see attached file
MFP Copier Blog
Todays Hacked!
HACKED!
11/9/2022
15,000 sites hacked for massive Google SEO poisoning campaign - Bleeping Computer.....Hackers are conducting a massive black hat search engine optimization (SEO) campaign by compromising almost 15000 websites to redirect visitors to ...
Hacked Australian Health Insurer Data Posted to Dark Web (1) - Bloomberg Law......Hacked Australian Health Insurer Data Posted to Dark Web (1). By Keira Wright. Nov. 8, 2022, 7:00 PM. Medibank Private has refused to pay a ransom ...
Deloitte employee behind global hacking gang; hack firm operate under the name 'Whitein' | WION......An employee of Deloitte India was found to be a part of a computer hacking gang. The gang targeted British businesses, government officials and ...
Medibank hack: Who is REvil, the hacker group thought to be behind data breach - SBS....The criminals responsible for the Medibank data breach have started releasing information they obtained in the hack on the dark web.
Terrifying! Hacked Robodog Walks on Hind Legs - Futurism.....Researchers from Worcester Polytechnic Institute (WPI) and ShanghaiTech University have developed a quadruped robot that can walk on its hind ...
What About 'Those 12 Russian Intel Agents Indicted for Hacking'? - Antiwar.com Blog.... 12 Russian intelligence agents were indicted for hacking into the DNC and the DCCC.” Those 12 indictments may linger in the minds of others, as well ...
Hacking of government computers months ago impacting election vote tabulation in Suffolk County...FREEPORT, N.Y. -- The hacking of Suffolk County government computers months ago is having an impact on the election.
-=Stay Safe=-
Lead for 50 plus Copiers
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click imAGE FOR WEB LINK
Lead for 40 plus Copiers
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Lead for Managed Print Services in Massachusetts
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Lead for Copiers/Maintenance and Support in Florida
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Lead for Fleet of Copiers in South Carolina
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Why IT Should Love Managed Print Services
Why IT Should Love Managed Print Services
The IT department seems to have a reputation for being curt, frustrated, and cranky. But that attitude is hardly surprising when you consider the majority of their interactions with other departments revolve around fixing complex technology-based problems. And if it isn’t a tech issue, it’s attempting to arrange times to install drivers or software to help keep the company’s network and information secure. Business printing is just one more of the many tasks IT oversees that can cause additional headaches.
Printers Eat Time
While most offices need printers, these machines are often set and forgotten until there is a problem. That’s when the help desk calls start rolling in. Ink and toner replacement, paper jams, and network communication issues are just a few of the wide range of everyday reasons employees call IT or submit help desk tickets. Around half (50%) of help desk calls are printer-related, accordin to a Gartner study.
Some of these problems are quickly resolved. But it is not only simple issues that generate printer-related calls to IT. For example, regular driver and security updates can block computers from sending documents or even recognizing available office printers when out of date. In addition, tracking when driver updates occur and arranging installation around regular work hours means additional planning and IT hours.
The same can be said of spooler crashes or other problems that require added maintenance. There is often a significant amount of time spent determining the magnitude of the malfunction before a printer technician can be called. Then there is the time and effort needed to manage visiting techs and ensure machines are back in working order before they leave.
All of these calls, tickets, and maintenance evaluations add up. Think about it. If there are one hundred help desk calls or tickets created in a day, an average of fifty would be printer-related. Assuming those printer issues each takes ten minutes to resolve, that is just over eight hours. That’s one employee’s entire day dedicated to dealing with the printer.
Printer Security
That set it and forget it attitude has another problem that plagues the IT department – security. Printing devices, whether network or local, have several general vulnerabilities. Even consumer-level printers have built-in hard drives which temporarily store the previously printed and queued documents. Should the printer be hacked, any confidential or proprietary information previously printed could be accessed.
But retrieving printed documents is only one potential problem should a machine be hacked. There is a risk of compromised devices providing backdoor access to any connected computers and, consequently, into the company’s computer network. Printer breaches account for eleven percent of all security incidents.
To reduce this risk, network printers should run on a secure VPN. IT must also work to ensure both printers are locked down, security is up to date across all machines, and IPP ports are closed. Adding additional document encryption and password protection levels is also recommended to reduce internal and external accessibility of past and future document printing.
Remote Work Accelerates Problems
Recent studies of post-pandemic business decisions show (83%) of global businesses intend to have over one quarter of their employees working remotely. US businesses, recognizing some of the difficulties at-home and hybrid workers faced during the pandemic, are also far more likely to provide printers for their remote employees. As of July 2020, forty-eight percent of US businesses had already provided dedicated printers to individual employees, and thirty-four percent had plans to do so.
IT has managed to adjust to the additional time and security measures required to maintain an onslaught of new office spaces. However, throwing more print devices on top of that already large workload is daunting for the department. More printers mean more potential maintenance issues, more helpdesk tickets, and practically doubling the work required to regularly update and monitor network-connected technology for security updates and attacks.
MPS Can Help
Rather than overload IT with new layers of work, organizations that acknowledge the importance of print within their business are regularly turning to Managed Print Services (MPS). In this changing landscape, MPS are working with their business partners to provide standard in-office solutions and A3 and A4 network printers for the growing remote workspace.
In addition to providing secure network print equipment, these companies also offer comprehensive service, monitoring, and security. They absorb print-related help desk questions, driver updates, ink, toner, paper supplies provision, and printer maintenance across their partners’ entire print fleet. This dedication to security, monitoring, and service is why over three-quarters (76%) of global organizations considered print security leaders partner with an MPS provider.
So, a larger print landscape could easily lead to additional headaches for IT. But there is a way to avoid the excessive help desk calls, maintenance headaches, and security worries surrounding the print environment – thanks to the availability of reliable MPS.
If you’re not convinced yet that businesses need MPS, CLICK HERE to learn 6 reasons why Your Business Needs Managed Print Services.
Learn more about Power MPS here
Today's Hacked!
HACKED!
Medibank refuses to pay ransom after 9.7 million exposed in hack | 9 News Australia...A statement released by Medibank has stated it will not pay the ransom for the 9.7 million current and former customers who have had their ...
Hacking attack idles Polish government's investment website - ABC News....Hacking attack idles Polish government's investment website. An attack by unknown hackers has idled the website of the Polish government office ....
Apple Aims to Avoid Legal Blame for iPhone Hacked by NSO Spyware - Bloomberg Law...Apple Inc. isn't to blame for a businessman's hacked iPhone, the company argued in response to a lawsuit brought over spyware that remotely ...
French senator, former football boss hacked for criticising Qatar - RFI....French senator Nathalie Goulet and former European football boss Michel Platini are among some 100 people whose private data was hacked following ...
Iranian 'hacking' video fabricated to push election disinfo - AP News.... A video shows an Iranian whistleblower demonstrating how they hacked a U.S. voter registration database during the 2020 election and ...
Sobeys suffers major system outage after possible cybersecurity attack - blogTO....The hack left computers and associated systems inoperable at Sobeys' over 1,500 stores across Canada, crippling the country's second-largest ...
SolarWinds says it's facing SEC 'enforcement action' over 2020 hack | TechCrunch.....The software maker was hacked by Russian spies as part of an espionage campaign targeting corporations and government departments.
Hacking gang targeted World Cup critics - The Express Tribune....Hacking gang targeted World Cup critics. Report says Indian-based group behind attacks commissioned by Qatar; hosts deny 'patently false' allegations ...
-=Stay Safe=-
Lead for Managed IT Services in Texas
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MSP & MSSP, IT Industry Notes for November 6th, 2022
MSP & MSSP, IT Industry Notes for November 6th, 2022
Sponsored by
November 6th, 2022
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.
DX (Digital Transformation) spending to increase
Research published by IDC
- Global spending on digital transformation to reach $3.4 trillion by 2026
- CAGR of 16.3%
Dataprise Expands Further on the West Coast and Enters Boston with Acquisition of Reboot ...
- announced the acquisition of California-based managed service provider Reboot Networks
- Dataprise, provids of managed IT infrastructure services and cybersecurity solutions
- Reboot Networks delivers high-touch managed IT services to businesses in southern California, Seattle, and Boston
Research conducted by Opinium
- 4% of workers admit they are doing the bare minimum at work, much lower than what others have been claiming
- 82% are “engaged” at work
- 65% are “enthusiastic” about what they do
- 44% are ready to change jobs if right offer came along
- 52% of management think employees should be grateful to have a job
- 39% of workers are occupied with administrative tasks
- 64% would enjoy their work more if they had more time for creative tasks
- 72% enjoy learning from others who are physically around them
- 63% enjoy combining work with social activities
Solution vendors buys other solution firms
Docufree, headquartered in Atlanta, Georgia, announced it has acquired DealerDOCX of Victor, NY
- Provider of cloud-based document management solutions for the automotive industry
- Purchase price not announced
- Dura Software, headquartered in San Antonio, Texas, announced it has acquired Fenestrae of The Hague, Netherlands
- Fenestrae is maker of a cloud fax solution
Inspectorio Introduces DocuFlow, a Document Management Solution Built for Supply Chains
- announced the release of Inspectorio DocuFlow, a document management solution
- DocuFlow allows supply chain partners to automate and streamline document management workflows, collaborate with users both inside and outside the boundaries of your organization
Xerox's PARC Spins Out Novity, a Breakthrough Predictive Maintenance Venture
- has developed and commercialized industrial predictive maintenance technology
Docufree Acquires Document Intelligence Solution Provider DealerDOCX
- acquisition of DealerDOCX, a cloud-based document-management solutions for the automotive industry
- “We are proud of Novity’s success to-date and look forward to following the journey as it grows beyond PARC and brings manufacturers closer to the ultimate goal of zero unplanned downtime.”
Cloud based IT solution company - Cloud Geeks - wins at Comms National Awards!
- announced it had been crowned Best SME Managed Service Solution at the Comms Dealer Comms National Awards 2022
- provided a compelling managed services solution to its client Carnevale based on Microsoft Azure infrastructure
- Formed in 2020, Cloud Geeks employs expert cloud consultants, and partners with the best SME cloud technology providers in the industry
Westwood Technology Group Announces Acquisition of Sentant
- announced today the acquisition of Sentant, one of the leading managed IT and security service providers based in the San Francisco Bay Area
- Will Pizzano, CEO of Sentant, Lior Klisman, COO, and the rest of the team at Sentant will remain in their current roles
- Sentant will continue to operate as a stand-alone entity within the Westwood family
Lock in on Cyber Security with ARCOA
- customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
- identifying assets that are usually passed over and often have significant value
Epicor Expands in Canada with Professional Services and Software Acquisition
- announced it has acquired professional services assets from Evron Computer Systems
- Evron Computer Systems is a Canadian managed IT services provider
Vonage Study Reveals Digital Transformation Opportunities
- results of Vonage’s 11th Annual Global Customer Engagement Report open the door to digital transformation opportunities via artificial intelligence, omnichannel communications, and other innovations
- only 45% of consumers stating that they are “very satisfied” with the way in which they connect with companies
- The top customer grievances in creating positive connections with businesses include long wait times to speak to customer support agents (63%), needing to call for support multiple times (63%), repeatedly experiencing the same issue (61%), and long automated phone menus (57%).
ECI Software Solutions Appoints Shahin Hatamian as Chief Product Officer
- announced that it has appointed Shahin Hatamian as Chief Product Officer
- Hatamian will guide ECI’s product vision and be responsible for translating that vision into a strategy roadmap
- ECI Software Solutions provides industry-specific business software solutions and services, focusing on cloud-based technologies
Loffler Companies Named an Elite Dealer for Fourteenth Consecutive Year
- named a 2022 Elite Dealer by ENX magazine and ENX The Week in Imaging
- Elite Dealer Award honors the best and the brightest in the imaging technology dealer community
- Elite Dealer honorees were selected based on numerous criteria, including growth initiatives, innovative marketing programs, outstanding customer service, charitable and service contributions to the community, progressive workplace cultures and adaptability to an ever-changing market
For MSPs, Customer Demand For AI Is Already Here
- Artificial intelligence, machine learning and automation aren’t just in the realm of science fiction
- technologies in use today by MSPs and their customers
- “We’re already in the AI market,” Paulson said
- Reported on crn.com
Lead for MPF In Illinois
see attached file
This Week in the Copier Industry Five Years Ago
This Week in the Copier Industry Five Years Ago
Second Week of November 2017
sponsored by
Just and interesting nugget for everyone that I received via email today. I had a new registration for the Print4Pay Hotel with every registration I check every to make sure that person is somewhat connected to the imaging industry. We don't want scammers and lurkers to ruin a good thing. After reading though the fillable fields, I noticed that the person applying for membership was the production print buyer for a large corporation. Over the years, I've gotten to know many of our Premium/VIP members....more here
I'm looking for help, I need to reach out to KM, Toshiba and HP principals. I'm willing to offer free Premium/VIP memberships for the team along with some other stuff. Please contact me for details apost@p4photel.com
-=Good Selling=
Enjoy The Best Threads in The Copier Industry
Mopria Print Service 2.3 Unleashes New Mobile Printing Capabilities with Share-to-Print from Android Devices
Art Post ·
the four years since the establishment of the Mopria Alliance by founders Canon, HP, Samsung and Xerox, the nonprofit membership organization has grown to 21 members representing the worldwide printer business. In addition to the founding companies, the Mopria Alliance today includes Adobe, Konica Minolta, Qualcomm, Lexmark, Kyocera, Toshiba, Brother, Epson, Fuji Xerox, Microsoft, NEC, Pantum, Ricoh, YSoft, Sharp, Dell and Primax. Mopria technology currently has more than 700 million installs
Blog Post
New Jersey Print Shop Selects Pre-Owned Ricoh MP W3601SP vs KIP 3000
Art Post ·
New Jersey Print Shop Selects Pre-Owned Ricoh MP W3601SP vs KIP 3000 Buy a pre-owned wide format multi-functional KIP 3000 or buy a pre-owned Ricoh MP W3601SP from an Authorized local dealer? That was the scenario that I ran into a few weeks ago with a new prospect. I can’t blame prospects for searching the web for to get the most bang for there buck. However, with wide format multi-functional devices there can be many pitfalls to buying for the lowest price. Our Ricoh MP W3601SP offered a dual
Topic
New Canon imagePRESS C650 Digital Color Press Designed to Meet Print/Copy/Scan Needs of Demanding Marketing Offices, In-Plant and Printshop Environments
Art Post ·
complements Canon's current color print lineup, positioned between the successful imageRUNNER ADVANCE Series of multi-functional devices targeted at office use and the imagePRESS digital color presses for production. "Canon continuously works to refine our product offerings based on valued feedback from end-users and our dealer channels, as well as advances made to technology," said Toyotsugu Kuwamura, executive vice president and general manager, Business Imaging Solutions Group, Canon U.S.A
Topic
Fuji Xerox launches Iridesse press
Art Post ·
– Sales, Fuji Xerox Australia says, “ Against the backdrop of rapidly diversifying consumers’ needs, the printing industry is adjusting its use of printing techniques. “Instead of just relying on conventional offset printing, which performs well for high-volume jobs, more businesses are choosing on-demand printing, which is shorter in turnaround time and prints the necessary number of copies for catalogs, manuals, and advertising materials. Enhancing the value of print products with the use of
Topic
Making the right moves on the field, Texas Athletics partners with Ricoh off the field
Art Post ·
University and Texas Athletics, we feel we have proven ourselves more than capable of delivering, not just on those quality markers, but also on cost savings. We're proud to partner with The University of Texas and Texas Athletics, and we're excited for this new opportunity to further expand our relationship." For details on Ricoh's full line of products, services and solutions for the production print market, please visit www.ricoh-usa.com and follow @RicohTweets on Twitter, Ricoh USA, Inc
Topic
Toshiba America Business Solutions Acquires Electro Imaging Systems, Inc.
Art Post ·
multifunction printers. Today, the company offers document and network management solutions, managed print services and office phone systems in addition to the sales, service and support of office printing systems. “We are very pleased to add a quality organization like EIS to the Toshiba family,” said Scott Maccabe, president and CEO of Toshiba America Business Solutions, Inc. “Toshiba is continuing to target strategic acquisitions to expand Toshiba Business Solutions in select U.S. markets. We
Topic
HP Introduces Faster PageWide XL Printers for Enhanced Technical Production
Art Post ·
HP on Wednesday at Autodesk University , announced new HP PageWide XL printers with sharp, up to 70 percent fasteroutput, enabling technical production providers to grow AEC volume and expand business in color applications with the market-leading HP PageWide XL printer portfolio. The new HP PageWide XL 5100 and HP PageWide XL 6000 printers and multifunction printers strengthen the fastest printer portfolio in the marketto equip enterprise print rooms, central reprographic departments and
Canon U.S.A. Congratulates Advanced Systems, Inc. on 60 Years of Business
Art Post ·
offering only one copier type when it first started business, Advanced Systems, Inc. now features a selection of more than 100 models of various business devices. Since then, the company has expanded across Iowa , as well as into Minnesota and South Dakota . Among the Canon products that Advanced Systems, Inc. provides its customers are Canon's imagePRESS and varioPRINT production presses, imageFORMULA scanners, imagePROGRAF large format printers and imageRUNNER ADVANCE multifunction systems. In
Blog Post
The Real Reasons for the Race to Zero in the Copier Industry
Art Post ·
addiction for most) dealers had to move boxes at any cost because the backend incentives are so high. Then new comp plans were created to incent sales reps to sell @SRC, thus any sales rep would realize they could make more commissions selling at SRC rather than selling with a Gross Profit. All I’m saying is that it’s not just the salesperson, there is much blame to spread across the entire industry. I for one believe it’s too late for change here in the US copier industry. No manufacturer is goin
Sharp First Manufacturer To Achieve New International Security Standard
Art Post ·
Corporation. Sharp is a worldwide developer of one-of-a-kind home appliances, networked multifunctional office solutions, professional displays, robotics and energy systems. Sharp Imaging and information Company of America, a division of Sharp Electronics Corporation, markets Sharp's business products, including MX Series multifunction print (MFP) systems, professional and commercial displays and Skywell atmospheric water generators. For more information on Sharp's business products, contact Sharp
Topic
Overcome the “I want to shop around” Objection
Art Post ·
Have you ever heard this from a potential client: “Okay. Well, thanks for the information. I want to shop around and will get back to you if this is really what I want.” Unless you’ve only been in business a day or two, you have. In most cases what are they really saying to you? They’re saying, “I want to know if I can get it cheaper somewhere else.” It’s usually a money issue when you hear those words. Occasionally, the client will not really be certain that the product meets their needs...
Topic
PSIGEN Announces PSIsafe Integration for SalesForce CRM
Art Post ·
facilitates a real-time sync between users’ PSIsafe Cloud repositories and Account and Contact records within Salesforce. Thus, salespeople and account managers can access their critical business documents—contracts, amendments, letters of agreement and key correspondence—from the system where they spend most of their time. “PSIGEN is excited to offer this integration between our complete document management solution, PSIsafe, and the world’s No. 1 CRM solution. We understand that businesses
Topic
Office Printing By The Numbers: Winners and Losers By Vertical
Art Post ·
Office Printing By The Numbers: Winners and Losers By Vertical By West McDonald, Nov 15, 2017 10:15:36 AM In our first “By The Numbers” blog we learned some surprising things about how office printing habits are changing. Average pages per user were down from 2015 to 2016. Color printing for email and web print are on the rise. And that’s just the tip of the iceberg. You can read the original By The Numbers blog HERE to see all the surprising findings. If you make your living as an office
Reply
Re: Canon U.S.A. Congratulates Advanced Systems, Inc. on 60 Years of Business
This is the company that started it all for me 35 years ago when Mel Kubicek, Pres. of Advanced Systems suggested selling copiers was better than selling Life Insurance. My roll was selling 3M copiers which were relabeled Toshibas.
Topic
Brother International Corporation Introduces Award-Winning, Class-Leading Dual Color Label Printers
Art Post ·
BRIDGEWATER, N.J.–What’s black and white and red all over? The new Brother QL-800 series label printers. To address the growing need for two-color label printing in numerous industries, Brother is introducing its new Brother QL-800 series, the only office category label printer to offer the technology that allows users to print red and black over the entire printable area of the label. In addition to offering this cutting-edge technology, the Brother QL-800 series has been receiving industry
Topic
Hackers can crash your printer, how to not let it happen to you
Art Post ·
way to crash printers manufactured and sold by Brother.A vulnerability allows a cybercriminal to launch a Denial of Service (DoS) attack on impacted printers. A single malformed HTTP POST request could allow the attack to be carried out. The researchers said, "The attacker will receive a 500 error code in response, the web server is rendered inaccessible and all printing will cease to function. This vulnerability appears to affect all Brother printers with the Debut web front-end." However, this
Topic
Toshiba considering $5.3 billion capital injection
Art Post ·
TOKYO (Reuters) - Toshiba Corp, desperate for cash to avoid a possible delisting, is considering raising about 600 billion yen ($5.3 billion) by offering new shares in a third-party allotment, a person briefed on the matter said on Friday. FILE PHOTO: Shoppers look at Toshiba Corp's Regza television at an electronics store in Yokohama, south of Tokyo, June 25, 2013. REUTERS/Toru Hanai/File Photo The Japanese conglomerate has received proposals from several domestic and overseas brokerages for
Topic
Japan's struggling Toshiba logs $436 mn loss in first half
Art Post ·
Troubled Japanese conglomerate Toshiba said today it logged a net loss of $436 million for the fiscal first half, as it moves to complete a multi-billion-dollar sale of its chip business to restore its balance sheet. The Tokyo-based firm said the loss was mainly due to the tax impact associated with the deal to sell the chip unit to a consortium led by Bain Capital. http://www.moneycontrol.com/ne...st-half-2433707.html
Topic
Fujitsu Demonstrates Real-World Applications of Multivendor, Open Source Technology
Art Post ·
RICHARDSON, Texas--( BUSINESS WIRE )--Fujitsu has successfully demonstrated network data collection and analytics to drive SDN-controlled service assurance in a Proof of Concept (PoC) that will debut this week at the MEF17 conference . The PoC, a joint collaboration with fellow ONAP (Open Network Automation Platform) members, advances the creation of a global ecosystem of interconnected networks that support agile, assured, and orchestrated services. In the Orange domain of the PoC, Fujitsu
Topic
Ricoh PBM 350 Plockmatic Booklet Maker pricing
Art Post ·
I'm looking at the Ricoh pricing sheet. I do see the PBM 350, but not PBM 500. However there is an upgrade kit to the tune of almost $9k. So, I get this right, you need the PBM 350 for $11K plus (you can make 140 page booklet), or you get the PBM 500 upgrade kit in addition to the PBM 350 for $11k. That's $20K to have the ability to make a 200 page booklet. WTF! Does anyone else see this, is there something I'm missing? Art
Topic
N.J. Companies Go Digital with Xerox iGen 5 Press
Art Post ·
Paul Ramirez, president, Barrington Press Paramus, N.J.-based Barrington Press went digital with the purchase of a Xerox iGen5 Press. “If someone would have told me how much money I’d be saving each month using the Xerox iGen 5 Press, I wouldn’t have believed it,” said Barrington Press President Paul Ramirez. ”When we combined the excessive paper waste, overtime wages and offset press supplies, the numbers were staggering.” In the year Barrington Press has owned its iGen 5, the company has
Topic
Canon's $4.4M Win In Toner Patent Case Left Untouched
Art Post ·
Law360, New York (November 14, 2017, 6:14 PM EST) -- A Georgia federal judge on Tuesday let stand a $4.4 million verdict against a toner company and plastic manufacturer accused by Canon Inc. of violating its ink toner bottle patent, saying the jury’s infringement findings and damage award were reasonably supported by the evidence. Despite arguing “everything but the kitchen sink to persuade the court to reverse, vacate or modify” the federal jury’s June verdict, Color Imaging Inc. and General
Comment
Re: The Real Reasons for the Race to Zero in the Copier Industry
Czech ·
To all of the talented and amazing sales people on here, you owe it to yourselves to try out a more progressive industry or start your own business for at least 6 months. You will make twice as much money and work half as hard... I love the copier industry as much as the next person, but there comes a point where it's diminishing returns. For someone as talented as Dale Dupree, he could probably triple or even quintuple his salary if he switched to selling SaaS or medical. Everyone wants to
Blog Post
Why I Contacted a Premium/VIP P4P Hotel Member Today!
Art Post ·
Just and interesting nugget for everyone that I received today via email. I had a new registration for the Print4Pay Hotel. I check every registration to make sure that person is somewhat connected to the imaging industry. We don't want the scammers and lurkers to ruin a good thing. After reading though the fillable fields, I noticed that the person applying for membership was the production print buyer for a large corporation. Over the years, I've gotten to know many of our Premium/VIP members
Topic
Lexmark Introduces Advanced Output Management for Healthcare
Art Post ·
Lexmark Introduces Advanced Output Management for Healthcare New solution frees clinicians to focus on patient care instead of print output tasks. Lexmark International, Inc., a global imaging solutions leader, today announced the availability of Lexmark Advanced Output Management for Healthcare, a solution that combines durable, easy-to-use Lexmark printers with advanced queue management software to provide highly reliable, fast and accurate delivery of healthcare information, freeing
Blog Post
Sales Leaders: The 3 P's Your Sales Reps Must Embrace To Smash Their Quota In 2018
strategic plan for prospecting in order to develop NEW BUSINESS and listen for stone cold silence. Strategic and well planned out business development, where has it gone? Think about this one and let it sink in for a bit... How would your sales team crush quota in 2018 if more than 50% of your client base decides not to purchase anything new? There is a great study out by Richardson , inside the 2016 Selling Challenges Study ; they surveyed more than 400 sales professionals and revealed the top three
Reply
Re: New Samsung A4 Color MFP Brochure
fisher ·
putting doubt in the customer's mind over the serviceability of a Samsung product when Samsung is no longer in the printer and copier business. Huge mistake not having re-branding ready for the dealers on day 1 for their existing Samsung inventory.
Member
Robert Zamora
Topic
EFI Connect 2018 to Feature Dedicated In-Plant Educational Track
Art Post ·
FREMONT, California -- November 13, 2017 -- Electronics For Imaging, Inc. (Nasdaq:EFII) today announced a new element to its annual Connect users’ group conference: a dedicated educational track for in-plant printing professionals. This new education track at Connect 2018 ( Jan. 23-26 at Wynn Las Vegas) is designed for supervisors and managers in prepress, production, and color management at corporate, education, financial, and government in-plants, CRDs, and print centers. “ In-plant
Topic
30 Responses to the Dreaded Sales Objection "It Costs Too Much"
Art Post ·
How to Overcome Pricing Objections Wait for the prospect to finish speaking. Pause for 3-5 seconds. Ask a question. Pose a follow-up question. Summarize their objection in 2-3 sentences. Clarify if you missed anything. Diffuse their concern. Click here to jump straight to the responses. Price objections are common in sales -- primarily because most prospects have learned pushing back on cost will get them a discount. That makes it difficult to respond to a pricing objection if you don’t want to
Topic
Gobins merges with Corporate Technologies, Inc
Art Post ·
Gobin's, Inc announced Monday its merger with Corporate Technologies, Inc. Both firms are headquartered in Pueblo, but Gobin's has had a facility in Cañon City for more than 40 years. Gobin's will keep its business name and will continue to operate at its current location at 115 S. Fifth St. Between the two companies, Gobin's and CTI will be able to offer a broader line of services. Gobin's is the largest provider of office technology products in Southern Colorado providing copiers, printers
Reply
Re: Hackers can crash your printer, how to not let it happen to you
Art Post ·
good blog to send to your customers
Reply
Re: Ricoh PBM 350 Plockmatic Booklet Maker pricing
msaeger ·
Yes there is no PBM500 you get the 350 and the upgrade kit which consists of an additional circuit board that goes into the operation panel. What do you have on there for 11k just the saddle stitch part or do you have the face trim and book fold?
Reply
Re: Ricoh PBM 350 Plockmatic Booklet Maker pricing
Art Post ·
Just the PBM 350 and the upgrade kit, no face trim nor book fold
-=Good Selling=-
Attention Sales World... How Often Are You Making Deposits In Your Relational Bank Account?
"Equity is the only acceptable goal"
Paul Farmer
What is an acceptable relationship with your clients?
How would you define it?
How would you clarify it?
What does it look like?
Whether you are a sales leader or sales professional, I'm here to inform you... Building relational equity with your clients is the gift that keeps on giving.
As defined by Dictionary.com, equity being defined as:
- The quality of being fair or impartial; fairness; impartiality
- Something that is fair and just
Now, apply equity as defined to your client relationships, and then ask yourself...
Have I been fair and impartial with my clients, really?
We all agree and acknowledge the importance of client relationships, but what are you doing to dig in, building a fortress around your relationships.
Relational equity is your new lead magnet. Are you a sales professional who attracts or a sales rep who repels?
The relational equity you build with your clients might be the difference between just getting by and sales longevity.
Relational equity builds sustainable sales growth.
Addington Consulting defines relational equity as,
"Something that is carefully cultivated and preserved by those who desire to influence others. It is an intentional investment in relationships over time that causes others to trust."
In a world where trust and credibility are scarce, building relational equity is about the time, goodwill and value you invest in relationships, expecting nothing in return.
RELATIONAL EQUITY STRENGTHENS TRUST
Trust is based on radical honesty and being real with someone; not having to worry. Trust grows through intentionality and not a facade.
Relationships evolve, and when value is consistently added to your client's life, combined with authentic communication, a long-term connection is created.
Trust, time, connection, authenticity, intentionality, and meaningful value become the key ingredients to relational equity.
I love this quote courtesy of Santosh Kalwar,
“Trust starts with truth and ends with truth.”
Therefore, the more time you spend with your clients, the more intentionality you bring to the relationship, walls are soon replaced by bridges, and bridges become the pathway to incremental sales revenue.
Advantages of building relational equity with your clients:
- Creates harmony
- Opens-up new sales opportunities
- Reduces client attrition
- Attracts new clients just like them
INVEST IN BUILDING RELATIONAL EQUITY
Think of relationships like bank accounts. There are deposits and withdrawals, with daily balances reflecting where things are presently.
If you’re not careful, you may end up with overdraft charges with your clients because of insufficient funds in your relationship account.
You must continually assess your client relationships. What is the overall health of these relationships?
Do your relationship accounts have high balances with great engagement, healthy and meaningful conversations, or are they in overdraft protection?
To build relational equity means you must make daily deposits. This requires discipline, extreme focus and radical consistency.
You reap what you relationally sow
Question for everyone in sales...
Why have you become lazy when it comes to maintaining your client relationships?
Client retention, loyalty and the equity you build are foundational to your sales survival.
When it comes to building relational equity, think about this quote...
"There is absolutely nothing that can be taken for granted in this world."
Robert Anton Wilson
Need I say more?
BUILD RELATIONAL EQUITY, 2X YOUR SALES GROWTH!
For monumental sales growth to happen, you must truly care. You must give a rip about bridging the relational divides and perception that exists between your clients and how they view salespeople.
Here are three ways you can increase your relational equity.
UNDERSTAND THE VALUE YOU BRING
A few questions for you...
- How do you really know you are delivering value?
- Are you really giving your clients what they value better than your competitors?
Are you sure?
In this hyper-competitive business landscape, one cannot assume any longer. Just because your clients continue to do business with you year over year doesn't mean anything any longer.
When is the last time you asked your client's "What value do I, our services and our products create for you?"
I am waiting for your answer, still waiting, still waiting; this is what I thought - it has been a while.
Let's pause for a moment... I would like for you to grab a sheet of paper and a pen, ask yourself these two questions and then write down your responses to:
- How do I help my client's gain a competitive advantage?
- What is my client's perception of value in working with me?
To understand the meaning of value, you must first put yourself in their shoes and see the world through their eyes.
ALLOW YOUR CLIENTS TO REALLY GET TO KNOW YOU
Creating true, authentic and meaningful relationships by spending informal time with your clients helps to bridge the relational gaps.
Do you really know your client's, and do they really know you?
When you get to know your clients inside and out and they get to know in the same fashion, you can hyper personalize the attention you give them.
I am believer that true leadership in sales is your ability to affect change and to become an influencer inside your current accounts.
The more you can lead with a servant's heart the better off you will be. Open your heart, go first, and share a piece of you.
TREAT YOUR CLIENTS AS VALUED CLIENTS
“How you think about your customer influences how you respond to them.”
Marilyn Suttle
Do you view your customers as customers, or do you view them as clients? How many view them as clients but treat them as customers? Ponder that one for a moment!
Are you building customers or are you building clients?
Customers buy things and clients seek advice!
Therefore, are you treating your customers as a means to sell your products or are you treating them as clients who value your insight?
Value is in eye of the beholder.
If you want your clients to value you and what you bring to them, then think about how you treat them, educate them and help them to do better business.
RELATIONAL REFRAMING
Are you willing to make the investment?
The strongest currency you have is to build relational equity with your clients. The greater the equity the greater the trust and influence.
The lower the equity the less the trust and influence. Relational equity is something one must carefully cultivate and preserve. It is the intentional investment in your client relationships over time that will cause them to trust, count on, value, and appreciate you.
By building relational equity, you will strengthen relationships, command premium prices, develop brand loyalty (YOU), create a loyal following thus generating more revenue over the lifetime of the relationship.
Those sales leaders and salespeople with the greatest relational equity are the wealthiest people in the best sense of the word.
Would you like to increase your sales success and fulfillment?
This was my goal when recording all-new materials for the new Selling from the Heart Masterclass, to increasing your sales success and fulfillment in your business.
If you enjoyed the Selling from the Heart book, you’re going to love this masterclass! It takes the tools given to the next level.
Have yet to read Selling from the Heart? No worries, you will receive an audio version as a part of the Masterclass. As an option you can get a free signed copy of Selling from the Heart (just pay for shipping and handling).
You can get your copy here - https://www.sellingfromtheheart.net/book
Together, we will go on a journey where we’ll dive into how to apply the ideas in the book to help you achieve even greater sales success.
With each of the 10 sessions, you’ll receive questions that will help you increase your sales in a way that also makes selling more enjoyable and fulfilling.
This masterclass is configured with you in mind where you can complete the course in chunks from any mobile device, iPad or computer, based on your availability.
You’ll also discover fun bonus materials throughout the course.