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This Week in the Copier Industry 15 Years Ago

This Week in Copiers Fifteen Years Ago

Second Week of February 2008

DW_P4P_10YearsCloud_BannerAd_500x100px_v1

With all of the recent news about China with the recent the recent shooting of the SPY balloon and the downing of two "UFOs" (suspected from China), will this alert MFP buyers to ask "where are your MFPs manufactured"?

I remember in the eighties when many buyers wanted no part of copiers that were manufactured in Japan. Of course that all ended when Xerox partnered with Fuji and all copiers where manufactured in Japan.  However the manufacturing Japan ended as well with most of the MPFs now being produced in Japan,

Enjoy these awesome copier threads from 15 years ago



Japan's Ricoh to build $92 mln Thai copier plant

Art Post (Guest) ·
140,000 units, which would raise Ricoh's overall capacity by about 70 percent. Ricoh, which competes with Canon Inc (7751.T: Quote, Profile, Research) and Xerox Corp (XRX.N: Quote, Profile, Research) in the global office equipment market, said the Thai plant was part of plans to spread production geographically. Ricoh produces more than 70 percent of its copiers and printers in China. "We hope the Thai plant will grow and become our major production base in the future," Ricoh Executive Vice President
Topic

Danka to Buy Kodak Copier Unit for $684 Million

Art Post (Guest) ·
distributor of Kodak-branded office copiers and printers, but Kodak would retain its manufacturing operation. Analysts said the company would have preferred to dispose of the manufacturing business as well. Eugene G. Glazer, an analyst with Dean Witter Reynolds, said: ''I don't think this is the ideal deal for them. What they are selling is the profitable part of the division and what they are keeping is the unprofitable part.'' But the money Kodak could earn on the proceeds of the sale could be
Topic

Ricoh Support Phone Numbers

Art Post (Guest) ·
---------------------------------------------------------------------------------------------------------------------------------------------- Document Solutions & eCabinet Support 888-RICOH66 (742-6466) For End Users, Sales, Technicians & VAD/VAR’s ------------------------------------------------------------------------------------------------------------------------------------------------ Printer and Scanning Solutions 888-RICOH38 (742-6438) For End Users and Pre Sales Support 800-RICOH38 (742-6438
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Sales Tip "Found on the Web"

Art Post (Guest) ·
task at hand; to make a sale. Slowly and resolutely I would use all my resources and experience to gain the “knock out”…I was closing the sale. I’ll bet the copier salesperson never looked at selling the same way again. It is crucial that in the process of closing the sale you at some point ask for the order. It is amazing to me that this fundamental of sales is so often overlooked in the sales cycle. I have literally asked for an order many times and received the same response from my prospect
Topic

Ricoh printers hit industry top spot again

Art Post (Guest) ·
Ricoh printers hit industry top spot again Printer specialist Ricoh has scooped a range of prestigious industry gongs for the second time in less than a year. InfoPrint, a joint venture between the firm and computer giant IBM, was singled out by Better Buys for Business and Buyers Laboratory for its effective provision of printer solutions. "The InfoPrint Colour 1767 provides exceptional image quality and outstanding ease of use," remarked senior printer analyst Marlene Orr. She continued
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Re: c2500SPF LAN with MAC?

Art Post (Guest) ·
Support Development Manager Options: Reply To This Message•Quote This Message Re: Ricoh Aficio MP 2000 LAN Fax driver installed in Italy Posted by: maurice cohen (IP Logged) Date: February 08, 2008 04:39PM To: Chris Story Ricoh Americas Corporation Advanced Product Support Development Manager Hello, We bought this machine (marked "NRG MP 2000") that was supposed to copy, print, scan to folders on macs and manage faxes from Macs in our office; Ricoh assistance in Milano don't know what to do, they say
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Hold Print

·
I have a prospect who was printing separator sheets, which I've switched to printing to Hold Print on the Savin C4540. The problem is that when they print from MSOffice (Excel)the document is picking up the last user that print's info. I imagine it must be saved in the metadata of the document. Has anyone else run into this? Is there a solution?
Topic

Ricoh New Model Support for IPDS (MP2500)

Art Post (Guest) ·
Ricoh is pleased to announce the release of new model support for printing IPDS in IBM zSeries (S/390) and iSeries (AS/400) environments. RA2K Integration for IPDS is an internal software solution, which resides on the hard drive of select Ricoh print devices and enables users to send AFP/IPDS print jobs directly from their S/390 or AS/400 systems. This solution is designed to allow your customers to print professional laser-quality output, access standard finishing and paper size options
Topic

Donated copiers delayed but on the way, company says

Art Post (Guest) ·
Donated copiers delayed but on the way, company says All Copy Products pledged machines to nonprofits in December; some not yet delivered because of late orders BY CARI MERRILL CariMerrill@coloradoan.com A company that promised free copiers to nonprofits by mid-January says they’re close to delivering the rest of the machines. Some nonprofits have questioned whether they were actually going to get the copiers, which All Copy Products pledged during its “12 Days of Christmas” program in December
Topic

Paper Pains!

Art Post (Guest) ·
the past and said he’s happy to see a consensus among the budget review committee. Krizansky agreed with Hahn’s suggestion of assigning responsibility for machine use. Accountability In light of overages, Krizansky acknowledged that copy machine use is a cheaper option than using printers because the district saves money by buying less toner cartridges. He said that each district employee must use a personal identification number when using copiers. Superintendent Frank Victor said he wasn’t
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Paradigm Imaging Group announces BERTL® Four Star Rating

Art Post (Guest) ·
FOR IMMEDIATE RELEASE Contact: Jane Hicks www.scantopia.com 1590 Metro Drive, Suite 116 Costa Mesa, CA 92706 Phone: 714-432-7226 Fax: 714-432-7222 jane@paradigmimaging.com http://www.SCANtopia.com Paradigm Imaging Group announces BERTL® Four Star Rating for Graphtec CS500 and CS600 scanners! Costa Mesa, CA — February 13, 2008 — Paradigm Imaging Group, a leading supplier of large-format scanning, printing and document archiving solutions, announced today that the Graphtec CS500 and CS600
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Re: c2500SPF LAN with MAC?

Art Post (Guest) ·
Picked this up on the web, someone from ricoh asking for beta test users for MAC LAN FAX, I say we take advantage of this!!!! Ricoh Aficio MP C3500 LAN Fax driver Posted by: Murray (IP Logged) Date: December 05, 2007 01:34PM Is there a PPD driver (non-postscript) available for Mac OS 10.5 that will allow use of LAN-Fax capabilities of the Ricoh Aficio MP C3500 Options: Reply To This Message•Quote This Message Re: Ricoh Aficio MP C3500 LAN Fax driver Posted by: uli wehner (IP Logged) Date
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Technician position in SE Wisconsin/Northern Illinois

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Could you please forward this to any experienced technicians who are looking for new opportunities: Dual line Ricoh and Konica dealership is looking for an experienced technician to join our award-winning team. We have an immediate need for a field-tested pro. Competitive wages, medical insurance, paid vacation and holidays, (401)K plan, continuous training, tools, a car for business use or mileage reimbursement, and dress shirts and pants. We are a Konica Pro-Tech certified dealership, and we
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Great Careers for Great People...Finally!

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/or company that treat their employees with respect and offer a good life/work balance? We can make that happen! IPG-Innovative Performance Group, LLC is an executive placement and career consulting firm specializing within the printing/document management/enterprise s/w industry. We are currently seeking professionals for all types of positions from executive management to area sales reps. Additionally, we are seeking high volume production print and color sales specialists and managers in the
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Re: Sales Tips

Art Post (Guest) ·
Always ask for the order Always include a direct request for an order in your sales script after the because statement. "Can you help us meet our goal?"
Member

Member

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Re: Hold Print

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I was using the PCL5c driver. Switched to PCL6 and problem was resolved . Even another problem where they were printing from MAS90 accounting software and the trail edge of the page was getting cut off.
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Re: Up Coming Ricoh Launches

Art Post (Guest) ·
Dedicated Printers (May 08) Aficio 4100SF Aficio 4110SF Aficio SP3300DN "Casanova-P1" Aficio C420DN "Gaia-PC" Aficio SP8200DN Aficio SP4100NL B2C Color (June 08?) MP C 1800
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Re: Danka to Buy Kodak Copier Unit for $684 Million

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NO Problem Art. We appreciate your effort to keep us up to date. BTW I heard that Xerox is going to buy Global!!!
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GEM GSA Extension promo

Art Post (Guest) ·
Major Accounts is pleased to announce that the GEM/GSA Promotion has been extended through July 31st, 2008. All Purchase Orders must be dated by July 31st, 2008 and equipment should be shipped by August 30th, 2008. If you have any questions regarding this Bulletin please contact your Ricoh
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"Lunch & Learn" from EFI Webex!!!!!!

Art Post (Guest) ·
All: Please pass along to your sales reps. You are all invited to participate in the first of a series of monthly "Lunch & Learn" events provided by Tim Shallbetter from EFI. The first topic is an introduction to the Fiery Spot-On option, which as you all know is available for FREE as part of a promotion running through the end of March. This is a great opportunity to learn a little bit more about some of the great Fiery technology that can help you sell more color. Logon information is below

This Week in the Copier Industry Ten Years Ago

This Week in Copiers Ten Years Ago

Second Week of February 2013

Kodak-Alaris_See-the-Diffreence-500x100I caught this in the threads from from 10 years.  Amazing how dumb some crooks can be...

Suspect leaves photo copier clue at crime scene

Art Post (Guest) ·
OTTAWA - If it's true, this is one stupid crook.Cops are circulating an image they believe a break-in suspect took of himself with a photocopier -- during the break-in. It happened very early Sunday at Dan Murphy Ford on Bankfield Rd. in Manotick.The...

Enjoy these awesome copier threads from 10 years ago

Konica Minolta Launches bizhub 754/654 Series

Art Post (Guest) ·
Thu Feb 7, 2013 4:08pm EST RAMSEY, NJ, Feb 07 (Marketwire) -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the launch of the bizhub(R) 754/654 Series of Monochrome Multifunctional Products (MFP -- print, copy, scan and fax all in one system). Combining high-speed B&W print and copy output with color scanning, the bizhub 754/654 Series features the award-winning INFO-Palette design control panel for enhanced versatility and a wide range of standard features
Topic

Encompass Selected to be Authorized Service Provider and Reseller for Konica Minolta

Art Post (Guest) ·
LAWRENCEVILLE, Ga., Feb. 7, 2013 (GLOBE NEWSWIRE) -- Encompass Supply Chain Solutions, Inc., a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it has finalized an agreement with Konica Minolta Business Solutions U.S.A., Inc. to provide in-warranty laser printer repair services and distribute original replacement parts, supplies, printers and multi-function systems. Under the agreement, Encompass will serve as
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Ricoh Unveils New Milestones for Its Continuous Feed Inkjet Portfolio

Art Post (Guest) ·
vision of "print and beyond." The InfoPrint 5000 family is unique in using up to 50 percent less power than other ink jet systems, delivering ever-increasing and unmatched printhead life across its large worldwide install base, continuing expansion of its media support, color and ink management enhancements, and more. These achievements illustrate Ricoh's ongoing commitment to further enhance its flagship solution to meet the evolving needs of its global customer base. "At Ricoh, we realize that
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Ricoh joins EPEAT Imaging Equipment Program to promote green purchasing

Art Post (Guest) ·
purchasing, Ricoh Americas Corporation today detailed its participation in the Electronic Product Environmental Assessment Tool (EPEAT) program, the definitive global registry for greener electronics (www.epeat.net/). For the past three years, Ricoh has worked with EPEAT and other stakeholders to develop 59 definitive environmental criteria for Imaging Equipment. Today, the EPEAT registry expanded to include devices such as printers, copiers, multi-function products and other equipment. EPEAT is
Topic

Sharp Announces New High Performance Workgroup Document Systems With Second Generatio

Art Post (Guest) ·
MAHWAH, N.J., Feb. 7, 2013 /PRNewswire/ – Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation, introduced the new MX-2640N, MX-3140N and MX-3640N color workgroup document systems offering speeds of 26ppm, 31ppm and 36ppm respectively. These new models offer enhanced performance and include many new features to help businesses be more productive. Standard PCL® 6 and true Adobe® PostScript®3™ printing systems help ensure documents print with the
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Creating a Simpler, Secure Workflow: Xerox Technology Supports Cloud Services, Custom

Art Post (Guest) ·
company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries. For more information, visit http://www.xerox.com, http://news.xerox.com or http://www.realbusiness.com . For investor information, visit http://www.xerox.com/investor . -XXX- Media Contacts: Patti Quinn, Xerox, +1-585-264-2842, patti.quinn@xerox.com
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Fuji Xerox launches mobile app, cloud-based storage service

Art Post (Guest) ·
Fuji Xerox Asia Pacific Pte Ltd launches a suite of mobile and cloud solutions to enhance business productivity and flexibility. The two new solutions are the Mobile Integrated Application for iOS, an application software that supports document handling in mobile environments, and the Working Folder, a cloud-based online storage service. Mobile Integrated Application for iOS provides quick access to view, edit and print imported documents in an integrated manner. When linked with DocuShare, an
Topic

Print Audit Releases Print Audit 6 for Mac Version 6.4

Art Post (Guest) ·
-updates.asp?id=3 About Print Audit®: Established in 1999 and headquartered in Calgary, Alberta, Print Audit is the fastest growing print management company in the world. By providing businesses with innovative and practical print tracking solutions, the company has helped customers recapture over $200 million in printing and photocopying expenses while saving an estimated 190,000 trees a year. Print Audit is the most comprehensive provider of managed print services (MPS) and print management solutions
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Ricoh Launches Industry-First Centralized Critical Communications Software and Servic

Art Post (Guest) ·
Ricoh, a leading provider of digital output solutions, announced at Hunkeler Innovationdays the launch of its Critical Communications software and services portfolio. For the growing number of print jobs subject to regulation, where every element must be perfect, and output must be tracked and reported, Ricoh’s solutions will offer print service providers a wealth of applications and tools to help increase operational integrity and more quickly deliver compliance-driven output. Shown for the
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HP Unveils World’s Fastest Desktop Color Printer, Celebrates 25th Anniversary of HP D

Art Post (Guest) ·
pages per minute (ppm), making it the fastest desktop printer according to Guinness World Records.(1) HP PageWide Technology delivers four colors of Original HP pigment ink at one time onto a moving sheet of paper. As the paper moves, the printhead remains stationary, allowing the HP Officejet Pro X Series to print quickly and quietly. The standard 500-sheet main paper tray lets SMBs save even more time with fewer printing interruptions. The ENERGY STAR®qualified HP Officejet Pro X features energy
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Evolv Solutions Walking Among Giants in Managed Print Services and Office Technology

Art Post (Guest) ·
OVERLAND PARK, Kan., Feb. 11, 2013 /PRNewswire/ -- Evolv Solutions decided it was time to do business in a different way. The Document Management and Information Technology firm set in motion a set of strategic changes for 2013 to underscore its Managed Print Services (MPS) capabilities. Most importantly, the changes are focused on helping the company's clients gain the highest level of control with their output infrastructures. Evolv has established relationships with several of the global
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Document Management in the Real World: The DocuLex Perspective

Art Post (Guest) ·
often come in and demo the product and close the deal. Usually by the time DocuLex is brought in, which Bailey says is about 90 percent of the time, it’s a valid prospect. Overall, Bailey feels that most DocuLex dealers have a good grasp of what they’re selling, specifically DocuLex’s Archive Studio, even if it is mostly an understanding of the bullet points of the solution. Bailey acknowledges that if the dealer were strictly selling document management solutions like they were in the olden days
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Canon Goes for IKON’s Jugular

GIntel ·
What do you Canon guys think of this? http://www.theweekinimaging.co...s-for-ikons-jugular/ Is it much different than the Canonball promos of the past? Anyone care to share the H1 Canonball offer?
Topic

Ricoh Pro C901/901s+

GIntel ·
Seems like improvements are focused on duty cycle, media support, and Fierys.What do you guys think?Anyone have a "Whats New/Different" doc?Thanks,Jake
Topic

Suspect leaves photo copier clue at crime scene

Art Post (Guest) ·
OTTAWA - If it's true, this is one stupid crook.Cops are circulating an image they believe a break-in suspect took of himself with a photocopier -- during the break-in. It happened very early Sunday at Dan Murphy Ford on Bankfield Rd. in Manotick.The...
Topic

Solimar Systems Releases SOLfusion™ 1.3

Art Post (Guest) ·
quickly find jobs," says Mary Ann Rowan, Solimar CMO and VP of Sales. "Serving as the central hub for process automation, SOLfusion allows our clients to schedule, manage and monitor disparate processing steps in a smoothly integrated workflow." The Solimar product line enables thousands of organizations around the world to easily expand and control their enterprise output management processes by providing robust data transforms, device optimizations, print stream re-engineering and e-presentment
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3 Days !!!! You call that Service? Really?

Art Post (Guest) ·
Last week my company installed a new Canon Color ImageRUNNER-Advance into a relatively small transportation office (2 floors). We were swamped with two SEs out, one at UniFLOW school and another on vacation. So I dd the install. It was pretty straight forward. The only issue is when I initially brought the Canon online I choose DHCP, and it self configured it’s IP info. I then proceeded to “ping” the ip address that the customer had gave our sales person to be assigned to their new Canon
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Re: Canon Goes for IKON’s Jugular

montecore ·
Canon wants those clicks back from IKON when IKON was placing the Canon boxes. This is why they have been very aggressive to get these clicks. It has been very successful because there have letters that have been sent out to IKON Canon customers stating that IKON will NO longer provide service on the Canon box. As a result the customers love Canon but are being told they will no longer get service.....so IKON (Ricoh Direct) is trying to flip the customer to Ricoh when the customer loves the
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Re: Mobile Printing and User codes

fisher ·
Smart Devise Print Does have a place to put in a User ID and Password. Have not tested it but it is there.
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Re: The Worst Copier Web Sites in the World!

FillyS ·
Thanks for my Monday morning laugh. It's a toss up between Copier Guy - still showing a summer special in February and Nevill who's author is ADD - for sure!!
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Re: Image Quality Not a Main Criteria in MFP Purchase

SalesServiceGuy ·
I tend to agree. MFPs are loaded up with new features these days, many of which are only of mild interest to customers. The most important issues to customers are usually price, service and support. The only really new feature that customers are beginning to ask about is mobile printing.
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Re: 3 Days !!!! You call that Service? Really?

montecore ·
Vince....what model of Canon was that? I have never ran into the problem and scan to email works out of the box? Sometimes I do my own installs when our techs are tied up and I don't want my customer to wait. Were they trying to do something different?
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Re: 3 Days !!!! You call that Service? Really?

Chuck ·
, selling outcomes and solutions versus products and services and technical processes versus interpersonal skills. Too often they missed the point. Research shows that independent of industry, geography, product or service, customers consistently report that they value four qualitites in the services they receive: SEAMLESS SERVICE: The ability to manage service factors that are invisible to the customer. Although customers want the benefit of all services an organization may offer, they don't

Re: Ricoh deficiency in most new models

fisher ·
My biggest grip with Ricoh machines is that the top drawer on all the color machines is letter only. Come on guys give the machine a full size top paper drawer.
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Re: Canon Goes for IKON’s Jugular

Art Post (Guest) ·
I understand that this new promo was based on the last promo they did in 09. This is the last hurrah for the systems that were delivered in 08 and 09. Instead of stealing business they (all manufacturers) need to concentrate on getting net new clicks and placements. Not very creative on Canons part.
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Re: Ricoh deficiency in most new models

Art Post (Guest) ·
quote: There is a setting for this. Forget where though. Ran into it once and a call to tech support got me the answer. Its a setting to enable envelope feeding. There is no emvelope feeder available for the new monochrome models, only the color models. Thus this is still a problem with the non color devices. Adding the envelope feeder is the solution for the color models however the added expense. Can anyone help with other products other than Ricoh??
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Riso Comcolor & Thermography

Art Post (Guest) ·
I just had a propect call me and wants a system will print four color ink process so he can then pass through a thermographer. Can this be done with Riso Comcolor? If not any other ideas for four color???
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Image Quality Not a Main Criteria in MFP Purchase

Art Post (Guest) ·
I was talking with one of our Client Support Managers the other night as he recounted a discussion he had with a new prospective client. In describing the various criteria the client had for selecting a new colour mfp (colour capable multifunction printer) what struck me was that image quality never entered the details of the discussion. In discussion with the potential client a great deal of time was spent with a description of the frustrations that had ocurred with their current equipment
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Companies who utilize Evergreen Clauses for Extra Lease Payments

Art Post (Guest) ·
Companies who utilize Evergreen Clauses for Extra Lease Payments (Copier Leases) by Christopher Menkin These companies use language in their purchase options to confuse, perhaps to deceive, with the result an automatic continuation for an additional twelve months of payments. Often they win transactions with lower monthly payments as the lessee is not aware of the practice at the end of the initial term of the lease. Several have continuation of payments and the requirement of replacing the
-=Good Selling=-

Attention Sales World… Are You Ready to Embrace Radical Discomfort?

"Be not afraid of discomfort. If you can't put yourself in a situation where you are uncomfortable, then you will never grow. You will never change. You'll never learn."
Jason Reynolds

Why are so many afraid of discomfort?

Think back to your childhood, you embraced learning, you embraced change as this all was a part of growing up.

Why do so many adults find it so difficult to embrace change?

Why do so many in sales take the road most traveled?

Why do so many in sales seek the "sales success magic pill", instead of just doing the work?

We do know this... Transitions are unavoidable, as no one person can stay the same forever. In pursuit of personal and professional growth, you'll have to embrace change at some point.

You can either be comfortable and stagnate or stretch yourself to become uncomfortable and grow.

Discomfort is a stimulant for growth. It forces you to change, stretch, and adapt.

Embrace discomfort. Become purposeful about doing things that push you outside of your limits. Difficulty helps you to grow, and this is what sales professionals do better than sales reps.

If you desire long-term success, you must stop avoiding what’s hard.

To become more means creating new perspectives, acquiring new skills and pushing the boundaries.

Learning to be comfortable with discomfort is one of the most important skills you can ever have to live a truly fulfilling personal and professional life.

Repetition expands your comfort boundaries, and this fuels growth.

Think back to the start of your sales career and reflect upon this question... How many things were once uncomfortable for you which you now accept without difficulty?

It concerns me how many salespeople and for that matter sales managers avoid discomfort.

You all do everything you can to avoid it.

Have you become too comfortable to be pushed or you just can't be bothered to make a change to improve your lives?

I love this quote courtesy of Pastor Craig Groeschel,

"If you change your behavior but do not change your heart, the behavior will come back."

What is in your heart when it comes to change?

HAS COMFORT BECOME A SALES CRISIS?

"If you're never able to tolerate a little bit of pain and discomfort, you'll never get better."
Angela Duckworth

What are you willing to do to become a better sales professional?

I thoroughly enjoyed reading Michael Easter's book, "The Comfort Crisis, Embrace Discomfort To Reclaim Your Wild, Happy, Healthy Self"

Early in the book, Michael says,

"Most people today rarely step outside their comfort zones. We are living progressively sheltered, sterile, temperature-controlled, overfed, under-challenged, safety-netted lives."

With my warped sense of humor, let's unpack this quote tying it back to sales...

How many salespeople are living progressively sheltered lives as they are being overfed lead after lead, being under-challenged and coddled by their managers inside their safety-netted environments?

Continuing "The Comfort Crisis" journey,

"Comforts and conveniences are great. But they haven't always moved the ball downfield in our most important metric - happy, healthful years. Perhaps existing only in our increasingly overly comfortable, overbuilt environment and always obeying our comfort drives has unlimited consequences and caused us to miss profound human experiences."

Whether you are a sales leader or a salesperson... Has becoming comfortable being comfortable caused a sales crisis? I will leave that answer to you.

One last reference to "The Comfort Crisis", Michael Easter refers to the Japanese term, Misogi.

The word Misogi translates to "water cleansing" and is generally done by standing under an icy waterfall while winter pours over the body.

He references in the book where he sitesMisogi "as not being about physical accomplishment but what are you mentally and spiritually willing to put yourself through to be a better human."

So, this got me thinking... What is your Misogi in sales?

What are you willing to put yourself through to become a better salesperson?

Are you willing to break out of your comfort zone in a world that is rapidly changing day by day by day?

THERE'S COMFORT IN HONESTY

Honesty is a huge part of embracing change. Become radically honest with yourself and ditch the delusional thinking. In chapter 2 of Selling from the Heart, I write about sales chaos.

Has turmoil set in within your sales career? Has pure chaos kept you from seeking the truth?

If you're not honest with yourself then how can you expect to learn and grow?

When you're dishonest with yourself, you choose to see what you want to see and you brush off, ignoring what you don’t want to see. This may provide you short-term happiness but, in the end, it’s unhealthy, destructive, and screws with your mind.

Sales professionals are honest with themselves. They know this is hard work and can sometimes be painful, but it’s a necessary component to long-term happiness and success.

Are you ready to embrace radical discomfort?

Becoming comfortable with being uncomfortable is what radical self-honesty is built upon.

I encourage you to think about this one...

How can you become radically self-honest if you struggle to deal with any discomfort in your sales life? You can’t and you're only fooling yourself.

In this hyper-competitive world of sales, those who are willing to take risks, step out of their comfort zone and create some discomfort for themselves will be those who will reap the biggest rewards.

All of this leads to this...

If YOU, can't challenge yourself to improve then how can you challenge your clients to improve?

GROWTH STARTS BY GETTING REAL WITH YOURSELF

"Develop a passion for learning. If you do, you will never cease to grow.
Anthony J. D'Angelo

At this very moment, what specific skill do you bring to the marketplace that allows you to stand out from the other salespeople?

I encourage you to look in the mirror and ask yourself...

  • Am I reading to feed my brain?
  • Am I making a difference?
  • Am I going the extra mile for my clients?
  • Am I serving others?
  • Am I serving the cause?
  • Am I developing a deep, genuine concern for my clients?

Gut check moment, isn't it?

Unfortunately, way too many of you in sales are stuck looking into the rearview mirror waiting, wondering, and wallering around, as you continue to operate in a state of comfort.

What got you to where you're at in sales today will not keep you there moving into the future.

Stop the excuses as they only act as a deterrent.

Examine what's inside your own heart and look within to improve yourself.

WHAT CAN YOU BE DOING TO BECOME BETTER?

As we get bit by the "success bug" in sales we also get bitten by the "comfort bug".

Success can become blinding, as success breeds comfort and complacency.

Take off the dark sunglasses and uncover ways you could change to become even better at what you do.

Think of the 1% rule. What would happen if on a daily basis you made a 1% improvement to your personal and professional life?

If you make a 1% improvement every day, it would be an increase of 3778% over a year, meaning you would be 38 times better off compared to when you started. Isn't this worth the investment in challenging yourself every day?

HONESTY REQUIRES PRACTICE

Becoming radically honest with yourself requires you to become vulnerable. Are you willing to become vulnerable and accountable to yourself? This alone presents you with several learning opportunities. If you’re consistently nurturing your mindset, you will build up a tolerance against negative thoughts, procrastination, self-doubt, and insecurities.

This helps you to break the stranglehold of comfort.

Becoming radically honest with yourself can be painful but massively rewarding. When honesty collides with your willingness to change, there's no stopping your growth.

"You have to believe in yourself, challenge yourself, and push yourself until the very end; that's the only way you'll succeed."
G-Dragon

I encourage you to build confidence in your abilities. I challenge you to get radically honest and hold yourself accountable.

  1. Seek to become an expert in your field of work
  2. Constantly crave feedback on YOU
  3. Set goals and create a business plan
  4. Never ever stop learning

SALES PROFESSIONALS ARE NEVER COMFORTABLE

Sales professionals are sales hungry. They are lifelong learners.

Sales professionals are educators. You can't become an educator without being a student first.

You must gain a thirst for new knowledge. You must stay up to date on new developments, always looking for trends and changes before they happen.

Getting uncomfortable, it's okay. Show up every day and be present. Sit with the discomfort.

"You can make excuses or you can make progress but you can't make both"
Craig Groeschel

Acknowledge discomfort. Shake hands with it, get used to it, and welcome it on the journey to better yourself.

How can many of you in sales grow if you're constantly carrying your own dead sales weight of the past?

Way too many of you are living in yesteryear. You will consistently struggle with the mentality of "that's the way I've done it."

I ask you to think about the following questions...

  • Am I reaching my sales potential?
  • How do I rise up and rise to the top in sales?

In today's sales world, comfort will stunt your sales growth.

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Would you like to increase your sales success and fulfillment?

This was my goal when recording all-new materials for the new Selling from the Heart Masterclass, to increasing your sales success and fulfillment in your business.

If you enjoyed the Selling from the Heart book, you’re going to love this masterclass! It takes the tools given to the next level.

Have yet to read Selling from the Heart? No worries, you will receive an audio version as a part of the Masterclass. As an option you can get a free signed copy of Selling from the Heart (just pay for shipping and handling).

You can get your copy here - https://www.sellingfromtheheart.net/book

Together, we will go on a journey where we’ll dive into how to apply the ideas in the book to help you achieve even greater sales success.

With each of the 10 sessions, you’ll receive questions that will help you increase your sales in a way that also makes selling more enjoyable and fulfilling.

This masterclass is configured with you in mind where you can complete the course in chunks from any mobile device, iPad or computer, based on your availability.

You’ll also discover fun bonus materials throughout the course.

ACCESS THE MASTERCLASS HERE.

This Week in the Copier Industry 5 Years Ago

This Week in Copiers Five Years Ago

Second Week of February 2018

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Real Copier Sales Mistakes

Often a competitive sales rep will try and convince a copier purchaser to switch product based upon how much money we can save you.

The sales rep presents convincing Total cost of ownership analysis.

The only problem being that sometimes the customer's current costs are totally made up by the sales rep.

The sales rep is counting on, in some companies, that it might be too much work for the purchaser to verify their true current costs. Ty for this thread from SSG five years ago this week

Enjoy these awesome copier threads from 5 years ago

Realisaprint.com Becomes First Printer in France to Invest in the AccurioJet KM-1 from Konica Minolta

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presses from Konica Minolta, including, most recently, the JETVARNISH 3DS. “This B2 digital press is becoming the Swiss Army knife of the printing world because it has so many uses. It is providing our customers with the tool helping to unlock new applications, some of which probably required many different techniques to produce in the past,” concluded Mark Hinder, Head of Market Development, Konica Minolta Business Solutions Europe. “Our progress with regards to our sales objectives is just seen as
Topic

Konica Minolta Receives Platinum and Diamond Honors from Hyland Software

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support, retention and training, as well as the number of customers served. Platinum designations are awarded for sales performance and excellence. The criteria includes growing the OnBase community through new acquisitions and additional software revenue. "Business as usual is no longer enough. The baseline for today's successful business has shifted,” said Kevin Kern, senior vice president, business intelligence services and product planning, Konica Minolta. “Access to information and the
Topic

After year of cost-cutting Ricoh opens $1.8bn M&A war chest

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posting a loss as previously expected. But skeptics warn that Ricoh's growth strategy has many reasons for caution. For one, the global market for office equipment is shrinking. Global shipments of office machinery fell nearly 30% over the past nine years, according to U.S. market research company IDC. The fact that Ricoh estimates its traditional core business -- making and selling office equipment -- will still account for nearly 40% of sales in the year to March 2023 is a concern, casting doubts
Blog Post

Memoirs of a Copier Sales Person "Slump of Slumps"

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I'm proud and excited about starting my thirty-eight year in down the street aka SMB copier sales. Needless to say, the start of 2018 has not been terrific in fact I'm probably off to one of my worst starts ever. I guess I could call it the perfect storm. Right after Christmas I took two weeks to recharge the batteries and get ready for 2018. It's a great time of the year just to stay at home, kick back and enjoy relaxing. Nothing to do and no where to go can be a great salvation. But that was
Topic

Ringdale Joins IDC's Annual UK Security Conference to Address Companies' GDPR Compliance Challenges Within Their Office Printing Environments

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network and relationships with the world's leading printing manufacturers including Brother, Canon, Hewlett Packard, Lexmark, Konica Minolta, Kyocera Mita, Oce, OKI, Ricoh, Samsung, Sharp, Toshiba and Xerox. To learn more about FollowMe by Ringdale, please visit www.followme.ringdale.com . For details on FollowMe or Ringdale, contactCharlotte Baker, Ringdale, Tel: +44-(0)-1444-871 349 or Email: cbaker@ringdale.com .
Topic

Canon U.S.A. Celebrates Achievement of Prestigious Industry Accolades from Keypoint Intelligence - Buyers Lab

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MELVILLE, N.Y. , Feb. 12, 2018 /PRNewswire/ -- In its continued commitment to delivering advanced office solutions to enterprises, Canon U.S.A. , Inc., a leader in digital imaging solutions, celebrates the receipt of multiple industry accolades awarded to the Company by Keypoint Intelligence – Buyers Lab. Most notably, Canon is the recipient of the 2018 Copier MFP Line of the Year for the third consecutive year. "The models in Canon's copier MFP line are running three years strong as
Topic

Toshiba’s State-of-the-Art Eco Copier Wins 2018 Better Buys Innovative Product of Year Award

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especially want to recognize its unique erasable toner technology, saving organizations money while also reducing their carbon footprint.” Toshiba’s popular print device additionally won a Better Buys’ 2017 Editor’s Choice award and the company’s companion hybrid copier, the e-STUDIO3508LP was recently named 2018 Outstanding Achievement in Innovation Award by global document imaging industry resource, Keypoint Intelligence-Buyers Lab . This also marks the fifth time in the last six years Toshiba has
Topic

John Sheehan, Vice President of Channel Sales of Sharp Electronics Corporation, Recognized as 2018 CRN® Channel Chief

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Corporation. Sharp is a worldwide developer of one-of-a-kind home appliances, networked multifunctional office solutions, professional displays, robotics and energy systems. Sharp Imaging and information Company of America, a division of Sharp Electronics Corporation, markets Sharp's business products, including MX Series multifunction print (MFP) systems, professional and commercial displays and Skywell™ atmospheric water generators. For more information on Sharp's business products, contact Sharp
Topic

Xerox Engineers Claim Drop in Chicago Crime Rate Due To Unclogged Printers

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new printers. John Viavattine, head of Xerox's Media Technology Center, claims that two-thirds of offenders were being released because of paper jams in the court system. Viavattine tells a story about helping the Chicago court system in the '90s. He visited the Chicago children's court. "What was happening was, lawyers had to deliver certain court documents to the defense attorneys within a certain amount of time" said Vivattine to The New Yorker. "Otherwise, the defendant was let go. And
Topic

Xerox Enhances Channel Partner Productivity with New MPS Essentials Suite

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. “With this offering we can limit competition, support cooperative selling and create stickiness all with one sale.” The MPS Essentials Suite includes the following: Xerox Print Management and Mobility Service – a cloud-based solution designed to enable mobile work, grant secure access to printer fleets and provide user-based tracking. Advanced Scanning Capabilities – Xerox’s scanning solutions go beyond simply scanning and digitizing paper documents to transforming business processes
Topic

Shimano streamlines warranty claims processing with Ricoh

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in a significant reduction in call volumes and greatly improved visibility across the entire warranty process. More accurate and timely reporting has also been made possible with Shimano anticipating a slashing of up to 30 hours per month in time to generate reports. The decision by Shimano to deploy the Ricoh solution follows rapid sales growth in the Australian subsidiary's business and a renewed focus in ensuring claims are processed quickly and efficiently. "Up until recently, the warranty
Topic

Ricoh presents broadest portfolio at FESPA 2018

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technologies In five distinct areas, it will demonstrate the latest in flatbed, large format, direct-to-garment, sheet fed and inkjet printhead technologies. An applications and software studio area, featuring a wide range of print examples from a host of Ricoh systems, will highlight further possibilities. It will also enable visitors to explore a broad spectrum of creative opportunities. Graham Kennedy, Head of Commercial Ink Jet Business, Commercial and Industrial Printing Group, Ricoh Europe
Topic

Vera to Power Canon Solutions America’s New Security Solutions and Services Strategy

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efficiency, and control costs through high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S. For more information on Canon Solutions America, please visit csa.canon.com . Canon is a registered trademark of Canon Inc. in the United States and elsewhere. Océ is a registered trademark of Océ
Topic

Canon U.S.A. Adds to the Long-Standing Success of the imageRUNNER ADVANCE Platform with Emphasis on Cloud Connectivity and Security

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States . Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A. , sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact pr
Topic

Gary Bailer, Director of Product Management, Pro AV Products of Sharp Electronics, Recognized as 2018 CRN® Channel Chief

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systems. Sharp Imaging and information Company of America, a division of Sharp Electronics Corporation, markets Sharp's business products, including MX Series multifunction print (MFP) systems, professional and commercial displays and Skywell™ atmospheric water generators. For more information on Sharp's business products, contact Sharp Electronics Corporation, 100 Paragon Drive, Montvale, N.J. , 07645. For online product information, visit our website at siica.sharpusa.com . Become a fan of SIICA
Topic

Ricoh Australia announces winning companies of the "Ricoh Small Business Competition"

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competition winner is Esther Swanborough, Director at Swanborough Funerals, who said, "We own a funeral home and provide quality service and create life honouring tributes. Printed memorial and digital products are essential. Quality that shows we care assists in the grief journey. Keeping up with technology is a constant challenge." The Ricoh Small Business Competition took place as part of Ricoh's 50 years in Australia celebrations. The company employs more than 900 staff across every state and
Topic

Pixelwerx Launches into the Next Generation of Large Format Print Technology with Installation of the Océ Colorado 1640 Printer

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MELVILLE, N.Y. , Feb. 12, 2018 /PRNewswire/ -- Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A. , Inc., today announced that longtime Minnesota -based graphics provider Pixelwerx LLC has installed the Océ Colorado 1640 printer, placing the company at the forefront of next-generation wide format technology advancements. With more than a decade of experience managing, designing, producing, and installing large format graphics projects for a national customer-base
Topic

Breathing Color Welcomed into Canon Alliance Partner Program

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media evaluation and image/print quality analysis in the conventional and digital printing industry. Following certification, CAPP partners then have the opportunity to team with Canon to pursue joint marketing activities as well as to expand their business to Canon customers. For more information on Canon's imagePROGRAF devices and large format printing, please visit https://www.usa.canon.com/imageprograf and http://canonproprinters.com/ . About Breathing Color Breathing Color
Topic

John M. Garlow, CEO and founder of Ford Business Machines, was admired as a businessman

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website notes Ford Business Machines is the area’s largest independent, full-line authorized dealer of Canon, Konica Minolta, and Lanier (Ricoh) products for copier, printer, and multi-function product (MFP) technology. Johnathan Garlow said the company started with copiers and printers, and over the years has grown to include information technology network support and management. “We think of ourselves as an office technology company,’’ said Johnathan Garlow. Garlow, who was engaged to Tammy Lynn
Blog Post

Real Copier Sales Lines

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As a preamble, we knew that the potential customer probably got way over charged on their current Sharp copier lease. The staff has being saying to three of our sales people over the last five years that they did not want to talk about copiers. The telephone conversation started with in a slow measured voice " I am not interested in talking about copiers" The sales person responded, " This is what I do for a living, I think I can save your business a lot of money and I have two small dogs to
Topic

Canon Named a Leader in IDC MarketScape: U.S. Multifunction Peripheral 2018 Vendor Assessment

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prep businesses for the Office of the Future. "Like most MFP manufacturers, Canon is working diligently to transition its strategy to a solutions-led approach," says Keith Kmetz , program vice president, imaging, printing document solutions, IDC. "Its goal is to help organizations drive greater efficiencies through improved business processes and workflow automations, which it accomplishes through its smart MFP portfolio and strong sales channels." Canon's comprehensive imageRUNNER ADVANCE
Topic

Ricoh Australia Announces Winning Companies of the "Ricoh Small Business Competition"

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.” Another competition winner is Esther Swanborough, Director at Swanborough Funerals, who said, “We own a funeral home and provide quality service and create life honouring tributes. Printed memorial and digital products are essential. Quality that shows we care assists in the grief journey. Keeping up with technology is a constant challenge.” The Ricoh Small Business Competition took place as part of Ricoh’s 50 years in Australia celebrations. The company employs more than 900 staff across
Topic

Land Use Management to replace copier

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EATON — The Preble County Commissioners recently approved a request for purchase from Land Use Management for a new copier. During the commission’s meeting on Wednesday, Feb. 7, Clerk Connie Crowell reported the office’s current copier is 10 years old and they are not receiving the sort of clarity they need. The cost of the copier, $4,683.50, will be split between Land Use Management and GIS. Since clarity is the issue, the old copier will be moved to Building Maintenance, as that department
Topic

Alexis village trustees approve copier purchase

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ALEXIS — Alexis Village Board members on Monday approved the purchase of a copy machine/printer/scanner from Office Specialists in Galesburg at an estimated cost of $2,800. Also approved was the purchase of a new furnace for the sewer plant; cost is estimated at $3,000. Trustees approved taking quotes for two handicapped toilet stools for the Community Center. Police Chief Greg Toland reported on new mandatory training required by the state. Officers can attend the class in Galesburg or go
Topic

Epson Introduces New WorkForce Pro WF-C5000 Series with Next Generation Replaceable Ink Pack System Technology

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color print speeds are measured in accordance with ISO/IEC24734. Actual print times will vary based on factors including system configuration, software, and page complexity. For more information, visit www.epson.com/ 1 Compared with best-selling, color laser printers priced at $499 (USD) or less and 30 ppm or less, as of October 2017 . Calculation based on continuous printing with highest-capacity individual cartridges. Actual savings will vary based on print task and use conditions. 2
Topic

Canon Oceania managing director Yusuke Mizoguchi departs to European posting

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Canon has named Akira ‘Dave’ Yoshida as its new managing director for Oceania following the departure of Yusuke Mizoguchi. Mizoguchi was promoted to a new role at Canon Europe, after serving as managing director for Oceania since 2015. His new role is effective from April this year. Yoshida is also set to start in April, working closely with Mizugochi and the rest of the senior leadership team during the transition period. He most recently served as general manager of laser printing at Canon's
Blog Post

Real Copier Sales Mistakes

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Often a competitive sales rep will try and convince a copier purchaser to switch product based upon how much money we can save you. The sales rep presents convincing Total cost of ownership analysis. The only problem being that sometimes the customers's current costs are totally made up by the sales rep. The sales rep is counting on, in some companies, that it might be too much work for the purchaser to verify their true current costs.
Topic

Icahn ally sues to block Fuji-Xerox merger

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the best path for the company after a year of exhaustive examination of a number of alternatives. Fujifilm plans to combine the US company into their existing joint venture, Fuji Xerox, in which it owns a 75 percent stake. The joint venture has existed in various forms since 1962 and the current structure dates to 2001. The agreements have an undisclosed “crown jewel” lock-up right that gives Fuji control over Xerox’s intellectual property and manufacturing rights in the Asia-Pacific market if
Topic

Toshiba May Miss Deadline for Chip Sale -- And Reap Billions

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Ministry of Commerce are concerned South Korea’s SK Hynix Inc. may end up with a significant stake in Toshiba’s chip business, consolidating power among the top players.The ministry could also impose conditions that would materially impact the value of the business, such as requiring Toshiba to freeze prices or separate its solid state disk and chip memory operations, the people said, asking not to be named because the details are private. read more here
Topic

Icahn's opposition puts terms of Fujifilm-Xerox deal in spotlight

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Fujifilm CEO Shigetaka Komori's talk of acquiring Xerox without spending a penny apparently struck a nerve with billionaire investor Carl Icahn, right. (Komori photo by Manami Yamada, Icahn photo by Reuters) TOKYO -- Top shareholder Carl Icahn's opposition to Xerox's takeover by Fujifilm Holdings raises the prospect of a tug-of-war over the terms of the deal ahead of the U.S. blue chip's next general meeting. read the rest here
Topic

Print Audit Announces The Worldwide Release Of Infinite User Management

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Billing) continues to replace CPP (Cost Per Page) contracts, user accounting and billing is critical. Tracking “active printing users” is far superior and more accurate than any other method. Mobile print tracking via Google Cloud Print: Mobile print tracking is seamless and effort free, no matter where you are printing from. Ultra-fast deployment: Making it easier for dealers and I.T. to effortlessly install desktop clients. Intelligent printer matching: Printer naming conventions leave a lot to
Topic

CSI Becomes First to Purchase Complete EFI Nozomi Digital Press and ERP Workflow Ecosystem to Address the Future of Efficient, High-end Corrugated Packaging

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, according to Dumbach, were “blown away” by the high quality of print the Press provided. Last year, those executives also visited the first Nozomi installation in Spain, where Dumbach said he observed long, uninterrupted production runs and seamless, end-to-end production on multiple jobs without downtime for cleaning printheads, stitching or other common changeover issues. Digital printing will add significant value for CSI customers, including box manufacturers serving companies that sell
Topic

Mimaki USA installs first 3DUJ-553 photorealistic 3D printer in the Americas at Pictographics Las Vegas

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Mimaki USA installs first 3DUJ-553 photorealistic 3D printer in the Americas at Pictographics Las Vegas Mimaki USA installs first 3DUJ-553 photorealistic 3D printer in the Americas at Pictographics Las Vegas UV-cure inkjet printer with more than 10 million color combinations part of a new venture for pioneering company Suwanee, GA, Feb. 7, 2018 – Mimaki USA, a leading manufacturer of wide-format inkjet printers and cutters, has installed the first 3DUJ-553 3D printer in the Americas at
Topic

Toshiba Tec subsidiary padded profits

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Biz / Tech 15 hours ago Things weren't all rosy for Toshiba. Group company Toshiba Tec says it has discovered that some staff at a subsidiary based in Germany padded profits of about 5-million dollars. Toshiba Tec produces and sells multi-functional office equipment. Its executives say 3 officials at the subsidiary's branch in Spain underreported the costs incurred. The officials include the deputy chief of the branch. They say the illegal accounting practice has gone on for 9 years, from

BTA’s 2017 Spring Break Event to Be Held March 15-16 in New Orleans, Louisiana

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days will also give attendees additional networking time. The sales dealer panel, “Millennial Superstars in Sales,” moderated by Kate Kingston, founder and president of Kingston Training Group, will be held from 10:30 to 11:30 a.m. The panelists: Kyle Butler, solutions guru, Rite Technology, Tampa, Florida; Harris Eckstrom, imaging and IT consultant, Carolina Business Equipment Inc., Columbia, South Carolina; and Kendal Noonan, account executive, Toshiba Business Solutions, Southfield, Michigan
Blog Post

5 Yiddish Words That Remind Me Of Sales Reps... Oy Vey!

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It's everywhere! Sales bullpens filled with sales reps complaining about lack of leads, crappy comp plans, too much paperwork, losing deals based on price; you name it they find something to bitch about. One could say it’s a completely natural part of the sales culture and comes with the territory. Granted, some of the griping may be legitimate, but you'll never hear sales professionals complain as they are laser focused on finding solutions to help achieve their client's initiatives. I get it
-=Good Selling=-

Copier Sales Oh What A Deal

Just having some fun with creating song lyrics for copiers, how everyone enjoys!

Copier Sales Oh What A Deal



In the office, on the floor,

There's a machine that we all adore

It's the copier, shiny and bright

Making our workdays, oh so light

Copier sales, oh what a deal

Making work easier, our hearts they heal

With every copy, it shines so bright

Bringing us joy,all through the night

From black and white to color bright

It's the perfect tool, for every sight

Scanning and printing, it's all in one

Making our work, second to none

Copier sales, oh what a deal

Making work easier, our hearts they heal

With every copy, it shines so bright

Bringing us joy, all through the night

With speeds so fast, and paper so neat



We can handle any task, in just one beat

It's the best investment, our company's made

With copier sales, we'll never fade

So here's to the copier, our shining star Making work days, not so far From boring and dull, to bright and bold With copier sales, we'll never grow old.

Special thanx to the help of ChatGBT

AJ Helps Me Win an Order Today

AJ Helps Me Win an Order Today

It's late and I'm going to forgo posting the press releases for tonight, thinking I may wake up early and play catch up with posting those press threads.

The Catch Up

I've been able to catch up on my daily job and had four on-site appointments today. All of the appointments were with existing accounts.  One appointment stands out among the rest and that was with an existing account that has two leases from us. One of those leases expired months ago and other lease expires soon.

I met with the principal about the first device months ago and I was not able to secure the upgrade.  The client opted to go the route of letting the lease go into renewal.  I was not going to press the issue since there was another lease coming due.  Thus I opted to let the ball travel which seemed the right thing to do.

Today's Appointment

The appointment today was to make the principal aware that the second lease is expired. I set the appointment with the expectation to the client that I had a creative idea to save them money.  With a looming recession, almost every client is interested in reducing costs while retaining the value of support and service.

Issues Going In

The account has been a good account for me because they fit my model for companies that I want in my portfolio.  At times and probably most times our principal can get off track with distractions and be in a bad mood more times than not.

Thus my first objective was to set the appointment late in the day when the hectic day to day distractions were passed.  Today's appointment was for 4PM, thus I was hoping to have a leg up on getting the principals full attention.

Waiting

I found my self waiting in his office alone for fifteen minutes or so, during the time I was able to view the pictures an photos on his wall.  There were three awesome pictures of the principal with his three grand children and family members.  Since I'm a grandfather as well, I could relate to the pleasure that my grandchildren (both daughters bring to me).  Remembering that our principal can be ornery at times I had a plan to get us both in the right frame of mind.

Meeting

After the hey you doing's, I took the lead with asking about the names and ages of his grandchildren. One was 11, he other was 7 and a new baby of seven months and then our principal told me a cute story about a call from the 11 year old.  As grandparent we do enjoy talking about them and the joy that they bring to us.

Now it was my turn, I stated that yesterday was my birthday and AJ (my also 2 year old and her mother send me a birthday video). I took out my phone and we both enjoyed  watching AJ wishing Pop a Happy Birthday!

The law of commonality was in full swing and the two of us had cleared our minds of the past happenings of the day. Yes, we were both in a good mood.

After 20 or so minutes we both agreed on a plan to move forward with the upgrade and as I left we shook hands an the principal then placed his other arm on my forearm.  The additional hand to the forearm is a gesture of additional thanks.

The Video (click the image for the video)

-=Good Selling=-

Office Printing Remains Strong in 2023

Office Printing Remains Strong in 2023

Marching into the new year, companies might be looking for ways to shake things up. These changes might include reducing or increasing prices, improving productivity and efficiency, or hiring new employees.

As always, profit is the key consideration for every business. As such, one of the first moves companies often look to make in the new year is to eliminate factors that hinder profit. Simultaneously, they are also looking for newer, more efficient ways to improve their bottom line.

But businesses should be wary about considering eliminating office printing. Business printing has long been a core aspect of efficient office processes and 2023 looks to continue this trend. While businesses turn increasingly toward digital sharing and communications, ink and paper are still playing a crucial part in helping employees operate at their best. Office printing still provides important tools for sales and marketing, employee engagement, and efficient solutions for meetings, note-taking, and much more.

Here are just a few ways office print remains important in the coming year.

Printing Usage is Expected to Increase Rather Than Disappear

Moving closer to a fully digitalized society, experts and idealists continue to envision a paperless future. Yet, the printing industry and use of print is expected to increase rather than take that oft-predicted nose-dive. Recent research shows paper used for printing is likely to increase by 50% as the average worker continues to print 34 or more pages per day.

There is a wide range of documents many individuals still consider necessary to print for use, reference, or storage. Legal documentation, important financial statements, banking forms, presentations, and meeting notes are just a few of the things employees and customers continue to demand in printed formats. But why?

While digital signatures are becoming exceedingly common, people of all ages remain more comfortable with physical signatures than digital formats. Similarly, providing printed documents for meetings helps relieve stress as attendees have a clear guide to the meeting and a place to take relevant notes. Written notes are especially important as they help employees and customers analyze and retain the information discussed.

However, when it comes to the company’s bottom line, the massive amount of paper employees use could be an issue. Despite the importance of printed documents within the workspace, around thirty percent of pages printed by employees are thrown away. It seems clear that implementing stricter printing policies along with a wider range of digital document options could be the solution to cutting printing costs. But how much of that waste is employee-driven versus machine error?

Printing Costs Likely to Have a Bigger Impact on the Business’s Bottom Line

As inflation continues to maintain its stranglehold on the economy, the cost of printing supplies, equipment, parts, and service is likely to remain high. Research shows continuing economic pressures could force up to a 30% increase in printing costs.

Are printing costs increasing?

Office printing costs traditionally take up the third slot for the largest business expense, right behind rent, payroll, and other business utilities. But improper print management and printer-related inefficiencies can increase printing expenses by up to 15%.

Rather than immediately sinking large sums into digital document solutions, businesses should look to proper print management to streamline their printing costs. In most cases, document waste, supply levels, and equipment issues are the root cause of overspending. Eliminating paper jams, employee education, and more efficient printer equipment can significantly reduce print waste and save the business big money.

Fortunately, there are print industry professionals who can help evaluate and recommend customized solutions for any office. Managed print services providers can streamline a business’s printing processes, provide more efficient print management, and significantly improve the print impact on a company’s bottom line.

Printer Service Partners Will Become a Key to Business Success

IT departments are not print industry experts, making the task of a thorough office printing audit and strategy difficult without bringing in outside resources. A focused printing professional can help evaluate office print waste and appropriate use by location and department. They are then able to make recommendations about equipment, strategy, printer features, and supply levels that will improve business efficiency while controlling spiraling costs.

The correct printing equipment for a business is especially important as the size, model, and efficiency directly affect costs associated with floor space usage, electricity/energy pull, as well as ink and paper volumes. Additionally, newer printing equipment is designed for efficiency, maximizing ink and toner use and reducing electricity to save even more on operational printer costs.

But equipment, supplies, and paper waste are not the only price of inefficient office printing. Old, outdated, or improperly serviced machines can also lead to an influx in maintenance and service calls to the IT department. Most businesses with interoffice managed printing report up to 50% of calls to the IT help desk revolve around printing issues. Most complaints require technical help for equipment problems, paper jams, flawed prints or copies, or software malfunctions.

In addition to providing better equipment and printer configurations, managed print services partners have the capacity and ability to absorb the maintenance, customer service, printer security, and other day-to-day operations of the office print platform. The savings in IT time, payroll, and help desk efforts alone can help refocus the department onto things that directly benefit the business’s bottom line.

Planning for the future

Office printing will remain a strong component of the business space in 2023, alongside ongoing digital transformation. However, rising printing costs will continue to impact many businesses – generating a significant need for new and improved printing strategies and management.

Fortunately, there are business printing solutions available to help companies continue to meet the printing needs of their employees and customers without taking too hard of a hit to their overall profits. Managed print services providers are ready and available to ensure that their business partners have safe, efficient, and cost-effective office printing solutions.

Today's Hacked!

Hacked

America's top cyber diplomat says his Twitter account was hacked | CNN Politics.....America's top cybersecurity diplomat Nate Fick said his personal Twitter account was hacked, calling it part of the "perils of the job."

Ransomware hacking campaign targets Europe and North America, Italy warns -.....Italy's National Cybersecurity Agency (ACN) warned on Sunday of a large-scale campaign to spread ransomware on thousands of computer servers ...

Diligent Corp. sends more notifications after discovering hacked data on the internet.....Diligent Corp is a software as a service company, headquartered in New York. In June, 2022, they disclosed an incident that occurred in May.

Hacking Robots: The 5 Threats You Need to Know About.....Hackers want to cause disruption and bring down automated systems to make money. There is a range of ways they can exploit insufficient authentication ...

Online criminals eye off ChatGPT as handy hacking tool | CW - Canberra Weekly.....Australia could soon face a crippling cyber attack aided by a popular chatbot, ChatGPT, according to research released by BlackBerry.



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MSP & MSSP Industry Notes for February 5th, 2023

IT, MSP & MSSP Industry Notes

Sponsored by

February 5th, 2023

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.

Lead for Backup Disaster Recovery Services

API Security Reference Guide Provides Important Security Information for Businesses on Data Privacy Day

  • announces five pillars for API Security
    • confidentiality
    • availability
    • authentication/authorization
    • integrity
    • audit
  • Sensedia supports companies to become more digital, connected and open through a technology platform and expertise in APIs and Microservices

InterVision Expands Its Managed Cloud and Security Services Portfolio

  • announced new offerings: Managed Cloud Services (MCS) for AWS and Azure cloud environments and Penetration Testing as a Service (PTaaS) powered by RedSpy365
  • services offer enhanced and expanded cybersecurity designed to address current business and resilience concerns
  • InterVision, is an information technology (IT) managed services provider

Acronis Announces Sponsorship of MSP EXPO Florida 2023

  • announced that it will be a gold sponsor at the MSP EXPO, held February 14-17, 2023 at the Broward County Convention Center in Fort Lauderdale, Florida
  • Collocated with ITEXPO, #TECHSUPERSHOW MSP EXPO is The Premier Conference and Networking Summit for MSPs

Kaseya increases channel commitment with boost to MDF and headcount

  • Reported on computer weekly
  • “Since the Datto acquisition, we’ve been building on their highly successful Global Partner Programme to extend its benefits across all of Kaseya,” said Kaseya CEO Fred Voccola

Lead for Information Technology Support Services

Quocirca on use of cloud computing

61% of business expect to be fully or mostly using the cloud for their IT infrastructure by 2025

  • Up 27%
  • 20% are deemed cloud leaders by moving all to the cloud
  • 49% of cloud leaders expect a decline in print
  • 28% of cloud laggards (those who do not use cloud) expect a decline in print
  • Sustainability and cost savings are top two motivating factors to move to cloud

Square 9 to add AI to solution

Square 9 Software of Connecticut, is maker of Softworks document management solutions

  • Launched TransformAI, which captures data from documents by intelligently discerning the identity and location of information on each page
  • Completely forgoes use of template-based data extraction
  • Reduces number of human touch points necessary to capture info

Aptum Earns Microsoft Azure Expert Managed Service Provider Recognition

  • announced it has been recognized by Microsoft as an Azure Expert MSP
  • Aptum, is a hybrid multi-cloud managed service provider (MSP)
  • designation identifies Aptum as a qualified global partner to deliver Azure solutions to customers

Sharp ships new color MFPs with AI

Now offering the BP-70C and BP-50C series

  • BP-70C65 (65ppm), BP-70C45 (45ppm) have document feeder that holds up to 300 originals
    • Scans both sides of original at same time
    • Top scan speed of 280ipm or 140opm
    • Motion sensor to detect user approach and activates MFP
    • Optional double feed detection kit
  • BP-50C26 (26ppm), BP-50C31 (31ppm), BP-50C36 (36ppm), BP-50C45 (45ppm) and BP- 50C55 (55ppm) have document feeder that holds up to 100 originals
    • Traditional reversing document feeding
    • Top scan speed of 80opm

Lock in on Cyber Security with ARCOA

  • customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
  • identifying assets that are usually passed over and often have significant value

directprint.io adds new feature to its serverless print management solution

  • io has added a brand new internal directory to its serverless print management solution
  • makes it easier for customers to seamlessly take print to the cloud
  • Designed to complement existing support for Microsoft Azure AD and Google Workspace

Proof that cybersecurity is growing in importance

Thoma Bravo, a private equity company, announced it will spend $1.3 billion to buy Magnet Forensics

  • Based in Waterloo, Canada, markets suite of digital forensic tools and incident response solutions
  • Has already acquired Ping Identity, SailPoint, Sophos, Imperva, LogRhythm, AppOmni, Proofpoint and
    Venafi

iCoreConnect Inc. Announces Appointment of Two Leading Industry Executives to Its Board of Directors

  • announced the appointment of Kevin McDermott, SAP, and Harry Travis, The Travis Group, to the company’s Board of Directors
  • iCoreConnect, Inc., is a cloud based Software-as-a-Service (SaaS) company with an enterprise and healthcare workflow platform
  • Kevin McDermott has been with SAP for 19 years and presently is Head of North American Channel Sales for SAP.
  • Harry Travis is President of The Travis Group. Prior to forming his company, Harry was Senior Vice President, Member Services Operations at CVS Caremark


This Week in the Copier Industry 20 Years Ago

This Week in Copiers Ten Years Ago

First Week of February 2003

Enjoy these awesome copier threads from 20 years ago

Twenty years ago was the start of this site.  I viewed the members that posted here and seeing members that have stuck and contributed for 20 years is amazing.  There were not a lot of threads but I'm delighted that we still chat from time to time @John, @Monte, Pete (he moved aware from copiers about ten years ago, @Rich (one of the great techs).  Also I was sorry to hear that @Lee passed about 39 days ago.  Special thanx to everyone!

Ricoh Quarterly Report 03

Art Post (Guest) ·
Ricoh Q3 net up, on track for record year February 05, 2003 04:38:00 AM ET By Kiyoshi Takenaka TOKYO, Feb 5 (Reuters) - Ricoh Co Ltd, Japan's second-largest office equipment maker, reported strong quarterly profits on Wednesday thanks to brisk sales of copiers and printers, putting it on track to post record full-year profit for the ninth year. Ricoh, which vies with Xerox Corp (XRX) and Canon Inc for the top spot among copier makers, said its net profit for October-December rose 19.5 percent
Topic

Ricoh Printers and IPDS

dssfaxman (Guest) ·
I am not sure what IPDS is but I have a customer that needs it and is wanting to buy an AP3200. Does this machine support IPDS? Thank you for any help or info.
Reply

Re: Canon 5000 and 5000 i pricing

salesguru3 (Guest) ·
Thanks Art. I have been able to find out some costs for these products, but still no competitive street pricing that is out there. The iR5000 (non i version) has a cost of $ 9,135.00 The iR5000 i has a cost of $ 12,810 and comes with 10 seats for ecopy and desktop veiwer The printer kit (board) is $ 1,943.00 The basic finisher F-1 is 1,785.00 and the saddle stitch finisher is $3,150.00 Keep in mind these are rep prices and have been bumped roughly 7% If anyone knows any more about street
Reply

Re: Auto CAD & the FW 470

·
Autocad will print onto 17" paper. But I wouldn't recommend using the 470 to print that size. You would have to find a 17" roll of paper and that is an unusual item. I had this come up with a vehicle manufacturer and they print an enormous amount of check prints in that size. We convinced them to use a connected digital copier (1022-1027-1035)because of the cost difference. $0.025 cpc(11x17) vs $0.196 per linear ft.(470 ems) About a $225.00 per month difference in cost. Sell em a 1022 with
Reply

Re: Ricoh MFPs with Meditech

·
Been there. I just set it up with whatever HP driver they are currently using and print to my device. I'll usually install two drivers printing to the same device. One has the Ricoh driver installed and the other one is labeled MedTech_Ricoh and uses the HP driver. Thanks! Lee
Reply

Re: OCR and Scan Router Pro

Art Post (Guest) ·
of a Ricoh Scanner/Printer Option. See your local dealer for offer details and restrictions. Ricoh DeskTopBinder V2 Professional Ricoh's DeskTopBinder V2 Professional personal document management software offers: - Easily Accessible Data/File Storage and Retrieval · Store up to 1,000 documents or images in up to 100 customizable folders. · View or clip multiple files together no matter what the file format. · Instantly search and retrieve files by searching Document/Section Name, Note Content
Topic

1232 launch

Art Post (Guest) ·
OMG! Where do I put this thread, the first true multifunctional color copy/printer/fax/scan is here.
Reply

Re: Ricoh Printers and IPDS

·
IDPS is another of those IBM specific languages. When faced with this in the past we have used an Axis 5470e print controller to connect the system. It works well but you lose some functionality. [URL=http://www.axis.com/products/axis_5470e/index.htm]
Reply

Re: Ricoh Printers and IPDS

·
The Axis 5470e works well, but the Axis support stinks. Why don't you give Mike DeBenedetto with Ricoh a call at (973) 882-2000 ext. 3173 and see if he can advise you on this? Thanks! Lee
Reply

Re: Xerox 265 Field Report

Brett (Guest) ·
THE XEROX 265 FAMILY WAS CODENAMED 'LAKES' WITHIN XEROX. WHEN IT 1ST CAME OUT, IT HAD HUGE PROBLEMS, SOME OF WHICH WERE CORRECT, AND SOME NOT. I HAVE SEVERAL P4P SITES WITH THE 265 AND ALL BUT ONE DISLIKE THE PRODUCT.
Reply

Re: 2610 printer error on MAC OS X

Pete Maimone (Guest) ·
Well Jason we can now say you were sort of right. We identified the problem with OS X and corrected it. It looks like we fell in that 5% category of transmitting data to the printer. Our SE identified the problem as being something within OS X was rejecting the Que name. They changed it and everything they have sent it has worked fine. Thanks!
Reply

Re: Ricoh MFPs with Meditech

Brad (Guest) ·
My experience with Meditech has been that they only support HP printers for use with their software. Any one using anything else is on their own if they have printing issues from Meditech. Most hospitals will not take that chance.
Reply

Re: OCR and Scan Router Pro

Art Post (Guest) ·
I would try it at your location first, all we used for the ID450DE was the Ricoh Twain Driver for Scanning and then told it where to out the file on the scan server.
Reply

Re: OCR and Scan Router Pro

·
I've got some lawyers who scan docs as PDF's to the print server, and because they are lawyers, purchased only one Adobe Acrobat program and put it on the print server. When the scans come in, they OCR in the print server, and pull docs to their PC's.
Reply

Re: What A Month!

Art Post (Guest) ·
Spressomon: wow, was this one deal or a few, you got to teach me more about the gov sales. I'm ready. Did you still get the 1% for the financing too? Art
Topic

Auto CAD & the FW 470

Art Post (Guest) ·
With Auto CAD, will Auto CAD print to fit on a roll of 17 inch paper? I have a customer that prints an enormous volume of check plots onto "d" size paper. I was hoping to take this to the smaller size to save them money and time.
Topic

OCR and Scan Router Pro

·
I have a customer that wants to automate scanning and ocr with a Ricoh product (not ecabinet). Can Scan Router lite or Scan Router Pro OCR a document and save it as a pdf?
Member

Rich
-=Good Selling=-

This Week in Copiers Fifteen Years Ago

This Week in Copiers Fifteen Years Ago

First Week of February 2008



DW_P4P_10YearsCloud_BannerAd_500x100px_v1

A continuation from my last paragraph from my annual kickoff meeting at Stratix.  Three hours alone in the car will give you many things to contemplate. One of those thoughts is that I may have finally come to the point in time when my endeavors can become a full time job and my part time job would relegate to selling copiers.....

Enjoy these awesome copier threads from 15 years ago

Canon fires off warning on outlook

Art Post (Guest) ·
upturn,” he said. Canon competes with Sony and Olympus in digital cameras. It also vies with Xerox Corp, Ricoh and Seiko Epson in printers and copiers. The Tokyo-based company sold 24,6-million digital cameras last year, up 17% from a year earlier, but missed its October forecast of 25-million units. Canon said it expected operating profit to grow 5,7% to ¥800bn, targeting a ninth successive year of profit growth. But the forecast fell short of the consensus of ¥819,6bn in a poll of 20 analysts by
Topic

Xerox Unveils New Wide-Format Color Printers

Art Post (Guest) ·
faster speeds, lower costs and exceptional quality." Digitech has had success creating programs across multiple printing devices, including wide-format and digital production presses. Most of the items produced on its wide-format equipment can be combined with the products produced on their Xerox iGen3™ 110 Digital Production Press or Xerox Nuvera™ 100 Digital Copier/Printer for cross promotion, including event and product promotion, tradeshow signage and corporate communications. The opportunity
Topic

Global Imaging Acquires Better Quality Business Systems

Art Post (Guest) ·
into new markets in Kentucky. About Global Imaging Systems Global Imaging Systems focuses on small and mid-size businesses through regional core companies in the U.S. that sell and service document management systems such as printers, copiers and multifunction devices; network integration services; and electronic presentation systems. As an office technology dealer, Global sells products from various suppliers including Xerox, Sharp and Konica Minolta. Xerox acquired Global Imaging in 2007 and
Topic

RICOH AFICIO MP C3500 NAMED BLI 2007 "PICK OF THE YEAR" FOR OUTSTANDING SEGMENT 3 BUS

Art Post (Guest) ·
control the input, management and output of documents. Ricoh’s line of document management devices include, color and black & white digital imaging systems, facsimile products, printers, scanners, digital duplicators, production printing products and wide format engineering systems. Additionally, Ricoh offers a wide variety of document and printing solutions directly and through strategic alliances enhancing office productivity and document workflow. Ricoh’s document management software enhances
Topic

Fakery aided school copier deal

Art Post (Guest) ·
of the school district's division of careers, technology and adult education, Willie Slate hoped to use the copiers to train students interested in the graphic arts trade. Records show Slate and her staff initiated the order of the three expensive copiers in 2006 and planned to install them at Hamilton, Booker T. Washington and Northside high schools for vocational training. These were hardly ordinary copiers. The three machines, Canon iR 110 digital duplicators, retail for more than $200,000
Topic

Ricoh, Savin & Lanier COG Users

Art Post (Guest) ·
Ricoh will be revising COG II and they are looking to us to add some input on how to improve, please post your suggestions below and I will forward asap!
Topic

RICOH INTRODUCES THE AFICIO MP 4000B/MP 4000 & MP 5000B/MP 5000 DIGITAL IMAGING SYSTE

Art Post (Guest) ·
paper by sending faxes right from their desktop. The Aficio MP 4000B and MP 5000B come with copying capabilities and have a flexible upgrade path that allows features to be added as users’ document management needs change over time. A low-cost network printer can be added with Ricoh’s Refined Print Command Stream (RPCS) printer option. To upgrade further, users can add Printer Enhance and get PCL printing and document storage capabilities. And if scanning becomes a necessary function, the Scanner
Topic

RICOH AND SWK TECHNOLOGIES TO PROVIDE EDUCATIONAL WORKSHOPS TO THE SAGE MAS 90™ AND M

Art Post (Guest) ·
Corporation and SWK Technologies today announced that they will hold two complimentary half-day Software Solutions Workshops and Product Demonstrations on February 7, 2008 at Ricoh Americas Corporation’s Technology Portal in New York City. The workshops will feature industry leaders discussing ways to enhance business processes and productivity as well as a product demonstration of Transaction Link, an integrated document capture solution for Sage MAS 90 and MAS 200. “SWK has been a critical asset for
Topic

Finally! Color Scanning for Ricoh!

Art Post (Guest) ·
RICOH INTRODUCES THE AFICIO MP 4000B/MP 4000 & MP 5000B/MP 5000 DIGITAL IMAGING SYSTEMS Black & White Copying, Printing, Faxing Efficiency with Color Scanning Capabilities West Caldwell, NJ, February 04, 2008 — Ricoh Americas Corporation, the leading provider of digital office equipment, today introduced the Aficio MP 4000B/MP 4000 and MP 5000B/MP 5000 Digital Imaging Systems. Ideal for mid to large-sized workgroups, the Aficio MP 4000B/MP 4000 and MP 5000B/MP 5000 offer fast speeds, greater
Topic

Ricoh New Model Support for IPDS (MP C2000)

Art Post (Guest) ·
Ricoh is pleased to announce the release of new model support for printing IPDS in IBM zSeries (S/390) and iSeries (AS/400) environments. RA2K Integration for IPDS is an internal software solution, which resides on the hard drive of select Ricoh print devices and enables users to send AFP/IPDS print jobs directly from their S/390 or AS/400 systems. This solution is designed to allow your customers to print professional laser-quality output, access standard finishing and paper size options
Topic

Ricoh Updated Model Support for IPDS (SP C400DN)

Art Post (Guest) ·
Ricoh is pleased to announce the release of new model support for printing IPDS in IBM zSeries (S/390) and iSeries (AS/400) environments. RA2K Integration for IPDS is an internal software solution, which resides on the hard drive of select Ricoh print devices and enables users to send AFP/IPDS print jobs directly from their S/390 or AS/400 systems. This solution is designed to allow your customers to print professional laser-quality output, access standard finishing and paper size options
Topic

Four Steps (and 20+ Tips!) to Beating Paper Addiction

Art Post (Guest) ·
-check each draft, and nothing would hit the printed page until it had been completely readied as the final hard copy. That didn’t really happen. As it turned out, people within production environments at companies loved looking at hard copies of each and every draft of their reports, notes, letters, invoices, even labels. And printing and duplication had become faster and more accessible than ever. Instant gratification made the print button even more addictive. Soon enough, electronic document
Topic

MP C Series Fax4ward2email

Art Post (Guest) ·
1. Press the [User Tools]key. 2. Select [Fascimile Features] on the display panel. 3. Select [Intial Settings] or [Administrator Tools] depending upon model. 4. Select [Parameter Settings] , you may have to scroll to next page depending upon model. 5. Select Parameter [21] 6. Set bit 3 to to a "0" A Switch is assigned 8 bits (from bit 0 on the right, to bit 7 on the left) A Bit is assigned one of only two values: 0 or 1 (for example: 0 = Off, and 1 = On)
Member

Reply

Re: 240W Printing Problems

·
We had a printing problem when we set the default paper select from AUTO to ROLL 1 on the copier.
Reply

Re: Duplexing 8 1/2" x 5 1/2" on a Savin CLP27DN

·
Yes, the Savin CLP27DN can duplex statement size paper...I just tested and confirmed it this morning. Brian
Reply

Re: Postscript and Windows Authentication

no_dice (Guest) ·
The word from Ricoh is that they are "aware of the problem" and hope to have a fix this spring. Wait & See how this pans out. Cheers no dice
-=Good Selling=-
4QbP3dxWXYBg0q24Bz7L

Attention Sales World... Curiosity, It's The Gift That Keeps On Giving.

"We keep moving forward, opening new doors, and doing new things, because we're curious and curiosity keeps leading us down new paths."
Walt Disney

Mediocre, average, ordinary or complacent - these would not be words associated with successful sales professionals.

What keeps you moving down new paths, opening new sales doors, and doing new things?

I love what Noelle Mykolenko, CEO of Trusted Advisor Associates says when it comes to curiosity, "Are we in a curiosity crisis?"

Curiosity becomes the catalyst for questioning, and questioning is what pushes us to seek out the unfamiliar and the unknown. Think of how this can be applied to your interactions with your clients.

Curiosity is at the core of creative thinking.

Creative thinkers ask questions such as, "What if, or, why not."

Imagine asking your clients questions like the following... And then just listen to the responses:

  • What if your business could achieve double-digit business growth year over year?
  • What if at the end of the year you had removed all the issues and challenges within your department?

Noelle believes curiosity is a gift, as she goes on to say, "Today, it feels like curiosity is on the wane - becoming rarer as the years pass. With the emergence of search engines and the evolution of A.I., answers are literally at our fingertips."

Having curious conversations with your clients allows you to uncover things you just can't find out elsewhere.

Curious driven sales professionals are impactful with their communication, achieve success and smash their sales targets more often than sales reps.

Becoming insanely curious is a required character trait if you wish to master business disruptions.

All sales professionals put learning into overdrive, will you?

Wildly curious sales professionals place themselves in their client’s shoes. They dig in deep to uncover business barriers and then guide them down the road to business betterment.

“When you are curious, you find lots of interesting things to do.” - Walt Disney

What's your daily appetite for curiosity?

I believe curious salespeople possess a thirst for knowledge. They are interested in the lives of their client's. They love bringing new ideas, experiences and insight to their client's, as they hold themselves accountable to always wanting to learn more.

Curious salespeople do not need to be encouraged to ask deep meaningful questions; they just do it.

Are you willing to cultivate curiosity with your clients to foster real connection?

Can curiosity become the fuel to your sales success?

Allow this quote courtesy of Ray Dalio sink in for a moment...

“It is far more common for people to allow ego to stand in the way of learning.”

What is standing in your way of learning?

To further emphasize the importance of curiosity, I will refer to James Clear, author of "Atomic Habits",

"A strategy for thinking clearly: Rather than trying to be right, assume you are wrong and try to be less wrong. Trying to be right has a tendency to devolve into protecting your beliefs. Trying to be less wrong has a tendency to prompt more questions and intellectual humility."

CURIOSITY FOSTERS CONNECTION

Technology provides instantaneous responses, but human conversation gets to the heart of what matters.

Curiosity is essential. It drives your ability to make new connections and engage.

The more engaged you become the more inclined you are to ask meaningful questions; the more you learn and uncover, the more you grow the relationship.

How can you cultivate curiosity to build deeper connections with your clients?

Have a beginner's mindset - Assuming is the killer of all learning. You must have a burning desire in your heart for personal growth and knowledge.

Surround yourself with other curious people - You become who you hang out with. Imagine what you could learn by associating with other curious people?

Make WHY your favorite word - Asking WHY helps you get to the core cause, intent and purpose.

“I have no special talents. I am only passionately curious.”
Albert Einstein

Becoming passionately curious with your clients will build deeper connections, relationships and open the door to new opportunities.

A curious professional finds enthusiasm and interest in their career.

A curious professional is open-minded.

A curious professional is inquisitive and wants to know why.

A curious professional is not shy to ask questions and seek out answers.

CURIOUS SALES PROFESSIONALS SMASH THEIR SALES TARGETS

Curious, it's becoming obsessed with always wondering WHY. What's behind your sales WHY?

Curious salespeople think and act on a different level. They identify and ask questions that solicit deeper results.

Sales reps ask surface level questions, sales professionals dig below the surface to uncover the root cause.

According to the Oxford dictionary, curiosity is a strong desire to know or learn something.

Those salespeople who latch onto curiosity and are not afraid of exploring it, poking at it, or even questioning it, will reap the rewards that it provides.

Curious salespeople have no issues asking their clients...

  • What value do my services, products or solutions create for you?
  • What does value-add look like to you?

Sustaining value in the minds of your customers requires persistence and extreme focus.

This is what curious salespeople are all about... an obsession with understanding value.

CURIOUS PROFESSIONALS TAKE OWNERSHIP

Average sales reps are excuse makers. They point fingers towards everything bad that happens to them. It’s the economy, the leads are weak, the competition has better products, buyers are idiots, we’re too expensive, our service is horrible; stop the freaking excuses!

Curious salespeople see all of this as learning opportunities.

They learn to do something different and practice different ways of progressing towards achieving sales success.

They view roadblocks as learning opportunities and become obsessed with the identifying as many ways as possible to improve.

Are you constantly on the lookout and open-minded for new and novel ways of enhancing your sales career?

SALES PROFESSIONALS ARE CURIOUS ABOUT THEIR CLIENTS

Highly successful sales professionals know their clients deserve more than just a "check-in or touching base" phone call.

They acknowledge the importance of exploring their clients' beliefs, challenges, what drives them and most importantly, what they want to accomplish.

Innately curious salespeople ask the right questions, provide the right insight and respond with answers.

Here comes the mirror moment...

  • Are you making sure your clients feel special before, during and after doing business with you?
  • Are you making your clients feel important?
  • Do your clients feel that you care about them?
  • Do your clients feel like they can trust you?

Curious salespeople focus on developing conversations, not sales campaigns. It is about opening human to human conversation.

With curious intent, spend quality time with your clients and ask them how you have been enhancing their experience with you?

CURIOSITY IS A PRECIOUS GIFT

"Stay loyal to your creativity because it's a gift"
Pharrell Williams

The one thing separating successful salespeople and others who are merely surviving or should I say, being complacent; is their desire to learn as curiosity ignites it.

I encourage you to break out of the complacent, default modes of thinking.

Recycling old ideas with traditional sales approaches doesn't help you smash your targets or satisfy your clients.

As you reflect upon curiosity and what this all means to you, I ask you to think about your professional growth...

  • Accept your knowledge is limited and can be developed.
  • Ask questions to uncover the real problems with your clients.
  • Avoid asking limiting questions with your clients.
  • Rephrase your understanding and ask for clarity.

Allow curiosity to fuel your innovation. This could be the best present you give to yourself.

No alt text provided for this image

Would you like to increase your sales success and fulfillment?

This was my goal when recording all-new materials for the new Selling from the Heart Masterclass, to increasing your sales success and fulfillment in your business.

If you enjoyed the Selling from the Heart book, you’re going to love this masterclass! It takes the tools given to the next level.

Have yet to read Selling from the Heart? No worries, you will receive an audio version as a part of the Masterclass. As an option you can get a free signed copy of Selling from the Heart (just pay for shipping and handling).

You can get your copy here - https://www.sellingfromtheheart.net/book

Together, we will go on a journey where we’ll dive into how to apply the ideas in the book to help you achieve even greater sales success.

With each of the 10 sessions, you’ll receive questions that will help you increase your sales in a way that also makes selling more enjoyable and fulfilling.

This masterclass is configured with you in mind where you can complete the course in chunks from any mobile device, iPad or computer, based on your availability.

You’ll also discover fun bonus materials throughout the course.

ACCESS THE MASTERCLASS HERE.

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