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This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry Five Years Ago

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This Week in the Copier Industry Five Years Ago

Time sure can fly by!  The thread below is for the appointment of Laura Blackmer as Senior VP for Dealer Channel Sales with Konica Minolta.  Thus the Print4Pay Hotel congratulates Laura with 5 years of awesome service and support.

Enjoy These great Copier Threads from 5 Years Ago This Week!

Konica Minolta Appoints Laura Blackmer as Senior Vice President of Dealer Sales

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photo-release The executive team welcomes Laura Blackmer to the Konica Minolta family. Pictured left to right: Kevin P Kern, Senior Vice President, Business Intelligence Services and Product Planning; Terry Dixon, President, Direct Channel; Laura Blackmer, Senior Vice President, Dealer Sales; Rick Taylor, President and CEO; Kay Du Fernandez, Senior Vice President, Marketing; Mike Mathe, Senior Vice President, International Sales, and Sam Errigo, Executive Vice President, Sales and Business
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New EFI Fiery DFE Brings Significant New Capabilities to Konica Minolta bizhub C759/C659 MFPs

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FREMONT, Calif., Dec. 18, 2017 (GLOBE NEWSWIRE) -- Electronics For Imaging, Inc. (Nasdaq: EFII ), and Konica Minolta ® Business Solutions U.S.A., Inc. announced a new digital front end (DFE) for Konica Minolta's new bizhub ® C659 and C759 multifunction printers (MFPs) for office workgroups and light production environments. Based on the latest EFI™ Fiery ® system FS300 technology, the new EFI Fiery IC-418 embedded DFE brings robust capabilities for accurate reproduction of corporate colors
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Samsung X4250 Copier Proposal 2017

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Scott Labels invests in Konica Minolta bizhub PRESS C71cf

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Prior to taking delivery of the Konica Minolta bizhub PRESS C71cf, Scott Labels was a 100 percent flexo print shop, running a fleet comprising two 6-color flexo presses, alongside a single-color printer and die-cutting machine used for plain labels. These presses were running to good capacity, but with increased demand for short runs of multi-color, multi-version labels, the company identified the need for a more effective way to process these orders. Scott Labels managing director David Scott
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Ricoh CW 2200 Wide Format Proposal

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BTA Strategic Sales Semester to Begin Jan. 22

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any organization looking to grow their business through consultative selling as opposed to competing on hardware costs and fractions of a penny on managed print services.” — Elizabeth Ross, Laser Logic Inc., Lawrence, Kansas “One of the best training programs to date. This has helped my new hires and my senior reps develop or sharpen their sales skills and really develop account management skills.” — Jason Rheinlaender, Knight Office Solutions, San Antonio, Texas Morgan, a partner at GAP
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MP_C2504ex_december 2017

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Reinforcing Strong Industry Reputation, Canon U.S.A. Ends 2017 with Accolades from Keypoint Intelligence - Buyers Lab

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exceptional integration of functionality, uniFLOW 2018 LTS is designed to enhance user experience and ability to send sensitive documents to compatible network printers from desktop and compatible mobile devices, and then print from virtually anywhere with authentication. uniFLOW 2018 LTS affords businesses the ability to perform printing, scanning, and device management from a single unified platform to a compatible MFP or scanner. Therefore™ Online SMB - Outstanding SMB Information Management
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Xerox Adds Multi-Brand Dealers on Both Coasts as Channel Expansion Momentum Continues

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NORWALK, Conn.--( BUSINESS WIRE )-- Xerox continues to add partners from coast to coast, with Hilyard’s Business Solutions and Rabbit Office Automation the latest to join its channel partner program . The two recently signed multi-brand dealers understood the value in selling Xerox’s comprehensive and connected office technology, including the new line of ConnectKey ® -enabled workplace assistants. Since the beginning of the year, Xerox has signed more than 50 new document technology partners
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Ricoh Wins Gold in Best in Biz Awards 2017

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services, commercial and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo , Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2017 , Ricoh Group had worldwide sales of 2,028 billion yen (approx. 18.2 billion USD ). For further information, please visit www.ricoh.com © 2017 Ricoh USA , Inc. All rights reserved. All referenced product names are the trademarks of their respective companies. Contacts: John Greco Ricoh
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Pittsburgh Steelers Award Toshiba Five-Year Contract Extension

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December 20, 2017 08:00 AM Eastern Standard Time LAKE FOREST, Calif.--( BUSINESS WIRE )-- Toshiba America Business Solutions today announced it is renewing its contract with the Pittsburgh Steelers to continue as the preferred copier and service provider of the successful National Football League team. The deal extends the 10-year partnership for a minimum of five more years. Toshiba's industry-recognized e-STUDIO ™ multifunction printers (MFPs) will continue to tackle the six-time Lombardi
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Canon Solutions America Empowers Kingsborough Community College Team in International Competition to Solve Local Issues

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Strategic Marketing Communications with Canon BioMedical, discussed the latest genotyping solutions. "It was great being able to meet with these students who are engaging in a global community, harnessing the potential of synthetic biology to solve local issues," said McNally. "Their passion for their work was apparent." During their visit, the students took notice of Canon's corporate philosophy of Kyosei, which translates to 'All people, regardless of culture, custom, language or ethnicity
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Oval Partners Makes Strategic Investment in Flo-Tech – FlexPrint advances aggressive growth strategy with acquisition of MPS Pioneer

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information, please visit www.OvalPartners.com . About FlexPrint FlexPrint and its family of companies provide customized office technology solutions for national and leading edge regional companies. We focus on print, document management, document production and managed IT solutions, representing industry leading suppliers such as Canon, Ricoh, Konica Minolta, HP, Lexmark and various software solutions. We proudly service almost 20,000 customers nationally. For additional information, please
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The Quest for $200K "There's Still 25% of the Month Left"

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Patron. I left the Corporate office about 11AM and made my way back to the home office so I could finish the day. Last week I was fortunate to receive two referrals from existing accounts. By late Friday I had the order docs for a 25ppm A3 device for about $6k. In addition I was able to get a demo color A3 printer delivered for a demo from another referral. After I complete this blog, I'll be working on that proposal that I need for Thursday of this week. That's right, I had another verbal for a
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Hoosier Business Machines employee named top Kyocera tech

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troubleshooting for any TASKalfa MFP, printer or business application. Top performers then competed in one of five on-site regional finals. Earlier this month, Steve Moeller placed first and HBM technician Jeff Horney placed 2nd in the Regional competition in Chicago. Steve was awarded with a trip to the National Training Center in Dallas where he competed in a full-day series of challenges covering any technical aspect on any Kyocera device. Steve will now join other winners from around the world
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China officials reportedly concerned with Hynix role in Toshiba memory chip deal

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BEIJING – Antitrust officials in China’s Ministry of Commerce are concerned about the role SK Hynix Inc. will play in the sale of Toshiba Corp.’s memory chip business as the country commences a review of the deal, according to sources. The officials are looking at the fact that Hynix could take a sizable stake in the business if the sale goes ahead, the sources, who asked to remain anonymous as they weren’t authorized to speak on the matter, said. From Toshiba’s side, they may need to provide
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China regulators open antitrust probe of Toshiba deal -newspaper

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Dec 14 (Reuters) - Chinese regulators have opened an antitrust investigation into Toshiba Corp’s $18 billion deal to sell its memory chip unit to a consortium led by Bain Capital LP that includes memory maker SK Hynix, possibly delaying the March closing date Toshiba’s leaders have targeted, the Nikkei Asian Review newspaper reported on Friday. Chinese regulators started their review earlier this month, despite the fact that Toshiba had applied for it in September, when it reached a deal with
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Top Secret: Print Audit 2018 Strategic Initiatives

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Top Secret: Print Audit 2018 Strategic Initiatives By West McDonald, Dec 14, 2017 10:54:54 AM What you are about to read is “Eyes Only” and contains content not designed for consumption by a general audience. It contains statements and forward thinking content that are highly ambitious and bold in nature. Those not looking to grow in 2018 should stop reading now. Read more »
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Lexmark Introduces RFID Laser Printing for Manufacturing

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print task, documents up to legal-size, can be printed at up to 1200 dpi and programmed simultaneously, preventing a mismatch between the human readable label and the RFID tag. Color printing: Text, barcodes and graphics can be printed in full color to make labels easier to read and instantly distinguishable by a yard or line worker sighting the form from a distance. Multifunction capabilities: The RFID feature works with a multifunction device that supports printing, copying, faxing and
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Label&Print 2018 | OKI to launch new colour label printers

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light production devices to transfer media and wide format printers. OKI introduced the Industry’s first digital LED Five Colour A3 printer – CMYK plus white or clear gloss and continues to innovate with the local launch of its first roll fed label printer at Label Print 2018. The company has taken a decisive lead in innovative print technologies with the introduction of the ground-breaking PRO9541 A3+ printer targeted at the specialist print markets. The innovation continues with the Pro9542
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China’s Antitrust Officials Concerned Hynix Will Take Larger Stake in Toshiba Chip Sale

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According to sources that are close to the issue, antitrust officials in China’s Ministry of Commerce are currently investigating the role that South Korea’s Hynix Inc. will play in the sale of Toshiba Corp.’s memory chip business. The antitrust officials are concerned as they are currently reviewing the deal. Chinese officials are currently investigating the fact that the South Korean company will do away with a large stake in the business if Toshiba’s memory chip unit sell goes ahead. This
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L & D Mail Masters Enhances its Production Inkjet Offerings and Application Versatility

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through high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A. , Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S. For more information on Canon Solutions America, please visit csa.canon.com . Canon is a registered trademark of Canon Inc. in the United States and elsewhere. Océ is a registered trademark of Océ-Technologies B.V. in the United
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2017 Print Audit Year In Review

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2017 Print Audit Year In Review By West McDonald, Dec 20, 2017 1:33:49 PM 2017 has been an incredibly busy and exciting year for Print Audit and as the year draws to a close we are excited to share some of the highlights. For this year’s “Year In Review” you get to meet and hear from the senior management team members for both Print Audit and NeoStream. There are some new faces on the executive team and we thought you’d like the chance to get to know them a little better. Everybody was asked
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CPC rates vs Machine Cost with Customers

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So I was thinking after securing an order this morning about CPC rates vs Cost of Machine in dealing with clients. I have a current customer who decided to shop us but it turned out she didn't like the color on any other device except our Samsung. Looked at Ricoh, Canon and Konica from us, Toshiba and probably the rest of them. I posted about losing this deal a while back due to the Samsung/HP merger. I kept on her and changed her mind, put a demo in for a 40ppm color, and then wrote the order
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The Quest for $200K "The Harder You Work the Luckier You Get"

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the "let the ball travel" for today. I'll also be processing at least three orders. I've got four business days left, and that means there's till twenty percent of the month left. Can't wait!!! The title of the blog, "The Harder You Work The Luckier You Get" is one of my favorite lines for sales. If you work hard, nose to the grindstone, good things happen. It's not luck, it's just a numbers game. Never ever stop prospecting. -=Good Selling=-
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3 Critical Areas Sales Reps Must Embrace To Thrive In A Relationship Economy

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' up people's backsides what's the likelihood they will trust you? Authenticity is a Magnet AREA 2 - STOP SELLING SO HARD Developing new or expanding upon existing business relationships is not about selling – it’s about establishing trust, rapport, and creating value without selling. Engage with your clients, communicate with them, add value to their business, solve their problems, createopportunityfor them, educate them and inform them, butdon’t drop the sales hammer on them all the time
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Re: To Ricoh "What I Want for Christmas in 2017"

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I TRIPLE-dog-dare ya to deliver WIndows package-aware print drivers for Fiery. Please!
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Re: Can Ricoh Pull Off the Global Restructuring?

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Art Post posted: Bill Siderys posted: It is interesting that the Company who created the system of discounts is now suffering from their own creation. Ricoh should be called the king of "discount association", as they continued to create more ways too discount equipment to more verticals. Starting with the acquisition of Lanier which only accelerated the programs. Yup, and the killer was the purchase of IKON. IKON execs replaced Ricoh long term Ricoh execs. IKON was one of the biggest dumpers
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Safehouse Signs Expands High-end Capabilities and Drives Efficiency with EFI VUTEk LED Printer

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shadows, gradients and transitions, but prints also have superb text quality in type sizes down to four points – something that has already expanded the range of products Safehouse provides. “ Now, we can digitally print products requiring higher resolution and smaller font types that we just could not do before with a UV-cure printer ,” explained Hudson. For more information about EFI VUTEk printers, visit www.efi.com or contact (800) 875-7117. About EFI EFI™ is a global technology company
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The Quest for $200K "Don't Stop Me Now"

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sales column. I think I'm down to waiting on paper work for three orders now, with the one large order for $48K still out there. That client and I did have an email exchange today and if I was a betting man, naw, I'm not saying nothing. Just hoping this comes through tomorrow. Tomorrow I'll add everything up to see where I'm at with what's booked and what's still out there. Still waiting for my VEEP to see if he can help with the other $50K opportunity out there. I guess the only saving grace is
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Cost of PCUs/PCDUs and other parts

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Do you, as a Ricoh reseller, have any issues with the cost of parts for especially the XX03 machines? Here in Europe the PM and yield parts are extremely expensive This also affects the pre-owned market, if the trade in machines have high counters they are next to worthless. Anyone refurbishing PM/yield parts/units? Your thoughts?
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Re: China regulators open antitrust probe of Toshiba deal -newspaper

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Toshiba Corp . may have settled its differences with joint venture partner Western Digital Corp . , but the company’s nearly $18 billion sale of Toshiba Memory Corp. is not out of the woods yet, with the Nikkei Asian Review newspaper reporting on Friday that Chinese regulators are investigating the deal for potential antitrust concerns. According to the report, the investigation began earlier this month and could push back Toshiba’s hopeful closing date of March. The Toshiba deal sees TMC
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Re: The Quest for $200K "There's Still 25% of the Month Left"

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Pipe line numbers 💰💰😀👌👏 reward the sales . Happy Holidays.
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Re: MFP integration with Active Directory

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jswinberlin posted: We have a government prospect that is looking for a solution that will integrate with Active Directory so that they don't have to manage their MFPs manually. Canon is offering their Uniflow product. Does anyone know of a solution that is comparable? As far as users and scan to email I was thinking of just using LDAP. Ricoh's Central Address Book Management would allow them to only have to manage 1 MFP but it doesn't seem to be quite as seemless as I would like. Aside from

Re: Help with UniFlow Please

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Hi Vince This was the original thread that was posted in the Ricoh forum: We have a government prospect that is looking for a solution that will integrate with Active Directory so that they don't have to manage their MFPs manually. Canon is offering their Uniflow product. Does anyone know of a solution that is comparable? As far as users and scan to email I was thinking of just using LDAP. Ricoh's Central Address Book Management would allow them to only have to manage 1 MFP but it doesn't seem
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MFP integration with Active Directory

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We have a government prospect that is looking for a solution that will integrate with Active Directory so that they don't have to manage their MFPs manually. Canon is offering their Uniflow product. Does anyone know of a solution that is comparable? As far as users and scan to email I was thinking of just using LDAP. Ricoh's Central Address Book Management would allow them to only have to manage 1 MFP but it doesn't seem to be quite as seemless as I would like. Aside from scan to email, I'm not
 
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The Depth And Breadth Of Your Conversations Will Determine The Relational Strength With Your Clients.

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"A real conversation always contains an invitation. You are inviting another person to reveal herself or himself to you, to tell you who they are or what they want."
David Whyte

Are you building relationships or are you building transactions?

Are the conversations you're having with your clients transactional in nature? If so, I am here to inform you, you will be become replaceable.

Tough pill to swallow but transactional selling is replaceable by another salesperson who comes along with a better transactional conversation.

You are a transactional seller when you….

  • All you are concerned with and care about is the business at hand.
  • Stay so hyper-focused on finalizing the sale that you forget there is another human on the other side.
  • Fail to be fully aware and present as to the potential in the relationship. This means a true understanding of the goals, needs, gaps, values, fears and potential risk of your clients or future clients.

It is extremely difficult to build relational strength with your clients with a transactional mindset. These so-called relationships are unfulfilling and lack real strength. They lack real strength because they lack any kind of real depth.

It's concerning, in today’s society and business climate, we tend to have shallow, superficial relationships; as we have lulled ourselves into thinking they are much more than they really are.

It’s extremely hard for this kind of relationship to provide anything more than faint satisfaction and short-term results.

Are you inviting your clients into meaningful conversations or pushing them away with transactional behaviors and conversations?

DEEP CONVERSATIONS REQUIRE INTENT AND MEANING

“Our culture is all about shallow relationships. But that doesn't mean we should stop looking each other in the eye and having deep conversations.”
Francis Chan

Curious to know... Are you brave enough to share, kind enough to listen, and can you break-free from the shallows of small talk to dive deep into conversations with your clients?

Are you treading water, floating along the relational surface with your clients? Would you even know?

Are your conversations superficial, shallow and small or rich with deep meaning?

Psychologist Matthias Mehl at the University of Arizona studies conversations, and he defines small talk based on how much information is exchanged. "If afterwards I know nothing more about you than I knew before, then that will be small talk."

Let's think about this in the context of your client conversations, what are you learning about your clients and their business during each of your interactions?

There is value in small talk, but it still falls short of what many of your clients might be craving - meaningful conversation.

Matthias Mehl, refers to these kinds of conversations as "substantive", the key feature of deeper conversations is that you learn something.

This goes back to my point...

What are you learning about your clients and their business during your interactions?

He further states,

"If people start discussing information, then it becomes substantive … the most important point is that you get absorbed in the conversation, there’s information, there’s learning."

Just curious, what do all of you speak about when engaging with your clients?

Again, are you treading on the relational surface with small "chit-chatty" conversations or are you swimming in the business deep end, diving into conversational growth strategies?

You see, salespeople in superficial and shallow relationships with their clients will only talk about the present day because "future proofing" requires a deep investment of time, energy and commitment to relational betterment.

A relationship is shallow when it only exists on the surface and absent of any meaningful emotional connection.

Here is your mirror moment...

Are you a here and now sales rep or a forward-thinking sales professional?

Questions for you... And I really want you to think about them.

  • Why do many salespeople have mediocre at best client relationships?
  • Why do many salespeople struggle to form meaningful client relationships?

My response, because many salespeople can’t be bothered to learn how or have never been coached in building real relationships.

Here are signs you may have shallow client relationships...

  • Lack of communication
  • No discussions on the business future and what it looks like
  • Lack of shared values
  • Out of sight, out of mind
  • Only meet in a sales opportunity or when an issue arises

Have you ever asked your clients what they expect in a relationship with you? Not your company but with just you?

If the answer is no, then I strongly encourage you to ask, as you just might learn something that could remove the shackles holding you back from "next level" sales.

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Click on the image to register for the December 15th webinar

DEEP CONVERSATIONS CREATE CONNECTION

"Sometimes you have to disconnect to stay connected. Remember the old days when you had eye contact during a conversation? When everyone wasn't looking down at a device in their hands? We've become so focused on that tiny screen that we forget the big picture, the people right in front of us."
Regina Brett

Your big picture are your clients. Are you focused on connecting with your clients? Are you committed to deep, rich and meaningful conversations?

I love what Nicholas Epley, PhD, a professor of behavioral science at the University of Chicago Booth School of Business says when it comes to connecting,

“Connecting with others in meaningful ways tends to make people happier, and yet people also seem reluctant to engage in deeper and more meaningful conversation.”

He went on to further state,

"If connecting with others in deep and meaningful ways increases well-being, then why aren’t people doing it more often in daily life?”

Applied to the sales community,

If connecting with your clients in deep and meaningful ways increases well-being and your sales funnel, then why aren't salespeople doing it more often?

Whether you are a sales leader or a salesperson, I urge you to get engaged with your clients.

You must shift your mindset, and refocus your thoughts as engaged relationships translate to an increase in sales opportunities.

Build true, deep and meaningful relationships, not just one-sided affairs and watch your sales skyrocket and your leaky sales pipeline become ever-flowing.

If you crave an ever-flowing sales funnel, then build an ever-flowing client relationship funnel

Here are three things you can do to build relational strength with your clients.

BRING AUTHENTICITY TO THE FOREFRONT

Your client relationships must be built upon trust and trust is based upon authenticity. Your clients B.S. meters are extremely sensitive, as they can spot insincerity, and commission driven conversations.

The authentic YOU must be a genuine reflection of who you REALLY are. You must believe it. You must own it. You must know what it stands for. You must know your strengths and your weaknesses. You must be congruent with it.

Sales professionals proudly wear their emotions on their business sleeve as they connect to the relational hearts of their clients

It's about the personal connection. If you are 'blowing smoke' up your client's backsides what's the likelihood, they will trust you or even help you to grow your business?

Authenticity is a magnet in a world full of empty suits

STOP BEGGING

Expanding upon your relationships – it’s about establishing trust, credibility, and creating meaningful value; all without selling.

Engage your clients, communicate with them, add substantive value to their business, solve their problems, create opportunity for them, educate them, but don’t be dropping the sales hammer on them all the time!

Stale sales experiences and relationships die a slow and very painful death.

What concerns me about salespeople and sales leaders today, whether you believe me or not, is the lack of a true understanding around what it means to build genuine relationships.

Stop begging and bugging your clients to buy from you at month end, quarter end or year end, when you've done very little to enhance the relational experience.

Why would your clients help you to grow your business when you haven't helped to grow theirs?

LISTEN TO THEM

Successful sales professionals simply listen.

There is so much you can learn when you just listen

Intentional and focused listening is the key to becoming a powerful sales professional inside the relationship economy.

Developing excellent listening skills separates the good from the great. When you listen to your clients you learn things, their business goals, their personal aspirations; all this to do one thing - strengthen the relationship and grow your business.

When you struggle to listen, you miss all the critical material to build a meaningful relationship.

The simple act of listening is one huge key to growing your business, strengthening your sales pipeline and enhancing the relational growth with your clients.

YOU MUST CARE ABOUT YOUR RELATIONSHIPS

“I’m not telling you it is going to be easy- I am telling you it is going to be worth it.”
Art Williams

Building client relationships requires discipline. Are you committed?

Long-term client relationships, and I know that is what you want, must be deep and must be built to weather the storms. There will be bumps and some choppy waters, however; the more you invest in these relationships the more you collect on these relationships.

I will leave all of you with this...

  • Genuinely care about your clients
  • Remember your clients
  • Connect with your clients
  • Celebrate with your clients
  • Respect your clients
  • Deliver on your promises with your clients

And most of all... Love your clients. Because if you don't, I guarantee there will be a Selling from the Heart sales professional to gladly step right in.

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Click on the image to receive your free signed copy of my book. Just pay for shipping!

Would you like to increase your sales success and fulfillment?

This was my goal when recording all-new materials for the new Selling from the Heart Masterclass, to increasing your sales success and fulfillment in your business.

If you enjoyed the Selling from the Heart book, you’re going to love this masterclass! It takes the tools given to the next level.

Have yet to read Selling from the Heart? No worries, you will receive an audio version as a part of the Masterclass. As an option you can get a free signed copy of Selling from the Heart (just pay for shipping and handling).

You can get your copy here - https://www.sellingfromtheheart.net/book

Together, we will go on a journey where we’ll dive into how to apply the ideas in the book to help you achieve even greater sales success.

With each of the 10 sessions, you’ll receive questions that will help you increase your sales in a way that also makes selling more enjoyable and fulfilling.

This masterclass is configured with you in mind where you can complete the course in chunks from any mobile device, iPad or computer, based on your availability.

You’ll also discover fun bonus materials throughout the course.

ACCESS THE MASTERCLASS HERE.

 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry Ten Years Ago

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This Week in the Copier Industry Ten Years Ago

There's not much to write about this weekend.  I'm focused on finishing the year with a few more orders.  I figure I need another I need another $25K in the upcoming weeks. It's not going to be easy because many of the opportunities have closed.  There is an outside shot for a $240K content deal, however it seems that opp is in the weeds.  With 50% of the selling month left, anything can happen.

Enjoy These great Copier Threads from Ten Years Ago This Week!

Konica Minolta Helps Position Prime Data as a Leader in the North American VDP Market

Art Post (Guest) ·
improve the overall bottom line of our business.” With the implementation of the Konica Minolta digital presses and production print systems, Prime Data now offers larger-scale media output to clients, full-color window envelope printing, and a range of other new services to meet the needs of their customers. Prime Data also has improved redundancy to turnaround print jobs in faster times and meet customer deadlines 100 percent of the time. Konica Minolta’s exceptional customer service and
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Konica Minolta Celebrates an Award-Winning 2012

Art Post (Guest) ·
innovation, and overall industry leadership. Receiving numerous awards for solution performance and reliability, Konica Minolta was recognized as a Leader in the "Magic Quadrant for MFPs and Printers, Worldwide" published by Gartner, Inc. and named a #1 Brand in the "MFP Office Copier" category for the fifth consecutive year by Brand Keys. Industry analyst firm Buyers Lab, Inc. awarded Konica Minolta “A3 MFP Line of the Year" and the inaugural "Document Imaging Solutions Line of the Year.” In
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Ricoh named to 2012 Top 100 Global Innovators list by Thomson Reuters

Art Post (Guest) ·
| Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information
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Canon U.S.A. Launches MEAP Web Platform and Software Developer Kit

Art Post (Guest) ·
print industry, as it provided developers the opportunity to integrate their software solutions with Canon's imageRUNNER ADVANCE devices. As MEAP technology matured and the adoption of MEAP embedded software flourished, Canon enhanced the imageRUNNER ADVANCE platform to meet the demanding challenges of the modern business environment and allow for deeper integration with day to day business applications and intensive business workflows. As part of Canon's commitment to furthering the innovation
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Ricoh Won’t Renew Canon Service Contracts

Art Post (Guest) ·
support. We appreciate the trust that you have placed in Ricoh as your service provider, and I want to thank you for the business relationship we have built over the years. Ricoh takes pride in providing its customers with top quality service and quick response times when servicing your equipment. However, Ricoh’s ability to continue servicing your Canon-brand equipment is fast approaching an end, as Ricoh may be unable to secure parts and supplies for maintenance of Canon equipment in the near
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Ricoh A3 Envelope Printer

Art Post (Guest) ·
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Ricoh Print User Code How To

Art Post (Guest) ·
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Ricoh sees strong momentum in legal services

Art Post (Guest) ·
equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized
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Epson Unveils Mobile POS Printer with Bluetooth Support for iOS

Art Post (Guest) ·
solution, because you can print receipts or labels from iDevices, and you can take the printer wherever the customer is. It's the best of both worlds for mobile POS printing." Mobilink was the first wireless mobile receipt printer designed specifically for retail and hospitality environments and has been growing in popularity since its original launch in October 2003. Mobilink is based on Epson's best-selling TM-T88 series and is designed for high-speed, reliable on-the-go thermal receipt or label
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Industry Events in Atlanta?

Jon Selman ·
We're in a pretty competitive market with about 40 different independent dealers, Sharp, Xerox, Canon, HP, Konica Minolta...you name it, they're probably here competing. Where are all the shows? There HAS to be some kind of industry event going on in Atlanta...
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RICOH AMERICAS: ‘UNSTRUCTURED KNOWLEDGE’ IS THE CHALLENGE OF OUR TIME

Art Post (Guest) ·
in helping companies exceed their goals. It will be exciting to see how all this plays out because you can roadmap technology, but you can't roadmap human behavior." Ricoh's predictions are based on in-depth analyses of the major business challenges facing enterprises today, trends and emerging technology. Furthermore, Ricoh bases these predictions in part on its half century of innovation in America, during which time it delivered: The first high-speed digital facsimile machine for office use
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Epson Enters Technical/ CAD Segment With Launch Of New T - Series Printer Range

Art Post (Guest) ·
SureColor T series comes with a new Epson UltraChrome XD Ink which was specifically developed for technical and CAD printing. Working in tandem with the Micro Piezo print head, the UltraChrome XD inks produce high-quality, durable prints with deep blacks. It also supports prints with wide colour gamut and crisp dense lines with a minimum width of 0.02mm. These water based inks are environmentally friendly. High speed printing - Using a 4-colour ink set, the printers are fast, reliable and
Topic

All Covered Acquires IT Services Practice of Phoenix-based InterTech

Art Post (Guest) ·
for us in terms of market vision and culture. We will now be able to offer our customers a broad selection of vertical solutions through Konica Minolta’s EnvisionIT offering to further streamline their business practices. More importantly, we can provide our employees with new growth opportunities.” About All Covered All Covered, a division of Konica Minolta Business Services U.S.A., Inc., is one of the nation’s leading IT services companies. For over 15 years, All Covered has been helping
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Océ JetStream 5500 Full-Color Inkjet Press Boasts Maximum Productivity

Art Post (Guest) ·
Trumbull, CT (PRWEB) December 14, 2012 Océ, a Canon Group Company and an international leader in digital document management, today announced the launch of the new Océ JetStream® 5500 full-color inkjet printing system, part of the Océ JetStream wide series. This innovative printer is the fastest inkjet press in the Océ portfolio. The incredible productivity and low running costs of the Océ JetStream 5500 printing system accelerate the transition from traditional offset printing to profitable
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Xerox ColorQube 8900 "three out of four users..

Art Post (Guest) ·
Xerox ColorQube 8900 "three out of four users gave this system a thumbs down! http://www.shop.xerox.com/shop...TApbQCFexlOgodLkIAZQ

the pico-letter V9.09 - gap intelligence 2012 Office Printing Year in Review

Art Post (Guest) ·
the pico-letter V9.09 - gap intelligence 2012 Office Printing Year in Review Believe it or not, 2012 was a positive year in the office printing industry. Sure there was no shortage of doom and gloom, which make for a good headline or scare tactic, but amid the challenges, something very encouraging happened. After years of dealing with the obstacles facing the printing industry in a tactical manner, this year it appears that more vendors actually came to accept the changes that are taking place
Topic

Forest Service Request for Information (RFI) Multifunction Copier to Lease or Buy

Art Post (Guest) ·
Synopsis:Added: Dec 21, 2012 8:07 amUSDA Forest Service Request for Information (RFI) for theRocky Mountain Region Acquisition Management TeamThis RFI is for information purposes only and shall not be construed as a commitment or a promise of a...

DOCULEX ARCHIVE STUDIO COMES TO BROTHER ONLINE

Art Post (Guest) ·
commitment to provide its customers with convenient and affordable access to web-based applications from leading document management companies. Brother customers can utilize its family of scanners and Multi-Function Center® devices, including the new ImageCenter™ ADS-2500W scanner and MFC-J4510DW all-in-one printer, to move documents from paper to the cloud. Once the document is delivered to the Doculex Archive Studio via the Brother cloud service, users can manage diverse content types from a secure
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4 Steps to Paperless Processes

Art Post (Guest) ·
unions still struggle. There was no secure portal tied to my application that I could use to upload my documents. Email, fax, snail mail, or hand delivery were my options, each of which has its own shortcomings. * Hand-delivery and snail mail inject paper into the process and are inconvenient and slow. * Fax requires me to print or have some software on my laptop from which to send. * Emailing PDFs in the clear over the Internet is not member-comforting. I could have encrypted my paystub PDFs
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Top 10 Reasons That 2013 Will Be the Year of the (Perfect?) Storm

Art Post (Guest) ·
items of the past year. The result is our Top 10 Reasons That 2013 Will Be the Year of the (Perfect?) Storm: 10. Big data and data analytics 9. Memjet goes mainstream 8. Chaotic channel 7. Internet of things (IoT) 6. Introduction of the HP Officejet Pro X 5. High rate of first-time MPS engagements 4. Print-volume share of big players (except Xerox) is declining 3. Focus on Stage 3 and 4 MPS 2. Mobile revolution and growth in smartphones and tablets And the number one reason that 2013 will be the
Topic

ESKO AND EPSON ANNOUNCE OEM AGREEMENT

Art Post (Guest) ·
ink) inkjet digital label presses are designed for efficient high-quality, short-run label printing. Delivering exceptional print quality and accurate color reproduction on a wide variety of standard label substrates, the L-4033 series presses enable label converters and commercial printers to expand their service offering and improve profitability. Now, with the addition of the Esko DFE, Epson customers will be able to take advantage of Esko’s expertise in the label and packaging market to
Reply

Re: Unit Bonus

txeagle24 ·
quote: Originally posted by Deanw: I'm considering starting to pay a per unit bonus if reps sell over a certain number of units in a month. Is anyone else doing that now, can you provide any details and does it help motivate reps to push harder? Thanks and Merry Christmas! Dean, Give your reps substantial bonus potential for growing the aftermarket revenue in their territory. That will get them focused on trying to find MPS opportunities, contracts on printers outside MPS engagements, IT
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Re: Sharp has Serious Money Problems!

Art Post (Guest) ·
banks for its lending plan,” Hideki Yasuda, an analyst at Ace Securities Co. in Tokyo, said today. “That’s clearing some of the concerns over Sharp’s ability to repay debt. It seems more attention is focused on possible earnings improvements than on bankruptcy risks.” Sharp warned Nov. 1 about its ability to survive after forecasting a record 450 billion-yen, full-year loss because of sluggish demand for its panels. The company posted a record 376 billion-yen loss in the fiscal year ended March 31
Reply

Re: With a new year approaching....

fisher ·
quote: Originally posted by Art Post: fisher: I'm in a end of year battle to win a small 20K deal and oce is quoting a plotwave 350, do you know how low they may go (dual roll, scan, print). Thanx Nothing Oce' is cheap. The equipment is bulletproof though. Never breaks.
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Two Fayette County teachers receive INSPIRE: Lexmark’s Teaching Award

Art Post (Guest) ·
teachers who teach science, technology, engineering and/or math in designated Central Kentucky counties. During each academic school year, one teacher per month will be awarded $1,000 to be used to promote STEM education for his/her classroom. About Lexmark Lexmark International, Inc. (NYSE: LXK) provides businesses of all sizes with a broad range of printing and imaging products, software, solutions and services that help customers to print less and save more. Perceptive Software, a Lexmark company
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FlexPrint, Inc. Among Phoenix Business Journal’s 2012 Best Places to Work – Again!

Art Post (Guest) ·
FlexPrint, Inc. Among Phoenix Business Journal’s 2012 Best Places to Work – Again! By: Reporting Company December 21st, 2012 Industry News Mesa, AZ – December 21, 2012- FlexPrint, Inc. (www.flexprintinc.com), the leading national provider of managed print and IT solutions was recognized again as being one of the best places to work in the Phoenix Business Journal’s list of 2012 Best Places to Work. This is the 6th consecutive year that FlexPrint has received Best Places to Work accolades.
-=Good Selling=-
 
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This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 15 Years Ago

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sponsored by

I thought it was time for a new banner.  Since I spoke with Greg Walters he gave me a few tips about the file sizes and working in Canva. Please let me know your thoughts about the new banners!

Enjoy These great Copier Threads from 15 Years Ago This Week!

Chicago State copier buys were inside deal

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that equipment. ...[snipped]... The copier contract was signed by [Chicago State University President} Daniel in February. The university then paid $251,000 by wire transfer for two Konica Minolta c6500 digital color copying systems and accessories, as well as delivery to Ghana, in western Africa. ...[Snipped]... Another Konica Minolta dealer who sold Chicago State two c6500 copiers in July seemed shocked by the price for the Ghana project copiers. "What we sold, with machines that have greater
Topic

News from BLI "Fall Winners"

Art Post (Guest) ·
And the Fall 2007 "Pick" Winners are… Outstanding Segment 4 Monochrome MFP Sharp MX-M450N Outstanding Segment 3 Business Color MFP Ricoh Aficio MP C3500 (also sold as Gestetner DSc535, Lanier LD435c and Savin C3535) Outstanding Segment 4 Business Color MFP Konica Minolta bizhub C451 (41- to 50-ppm) Xerox WorkCentre 7345 (41- to 50-ppm) Konica Minolta bizhub C550 (51- to 60-ppm) Konica Minolta bizhub C650 (61- to 69-ppm) Outstanding Critical Color MFPs Xerox DocuColor 242 (51- to 60-ppm) Xerox
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AFICIO SP C400DN COLOR LASER PRINTER

Art Post (Guest) ·
solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh’s line of document management devices include, color and black & white digital imaging systems, facsimile products, printers, scanners, digital duplicators, production printing products and wide format engineering systems. Additionally, Ricoh offers a wide variety of document and
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Christmas Greetings from Xerox Execs

Art Post (Guest) ·
I could not find pics of Ricoh exec, but I did find pics of Xerox exec, hope you all like Merry Christmas Merry Christmas with Xerox
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Re: Sales Tips

Art Post (Guest) ·
prospecting for new business, keep in mind that the person you’re talking to is going through this same mental evaluation process. For example, if a receptionist answers the call and you say, "Good morning, it’s Peter from Lucky Print. How are you today? Could you please tell me who orders the printing for your company?" he or she will most likely respond, "Thank you for calling, but we’re not interested right now. We’re happy with our printer." The receptionist knows to respond that way because she’s
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"Kirk" is BACK!!!!!!

Art Post (Guest) ·
Officer and Board Member of InfoPrint Solutions Company, a joint venture company between Ricoh and IBM, based in Boulder, Colorado. Nori Goto will continue to serve in his current position as Vice Chairman of Ricoh Americas Corporation and as President of Ricoh U.S., a division of Ricoh Americas Corporation that oversees the sales and marketing of Ricoh’s office equipment operations for the Ricoh, Savin and Lanier brands. The current Chairman & CEO of Ricoh Americas Corporation Susumu “Sam” Ichioka
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Re: Embedded Controller and batch printing

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to batch plot on the embedded controller - you can use webprint for TIFF and PLT files ONLY. You can batch PDF's with DTB lite if a FULL version of Abobe is loaded on the same workstation as DTB, or if using DTB pro. You can drag PDF's directly into the print driver (however, if you need 3 sets, drag 3 times...) You can load KIP request ( a free download from kipusa.com) on the customers workstation, and use that, pointed to the TCP IP address of the Ricoh... (NOT RECOMMENDED!!!)
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Re: Embedded Controller and batch printing

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Best set up for batch printing is w/ external controller, Plot Client WIN and PS, DWG licenses. Processes drawings in 30 seconds rather than 3 minutes, and is versatile for todays customer requirements, ie: printing out bid sets from electronic files off CD's, e-mail or websites. Use the Ricoh Scanner Option for direct network scanning.
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Re: New MP C6000 & MP C7500 from Ricoh!

Art Post (Guest) ·
Base Printer Unit -Speed: -MP6000: 55ipm Color / 60ipm Black -MP7500: 70ipm Color / 70ipm Black -4-Drum Electrostatic / Transfer Belt -Resolution -Print: 600dpi -Copy: 600dpi -Copy Send: 600dpi
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Re: Service Agreements and "Free" Copies

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Frankly I'd charge a lower color click rate and say to the customer "we trust YOU to manage your color output, why waste those FREE color copies if you don't use them". Of course, I get nothing for clicks or MA's as a sales rep, give me the profit on the box and I'm happy.
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Re: Sales Tips

Art Post (Guest) ·
ASTONISH CUSTOMERS Providing outstanding service means nurturing your clients by consistently doing things that move the customer from mere satisfaction to astonishment. In other words, even though delivering a quality job on time may often require that your salespeople go out of their way, in most cases the client won’t acknowledge the salesperson’s extra efforts because they perceive these efforts as the salesperson’s duty. It is only when you go beyond the expected--when you astonish your
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Re: wide format document management

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You should also take a look at ARCBASE from Ratio. All wide format file types, fully integrated with Plotbase and OCR of CAD drawings for easy full text, and/or index data search. http://www.arcbase.de UN/PW = demo/demo
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Re: Plotbase Compatibility Charts

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Perfect timing for this question: 470 customer has XP pro SP 2 on their server PC w/ PB 3.3.1 running. Today they tried to prinf from a PC w/ Vista 64 and could not. Whta's the best way to make this work? On the Ricoh douwnload site I see 3.6.037 for the 470...is this the one? thxs.
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Color Copy Cost Poll!

Art Post (Guest) ·
Seems like everytime you turn around there is a lower cpp for color copiers from either the manufacturers or the dealer.
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Tis The Season!

Art Post (Guest) ·
Merry Christmas, Happy Hanukkah & Happy Kwanzaa to All and May everyone have a Healthy & Happy New Year! I would like to thank everyone for all of thier input over the last year and without all of you it would be very hard to be knowledgable with all of Ricoh's Products. Art Post
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Postscript for 240W!!!!

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I need a Postscript Coupon for an Aficio 240W..... Apparently these are discontinued..... Thanks for the warning Ricoh!!!! UGGGHHHH. If anyone can help, I sure would appreciate it!
 
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Memoirs of a Copier Sales Person

The quid pro quo in Sales

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About a month ago I had a call from an existing client to meet about upgrading two of their older copiers that they owned and were under a maintenance agreement.
That call came from the new IT Director since the existing IT Director was retiring.  That meeting went well and since there were four other A3 printers, service has been exceptional, I priced those two MFP's with acceptable gross profit (I'm not in this business to give **** away because we all have to eat).  In addition when I asked "is there any issues or problems we need the address with the new IT Director the answer was "everything great".

Darkness

Over the next 3 to 4 weeks this client when dark and all of my attempts to connect via call, email and stop in lead to zero responses.  It was a few days ago when I hear from my AR person about the dialog they had with the client.  That dialog was in reference to a past due invoice for the maintenance agreement for the two copiers that they asked for me a quote for replacement.

Evaluating options

Thus, it was time to send another email to the client and the response was "we are still evaluating our options".  Okay, so the typical response should be?  I used "I understand the need for options, can you tell me what your other option(s) are?  A few minutes passed and the response was what I thought it would be, they are looking at another device from a another vendor.

Ah Ha Moment

It was a few minutes until it clicked and thus I knew exactly what was going on.....the new IT Director brought in a competitor for a price check.  I'm thinking from his previous gig since he was the new IT Director.  I can't blame him for that and this can happen whenever we encounter a new Decision Maker. It's common that they will want to make a splash and raise the flag to show the owner/director that they saved them money by moving to a new vendor/manufacturer.

Buyers Can Be Liars

I'm too old to get upset when something like this happens, heck I've been on the other end of this when my DM moves to another account and brings me in.  However what I'm not a fan the deceit that he perpetuated with the comment that they wanted to see if we could give them a month to month on the maintenance agreement that was due to renew.

quid pro quo

I was able to flush him out with a series of covenants that I added to giving in to his request for the month to month maintenance agreement.  Meaning he gives me a copy of the current proposal and or allows me to match the price. In addition if I match the price that he will move forward with our proposal.  Seems he did not like this and replied that he is no longer interest in the month to month for the maintenance agreement from us (email response)  Yes, he never told that he ordered from the other vendor (I believe he did).  Something like this should always raise a red flag to all of us when a new DM comes in and asks for something that is out of the norm.

The IT Director knew exactly what he was doing.  He needed to buy some time because  he couldn't get the replacement copiers for some time, thus the reason for asked for the month to month.

Just thought this might help others when something like this comes up. Curious to hear from others if you've had something like this happen also.

-=Good Selling=-

 
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Managed PrintPower MPS

Why Subscription Models Are Best for Managed Print Services

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Why Subscription Models Are Best for Managed Print Services

A subscription is a consumer or business agreement to pay a specific amount of money every month to receive a product or service. Utilities such as electricity, water, and sewer, could all be considered subscription services. Internet and trash are two more monthly payments deemed essential for both businesses and homes.

Other non-essential subscriptions have always existed. For example, magazines and newspapers have run on a hybrid of subscriptions and advertising revenue since their inception. But few would consider either product necessary to standard survival. The same could be said for Netflix, Hulu, Spotify, and other video and music streaming services.

And subscriptions did not stop there. Industries saw considerable opportunities in using the internet to create accounts that could deliver or provide access and monitor use. Building on the success of Netflix, online gaming, and other consumer platforms, a template was created, and now Software as a Service (SaaS) has hit the mainstream. Services like Zoom, Docusign, and even the Adobe Creative Suite are standard SaaS.

In recent years, however, it seems like just about everything has changed to a subscription-based model. As a result, you can purchase pretty much anything, including toothpaste, shampoo, razors, or even underwear, to be delivered monthly, bi-monthly, or every 90 days. But why?

Financial Benefits Of Subscriptions

One of the most prominent arguments for taking a business to a subscription model is revenue. Standard printing services either wait for client contact or check in regularly with their customers to determine paper, ink, and toner orders. Some Managed Print Services (MPS) providers have implemented the technology required to track ink and toner levels to assist with the timing of contact for order placement. Unfortunately, this process often leads to large fluctuations in monthly revenues for the MPS. For the client, it can create large jumps in outgoing expenses.

Customized Billing

Subscriptions offer an opportunity for MPS companies to customize billing for individual business clients even further. Right now, MPS typically charges monthly service costs and runs with a pay-as-you-go for materials. Under a subscription platform, they could package those consumables costs with the monthly service charge. Or they could choose to offer consumables subscriptions as an add-on option. Either scenario helps the customer and the MPS move those “unpredictable” costs into a standard, trackable, and budget-friendly number.

Consistent Non-Fluctuating Cost

But converting those fluctuating dollar amounts for ink, toner, and paper into a subscription has an added benefit. Customers don’t have to hunt for lower prices through questionable and potentially lower quality options to reduce the sudden uptick in expense. Instead, they have already budgeted their consumables expenses monthly with their preferred printing services provider.

And, with clients less likely to go “shopping” elsewhere without good reason, MPS businesses can enjoy additional guaranteed monthly revenue seeing “churn” rates, or loss of customers, drop even further. The average church rate for b2b subscription services

Average churn rates for B2C subscription services are a surprisingly low 6.25%. Any voluntary drop-off or “voluntary churn” typically occurs within the first few months of any initial sign-on. Voluntary churn accounts for the majority of lost, around 5.07% of subscribers. The other 1.18% is considered involuntary and is typically incurred by payment issues.

For MPS providers who need even more incentive to consider subscription services for their consumables, it is essential to remember that recurring revenues make businesses more valuable. If both services and products are wrapped up in monthly payment contracts, the entire company becomes an even more solid investment.

Meeting Customer Demand

But it is far more than money that is helping drive MPS providers to subscription models. It is also the expanded ability to meet partner demands. For example, most MPS already monitor ink and toner levels across machines. Many can also keep track of the number of prints and how much paper has been consumed. When this information is paired with the ongoing product purchase information, it is even easier to make predictive subscription and delivery suggestions and have deeper conversations with clients.

Has a partner seen a steady increase or decrease in print use? Maybe client services or sales representatives should contact them about adjusting their subscription. Has a particular machine seen an uptick in use? Perhaps a different model would serve that particular location better. More data means being able to serve customers better. In today’s economy, that type of service can make a huge difference.

How to Get Started

Most companies who jump into the world of subscriptions create one or more “levels” of subscription groupings and consider it done. But we don’t live in a one-size-fits-all world anymore. Clients expect more.

While two or three entry-level or example subscriptions may set the general tone, the printing industry requires a more customized approach. In the same way, they approach printer placements and configurations, MPS businesses creating consumables subscriptions should focus on specialized pricing that caters specifically to each partner’s needs.

MPS companies who work with PowerMPS already have the tools they need to make subscription-based consumables a reality in their business. Custom price levels let MPS set their standard package settings as well as their al-a-carte options. However, customer-level coupons and custom pricing options allow MPS providers to create the pricing and package options needed to cater specifically to each customer’s needs. The universal price levels are for everyone. Yet when customers log in to their particular account, they have complete access to their special pricing and subscription options, including wish lists and shipping preferences.

There is a reason you can purchase pet supplies for monthly delivery. Monthly recurring income is the business model of the future. For MPS providers, updating to a subscription plan for products as well as services is a surefire way to gather essential data, build better relationships, and increase customer retention into the future.

If you are interested in learning about our PowerMPS subscriptions, CLICK HERE.

 
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Hacked

Today's Hacked!

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HACKED!

12/7/2022

CloudSEK claims it was hacked by another cybersecurity firm - Bleeping Computer......codebase, email, JIRA and social media accounts" on multiple hacking forums. They also leaked images containing CloudSEK-related information, ...

WH won't say if Biden team told Twitter Hunter laptop 'hacked' - New York Post....“Did anyone from the Biden team communicate to Twitter that … this reporting stemmed from hacked materials?” Heinrich asked Jean-Pierre

Silver Miller Investigating Hacked Coinbase Accounts - .....exactly what that Coinbase Global Intelligence team means and how it affects Coinbase platform users who had their accounts hacked

Local restaurant owners fear business loss after social media pages were hacked - WCPO.....Arnold's Bar & Grill is one such victim. Owner Chris Breeden said he was on his Facebook page when the account was hacked and, despite his best ...

Justice Hacked: When Cyber Criminals Come for the Courts - Government Technology....“Eighty-six percent of our passwords were hacked in less than four hours,” Alaska State Court Administrator Stacey Marz recalled.

Apple offers hacking targets new options to secure data, chats - Reuters....The iPhone maker said that though it was not aware of breaches to iCloud servers or iMessage exchanges, hacking attempts are increasing

4 Nigerians Arrested in Europe Over US Charges Involving Hacking, Fraud - SecurityWeek....Four Nigerians arrested in the UK and Sweden have been charged in the US over their role in a scheme that involved hacking and filing false tax ...

Mount Laurel ex-cop faces additional charges related to hacking emails and distributing ...Ayron Taylor, 22, a former police officer in Mount Laurel, is facing additional criminal charges for allegedly hacking more than 2800 email ...

-=Stay Safe=-

 
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Hacked

Today's Hacked!

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HACKED!

12/6/2022

Amnesty International Canada Says It Was Hacked by Beijing -......The Canadian branch of Amnesty International said Monday it was the target of a cyberattack sponsored by China.

Samsung Galaxy S22 hacked twice on first day of Pwn2Own Toronto -.....Contestants have hacked the Samsung Galaxy S22 smartphone twice during the first day of the Pwn2Own Toronto 2022 hacking competition, ...

Kia India's Instagram account hacked.....The Instagram account of Kia India, the manufacturer of popular SUVs like the Seltos and Sonet, has been hacked.

After cyberattack on AIIMS, ICMR website faces 6000 hacking attempts in 24 hours....The website of the Indian Council of Medical Research (ICMR) faced around 6000 hacking attempts over a span of 24 hours on November 30 ...

Have you been pwned? See if your info has been hacked. - ....Have you been pwned? Learn what that is and how to protect your information online.

-=Stay Safe=-

 
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Memoirs of a Copier Sales Person

You Can Always Win from Losing

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Nothing is written in stone unless you have the order docs in hand. Yes, I hate to lose, however when I lost today with a very important opportunity I didn't feel that bad.

Don't get be wrong it sucked, however I did get a call from the client explaining why the went they way that they did and thanked me for the professional manner that I approached the sales process.  For me, the art of the phone call from the potential client meant that I did every thing right.

Sometimes even when we do everything right we can still lose because we did not have the right fit for the client.  All of the one on ones went well, all of the right questions were asked and it came down to a junta that meet to make the final decision.

In my case speed outweighed quality and price was never a consideration.  I was behind the 8 ball from the start because I knew the competition was going to be tough to beat, however all we can do is present our best stack.

With 13 selling days left this hurt, however I can also look on the brighter side of things.  The brighter side would be the 13 selling days that remain, of course it's not going to be easy to replace that revenue but if you don't try you don't get.

This is why we never count our chickens before they are hatched. It's time to get back to work and shed the tears of disappointment and look forward to finishing strong.

-=Good Selling=-

 
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Hacked

Today's Hacked!

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HACKED!

12/5/2022

Amnesty International Canada says it was hacked by Beijing - AP News.....Amnesty International Canada says it was hacked by Beijing. By ROB GILLIESa few seconds ago.  — The Canadian branch of ...

Chinese hackers stole millions worth of U.S. COVID relief money, Secret Service says.....Several members of the hacking group were indicted in 2019 and 2020 by the U.S. Justice Department for spying on over 100 companies, ...

Password Managers Keep Getting Hacked. Should You Still Trust Them?....Leading password manager LastPass just suffered a second security breach this year, but an expert says password managers still offer the best ...

Rackspace hacked: Microsoft Exchange customers face “extended outage” - The Stack....rackspace hacked hosted microsoft exchange servers offline. Customers could be left waiting for a while...

Hacked French Hospital Suspends Emergency Operations - .....Hacked French Hospital Suspends Emergency Operations. Six Patients Transferred; 'Total Reorganization' Ongoing, Says Health Minister Mihir Bagwe

Most UAE residents worried about hacking as cyberattack threat looms, survey reveals.....Cybersecurity, hacking, malware, Ransomware, UAE Technology. ... with 73 percent worried about their personal devices being hacked.

You Got Hacked: Limits On Liability - AN UPDATE: Case Study Of Owsianik v. Equifax ... -.....The Ontario Court of Appeal recently held that the tort of intrusion upon seclusion cannot be used to recover damages from a "database defendant" if the information being stored

-=Stay Safe=-

 
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This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 15 Years Ago

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This Week in the Copier Industry 15 Years Ago

Second Week of December 2007

sponsored by

Thus, it was time to send another email to the client and the response was "we are still evaluating our options".  Okay, so the typical response should be? I used "I understand the need for options, can you tell me what your other option(s) are?  A few minutes passed and the response was what I thought it would be, they are looking at another device from a another vendor.

It was a few minutes until it clicked and thus I knew exactly what was going on.....more to come this week on my blog

Enjoy These great Copier Threads from 15 Years Ago This Week!



RICOH INTRODUCES THE GX7000 GELSPRINTER COLOR PRINTER

Art Post (Guest) ·
launched the GX7000 GelSprinter ™ color printer. This cost-effective, energy-efficient printer provides vivid color and high productivity that is ideal for small and mid-sized office environments looking to minimize their total cost of ownership. The innovative GelSprinter technology eliminates smudging and curling by utilizing quick-drying viscous ink, belt-driven paper feeding and a long-lasting printhead design. With a print speed of 29 pages per minute (ppm), in both color and black and white, the
Topic

New MP C6000 & MP C7500 from Ricoh!

Art Post (Guest) ·
These units are due to launch January 2008. Does anyone have any info on these models?? All, I know is that is going to be a "killer" product, Canon, Xerox and KonicaMinolta are going to have major problems competing with us!
Topic

RICOH INTRODUCES THE GX2500 COLOR PRINTER

Art Post (Guest) ·
color printer for the small office utilizing Ricoh’s GelSprinterTM technology. The GX2500 is the first in the line of Ricoh GelSprinter products that is specifically designed for workgroups of up to three users. The GX2500 produces documents at 28 pages per minute (ppm) in both color and black and white using an enhanced viscous ink formulation. Vivid color documents are made possible by GelSprinter technology, which is not only waterproof and fade resistant, it also averts any smearing and
Topic

Kyocera Products On Government Security Checklist

Art Post (Guest) ·
the printing capability of 60 and 80 pages per minute, respectively. Recently, the KM-8030 underwent an impressive 2,500,000 page print test by Buyers Laboratory; highlighting the machine’s outstanding performance and reliability. “Kyocera’s inclusion on the NIST Security Checklist gives us a strong competitive advantage over other key industry players,” said Victor Moro, product and solutions marketing manager, monochrome MFPs, Kyocera Mita America, Inc. “The government dictates the pace of the
Reply

Re: Service Agreements and "Free" Copies

Art Post (Guest) ·
$6,000 per month! This can be very lucrative by giving away 500 each and every month, the mindset will be to make color copiers and color prints because the first 500 is FREE. B) Most Customer Care Agreements, Cost Per Copy Agreements from the Big Boys, Global, Xerox, Ikon and Danka have cost per copy clauses in them, they are in small print and usually on the back of the document. Basically what they state is that if they decide you are using too much toner they will assess an additional charge to
Reply

Re: Danka Dead or Alive @ .16 .

Art Post (Guest) ·
I'm thinking maybe HP, if they can't cut a deal for Ikon. Ricoh is still buried in the Lanier, IBM buys. Canon would really piss off Ikon if they made a move. KonicaMinolta does not have the financial strength nor the personel to pull it off. Xerox is still working out the bugs with Global. Hp maybe the solution.
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Ricoh Introduction of the GX2500 and GX7000

Art Post (Guest) ·
Ricoh is pleased to introduce the new Ricoh GX2500 and GX7000 color printers. The GX2500 is Ricoh’s lowest price offering in the color printer category, featuring innovative GelSprinter technology, which includes “Viscous Inks”, a “Wide Print Head”, and a unique “Belt Feeding System.” This 28PPM SOHO printer provides high quality color prints at a low total cost of ownership. The new flagship model in the GX SFP Series is the GX7000, which will replace the G7500 model. The GX7000 is Ricoh’s
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Print Much???

Art Post (Guest) ·
Sunday, December 9, 2007 Print Much? You hear it over and over; printed pages on laser printers can have twice the volume of conventional copier and MFP's. Use your eyes when walking into accounts and the number of printers can be astounding, especially since manufacturers have the average monochrome laser printer price about $300. Your mission is to capture these prints either with your MFP's or your laser printers. Lets face it, it's much easier for clients to authorize buying a new laser
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Ricoh Introduction of the SP C400DN

Art Post (Guest) ·
Ricoh is pleased to announce the release of the Ricoh Aficio SP C400DN. Built on the same proven platform as the highly successful SP C410DN and SP C411DN, the SP C400DN is a new addition to Ricoh’s line of mid-range color laser printers. This new model offers the same level of functionality and reliability at a lower price. With fast print speeds of 26ppm for full-color and black and white, a robust maximum duty cycle of 150,000 per month, and true 1200 x 1200dpi resolution, the SP C400DN
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New Ricoh SP C220 Color Pinter!

Art Post (Guest) ·
Ricoh Japan proudly presented their new laser printer, the IPSiO SP C220. Designed with respect to needs of small business units and home use, the printer aims at achieving high productivity. The IPSiO SP C220 easily produces quality documents in colour and black at the speed of 16 pages per minute. It features miniature compactly placed cartridges including four colour cartridges for better results. Further more IPSiO SP C220 also includes unique functions such as Image position error
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Re: Danka Dead or Alive @ .16 .

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Danka is dead... I have heard rumors that Danka may split when they do get sold. Konica Minolta is looking at the commercial business. Though I cannot confirm it. It may make sense for Ricoh PPBG whom is funded through Ricoh Japan to look at buying the High volume portion of the business. Considering that they have a contract in place with Kodak. I do know they just battled hard to keep a very highly regarded Solutions Engineer from going to Ricoh PPBG the day he was suppose to report in.
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Three Kodak Products Get JDF Certification

Art Post (Guest) ·
Three Kodak Products Get JDF Certification Industry Leading Three JDF Certifications Demonstrate Kodak’s Commitment to Open Solutions That Help Create a Unified Workflow. ROCHESTER, NY, Dec. 10, 2007 — With the most JDF certifications in the industry, an anticipated two additional certifications coming in 2007, followed by five more in 2008, and a series of JDF enabled products, Kodak is serious about JDF and open connectivity. Supporting Industry Standards “Kodak’s approach to workflow is
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Embedded Controller and batch printing

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Is there any way to batch print/plot using the embedded controller (RPCS driver) when all drawings are individual files? Scanrouter Lite says that the device is not supported when you try to combine the files together and print.
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Toshiba Direct in the news

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well, here they grow again. one more dealershipdown.http://www.businesswire.com/portal/site/home/index.jsp?...ewID=news_view_popup
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Funny Copier Joke

Art Post (Guest) ·
Here's one I found on the web:A young executive was leaving the office at 6 pm when he found the CEO standing in front of a shredder with a piece of paper in hand.“Listen,” said the CEO, “this is important, and my secretary has left....
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Re: RPCS Driver Default black Print

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Art, After opening the driver's properties screen from the "Printers and Faxes" folder, select "Printintg Preferences" and then select "Black and White" at the bottom left. Here's the part I usually miss: Don't forget to select "Apply" on the bottm right! The other thing about the RPCS driver that usually messes with my clients, is that you have to repeat this procedure for every one of the "Custom Settings" icons or only the "No Setting" icon will default to Black and White. Hope this helps
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Re: "currently no printer online" error

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Take the Interface PCB print board out of the controller PC and place in another open available slot. Use slot #2 or #3. Turn off the copier and turn it back on then turn on the computer. Make sure to do it in this order. See if the message clears up. Has the customer had any power spikes recently?
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Re: Embedded Controller and batch printing

Art Post (Guest) ·
Thats a bunch of BS, that one one of the key selling points when I argued that the cost of the W2400's was too high. I was told DTB would allow you to merge wf documents and print them as one document! 1) Are you using pdf's? if so there is always Adobe Pro, however the cost is high. 2)Download FREE trial of DTB(full version) for trial, see if that works. Someone mentioned on the p4p the other day that batch printing with the web client was a snap. I'll try and find it for you. Please let ne
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Re: Sales Tips

Art Post (Guest) ·
WHAT IS OUTSTANDING SERVICE? To answer this question, we contacted their salespeople--more than 300 of them--and asked the following question: "What steps do you take to ensure that your clients receive outstanding service?" Before reading any further, take a sheet of paper and list 10 ways in which you or your salespeople are servicing your accounts. Then, compare your answers to the following list. 1. Discuss job with client and gather specs. 2. Prepare and submit quote. 3. Pick up artwork. 4
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Re: New MP C6000 & MP C7500 from Ricoh!

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Here is what I was given at a recent conference.
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Re: RBS Rumor

Pete Maimone 2 (Guest) ·
Art, Shaja is correct in her statements. As an RBS direct rep. I experience the same problems internally as she does externally. I spend equal amounts of time if not more solving customer problems (without response from many within the company) as I do selling. The Lanier merger has presented many problems, which we anticipated. But not as bad as it is now. Hopefully with the new upper level changes in Ricoh Americas there will be some positive changes that make their way down to us and our
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Re: Up Coming Ricoh Launches

Art Post (Guest) ·
New MFP Lineup Michael Hunter, Ricoh’s director of corporate product marketing, presented Ricoh’s hardware roadmap, while also including a number of slides in his presentation showing off the awards Ricoh MFPs have recently won from BLI. He then presented Ricoh’s new MFP models, while also detailing their market positioning. First up in the color lineup was the MP C2000, which has just been released as a new addition to Ricoh’s MFP portfolio. A Segment 1 color device, the Aficio MP C2000 is
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Visual Edge now Buying Dealerships!

Art Post (Guest) ·
- A maker of print controller software for wide format color inkjet printers, is looking to buy copier dealerships. Visual Edge, run by Michael Brigner, announced that Brian Frank is now in charge of the two dealerships that Visual Edge owns in Ohio. Brian Frank used to run one of the dealerships, Graphic Enterprises Inc. (GEI). The other is Copeco Inc. The company hopes to make more acquisitions in 2008.
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Bates Stamping on MP9000/1100/1350

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I had trouble finding out how to activate the Bates Stamping feature on the Katana's so I figured I might as well post it.
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Re: RPCS Driver Default black Print

Bob N (Guest) ·
Your service people can also go to the TSC Web Site and downlaod the RPCS Driver Editor and easily make changes to the drivers. I think the have a black print only driver as well.
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Re: RPCS Driver Default black Print

Art Post (Guest) ·
quote: Originally posted by Bob N: Your service people can also go to the TSC Web Site and downlaod the RPCS Driver Editor and easily make changes to the drivers. I think the have a black print only driver as well. Now thats pretty cool, than!
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Re: State cries foul after getting refurbished copiers

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What brand copiers?
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Re: CLP240d & Adobe Illustrator

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My tech support tells me that the ppd is not the driver. They say A PPD (Postscript Printer Description) file is a file that describes the fonts, paper sizes, resolution, and other capabilities that are standard for a particular Postscript printer. A printer driver program uses a PPD file to understand the capabilities of a particular printer. They say the driver is not located on the website and that it is actually on the Fiery. I'm not sure how you acheived the results you did. I really wish
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Re: Embedded Controller and batch printing

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What did I say. Yes, I meant desktop binder lite. It will not let you print large documents. It also says that the device (w2400 RPCS) is not supported. I can assure you I will not sell another embedded controller again. Unfortunately, I still need to figure out a way to batch print.
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Re: Service Agreements and "Free" Copies

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Art: A) I understand about the pump priming method, however it seems like this is assuming the customer was not going to print any color if we didn't give it away to begin with. That is a HUGE assumption. I don't completely get your math. It seems like you're saying a 1500 volume would yield a big profit. If you look at the table below, assuming that color costs 5 cents to make and the customer pays 9.5 cents for the overages, you only make $20 a unit in profit at 1500 per month. If you charged
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Re: Whose is Gonna Acquire Who in 08!

Pete Maimone 2 (Guest) ·
Ricoh Buying IKON? c'mon folks.... Ricoh is tooo screwed up to pull that one off.
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Re: Ricoh and Server setup

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, etc... Solution selling is great, but we should probably start with the basics and this is definitely one of the most important. Sorry for rambling.
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Oce VarioStream 9000 Family Sets Speed Benchmarks

Art Post (Guest) ·
VarioStream 9510 and Océ VarioStream 9610 printers join the recently announced Océ VarioStream 9710 model to set new standards in high-productivity printing with a significant increase in black and white printing speed. The Océ VarioStream 9510, Océ VarioStream 9610 and Océ VarioStream 9710 models deliver greater printing speed, thereby increasing print productivity by up to 80 percent. All three models are targeted at the particularly high demands of users in the black and white sector. Growing
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Service Agreements and "Free" Copies

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It seems like some vendors, especially Xerox are building in or giving away free color copies in their recommendations. Does anyone know just how free they are and how they can afford to do it? If you consider it probably costs 5 cents a page and they're giving away 500 per month, that's $25 per month. How can you do this and remain competitive? I think the next time a prospect tells me this, I'm going to tell them we'll do it, but only if they provide us the competition's proposal. This way
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DWF & Plot Client

Art Post (Guest) ·
My customer is interested in a new 480W, he also wants to batch print dwf's from Plotclient 1) Do I need the DWG controller to do this? Are there any other options? Thanx
-=Good Selling=-
 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry Ten Years Ago

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This Week in the Copier Industry Five Years Ago

Second Week of December 2017

sponsored by

In addition the when asked "are there any issues or problems we need the address with the new IT Director the answer was "everything great".  More to come on this in my next blog.....



Part 2



Over the next 3 or 4 weeks this client when dark and all of my attempts to get connect via call, email and stop in lead to zero responses.  It was a few days ago when I hear from my AR person about the dialog they had with the client.  That dialog was in reference to a past due invoice for the maintenance agreement for the two copiers that they asked for a quote for replacement.
The invoice for the MA was past due and that prompted the call or resulted in an email exchange,  That email exchange was asking for us if we could allow the client to go on a month to month to billing for the annual maintenance agreement or the copiers that they wanted to replace.   Thus, it was time to send another email to the client and the response was "we are still evaluating our option".  More to come on this in my next blog

Enjoy These great Copier Threads from Five Years Ago This Week!

Ricoh Joins Printer Vendors Offering Pro Services

Art Post (Guest) ·
program; it gives priority for job fulfillment to partners who have completed training and attained certification. So far, 14 partners have entered ChaMPS, and Ricoh hopes to add dozens more in 2013. “We feel very good about our approach because it comes with our expertise; this is what we do every day,” Coriddi told Channelnomics. Ricoh is a relative newcomer to the ranks of printer vendors pushing professional services through the channel. Xerox, Konica Minolta and Hewlett-Packard have been
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Konica Minolta to Acquire Raber+Märcker GmbH, a Leading Software And System Company f

Art Post (Guest) ·
, besides the print environment setup, have increased from Small and Medium Business (SMB) markets. In order to respond to such requests in a comprehensive manner, the establishment of a business structure has been an important task in KMBD. Through this acquisition, Konica Minolta primarily aims to strengthen the capability of KMBD by utilizing Raber+Märcker’s specialized expertise in Business Process Consultancy (BPC) to contribute to customers’ business process improvement and more diverse IT
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CSR Announces Newest Universal Print Interpreter Software – IPS™ Adds Support for Lat

Art Post (Guest) ·
major wireless device and device operating systems, including Apple and Google. By incorporating all major print languages into a single architecture, the IPS Universal Print Interpreter is designed to provide OEMs with a highly efficient solution that has superior performance, reduced memory footprint and the lowest integration cost. CSR’s IPS software is used by the top printer manufacturers around the world, including Canon, Epson, Fuji Xerox, HP, Oki, Ricoh, Sharp and Xerox. For Apple
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Ricoh Print Copy Tool

Art Post (Guest) ·
Has anyone seem this, I found it on Ricoh's web site tonight, is this an option, if so does anyone have pricing for this? http://www.ricoh-usa.com/produ...PrintCopy%20Tool.pdf
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Walters & Shutwell Inc. Brings Enlightening Professional Selling Seminars to Managed

Art Post (Guest) ·
Walters & Shutwell Inc. Brings Enlightening Professional Selling Seminars to Managed Print Services and Managed Services Industry Summary Walters & Shutwell Inc.’s new seminar is focused on teaching business developers and sales professionals in the technology industry how to transform from selling independent technology products to creating long-term relationships and partnerships with “solutions” and services. Original equipment manufacturers (OEM), channel providers and value added
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Sharp Selects Wisconsin Imaging Solutions As Authorized Dealer And Expands National I

Art Post (Guest) ·
MAHWAH, N.J., Dec. 11, 2012 -- /PRNewswire/ -- Sharp Imaging and Information Company of America, a division of Sharp Electronics Corporation, announced that Wisconsin Imaging Solutions has joined its extensive nationwide network of authorized dealers. As part of the agreement, Wisconsin Imaging Solutions will now offer a range of integrated technology solutions, including Sharp's comprehensive portfolio of copiers and multifunction printers (MFPs). Sharp Authorized Dealers receive a wide array
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Fuji Xerox introduces DocuWide 3035

Art Post (Guest) ·
during a continuous printing job. The device also features a multiple transmission function which enables users to save scanned documents in shared PC folders, and to print them out from the device, or other multifunction devices and printers on the network, using the device’s control panel. In addition, with a single scanning, the scanned document can be transmitted simultaneously to up to two PCs and five multifunction devices/printers on the network, for efficient data saving and printing
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Ricoh Announces New Ricoh Web FontCollection; Empowers Businesses to Reinforce their

Art Post (Guest) ·
BOULDER, Colo. – December 11, 2012 – Ricoh Production Print Solutions LLC(Ricoh), a leading provider of digital output solutions, today announced the latestInfoPrint Font Collection. InfoPrint Font Collection enables users to increase the appeal of their business communications by controlling document appearance to reinforce their brand, customize Advanced Function Presentation (AFP) documents with popular documents and globalize AFP documents quickly and easily. Ricoh’s InfoPrint Font
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Pantone Support for the Ricoh C831DN

Art Post (Guest) ·
are custom mixtures that are created from the process colors (CMYK). There are more than 3,000 PANTONE colors, and while it is impossible for a CMYK printer to reproduce them all, the Ricoh SP C830DN and SP C831DN can reproduce a subset of 1,089 PANTONE-defined colors in this mode. It is this support that helps Ricoh position these printers as graphics-quality devices. Please note this function is not available through the printer drivers. PANTONE has created a special release package for Ricoh
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Fuchs Business Solutions acquired by Xerox subsidiary

Art Post (Guest) ·
Xerox Corp. subsidiary Global Imaging Systems said Monday it has purchased Fuchs Business Solutions via its subsidiary Modern Business Machines. Milwaukee-based Fuchs Business Solutions employs 17 and provides business and office technology products and services. The business will immediately add Xerox’s printers and multifunction devices and services to its portfolio. Fuchs president and owner Jim Fuchs will retire post-acquisition, according to a press release. Terms were not disclosed. “Each
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Cloud-based managed print services

Art Post (Guest) ·
Xerox has chosen data center solutions from Cisco to enable its global delivery centers to meet an escalating demand for cloud-based managed print services (MPS). Xerox MPS customers will benefit from faster access to information about their global print operations delivered by the Cisco Unified Computing System (UCS) and data center infrastructure, which is said to support hundreds of thousands of transactions per second on behalf of Xerox. Andrew Morrison, senior VP of Xerox MPS business
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Sharp, Panasonic Lead Gains in Japan’s Electronics Makers on Yen

Art Post (Guest) ·
Sharp Corp. (6753) and Panasonic Corp. (6752) led gains among Japanese electronics makers in Tokyo trading as the yen weakened against the euro and dollar, boosting investor optimism that the companies’ projected losses may narrow. Sharp rose 6.4 percent to 250 yen at the close on the Tokyo Stock Exchange, the highest since Aug. 2, and bringing its gain in the past 30 days to 64 percent. Panasonic added 7.9 percent, the most since July 2009, to 481 yen, extending its advance since Nov. 13 to 25
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Ricoh Digital Mail Services Bring New Efficiency And Accuracy To Traditional Manual,

Art Post (Guest) ·
Facility In Virginia Ricoh Digital Mail Services is part of Ricoh's new Business Information Solutions approach, which directly addresses customers' most urgent business challenges. From paper to valuable dataTo transform a customer's mail service, Ricoh's on-site document management experts sort, scan and automatically extract key data from transactional mail, funneling the digitized information directly into the organization's workflow. No matter where transactional mail is initially received – at
Member

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Minnesota company buys Waterloo Business Systems’ parent

Art Post (Guest) ·
Mason City oversees the Iowa operations, as he did with Mason City Business Systems. The buyout will bring no changes in personnel, said Jennifer Mrozek, Marco’s chief financial officer. “We’d expect over time that we’d actually grow the number of employees we have, since they’re made up of sales and service personnel, and that’s exactly where we intend to grow,” she said. Mason City Business Systems has marketed itself as a “copier and printer solutions company.” Allen Behning established the
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Sandra Zoratti, VP Marketing, Ricoh - Leadership Insights

Art Post (Guest) ·
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Xerox Puts Lateral Data Viewpoint in the Cloud

Art Post (Guest) ·
cloud is also a good choice for customers who could see themselves later upgrading to Xerox's managed service, OmniX, which is fully managed by Xerox Litigation Services. With that, "We take all data-related e-discovery tasks and processes off their hands, from data loading through to application administration, production, and project management," Matthews said. As such, "If a customer chooses to use hosted Viewpoint and later migrates to OmniX, it certainly makes it easier having the data in the
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Fujifilm Expands its Acuity Advance Select Series of Wide Format UV Inkjet Printers

Art Post (Guest) ·
cyan along with new print modes to further boost productivity and versatility. The six channel and eight channel Acuity Advance Select printers can configure clear ink and white ink in one of two ways depending on customer needs: Clear + White The clear and white ink channels allow print service providers to print on a range of non-white substrates and add a spot or flood coat ‘varnish’ effect in a single operation all on one printer. This extends the application versatility of the Acuity
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Leading U.S. Insurer Improves Customer Service with Kofax

Art Post (Guest) ·
just one of the many reasons seven out of the top 10 largest insurers in the world use Kofax.” The customer will use Kofax Communication ServerTM to automate the exchange of tens of millions of claims related documents, such as accident reports, repair invoices and proof-of-identity documents, it receives annually. Kofax Communication Server ingests email, fax, SMS, MMS, voicemail and telex communications, and replaces the manual processing of these communications by connecting inbound and
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Re: Pro C550EX

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It is still listed as current on the Ricoh USA and Ricoh Canada websites. Are they just trying to quietly clear them out? When you add a Fiery controller, regardless of brand, there is no auto colour. I was very surprised to learn about this Fiery weakness. The question is can the Ricoh general line print in auto colour? I know they can copy in colour.
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Re: Ricoh & Epson Plotters

Art Post (Guest) ·
The system on the web ex was the new Ricoh CW2200SP Color wide format MFP, this is Ricoh's wide format version of the gelsprinter. A point was made that the inks have been reformulated to prevent clogging of the print heads. I think it will be hard for any of us to forget the original gelsprinters that were horrific! The only available option is an additional roll feeder and at $14k list, I think it's over priced. I have yet to see one in action, I'd like to see one in action, but it is truly
Member

AM
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Re: Sharp has Serious Money Problems!

Art Post (Guest) ·
Sharp has mortgaged nearly all its properties to secure a $4.6 billion bailout from Japanese banks and so has few assets to offer in a grand garage sale. Instead, it's selling part of the garage. Qualcomm has agreed to buy a 5 percent stake in Sharp, making it the largest shareholder. Hon Hai, which earlier this year agreed to invest in Sharp - before its stock slumped in the wake of record losses - has said it remains interested in taking a stake. "Whatever they can get to get through this
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Re: With a new year approaching....

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Ricoh Full Line Kyocera Full Line Oce' Wide Format Riso Full Line DocStar Solutions
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Re: With a new year approaching....

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Ricoh full line minus duplicators, Lexmark BSD, HP, Ademero Content Central, Doculex, PaperCut, Print Audit, FollowMe Printing by Ringdale, MBM, Formax, Duplo, FP Mailing Solutions, Lenovo, Dell, N-Able.
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Re: Pro C550EX

Art Post (Guest) ·
It is not a current product and can anyone help with to other question in reference to the Fiery RIP's ability to print auto color?
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Re: Does canon have an off the shelf...

Art Post (Guest) ·
Vince: Do you have a document with the current lineup of canon systems? I've been to the web however I can distinguish whats current.
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Re: Pro C550EX

Art Post (Guest) ·
yes, the general line will print with auto color, black will register as black and color as color. Dang I thought those Pro series were gone for a few years, they really stunk!
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Re: Ricoh & Epson Plotters

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Any word what Ricoh has planned for color wide format? I have an opportunity right now for a color wide format MFP. A shame they haven't gotten their act together on this.
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Re: Ricoh & Epson Plotters

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The only thing I have found on it is the user's manuals which are on the web. Has our regular color touch screen display that is on the rest of the Ricoh line.
Member

Member

Member

Member

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Re: Ricoh Clickable Paper™: A New Cross-Media Service

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Another useless ricoh app that know one will use!!
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Re: With a new year approaching....

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Toshiba KIP Lexmark BSD
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Re: USA Presidential Poll

Art Post (Guest) ·
decades because most of our countries population does not bother to vote except in a Presidential Election. There needs to be a strong third party however neither the democrats nor the republicans will allow that to happen. Laws are made for the rich by the rich, because we don't hold them accountable. When was the last time an average joe made it to the whitehouse? That's my rant for the night!
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Re: Sandra Zoratti, VP Marketing, Ricoh - Leadership Insights

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Wow a very nice way of saying Ricoh is cutting back advertising? Seems that way to me.
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Re: Sandra Zoratti, VP Marketing, Ricoh - Leadership Insights

Art Post (Guest) ·
Ricoh is now retweeting their old commercials on youtube.
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Re: With a new year approaching....

Art Post (Guest) ·
fisher: I'm in a end of year battle to win a small 20K deal and oce is quoting a plotwave 350, do you know how low they may go (dual roll, scan, print). Thanx
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Re: Rumor has it.....

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Looks like Ricoh has just gone through restructure #127388 for 2012. Details coming.
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Capital Alliance with Qualcomm, Inc. and Display Technology Development Agreement wit

Art Post (Guest) ·
wireless technologies, as the allottee. MEMS display to be developed jointly by the two companies is a display using ultrafine process technology and existing display manufacturing infrastructure with features including high color reproducibility and low-power consumption. The development for commercialization of MEMS display will be achieved by integrating Sharp’s core display technology, IGZO*2 and MEMS display technology of Pixtronix. In addition, Sharp is planning to accept up to 9.9 billion
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With a new year approaching....

Art Post (Guest) ·
I'd like to hear from as many members as possible in reference to what your company offers, this thread can prove to be a valuable tool when we are looking for help features, pricing, questions, etc.... The company I work for support these products: The full line of Ricoh Products (except C901 series) Fujitsu Scanners Samsung MFP's MBM products (although we don't service the products) Planet Press Microsoft 365 MS Sharepoint Context Wide format scanners Typehaus
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Ontario Environmental Fee for MFP Increases Tenfold Jan 1 2013

Art Post (Guest) ·
Happy New Year floor model MFP buyers in Ontario Canada. You now get to spend ten times as much for the environmental fees (WEEE fees) for your new acquisition come Jan 1 2013. After a recent review of the fees charged for a range of electronic products under the Ontario Electronic Stewardship Program the new 2013 schedule has been published. While fees have gone up for most products the real surprise is the fee for floor model printers and MFP printers which increase from the current $32.50
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Manage Widgets On Search Pages
 
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Attention Sales World... Your Walk Must Match Your Talk In A Post-Trust World

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"Trust is congruence between what you say and what you do."
Peter Drucker

In a 2018 White Paper produced by the Dale Carnegie Research Institute titled, "Trust is Dead. Long Live Trust! Why Long-Term Customer Loyalty is Still Driven by Trusted Relationships".

They interviewed more than 1,600 customers around the world. They asked them how they would describe trust in their salesperson and the top two answers to the open-end question, “How would you define trust?” centered on two themes: “I can believe them, they are honest, credible and knowledgeable” (50%), and “They are looking out for my best interest and providing value” (25%).

Are you being honest, credible and knowledgeable? Or just for the deal sake?

Are you looking after your clients best interest and providing value? Or just for the deal sake?

When the walk doesn't match the talk in a post-trust world, many in sales will revert to price discounting as their means of providing so-called value.

When in fact,

"71% of respondents said they would rather buy from a salesperson they completely trusted than one who gave them a lower price."
Dale Carnegie Research Institute

The age-old phrase, "Talk is cheap" still carries much truth.

You can say anything you want to, but your words take on another meaning when they become backed up by your actions.

Unfortunately, we’ve become a society where truth is foreign and lies are the norm.

Applied to sales, just because you say something really doesn’t mean anything at all. You see, any salesperson can talk, but it takes a sales professional of character, integrity and wholesomeness to follow through in their actions.

"Most people will talk the talk, few will walk the walk; be amongst the few"
Dr. Steve Maraboli

Does the walk match the talk?

Does the way you carry yourself online match the way you carry yourself offline?

Does the way you carry yourself out in the community match the way you carry yourself with your clients?

Are you carrying yourself in a congruent state to best serve your clients?

Now, let's loop this back into trusted client relationships.

Trust can be earned or lost through your actions. How many of your clients are watching your actions or for that matter your in-actions?

Please key in on this...

If your actions are not congruent with what you say, then how legitimate are you through the lens of your clients' eyes?

If your clients are important and you value building meaningful client relationships, then you must spend quality time with your clients cementing those relationships.

Congruency isn’t about big actions. It's about the little things.

CONGRUENCY IS A TRUST BUILDER

"Be congruent, be authentic, be your true self."
Mahatma Gandhi

Congruency leads to connection, deep conversation and attraction. I ask you to think about how salespeople are perceived, and where trust sits inside the sales world, now think about what it means to be congruent.

Derived from the Latin word “congruere”, which means ‘to meet’ or ‘to agree’, congruence is the point at which your principles and beliefs align with your thoughts and actions.

Therefore, someone who lives with congruency acts in complete accordance with their dreams, desires, beliefs, values, mission and goals. They do not let the thoughts of others affect how they lead their life.

An overwhelming feeling of inherent trust comes from someone who is congruent

Congruency will keep you at the top, especially in a world full of empty suits.

This requires you to personally reflect upon yourself, your actions, your thoughts and how you carry yourself. This requires you to become hyper-vigilant and observant.

Allow this quote from Nathaniel Branden to sink in,

"Integrity is congruence between what you know, what you profess, and what you do."

Congruency means living on purpose. But wouldn't you agree, you must first know your purpose?

You must...

Fully understand what it is you stand for and what are you passionate about adding to the lives of your clients and future clients.

And then...

Reorganize your life so you act in line with these beliefs daily.

When you are congruent, amazing things start to happen:

  1. Your confidence soars
  2. Your desire to make a difference dramatically increases
  3. You feel at peace

More importantly, watch what starts to happen to your client relationships, new opportunities and who you start to attract.

No alt text provided for this image
Check out our latest podcast with Bob Moesta. Click on the image to watch on Youtube.

CONGRUENCY WILL BE TESTED

In some instances, congruency will be tested within the confines of your work environment.

Think about all the incongruent, mismatched and misaligned moments that happen or for that matter you observe in any given day, week or month.

Often, we do what we are told (think of sales meetings and misaligned training), and we continue these patterns over and repeatedly without giving it much thought. Doesn't this sound like sales autopilot?

"Your life changes the moment you make a new, congruent, and committed decision."
Tony Robbins

What will you commit to?

Let's face it, sales is an emotional rollercoaster. It will tug on your heart and wear on your mind. However, to be truly fulfilled in sales, we must act from a place of congruency.

To be congruent, who you are, what you say, and what you do must be aligned.

Zero in on this with me, spend any amount of time in sales and you will have been faced with "what is right versus what is wrong" actions and behaviors.

When you find your heart and mind being pulled in opposite directions, or when your deeds collide with your thoughts; your body senses it and you start to experience the effects of incongruence.

Stress, inner conflict and disease thrive when congruence is threatened. I know you all get what I am cooking because everyone of us has experienced it.

E.E. Cummings wrote,

"To be nobody-but-yourself — in a world which is doing its best, night and day, to make you everybody else — means to fight the hardest battle which any human being can fight; and never stop fighting."

With trust and credibility constantly being challenged, practice congruency and lead your sales life in an authentic manner.

CONGRUENCY IS WHAT MATTERS, WHAT WILL YOU DO?

Someone who lives with congruency carries themselves in direct accordance with their vision, dreams, values, mission, beliefs and goals.

What values, standards and rules are you leading your life by? Can these be applied to your sales career? Do you even know?

“Each one of us was put on this planet to discover their own path, and we will never be happy if we follow someone else’s.”
James Van Praagh

Will you commit to leading a congruent lifestyle?

Will you carve out your own unique path paved by a deep understanding of you?

The road to self-discovery will unlock a treasure trove of opportunities. This could be one of the single hardest things you do.

Congruent people generate trust

Congruent people do not put forth the effort in pretending or disguising their inner state.

They know how to listen to their feelings and can accept them, without fooling themselves or others. They do not play games, and do not play charades.

Congruent people are brave because we live in a society which hasn’t taught us to show our feelings or even place them up onto the business table.

Reflect for a moment...

  • What inspires you?
  • What are your strengths?
  • What is your personal mission statement?
  • What are your core set of values?

In today's post-trust world, starting on the path of congruence is no laughing matter. It implies a pact of honesty with yourself, and this is very important.

Think about this... It’s hard to trust someone who acts in a way that’s different to how they think. It becomes difficult to trust someone who shows an image of themselves that is contrary to how they truly feel.

I will ask you again... Does your walk match your talk?

When your actions match your values, it gives your clients and future clients the confidence that you lead authentically and act with integrity. And isn't this what you want?

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Would you like to increase your sales success and fulfillment?

This was my goal when recording all-new materials for the new Selling from the Heart Masterclass, to increasing your sales success and fulfillment in your business.

If you enjoyed the Selling from the Heart book, you’re going to love this masterclass! It takes the tools given to the next level.

Have yet to read Selling from the Heart? No worries, you will receive an audio version as a part of the Masterclass. As an option you can get a free signed copy of Selling from the Heart (just pay for shipping and handling).

You can get your copy here - https://www.sellingfromtheheart.net/book

Together, we will go on a journey where we’ll dive into how to apply the ideas in the book to help you achieve even greater sales success.

With each of the 10 sessions, you’ll receive questions that will help you increase your sales in a way that also makes selling more enjoyable and fulfilling.

This masterclass is configured with you in mind where you can complete the course in chunks from any mobile device, iPad or computer, based on your availability.

You’ll also discover fun bonus materials throughout the course.

ACCESS THE MASTERCLASS HERE.

 
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