11/25/2024

Sponsored by

Recent Hacking Incidents and Cybersecurity Concerns

Andrew Tate's Online University Hacked—800,000 Users Exposed

• Andrew Tate’s platform, "The Real World," formerly Hustlers University, suffered a significant data breach.
• Personal information of 800,000 users was exposed due to reportedly weak security protocols.
• Cybersecurity analysts criticized the platform’s defenses as "hilariously insecure," raising questions about oversight.

DOJ: Man Hacked Networks to Pitch Cybersecurity Services

• A Kansas City man exploited hacked networks to market his own cybersecurity services.
• The suspect allegedly used unauthorized access to demonstrate vulnerabilities to potential clients.
• This case highlights ethical concerns within the cybersecurity industry.

Russian Cyberspies Hacked Building Across Street for Wi-Fi Attack

• Russian hacking group APT28 executed a "Nearest Neighbor Attack" using Wi-Fi from an adjacent building.
• The breach targeted sensitive data of an entity by exploiting wireless vulnerabilities.
• This attack underscores evolving techniques in cyber-espionage.

White House Responds to "Salt Typhoon" Telecom Hack

• Chinese hacking group "Salt Typhoon" targeted AT&T and other telecom providers in a major breach.
• The attack, deemed the "worst telecom hack in US history," affected over 80 providers.
• Federal agencies are increasing efforts to mitigate future threats of similar magnitude.

Starbucks Reverts to Manual Payroll After Vendor Hack

• A ransomware attack on Starbucks’ third-party vendor disrupted payroll systems.
• Employees’ payments are being tracked manually while the breach is investigated.
• Starbucks is working with cybersecurity experts to restore operations securely.

Black Friday Scams Pose Increasing Risks for Shoppers

• GCHQ’s National Cyber Security Centre warns of sophisticated fraud during Black Friday.
• Scammers are using fake websites and phishing techniques to steal personal and financial data.
• Shoppers are advised to remain vigilant and verify retailer authenticity.

American Legion Post 49 Social Media Accounts Hacked

• Hackers hijacked the social media accounts of American Legion Post 49, spreading false closure rumors.
• The incident disrupted community trust and operational communication.
• Efforts are underway to regain control and restore normal functionality.

Call to Revert to Ballot Papers Due to EVM Hacking Concerns

• Himachal Pradesh CM Sukhvinder Sukhu proposed returning to ballot papers for elections.
• The statement raises concerns about the security of electronic voting machines (EVMs).
• This debate reflects broader worries about technology in electoral processes.

-=Stay Safe=-

see attached file

Sponsored by

November 25th, 2024

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use re-marketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.

Crexendo Named One of the Fastest-Growing Companies in North America on the 2024 ...

• Named one of the fastest-growing companies in North America, highlighting its exceptional growth trajectory in 2024.
• Company's inclusion reflects its significant revenue growth and successful market expansion in the cloud communications and software industry.
• Continuous focus on cutting-edge technologies and customer-centric solutions has driven its growth and industry leadership.
• Company's growth underscores its ability to meet the rising demand for reliable cloud-based communication platforms and services.
• Recognition cements Crexendo's reputation as a leader committed to providing innovative and scalable solutions to its clients.

ITSco and Kintarra Forge Strategic Investment Partnership

• ITSco & Kintarra have forged a partnership to drive innovation and expand their technological capabilities.
• Partnership involves strategic investments aimed at accelerating growth and enhancing their competitive positioning in the market.
• Combining resources, both companies aim to leverage each other’s strengths in technology development and market strategy.
• Collaboration is expected to open new opportunities for both companies, enabling them to better serve diverse client needs.

NexusTek Selected to Launch Pax8's Transformative Voyager Alliance Partner Program

• Chosen to spearhead Pax8's innovative Voyager Alliance Partner Program, highlighting its industry influence.
• Voyager Alliance aims to revolutionize how partners deliver IT solutions, focusing on scalability and customer success.
• NexusTek's inclusion aligns with its dedication to empowering businesses with cutting-edge technology solutions.
• Program fosters closer collaboration between NexusTek, Pax8, and other partners to drive mutual growth and innovation.

Claro Enterprise Solutions Expands Technology Service Offerings to Accelerate Mergers and Acquisitions Integrations

Broadened its technology services to streamline and accelerate the integration process during mergers and acquisitions.

• Expanded offerings include advanced tools and services to address the complex challenges of M&A technology integration.
• Services are designed to minimize downtime, ensure seamless transitions, and maximize operational efficiency for merging entities.
• Enhancing integration capabilities, Claro Enterprise Solutions empowers businesses to achieve faster synergies and scalability post-merger.

The Integration of IoT Technologies in Engineering Systems

• IoT technologies are transforming engineering systems by enabling real-time monitoring and data-driven decision-making.
• Integration improves operational efficiency through predictive maintenance and automation.
• IoT devices generate actionable insights, optimizing performance and reducing downtime in engineering processes.
• IoT technologies offer scalable and customizable options to meet the unique needs of various engineering applications.
• Integration positions engineering systems for the future, aligning with the demands of Industry 4.0 and smart infrastructure.

2024’s AI Data Visualization Toolkit: Prepare Your Dashboards for 2025

• 2024 toolkit leverages AI to deliver smarter, more intuitive data visualization capabilities.
• Advanced features empower users to interpret complex datasets quickly and accurately.
• Toolkit equips businesses with dashboards optimized for evolving 2025 analytics trends.
• Offers flexible design options to tailor visualizations to specific business needs.
• Toolkit ensures seamless integration with existing systems, enabling a smooth transition to next-gen analytics.

Advanced Business Methods Announces Strategic Expansion with Acquisition of Magic City Systems

• Expanded its footprint by acquiring Magic City Systems, strengthening its market presence.
• Acquisition adds new capabilities, allowing Advanced Business Methods to offer a broader range of IT and business solutions.
• Move enables the company to better serve clients across additional regions and industries.

N-able Acquires Existing Strategic Partner Adlumin, Adding Cloud-Native XDR and MDR .

• Acquired Adlumin, a strategic partner, to enhance its cybersecurity offerings.
• Acquisition integrates Adlumin’s cloud-native XDR and MDR solutions into N-able’s portfolio.
• Move reinforces N-able’s commitment to providing robust, next-generation security for its customers.
• Addition of Adlumin’s technologies allows N-able to offer more comprehensive solutions to its MSP partners.

Lock in on Cyber Security with ARCOA

• IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
• Data Destruction: Ensures sensitive data is completely erased from devices before disposal
• Asset Remarketing: Resells refurbished IT assets to maximize value recovery
• Recycling Services: Provides environmentally responsible recycling of electronics

Ping Identity and Descope

• Aimed at boosting CIAM market growth and partner-driven revenue.
• Seeks to grow beyond the current 30% partner contribution.
• Low-code/no-code tools make it easier than Okta and Ping Identity.
• Partners like Trace3 highlight ease of use and strong communication.
• Backed by $53M funding and founders of the $560M Demisto acquisition.

Former Cerner and MEDITECH Healthcare IT Leader, Steve McDonald, Joins Pivot Point

• Steve McDonald, former Cerner and MEDITECH leader, joins Pivot Point to enhance its healthcare IT strategy.
• Brings extensive experience in healthcare IT solutions and management.
• Appointment is part of Pivot Point’s plan to strengthen its market position.
• McDonald’s leadership is expected to drive innovation in Pivot Point's healthcare offerings
• McDonald’s background includes successful tenures at Cerner and MEDITECH, two major healthcare IT providers.

vCom Takes Another Leap Forward With AI-Powered IT Spend Management

• vCom enhances its IT spend management platform with AI to improve efficiency and insights.
• AI-powered solution helps businesses optimize and control their IT spending.
• Provides real-time visibility into IT expenses for better decision-making.
• Automation features reduce manual processes and streamline management.

Konica Minolta Receives Pacesetter Award in Education: Professional & IT Services from Keypoint Intelligence

• Receives the Pacesetter Award from Keypoint Intelligence for excellence in education-focused professional and IT services.
• Award recognizes Konica Minolta’s innovation and leadership in the education sector.
• Company’s advanced IT solutions are transforming educational environments for better learning outcomes.
• Recognition underscores Konica Minolta’s ongoing efforts to support educational institutions with tailored technology solutions.
• Award highlights the company’s role in shaping the future of education through technology-driven services.

Square 9 Solutions Marketplace Maximizes Customer Investments

• Square 9 Marketplace helps customers optimize their investments in document management and automation solutions.
• Provides a range of tools and integrations to enhance workflow efficiency and productivity.
• Customers can tailor solutions to meet specific business needs through flexible, scalable options.
• Simplifies the process of finding and implementing advanced business solutions.

Class Action Lawsuit Filed on Behalf of Xerox Holdings Corporation (XRX) Investors – Holzer & Holzer, LLC Encourages Investors With Significant Losses to Contact the Firm

• Holzer & Holzer, LLC has filed a class action lawsuit on behalf of Xerox investors.
• Lawsuit targets significant losses incurred by shareholders in Xerox Holdings Corporation (XRX).
• Firm encourages affected investors to contact them for potential involvement in the case.
• Class action seeks compensation for investors harmed by alleged issues with Xerox’s practices.

Microsoft's Universal Print goes truly universal with the new pull print capability

• Universal Print eliminates print servers: Like OneDrive replaced file servers, Microsoft's Universal Print is phasing out print servers by requiring only an internet-connected printer and a device.
• Universal Print reduces costs, improves security and reliability, and eliminates the need for print drivers, working seamlessly across Windows, macOS, and web platforms.
• Announced at Ignite 2024, this "pull print" functionality allows users to print from any device and release jobs to any organizational printer after authentication.
• Pull printing prevents unauthorized access to sensitive documents and reduces toner and paper waste by requiring authentication for job release.
• Admins can configure print options for the Universal Print anywhere printer share, now available in preview mode.

DocuWare Celebrates Excellence with Partner and Customer Global Digital Leader Award

• DocuWare honors excellence with its prestigious Partner and Customer Global Digital Leader Award.
• Award highlights outstanding achievements in digital transformation and document management.
• Recognizes partners who have delivered exceptional solutions and value to clients.
• Celebrates customers leveraging DocuWare’s platform to achieve significant operational improvements.

This Week in Copiers Fifteen Years Ago

Last Week of November 2009

Please visit and follow FMD Distribution LLC and follow their Linkedin page

Real Copier Sales

Check Out These Great Copier Threads from Fifteen Years Ago This Week

Weekend Industry Notes from 11/22/09

Neal · 11/25/095:01 PM

hotel/resorts in Asia. - Xerox announced it has sold one of its iGen3 90 production color systems to the in-house printshop at the University of St. Thomas in St. Paul, Minnesota: - Replaced a Xerox DocuColor 6060 and two Konica Minolta bizhub PRO 1050s - Added a Xante’ Ilumina Digital Envelope Press (relabeled Okidata color LED printer) - Purchased two Hewlett Packard Edgeline CM8050 color inkjet units to print letterhead - Xerox provided a few details about the sales of the ColorQube color

Topic

eCopy ShareScan Available for Integrated Konica Minolta MFPs

Art Post (Guest) · 11/30/0911:10 PM

Ramsey, N.J. – November 30, 2009 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced the availability of eCopy ShareScan® for integrated Konica Minolta multifunctional printers (MFPs – print, copy, fax, scan all-in-one system) through Konica Minolta’s bizhub® Extended Solution Technology (bEST) Developer Support Program. Launched earlier this year, the bEST

Topic

Urner Barry Printing & Mailing Adds the Canon imagePRESS C6000 Digital Color Press to

Art Post (Guest) · 11/24/095:38 PM

pressroom. We have reduced our click charges, broadened our range of print media, improved our quality, and eliminated the production issues we experienced with our previous machine,” said Chris Ashley, Director of Operations. The Canon imagePRESS line represents the largest single-engine R&D investment in Canon's history. Capable of printing images up to 1200 x 1200 dpi resolution with a superior level of quality, the imagePRESS C6000 prints at 60 letter pages per minute, including media up to 110lb

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Ricoh Aficio MP 9001SP Presented With Four and a Half Star Overall Rating From Buyers

Art Post (Guest) · 11/24/096:50 PM

quality and ease of use. BLI found the copy efficiency of the Aficio MP 9001SP among the highest for the group in 1:1 and 2:2 models. Print image quality is very good, including above average ratings for text, line art, halftone range and solids. By default, these devices are configured for duplex copying which is one of Ricoh's Energy Star features. Ricoh is one of the only companies to support this capability in this way. In addition, a standard duplex single-pass feeder (SDPF) scans both sides

Topic

KYOCERA MITA America and API Cryptek Launch MFP Authentication and Security Solution

Art Post (Guest) · 11/30/0911:07 PM

select Kyocera multifunctional products (MFPs) provide complete device locking security capabilities through API Cryptek’s Netgard™ MFD card reader appliance. With the implementation of this new solution, end users who wish to access standard full functions of a Kyocera MFP, including copy, scan, e-mail and fax, will be required to authenticate with their U.S. Department of Defense-issued CAC/PIV Card (Common Access Card/Personal Identity Verification) and their personal identification number (PIN

Reply

Re: Rumor has it.....

Bob Riendeau · 11/27/093:05 PM

I feel that with the Strong Ricoh/IKON relationship and history of selling Digimaster as well as the fact Canon will not be needing the Digimaster from Kodak to relabeled as their own, we will see Ricoh buy the Digital Print Portfolio from Kodak. (ie Nexpress/ Digimaster). Also Ricoh and IKON have made several Nexpress sales this year.

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Managing printing also crucial

Art Post (Guest) · 11/23/097:34 PM

Managing printing also crucial As Ingle said, IDC’s research suggests that cost control is going to remain a major factor for most if not all businesses. Also they must be sustainable both financially and environmentally. Bob Roth, vice president of strategic technology sourcing at Viacom, presented a snapshot of his company’s transition to managed print services. Viacom’s corporate copier contract was due to expire; at the same time, the company wanted to streamline its printing and copying

Topic

In Japan, Ricoh launched the MP-C1800

Art Post (Guest) · 11/28/097:52 PM

- In Japan, Ricoh launched the MP-C1800 A3 color laser MFP offering: - 18ppm top speed - Slower, less expensive version of existing MP-C2200 - Will replace the C1600/615C, which is a color inkjet copier, based on Ricoh GelSprint technology - 4 tandem OPC drum design - Optional fax board

Topic

Top Ten Predictions for the Copier Industry in 2010

Art Post (Guest) · 11/30/098:41 PM

Top Ten Predictions for the Copier Industry in 2010 It's that time of the year again!! Can we all be thankful that 2009 is going, going, gone!!! The office equipment industry was rocked this year with additional consolidation with the likes of Canon, OCE, Nuance, e-Copy, Xerox and HP. I've got good news, this is going to continue into 2010! Who will the players be in 2010? Top Ten Predictions for the Copier Industry in 2010

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Samsung Takes Top Share in Global Laser Multifunction Printer Market

Art Post (Guest) · 11/24/098:30 AM

sales and marketing at Samsung Electronics’ Digital Printing Division. “Our impressive performance stems from our innovation and leadership in creating compact personal laser printers, our strategic partnerships with leading global firms like Microsoft and EMC, and our ability to swiftly and reliably provide the right solutions for our corporate clients.” Samsung pursues a balanced development strategy for both its consumer and business printers. The market for personal laser printers is

Topic

OKI pushes into commercial print market

Art Post (Guest) · 11/27/0910:20 AM

OKI pushes into commercial print market function Printing is out to "convince the market" it can compete in the commercial print arena as it mounts a push on the sector with a new direct sales strategy. The Japanese

Topic

Océ Arizona 350 XT Printer Used to Create Tablecloth for

Art Post (Guest) · 11/30/097:19 PM

York City. Seeing the capabilities of the Océ Arizona® 350 XT printer during that project, Jim thought it would be a good fit to create a one-of-a-kind tablecloth for the event. Jim and his team worked with Jeffrey Brito, Manager of the Display Graphics Knowledge Center at the Océ location in Itasca, IL, to print a full-size, round tablecloth with a birdseed image keeping with the “Birds of a Feather” theme of the dining suite. Because of the oversized table on the Océ Arizona 350 XT printer, the

Reply

Re: Competing Against Igen, Indigo, etc

GIntel · 11/25/091:22 PM

Haha, Thanks Shaja....I did some lurking on PrintPlant too Looks like the keys are quality output, reliability, and availability of service techs. Big advantages of the copier-makers' presses are price, size, and operator payroll cost savings. overall though it looks like the copier makers' presses are not replacing the indigos and iGens of the world. More like they are replacing lower-end light production systems.

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Obama picks Xerox CEO Burns for education role

Art Post (Guest) · 11/23/097:40 PM

Obama picks Xerox CEO Burns for education role (AP) – 3 hours ago NORWALK, Conn. — President Barack Obama on Monday tapped Xerox Chief Executive Ursula Burns to help lead an education initiative aimed at helping students excel at science, technology, engineering and math. The so-called STEM initiative will be led by Burns, former Intel Corp. CEO Craig Barrett, Time Warner Cable Inc. CEO Glenn Britt and former astronaut Sally Ride. Burns, a mechanical engineer, joined Xerox as a student intern

Topic

Quanta Storage Loses Patent Lawsuit to Ricoh

Art Post (Guest) · 11/23/0910:08 PM

Quanta Storage Loses Patent Lawsuit to Ricoh Quanta Storage Inc. lost two patent lawsuits to Japan?s Ricoh and is ordered to pay $14.50 million as damages, the company said in a statement. A US Court in Wisconsin on November 20 made a judgment that Quanta Storage, the largest Taiwan-based ODM/OEM maker of slim-type optical disc drives, should pay US$14.5 million to compensate Japan-based Ricoh for infringement of the latter's patents. Quanta Storage, the largest slim-type ODD maker in Taiwan

Topic

Competing Against Igen, Indigo, etc

GIntel · 11/24/098:59 PM

Hi Guys, Any thoughts on how copier manufacturers with digital color presses (imagepress, docucolor, Ricoh/KM Pro etc) are going about competing against the Indigo and Igen presses of the world? Product adjustments? Pricing moves? etc? Also, any observations on what it takes for printing companies to make the switch? Thanks for the insight, Jake

Topic

Printing from Corel to irc3080i

PR · 11/25/092:56 PM

The question I have has to do with printing to an irc3080i with UFRII printing from a Corel Word program. I can change color settings in the driver (it is defaulted to bw) but no color at all on output. A Corel program wouldnt require PCL or PS would it? I cant imagine it would....please help if you can.

Reply

Re: Canon Forums

PR · 11/25/099:39 AM

Im new to this site and not really sure what should/could be talked about. I'm on the sales end of things and sometimes have questions regarding functionality, printing, etc. Is that OK to do here?

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Re: Competing Against Igen, Indigo, etc

Shaja · 11/25/099:39 AM

You have to change your mindset and stop thinking like a copier provider. You need to understand the printing industry and its special needs, and how your equipment and service fits into that world (not, how printers fit into the copier world). My advice is to go lurk on printplanet.com .

Reply

Re: Competing Against Igen, Indigo, etc

Art Post (Guest) · 11/25/097:10 PM

The growth is on the very high end and the very low end in the this business. I would tend to think that it's not long before the copier manufacturers attack the extreme high end in years to come. As being "GREEN" becomes ever more popular to save paper, I think copies, and print clicks will move downward, thus forcing the manufacturers to capture more high end placements.

Member

wpgcopyguy

Reply

Re: How are things??/

5050 (Guest) · 11/29/0910:50 PM

its hard to say --- we have a large inventory and are selling a few dozen a month. It's typical for XEROX to put things on back order - i guess it depends on which channel you are going through. Xerox is a much slower company when you are competing direct, or with agents. Its very strange. All i know is that I have more than a dozen forcasted for December and 6 are going out this week.

Topic

HP Q4 Profit Climbs 14%; Boosts FY10 Outlook

Art Post (Guest) · 11/23/097:43 PM

forecast, Gartner said Monday that it expects worldwide PC shipments will total 298.9 million units in 2009, a 2.8% increase from 2008. The forecast is more optimistic than Gartner's final September forecast, which anticipated a 2% decline in shipments for 2009. HP's Imaging and Printing Group, the company's cash-cow, posted revenue of $6.5 billion for the fourth quarter, down 15% from a year earlier. For the fourth quarter, supplies revenue fell 8%, while commercial hardware revenue declined 32% and

Topic

New ITP/Customer Correspondence Management from Aia Software Integrates Legacy and CR

Art Post (Guest) · 11/30/097:34 PM

communications strategy. Optimizing Legacy Output for Multi-channel Delivery ITP/CCM enables use of popular communication channels such as email and Web portals for legacy applications. Organizations can combine output from different business applications and prepare it for multi-channel communications such as email, online and print. Companies can also consolidate multiple output streams into a single envelope, eliminating extra print and postage costs. Communications Become Business Owned and

Member

Rbennett

VIP

Reply

Re: Is selling at cost the future for print hardware?

AD (Guest) · 11/23/0912:34 AM

quote: ..of course unlike cars, manufacturers don't put a sticker price on MFP's to advise the public what the price is supposed to be. You might find this interesting: When I sold cars I learned that the "sticker" on new cars is the maximum sales price allowable by law. (this did not apply to trucks, SUV's, or used cars). No industry needs that level of Gov't interference, especially ours.

Reply

Re: Is selling at cost the future for print hardware?

CashGap · 11/23/098:15 AM

quote: When I sold cars I learned that the "sticker" on new cars is the maximum sales price allowable by law. Not true. But car dealers routinely "train" using whatever version of the truth they think will make a sale.

Reply

Re: Canon Forums

PR · 11/25/0910:06 AM

Thanks, sounds great! The question I have has to do with printing to an irc3080i with UFRII printing from a Corel Word program. I can change color settings in the driver (it is defaulted to bw) but no color at all on output. A Corel program wouldnt require PCL or PS would it? I cant imagine it would....please help if you can.

Member

tshark

Reply

Re: Sharp Helps Dealers 'Align' for Success at 2009 National Dealer Meeting

liab2005 · 11/24/099:38 PM

is SHARP US reasdy for MPS approach or they are just relying on external consultants?

Reply

Re: Rumor has it.....

Ricoh914 · 11/28/091:02 PM

I agree, besides Ricoh and Kodak have a very strong relationship in Europe.

Topic

XS series feet

Bob Riendeau · 11/24/098:02 AM

Has anyone else had a customer complain about the feet on the Lexmark XS family? If so contact me we had a customer return a machine because they claimed it was a tripping hazard. There is a work around, unfortunately we had to place a Sharp before we discovered it. Feel free to contact me if you want more information.

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MPS Vs MOS Vs EOMS

liab2005 · 11/24/098:29 PM

dear all what are the differences compares to Managed Print Services Vs Managed Office Services Vs Enterprise Output Managed Services? I heard that XGS offering MOS with their XOS service. They build the entire helpdesk in the customer enviroment with docu care.

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Thanksgiving Thankyou!

Art Post (Guest) · 11/25/098:33 AM

It's great to be Thankful for many things and most important are family and health. At this time, I'd like to personally thank all of the P4P members for their support for the forums, for helping me build the p4p and most importantly for helping me with information that helps my sales and helps me write with desire and inspiration about the industry!!! HAPPY THANKSGIVING!

-=Good Selling=-

This might be the biggest mirror moment question of them all... What are you willing to abandon to rise above the empty suits?

"Not managing your time and making excuses are two bad habits. Don't put them both together by claiming you 'don't have the time'."

Bo Bennett

This powerful quote highlights how easy it is to fall into the trap of making excuses when one fails to manage their time effectively.

Saying "I don't have time" often just means that one hasn't prioritized or organized their tasks well enough. Time management is less about having enough hours in the day and more about how one chooses to use those hours.

The sales world is riddled with excuses. All this does is stagnate growth, prosperity and sustainability. Making excuses prevents one from taking action and achieving their goals.

Unfortunately, many in sales are self-sabotaging themselves as excuses have become their way of justifying inaction.

No way around it, if you want to transform your sales results, then you must embrace change for any kind of remarkable growth.

Poor sales performance is due to bad sales habits.

Your journey to better sales performance begins with small changes to your daily habits.

To grow, you must be willing to accept change. Simple for some yet so difficult for many, especially in sales.

Question for all of you to think about... How are you self-managing yourself to change?

According to transformingeducation.org, "Self-management, can be defined as the ability to regulate one’s emotions, thoughts, and behaviors effectively in different situations."

Self-management equates to you understanding your personal responsibility in different aspects of your sales life and doing what you need to do to fulfill that responsibility.

So, the question becomes...

Are you doing what you need to do to fulfill your sales responsibility to your company and yourself?

I strongly believe to rise above all the other empty suits, you must break bad sales habits.

Habits are simply behaviors that impact the decisions one makes about how to spend their time, their sales activities and resources.

From the most tenured of salespeople to the less experienced, recognizing what's a good versus bad habit is the first critical step in understanding why you do certain things while avoiding other things, like prospecting.

I wholeheartedly believe that deeply rooted within bad sales habits, is a complete lack of personal accountability.

What constitutes bad sales habits?

At what point do these habits begin sabotaging your productivity, performance and more importantly, your pipeline?

CHOICES, PERSONAL ACCOUNTABILITY

Weak salespeople point fingers and deflect, sales professionals find out what they did wrong and correct it.

Honesty, it's the first step in personal accountability.

Personal accountability refers to the willingness to accept responsibility for one's actions, decisions, and consequences. This is about recognizing that you're the architect of your own life.

Personal accountability is empowering.

Personal accountability builds trust.

Personal accountability improves sales performance.

Sales professionals build a strong sense of self, based upon personal accountability and these three things:

• They don't blame others
• They constantly look in the mirror
• They always work on their process

Let this quote from J.Michael Straczynski sink in,

"People spend too much time finding other people to blame, too much energy finding excuses for not being what they are capable of being, and not enough energy putting themselves on the line, growing out of the past, and getting on with their lives."

Blaming others is often a defense mechanism that allows individuals to avoid confronting their own shortcomings or failures.

Placing blame impacts relationships. When one shifts blame, this starts to erode trust, causing resentment inside of relationships.

What will you commit too abandoning to rise above the empty suits?

TAKE MASSIVE ACTION, RISE ABOVE THE EMPTY SUITS

Here are a few simple yes/no questions:

• Will you make the commitment to yourself?
• Will you be willing to put in the time and do the work necessary to become a true sales professional?

Grab a pad of paper and a pen, and now, I would like for you to answer the following:

• What prevents salespeople from becoming sales professionals?
• What stunts sales growth?
• What are the ultimate sales buzzkills?
• What will you be willing to abandon to become a better salesperson?

Again, I must ask... What will you commit too abandoning to rise above the empty suits?

Transformation requires abandonment.

ABANDON EXCUSES, TRANSFORM RESULTS

Sales professionals say no to excuses.

A commitment to excellence becomes the key to unlocking sales success.

I'm deeply concerned with the current state of many within sales.

A sales culture of excuses and finger-pointing has replaced hard work, discipline and determination.

It saddens me that many in sales use excuses to rationalize their actions regarding their circumstances and actions toward other people, as they create stories to justify why they didn't hit their numbers.

Excuses are pure crapola and often the primary reasons why many salespeople are unable to accomplish what they need to succeed.

Are you willing to take personal responsibility to smash your sales targets?

No ands ifs or buts, you must hold yourself accountable to YOU.

It’s no one else’s responsibility to help you get to where you need to be; it’s yours and yours alone. This means that if you have a crappy month and fail to meet your plan, it’s not your manager’s fault, your customers’ fault, nor your prospects’ fault—it’s your fault!

You must suck it up, self-reflect, buckle down, and get to work. Look at yourself in the mirror and commit to getting better.

Stop excusing your failures or your procrastination and start taking the steps necessary to become a sales professional.

Transformation requires commitment, action, and a willingness to learn from both successes and failures.

By stopping the cycle of excuses and procrastination, setting clear goals, enhancing skillset, and proactively seeking opportunities for growth, you soon start creating sales sustainability as you rise above the empty suits.

ABANDON FEAR, TRANSFORM RESULTS

“Being aware of your fear is smart. Overcoming it is the mark of a successful person.”

Seth Godin

By recognizing and confronting fear rather than succumbing to it, this starts paving the way for success and fulfillment.

Embracing fear allows one to expand their capabilities to achieve their goals, as this builds resilience and determination.

Overcoming fear, it's not just about bravery; it's about understanding oneself better and using that knowledge to propel forward not backward.

Your success depends on you.

Everything from driving profitability, to bringing in new business, and client retention depends on you.

What's concerning are the number of salespeople who lack confidence with their sales abilities and skillset.

Whose fault is that? Lack of practice, preparation and planning may have something to do with your low skill set.

With conviction and based on observation, it's no surprise that many salespeople are nervous, afraid, and hesitant to do anything relevant to improving their sales skill set.

Why? Fear of being exposed! Yes, I said it!

Admitting one's weakness is no easy step, but it is a step in the right direction.

Develop the courage needed to overcome your fears. Vulnerability will set you free.

Fear of being exposed will keep you in a state of complacency, keeping you trapped with all the other empty suits.

Everyone has the capability and strength to change. Becoming vulnerable with yourself won’t hurt you. It may create some internal dents, but it is well worth it.

Set aside the fear...

• Asking for help is not a sign of weakness.
• Admitting to yourself that you don't know everything, is not a sign of weakness.
• Embracing the chaos and the stories in your mind, is not a sign of weakness.

"It is hard to fail, but it is worse never to have tried to succeed."

Theodore Roosevelt

Remember, every successful salesperson has faced challenges and failures along their path; what sets them apart is their willingness to try despite those obstacles.

ABANDON EGO, TRANSFORM RESULTS

I believe sales professionals check their ego at the door.

Social media, the movies and a vast majority of the public portray salespeople as egomaniacs with slick-backed hair and a “do whatever it takes to close the sale” mentality.

Perception is reality and it sure does remind us of Glengarry Glen Ross scenes, doesn't it?

While there’s always some truth to stereotypes, the biggest exceptions to the rule lie within each one of us.

A sales ego is a huge growth buzzkill.

Ego certainly plays a part in one's success, but it can also hinder one from significant sales growth.

In this highly connected, digitally driven and socially empowered business world; highly assertive, a know-it-all mentality along with a super-charged ego will be the kiss of sales death.

Real-deal sales professionals, you know... the true superstars, the ones that sell from the heart... They're open-minded, curious, collaborative, vulnerable, open to learning and aim for genuine partnerships with their clients.

These professionals are humble, have humility and operate without any deception whatsoever. This is in direct conflict to the behavior of ego-driven salespeople.

Being an ego-maniac and self-serving, ruins relationships, cuts you off from authentic experiences and erodes your clients' happiness.

Albert Einstein once said,

“More the knowledge, lesser the ego. Lesser the knowledge, more the ego.”

True sales wisdom lies in recognizing how much there is still to learn. Are you willing to go on a learning journey?

TRANSFORMATION REQUIRES ACTION

Many salespeople have terrific intentions but simply fail to act on them. Without taking action, intentions remain unrealized dreams.

What would happen if you removed the excuses, overcame your fears and squashed your ego? Would this change your sales results? Would this help you in prospecting for new business or strengthen your client relationships?

Start trusting yourself as you look into your sales future. Don't hide parts of yourself your feelings, beliefs, or ideas to fit in or please others.

Rise above all the empty suits and take charge of your sales career.

What will you be willing to abandon?

I believe we abandon ourselves when we do not value ourselves, when we do not act in our own best interest, and when we do not encourage ourselves.

Let's all be real... We have all laid down the excuse egg.

Whining, moaning and crying in sales can be prevented. It starts with giving a rip about yourself and your career. Why is this important? You owe it your employer and more importantly your family.

What will you abandon to rise above all the empty suits?

Transformation requires commitment, action, and a willingness to learn from both successes and failures.

Remember, every step you take, whether forward or backward contributes to your overall growth and development.

Will you take the first step?

Robert Hamilton Owens. is widely known as The Fittest and Mentally Toughest 71-Year-Old in the World. An Ironman athlete, Special Ops Pararescueman, keynote speaker, and father of five, Robert has completed 12 Ironman triathlons, extreme endurance races, and the World Marathon Challenge. His life is defined by resilience and determination. With over 25 years of inspiring audiences, from Navy SEALs to international governments, Robert is dedicated to helping others realize their potential through mental toughness and personal growth.

SHOW SUMMARY

In this episode of the Selling From the Heart podcast, Darrell Amy, VCG, CEPA and I speak with Robert Hamilton Owens about building mental resilience and overcoming rejection in sales. Robert shares his remarkable journey from a self-doubting youth to a leader in Air Force Pararescue and an endurance athlete. He provides practical strategies for cultivating mental toughness, handling rejection, and thriving in high-pressure sales environments. The conversation also emphasizes the importance of passion, mentorship, and embracing challenges to unlock one’s full potential.

KEY TAKEAWAYS

-Overcoming Adversity: Personal growth often involves facing and conquering significant challenges. Robert shares his journey of transformation through resilience and mentorship.

-Mental Resilience: Mental toughness is critical in sales, especially in high-rejection environments. Practices like visualization, breathing exercises, and affirmations help build resilience.

-The Role of Mentorship: Having mentors who believe in your potential can be transformative, even when you doubt yourself.

-Rejection as Growth: Embrace rejection as a necessary part of the process. Learn from it, grow with it, and persevere.

-Passion Sells: Selling with passion turns sales into a natural and authentic expression, making it easier to connect with clients.

QUOTES TO REMEMBER

"Most people exist; they don't live." — Robert Hamilton Owens

"It's not what happens to us; it's what happens in us." — Robert Hamilton Owens

"If your why is strong enough, you can move mountains." — Robert Hamilton Owens

"Rejection’s part of life, and you have to learn to grow with it and use it." — Robert Hamilton Owens

"You sell from your passion. If you have passion, it's not selling; it's leaking." — Robert Hamilton Owens

📌FOLLOW THE CONVERSATION

Connect with Robert Owens:

➡️Website: https://roberthamiltonowens.com

➡️LinkedIn: / robert-hamilton-owens-6a6a9493

Learn more about Darrell and Larry:

➡️Darrell's LinkedIn: / darrellamy

➡️Larry's LinkedIn: / larrylevine1992

➡️Website: https://www.sellingfromtheheart.net/

📕Get the Game-Changing Book That Will Boost Your Sales... While Protecting Your Relationships and Reputation! Now available for shipping at Barnes & Noble! Discover more: https://sellinginaposttrustworld.com

📕Order the rerelease of Selling from the Heart today: https://www.barnesandnoble.com/w/sell...

🔔 Never miss an episode—SUBSCRIBE to our YouTube channel:

/ sellingfromtheheart

📫Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/d...

Thought this would be a good blog this week. Mitch posted this a few days ago on his site and gave me permission to post  for our members.

From Print Hardware to Services: A Paradigm Shift for Success

3rd Week of November 2024

DocuBrief: Your Weekly Pulse on Document Management Innovation

Legal Pigeon Launches Pigeon On Call

• Introduced as a talent and document management platform for lawyers.
• Allows outsourcing of legal document drafting with agility and precision.
• Aims to increase service efficiency for legal professionals.
• Focuses on streamlining workflows for better legal practice management.

Marrying Knowledge Management with Knowledge Graphs at KMWorld 2024

• KMWorld continues as a leader in knowledge and content management solutions.
• The conference highlights innovative uses of knowledge graphs.
• Promotes integration of technology for efficient knowledge organization.
• Serves as a key resource for professionals in knowledge management fields.

Quickbase's New Work Management Platform for Construction

• Designed to address inefficiencies caused by paper and disconnected software.
• Centralizes construction workflows for smarter and faster project execution.
• Enhances collaboration by integrating multiple tools into a unified platform.
• Targets streamlined data management for the construction industry.

AI-Powered Tool for Industrial Code Management by Copia Automation

• Copia Copilot uses AI to transform industrial code management.
• Integrates advanced automation tools for developers in industrial sectors.
• Supports efficient documentation and management of complex codebases.
• Represents a step towards broader AI adoption in industrial automation.

Exterro Wins 2024 eDiscovery Platform of the Year

• Recognized for its cost-saving approach to eDiscovery.
• Offers single-instance document storage to minimize redundancies.
• Streamlines processing and review of legal documents.
• Highlights Exterro’s innovation in the legal technology space.

20-Year-Old Entrepreneur Launches TurboDoc.io

• TurboDoc.io introduces an AI-driven financial document management platform.
• Founded by a young entrepreneur challenging established industry players.
• Focuses on enhancing efficiency and accuracy in financial documentation.
• Aims to disrupt traditional practices with cutting-edge technology.

Document Processing Automation – Trend Hunter

• Document AI automates repetitive tasks to reduce manual workload.
• Centralizes document handling for streamlined operations.
• Increases efficiency while improving data accuracy.
• Designed to enhance overall document management systems.

XBP Europe Achieves NF461 Certification for Document Management

• NF461 certification ensures compliance with strict French standards.
• Highlights the company’s commitment to secure and sustainable practices.
• Optimizes document archiving and electronic information management.
• Positions XBP Europe as a leader in enterprise information solutions.

Sustainable Expansion of the Document Storage Services Market

• Document storage market projected to reach $54.32 billion by 2032.
• Anticipates a compound annual growth rate (CAGR) of 6.78%.
• Focuses on sustainability and digital transformation in storage solutions.
• Reflects growing demand for efficient and eco-friendly document services.

Trellis Unveils AI Tools for Litigation Workflow Management

• New tools streamline litigation processes with AI-driven insights.
• Links legal arguments directly to source documents for verification.
• Enhances document management capabilities with advanced analytics.
• Designed to simplify complex workflows for legal professionals.

isoTracker Upgrades Its Cloud-Based Document Control Software

• isoTracker launches version 4.0 of its Document Control module.
• Enhances document management features for better process control.
• Focuses on improved usability and compliance with industry standards.
• Marks the beginning of a series of upgrades planned for the platform.

Heir Tight: Secure Digital Document Storage & Sharing

• Heir Tight enables secure storage and sharing of personal and legal documents.
• Founded by Natalie Alexander to simplify legacy planning.
• Offers robust encryption for protecting sensitive information.
• Designed for lifelong access and secure family sharing.

PixFile Introduces Advanced PDF Editor

• PixFile launches a powerful, intuitive PDF editor for file management.
• Streamlines productivity with user-friendly features.
• Simplifies document handling and enhances workflow efficiency.
• Aims to meet growing demand for seamless digital file editing.

Information Management Delivery Enhances Shell Capital Project

• Wipro's service improves document control and data standardization.
• Focuses on streamlining processes for large-scale capital projects.
• Enhances accessibility and reliability of critical project documents.
• Aligns with Shell’s goals for process efficiency and compliance.

Mitratech Debuts CaseCloud™ for Legal Case Management

• CaseCloud™ integrates workflow automation with document generation tools.
• Supports immigration compliance and case-specific documentation.
• Enhances efficiency for legal teams with a centralized platform.
• Demonstrates Mitratech's innovation in legal technology solutions.

U.S. HR Leaders Struggle to Keep Up with New Regulations

• Research highlights overwhelming challenges faced by HR leaders.
• aconso offers cloud-based HR document management systems to ease the burden.
• Solutions focus on compliance and efficient document processing.
• Aims to improve productivity for HR departments nationwide.

Storetec Named G-Cloud 14 Supplier for MDI Cloud Platform

• Storetec joins the UK public sector framework with its MDI Cloud solution.
• Provides secure, efficient document and data management.
• Focuses on meeting stringent government standards for reliability.
• Enhances digital transformation for public sector organizations.

DocuWare Recognizes Excellence with Global Digital Leader Awards

• DocuWare celebrates partners and customers for innovative solutions.
• Recognized for advancements in document management and workflow automation.
• Continues to drive global adoption of digital transformation tools.
• Reflects DocuWare’s leadership in the document technology sector.

Lexsoft T3 GenAI Wins Knowledge Management Platform of the Year

• Awarded for assisting legal teams in improving document management.
• ISO 27001 certified for compliance and data security.
• Combines AI and knowledge management to streamline legal workflows.
• Aims to bridge gaps between knowledge and document control systems.

Enterprise Content Management (ECM) Market to Reach $120.27 Billion by 2030

• ECM systems boost efficiency with integrated workflows and document processing.
• Market growth driven by demand for digital transformation in enterprises.
• Reduces manual tasks while enhancing operational performance.
• Reflects the increasing adoption of ECM solutions across industries.

Stay organized, stay ahead—see you next week for more DocuBrief insights!

#DocumentManagement #TechInnovation #WorkflowAutomation #DigitalTransformation #LegalTech #HRTech #CloudSolutions #AI #KnowledgeManagement #ECM #SecureStorage #Efficiency #Productivity #FileManagement #DataManagement #WeeklyInsights #IndustryTrends #StayOrganized

This Week in the Copier Industry Ten Years Ago

This Week in the Copier Industry 5 Years Ago

Threads from 5 Years Ago This Week

Reply

Re: Rumor has it.....

JasonR · 11/18/098:13 AM

quote: Originally posted by Art Post: HP makes hostile Bid for Xerox I can believe this. The head of HP's IPG group has been saying for years that to meet targets, he needs about 10,000 more Sales reps.

Re: Rumor has it.....

trial (Guest) · 11/21/0912:00 PM

quote: Originally posted by vwrome: Ricoh Aquires Kodak It could happen, and may now have to happen with Ricoh. Or could KonicaMinolta HAVE to buy Kodak?

Reply

Re: Rumor has it.....

GMAN · 11/22/098:55 PM

In effect, this would put Ricoh out of the Production Print game before they really got it started.

Topic

Here's the deal

Art Post (Guest) · 11/18/098:02 AM

Three systems, customer just wants hi speed data printing. Players: imagrePRESS 1125, Bizhub1200 and Ricoh PRO1357 Whats wrong here? Why is the pricing for the imagePRESS almost double of the others?

Topic

Coates receives $50,000

Art Post (Guest) · 11/18/099:00 AM

Coates receives $50,000 Coates Toners, Dallas, has received a $50,000 investment from Ben Franklin Technology Partners of Northeastern Pennsylvania to help the company install a new color printer toner production line. Coates Toners currently produces monochrome toner for non-impact printers and copiers.

Topic

A2iA Named a Finalist for KMWorld Magazine’s KM Promise Award

Art Post (Guest) · 11/19/0910:32 PM

A2iA Named a Finalist for KMWorld Magazine’s KM Promise Award Because of A2iA DocumentReader’s Worldwide Successes KM Promise Award honors organizations that provide innovative technology solutions and help organizations realize improved business processes. NEW YORK, August 25, 2009 – A2iA, the worldwide leading developer of handwritten and machine printed text recognition, information extraction and intelligent classification of paper documents, announced today it was named a finalist for

Reply

Re: Ten Commandments of the Xerox ColorQube

5050 (Guest) · 11/16/096:34 AM

used to be a non -- believer--- Think you may be surprised....Got in to trouble because I was waiting for the territory reps to put these out before i would sell them...Waited 6 months - they are loved by customers and service. Watch out and sharpen your tools, cause I am comin after the two meter machines.

Reply

Re: A Funny Thing Happened on the way to the Copier Demo/Appointment

Amanda · 11/16/0910:53 AM

We had a school that called in service for a defective copier glass. It was broke and they definitely didn't have anything to do with that. It must be defective. when the technician got there, The machine was jammed with pictures of someone's rear end. Someone broke the glass while sitting on it and didn't remove the copies from the machine! Thanks! Amanda Byrne

Reply

Re: A Funny Thing Happened on the way to the Copier Demo/Appointment

Art Post (Guest) · 11/17/0911:41 PM

We need more, come on tell us your fav copier story!!

Member

davez

Member

Ron B

Member

Russ

Member

Mark Nahmias

Member

KURTTAYLOR

Member

B13555

Member

ChromeDome

Reply

Re: Rumor has it.....

Ricoh914 · 11/18/097:27 AM

Ricoh Aquires Kodak

Reply

Re: Another Shoe

Art Post (Guest) · 11/19/094:48 PM

yeah, I heard that Jan 1st all Ricoh Ikon DSM's will be let go.

Reply

Re: Another Shoe

Ricoh914 · 11/19/095:23 PM

How will it be possible to get rid of DSM's. Does this mean all or some of them. I wonder what else is going to happen Jan.1st and am curious what the final Ricoh will consist of. With all of thier subsidaries they could really consolidate a ton. Infoprint also becomes wholly owned on March 31st 2010. Another intresting six months I guess!

Reply

Re: Rumor has it.....

Neal · 11/21/097:23 PM

I would think KM has to be nervous. a lot of time and energy has been spent moving kmbs in the direction of big iron sales and now they lose the Oce box. The connections of the Danka people to Kodak seems to make sense and would think give KM the inside track.

-=Good Selling=-

see attached files

Third week of November 2024

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