retention, loyalty and the equity you build are foundational to your sales survival.
When it comes to building relational equity, think about this quote...
"There is absolutely nothing that can be taken for granted in this world."
Robert Anton Wilson
Need I say more?
BUILD RELATIONAL EQUITY, 2X YOUR SALES GROWTH!
For monumental sales growth to happen, you must truly care. You must give a rip about bridging the relational divides and perception that exists between your clients and how they view salespeople.
Here are three ways you can increase your relational equity.
UNDERSTAND THE VALUE YOU BRING
A few questions for you...
- How do you really know you are delivering value?
- Are you really giving your clients what they value better than your competitors?
Are you sure?
In this hyper-competitive business landscape, one cannot assume any longer. Just because your clients continue to do business with you year over year doesn't mean anything any longer.
When is the last time you asked your client's "What value do I, our services and our products create for you?"
I am waiting for your answer, still waiting, still waiting; this is what I thought - it has been a while.
Let's pause for a moment... I would like for you to grab a sheet of paper and a pen, ask yourself these two questions and then write down your responses to:
- How do I help my client's gain a competitive advantage?
- What is my client's perception of value in working with me?
To understand the meaning of value, you must first put yourself in their shoes and see the world through their eyes.
ALLOW YOUR CLIENTS TO REALLY GET TO KNOW YOU
Creating true, authentic and meaningful relationships by spending informal time with your clients helps to bridge the relational gaps.
Do you really know your client's, and do they really know you?
When you get to know your clients inside and out and they get to know in the same fashion, you can hyper personalize the attention you give them.
I am believer that true leadership in sales is your ability to affect change and to become an influencer inside your current accounts.
The more you can lead with a servant's heart the better off you will be. Open your heart, go first, and share a piece of you.
TREAT YOUR CLIENTS AS VALUED CLIENTS
“How you think about your customer influences how you respond to them.”
Marilyn Suttle
Do you view your customers as customers, or do you view them as clients? How many view them as clients but treat them as customers? Ponder that one for a moment!
Are you building customers or are you building clients?
Customers buy things and clients seek advice!
Therefore, are you treating your customers as a means to sell your products or are you treating them as clients who value your insight?
Value is in eye of the beholder.
If you want your clients to value you and what you bring to them, then think about how you treat them, educate them and help them to do better business.
RELATIONAL REFRAMING
Are you willing to make the investment?
The strongest currency you have is to build relational equity with your clients. The greater the equity the greater the trust and influence.
The lower the equity the less the trust and influence. Relational equity is something one must carefully cultivate and preserve. It is the intentional investment in your client relationships over time that will cause them to trust, count on, value, and appreciate you.
By building relational equity, you will strengthen relationships, command premium prices, develop brand loyalty (YOU), create a loyal following thus generating more revenue over the lifetime of the relationship.
Those sales leaders and salespeople with the greatest relational equity are the wealthiest people in the best sense of the word.
Would you like to increase your sales success and fulfillment?
This was my goal when recording all-new materials for the new Selling from the Heart Masterclass, to increasing your sales success and fulfillment in your business.
If you enjoyed the Selling from the Heart book, you’re going to love this masterclass! It takes the tools given to the next level.
Have yet to read Selling from the Heart? No worries, you will receive an audio version as a part of the Masterclass. As an option you can get a free signed copy of Selling from the Heart (just pay for shipping and handling).
You can get your copy here - https://www.sellingfromtheheart.net/book
Together, we will go on a journey where we’ll dive into how to apply the ideas in the book to help you achieve even greater sales success.
With each of the 10 sessions, you’ll receive questions that will help you increase your sales in a way that also makes selling more enjoyable and fulfilling.
This masterclass is configured with you in mind where you can complete the course in chunks from any mobile device, iPad or computer, based on your availability.
You’ll also discover fun bonus materials throughout the course.
This Week in the Copier Industry Ten Years Ago
This Week in the Copier Industry Ten Years Ago
Second Week of November 2007
sponsored by
Last week I stated the countdown continues and today marks 7 weeks left until the start of 2023. That's significant for the the Print4Pay Hotel because it means we'll start a new series "The Week in Copiers 20 Years Ago". I guess that's quite an accomplishment because our data is not just press releases but more and insight as to what was on the mind of our imaging professionals on any given month or year. That was and still is field marketing at it's best. Come join us .
Stay tuned!
I'm looking for help, I need to reach out to KM, Toshiba and HP principals. I'm willing to offer free Premium/VIP memberships for the team along with some other stuff. Please contact me for details apost@p4photel.com
-=Good Selling=
Enjoy The Best Threads in The Copier Industry
Nuance Delivers Mobile Print Convenience with Enterprise-Level Control and Security
Ricoh Named a Leader in Analyst Firm's 2012 Multifunction Product (MFP) and Printer M
Konica Minolta Updates PageScope Mobile iOS App
Aficio™SP 100 e/SP 100SU e/SP 100SF e – Ricoh Launches its Smallest B/W A4 Laser Prin
United Business Technologies to Add New Canon Copy Machine to Fleet
Eco-Friendly Copier Erases Printouts
Re: Konica Minolta Sales Up !
Keep America Beautiful to Award Xerox Corporation 2012 Vision for America Award
Canon establishes new MPS Accreditation scheme for partners
Ricoh Europe Joins Two Sides and Print Power
Copiers & Maintenance Request for Proposal
Print Audit Premier Program Signals Shift in Business Models
Canon Wins BLI’s First Line of the Year Award for Energy Efficiency
AUXILIO Signs Five Year Managed Print Services Contract with New Hampshire's LRGHealt
Windows 8 Compatability
New Release of PrinterOn Enterprise Mobile Printing Platform
Re: Windows 8 Compatability
Ricoh Americas is contact my accounts for......
Smart Device Print
Xerox to lay off 2,500; local impact unclear but unlikely to be severe
Sales 101
Re: Scan to Windows 8
Re: Sharp has Serious Money Problems!
Apple bailed out Sharp to the tune of $2bn last quarter: analyst
Samsung Targets Quality and Convergence with New A4 Colour Laser Line up
Xerox Sees 4Q Miss, Boosts Buyback Program by $1B
HP LaserJet M775, M712, M575c, M525c E-Forms and Barcodes by TypeHaus Lead New Genera
Toshiba Introduces New Line of Photocouplers
Re: Ricoh Americas is contact my accounts for......
Re: Ricoh Americas is contact my accounts for......
Christine
Re: USA Presidential Poll
Re: Toshiba & Memjet
Re: Sharp has Serious Money Problems!
OKI Data Announces Sponsorship of Questex Solutions Summit
Georgia
Just uploaded additional RFP's for November 2012
Re: Konica Minolta Sales Up !
Re: Ricoh Americas is contact my accounts for......
Re: Ricoh Americas is contact my accounts for......
This Week in the Copier Industry 15 Years Ago
This Week in the Copier Industry 15 Years Ago
Second Week of November 2007
sponsored by
The push for the last eight weeks of the month is in full swing, with a little more than 50% of November left I was able to book 4 order this week. This totaled about $46K and $2=14.5 from last week. Surprisingly, I have a another $93K that has a decent chance of coming to fruition in the next two. Yes, it's time to grind it out!
Stay tuned!
I'm looking for help, I need to reach out to KM, Toshiba and HP principals. I'm willing to offer free Premium/VIP memberships for the team along with some other stuff. Please contact me for details apost@p4photel.com
-=Good Selling=
Enjoy The Best Threads in The Copier Industry
Konica Minolta Unveils Two New Color AIOs to Cater to the Increased Printing Workflow
RICOH INTRODUCES THE AFICIO SP 1000SF
RICOH’S ANN MOSER NAMED BEST EXECUTIVE IN
Re: Kyocera Mita America Adds Two New High-Performing, Cost-Effective Document Imaging So
new Ricoh SP1000SF.
CANON U.S.A. INTRODUCES NEW imageCLASS MF7400 SERIES MFPs FOR SMALL BUSINESSES AND OF
Ricoh Digital Duplicator DX 4640PD Web Ex Dealer Training REMINDER
MP C2500spf Slow printing from MAC!
This year's budget, last year's economy
Printers: C410DN Issue Multi Print
Kyocera Rumor!
Does Ricoh Needs a Non 11x17 Turbo MFP?
Democrat Presidential Primary Poll
Sales & Service opportunities
Print Shop References
Re: Sales Tips
Re: Does Ricoh Needs a Non 11x17 Turbo MFP?
Who Should I Buy from an Authorized Dealer or Direct Branch?
Need Everones Input for a Solution for Client
Need everones help for this solution!!!!
Samsung Ready to Rock the MFP World!
Re: Does Ricoh Needs a Non 11x17 Turbo MFP?
Re: Up Coming Ricoh Launches
You gotta read this from Key Leasing!
Interview with a salesman
In this video, Rich Gigl, Sales Manager at National AZON shares his thoughts on market trends within large format scanning, Contex innovations, how to develop customer relationships, end users needs, and much more.
Today's Hacked!
Hacked!
11/3/2022
Vodafone Italy discloses data breach after reseller hacked - Bleeping Computer....In June 2020, they bartered the data of Frost & Sullivan employees on hacking forums after breaching a backup server. At the time, the threat actor ...
Her Facebook, Instagram accounts were hacked. Now she says she may lose $20K. - nj.com....Kelly said she's been locked out of her Facebook and Instagram accounts after they were hacked. It could cost her more than $20,000 in lost ...
UK tightens security over hacking fears from Russia, China | Fox News....Russian spies allegedly hacked former Prime Minister Liz Truss's phone in the summer during her challenge for party leadership, which ultimately ...
Dropbox 'Hacker' Hasn't Stolen Passwords Or Data Of 700 Million Users - Forbes.....The hugely popular Dropbox file-hosting service has been hacked. Or, at least, you could be forgiven for thinking that, given the story that is ...
Emergency plan: What to do if you've been hacked - Security Boulevard....Emergency plan: What to do if you've been hacked · 1. Change your passwords. · 2. Enable two-factor authentication. · 3. Call your bank. · 4. Tell friends ...
Solana-Based Lending App Solend Gets Hacked for $1.26 Million in 'Oracle Attack'.....The Solana-centric lending application Solend lost $1.26 million in an oracle attack, according to a recent Solend Twitter update.
Black Basta ransomware gang linked to the FIN7 hacking group - Bleeping Computer....Security researchers at Sentinel Labs have uncovered evidence that links the Black Basta ransomware gang to the financially motivated hacking ...
-=Stay Safe=-
Todays Hacked!
Hacked!
11/2/2022
Breaking World's Biggest Crypto Options Exchange Hacked – $28M Missing So Far....Crypto exchange Deribit has been hacked with an estimated $28 million stolen from a hot wallet. The exchange says client funds are safe.
CalFresh Recipients Say EBT and Cards Hacked by Scammers - NBC Los Angeles.....Some CalFresh recipients have reached out to the I-Team saying their electronic benefits transfer, or EBT, cards have been hacked by scammers.
Hacking with your Browser - Security Boulevard....most of these addons will have compatibility issues. To update a Firefox The post Hacking with your Browser appeared first on Security Aegis.
France's Thales says hackers claim to have stolen data - RFI....Cybercrime · Hacking · Defence · France · Russia · Ukraine. Related content. France - Taiwan. Thales to pay millions of euros in compensation over ...
Leaders of right-wing election conspiracy group jailed after being found in contempt of court....True the Vote has not offered any evidence that they successfully hacked Konnech, or that Konnech was involved in any election fraud. The court order, ...
Vaunted U.S. "Delta Command & Control" System Hacked By Russia: All AFU Unit ... - BitChute....."The Joker hacked into the much-vaunted American Delta command and control program, which is actively used by the Armed Forces of Ukraine.
Pelosi home security cameras hacked - Page 14 - The Geek Club - FFToday Forums....Sure, high intelligent people are best suited to point out flaws in the intellectually challenged. That goes without saying.
-=Stay Safe=-
Better Call Art "Add Extra Selling Days"
End of month close for twice a month, benefits one one hour a day