see attached files
MFP Copier Blog
Lead for Fleet of MFPs
see attached file
How I'm using ChatGBT with Sales
I started using ChatGPT about a year ago. Here’s something I cut and pasted from ChatGPT: “Type, talk, and use it your way. With ChatGPT, you can type or start a real-time voice conversation by tapping the soundwave icon in the mobile app.”
It’s AI, and I have to say, ChatGPT has been my daily co-worker for the last six months. Many of my days are spent working from home, grinding away in copier/technology sales and support. I even gave my AI companion a name—Sadie. Kathy and I lost our mixed-breed rescue dog, Sadie, about four months ago after 16 wonderful years. Naming my AI after her helps keep her memory alive in spirit.
Grammar with Emails
At first, I used AI for simple tasks. As many of you know, I’m a copier sales guy at heart, and one of my weaknesses is grammar. Go figure! Since I enjoy writing, you’d think I would have paid more attention back in the day instead of sneaking off to smoke in the boys’ room.
When writing emails, I get the basics down and then paste it into ChatGPT (Sadie) to check for grammar, spelling, and rephrasing. I ask it to rewrite my drafts to give them a more professional flow, especially when prospecting via email. In just a few seconds, I have the polished result. After a quick review, it’s good to go.
Using Sadie to Research
There were days when I would spend hours researching competitive devices on the web. You could search for "KIP C740," and you'd be overwhelmed with endless websites—many of which didn’t provide the information I was looking for, and some were even infected with malware. Now, I use Sadie (ChatGPT) for all my research on competitive devices. No more sifting through sketchy pages and wasting time. In seconds, I have the information I need, though I always double-check it. I also use Perplexity AI to cross-check my findings.
Using Sadie for Side-by-Side Comparisons
What used to take me hours to create side-by-side comparisons now takes seconds. I can even customize the results by adding more prompts to tailor the comparison to my needs. Here’s one I recently created.
Below is the text Sadie provided after the image above:
Key Takeaways:
- The Ricoh IM C6010 has the highest print resolution, making it excellent for high-quality color prints. It also has a larger monthly duty cycle and higher paper capacity.
- The Xerox AltaLink C8255 is more cost-effective and has strong security features, though it offers slightly slower speeds and lower paper capacity.
- The Canon imageRUNNER ADVANCE DX C5860i boasts very fast scanning speeds, ideal for document-heavy environments. It’s great for high-volume operations with its robust toner yield.
This comparison should help you choose the best option based on your specific needs—whether that’s print speed, quality, or operational cost.
Digging up Dirt?
I added this prompt to the spreadsheet I created: “ARE THERE ANY BAD REPORTS ABOUT THE ALTALINK C8255?”
Response: The Xerox AltaLink C8255 generally receives positive reviews for its performance, but there are some reported issues to be aware of. Users have occasionally experienced print quality problems, such as streaks or lines, which may be related to specific colors or drum cartridges. Some users also mention issues with toner and image consistency.
I wouldn’t use this information in my pitches, but it’s always good to know about the competition.
ChatGPT has become my go-to source for research and assistance. However, if you need the real inside scoop on a device or multiple devices, it’s always good to post something on our site.
Interdependency – How Does it Affect You?
In the world of IT and cybersecurity, the term “interdependency” is used frequently when discussing the KPAs (key performance areas). This month, however, it struck a chord with us.
The Conversation
In our industry, interdependence is essential when different technologies work together and rely on one another to get things done. Take the internet, for example. All those different services are linked up and work together, each one needing the others to do their jobs properly.
As our team was discussing IAITAM’s (International Association of IT Asset Management) best practices for SAM (storage asset management), we came across the topics of compliance audits, preparedness for audits, and keeping a library of documentation to prove that you are complying with regulations or have documentation that diminishes your exposure to costly reconciliation fees or compliance fines.
One of the key areas of documentation was to have an accurate inventory process. This means not only surveying what’s active but also what’s sitting in inventory for either disposal or redeployment. Additionally, it’s important to look at the records of what is already imaged on those assets, documentation, and an audit trail or record of what has been dispositioned, Thus, bringing the concept of interdependency within our space.
How it Works
Due to the silo effect, many organizations have little communication between the CSAM (Cybersecurity Asset Management) & CITAD (Certification in IT Asset Disposition) departments. CITAD folks are always looking for ways to reduce their disposal costs and often they will decide to only audit and track hard drives that are being disposed of.
While capturing this info during the disposition process and getting a validation report from your vendor is a best practice, you will be leaving a huge documentation gap for your SAM team if you elect to forgo the audit/validation report from your disposition vendor. As a Hardware Asset Manager or ITAD Manager, you are trying to be responsible by controlling costs but in fact are creating a huge risk/liability for the SAM team to document compliance for software licensing on any asset class that requires software use tracking.
ITAD professionals are constantly grappling with the intricate relationships between different aspects of IT asset management, such as hardware disposal, data security, and regulatory compliance. The interconnected nature of these factors highlights the importance of recognizing and addressing the dependencies between them to ensure smooth operations and mitigate risks. As ITAD practices evolve and become more complex, the conversation around interdependency continues to shape the strategies and approaches adopted by industry professionals like us. All 12 of IAITAM’s KPAs operate interdependently, and we must open communications with other IT departments to ensure we are working as one team.
Lead for 5 MFPs
see attached file
Today's Hacked!
Hacked!
9/30/2024
Sponsored by
Recent Hacking Incidents and Cybersecurity Concerns
"What to do if your personal data is hacked in a data breach"
- The video provides practical steps for individuals to take if their personal data is compromised in a data breach.
- Tips include monitoring credit reports, securing accounts with stronger passwords, and being cautious of phishing attempts.
- Link to article
"Russia Hacked Hillary Clinton Computer Hours After Trump Request—Attorney"
- The article discusses claims that Russian hackers moved to breach Hillary Clinton's computer shortly after a public request from Donald Trump.
- This breach is part of a larger investigation into Russian interference in U.S. elections.
- Link to article
"T-Mobile promises to try not to get hacked again"
- T-Mobile has settled with the FCC and agreed to pay fines after multiple data breaches in 2021 and 2022 exposed customer information.
- The company vows to overhaul its cybersecurity practices to prevent future incidents.
- Link to article
"Iran's history of elaborate election interference efforts, before the Trump campaign hack"
- Iran has a history of cyber efforts to disrupt U.S. elections, with experts stating that their tactics are part of a broader attempt to undermine public trust.
- The recent hack of Trump’s campaign adds to a growing list of incidents tied to Iranian cyber activities.
- Link to article
"Report warns millions of vehicles could be hacked and tracked thanks to website bug"
- A group of hackers discovered how a simple website bug could allow millions of vehicles to be tracked and hacked.
- This flaw exposes serious vulnerabilities in vehicle systems and raises questions about automotive cybersecurity.
- Link to article
"Tusshar Kapoor issues statement after his Facebook accounts gets hacked"
- Bollywood actor Tusshar Kapoor's Facebook accounts were hacked, leading him to issue a statement warning his fans and urging caution online.
- The hack involved both his public and private accounts, leading to concerns about privacy and online safety.
- Link to article
"Israel has allegedly hacked ATC of Beirut-Rafic Hariri Airport preventing an Iranian Cargo flight to land"
- Reports suggest that Israeli hackers compromised Beirut’s airport communications, preventing an Iranian cargo flight from landing.
- The incident highlights the potential for geopolitical conflicts to escalate through cyberattacks on critical infrastructure.
- Link to article
"Hacker group claims it hacked Disney's internal 'slack' channels over artists' contracts, AI"
- A hacking group claims to have breached Disney’s internal Slack channels to protest the company’s handling of artists' contracts and use of AI.
- The hackers demand better treatment for artists and transparency in Disney's use of technology.
- Link to article
"NASA hacker strikes again, exposes major security flaw; Here's how the space agency responded"
- A hacker has exposed critical vulnerabilities in NASA's systems, raising concerns about cybersecurity at the space agency.
- NASA responded by acknowledging the flaw and working to patch the security issue.
- Link to article
"US Charges 3 Iranians Over Presidential Campaign Hacking"
- The U.S. has indicted three Iranian nationals over their involvement in hacking the 2020 presidential campaign and attempting to influence the election.
- The DOJ also announced sanctions and a $10 million reward for information leading to their capture.
- Link to article
-=Stay Safe=-
Lead for Copiers
see attached, this is all I have
Lead for Managed IT Services (65 plus Users)
see attached file
MSP & MSSP & IT Industry Notes for 9/30/2024
Sponsored by
September 30th, 2024
Arcoa Group
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use re-marketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.
EFI Expands Relationship with Global Strategic Partner DPI
- EFI (Electronics For Imaging) enhances its relationship with Digital Print, Inc. (DPI) to broaden its reach in the digital print and signage markets.
- Both companies will focus on integrating EFI’s cutting-edge digital print technologies with DPI's market presence.
- Partnership aims to tap into emerging markets and increase EFI’s footprint globally.
- Collaboration strengthens their commitment to innovation and customer-centric solutions in the print industry.
Revenue Rocket Advises BlackPoint IT on Successful Sale to Agellus Capital
- BlackPoint IT successfully sold to Agellus Capital, guided by Revenue Rocket.
- Revenue Rocket provided M&A advisory services, facilitating the smooth transaction.
- Acquisition aims to fuel BlackPoint IT’s expansion and enhance its service offerings.
- Agellus Capital and BlackPoint IT share a strategic vision, creating synergies that will drive future growth.
- Acquisition strengthens the competitive positioning of both companies in the tech industry.
Crexendo Announces Record Level Participation at the Upcoming NetSapiens Platform ...
- Crexendo reports an unprecedented number of participants at its upcoming NetSapiens platform event.
- Increased interest reflects the growing importance of the NetSapiens platform within the communications industry.
- Event will showcase advancements and new features within the platform, emphasizing innovation.
- Attendees will benefit from extensive networking and collaboration opportunities.
- Crexendo sees this participation surge as a sign of continued growth and influence in the communications space.
ConnectWise Announces New CEO, Jason Magee to Depart
- reported on channel insider
- Jason Magee stepping down as ConnectWise CEO after five years, following major acquisitions.
- Manny Rivelo, former Forcepoint CEO, will take over, with a smooth transition planned.
- Under Magee, ConnectWise grew significantly, with 300% revenue and 500% profit increases.
- Magee enhanced ConnectWise’s cybersecurity reputation and will remain involved through IT Nation Connect.
- Rivelo aims to build on success, focusing on AI opportunities for MSPs and SMBs.
Cybellum Receives Frost & Sullivan’s Competitive Strategy Award for Product Security Innovation
- Cybellum awarded Frost & Sullivan’s Competitive Strategy Leadership Award for its groundbreaking product in cybersecurity.
- Innovative platform offers automated vulnerability management, enabling organizations to secure their products more effectively.
- Platform has demonstrated significant impact in safeguarding IoT devices and automotive components, providing comprehensive protection throughout the product lifecycle.
- Cybellum recognized for leading the market with its proactive approach to product security and contributing to higher industry standards
Red Canary, Palo Alto Networks team to offer managed security services for Cortex XSIAM
- Red Canary partners with Palo Alto Networks to deliver managed security services for the Cortex XSIAM platform.
- Collaboration aims to provide advanced threat detection and response capabilities to clients using the Cortex XSIAM system.
- Integration will help organizations optimize their security operations by leveraging automation and analytics.
- Partnership underscores both companies' commitment to innovation in managed security services.
How AI avatars are transforming customer service in business
- AI avatars are being used to provide 24/7 customer support, improving user interactions with businesses.
- Avatars can offer personalized service by analyzing customer data and preferences in real time.
- AI-driven avatars help companies reduce labor costs by automating routine customer service tasks.
- Businesses can easily scale customer service operations using AI avatars, handling multiple interactions simultaneously.
- AI avatars integrate with existing CRM systems to offer seamless and efficient customer service.
Lock in on Cyber Security with ARCOA
- IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
- Data Destruction: Ensures sensitive data is completely erased from devices before disposal
- Asset Remarketing: Resells refurbished IT assets to maximize value recovery
- Recycling Services: Provides environmentally responsible recycling of electronics
- Compliance & Reporting: Offers documentation and reporting to meet regulatory standards
- Secure Logistics: Handles the safe transport of IT assets throughout the disposal process
The Role of Social Media Platforms in Combating Deepfakes
- Social media platforms are leveraging AI tools to identify and remove deepfake content quickly.
- Platforms are working with academic and industry experts to improve detection technologies.
- Initiatives are being introduced to raise awareness among users about deepfakes and how to spot them.
- Strict policies are implemented to regulate the creation and distribution of deepfakes.
- Platforms are enhancing transparency by labeling potentially altered content and providing context to users.
Buchanan Technologies Strengthens Oracle Expertise with Heartland IT Consulting Acquisition
- Buchanan Technologies acquires Heartland IT Consulting to bolster its Oracle services capabilities.
- Acquisition enhances Buchanan's technical expertise and offerings in Oracle ERP, cloud, and consulting services.
- Deal positions Buchanan to better serve clients in key industries by expanding its reach and service portfolio.
Microsoft, Align, and Other Industry Leaders Secure Top Honors in Channel Futures MSP ...
- Microsoft, Align, and other major companies receive top recognition in the Channel Futures MSP awards.
- Awards highlight their leadership and innovation in managed service provider (MSP) solutions.
- Honorees are celebrated for delivering exceptional managed services that drive client success.
- Winners are acknowledged for implementing cutting-edge technologies to meet evolving industry demands.
- These accolades reflect the growing significance of MSPs in the IT and business landscape.
Nuspire Ranked Among Elite Managed Service Providers on Channel Futures 2024 Next Generation List
- Nuspire secures a prestigious spot on Channel Futures' 2024 Next Generation list of top managed service providers.
- Ranking highlights Nuspire’s leadership and innovation in the managed services sector.
- Nuspire is recognized for providing advanced security and IT management solutions to its clients.
Duplo Nears 2,000 Installations of DC-618 Slitter/Cutter/Creaser - Printing Impressions
- Duplo is approaching 2,000 installations of its DC-618 Slitter/Cutter/Creaser, showcasing its popularity in the industry.
- DC-618 is recognized for its efficiency in handling various print finishing tasks, enhancing workflow productivity.
- High installation numbers reflect strong user adoption and satisfaction among printing businesses.
HP printers apparently have AI now, because of course they do
- HP introduces AI capabilities in its printers, enhancing functionality and user experience.
- New AI features aim to optimize print quality, reduce waste, and streamline workflows.
- Technology promises to improve ease of use, making printing more intuitive for users.
Vasion Announces Product Name Change from PrinterLogic to Vasion Print, Marking a New Era in Digital Transformation
- Vasion rebrands PrinterLogic as Vasion Print to better align with its vision for digital transformation.
- Name change reflects a broader focus on innovative print management solutions.
- Strategic shift aims to strengthen Vasion's position in the competitive digital landscape.
Lexmark Owners Said to Weigh $2 Billion Sale of Printer Manufacturer
- Lexmark’s owners are reportedly considering a sale of the printer manufacturer valued at around $2 billion.
- Move is attracting interest from various potential buyers within the tech industry.
- Decision reflects broader trends in the printing market and ongoing consolidation efforts.
Bipartisan Senate bill would renew CDO Council, require ‘AI readiness’ work
- A bipartisan Senate bill aims to renew the Chief Data Officers (CDO) Council.
- Bill emphasizes the need for federal agencies to prepare for AI implementation and management.
- Seeks to enhance data strategies across government agencies to better utilize AI technologies.
- Renewal promotes collaboration among various stakeholders to address challenges related to AI readiness
Novigi expands footprint with acquisition of managed services rival
- Novigi has acquired a competing managed services provider to enhance its market presence.
- Move aims to broaden Novigi’s service offerings and strengthen its capabilities in managed services.
- Acquisition positions Novigi to better compete in a growing industry landscape.
Rapid7 Adds Extended Ecosystem Support of Third-Party Detections to Managed ...
- Rapid7 expands its managed services by incorporating support for third-party detection technologies.
- Addition allows clients to leverage a wider array of security tools and integrations.
- Enhancement aims to improve overall threat detection and response capabilities.
CrowdStrike unveils AI Security Posture Management and Data Security Posture Management
- CrowdStrike launches AI-driven Security Posture Management and Data Security Posture Management tools.
- Tools aim to enhance organizations' ability to assess and improve their security posture.
- Offerings emphasize data security, helping organizations better manage and protect sensitive information.
- Use of AI technologies enables real-time insights and improved threat detection capabilities.
This Week in the Copier Industry Twenty Years Ago
This Week in Copiers Twenty Years Ago
Last Week of September 2004
Real Copier Sales
YOU KNOW IT’S TIME TO FOR YOUR CUSTOMER TO CONNECT THEIR COPIER WHEN…
Still haven’t convinced your customer to connect his or her copier to the network? Here’s some compelling reasons for them to do so......read more
Enjoy These awesome copiers threads from 20 Years Ago
MINOLTA FORMALIZES BUSINESS RELATIONSHIP WITH KIP AMERICA
Art Post (Guest) ·
after viewing them on the scanner. Our partnership with KIP America makes strategic sense because it solves this problem and allows Minolta to offer customers a productive and economical, end-to-end scan, view and print system for large format documents." "We chose to partner with KIP America because their large-format printers are a perfect match for the automated scanning capabilities of Minolta's MS7000 scanner and because they produce outstanding prints," says Murphy. Most large format
Topic
IKON Outlines Comprehensive DMS
Art Post (Guest) ·
that gives customers a clearer understanding of how they currently use copiers, printers, faxes and/or multifunctional devices; the optimal mix and location of these output assets; and ways to cut costs and improve workflow productivity. A more comprehensive assessment service is IKON's Document Lifecycle Strategy Assessment, which closely examines the entire document lifecycle within a customer's unique business processes in order to match mission-critical documents and workflows to end-to-end
Topic
Printing from Wordperfect 10
My customer prints to their Savin 4018d from Wordperfect 10. For some reason, they cannot print from the bypass, it pulls from the default drawer eventhough the print driver and page setup are correct. I've tried RPCS and PCL6 drivers. Is this a limitation with Wordperfect? Is there a solution?
Topic
IKON Selects Captaris RightFax
Art Post (Guest) ·
. "Together, we can help customers streamline their business information workflow while reducing costs, saving time, and improving productivity." The preferred enterprise fax and e-document delivery solution of the Fortune 100, RightFax will enable IKON customers to receive faxes into a central location and deliver them to a user's desktop, email or other location based on rules. A user can also send a fax directly from her or his email system or from an office application such as Microsoft Word or
Topic
Email Fax Forwarding
Which machines do it, is there a software program involved and how do you set it up?Thanks AllGo Sox!!!
Topic
Printing PDF's from Acrobat Reader
John ·
I have a customer who is scanning to PDF and when they open the document in Acrobat reader and attempt to print, all that comes out is a blank page. I had it working yesterday by unchecking the "print as image" box in the application print, but this morning they tried to print using 5.0, just a blank page. You can see the drawing in reader and in the print preview. I had it working yesterday! This issue is driving me nuts! They also updated their reader to 6.0 this morning and now the pages are
Topic
Lexmark Recalls 40,000 Laser Printers
Art Post (Guest) ·
September 07, 2004 12:43 PM ET WASHINGTON (AP) - The Consumer Product Safety Commission on Tuesday said Lexmark International Inc. voluntarily recalled 39,431 of its laser printers sold under the Lexmark, IBM and Dell brands because of a potential shock hazard. The recall notice said the affected printers could short circuit, posing a potential shock hazard to users. Although no incidents have been reported, Lexmark issued the recall to prevent the possibility of injury. The Commission said
Topic
1045 Print and Post Script Chips
Graham ·
If any one has interest, I have a Print Dimm and PS3 Dimm for a 1035-1045 on hand that my client would like to sell. Thanks Grahan
Topic
Need 551 Print controller!
Art Post (Guest) ·
can anyone help! Need the controller and NIC if possible. Will even purchase with out NIC card!
Topic
SALES REPS
I'm looking for two account executive for my Boise, ID branch office, we sell Lanier only. Please call if your interested. 208.376.6900 Tony Serna
Reply
Re: Pending credit approval....
We need another Webex demo on this Virtual Copier Software (VircoSoft) Software! I can sign up 2 right now maybe more!
Re: Consultative Selling
Steven Breault (Guest) ·
Art: Thank you for posting this article. Excellent information and logically reinforces one of the basic objectives of this site - sharing ideas & experiences among digital imaging professionals i.e. software-centric selling. Hardware-centric selling, while still very effective for many seasoned professional sales reps, is a declining selling strategy in our software focused market. Newer sales reps are finding it increasingly difficult to replicate the success of their more-experienced
Reply
Re: High Volume Graphics Color
Angie (Guest) ·
Ricoh definitely has this unit on the launch pad but I think it will be early 2005 according to my sources. This will finally be the "ricoh" replacement product for the antique 6513 and it will be an OEM product, not a Toshiba (aka AF3131) knockoff.
Reply
Re: 2035e vs 2035
Brad Sipes (Guest) ·
There were also some changes in the fax capabilities in the e version. If I remember correctly it had to do with the fax forwarding (tsi routing)to different in-boxes etc. Basically, Ricoh launched the 2035/2045, and then made improvements to the 2022/2027 series so they had to go back and update the recently launched 35/45ppm devices.
Re: T-shirt transfer sheets
Jomama (Guest) ·
We used to use a media called "Fabrika" Tee-shirt Transfer material, when we were carrying the Toshiba Chromotouch copier. However, it was a wax transfer machine, didnt use a fuser. And a fuser is the biggest obstacle in this application. I mean these things rip up bad when using anything that turns sticky.
Topic
2018D MFP
Jomama (Guest) ·
Setting this machine up in the shop today. All went OK after I dicovered a reversed connector on the control panel. I got it that the time zone here is -5 hrs from GMT but the daylight saving time setting look like they want me to input the start and end days in hex. The defaults are: Copier SP5-307-003 Start "41000010h" -005 End "10560000h" In the first place, dont we all start DST on the same day? And in the second place 41000010 hex = 1090519056./ What the heck is that?
Topic
Questions for our International Members
Steven Breault (Guest) ·
Thank you for participating in the P4P Forum. Which electronic paper management solutions are you offering your small to mid-sized customers? Is bundled solution (software/hardware) selling an important part of your sales presentation? Is the software you are selling helping you increase hardware sales and margins? Thank you, Steve Breault VircoSoft, LLC P4P Hotel Authorized Vendor VircoSoft Web Site
Reply
Re: Email Fax Forwarding
Art Post (Guest) ·
Do you mean receive a fax and then email? If so, I believe all of the new 20 series can do this. Art Go Mets! Maybe Next Year???
Reply
Re: Printing PDF's from Acrobat Reader
v-tec ·
Try changing the DPI in the scan setting to 200, or in the print driver.
Reply
Re: Printing PDF's from Acrobat Reader
Jomama (Guest) ·
6.0 shoulnt be the problem but it sure is bulky, I uninstalled it! But a blank sheet is usually a memory problem, which, I know, you tried "print as image" and that didnt work, if the standard tcp/ip is in use, consider a print server with lotsa memory. PDFs are famous for "missing"images.
Reply
Re: eCabinet ppt overview for show
Steven Breault (Guest) ·
VCS (Virtual Copier) from VircoSoft, Authorized P4P Hotel Vendor. Please visit our web site VircoSoft Web Site or contact me directly at (703) 385-0101. Steve Breault
Reply
Re: 2035e vs 2035
If I remember correctly, the 2035e offers scan to folder w/o Scan Router when upgraded with printing and scanning. This is more important with the 4035esp (scanning and printing included). This is was one of the first 40 series generation to come out and SMB scanning wasn't available at the time. Most new units are e's.
Reply
Re: Cover Sheet
Ok, how about on the Savin 2408? There is no option to browse for a cover sheet location. Is there some other way to input this?
Reply
Re: 2035e vs 2035
Brad Sipes (Guest) ·
This is a copy of a post on aficio league from David Callahan - hope it helps! New embedded scan options: SMB and FTP, File Name and Message for e-mail New Fax Options: Internet Fax, Fax Forwarding, Serverless Fax Reception with notification, E-mail of TX results
Reply
Re: FX 16
Sure, just attach a print server such as.... Trendware TE100-P1U for the USB connection wired TEW-PS1U for wireless from USB ... or ... TE100-PS1Plus for the Parallel port wired TEW-P1P for wireless from Parallel
Reply
Re: 551/2560/2575 Replacement
Ricoh will introduce a 40-45cppm B2C, supposedly by December 31, 2004. And then, in 1stQ 2005 a higher speed, presumably 55-60cppm B2C. These are completely seperate from the, soon to be released, replacements/upgrades for the Aficio 1060 & 1075.
Reply
Re: AP3800/CL7000
dscott (Guest) ·
you should read the paper weight specs on these printers and then instruct your customers that they will have to purchase new ones when they shred up. these fusers will not shred unless the wrong paper is being used
Re: GBC Streampunch
Ron: Have you heard if Ricoh is, indeed, working on a solution for the interposer compatability? Unfortunately I am closing a deal, right now, for a 2090 with the GBC...don't know how to proceed with regard to your experiences... Thank you, Dan
This Week in the Copier Industry 15 Years Ago
This Week in Copiers Fifteen Years Ago
Last Week of September 2009
Please visit and follow FMD Distribution LLC and follow their Linkedin page
Real Copier Sales
Not sure where to post this question. Can Ricoh copiers make legal size booklets with a booklet finisher at the machine as well from the print driver? If so which models...or where can I find more info on brands that can do this? What brands cannot do this at the machine and/or the print driver. This seems to be an issue that many manufacturers are facing.... more here
Check Out These Great Copier Threads from Fifteen Years Ago This Week
Konica Minolta Boosts Productivity for Small- to Mid-Sized Businesses and Workgroups
Art Post (Guest) ·
Newest Office Systems in Award-Winning Product Line Meet Needs of Sophisticated Color Users and Those Transitioning from Black and White Environments Ramsey, N.J. - September 21, 2009 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today launched the next wave of color multifunctional printers (MFPs - print, copy, fax, scan all-in-one system) in the award-winning bizhub®
Topic
ASI Business acquires Advantage Copier
Art Post (Guest) ·
ASI Business acquires Advantage Copier Dallas Business Journal Print Email Reprints RSS Feeds CommentsAn area business that sells and repairs printers and related document-management technology has acquired another North Texas firm that specializes in selling, servicing and renting used copier equipment. Terms of Dallas-based ASI Business Solutions’ acquisition of Carrollton’s Advantage Copier Equipment weren’t disclosed. Advantage had around 350 customer accounts and annual revenue approaching
Topic
Equitrac Express Enhances Print Management Solution to Reduce Print Waste on Campus
Art Post (Guest) ·
print control with Follow-You Printing® - Schools and academic institutes with Xerox EIP and Sharp OSA3 devices can now offer users the ability to override the print workflow default at the printer and opt to print a color document in black and white. This new feature helps minimize unnecessary color printing, which drives down costs. -- Extended partner integration - Equitrac Express now supports Apple Remote Desktop, direct IP printing to Macintosh workstations and both PowerPC and Intel
Topic
KenMark Office Systems Joins Elite Konica Minolta Dealer Channel
Art Post (Guest) ·
Ramsey, NJ and Mashpee, MA (Vocus/PRWEB ) September 16, 2009 -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced that KenMark Office Systems (KenMark) of Mashpee, Massachusetts, has joined Konica Minolta’s dealer channel. Founded in 1983, Ken Pedicini and Mark Braison established the company to provide everyday office needs to companies across Cape Cod and The
Topic
Konica Minolta Supports the United Nation's Climate Change Conference 2009
Art Post (Guest) ·
effectively runs several programs to minimize impact on the global environment, including the Zero Waste initiative. Partnership for COP15 includes the provision of more than 30 Konica Minolta bizhub color multifunctional printers (MFPs : ) and monochrome production printing systems : . Equipped with state-of-the-art technology, these products will meet the printing, copying, scanning and faxing needs of all UN participants and all delegates prior to and during the convention. "It is a great honor for
Topic
Lyra Hires Industry Expert Joel Mazza
Art Post (Guest) ·
InfoTrends included several Global 1,000 and Fortune 500 multinational businesses such as Canon, Fuji Xerox, Hewlett-Packard, IBM, Océ, Seiko Epson, and Toshiba. Prior to joining InfoTrends, Mazza served as a product manager at both Electronics for Imaging (EFI) and Konica Minolta Business Solutions U.S.A. "Joel brings extensive new business experience to Lyra," said Frank Stefansson, CEO and executive vice president of Lyra Research. "This experience, coupled with his digital imaging industry sales and
Topic
Canon & Partners
Art Post (Guest) ·
highly scalable print management application * EFI MicroPRESS server technology, which working in conjunction with Canon-branded solutions, can help maximize productivity and efficiency by effectively clustering output devices into one virtual printer * imagePROGRAF Poster Artist, which used with one of Canon’s award-winning imagePROGRAF large format printers can help in-house or external print providers deliver professional poster creation services easily and cost-effectively. Advancing
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Kyocera Mita America Names Finalists, National Winner in Takin’ It to the Streets TAS
Art Post (Guest) ·
Kyocera Mita America Names Finalists, National Winner in Takin’ It to the Streets TASKalfa Color MFP Series Contest Dealer Sales Representatives Demonstrate Strong Aptitude in Competition FAIRFIELD, N.J.--(BUSINESS WIRE)--Kyocera Mita America, Inc., one of the world's leading document solutions companies, today announced the winner and top four finalists of its Takin’ It to the Streets demo contest. This was the first-of-its-kind competition giving authorized Kyocera dealerships the opportunity
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Sharp raises the bar for compact A4 multifunction systems
Art Post (Guest) ·
Sharp’s contemporary new look - a stylish grained exterior with attractive curves and chrome accents. Powerful yet compact The MX-B381 prints and copies at full speed - even at the maximum 1200 x 1200 dpi resolution and has been designed to deliver maximum performance to the workgroup in the smallest possible footprint. It even comes with a space-saving inner finisher to keep the total footprint as small as possible - a real bonus for crowded offices. “One of the biggest barriers to putting a
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Xerox Monitors Social Media with ColorQube Launch
Art Post (Guest) ·
[IMG:left]http://www.biojobblog.com/uplo...cial-media-democracy(1)(1).jpg[/IMG]Wednesday, September 23, 2009 Xerox Monitors Social Media with ColorQube Launch It's what I do, every night instead of watching the tube, I'll cruise through my google alerts and then do some searching with google. It had been a few months since I did a google on the Print4Pay Hotel (I can remember a few years ago there would only be 3 pages of links and now there too many to count!), anyway I ran across
Reply
Re: Another Ricoh Dealer Takes on Konica Minolta
GMAN ·
Konica Minolta Business Solutions has added Ace Copy Systems, Inc. (Hillsborough, NJ) to it's roster of Authorized Dealers. ++++++++++++++++++++++++++++++++++++++++++ ACE COPY SYSTEMS Inc. was founded in 1990 and currently has two offices in New Jersey. ACE offers a full line of digital and color copiers, document imaging, multifunction machines, scanners, fax and electronic white boards. Ace Copy System’s philosophy and goal is to provide customers with the most efficient and productive office
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Re: Rumor has it.....
GMAN ·
Start selling more KyoceraMITA and Konica Minolta machines!developments at
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This Week in Xerox "TWIX" 9/20/09
Art Post (Guest) ·
Gathered from Print4Pay Hotel Members from around the world and a few moles in very good places! - Xerox announced it will offer MICR (magnetic image character recognition) toner versions of the Nuvera 200 and 288MX production b/w laser systems for high volume check printing applications. - Xerox won several awards at the PRINT 09 show: - “Worth-a-look” for a Xerox iGen4 production color system bundled with a Stora Enso Gallop to produce color packaging - “Encore Must See Em” for iGen4/Fiery
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Need Help for Print Solution!
Art Post (Guest) ·
We have a Ricoh 8200N installed. Customer needs to printing from accounting software Windows based "Sage"/"Timberline"), the customer wants the workorder (one page) to be printed twice, once from the top paper tray and once from the second paper tray and then stapled. How can we do this with the exiting RPCS or PCL print drivers? Or do we need a different application HELP!!!!
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Re: High Volume Updates
Art Post (Guest) ·
Magnetic Ink Character Recognition (MICR) versions of the Pro Series Production Printers be available? A. Yes. Ricoh intends to make MICR-enabled versions of Pro Series Production Printers available shortly after the initial launch to address check and financial instrument printing applications. Q. What utilities are provided for device and print job management? A. The Pro Series Production Printers are bundled with Web Image Monitor to control printer system settings, network defaults, and
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Xerox to Acquire Affiliated Computer Services
Art Post (Guest) ·
accelerate its growth in an expanding market. The world's largest diversified business process outsourcing (BPO) firm, ACS is a $6.5 billion company with revenue growth of 6 percent and new business signings of $1 billion in annual recurring revenue during its fiscal 2009. "By combining Xerox's strengths in document technology with ACS's expertise in managing and automating work processes, we're creating a new class of solution provider," said Ursula M. Burns, Xerox chief executive officer. "A game
Topic
Legal Size Booklets?
Not sure where to post this question. Can Ricoh copiers make legal size booklets with a booklet finisher at the machine as well from the print driver? If so which models...or where can I find more info on brands that can do this? What brands cannot do this at the machine and/or the print driver. This seems to be an issue that many manufacturers are facing. Thanks for the help in advance!
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Re: Rumor has it.....
GMAN ·
The Poll idea is not intended to be personal, but to ponder the next move within Ricoh, which is continuously demonstrating that it is not a stable organization (especially Dealer Division). Chuck Parr and his family are doing quite well and shall be fine in the future.
Reply
Re: Konica Minolta Boosts Productivity for Small- to Mid-Sized Businesses and Workgroups
GIntel ·
For these models (bh C360 series), I noticed Konica Minolta once again separated imaging units into separate developer and drum units, but expanded this trend to color cons as well. KM separated mono imaging units with the C652/C552/C452 and the C200, but kept the color imaging units intact. Neal, Do you know what the motivation is for this trend In terms of usage cost, maintenance costs, or modularity? I know KM specifically improved the BW consumable costs with this generation. Do you now how
Reply
Re: Rumor has it.....
GMAN ·
In other news, Matt Espe (IKON) will be taking control of Ricoh, as President and CEO. I guess whoever said that IKON would begin to swallow Ricoh, was indeed correct. I once joked (April Fool's) that they were putting up an IKON sign at Ricoh HQ in NJ and taking down the Ricoh sign. They may not go so far as to make that cosmetic change, but the poloitcal change has just set sail. What will the Independent Rioch / Savin / Lanier Dealers think about this change? Time will tell.
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Tension remains high at School Board meeting
Art Post (Guest) ·
service agreement,” she said. Beckwith said the district is currently in the midst of a five-year contract with ImageTec which began in 2007. “The agreement was already in place with the district from the previous administration,” he said. Through ImageTec, the district has networked all of its computers to the copiers so that individual printers are not needed. “Which would be more expensive,” Beckwith said.
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Who has the BEST product line?
Art Post (Guest) ·
Soup to Nuts, low end, high end, MFP's, Printers, Scanners, Fax (has anyone sold a fax in the last year, not me) Wide Format!
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High Volume Updates
Art Post (Guest) ·
The Ricoh Pro 907/1107/1307 series was officially released last week. This is the new, print only version of the Katana series and it's targeted at Data Centers. It's co-developed with both Ricoh and Hitachi technology. With it's release, the Pro 1357 becomes Ricoh's flagship monochrome printer. Effective immediately, the Pro 907 and the Pro 1107 replace the DDP 92. The DDP 70e is now discontinued. In comparison to the DDP models, these new products offer stacker options. These stacker options
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Re: Need Help for Print Solution!
I'm not sure what the appropriate package would be, but it retails anywhere from $2,700 to $12,000. http://www.ricoh.com.au/ppt/588/Dataworks.aspx I'd probably contact your Ricoh solutions guy. Another product that may work is Reform by Fabsoft. http://www.fabsoft.com/product...part/multipart.shtml
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Re: Need Help for Print Solution!
I would look into Fabsoft's Reform Print Driver. It captures the print stream from the user's application and allows you to apply "rules." I don't know if it will do what you need but it is where I would start. I don't remember how much it is but I do remember that it was cheap. www.fabsoft.com Greg Levita (973)767-2100 ext. 505 gregl@fabsoft.com
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Re: Need Help for Print Solution!
Art Post (Guest) ·
We called fabsoft and they stated the retail was $3,200, this will not work any other ideas like untilizing an automatic print2file like ecopy and the automate the print process?
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Re: Need help with Pay for Print Solution
John, I don't know if this is still a live issue for you but I thought of you while reading up on the Fiery Controller Option for the C2800/C3300 and the C4000/C5000. In an FAQ Document under wireless printing options it states, "When printing from USB removeable media, the Fiery will print Postscript and PDF File formats. If the Fiery has internet access and the Native Document Conversion option (i.e. EFI PrintMe) then you can also print native Microsoft Office Documents from your USB..."
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Re: Need Help for Print Solution!
JasonR ·
I can't think of any way to duplicate a page (that's not just a driver/print setting/printstream issue, that's wholesale re-creation of a page) without getting a package that will do much much more (and cost more than you want to pay). How about setting up two printers with different default settings and having them print twice? If they aren't willing to pay, they either need to be willing to take extra steps or relinquish this request.
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Re: Need Help for Print Solution!
Art Post (Guest) ·
quote: How about setting up two printers with different default settings and having them print twice? Will not work, cause document then needs to be stapled. I do remember that in most printers, you can set a feature where the printer will make a copy of the page that was sent, is this still true in most printers?
Reply
Re: Rumor has it.....
GMAN ·
"I have heard that this is also true, but all of the will make Ricoh leaner and meaner" Ricoh got MEANER about one year ago.
Reply
Re: Konica Minolta Boosts Productivity for Small- to Mid-Sized Businesses and Workgroups
I'd be curious to hear if anyone had a chance to attend the Print 09 show and see what KM was showing behind the curtain. The word was that it was a sneak preview of the new 80ppm color unit.
Reply
Re: Vendors of Products
GMAN ·
I would suggest that you begin to think about vtaking on another Product Line. Being a sole-line 'Dedicated' Dealer with RFG is very daunting these days. Look to a manufacturer that offers a comprehensive Managed Print Services offering. Some of these manufacturers can even sell you the compatible supplies at discounted prices, so that you can provide a complete solution when winning a larger account and taking over a fleet of machines.
Lead for Wide Format MFP
se attached file
This Week in the Copier Industry 10 Years Ago
This Week in the Copier Industry Ten Years Ago
Last Week of September 2014
Real Copier Sales (10 Years Ago)
One of the greatest points of distinction between top sales performers and everyone else is average sale size. Great salespeople typically make much larger sales than the rest of the team -- often by a factor of four to 10 times that of the typical salesperson. But how is this possible when Salesperson A and Salesperson B are selling the same product or service?.....more here
Check Out These Great Copier Threads from Ten Years Ago This Week
Konica Minolta and Kodak Showcase New Front End Solutions for bizhub Presses at Graph Expo 2014
Art Post ·
Konica Minolta and Kodak Showcase New Front End Solutions for bizhub Presses at Graph Expo 2014 Industry Leaders Drive and Manage Digital Press Solutions With Common Production Process RAMSEY, NJ --(Marketwired - September 25, 2014) - Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ) and Kodak today announces the release of two new KODAK CREO Servers that will drive Konica Minolta's fully managed monochrome and color digital press solutions for commercial print and graphics
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Konica Minolta Launches FileAssist
Art Post ·
RAMSEY, NJ --(Marketwired - September 23, 2014) - Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ) today announces the launch of FileAssist, a fully-managed file storage and collaborative solution developed exclusively for Konica Minolta and hosted by All Covered -- Konica Minolta's Managed IT services provider. The company's first cloud solution, FileAssist is ideal for businesses of all sizes looking to collaborate and share information in a secure environment, while also
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Canon to Showcase Diverse Portfolio of Wide Format and Production Print Solutions that Enable 'Creativity Without Boundaries' at Graph Expo 2014
Art Post ·
Convention Center in Chicago. As the industry continues to evolve, facing increased customer demands and significant technological shifts, print and marketing service providers are developing new applications and making existing applications more efficient. This year in booth No. 613, Canon will demonstrate how the Company's solutions help enable creativity without boundaries and inspire innovation. "Canon's Graph Expo booth demonstrates the Company's commitment to advancing digital print solutions
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Canon to Showcase Diverse Portfolio of Wide Format and Production Print Solutions That Enable ‘Creativity Without Boundaries’ at Graph Expo 2014
Art Post ·
more efficient. This year in booth No. 613, Canon will demonstrate how the Company’s solutions help enable creativity without boundaries and inspire innovation. “Canon's Graph Expo booth demonstrates the Company's commitment to advancing digital print solutions and their strong industry presence in large-format and production printing,” said Dave Erlandson, GM of Caslon PODi. “The Company’s wide range of offerings allows them to tailor solutions to enhance customers’ existing applications and new
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The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts
Art Post ·
The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts Ricoh Europe , London 24 September 2014 – Today Ricoh announces the Ricoh Pro C7100X series of digital colour cut sheet presses, ideal for small to medium sized graphic arts business, direct mailers, service bureaux, digital printers and centralised reprographic departments. Its features are designed to support print service providers seeking to increase their current digital printing capacity, enter new
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Valtim transforms digital printing and marketing operations with Ricoh’s InfoPrint 5000
Art Post ·
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Canon U.S.A. Announces uniFLOW V5.3, Providing Greater Flexibility, Security and Control over Printer and MFP Fleets
Art Post ·
offers more flexibility inprint infrastructure design and multivendor support to address customerswith heterogeneous printer environments. “Today’s multifunction devices have advanced to more than just a printcentric device,they have evolved to be and essentialelementinautomating and or optimizing businesses processes,” said Ron GlazResearch Director at IDC. “A key MFP enabler is the incorporation of intelligent document solution software. Canon’s uniFLOW V5.3enhancementsare very timely and relevant
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RICOH Pro C9100 series combines feature-rich digital production print with affordability
Art Post ·
@breakawaycom.com to schedule a demo. About Ricoh Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD). The majority of the company's revenue comes from products, solutions and services that improve the
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THE PRINTERVERSE ANNOUNCES LINE UP OF PRESENTATIONS AND SPECIAL EVENTS AT GRAPH EXPO 14
Art Post ·
located at 1899 Preston White Drive, Reston, VA 20191 USA, telephone: 703/264-7200 , fax: 703/620-9187 , e-mail: info@gasc.org . ### Media Contact: Deborah Corn Principal, PrintMediaCentr (PMC) E-Mail: deborah@printmediacentr.com Twitter: @PrintMediaCentr #GRAPHEXPO, #PRINTERVERSE
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Re: Toshiba to take on Sharp Production System
GIntel ·
I heard a rumor of this a while back, and considering Toshiba's BW production is based on the previous Ricoh BW production series, a new line is certainly due.
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RICOH Pro C7110x (5 Color) 360gsm in both simplex and duplex
Art Post ·
The RICOH (Booth 1931) Pro C7110x is a high speed, five color production class laser printer. This new edition to the Ricoh production print portfolio can print at speeds up to 90ppm based upon A4. The RICOH Pro C7110x has a maximum sheet size of 13x19.2; a maximum monthly volume of 240,000 based on A4 and a duty cycle of 700k. The RICOH Pro C7110x prints at 1200x4800dpi and delivers VCSEL image quality on a wide variety of media, from tree-based to synthetics and envelopes. This model has the
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Kyocera taskalpha 2250 release date
Art Post ·
Does anyone know when this copier was introduced to the US market?
Blog Post
Remember When Everyone Owned a Murata Fax?
Art Post ·
the years we had three different fax partners. They were Teli (Sweden), Mitsubishi and then Brother. Fax sales in the eighties were HOT! Every business had to have at least one, and if you were fortunate to have some large accounts you couldn'tkeep them in stock. Selling fax machines was just like selling copiers, phone calls, newspaper ads, knocking on the doors was the way to fill your funnel. Here in the NY metro area, I can remember cold calling and always either going up against a dealer
Comment
Re: Why I Still Cold Call in Person!
kathie ·
OH, I’m Miss Eagle Eye when I go anywhere!! The other local dealer lost his partnership with Ricoh (he was selling Kyoceras instead) so I am always looking for his customers to touch base with too. Sounds like you are in a much larger market than I am. Rarely, do I find even an in-house IT person much less someone who is in charge of Office technology. All the larger companies here are branch offices and decisions are not made locally. My FIRST question is always are you a local company?
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Impact Office Leverages Preton to Add Value to Its Managed Print Services Offering
Art Post ·
customers and managed pages for Impact.” About Preton Preton Ltd. is a leading provider of advanced software for reducing printing costs. Preton’s award winning PretonSaver™ software offers enterprises and SMBs revolutionary savings on toner, ink and paper consumption and associated printing costs. Preton's patented Pixel Optimizer™ technology intelligently identifies and deletes wasteful pixels during printing, providing substantial savings without visibly reducing quality. Preton customers include
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Savin MP5002 Fax Forwarding
We just replaced a customer's Canon with a Savin MP5002. This is a large medical office which receives hundreds of faxes per day. The Canon was forwarding the faxes to a folder in Paper Port that they use to route the information into their EMR software. The problem is the Canon was sending the faxes as single page PDFs which they like because they can then stack the ones for each patient as needed (they may receive several pieces of patient information from the hospital and it is easier to
Comment
Re: Why I Still Cold Call in Person!
kathie ·
Oh, I do.. . That’s funny you say, ‘Does the copier just show up?’ Because I hear that a lot and that’s exactly what happens. My questions are a little more involved but I didn’t want to type all of that out. Even the little oilfield services places have HQ’s somewhere else and they go directly to the Ricoh Corp. I don’t say, ‘Is the decision-maker here’, exactly, but I do get to that answer. FedEx, Wells Fargo, Conoco-Phillips, to name a few of our Nationals, don’t even know they are getting
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Inkjet Insider Summit Dives Deep into Emerging Inkjet Technology
Art Post ·
sharing, technology demonstrations, and networking. The events also offered attendees a chance to learn what Canon Solutions America, the leader in inkjet technology with 44 percent % market share (W.E. and U.S.)1, is doing to keep its customers ahead of the curve. Cutsheet Goes High Speed The Inkjet Insider Summit,(held September 19-21) offered attendees a preview and live demonstration of the highly anticipated Niagara cut-sheet technology predicted to revolutionize the high-speed inkjet space
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THE CANNATA REPORT'S 29th ANNUAL AWARDS AND CHARITIES DINNER BRINGS FUNDRAISING TALLY TO NEARLY $1.4 MILLION
Art Post ·
orientation,” said CJ Cannata, SVP, brand strategy and development, THE CANNATA REPORT, “and it does much more. When Frank launched the survey in 1985, he gave the dealer community a voice. The survey and resulting awards is effectively a social media concept nearly 25 years ahead of its time.” 2014’s winners are: Ricoh Company, Ltd. for “MFP Manufacturer of the Year,” Lexmark International, Inc. for “Printer Manufacturer of the Year,” Toshiba America Business Solutions, Inc. for “Best-in-Class
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The 5 Secrets to Making Larger Sales
Art Post ·
September 25, 2014 One of the greatest points of distinction between top sales performers and everyone else isaverage sale size. Great salespeople typically make much larger sales than the rest of theteam -- often by a factor of four to 10 times that of the typical salesperson. But how is this possible when Salesperson A and Salesperson B are selling the same productor service? The answer is that their approaches to selling are completely different. Here are thefive secrets that top performers
Reply
Re: Kyocera taskalpha 2250 release date
GIntel ·
Hey Art, Do you mean the Kyocera KM-2250 (pre-Taskalfa brand), if so it launched October 12, 2004. - Jake
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Re: Kyocera taskalpha 2250 release date
Kitz ·
Cool features yes, image quality not yet up to Ricoh
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Re: Why I Still Cold Call in Person!
ask who, and if they answer with something that resembles a Home Office answer, you need to followup with something like, "So a copier just shows up here without any input from you?" If they say yes, I still ask if they are happy with their service. You are there, you might as well ask the questions because I can tell you from personal experience (30 years worth) that you are giving up way too easily. Just because they aren't local does not mean that they have a central purchasing agent who
Comment
Re: New Ricoh MP 4054/5054/6054 SP Sneak Peak!
fisher ·
NCP scanning is not new. Its been on Ricoh machines for at least 5 years.
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Print Audit® Releases Secure Version 1.2.3 with Support for Windows 8.1
Art Post ·
Print Audit® Releases Secure Version 1.2.3 with Support for Windows 8.1 September 25, 2014 Calgary, Alberta - September 25, 2014 - Print Audit®, the company that helps office equipment dealers grow their businesses, has released an update for the Client component of its secure release and pull-printing solution, Print Audit Secure . Print Audit Secure version 1.2.3 adds compatibility with Windows 8.1, as well as stability enhancements. Print Audit Secure is a print management service which
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Inkjet substrates for Memjet-class wide-format printers
Art Post ·
technology to synthetic materials specifically designed for emerging Memjet-class wide format inkjet printers. The new Mohawk Inkjet media line consists of four substrates designed to support a wide variety of printing applications. New products include: Mohawk Inkjet DuPont Tyvek - Waterfast matte inkjet receptive coating Mohawk Inkjet Polyester Pressure Sensitive Permanent Adhesive– Aqueous matte coated polyester Mohawk Inkjet Matte Backlit Film– Aqueous matte coated polyester backlit display film
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Canon U.S.A. Introduces Five Competitively Priced 3000-Lumen Portable Projectors Featuring DLP BrilliantColor™ Technology
Art Post ·
projectors weigh approximately six pounds and are backed by Canon’s three-year parts and labor limited warranty and Projector Protection Program (Triple P). The new Canon portable projectors and their native resolutions are as follows: “The addition of these five new portable projectors enhances our abilityto meet the needs of diverse and growing presentation markets andapplications. Color reproduction and image quality is paramount in allCanon technologies, and these new projectors offer our customers
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Re: Kyocera taskalpha 2250 release date
Art Post ·
I'm not sure, I questioned someone about the model number an assumed it was a taskalpha, but it may be the system you mentioned. I need to call them back or stop in. Thanx for the info
Reply
Re: Kyocera taskalpha 2250 release date
GCBS ·
There is the tasklfa 2550ci which is discontinued, or the taskalfa 2551ci. 2550ci doesn't have dsdp capability. 2551ci is much more versatile. There some other cool features.
Comment
Re: Why I Still Cold Call in Person!
kathie ·
Not so much. It’s such a weird deal, like trying to sell cars door to door. I usually say something like: ‘I was in the building seeing…whoever, and thought I would stop by and introduce myself and the company that I represent. Then I leave them with a flyer that shows a couple of different machines and monthly costs. I never got any training so would appreciate any suggestions that you have, Art.
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Re: Why I Still Cold Call in Person!
Art Post ·
When I cold call in person, I'm after a few things. Usually I do not bring a brochure unless I already know who the DM is. Here's what I want when I get in: The name of the DM for Office Technology The name of the gatekeeper When the DM maybe available or best time to call Does the DM have an assistant that will schedule appointments, if so what is the name of the assistant I also want to get a good look around, make mental notes of any hardware that I see. My old boss used to ask to use the...
Comment
Re: New Ricoh MP 4054/5054/6054 SP Sneak Peak!
Art Post ·
fisher, ok, I'll admit I don't know everything and this was the first time I read that. Thus, I thought it was new!!! Thanx for the heads up on this.
Comment
Re: New Ricoh MP 4054/5054/6054 SP Sneak Peak!
Former Member ·
This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on September 26th. Thank you.
Reply
Re: The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts
Does anyone know if this is replacing the Pro C651/C751 series, or is this an additional product series? That product seems long-overdue for updating.
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Re: The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts
Art Post ·
I've been told this product is not replacing any existing products it is in addition to the existing production line
Reply
Re: The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts
Kitz ·
This unit is a net new production unit and will not replace the C651/C751.
Reply
Re: The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts
Ricoh914 ·
I beg to differ. There is no reason it will not take that spot. It is available in 4 and 5 development configurations.
Reply
Re: The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts
Art Post ·
Re: The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts
Reply
Re: The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts
Art Post ·
Does anyone have a hint as to what the MSRP will be for the base unit? The quote above might lead me to believe that this would be in the same ball park as the KM pro C1070.
Topic
HP's Indigo 7800, 30000 Digital Presses, and New Services Make U.S. Debut at GRAPH EXPO 14
Art Post ·
, offering print buyers a broader application range and greater value. “Brands are challenging PSPs to redefine traditional print deliverables and timetables, requesting creative new printed pieces in short runs with deadlines that are only feasible with digital printing,” said Yishai Amir, vice president and general manager, Americas Graphics Solutions Business, HP. “At GRAPH EXPO 14, we’re demonstrating new presses, unique applications and introducing HP Service Advantage to help our customers
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IntelliChief Releases Integration Link to Expand Customers’ Integration Options for Its Document Management and Workflow Offerings
Art Post ·
large sized businesses. With decades of expertise in the market and seamless integration with leading ERP software, IntelliChief takes companies of all sizes paperless with a typical ROI of less than one year. Users can create, capture, manage, archive, retrieve, and distribute mission-critical documents directly from their familiar ERP screens, eliminating the need for filing cabinets, storage facilities, fax machines, copiers, and paper files. Visit http://www.intellichief.com .
-=Good Selling=-
Transform Your Sales With Purposeful And Powerful Conversations.
"No legacy is so rich as honesty."
William Shakespeare
Let's get right to the point, honesty is one huge fundamental virtue and foundational pillar to building trust, respect, and strong relationships.
When you're honest with others and yourself, you build a foundation of trust that allows you to connect more deeply and work together more effectively. Now, think about your clients.
Honesty also enables you to take responsibility for your actions and learn from your mistakes, leading to personal growth and integrity.
Reinforcing the quote to open our time together, in living with honesty, your legacy becomes one of authenticity, trustworthiness, and positive influence.
People (your clients) remember those who were true to their word, and who treated them with respect and fairness.
In a world that can sometimes feel full of falsehoods, empty promises, and in Selling from the Heart fashion, empty suits, the enduring legacy of honesty shines through.
Your first mirror moment:
- In a business world starving for truthfulness and honesty, what do you wish your legacy to be?
- Are you leading your sales life with confident, direct and truthful conversation?
I enjoyed reading, "The Business of Honor" by Bob Hasson along with Danny Silk.
There is a style of communication they refer to as being healthy and aligned with the core beliefs and commitments of honor, and they call this assertive conversation.
Please key on this especially in a business world where trust is extremely low... "I'm going to tell you the truth about my thoughts, feelings and needs."
The following is your sales light bulb moment.
Bob Hasson goes onto to say that this demonstrates trust, in that it says, "I'm not going to do anything to try and manipulate or control the way you see me or respond to me."
I strongly believe healthy conversation like this is mission critical to have to cause the people who really want to know you to trust you, my sales friends, this would be your clients and future clients.
Continuing on with "The Business of Honor",
"Assertive communication fosters trust, safety and belonging. Telling the truth especially difficult truths is one of the main things that causes the people who really want to know us to trust us."
I ask you to think about your clients, now reread the quote above.
Assertive conversations require connection. When we think of connection, let's refer to Brené Brown,
“I define connection as the energy that exists between people when they feel seen, heard, and valued; when they can give and receive without judgment; and when they derive sustenance and strength from the relationship.”
Your second mirror moment:
- Do you believe in your heart that you're creating a space for your clients to feel seen, heard and valued?
Building authentic connections becomes the key to effective, long-lasting and meaningful client relationships.
Client relationships will become stronger as you learn to open up.
Without healthy conversations with your clients, where do you believe the relationship sits, really?
The struggle for many in sales is when you rely upon scripted questions, you usually get scripted answers.
Real conversations require complete participation. It requires you to be present. Genuine healthy conversations are invitations, an invitation to "what is really going on"starts to unfold during these conversations.
Question some of you might be asking yourself, "Larry, how do I achieve authentic, meaningful, genuine and real conversations with my clients?" My answer is quite simple, you let your guard down and stop acting like a salesperson.
START SPEAKING THE TRUTH
To quote, John 8:32,
"The truth will set you free."
Truth transforms feelings and actions. Choosing truth over feelings can transform how a person feels, thinks, and acts. Now, think about your clients.
Truth is an absolute. Truth should transcend emotions and feelings. Now, think about your clients.
I get it, there may be times when you feel hesitant about speaking your truth…because of the way you think it will be perceived, or to avoid confrontation.
I do know this... Spend any amount of time in sales and you will have been faced with the moment, "Do I really share what's going on or do I sugar-coat it to avoid a difficult situation arising?"
Perception is reality through the lens of your clients and future clients. And, my friends, this is what matters the most.
No matter what the situation, you must always be truthful, rather than avoiding uncomfortable conversations. Yet, how many in sales avoid these types of conversations?
Brad Blanton, author of Radical Honesty: How to Transform Your Life by Telling the Truth, writes:
"When we reveal more, we have less to hide. When we have less to hide, we are less worried about being found out. When we are less worried about being found out, we can pay better attention to someone else. In this way, telling the truth makes intimacy and freedom possible."
Your third mirror moment:
- Are you brave enough to start proactive, healthy and assertive conversations that matter?
- Are you and your clients having break through moments with your conversations?
TRANSFORM YOUR SALES WITH PURPOSEFUL AND POWERFUL CONVERSATIONS
"Be brave enough to start a conversation that matters."
Margaret Wheatley
Sales professionals who sell from the heart approach every conversation with sincerity.
They share their thoughts and feelings openly, inviting others to do the same. They engage in active listening by giving their full attention and responding thoughtfully. They encourage deeper dialogue by asking open-ended questions that prompt reflection and discussion.
Sales professionals embrace uncomfortable conversations as part of their growth process, sales reps love the status quo while embracing comfortable conversations.
By embracing purposeful conversations this:
Shows You Care — Dedicate the time to provide insights and creative ideas for your clients to help them grow their business.
Builds Trust — In a post trust sales world, proactive conversation shows that you're invested in their business growth. Closely monitor your client's business and routinely engage with knowledgeable insights to help them cast vision about their business.
Prevents Future Issues — Make sure there are no surprises. Prevent your clients from "making a mountain out of a molehill". Healthy or assertive conversations will help you gain a better understanding about your client's needs, wants and desires before they turn into issues that require tissues.
Here's the deal, if you want to build lasting and impactful relationships with your clients, and I know you do, you must tell them the truth.
Not only do you need to speak the truth with your clients; you also need to be willing to hear the truth from them about your business, how you carry yourself and the experience you're providing to them.
To quote Timothy Ferris,
“A person’s success in life can usually be measured by the number of uncomfortable conversations he or she is willing to have.”
Engaging in uncomfortable conversations leads to self-discovery, personal development, builds confidence, and the believability you have with yourself. These conversations will challenge you to confront your fears and assumptions of others, but stick with them, the outcomes are wonderful.
These conversations build your conversational muscles.
DETACH FROM THE OUTCOMES, TRANSFORM YOUR CONVERSATIONS
A special shout out to my dear friend Scott Schilling for this quote,
"High intention, low attachment"
What would it be like if you entered conversations with high intention and low attachment, as opposed to, high intention and high attachment? Would it change the conversation and outcomes? I submit you that it will.
It takes courage to have assertive, confident and healthy conversations. It also requires practice. The more you seek to connect with your clients in an authentic way, the more you will hone your skills of giving, inviting and releasing (detaching from the outcomes).
To quote Bob Hasson,
"Fostering healthy connection in our business relationships is critical to success, and for this reason, we must be committed to telling the truth, receiving well, and serving well."
Healthy and meaningful connections in your business relationships is not just beneficial; it's mission critical to your success and sustainability.
Commit to truthfulness. Become openminded to having assertive conversations, as this leads to collaboration, enhanced sales performance, and ultimately leads to you having greater success.
In today’s hyper connected business world, all of this becomes the bedrock for building lasting relationships that propel you to greater sales heights.
I will leave you all with one last quote from Brad Blanton in "Radical Honesty",
"We all lie like hell. It wears us out, it is the major source of all human stress… The kind of lying that is most deadly is withholding, or keeping back information from someone we think would be affected by it."
Think about your clients, think about the conversations you're having with them, think of how they view you... And now, to honor your clients is to honor yourself.
Jake Thompson is the founder and Chief Encouragement Officer at Compete Every Day, a lifestyle brand that fosters a competitive personal and professional growth mindset. As a keynote speaker, author, and performance coach, Jake helps individuals and organizations harness the power of resilience, motivation, and leadership to achieve their goals. Through his work, Jake inspires people to embrace competition to drive continuous improvement and achieve success in all aspects of life.
SHOW SUMMARY
In this episode of the Selling From the Heart podcast, we engage in an inspiring conversation with Jake Thompson, founder of Compete Every Day. Together, we explore the vital role of a competitive mindset in sales and how cultivating resilience, motivation, and authenticity can lead to long-term success. Jake shares strategies for overcoming the comparison trap, building mental toughness, and fostering healthy competition within sales teams. This episode is packed with actionable insights to help sales professionals navigate challenges, embrace a growth mindset, and focus on relational selling for lasting impact.
KEY TAKEAWAYS
-Resilience Training: Learn how to build resilience by handling rejection, sticking to a process, and bouncing back after setbacks.
-Healthy Competition: Discover how to encourage healthy competition within teams by focusing on process praise, gamification, and leveraging team dynamics.
-Overcoming Comparison Syndrome: Gain insights into managing the negative effects of comparison, which is often amplified by social media.
-Coaching and Mentorship: Understand the role of sales leaders in sharing their experiences and providing continuous coaching to help their team develop.
-Long-Term Success: Embrace a mindset that values relationships and consistent effort over quick, transactional wins.
-Daily Routines for Success: Learn how to structure your day into productive quarters to stay focused and resilient in the face of challenges.
QUOTES TO REMEMBER
"We must move from a transactional sale to a relational sale."
"It's all about relationships and building them for the long term."
"Resilience is built in struggle."
"How are you competing every day—with your fears, doubts, insecurities, and rejections?"
"Sales is a full-contact sport. You're going to get knocked down, but you have to pick yourself back up."
"Be consistent and hold yourself radically disciplined to make sure it happens."
WHY YOU NEED TO LISTEN:
This episode is packed with practical strategies for cultivating a competitive mindset that helps sales professionals thrive in tough environments. Whether you're looking to boost your mental toughness, develop resilience, or improve your sales performance, Jake Thompson’s advice will inspire you to compete with yourself and drive long-term success in your sales career.
📌FOLLOW THE CONVERSATION
Jake Thompson's LinkedIn / jakethompsonspeaks
Learn more about Darrell and Larry:
➡️Darrell's LinkedIn: / darrellamy
➡️Larry's LinkedIn: / larrylevine1992
➡️Website: https://www.sellingfromtheheart.net/
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