September 2024

Sponsored by

September 30th, 2024

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use re-marketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.

EFI Expands Relationship with Global Strategic Partner DPI

• EFI (Electronics For Imaging) enhances its relationship with Digital Print, Inc. (DPI) to broaden its reach in the digital print and signage markets.
• Both companies will focus on integrating EFI’s cutting-edge digital print technologies with DPI's market presence.
• Partnership aims to tap into emerging markets and increase EFI’s footprint globally.
• Collaboration strengthens their commitment to innovation and customer-centric solutions in the print industry.

Revenue Rocket Advises BlackPoint IT on Successful Sale to Agellus Capital

• BlackPoint IT successfully sold to Agellus Capital, guided by Revenue Rocket.
• Revenue Rocket provided M&A advisory services, facilitating the smooth transaction.
• Acquisition aims to fuel BlackPoint IT’s expansion and enhance its service offerings.
• Agellus Capital and BlackPoint IT share a strategic vision, creating synergies that will drive future growth.
• Acquisition strengthens the competitive positioning of both companies in the tech industry.

Crexendo Announces Record Level Participation at the Upcoming NetSapiens Platform ...

• Crexendo reports an unprecedented number of participants at its upcoming NetSapiens platform event.
• Increased interest reflects the growing importance of the NetSapiens platform within the communications industry.
• Event will showcase advancements and new features within the platform, emphasizing innovation.
• Attendees will benefit from extensive networking and collaboration opportunities.
• Crexendo sees this participation surge as a sign of continued growth and influence in the communications space.

ConnectWise Announces New CEO, Jason Magee to Depart

• reported on channel insider
• Jason Magee stepping down as ConnectWise CEO after five years, following major acquisitions.
• Manny Rivelo, former Forcepoint CEO, will take over, with a smooth transition planned.
• Under Magee, ConnectWise grew significantly, with 300% revenue and 500% profit increases.
• Magee enhanced ConnectWise’s cybersecurity reputation and will remain involved through IT Nation Connect.
• Rivelo aims to build on success, focusing on AI opportunities for MSPs and SMBs.

Cybellum Receives Frost & Sullivan’s Competitive Strategy Award for Product Security Innovation

• Cybellum awarded Frost & Sullivan’s Competitive Strategy Leadership Award for its groundbreaking product in cybersecurity.
• Innovative platform offers automated vulnerability management, enabling organizations to secure their products more effectively.
• Platform has demonstrated significant impact in safeguarding IoT devices and automotive components, providing comprehensive protection throughout the product lifecycle.
• Cybellum recognized for leading the market with its proactive approach to product security and contributing to higher industry standards

Red Canary, Palo Alto Networks team to offer managed security services for Cortex XSIAM

• Red Canary partners with Palo Alto Networks to deliver managed security services for the Cortex XSIAM platform.
• Collaboration aims to provide advanced threat detection and response capabilities to clients using the Cortex XSIAM system.
• Integration will help organizations optimize their security operations by leveraging automation and analytics.
• Partnership underscores both companies' commitment to innovation in managed security services.

How AI avatars are transforming customer service in business

• AI avatars are being used to provide 24/7 customer support, improving user interactions with businesses.
• Avatars can offer personalized service by analyzing customer data and preferences in real time.
• AI-driven avatars help companies reduce labor costs by automating routine customer service tasks.
• Businesses can easily scale customer service operations using AI avatars, handling multiple interactions simultaneously.
• AI avatars integrate with existing CRM systems to offer seamless and efficient customer service.

Lock in on Cyber Security with ARCOA

• IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
• Data Destruction: Ensures sensitive data is completely erased from devices before disposal
• Asset Remarketing: Resells refurbished IT assets to maximize value recovery
• Recycling Services: Provides environmentally responsible recycling of electronics
• Compliance & Reporting: Offers documentation and reporting to meet regulatory standards
• Secure Logistics: Handles the safe transport of IT assets throughout the disposal process

The Role of Social Media Platforms in Combating Deepfakes

• Social media platforms are leveraging AI tools to identify and remove deepfake content quickly.
• Platforms are working with academic and industry experts to improve detection technologies.
• Initiatives are being introduced to raise awareness among users about deepfakes and how to spot them.
• Strict policies are implemented to regulate the creation and distribution of deepfakes.
• Platforms are enhancing transparency by labeling potentially altered content and providing context to users.

Buchanan Technologies Strengthens Oracle Expertise with Heartland IT Consulting Acquisition

• Buchanan Technologies acquires Heartland IT Consulting to bolster its Oracle services capabilities.
• Acquisition enhances Buchanan's technical expertise and offerings in Oracle ERP, cloud, and consulting services.
• Deal positions Buchanan to better serve clients in key industries by expanding its reach and service portfolio.

Microsoft, Align, and Other Industry Leaders Secure Top Honors in Channel Futures MSP ...

• Microsoft, Align, and other major companies receive top recognition in the Channel Futures MSP awards.
• Awards highlight their leadership and innovation in managed service provider (MSP) solutions.
• Honorees are celebrated for delivering exceptional managed services that drive client success.
• Winners are acknowledged for implementing cutting-edge technologies to meet evolving industry demands.
• These accolades reflect the growing significance of MSPs in the IT and business landscape.

Nuspire Ranked Among Elite Managed Service Providers on Channel Futures 2024 Next Generation List

• Nuspire secures a prestigious spot on Channel Futures' 2024 Next Generation list of top managed service providers.
• Ranking highlights Nuspire’s leadership and innovation in the managed services sector.
• Nuspire is recognized for providing advanced security and IT management solutions to its clients.

Duplo Nears 2,000 Installations of DC-618 Slitter/Cutter/Creaser - Printing Impressions

• Duplo is approaching 2,000 installations of its DC-618 Slitter/Cutter/Creaser, showcasing its popularity in the industry.
• DC-618 is recognized for its efficiency in handling various print finishing tasks, enhancing workflow productivity.
• High installation numbers reflect strong user adoption and satisfaction among printing businesses.

HP printers apparently have AI now, because of course they do

• HP introduces AI capabilities in its printers, enhancing functionality and user experience.
• New AI features aim to optimize print quality, reduce waste, and streamline workflows.
• Technology promises to improve ease of use, making printing more intuitive for users.

Vasion Announces Product Name Change from PrinterLogic to Vasion Print, Marking a New Era in Digital Transformation

• Vasion rebrands PrinterLogic as Vasion Print to better align with its vision for digital transformation.
• Name change reflects a broader focus on innovative print management solutions.
• Strategic shift aims to strengthen Vasion's position in the competitive digital landscape.

Lexmark Owners Said to Weigh $2 Billion Sale of Printer Manufacturer

• Lexmark’s owners are reportedly considering a sale of the printer manufacturer valued at around $2 billion.
• Move is attracting interest from various potential buyers within the tech industry.
• Decision reflects broader trends in the printing market and ongoing consolidation efforts.

Bipartisan Senate bill would renew CDO Council, require ‘AI readiness’ work

• A bipartisan Senate bill aims to renew the Chief Data Officers (CDO) Council.
• Bill emphasizes the need for federal agencies to prepare for AI implementation and management.
• Seeks to enhance data strategies across government agencies to better utilize AI technologies.
• Renewal promotes collaboration among various stakeholders to address challenges related to AI readiness

Novigi expands footprint with acquisition of managed services rival

• Novigi has acquired a competing managed services provider to enhance its market presence.
• Move aims to broaden Novigi’s service offerings and strengthen its capabilities in managed services.
• Acquisition positions Novigi to better compete in a growing industry landscape.

Rapid7 Adds Extended Ecosystem Support of Third-Party Detections to Managed ...

• Rapid7 expands its managed services by incorporating support for third-party detection technologies.
• Addition allows clients to leverage a wider array of security tools and integrations.
• Enhancement aims to improve overall threat detection and response capabilities.

CrowdStrike unveils AI Security Posture Management and Data Security Posture Management

• CrowdStrike launches AI-driven Security Posture Management and Data Security Posture Management tools.
• Tools aim to enhance organizations' ability to assess and improve their security posture.
• Offerings emphasize data security, helping organizations better manage and protect sensitive information.
• Use of AI technologies enables real-time insights and improved threat detection capabilities.

This Week in Copiers Twenty Years Ago

Last Week of September 2004

Real Copier Sales

YOU KNOW IT’S TIME TO FOR YOUR CUSTOMER TO CONNECT THEIR COPIER WHEN…

Still haven’t convinced your customer to connect his or her copier to the network? Here’s some compelling reasons for them to do so......read more

Enjoy These awesome copiers threads from 20 Years Ago

This Week in Copiers Fifteen Years Ago

Last Week of September 2009

Please visit and follow FMD Distribution LLC and follow their Linkedin page

Real Copier Sales

Not sure where to post this question. Can Ricoh copiers make legal size booklets with a booklet finisher at the machine as well from the print driver? If so which models...or where can I find more info on brands that can do this? What brands cannot do this at the machine and/or the print driver. This seems to be an issue that many manufacturers are facing.... more here

Check Out These Great Copier Threads from Fifteen Years Ago This Week

se attached file

This Week in the Copier Industry Ten Years Ago

Last Week of September 2014

Real Copier Sales (10 Years Ago)

One of the greatest points of distinction between top sales performers and everyone else is average sale size. Great salespeople typically make much larger sales than the rest of the team -- often by a factor of four to 10 times that of the typical salesperson. But how is this possible when Salesperson A and Salesperson B are selling the same product or service?.....more here

Check Out These Great Copier Threads from Ten Years Ago This Week

Konica Minolta and Kodak Showcase New Front End Solutions for bizhub Presses at Graph Expo 2014

Art Post · 9/25/1411:43 PM

Konica Minolta and Kodak Showcase New Front End Solutions for bizhub Presses at Graph Expo 2014 Industry Leaders Drive and Manage Digital Press Solutions With Common Production Process RAMSEY, NJ --(Marketwired - September 25, 2014) - Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ) and Kodak today announces the release of two new KODAK CREO Servers that will drive Konica Minolta's fully managed monochrome and color digital press solutions for commercial print and graphics

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Konica Minolta Launches FileAssist

Art Post · 9/24/147:46 AM

RAMSEY, NJ --(Marketwired - September 23, 2014) - Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ) today announces the launch of FileAssist, a fully-managed file storage and collaborative solution developed exclusively for Konica Minolta and hosted by All Covered -- Konica Minolta's Managed IT services provider. The company's first cloud solution, FileAssist is ideal for businesses of all sizes looking to collaborate and share information in a secure environment, while also

Topic

Canon to Showcase Diverse Portfolio of Wide Format and Production Print Solutions that Enable 'Creativity Without Boundaries' at Graph Expo 2014

Art Post · 9/30/1410:35 PM

Convention Center in Chicago. As the industry continues to evolve, facing increased customer demands and significant technological shifts, print and marketing service providers are developing new applications and making existing applications more efficient. This year in booth No. 613, Canon will demonstrate how the Company's solutions help enable creativity without boundaries and inspire innovation. "Canon's Graph Expo booth demonstrates the Company's commitment to advancing digital print solutions

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Canon to Showcase Diverse Portfolio of Wide Format and Production Print Solutions That Enable ‘Creativity Without Boundaries’ at Graph Expo 2014

Art Post · 9/25/1411:38 PM

more efficient. This year in booth No. 613, Canon will demonstrate how the Company’s solutions help enable creativity without boundaries and inspire innovation. “Canon's Graph Expo booth demonstrates the Company's commitment to advancing digital print solutions and their strong industry presence in large-format and production printing,” said Dave Erlandson, GM of Caslon PODi. “The Company’s wide range of offerings allows them to tailor solutions to enhance customers’ existing applications and new

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The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts

Art Post · 9/24/147:43 AM

The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts Ricoh Europe , London 24 September 2014 – Today Ricoh announces the Ricoh Pro C7100X series of digital colour cut sheet presses, ideal for small to medium sized graphic arts business, direct mailers, service bureaux, digital printers and centralised reprographic departments. Its features are designed to support print service providers seeking to increase their current digital printing capacity, enter new

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Valtim transforms digital printing and marketing operations with Ricoh’s InfoPrint 5000

Art Post · 9/25/1411:20 PM

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Canon U.S.A. Announces uniFLOW V5.3, Providing Greater Flexibility, Security and Control over Printer and MFP Fleets

Art Post · 9/24/1411:06 PM

offers more flexibility inprint infrastructure design and multivendor support to address customerswith heterogeneous printer environments. “Today’s multifunction devices have advanced to more than just a printcentric device,they have evolved to be and essentialelementinautomating and or optimizing businesses processes,” said Ron GlazResearch Director at IDC. “A key MFP enabler is the incorporation of intelligent document solution software. Canon’s uniFLOW V5.3enhancementsare very timely and relevant

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RICOH Pro C9100 series combines feature-rich digital production print with affordability

Art Post · 9/28/148:30 PM

@breakawaycom.com to schedule a demo. About Ricoh Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD). The majority of the company's revenue comes from products, solutions and services that improve the

Topic

THE PRINTERVERSE ANNOUNCES LINE UP OF PRESENTATIONS AND SPECIAL EVENTS AT GRAPH EXPO 14

Art Post · 9/24/1411:12 PM

located at 1899 Preston White Drive, Reston, VA 20191 USA, telephone: 703/264-7200 , fax: 703/620-9187 , e-mail: info@gasc.org . ### Media Contact: Deborah Corn Principal, PrintMediaCentr (PMC) E-Mail: deborah@printmediacentr.com Twitter: @PrintMediaCentr #GRAPHEXPO, #PRINTERVERSE

Reply

Re: Toshiba to take on Sharp Production System

GIntel · 9/25/149:28 AM

I heard a rumor of this a while back, and considering Toshiba's BW production is based on the previous Ricoh BW production series, a new line is certainly due.

Topic

RICOH Pro C7110x (5 Color) 360gsm in both simplex and duplex

Art Post · 9/24/147:41 AM

The RICOH (Booth 1931) Pro C7110x is a high speed, five color production class laser printer. This new edition to the Ricoh production print portfolio can print at speeds up to 90ppm based upon A4. The RICOH Pro C7110x has a maximum sheet size of 13x19.2; a maximum monthly volume of 240,000 based on A4 and a duty cycle of 700k. The RICOH Pro C7110x prints at 1200x4800dpi and delivers VCSEL image quality on a wide variety of media, from tree-based to synthetics and envelopes. This model has the

Topic

Kyocera taskalpha 2250 release date

Art Post · 9/26/143:57 PM

Does anyone know when this copier was introduced to the US market?

Blog Post

Remember When Everyone Owned a Murata Fax?

Art Post · 9/28/149:39 PM

the years we had three different fax partners. They were Teli (Sweden), Mitsubishi and then Brother. Fax sales in the eighties were HOT! Every business had to have at least one, and if you were fortunate to have some large accounts you couldn'tkeep them in stock. Selling fax machines was just like selling copiers, phone calls, newspaper ads, knocking on the doors was the way to fill your funnel. Here in the NY metro area, I can remember cold calling and always either going up against a dealer

Comment

Re: Why I Still Cold Call in Person!

kathie · 9/25/144:27 PM

OH, I’m Miss Eagle Eye when I go anywhere!! The other local dealer lost his partnership with Ricoh (he was selling Kyoceras instead) so I am always looking for his customers to touch base with too. Sounds like you are in a much larger market than I am. Rarely, do I find even an in-house IT person much less someone who is in charge of Office technology. All the larger companies here are branch offices and decisions are not made locally. My FIRST question is always are you a local company?

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Impact Office Leverages Preton to Add Value to Its Managed Print Services Offering

Art Post · 9/24/1411:15 PM

customers and managed pages for Impact.” About Preton Preton Ltd. is a leading provider of advanced software for reducing printing costs. Preton’s award winning PretonSaver™ software offers enterprises and SMBs revolutionary savings on toner, ink and paper consumption and associated printing costs. Preton's patented Pixel Optimizer™ technology intelligently identifies and deletes wasteful pixels during printing, providing substantial savings without visibly reducing quality. Preton customers include

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Savin MP5002 Fax Forwarding

jswinberlin · 9/25/1410:41 AM

We just replaced a customer's Canon with a Savin MP5002. This is a large medical office which receives hundreds of faxes per day. The Canon was forwarding the faxes to a folder in Paper Port that they use to route the information into their EMR software. The problem is the Canon was sending the faxes as single page PDFs which they like because they can then stack the ones for each patient as needed (they may receive several pieces of patient information from the hospital and it is easier to

Comment

Re: Why I Still Cold Call in Person!

kathie · 9/25/147:28 PM

Oh, I do.. . That’s funny you say, ‘Does the copier just show up?’ Because I hear that a lot and that’s exactly what happens. My questions are a little more involved but I didn’t want to type all of that out. Even the little oilfield services places have HQ’s somewhere else and they go directly to the Ricoh Corp. I don’t say, ‘Is the decision-maker here’, exactly, but I do get to that answer. FedEx, Wells Fargo, Conoco-Phillips, to name a few of our Nationals, don’t even know they are getting

Topic

Inkjet Insider Summit Dives Deep into Emerging Inkjet Technology

Art Post · 9/29/1411:08 PM

sharing, technology demonstrations, and networking. The events also offered attendees a chance to learn what Canon Solutions America, the leader in inkjet technology with 44 percent % market share (W.E. and U.S.)1, is doing to keep its customers ahead of the curve. Cutsheet Goes High Speed The Inkjet Insider Summit,(held September 19-21) offered attendees a preview and live demonstration of the highly anticipated Niagara cut-sheet technology predicted to revolutionize the high-speed inkjet space

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THE CANNATA REPORT'S 29th ANNUAL AWARDS AND CHARITIES DINNER BRINGS FUNDRAISING TALLY TO NEARLY $1.4 MILLION

Art Post · 9/25/1411:27 PM

orientation,” said CJ Cannata, SVP, brand strategy and development, THE CANNATA REPORT, “and it does much more. When Frank launched the survey in 1985, he gave the dealer community a voice. The survey and resulting awards is effectively a social media concept nearly 25 years ahead of its time.” 2014’s winners are: Ricoh Company, Ltd. for “MFP Manufacturer of the Year,” Lexmark International, Inc. for “Printer Manufacturer of the Year,” Toshiba America Business Solutions, Inc. for “Best-in-Class

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The 5 Secrets to Making Larger Sales

Art Post · 9/27/1411:58 PM

September 25, 2014 One of the greatest points of distinction between top sales performers and everyone else isaverage sale size. Great salespeople typically make much larger sales than the rest of theteam -- often by a factor of four to 10 times that of the typical salesperson. But how is this possible when Salesperson A and Salesperson B are selling the same productor service? The answer is that their approaches to selling are completely different. Here are thefive secrets that top performers

Image

Canon Fax 520 I used to sell 1985

copyme · 9/28/149:15 PM

Reply

Re: Kyocera taskalpha 2250 release date

GIntel · 9/28/142:18 PM

Hey Art, Do you mean the Kyocera KM-2250 (pre-Taskalfa brand), if so it launched October 12, 2004. - Jake

Reply

Re: Kyocera taskalpha 2250 release date

Kitz · 9/29/143:19 PM

Cool features yes, image quality not yet up to Ricoh

Comment

Re: Why I Still Cold Call in Person!

Old Glory · 9/25/144:44 PM

ask who, and if they answer with something that resembles a Home Office answer, you need to followup with something like, "So a copier just shows up here without any input from you?" If they say yes, I still ask if they are happy with their service. You are there, you might as well ask the questions because I can tell you from personal experience (30 years worth) that you are giving up way too easily. Just because they aren't local does not mean that they have a central purchasing agent who

Comment

Re: New Ricoh MP 4054/5054/6054 SP Sneak Peak!

fisher · 9/24/148:52 AM

NCP scanning is not new. Its been on Ricoh machines for at least 5 years.

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Print Audit® Releases Secure Version 1.2.3 with Support for Windows 8.1

Art Post · 9/25/1411:29 PM

Print Audit® Releases Secure Version 1.2.3 with Support for Windows 8.1 September 25, 2014 Calgary, Alberta - September 25, 2014 - Print Audit®, the company that helps office equipment dealers grow their businesses, has released an update for the Client component of its secure release and pull-printing solution, Print Audit Secure . Print Audit Secure version 1.2.3 adds compatibility with Windows 8.1, as well as stability enhancements. Print Audit Secure is a print management service which

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Inkjet substrates for Memjet-class wide-format printers

Art Post · 9/27/1412:13 AM

technology to synthetic materials specifically designed for emerging Memjet-class wide format inkjet printers. The new Mohawk Inkjet media line consists of four substrates designed to support a wide variety of printing applications. New products include: Mohawk Inkjet DuPont Tyvek - Waterfast matte inkjet receptive coating Mohawk Inkjet Polyester Pressure Sensitive Permanent Adhesive– Aqueous matte coated polyester Mohawk Inkjet Matte Backlit Film– Aqueous matte coated polyester backlit display film

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Canon U.S.A. Introduces Five Competitively Priced 3000-Lumen Portable Projectors Featuring DLP BrilliantColor™ Technology

Art Post · 9/24/1411:00 PM

projectors weigh approximately six pounds and are backed by Canon’s three-year parts and labor limited warranty and Projector Protection Program (Triple P). The new Canon portable projectors and their native resolutions are as follows: “The addition of these five new portable projectors enhances our abilityto meet the needs of diverse and growing presentation markets andapplications. Color reproduction and image quality is paramount in allCanon technologies, and these new projectors offer our customers

Reply

Re: Kyocera taskalpha 2250 release date

Art Post · 9/28/148:42 PM

I'm not sure, I questioned someone about the model number an assumed it was a taskalpha, but it may be the system you mentioned. I need to call them back or stop in. Thanx for the info

Reply

Re: Kyocera taskalpha 2250 release date

GCBS · 9/29/145:02 AM

There is the tasklfa 2550ci which is discontinued, or the taskalfa 2551ci. 2550ci doesn't have dsdp capability. 2551ci is much more versatile. There some other cool features.

Comment

Re: Why I Still Cold Call in Person!

kathie · 9/24/146:26 PM

Not so much. It’s such a weird deal, like trying to sell cars door to door. I usually say something like: ‘I was in the building seeing…whoever, and thought I would stop by and introduce myself and the company that I represent. Then I leave them with a flyer that shows a couple of different machines and monthly costs. I never got any training so would appreciate any suggestions that you have, Art.

Comment

Re: Why I Still Cold Call in Person!

Art Post · 9/24/1410:49 PM

When I cold call in person, I'm after a few things. Usually I do not bring a brochure unless I already know who the DM is. Here's what I want when I get in: The name of the DM for Office Technology The name of the gatekeeper When the DM maybe available or best time to call Does the DM have an assistant that will schedule appointments, if so what is the name of the assistant I also want to get a good look around, make mental notes of any hardware that I see. My old boss used to ask to use the...

Comment

Re: New Ricoh MP 4054/5054/6054 SP Sneak Peak!

Art Post · 9/24/148:59 AM

fisher, ok, I'll admit I don't know everything and this was the first time I read that. Thus, I thought it was new!!! Thanx for the heads up on this.

Comment

Re: New Ricoh MP 4054/5054/6054 SP Sneak Peak!

Former Member · 9/24/149:00 AM

This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on September 26th. Thank you.

Reply

Re: The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts

txeagle24 · 9/24/145:14 PM

Does anyone know if this is replacing the Pro C651/C751 series, or is this an additional product series? That product seems long-overdue for updating.

Reply

Re: The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts

Art Post · 9/24/145:19 PM

I've been told this product is not replacing any existing products it is in addition to the existing production line

Reply

Re: The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts

Kitz · 9/25/147:45 AM

This unit is a net new production unit and will not replace the C651/C751.

Reply

Re: The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts

Ricoh914 · 9/26/1412:14 PM

I beg to differ. There is no reason it will not take that spot. It is available in 4 and 5 development configurations.

Reply

Re: The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts

Art Post · 9/26/1412:27 PM

Re: The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts

Reply

Re: The Ricoh ProTM C7100X series opens new markets and new opportunities for graphic arts

Art Post · 9/26/1412:28 PM

Does anyone have a hint as to what the MSRP will be for the base unit? The quote above might lead me to believe that this would be in the same ball park as the KM pro C1070.

Topic

HP's Indigo 7800, 30000 Digital Presses, and New Services Make U.S. Debut at GRAPH EXPO 14

Art Post · 9/30/1410:22 PM

, offering print buyers a broader application range and greater value. “Brands are challenging PSPs to redefine traditional print deliverables and timetables, requesting creative new printed pieces in short runs with deadlines that are only feasible with digital printing,” said Yishai Amir, vice president and general manager, Americas Graphics Solutions Business, HP. “At GRAPH EXPO 14, we’re demonstrating new presses, unique applications and introducing HP Service Advantage to help our customers

Topic

IntelliChief Releases Integration Link to Expand Customers’ Integration Options for Its Document Management and Workflow Offerings

Art Post · 9/30/1410:31 PM

large sized businesses. With decades of expertise in the market and seamless integration with leading ERP software, IntelliChief takes companies of all sizes paperless with a typical ROI of less than one year. Users can create, capture, manage, archive, retrieve, and distribute mission-critical documents directly from their familiar ERP screens, eliminating the need for filing cabinets, storage facilities, fax machines, copiers, and paper files. Visit http://www.intellichief.com .

Next

-=Good Selling=-

"No legacy is so rich as honesty."

William Shakespeare

Let's get right to the point, honesty is one huge fundamental virtue and foundational pillar to building trust, respect, and strong relationships.

When you're honest with others and yourself, you build a foundation of trust that allows you to connect more deeply and work together more effectively. Now, think about your clients.

Honesty also enables you to take responsibility for your actions and learn from your mistakes, leading to personal growth and integrity.

Reinforcing the quote to open our time together, in living with honesty, your legacy becomes one of authenticity, trustworthiness, and positive influence.

People (your clients) remember those who were true to their word, and who treated them with respect and fairness.

In a world that can sometimes feel full of falsehoods, empty promises, and in Selling from the Heart fashion, empty suits, the enduring legacy of honesty shines through.

Your first mirror moment:

• In a business world starving for truthfulness and honesty, what do you wish your legacy to be?
• Are you leading your sales life with confident, direct and truthful conversation?

I enjoyed reading, "The Business of Honor" by Bob Hasson along with Danny Silk.

There is a style of communication they refer to as being healthy and aligned with the core beliefs and commitments of honor, and they call this assertive conversation.

Please key on this especially in a business world where trust is extremely low... "I'm going to tell you the truth about my thoughts, feelings and needs."

The following is your sales light bulb moment.

Bob Hasson goes onto to say that this demonstrates trust, in that it says, "I'm not going to do anything to try and manipulate or control the way you see me or respond to me."

I strongly believe healthy conversation like this is mission critical to have to cause the people who really want to know you to trust you, my sales friends, this would be your clients and future clients.

Continuing on with "The Business of Honor",

"Assertive communication fosters trust, safety and belonging. Telling the truth especially difficult truths is one of the main things that causes the people who really want to know us to trust us."

I ask you to think about your clients, now reread the quote above.

Assertive conversations require connection. When we think of connection, let's refer to Brené Brown,

“I define connection as the energy that exists between people when they feel seen, heard, and valued; when they can give and receive without judgment; and when they derive sustenance and strength from the relationship.”

Your second mirror moment:

• Do you believe in your heart that you're creating a space for your clients to feel seen, heard and valued?

Building authentic connections becomes the key to effective, long-lasting and meaningful client relationships.

Client relationships will become stronger as you learn to open up.

Without healthy conversations with your clients, where do you believe the relationship sits, really?

The struggle for many in sales is when you rely upon scripted questions, you usually get scripted answers.

Real conversations require complete participation. It requires you to be present. Genuine healthy conversations are invitations, an invitation to "what is really going on"starts to unfold during these conversations.

Question some of you might be asking yourself, "Larry, how do I achieve authentic, meaningful, genuine and real conversations with my clients?" My answer is quite simple, you let your guard down and stop acting like a salesperson.

START SPEAKING THE TRUTH

To quote, John 8:32,

"The truth will set you free."

Truth transforms feelings and actions. Choosing truth over feelings can transform how a person feels, thinks, and acts. Now, think about your clients.

Truth is an absolute. Truth should transcend emotions and feelings. Now, think about your clients.

I get it, there may be times when you feel hesitant about speaking your truth…because of the way you think it will be perceived, or to avoid confrontation.

I do know this... Spend any amount of time in sales and you will have been faced with the moment, "Do I really share what's going on or do I sugar-coat it to avoid a difficult situation arising?"

Perception is reality through the lens of your clients and future clients. And, my friends, this is what matters the most.

No matter what the situation, you must always be truthful, rather than avoiding uncomfortable conversations. Yet, how many in sales avoid these types of conversations?

Brad Blanton, author of Radical Honesty: How to Transform Your Life by Telling the Truth, writes:

"When we reveal more, we have less to hide. When we have less to hide, we are less worried about being found out. When we are less worried about being found out, we can pay better attention to someone else. In this way, telling the truth makes intimacy and freedom possible."

Your third mirror moment:

• Are you brave enough to start proactive, healthy and assertive conversations that matter?
• Are you and your clients having break through moments with your conversations?

TRANSFORM YOUR SALES WITH PURPOSEFUL AND POWERFUL CONVERSATIONS

"Be brave enough to start a conversation that matters."

Margaret Wheatley

Sales professionals who sell from the heart approach every conversation with sincerity.

They share their thoughts and feelings openly, inviting others to do the same. They engage in active listening by giving their full attention and responding thoughtfully. They encourage deeper dialogue by asking open-ended questions that prompt reflection and discussion.

Sales professionals embrace uncomfortable conversations as part of their growth process, sales reps love the status quo while embracing comfortable conversations.

By embracing purposeful conversations this:

Shows You Care — Dedicate the time to provide insights and creative ideas for your clients to help them grow their business.

Builds Trust — In a post trust sales world, proactive conversation shows that you're invested in their business growth. Closely monitor your client's business and routinely engage with knowledgeable insights to help them cast vision about their business.

Prevents Future Issues — Make sure there are no surprises. Prevent your clients from "making a mountain out of a molehill". Healthy or assertive conversations will help you gain a better understanding about your client's needs, wants and desires before they turn into issues that require tissues.

Here's the deal, if you want to build lasting and impactful relationships with your clients, and I know you do, you must tell them the truth.

Not only do you need to speak the truth with your clients; you also need to be willing to hear the truth from them about your business, how you carry yourself and the experience you're providing to them.

To quote Timothy Ferris,

“A person’s success in life can usually be measured by the number of uncomfortable conversations he or she is willing to have.”

Engaging in uncomfortable conversations leads to self-discovery, personal development, builds confidence, and the believability you have with yourself. These conversations will challenge you to confront your fears and assumptions of others, but stick with them, the outcomes are wonderful.

These conversations build your conversational muscles.

DETACH FROM THE OUTCOMES, TRANSFORM YOUR CONVERSATIONS

A special shout out to my dear friend Scott Schilling for this quote,

"High intention, low attachment"

What would it be like if you entered conversations with high intention and low attachment, as opposed to, high intention and high attachment? Would it change the conversation and outcomes? I submit you that it will.

It takes courage to have assertive, confident and healthy conversations. It also requires practice. The more you seek to connect with your clients in an authentic way, the more you will hone your skills of giving, inviting and releasing (detaching from the outcomes).

To quote Bob Hasson,

"Fostering healthy connection in our business relationships is critical to success, and for this reason, we must be committed to telling the truth, receiving well, and serving well."

Healthy and meaningful connections in your business relationships is not just beneficial; it's mission critical to your success and sustainability.

Commit to truthfulness. Become openminded to having assertive conversations, as this leads to collaboration, enhanced sales performance, and ultimately leads to you having greater success.

In today’s hyper connected business world, all of this becomes the bedrock for building lasting relationships that propel you to greater sales heights.

I will leave you all with one last quote from Brad Blanton in "Radical Honesty",

"We all lie like hell. It wears us out, it is the major source of all human stress… The kind of lying that is most deadly is withholding, or keeping back information from someone we think would be affected by it."

Think about your clients, think about the conversations you're having with them, think of how they view you... And now, to honor your clients is to honor yourself.

Jake Thompson is the founder and Chief Encouragement Officer at Compete Every Day, a lifestyle brand that fosters a competitive personal and professional growth mindset. As a keynote speaker, author, and performance coach, Jake helps individuals and organizations harness the power of resilience, motivation, and leadership to achieve their goals. Through his work, Jake inspires people to embrace competition to drive continuous improvement and achieve success in all aspects of life.

SHOW SUMMARY

In this episode of the Selling From the Heart podcast, we engage in an inspiring conversation with Jake Thompson, founder of Compete Every Day. Together, we explore the vital role of a competitive mindset in sales and how cultivating resilience, motivation, and authenticity can lead to long-term success. Jake shares strategies for overcoming the comparison trap, building mental toughness, and fostering healthy competition within sales teams. This episode is packed with actionable insights to help sales professionals navigate challenges, embrace a growth mindset, and focus on relational selling for lasting impact.

KEY TAKEAWAYS

-Resilience Training: Learn how to build resilience by handling rejection, sticking to a process, and bouncing back after setbacks.

-Healthy Competition: Discover how to encourage healthy competition within teams by focusing on process praise, gamification, and leveraging team dynamics.

-Overcoming Comparison Syndrome: Gain insights into managing the negative effects of comparison, which is often amplified by social media.

-Coaching and Mentorship: Understand the role of sales leaders in sharing their experiences and providing continuous coaching to help their team develop.

-Long-Term Success: Embrace a mindset that values relationships and consistent effort over quick, transactional wins.

-Daily Routines for Success: Learn how to structure your day into productive quarters to stay focused and resilient in the face of challenges.

QUOTES TO REMEMBER

"We must move from a transactional sale to a relational sale."

"It's all about relationships and building them for the long term."

"Resilience is built in struggle."

"How are you competing every day—with your fears, doubts, insecurities, and rejections?"

"Sales is a full-contact sport. You're going to get knocked down, but you have to pick yourself back up."

"Be consistent and hold yourself radically disciplined to make sure it happens."

WHY YOU NEED TO LISTEN:

This episode is packed with practical strategies for cultivating a competitive mindset that helps sales professionals thrive in tough environments. Whether you're looking to boost your mental toughness, develop resilience, or improve your sales performance, Jake Thompson’s advice will inspire you to compete with yourself and drive long-term success in your sales career.

📌FOLLOW THE CONVERSATION

Jake Thompson's LinkedIn / jakethompsonspeaks

Learn more about Darrell and Larry:

➡️Darrell's LinkedIn: / darrellamy

➡️Larry's LinkedIn: / larrylevine1992

➡️Website: https://www.sellingfromtheheart.net/

📕Get the Game-Changing Book That Will Boost Your Sales... While Protecting Your Relationships and Reputation! Now available for shipping at Barnes & Noble! Discover more: https://sellinginaposttrustworld.com

📕Order the rerelease of Selling from the Heart today: https://www.barnesandnoble.com/w/sell...

🔔 Never miss an episode—SUBSCRIBE to our YouTube channel:

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📫Click for your Daily Dose of Inspiration:

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This Week in the Copier Industry 5 Years Ago

Threads from 5 Years Ago This Week

see attached file

Hacked!

9/27/2024

Sponsored by

Recent Hacking Incidents and Cybersecurity Concerns

"US charges three Iranians with 'hack and leak' of Trump campaign"

• Three Iranians linked to the Islamic Revolutionary Guard Corps were charged with hacking Trump's 2020 campaign to leak sensitive information.
• The hackers aimed to disrupt U.S. elections, with the indictment marking a significant countermeasure against foreign interference.
• Link to article

"Justice Dept. charges three men in alleged Iran hack of Trump campaign"

• FBI investigated hacking attempts on Trump campaign staff emails, leading to charges against Iranian operatives.
• The attack was part of a broader campaign to disrupt the U.S. election process, targeting both Trump and others.
• Link to article

"Trump campaign hack traced to three Iranians seeking to disrupt election, DOJ says"

• DOJ reveals that three Iranian hackers targeted the Trump campaign to obtain sensitive data and disrupt U.S. elections.
• The indictment is part of broader efforts to combat foreign interference in U.S. elections by state-sponsored actors.
• Link to article

"Iranian operatives charged in the US with hacking Donald Trump's presidential campaign"

• Iranian hackers targeted Trump's 2020 campaign and leaked critical documents, causing political and security concerns.
• The charges highlight the ongoing threat of foreign influence in U.S. politics, especially from hostile nations like
• Link to article

"Millions of Vehicles Could Be Hacked and Tracked Thanks to a Simple Website Bug"

• A flaw in a Kia web portal allowed hackers to track and access millions of vehicles, creating a significant security risk for owners.
• The vulnerability highlights the ongoing cybersecurity challenges in modern, connected vehicles.
• Link to article

Administrator account blamed for rail terror message hack

• A hacked administrator account led to a disturbing terror-related message shown on Wi-Fi networks at 19 UK railway stations.
• The incident raised concerns about security vulnerabilities in public Wi-Fi networks.
• Link to article

"Journalist booted from X after publishing hacked Vance document"

• Journalist Ken Klippenstein was suspended from X (formerly Twitter) after sharing a hacked document related to Senator JD Vance.
• The incident sparked a debate over freedom of the press and cybersecurity on social media platforms.
• Link to article

"Ranveer Allahbadia's YouTube channels hacked, videos deleted"

• Popular YouTuber Ranveer Allahbadia's channels were hacked, with all videos deleted and the channels renamed.
• The incident mirrors a recent Supreme Court YouTube channel hack, raising concerns about cybersecurity for public figures.
• Link to article

"UK police investigating Islamophobic hack of Wi-Fi at train stations"

• Wi-Fi networks at multiple UK train stations were hacked, displaying Islamophobic messages to users.
• Police and security experts are investigating the incident, which has raised alarms about public network vulnerabilities.
• Link to article

-=Stay Safe=-

see attached files

A little AI fun with Johnny Carson

You're sitting across from Johnny Carson, the legendary host, with the bright lights shining, the band playing a smooth intro. Carson leans forward with that sly smile, and in his signature voice, he kicks things off:

Johnny Carson: "Well, well, well, Art Post, ladies and gentlemen! This guy's been selling copiers longer than some of our audience has been alive! Art, 40 years in the copier business—that's a lifetime! I gotta ask, how do you keep it fresh? You’re not tempted to start selling something a little more... exciting, like—oh, I don’t know—jetpacks?"

Art Post: Wow! Jet Packs, really wish I would have been able to sell those, my sales would have been soaring!  Kidding aside, I treat every day as a new opportunity to sell a copier to someone who can benefit from my services.  It never gets dull when meeting new people and solving real business issues with office technology.

Johnny Carson: [Johnny chuckles softly, leaning back] "Now, I’ve heard some wild stories about copier salesmen, Art. Tell me, what’s the craziest situation you’ve ever found yourself in while trying to close a deal? You know, like someone saying they can’t sign the contract because their pet parrot needs to approve it first?"

Art Post: LOL, I've been in a few of those offices that had parrots, however thank goodness they weren't able to opine.  I'm probably going back 20-30 years old and I can remember sitting in a clients office well past 5PM try to close a deal.  I told myself I'm not leaving this office until I had the signed order. After each question I asked I remaining client until my client offered up an answer, it was sometime after 6PM when we finally agreed to the order.

Another great story, me and my buddy were scheduled to demo a copier at a house.  We knocked on the front door two to three times and no answer. Okay, maybe we need to try the back door?  We opened up gate to the fence and to our surprise we scared the crap out of the guys wife that was sun bathing nude in the back yard.  Needless to say we left in a hurry and never did the demo.

Johnny Carson: "And I hear you're trying to sell a new copier to Greg Walters. Now, we all know he’s a tough guy to impress. What’s your game plan? You gonna wine and dine him, or do you have some secret copier trick up your sleeve to seal the deal?"

Art Post: Greg?  How did you know that?  Guess AI knows all.  Greg is a tough cookie, however getting Greg to talk about his passions first (like bourbon) will open him open some.  We can then talk about the best bourbons is a reflection on the how good our Ricoh products are.  After a few drinks I think I'll be able to sell Greg whatever he needs.

Johnny Carson: [Johnny grins mischievously] "Well, you’ve definitely got the charm, Art. And I bet you’ve seen some serious evolution in technology since the days when you started. I mean, back then, a 'portable copier' was probably the size of a Buick, right?"

Art Post: Yes a Buick, oh man those were huge cars.  Back in the day and before I started in the industry some of original production copiers were almost equal to the size of VW bug.  Some installs would take three or four guys to get a copier up a few flights of stairs. Can you imagine being in a suit and tie in the heat of the summer lugging those copiers around?  However, those were great times and great commissions.

Johnny Carson: "Art, before we wrap up—now, this is just between you, me, and the millions of folks watching at home—what’s one thing you wish more people knew about copiers or your industry? Come on, let’s give ‘em something to think about."

Art Post: Copiers are still machines and they always seem to break at the wrong time, Murphy's Law right? When selecting a copier always look at the total cost of operation, than means supplies, service, support and the cost of the copier. In addition make sure you're working with a rep, of course like me that's knowledgeable and can point you to the right copier for your needs.

Johnny wraps it up with a laugh and a handshake, saying, “Art Post, everybody! The man who makes sure your documents are crisp, clear, and under control!”

-=Good Selling=-

Special thanx to Greg Walters for getting my creative juices flowing with AI