see attached file
MFP Copier Blog
DXone Packaged Digital Transformation For The Channel
This Week in the Copier Industry 15 Years Ago
This Week in Copiers Fifteen Years Ago
Second Week of February 2008
With all of the recent news about China with the recent the recent shooting of the SPY balloon and the downing of two "UFOs" (suspected from China), will this alert MFP buyers to ask "where are your MFPs manufactured"?
I remember in the eighties when many buyers wanted no part of copiers that were manufactured in Japan. Of course that all ended when Xerox partnered with Fuji and all copiers where manufactured in Japan. However the manufacturing Japan ended as well with most of the MPFs now being produced in Japan,
Enjoy these awesome copier threads from 15 years ago
Japan's Ricoh to build $92 mln Thai copier plant
Danka to Buy Kodak Copier Unit for $684 Million
Ricoh Support Phone Numbers
Sales Tip "Found on the Web"
Ricoh printers hit industry top spot again
Re: c2500SPF LAN with MAC?
Hold Print
Ricoh New Model Support for IPDS (MP2500)
Donated copiers delayed but on the way, company says
Paper Pains!
Paradigm Imaging Group announces BERTL® Four Star Rating
Re: c2500SPF LAN with MAC?
Technician position in SE Wisconsin/Northern Illinois
Great Careers for Great People...Finally!
Re: Sales Tips
B Woody
caggles
Re: Hold Print
Re: Up Coming Ricoh Launches
Re: Danka to Buy Kodak Copier Unit for $684 Million
GEM GSA Extension promo
"Lunch & Learn" from EFI Webex!!!!!!
This Week in the Copier Industry Ten Years Ago
This Week in Copiers Ten Years Ago
Second Week of February 2013
I caught this in the threads from from 10 years. Amazing how dumb some crooks can be...
Suspect leaves photo copier clue at crime scene
Enjoy these awesome copier threads from 10 years ago
Konica Minolta Launches bizhub 754/654 Series
Encompass Selected to be Authorized Service Provider and Reseller for Konica Minolta
Ricoh Unveils New Milestones for Its Continuous Feed Inkjet Portfolio
Ricoh joins EPEAT Imaging Equipment Program to promote green purchasing
Sharp Announces New High Performance Workgroup Document Systems With Second Generatio
Creating a Simpler, Secure Workflow: Xerox Technology Supports Cloud Services, Custom
Fuji Xerox launches mobile app, cloud-based storage service
Print Audit Releases Print Audit 6 for Mac Version 6.4
Ricoh Launches Industry-First Centralized Critical Communications Software and Servic
HP Unveils World’s Fastest Desktop Color Printer, Celebrates 25th Anniversary of HP D
Evolv Solutions Walking Among Giants in Managed Print Services and Office Technology
Document Management in the Real World: The DocuLex Perspective
Canon Goes for IKON’s Jugular
Customer Success Story: Frederic Printing, Embracing Digital Inkjet Technology
Ricoh Pro C901/901s+
Suspect leaves photo copier clue at crime scene
Solimar Systems Releases SOLfusion™ 1.3
3 Days !!!! You call that Service? Really?
Re: Canon Goes for IKON’s Jugular
Re: Mobile Printing and User codes
Re: The Worst Copier Web Sites in the World!
Re: Image Quality Not a Main Criteria in MFP Purchase
Re: 3 Days !!!! You call that Service? Really?
Re: 3 Days !!!! You call that Service? Really?
Re: Ricoh deficiency in most new models
Re: Canon Goes for IKON’s Jugular
Re: Ricoh deficiency in most new models
Riso Comcolor & Thermography
Image Quality Not a Main Criteria in MFP Purchase
Companies who utilize Evergreen Clauses for Extra Lease Payments
Attention Sales World… Are You Ready to Embrace Radical Discomfort?
"Be not afraid of discomfort. If you can't put yourself in a situation where you are uncomfortable, then you will never grow. You will never change. You'll never learn."
Jason Reynolds
Why are so many afraid of discomfort?
Think back to your childhood, you embraced learning, you embraced change as this all was a part of growing up.
Why do so many adults find it so difficult to embrace change?
Why do so many in sales take the road most traveled?
Why do so many in sales seek the "sales success magic pill", instead of just doing the work?
We do know this... Transitions are unavoidable, as no one person can stay the same forever. In pursuit of personal and professional growth, you'll have to embrace change at some point.
You can either be comfortable and stagnate or stretch yourself to become uncomfortable and grow.
Discomfort is a stimulant for growth. It forces you to change, stretch, and adapt.
Embrace discomfort. Become purposeful about doing things that push you outside of your limits. Difficulty helps you to grow, and this is what sales professionals do better than sales reps.
If you desire long-term success, you must stop avoiding what’s hard.
To become more means creating new perspectives, acquiring new skills and pushing the boundaries.
Learning to be comfortable with discomfort is one of the most important skills you can ever have to live a truly fulfilling personal and professional life.
Repetition expands your comfort boundaries, and this fuels growth.
Think back to the start of your sales career and reflect upon this question... How many things were once uncomfortable for you which you now accept without difficulty?
It concerns me how many salespeople and for that matter sales managers avoid discomfort.
You all do everything you can to avoid it.
Have you become too comfortable to be pushed or you just can't be bothered to make a change to improve your lives?
I love this quote courtesy of Pastor Craig Groeschel,
"If you change your behavior but do not change your heart, the behavior will come back."
What is in your heart when it comes to change?
HAS COMFORT BECOME A SALES CRISIS?
"If you're never able to tolerate a little bit of pain and discomfort, you'll never get better."
Angela Duckworth
What are you willing to do to become a better sales professional?
I thoroughly enjoyed reading Michael Easter's book, "The Comfort Crisis, Embrace Discomfort To Reclaim Your Wild, Happy, Healthy Self"
Early in the book, Michael says,
"Most people today rarely step outside their comfort zones. We are living progressively sheltered, sterile, temperature-controlled, overfed, under-challenged, safety-netted lives."
With my warped sense of humor, let's unpack this quote tying it back to sales...
How many salespeople are living progressively sheltered lives as they are being overfed lead after lead, being under-challenged and coddled by their managers inside their safety-netted environments?
Continuing "The Comfort Crisis" journey,
"Comforts and conveniences are great. But they haven't always moved the ball downfield in our most important metric - happy, healthful years. Perhaps existing only in our increasingly overly comfortable, overbuilt environment and always obeying our comfort drives has unlimited consequences and caused us to miss profound human experiences."
Whether you are a sales leader or a salesperson... Has becoming comfortable being comfortable caused a sales crisis? I will leave that answer to you.
One last reference to "The Comfort Crisis", Michael Easter refers to the Japanese term, Misogi.
The word Misogi translates to "water cleansing" and is generally done by standing under an icy waterfall while winter pours over the body.
He references in the book where he sitesMisogi "as not being about physical accomplishment but what are you mentally and spiritually willing to put yourself through to be a better human."
So, this got me thinking... What is your Misogi in sales?
What are you willing to put yourself through to become a better salesperson?
Are you willing to break out of your comfort zone in a world that is rapidly changing day by day by day?
THERE'S COMFORT IN HONESTY
Honesty is a huge part of embracing change. Become radically honest with yourself and ditch the delusional thinking. In chapter 2 of Selling from the Heart, I write about sales chaos.
Has turmoil set in within your sales career? Has pure chaos kept you from seeking the truth?
If you're not honest with yourself then how can you expect to learn and grow?
When you're dishonest with yourself, you choose to see what you want to see and you brush off, ignoring what you don’t want to see. This may provide you short-term happiness but, in the end, it’s unhealthy, destructive, and screws with your mind.
Sales professionals are honest with themselves. They know this is hard work and can sometimes be painful, but it’s a necessary component to long-term happiness and success.
Are you ready to embrace radical discomfort?
Becoming comfortable with being uncomfortable is what radical self-honesty is built upon.
I encourage you to think about this one...
How can you become radically self-honest if you struggle to deal with any discomfort in your sales life? You can’t and you're only fooling yourself.
In this hyper-competitive world of sales, those who are willing to take risks, step out of their comfort zone and create some discomfort for themselves will be those who will reap the biggest rewards.
All of this leads to this...
If YOU, can't challenge yourself to improve then how can you challenge your clients to improve?
GROWTH STARTS BY GETTING REAL WITH YOURSELF
"Develop a passion for learning. If you do, you will never cease to grow.
Anthony J. D'Angelo
At this very moment, what specific skill do you bring to the marketplace that allows you to stand out from the other salespeople?
I encourage you to look in the mirror and ask yourself...
- Am I reading to feed my brain?
- Am I making a difference?
- Am I going the extra mile for my clients?
- Am I serving others?
- Am I serving the cause?
- Am I developing a deep, genuine concern for my clients?
Gut check moment, isn't it?
Unfortunately, way too many of you in sales are stuck looking into the rearview mirror waiting, wondering, and wallering around, as you continue to operate in a state of comfort.
What got you to where you're at in sales today will not keep you there moving into the future.
Stop the excuses as they only act as a deterrent.
Examine what's inside your own heart and look within to improve yourself.
WHAT CAN YOU BE DOING TO BECOME BETTER?
As we get bit by the "success bug" in sales we also get bitten by the "comfort bug".
Success can become blinding, as success breeds comfort and complacency.
Take off the dark sunglasses and uncover ways you could change to become even better at what you do.
Think of the 1% rule. What would happen if on a daily basis you made a 1% improvement to your personal and professional life?
If you make a 1% improvement every day, it would be an increase of 3778% over a year, meaning you would be 38 times better off compared to when you started. Isn't this worth the investment in challenging yourself every day?
HONESTY REQUIRES PRACTICE
Becoming radically honest with yourself requires you to become vulnerable. Are you willing to become vulnerable and accountable to yourself? This alone presents you with several learning opportunities. If you’re consistently nurturing your mindset, you will build up a tolerance against negative thoughts, procrastination, self-doubt, and insecurities.
This helps you to break the stranglehold of comfort.
Becoming radically honest with yourself can be painful but massively rewarding. When honesty collides with your willingness to change, there's no stopping your growth.
"You have to believe in yourself, challenge yourself, and push yourself until the very end; that's the only way you'll succeed."
G-Dragon
I encourage you to build confidence in your abilities. I challenge you to get radically honest and hold yourself accountable.
- Seek to become an expert in your field of work
- Constantly crave feedback on YOU
- Set goals and create a business plan
- Never ever stop learning
SALES PROFESSIONALS ARE NEVER COMFORTABLE
Sales professionals are sales hungry. They are lifelong learners.
Sales professionals are educators. You can't become an educator without being a student first.
You must gain a thirst for new knowledge. You must stay up to date on new developments, always looking for trends and changes before they happen.
Getting uncomfortable, it's okay. Show up every day and be present. Sit with the discomfort.
"You can make excuses or you can make progress but you can't make both"
Craig Groeschel
Acknowledge discomfort. Shake hands with it, get used to it, and welcome it on the journey to better yourself.
How can many of you in sales grow if you're constantly carrying your own dead sales weight of the past?
Way too many of you are living in yesteryear. You will consistently struggle with the mentality of "that's the way I've done it."
I ask you to think about the following questions...
- Am I reaching my sales potential?
- How do I rise up and rise to the top in sales?
In today's sales world, comfort will stunt your sales growth.
Would you like to increase your sales success and fulfillment?
This was my goal when recording all-new materials for the new Selling from the Heart Masterclass, to increasing your sales success and fulfillment in your business.
If you enjoyed the Selling from the Heart book, you’re going to love this masterclass! It takes the tools given to the next level.
Have yet to read Selling from the Heart? No worries, you will receive an audio version as a part of the Masterclass. As an option you can get a free signed copy of Selling from the Heart (just pay for shipping and handling).
You can get your copy here - https://www.sellingfromtheheart.net/book
Together, we will go on a journey where we’ll dive into how to apply the ideas in the book to help you achieve even greater sales success.
With each of the 10 sessions, you’ll receive questions that will help you increase your sales in a way that also makes selling more enjoyable and fulfilling.
This masterclass is configured with you in mind where you can complete the course in chunks from any mobile device, iPad or computer, based on your availability.
You’ll also discover fun bonus materials throughout the course.
This Week in the Copier Industry 5 Years Ago
This Week in Copiers Five Years Ago
Second Week of February 2018
Real Copier Sales Mistakes
Often a competitive sales rep will try and convince a copier purchaser to switch product based upon how much money we can save you.
The sales rep presents convincing Total cost of ownership analysis.
The only problem being that sometimes the customer's current costs are totally made up by the sales rep.
The sales rep is counting on, in some companies, that it might be too much work for the purchaser to verify their true current costs. Ty for this thread from SSG five years ago this week
Enjoy these awesome copier threads from 5 years ago
Realisaprint.com Becomes First Printer in France to Invest in the AccurioJet KM-1 from Konica Minolta
Konica Minolta Receives Platinum and Diamond Honors from Hyland Software
After year of cost-cutting Ricoh opens $1.8bn M&A war chest
Memoirs of a Copier Sales Person "Slump of Slumps"
Ringdale Joins IDC's Annual UK Security Conference to Address Companies' GDPR Compliance Challenges Within Their Office Printing Environments
Canon U.S.A. Celebrates Achievement of Prestigious Industry Accolades from Keypoint Intelligence - Buyers Lab
Toshiba’s State-of-the-Art Eco Copier Wins 2018 Better Buys Innovative Product of Year Award
John Sheehan, Vice President of Channel Sales of Sharp Electronics Corporation, Recognized as 2018 CRN® Channel Chief
Xerox Engineers Claim Drop in Chicago Crime Rate Due To Unclogged Printers
Xerox Enhances Channel Partner Productivity with New MPS Essentials Suite
Shimano streamlines warranty claims processing with Ricoh
Ricoh presents broadest portfolio at FESPA 2018
Vera to Power Canon Solutions America’s New Security Solutions and Services Strategy
Canon U.S.A. Adds to the Long-Standing Success of the imageRUNNER ADVANCE Platform with Emphasis on Cloud Connectivity and Security
Gary Bailer, Director of Product Management, Pro AV Products of Sharp Electronics, Recognized as 2018 CRN® Channel Chief
Ricoh Australia announces winning companies of the "Ricoh Small Business Competition"
Pixelwerx Launches into the Next Generation of Large Format Print Technology with Installation of the Océ Colorado 1640 Printer
Breathing Color Welcomed into Canon Alliance Partner Program
John M. Garlow, CEO and founder of Ford Business Machines, was admired as a businessman
Real Copier Sales Lines
Canon Named a Leader in IDC MarketScape: U.S. Multifunction Peripheral 2018 Vendor Assessment
Ricoh Australia Announces Winning Companies of the "Ricoh Small Business Competition"
Land Use Management to replace copier
Alexis village trustees approve copier purchase
Epson Introduces New WorkForce Pro WF-C5000 Series with Next Generation Replaceable Ink Pack System Technology
Canon Oceania managing director Yusuke Mizoguchi departs to European posting
Real Copier Sales Mistakes
Icahn ally sues to block Fuji-Xerox merger
Toshiba May Miss Deadline for Chip Sale -- And Reap Billions
Icahn's opposition puts terms of Fujifilm-Xerox deal in spotlight
Print Audit Announces The Worldwide Release Of Infinite User Management
CSI Becomes First to Purchase Complete EFI Nozomi Digital Press and ERP Workflow Ecosystem to Address the Future of Efficient, High-end Corrugated Packaging
Mimaki USA installs first 3DUJ-553 photorealistic 3D printer in the Americas at Pictographics Las Vegas
Toshiba Tec subsidiary padded profits
BTA’s 2017 Spring Break Event to Be Held March 15-16 in New Orleans, Louisiana
5 Yiddish Words That Remind Me Of Sales Reps... Oy Vey!
Copier Sales Oh What A Deal
Just having some fun with creating song lyrics for copiers, how everyone enjoys!
Copier Sales Oh What A Deal
In the office, on the floor,
There's a machine that we all adore
It's the copier, shiny and bright
Making our workdays, oh so light
Copier sales, oh what a deal
Making work easier, our hearts they heal
With every copy, it shines so bright
Bringing us joy,all through the night
From black and white to color bright
It's the perfect tool, for every sight
Scanning and printing, it's all in one
Making our work, second to none
Copier sales, oh what a deal
Making work easier, our hearts they heal
With every copy, it shines so bright
Bringing us joy, all through the night
With speeds so fast, and paper so neat
We can handle any task, in just one beat
It's the best investment, our company's made
With copier sales, we'll never fade
So here's to the copier, our shining star Making work days, not so far From boring and dull, to bright and bold With copier sales, we'll never grow old.
Special thanx to the help of ChatGBT
AJ Helps Me Win an Order Today
AJ Helps Me Win an Order Today
It's late and I'm going to forgo posting the press releases for tonight, thinking I may wake up early and play catch up with posting those press threads.
The Catch Up
I've been able to catch up on my daily job and had four on-site appointments today. All of the appointments were with existing accounts. One appointment stands out among the rest and that was with an existing account that has two leases from us. One of those leases expired months ago and other lease expires soon.
I met with the principal about the first device months ago and I was not able to secure the upgrade. The client opted to go the route of letting the lease go into renewal. I was not going to press the issue since there was another lease coming due. Thus I opted to let the ball travel which seemed the right thing to do.
Today's Appointment
The appointment today was to make the principal aware that the second lease is expired. I set the appointment with the expectation to the client that I had a creative idea to save them money. With a looming recession, almost every client is interested in reducing costs while retaining the value of support and service.
Issues Going In
The account has been a good account for me because they fit my model for companies that I want in my portfolio. At times and probably most times our principal can get off track with distractions and be in a bad mood more times than not.
Thus my first objective was to set the appointment late in the day when the hectic day to day distractions were passed. Today's appointment was for 4PM, thus I was hoping to have a leg up on getting the principals full attention.
Waiting
I found my self waiting in his office alone for fifteen minutes or so, during the time I was able to view the pictures an photos on his wall. There were three awesome pictures of the principal with his three grand children and family members. Since I'm a grandfather as well, I could relate to the pleasure that my grandchildren (both daughters bring to me). Remembering that our principal can be ornery at times I had a plan to get us both in the right frame of mind.
Meeting
After the hey you doing's, I took the lead with asking about the names and ages of his grandchildren. One was 11, he other was 7 and a new baby of seven months and then our principal told me a cute story about a call from the 11 year old. As grandparent we do enjoy talking about them and the joy that they bring to us.
Now it was my turn, I stated that yesterday was my birthday and AJ (my also 2 year old and her mother send me a birthday video). I took out my phone and we both enjoyed watching AJ wishing Pop a Happy Birthday!
The law of commonality was in full swing and the two of us had cleared our minds of the past happenings of the day. Yes, we were both in a good mood.
After 20 or so minutes we both agreed on a plan to move forward with the upgrade and as I left we shook hands an the principal then placed his other arm on my forearm. The additional hand to the forearm is a gesture of additional thanks.
The Video (click the image for the video)
-=Good Selling=-
Office Printing Remains Strong in 2023
Office Printing Remains Strong in 2023
Marching into the new year, companies might be looking for ways to shake things up. These changes might include reducing or increasing prices, improving productivity and efficiency, or hiring new employees.
As always, profit is the key consideration for every business. As such, one of the first moves companies often look to make in the new year is to eliminate factors that hinder profit. Simultaneously, they are also looking for newer, more efficient ways to improve their bottom line.
But businesses should be wary about considering eliminating office printing. Business printing has long been a core aspect of efficient office processes and 2023 looks to continue this trend. While businesses turn increasingly toward digital sharing and communications, ink and paper are still playing a crucial part in helping employees operate at their best. Office printing still provides important tools for sales and marketing, employee engagement, and efficient solutions for meetings, note-taking, and much more.
Here are just a few ways office print remains important in the coming year.
Printing Usage is Expected to Increase Rather Than Disappear
Moving closer to a fully digitalized society, experts and idealists continue to envision a paperless future. Yet, the printing industry and use of print is expected to increase rather than take that oft-predicted nose-dive. Recent research shows paper used for printing is likely to increase by 50% as the average worker continues to print 34 or more pages per day.
There is a wide range of documents many individuals still consider necessary to print for use, reference, or storage. Legal documentation, important financial statements, banking forms, presentations, and meeting notes are just a few of the things employees and customers continue to demand in printed formats. But why?
While digital signatures are becoming exceedingly common, people of all ages remain more comfortable with physical signatures than digital formats. Similarly, providing printed documents for meetings helps relieve stress as attendees have a clear guide to the meeting and a place to take relevant notes. Written notes are especially important as they help employees and customers analyze and retain the information discussed.
However, when it comes to the company’s bottom line, the massive amount of paper employees use could be an issue. Despite the importance of printed documents within the workspace, around thirty percent of pages printed by employees are thrown away. It seems clear that implementing stricter printing policies along with a wider range of digital document options could be the solution to cutting printing costs. But how much of that waste is employee-driven versus machine error?
Printing Costs Likely to Have a Bigger Impact on the Business’s Bottom Line
As inflation continues to maintain its stranglehold on the economy, the cost of printing supplies, equipment, parts, and service is likely to remain high. Research shows continuing economic pressures could force up to a 30% increase in printing costs.
Office printing costs traditionally take up the third slot for the largest business expense, right behind rent, payroll, and other business utilities. But improper print management and printer-related inefficiencies can increase printing expenses by up to 15%.
Rather than immediately sinking large sums into digital document solutions, businesses should look to proper print management to streamline their printing costs. In most cases, document waste, supply levels, and equipment issues are the root cause of overspending. Eliminating paper jams, employee education, and more efficient printer equipment can significantly reduce print waste and save the business big money.
Fortunately, there are print industry professionals who can help evaluate and recommend customized solutions for any office. Managed print services providers can streamline a business’s printing processes, provide more efficient print management, and significantly improve the print impact on a company’s bottom line.
Printer Service Partners Will Become a Key to Business Success
IT departments are not print industry experts, making the task of a thorough office printing audit and strategy difficult without bringing in outside resources. A focused printing professional can help evaluate office print waste and appropriate use by location and department. They are then able to make recommendations about equipment, strategy, printer features, and supply levels that will improve business efficiency while controlling spiraling costs.
The correct printing equipment for a business is especially important as the size, model, and efficiency directly affect costs associated with floor space usage, electricity/energy pull, as well as ink and paper volumes. Additionally, newer printing equipment is designed for efficiency, maximizing ink and toner use and reducing electricity to save even more on operational printer costs.
But equipment, supplies, and paper waste are not the only price of inefficient office printing. Old, outdated, or improperly serviced machines can also lead to an influx in maintenance and service calls to the IT department. Most businesses with interoffice managed printing report up to 50% of calls to the IT help desk revolve around printing issues. Most complaints require technical help for equipment problems, paper jams, flawed prints or copies, or software malfunctions.
In addition to providing better equipment and printer configurations, managed print services partners have the capacity and ability to absorb the maintenance, customer service, printer security, and other day-to-day operations of the office print platform. The savings in IT time, payroll, and help desk efforts alone can help refocus the department onto things that directly benefit the business’s bottom line.
Planning for the future
Office printing will remain a strong component of the business space in 2023, alongside ongoing digital transformation. However, rising printing costs will continue to impact many businesses – generating a significant need for new and improved printing strategies and management.
Fortunately, there are business printing solutions available to help companies continue to meet the printing needs of their employees and customers without taking too hard of a hit to their overall profits. Managed print services providers are ready and available to ensure that their business partners have safe, efficient, and cost-effective office printing solutions.
Today's Hacked!
Hacked
America's top cyber diplomat says his Twitter account was hacked | CNN Politics.....America's top cybersecurity diplomat Nate Fick said his personal Twitter account was hacked, calling it part of the "perils of the job."
Ransomware hacking campaign targets Europe and North America, Italy warns -.....Italy's National Cybersecurity Agency (ACN) warned on Sunday of a large-scale campaign to spread ransomware on thousands of computer servers ...
Diligent Corp. sends more notifications after discovering hacked data on the internet.....Diligent Corp is a software as a service company, headquartered in New York. In June, 2022, they disclosed an incident that occurred in May.
Hacking Robots: The 5 Threats You Need to Know About.....Hackers want to cause disruption and bring down automated systems to make money. There is a range of ways they can exploit insufficient authentication ...
Online criminals eye off ChatGPT as handy hacking tool | CW - Canberra Weekly.....Australia could soon face a crippling cyber attack aided by a popular chatbot, ChatGPT, according to research released by BlackBerry.
MSP & MSSP Industry Notes for February 5th, 2023
IT, MSP & MSSP Industry Notes
Sponsored by
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.
Lead for Backup Disaster Recovery Services
- announces five pillars for API Security
- confidentiality
- availability
- authentication/authorization
- integrity
- audit
- Sensedia supports companies to become more digital, connected and open through a technology platform and expertise in APIs and Microservices
InterVision Expands Its Managed Cloud and Security Services Portfolio
- announced new offerings: Managed Cloud Services (MCS) for AWS and Azure cloud environments and Penetration Testing as a Service (PTaaS) powered by RedSpy365
- services offer enhanced and expanded cybersecurity designed to address current business and resilience concerns
- InterVision, is an information technology (IT) managed services provider
Acronis Announces Sponsorship of MSP EXPO Florida 2023
- announced that it will be a gold sponsor at the MSP EXPO, held February 14-17, 2023 at the Broward County Convention Center in Fort Lauderdale, Florida
- Collocated with ITEXPO, #TECHSUPERSHOW MSP EXPO is The Premier Conference and Networking Summit for MSPs
- Acronis at MSP EXPO at booth 735 to learn more about the company’s unified data protection and cybersecurity solutions
- Registration for MSP EXPO is now open. Use code “Acronis25”, or the following link, for 25% off #TECHSUPERSHOW All Access Superpass: https://www.tmcnet.com/scripts/events/registration.aspx?theplan=ITMSP0223-AS&sc=Acronis25
- Acronis unifies data protection and cybersecurity to deliver integrated, automated cyber protection
Kaseya increases channel commitment with boost to MDF and headcount
- Reported on computer weekly
- “Since the Datto acquisition, we’ve been building on their highly successful Global Partner Programme to extend its benefits across all of Kaseya,” said Kaseya CEO Fred Voccola
Lead for Information Technology Support Services
Quocirca on use of cloud computing
61% of business expect to be fully or mostly using the cloud for their IT infrastructure by 2025
- Up 27%
- 20% are deemed cloud leaders by moving all to the cloud
- 49% of cloud leaders expect a decline in print
- 28% of cloud laggards (those who do not use cloud) expect a decline in print
- Sustainability and cost savings are top two motivating factors to move to cloud
Square 9 to add AI to solution
Square 9 Software of Connecticut, is maker of Softworks document management solutions
- Launched TransformAI, which captures data from documents by intelligently discerning the identity and location of information on each page
- Completely forgoes use of template-based data extraction
- Reduces number of human touch points necessary to capture info
Aptum Earns Microsoft Azure Expert Managed Service Provider Recognition
- announced it has been recognized by Microsoft as an Azure Expert MSP
- Aptum, is a hybrid multi-cloud managed service provider (MSP)
- designation identifies Aptum as a qualified global partner to deliver Azure solutions to customers
Sharp ships new color MFPs with AI
Now offering the BP-70C and BP-50C series
- BP-70C65 (65ppm), BP-70C45 (45ppm) have document feeder that holds up to 300 originals
- Scans both sides of original at same time
- Top scan speed of 280ipm or 140opm
- Motion sensor to detect user approach and activates MFP
- Optional double feed detection kit
- BP-50C26 (26ppm), BP-50C31 (31ppm), BP-50C36 (36ppm), BP-50C45 (45ppm) and BP- 50C55 (55ppm) have document feeder that holds up to 100 originals
- Traditional reversing document feeding
- Top scan speed of 80opm
Lock in on Cyber Security with ARCOA
- customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
- identifying assets that are usually passed over and often have significant value
directprint.io adds new feature to its serverless print management solution
- io has added a brand new internal directory to its serverless print management solution
- makes it easier for customers to seamlessly take print to the cloud
- Designed to complement existing support for Microsoft Azure AD and Google Workspace
Proof that cybersecurity is growing in importance
Thoma Bravo, a private equity company, announced it will spend $1.3 billion to buy Magnet Forensics
- Based in Waterloo, Canada, markets suite of digital forensic tools and incident response solutions
- Has already acquired Ping Identity, SailPoint, Sophos, Imperva, LogRhythm, AppOmni, Proofpoint and
Venafi
iCoreConnect Inc. Announces Appointment of Two Leading Industry Executives to Its Board of Directors
- announced the appointment of Kevin McDermott, SAP, and Harry Travis, The Travis Group, to the company’s Board of Directors
- iCoreConnect, Inc., is a cloud based Software-as-a-Service (SaaS) company with an enterprise and healthcare workflow platform
- Kevin McDermott has been with SAP for 19 years and presently is Head of North American Channel Sales for SAP.
- Harry Travis is President of The Travis Group. Prior to forming his company, Harry was Senior Vice President, Member Services Operations at CVS Caremark
This Week in the Copier Industry 20 Years Ago
This Week in Copiers Ten Years Ago
First Week of February 2003
Enjoy these awesome copier threads from 20 years ago
Twenty years ago was the start of this site. I viewed the members that posted here and seeing members that have stuck and contributed for 20 years is amazing. There were not a lot of threads but I'm delighted that we still chat from time to time @John, @Monte, Pete (he moved aware from copiers about ten years ago, @Rich (one of the great techs). Also I was sorry to hear that @Lee passed about 39 days ago. Special thanx to everyone!
Ricoh Quarterly Report 03
Ricoh Printers and IPDS
Re: Canon 5000 and 5000 i pricing
Re: Auto CAD & the FW 470
Re: Ricoh MFPs with Meditech
Re: OCR and Scan Router Pro
1232 launch
Re: Ricoh Printers and IPDS
Re: Ricoh Printers and IPDS
Re: Xerox 265 Field Report
Re: 2610 printer error on MAC OS X
Re: Ricoh MFPs with Meditech
Re: OCR and Scan Router Pro
Re: OCR and Scan Router Pro
Re: What A Month!
Auto CAD & the FW 470
OCR and Scan Router Pro
This Week in Copiers Fifteen Years Ago
This Week in Copiers Fifteen Years Ago
First Week of February 2008
A continuation from my last paragraph from my annual kickoff meeting at Stratix. Three hours alone in the car will give you many things to contemplate. One of those thoughts is that I may have finally come to the point in time when my endeavors can become a full time job and my part time job would relegate to selling copiers.....
Enjoy these awesome copier threads from 15 years ago
Canon fires off warning on outlook
Xerox Unveils New Wide-Format Color Printers
Global Imaging Acquires Better Quality Business Systems
RICOH AFICIO MP C3500 NAMED BLI 2007 "PICK OF THE YEAR" FOR OUTSTANDING SEGMENT 3 BUS
Fakery aided school copier deal
Ricoh, Savin & Lanier COG Users
RICOH INTRODUCES THE AFICIO MP 4000B/MP 4000 & MP 5000B/MP 5000 DIGITAL IMAGING SYSTE
RICOH AND SWK TECHNOLOGIES TO PROVIDE EDUCATIONAL WORKSHOPS TO THE SAGE MAS 90™ AND M
Finally! Color Scanning for Ricoh!
Ricoh New Model Support for IPDS (MP C2000)
Ricoh Updated Model Support for IPDS (SP C400DN)
Four Steps (and 20+ Tips!) to Beating Paper Addiction
MP C Series Fax4ward2email
Mike C
Re: 240W Printing Problems
Re: Duplexing 8 1/2" x 5 1/2" on a Savin CLP27DN
Re: Postscript and Windows Authentication
Attention Sales World... Curiosity, It's The Gift That Keeps On Giving.
"We keep moving forward, opening new doors, and doing new things, because we're curious and curiosity keeps leading us down new paths."
Walt Disney
Mediocre, average, ordinary or complacent - these would not be words associated with successful sales professionals.
What keeps you moving down new paths, opening new sales doors, and doing new things?
I love what Noelle Mykolenko, CEO of Trusted Advisor Associates says when it comes to curiosity, "Are we in a curiosity crisis?"
Curiosity becomes the catalyst for questioning, and questioning is what pushes us to seek out the unfamiliar and the unknown. Think of how this can be applied to your interactions with your clients.
Curiosity is at the core of creative thinking.
Creative thinkers ask questions such as, "What if, or, why not."
Imagine asking your clients questions like the following... And then just listen to the responses:
- What if your business could achieve double-digit business growth year over year?
- What if at the end of the year you had removed all the issues and challenges within your department?
Noelle believes curiosity is a gift, as she goes on to say, "Today, it feels like curiosity is on the wane - becoming rarer as the years pass. With the emergence of search engines and the evolution of A.I., answers are literally at our fingertips."
Having curious conversations with your clients allows you to uncover things you just can't find out elsewhere.
Curious driven sales professionals are impactful with their communication, achieve success and smash their sales targets more often than sales reps.
Becoming insanely curious is a required character trait if you wish to master business disruptions.
All sales professionals put learning into overdrive, will you?
Wildly curious sales professionals place themselves in their client’s shoes. They dig in deep to uncover business barriers and then guide them down the road to business betterment.
“When you are curious, you find lots of interesting things to do.” - Walt Disney
What's your daily appetite for curiosity?
I believe curious salespeople possess a thirst for knowledge. They are interested in the lives of their client's. They love bringing new ideas, experiences and insight to their client's, as they hold themselves accountable to always wanting to learn more.
Curious salespeople do not need to be encouraged to ask deep meaningful questions; they just do it.
Are you willing to cultivate curiosity with your clients to foster real connection?
Can curiosity become the fuel to your sales success?
Allow this quote courtesy of Ray Dalio sink in for a moment...
“It is far more common for people to allow ego to stand in the way of learning.”
What is standing in your way of learning?
To further emphasize the importance of curiosity, I will refer to James Clear, author of "Atomic Habits",
"A strategy for thinking clearly: Rather than trying to be right, assume you are wrong and try to be less wrong. Trying to be right has a tendency to devolve into protecting your beliefs. Trying to be less wrong has a tendency to prompt more questions and intellectual humility."
CURIOSITY FOSTERS CONNECTION
Technology provides instantaneous responses, but human conversation gets to the heart of what matters.
Curiosity is essential. It drives your ability to make new connections and engage.
The more engaged you become the more inclined you are to ask meaningful questions; the more you learn and uncover, the more you grow the relationship.
How can you cultivate curiosity to build deeper connections with your clients?
Have a beginner's mindset - Assuming is the killer of all learning. You must have a burning desire in your heart for personal growth and knowledge.
Surround yourself with other curious people - You become who you hang out with. Imagine what you could learn by associating with other curious people?
Make WHY your favorite word - Asking WHY helps you get to the core cause, intent and purpose.
“I have no special talents. I am only passionately curious.”
Albert Einstein
Becoming passionately curious with your clients will build deeper connections, relationships and open the door to new opportunities.
A curious professional finds enthusiasm and interest in their career.
A curious professional is open-minded.
A curious professional is inquisitive and wants to know why.
A curious professional is not shy to ask questions and seek out answers.
CURIOUS SALES PROFESSIONALS SMASH THEIR SALES TARGETS
Curious, it's becoming obsessed with always wondering WHY. What's behind your sales WHY?
Curious salespeople think and act on a different level. They identify and ask questions that solicit deeper results.
Sales reps ask surface level questions, sales professionals dig below the surface to uncover the root cause.
According to the Oxford dictionary, curiosity is a strong desire to know or learn something.
Those salespeople who latch onto curiosity and are not afraid of exploring it, poking at it, or even questioning it, will reap the rewards that it provides.
Curious salespeople have no issues asking their clients...
- What value do my services, products or solutions create for you?
- What does value-add look like to you?
Sustaining value in the minds of your customers requires persistence and extreme focus.
This is what curious salespeople are all about... an obsession with understanding value.
CURIOUS PROFESSIONALS TAKE OWNERSHIP
Average sales reps are excuse makers. They point fingers towards everything bad that happens to them. It’s the economy, the leads are weak, the competition has better products, buyers are idiots, we’re too expensive, our service is horrible; stop the freaking excuses!
Curious salespeople see all of this as learning opportunities.
They learn to do something different and practice different ways of progressing towards achieving sales success.
They view roadblocks as learning opportunities and become obsessed with the identifying as many ways as possible to improve.
Are you constantly on the lookout and open-minded for new and novel ways of enhancing your sales career?
SALES PROFESSIONALS ARE CURIOUS ABOUT THEIR CLIENTS
Highly successful sales professionals know their clients deserve more than just a "check-in or touching base" phone call.
They acknowledge the importance of exploring their clients' beliefs, challenges, what drives them and most importantly, what they want to accomplish.
Innately curious salespeople ask the right questions, provide the right insight and respond with answers.
Here comes the mirror moment...
- Are you making sure your clients feel special before, during and after doing business with you?
- Are you making your clients feel important?
- Do your clients feel that you care about them?
- Do your clients feel like they can trust you?
Curious salespeople focus on developing conversations, not sales campaigns. It is about opening human to human conversation.
With curious intent, spend quality time with your clients and ask them how you have been enhancing their experience with you?
CURIOSITY IS A PRECIOUS GIFT
"Stay loyal to your creativity because it's a gift"
Pharrell Williams
The one thing separating successful salespeople and others who are merely surviving or should I say, being complacent; is their desire to learn as curiosity ignites it.
I encourage you to break out of the complacent, default modes of thinking.
Recycling old ideas with traditional sales approaches doesn't help you smash your targets or satisfy your clients.
As you reflect upon curiosity and what this all means to you, I ask you to think about your professional growth...
- Accept your knowledge is limited and can be developed.
- Ask questions to uncover the real problems with your clients.
- Avoid asking limiting questions with your clients.
- Rephrase your understanding and ask for clarity.
Allow curiosity to fuel your innovation. This could be the best present you give to yourself.
Would you like to increase your sales success and fulfillment?
This was my goal when recording all-new materials for the new Selling from the Heart Masterclass, to increasing your sales success and fulfillment in your business.
If you enjoyed the Selling from the Heart book, you’re going to love this masterclass! It takes the tools given to the next level.
Have yet to read Selling from the Heart? No worries, you will receive an audio version as a part of the Masterclass. As an option you can get a free signed copy of Selling from the Heart (just pay for shipping and handling).
You can get your copy here - https://www.sellingfromtheheart.net/book
Together, we will go on a journey where we’ll dive into how to apply the ideas in the book to help you achieve even greater sales success.
With each of the 10 sessions, you’ll receive questions that will help you increase your sales in a way that also makes selling more enjoyable and fulfilling.
This masterclass is configured with you in mind where you can complete the course in chunks from any mobile device, iPad or computer, based on your availability.
You’ll also discover fun bonus materials throughout the course.