Skip to main content

September 2023

This Week in the Copier Industry 10 Years Ago

This Week in Copiers Ten Years Ago

First Week of October 2013

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales

Most will say, argghh, it's way to complicated and I don't have the time for that. All I want to do is sell and make money or I'm sure the commission report is correct and there's no need to double check it. How about this one that was once stated to me many years ago, "we don't make mistakes with commission reports".  WHAT!!

read the rest here

Check These Great Copier Threads from Ten Years Ago This Week

Konica Minolta cuts ribbon on new Livonia office

·
Konica Minolta Business Solutions U.S.A. Inc. officially opened its new Michigan branch office in Livonia during a ribbon-cutting ceremony Sept. 20 attended by Livonia Mayor Jack Kirksey and several other local dignitaries. The new showroom is located in the Eastern Michigan University building at 38777 Six Mile Road. It replaces Konica’s former Michigan branch office in Wixom. The new state-of-the-art facility will allow KMBS to hire more sales and administrative staff and is more energy
File Premium

ricoh mpc 3003 vs xerox 7830.pdf

·
Topic

Canon U.S.A.'s imageRUNNER ADVANCE 4200 Series Brings Next Generation Platform to Midrange Black-and-White MFP Segment

·
models also support up to four fax lines, work with a VoIP network, and have the ability to share the fax function of another imageRUNNER ADVANCE device. Enhanced Connectivity Solutions The mobile and cloud functionality integrated into the new imageRUNNER ADVANCE lineup provides customers with the flexibility to work from virtually anywhere. Canon offers a number of solutions that allow users to print from and scan to select tablets or smartphones - and retrieve documents securely by logging in
Topic

J.D. Power Reports: Canon Ranks Highest in Customer Satisfaction among Multi-Functional Inkjet Printer Manufacturers

·
J.D. Power Reports: Canon Ranks Highest in Customer Satisfaction among Multi-Functional Inkjet Printer Manufacturers Performance and Reliability Are the Primary Drivers of Overall Customer Satisfaction PR Newswire WESTLAKE VILLAGE, Calif. , Oct. 2, 2013 /PRNewswire/ -- Canon ranks highest in customer satisfaction with multi-functional inkjet printers, performing particularly well in reliability, according to the J.D. Power 2013 Multi-Functional Inkjet Printer Satisfaction Report SM released
Topic

Scodix Enjoys Record Numbers at PRINT 13 Exhibit; Report Sales in North and Latin America Off Floor

·
News – For Immediate Distribution SCODIX, ISRAEL – October 2, 2013 – Scodix, the leading provider of digital enhancement solutions for the graphic arts industry, today announced record-breaking results from their PRINT 13 exhibition in Chicago last month. The company reports the show generated the most leads, highest booth traffic, and samples distributed ever recorded at a North American event by the firm. In addition, Scodix can trace sales of the new Scodix Ultra ™ Digital Enhancement
Blog Post

Where's the sizzle for selling Managed IT or BDR (backup Disaster Recovery)?

·
I've been thinking about this for the past week or so. Where the frak is the sizzle for selling Managed IT or BDR (backup Disaster Recovery)? Selling Managed IT and BDR is boring!! As my wife states "it's a real snooze"! Where is the sizzle? Am I missing something? There's no oohhs and ahhs with Managed IT/BDR, unlike when you see a beautiful color print emerge from an MFP aka copier. Or do you see a clients eyes light up with that look of "buy me"when you tell them your BDR service will mirror
Blog Post

How Well Do You Know Your Sales Comp Plans?

·
advertisers, and it is so true. I have reminders pinned in the walls of my cubicle so I don't forget!! Thus take some time to think of all the plans that are in your sales arsenal, make your own flyer, pin or tape it to your wall at the office, your pitch book and be prepared to do some business! -=Good Selling=-
Topic

Delmar Press moves into digital with Ricoh technology

·
Larry Springthorpe, managing director, Delmar Press, ‘This is our first serious move into professional digital print production and we are very pleased with the results so far. What has really impressed me about the Ricoh machine even more than the high quality and production capabilities is its huge substrate versatility – printing on plastics or the ability to produce very high-end short run books, for example. We wanted more than a digital machine that just did the same as litho only in smaller
Topic

Ricoh Senior VP of Marketing Dominic Pontrelli to present at The CMO Club Fall Innovation and Inspiration Summit, Los Angeles

·
Inspiration Summit (Los Angeles). Pontrelli is a seasoned sales and marketing executive with more than 30 years' experience at Ricoh, including both domestic and international responsibilities in key business units and strategic planning organizations. Pontrelli is responsible for setting Ricoh's marketing strategy, including technology and solutions, channel development, new media and communications. He also oversees Ricoh's new business development and alliance strategy, as well as Ricoh's
Topic

Canon Solutions America Expands Support for Xplor International

·
association since its inception almost 35 years ago.” said Skip Henk, President/CEO of Xplor International. “Going from Gold to a Platinum sponsorship once again demonstrates Canon’s ongoing commitment to supporting educational programming to the association and industry in general.” “Our decision to become a Platinum Partner is rooted deeply in the belief that our two organizations can aptly work together to drive growth in our marketplace. Since our inception, Canon Solutions America has placed
Topic

Canon Business Process Services Spotlights how Centralizing and Digitizing Invoice Intake Can Improve AP Processing

·
paper, fax and email attachments. Converting these invoices into data formatted for enterprise management software used by organizations requires time, resources and higher costs. In Canon’s experience working with large enterprises, the average cost of manually processing an invoice can be approximately $20 versus $4 for automated processing. Canon points out that correcting errors and processing invoices in a timely manner are other significant challenges. To help companies overcome these
Topic

Xerox DocuMate Scanners Now Convert Volumes of Paper Documents into Useable Business Intelligence

·
www.visioneer.com . Visioneer offers both product lines under a single reseller partners program. The 20/20 Perfect Vision program optimizes VAR margins and sales opportunities through volume incentive rebates, sales support and marketing tools. Additional information can be found at www.visioneer.com/2020 . Note: To receive RSS news feeds, visit http://news.xerox.com/rss . For open commentary, industry perspectives and views visit http://www.linkedin.com/company/xerox , http://twitter.com/xeroxcorp , http
Topic

Canon U.S.A. Announces New Customer Support Center in Albuquerque

·
, including digital cameras, camcorders, printers, and copiers. The new location will also support Canon's growing professional printing, cinema, and eCommerce customers. It is anticipated that the support center will create at least 150 call center positions over a three-year period. Hiring is expected to commence in early 2014, with operations anticipated to begin in April 2014. "Expanding our support centers illustrates our continuing commitment to providing 100 percent U.S.-based customer
File Premium

Canon C9270 Pricing on the Street.pdf

·
Reply

Re: Adobe PostScript vs. Emulation

·
All you have to do is look at the competitive analysis (See Attached) between the Ricoh C4503 and C6502 against the competitors from Canon, Xerox, and KM to see how much of a difference True Adobe PostScript makes in the printing speed. Emulation machines are noticeably slower, to the point that you could argue that a lesser Ricoh needs to be proposed in order to compare accurately.
Konica
Comment

Re: Managing Print Costs for Wide Format Ink Plotters

·
For all Premium Members here is the link in the "clips" section of this web site to access the document https://www.p4photel.com/clip/...ttersvsledsystemsxls
Topic

Océ South Africa launches Canon PRISMAprepare version 6.1 for ultra-fast document make-ready

·
of these features, print providers can easily prepare and optimise colour documents for high-quality colour printing. Kruger concludes: "The new version of PRISMAprepare software will release the full power of OcÉ and other third-party production cut-sheet printers." OcÉ South Africa OcÉ South Africa, wholly owned by the Bidvest Group, is one of the leading providers of document management and printing for professionals in South Africa as well as neighbouring countries. The OcÉ offering
Topic

Toshiba Partners with Digital Gateway to Support Independent Dealer Network

·
Toshiba Corporation, the world’s eighth-largest electronics/electrical equipment company. TABS is a leading managed document services (MDS) provider with experts that help organizations take control of document security, workflow and print environments. With the award-winning Encompass™ managed print services (MPS) program, e-STUDIO™ line of multifunction printers (MFPs), toner products and retail information/thermal printing systems, TABS is leading the way for businesses to print smarter, work
Topic

Continued Expansion For Successful Document Management Company 'Prime Document'

·
year Managing Director Simon Thompson said: “We're continuing to experience progressive, measured and steady growth. With the acquisition of new clients comes a requirement to increase production out-put. Our new 6,000 sq feet production hub, fitted with the latest Konica Minolta bizhub PRO 1052's, significantly increases throughput rates and pushes our print quality even higher.” Prime Document IT and Technical Director, Lee Rowlands added: “The addition of three new bizhub PRO's is a further
Reply

Re: Canon U.S.A.'s imageRUNNER ADVANCE 4200 Series Brings Next Generation Platform to Midrange Black-and-White MFP Segment

·
A few questions for the Canon experts! Can this system only scan to google docs? Can you get the bookletmaker on the 4225?
Reply

Re: Toshiba Erasable Toner Copier

·
ink is blue, option is $1,600 or so MSRP and also has a scanner unit in the system to archive the data before the toner is erased. There is a latent image on the paper (you really can't even see it). Good idea, however re-using the paper after it has been printed (ran through fuser), handled, marked up, and then erased. I'm thinking you won't be able to get that many clean sheets (no folds, dog ears, pen marks, wrinkles) to put back into the feeder to erase the blue toner.
Topic

Preton and SYNNEX Corporation Sign Agreement for the Distribution of PretonSaver throughout North America

·
. PretonSaver is an advanced print management software application that gathers and provides detailed print usage data for optimizing organizational printing activities. PretonSaver collects a robust set of user focused reporting data from all network and locally connected printers and includes extensive print rules with policy enforcement capabilities. By delivering these key PretonSaver capabilities together with PRINT Solv , MPS providers using PRINT Solv can provide their customers with a stronger
Topic

MP C6502 "Gotcha"

·
While pricing out a MP C6502 system I made a huge mistake. I needed to configure the MP C6502 with GBC Stream punch and booklet maker. I did the old look at (v) and the look up the finisher, but for some reason I messed up. With the MP C6502 you can't add Ricoh's bookletmaker the SR4100 and have GBC stream punch. You have to add the huge BK5010e Plockmatic booklet maker and the SR 4110. End result is that the plockmatic added almost $10k to the deal. While Canon's C9270 can have both the Canon
Topic

Need Ricoh Hard Drive

·
Need Hard drive for Ricoh printer. EDP COde 400614 HDD type 2600. New or used please email deanw@affordablebusinesssystems.com
Topic

New Ricoh MP2553 3053 3553

·
Click the link below for the brochure......coming soon to a dealer near you. http://media.ricoh.com.au/Orch...ww0000002pNXdAAM.pdf
Topic

Remote Fax

·
With this feature you can have 1 machine connected to a fax line and the network with the Fax Connection Unit and up to 5 additional machines on the same network with Fax Connection Units and send and receive with any and all machines. Can anyone tell me if they have done this how the sender on the outside differentiates which machine they are sending to?
Blog Post

BTA East Grand Slam 2013 "My Top Six Likes"

·
Baltimore was awesome!The BTA event had excellent attendance by Office Equipment Dealers plus all of the vendors that I spoke to were in agreement that they thought the show was well attended and the quality of contacts and meetings were top notch. Not in an particular order, but here's what I liked when I visited the vendors looking for new products, features and or services. Global Printer Services: Half the battle when looking for a new vendor or adding services is the knowledge and tenure
Topic

Color Management Services

·
Topic

California Document Management and Document Conversion Company, BMI Imaging Systems, Complies with Federal-Level Security Measures

·
Information Processing Standard (FIPS) 200. The guidelines apply to all components of an information system that process, store or transmit federal information. By implementing security controls described in NIST SP 800-53, BMI’s primary document conversion facility has demonstrated the compliance capabilities necessary to handle confidential records associated with Government (Federal, State, Local), Healthcare and Energy industries. BMI’s security enhancements include 24/7 external video monitoring
Topic

MakerBot Announces Shipment of First MakerBot Digitizer Desktop 3D Scanners, a MakerWare 2.3.0 Update, and Exciting New Filaments

·
dual extrusion printing and for those printing on the MakerBot Replicator 2X, they have the option to print with color-matched rafts and supports, creating cleaner, more consistent surfaces on dual extrusion prints. This new MakerWare 2.3.0 update also introduces Extrusion Guards, ultrathin barriers that wrap around the perimeter of dual extrusion prints. These guards clean excess filament off of the extruder nozzles, reducing nozzle clogging and improving performance. Multimaterial Support is
Topic

New Dell Imaging Solutions Integrate Cloud Document Sharing Services to Improve Business Collaboration

·
ROUND ROCK, Texas, Oct 01, 2013 (BUSINESS WIRE) -- --Dell C2665dnf is the world's smartest color multifunction printer(1) Today Dell unveiled the Dell Document Hub cloud service which allows users to share, create and print across many common cloud document platforms. Additionally, the company announced four new printers: a color multifunction (C2665dnf), color single function (C2660dn), and two mono multifunction printers (B2375dnf and B2375dfw). Dell's affordable and flexible imaging
Blog Post

BTA East Grand Slam 2013 "My Top Six Likes" Part 2

·
speaker he is! I could only wish that when he was selling copiers that I was one of his customers looking for a system, you just have to be impressed with how he delivers his message. The message? Dealers need to embrace the change in the way customers want to interact with your sales teams. The days of walking down the street handing out 50business cards and brochuresis long gone. Darrell understands the significant changes in social media that's taken place in the last couple of
Reply

Re: Adobe PostScript vs. Emulation

·
The cost of PostScript on Ricoh is half of what it used to be with most models being below $300 cost to the dealer. Kyocera is an emulation......it works but it's not near as good as Ricoh's true Adobe PostScript. Jobs rip considerably slower and the image quality isn't nearly as good as the Ricoh.
Reply

Re: Adobe PostScript vs. Emulation

·
I thought Canon and Xerox were emulations as well...my bad.

This Week in the Copier Industry 5 Years Ago

Real Copier Sales

I've always stated that as long as you work hard you never know what tomorrow will bring you.

For years and years I've spent at least 30-45 minutes a day on Linkedin. Whether it's giving congrats for a new job/position, posting links to this site, posting interesting links to other sites, sharing threads, and making sure I send everyone a "happy birthday" note

more here

Enjoy These Awesome Copier Threads from 5 Years Ago

Konica Minolta’s Award Winning Digital Print Technologies Showcased at Print 18

·
offset presses with the digital benefits of variable data printing and zero make-ready. Although the engine is not on the floor this year, our exhibit is showcasing some visually stunning print samples from the KM-1 to all visitors at the booth. Other Konica Minolta printers on display feature cut sheet, wirebinding, and booklet-maker functions. All the above mentioned technologies, as well as others at the tradeshow booth, demonstrate Konica Minolta’s commitment in meeting customer needs via a suite
Topic

Konica Minolta Receives Two Keypoint Intelligence 2019 PRO Awards

·
production devices we tested in the last year.” Konica Minolta has been recognized as a leader in the print and label production industry for many years. The company continually strives to deliver solutions that increase productivity and generate additional revenues for commercial printers, from small-to-mid-sized businesses to global enterprises. The digital presses recognized by Buyers Lab for a 2019 PRO award is further evidence of these achievements, and reinforces the value proposition the
Topic

Ricoh unveils centralized SaaS platform to enhance visibility, efficiency of print and digital communication workflows

·
CHICAGO, Oct. 1,2018 /PRNewswire/ -- (PRINT 18, Booth #3011) - Ricoh USA, Inc. today unveiled a new software-as-a-service (SaaS) platform that empowers print service providers (PSPs) to easily control, manage and report on digital and print channels. The scalable and secured RICOH Communications Manager is a standardized platform used to manage, view and report on job status and activity. At a time when PSPs have never had more to keep track of, Communications Manager helps make sense of it
Topic

Toshiba Client Solutions Joins Sharp Group, Looks to a Positive Future

·
, and service support within the context of Sharp’s growth strategies, Sharp 8K and AIoT strategy. Drawing on Sharp’s world class technology portfolio, and strengths in procurement and sales, TCS aims to maximize synergy with its new parent, and is committed to delivering even more excellent products, solutions, and services that meet customer needs and demands. View source version on businesswire.com : https://www.businesswire.com/n...e/20181001006088/en/ CONTACT: Toshiba Client Solutions Co. Ltd
Topic

Canon Announces Version 7 of PRISMAprepare Software, Introducing Next Generation of Make-ready Tools for Print Providers

·
printers and in-plants are still manually preparing print files because they think workflow automation software will be too expensive or difficult to implement. With this in mind, PRISMAprepare version 7 was created in a more modular fashion, providing businesses a digital printing make-ready solution that allows them to configure the application based on their own unique requirements, using and purchasing only the capabilities they need. "Canon understands our customers' need for flexible solutions
Topic

New award-winning RICOH Supervisor brings more profitability and productivity to print businesses

·
CHICAGO, Oct. 1, 2018 /PRNewswire/ -- (PRINT 18, Booth #3011) -- Ricoh USA, Inc. today announced a cloud-hosted, vendor-agnostic solution that empowers printers to accurately and quickly gather high-value data from across their operations to increase profitability and productivity. Scalable and secured, RICOH Supervisor collects, sorts and analyzes data from Internet of Things (IoT) endpoints and presents it in visual, intuitive, informative dashboards. These dashboards can be tailored to
Topic

Ricoh dominates PRINT® 18 RED HOT Technology awards

·
CHICAGO, Oct. 1, 2018 /PRNewswire/ --PRINT 18, Booth #3011-- Ricoh USA, Inc. today announced that it, along with its subsidiary Avanti Systems, has received 12 " RED HOT Technology" and two Vanguard Awards. Spanning the Digital Presses, Marketing Multi-channel Solutions, Sales Management Systems and Workflow Automation Solutions categories, Ricoh's winners are RICOH Supervisor, RICOH Communications Manager, Clickable Paper™ , RICOH Pro C9200 Series , RICOH Pro C7200X Series and RICOH Pro
Topic

Double BLI wins for Ricoh’s next generation production presses

·
Europe, says: “The fact that the Ricoh Pro C9200 and Ricoh Pro C7200x followed in the footsteps of their predecessors in winning these awards demonstrates just how Ricoh’s technological developments continue to support PSPs and their evolution in the fast-changing print environment. The judges clearly agreed that the new capabilities and enhancements are valuable developments that elevate print production and performance.” “The Ricoh Pro C9200 is an outstanding choice for the commercial print space
Topic

GAM Graphics and Marketing partners with Ricoh, changing the game for 5th color printing with the RICOH Pro C7210X

·
-in-class price performance, the C7210X offers GAM a large color gamut and impressive substrate flexibility to produce innovative, eye-catching applications that help them and their customers stand out from the crowd. The C7210X will be on display at PRINT 18, September 30 to October 2, in the Ricoh booth, #3011. GAM is known for its next-day print services and serves more than 1,300 customers in the Virginia region and across the country. The printer has made a name for itself delivering
Topic

Ricoh MP C306SPF Can't print

·
C306SPF in the field. Client states when any color toner goes empty they can't print, even if they just want to print black. Has anyone else seen this issue? Art
Topic

Xerox Earns Leadership Position in Ninth Consecutive Quocirca Managed Print Services Market Landscape Report

·
NORWALK, Conn.--( BUSINESS WIRE )-- Xerox Corporation (NYSE: XRX) has again solidified its place at the top of the managed print services (MPS) market, taking the leadership position in Quocirca’s worldwide market landscape report for the ninth consecutive time. “Xerox’s consistency of leadership in this space has once again landed them on top,” said Louella Fernandes , associate director, Quocirca. “Xerox’s track record in multi-vendor support, global delivery, comprehensive analytics and
Topic

Selling from the Heart by Larry Levine

·
Yesterday I receivedmy copy of Selling from the Heart (Larry Levine). I got through the first 80 pages last night and will try to finish the book up this week. For those of you that don't know Larry, he's been and still is a Print4Pay Hotel member. He started in the copier Industry in 1988. Larry and I first met back in the early 2000's at a Ricoh Show in Vegas I believe. Ever since then we've kept in touch through the forums and a few phone calls each year. If you get the chance I recommend
Topic

Xerox Earns Leadership Position in Ninth Consecutive Quocirca ManagedPrint Services Market Landscape Report

·
NORWALK, Conn.--( BUSINESS WIRE )-- Xerox Corporation (NYSE: XRX) has again solidified its place at the top of the managed print services (MPS) market, taking the leadership position in Quocirca’s worldwide market landscape report for the ninth consecutive time. “Xerox’s consistency of leadership in this space has once again landed them on top,” said Louella Fernandes , associate director, Quocirca. “Xerox’s track record in multi-vendor support, global delivery, comprehensive analytics and
Topic

Xerox Names Louie Pastor Executive Vice President and General Counsel

·
NORWALK, Conn.--( BUSINESS WIRE )-- Xerox (NYSE: XRX) announced todaythe appointment of Louie Pastor asexecutivevice president and generalcounsel, reporting to Vice Chairman and CEO John Visentinandserving asa member of thecompany’s Executive Committee. Pastor will overseeall of Xerox’slegal affairs,includinglegal aspects of the company’s various strategic initiatives,and lead the company’scorporate securityandgovernment-related and public policy activities on domestic and international affairs
Topic

Canon Solutions America Announces New Cooperative Agreement with County of DuPage, IL and National IPA

·
volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S. For more information on Canon Solutions America, please visit csa.canon.com. Canon is a registered trademark of Canon Inc. in the United States and elsewhere. Océ is a registered trademark of Océ-Technologies B.V. in the United States and elsewhere
Topic

Zalsman expands inkjet capacity with Europe’s first Ricoh ProTM VC70000

·
President Commercial Printing, Commercial and Industrial Printing Group, Ricoh Europe, says: “This new platform and these new inks are exactly what the printing industry has been waiting for. For Zalsman the combined print quality and versatility of our inkjet technology is enabling a significant transition from offset to digital.” To support the Pro VC70000 Zalsman will also install Tecnau finishing equipment. For more information visit www.ricoh-europe.com . |About Ricoh| Ricoh is empowering
Topic

New Xerox Combination Scanner Offers Affordable and Convenient DocumentCapture

·
. Under a trademark licensing agreement with Xerox Corporation, the Xerox Simplex Combo Scanner will be manufactured and marketed by Visioneer pursuant to Xerox’s quality control standards. Economical Investment and Performance Offering an extremely low price for a combination scanner, the Xerox Simplex Combo Scanner provides businesses surprising value for their dollar with optimal scan speeds and image quality enhancement not expected at this price point. The Simplex Combo Scanner provides
Topic

Canon Solutions America Expands Possibilities for Graphics Company, Group Imaging

·
Melville, N.Y.–Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., Inc. today announced that display manufacturing and graphic printing company, Group Imaging, has acquired an Océ Colorado 1640 roll-to-roll printer, strengthening the company's leadership position as a first class graphics provider based in Mesa, Arizona. Group Imaging prides itself on offering unparalleled versatility to a unique customer base across the U.S. and Canada, and with this new acquisition they
Topic

Canon Business Process Services On-Demand Webcast: The Role of Social Media Evidence in Product Liability Litigation

·
NEW YORK , Oct. 2, 2018 /PRNewswire/ -- Canon Business Process Services, Inc. (Canon), today announced the availability of an on-demand webcast that highlights an important and timely legal issue. When mired in a product liability case, getting access to the other party's social media posts can be a critical part of the strategy for trial. Canon's webcast provides practical information on how courts limit access depending on privilege, relevance and proportionality as well as how legal
Blog Post

Why I Spend Time on Linkedin Everyday

·
"happy birthday" note. It's just something I do. Recently, I heard a statement that it takes 21-28 days of doing something to make it a habit. Guessing that's the same for athletes when they practice over and over to get that muscle memory. Linkedin has become a daily part of my selling day, whether it's for the copiers that I sell or promoting the Print4Pay Hotel. Yup, it's a habit now Today was kinda busy, I was on the phone (hands free) when I received a call from outside of my area code. I
Reply

Re: Ricoh MP C306SPF Can't print

·
I think that has always been the way it works.
Topic

ECi Software Solutions Acquires Office Document Consulting Inc.

·
FORT WORTH, Texas--( BUSINESS WIRE )--ECi Software Solutions, a leader in cloud-based business management solutions , today announced it has acquired Office Document Consulting Inc. (ODC), a global provider of sales automation software for the office equipment, managed print and IT channels. ODC’s DOCassess™ product suite includes sales automation tools for assessments and proposals, asset mapping, QBRs (Quarterly Business Reviews), TCO (total cost of ownership) calculators and fleet
Topic

Epson Earns Five PRINT 18 RED HOT Technology Designations

·
. Epson received RED HOT designations for the following products and respective categories: DS Transfer Photo Paper – Consumables Substrates SureColor ® F2100 Direct-To-Garment Printer – Specialty Printing, Post-Press Finishing SureColor F9370 Dye Sublimation Printer – Wide-Format Digital Printing Devices SureColor T3170 / T5170 Wireless Technical Printers – Wide-Format Digital Printing Devices SureColor T3470 / T5470 High-Production Workgroup Printers – Wide-Format Digital Printing Devices
Reply

Re: Selling from the Heart by Larry Levine

·
We got our copies late last week. By we I mean each member of our sales team.
File Premium

Add Millions to Your Top Line

·
Reply

Re: Smart Operations Panel

·
Not saying it's right but if I am installing a new Ricoh that is replacing an old Ricoh, I move the Classic buttons to the Home screen and move the others out. I so seldom get a complete audience when doing install training so I feel the greatest imperative is to minimize the learning curve. Usually one of my selling points has been that the user interface is consistant with what they are used to.
Topic

RJ Young Announces 2018 John T. Crunk Scholarship Recipients

·
equipment dealers in the Southeast, specializing in document management solutions, managed print services, IT services, and office imaging. Headquartered in Nashville, Tennessee, RJ Young has been in business since 1955 and has over 600 employees in 28 sales and service locations across eight states. Under the corporate tagline “Your productivity is our mission,” RJ Young helps modern professionals become more successful in their businesses with solutions to securely manage paper and digital
Blog Post

How Authenticity Can Maximize Your Prospecting Results

·
“Authenticity is a collection of choices that we have to make every day. It’s about the choice to show up and be real. The choice to be honest. The choice to let out true selves be seen.” Brene Brown Authenticity is one of the biggest challenges for salespeople in a profession riddled with scrupulous, fake and disingenuous sales reps; that quite frankly many buyers despise them. However, authenticity separates sales reps from sales professionals and this is what buyers want! It may sound a bit

User Codes and Mac

·
I've always had problems with the combination of User Codes and Mac printing. We have an office that is 90% Mac and they have decided to implement user codes. With Windows, piece of cake...embed them in the driver and you're done. With Mac, I've used CUPs and some of the OS' allowed me to enter it as a default setting in Job Log but most haven't. When unable to I set up a preset titled user code and tried to train the customer to select this preset when printing...however, when printing from
Topic

EFI Appoints Bill Muir as New CEO

·
EFI Appoints Bill Muir as New CEO FREMONT, California -- October 4, 2018 -- Electronics For Imaging, Inc.(Nasdaq:EFII), a world leader in customer-focused digital printing innovation,today announced that its Board of Directors has named William (Bill) D. Muir as its new Chief Executive Officer. Muir was most recently the Chief Operating Officer of Jabil, a product solutions company. His appointment is effective October 15, 2018, when he will also join the Board of Directors. Muir succeeds
Reply

Re: Customer Service Field/Sales rep

·
People who want to provide quantifiable support for this should read the book From a Good Sales Call to a Great Sales Call by Richard M Schroder. Disregard the name of the book. The real valuable part is the "Win/Loss Analysis System". The first line of the book is, " Understanding why a deal is won or lost is critical, yet most salespeople have little (if any) understanding of the true reason for winning and losing." Why? Because even if they ask, they will seldom get the real reason. The
Reply

Re: Customer Service Field/Sales rep

·
It really makes a ton of sense. How many sales people know how they are perceived by the prospect?. We all think we have that unique charm that meshes with all people. Who is going to tell us to our face that we talk too loud or too fast? How many times have we confused the prospect but they were too proud to admit it? We might be a great listener but what if we are not perceived that way? If a sales rep is perceived as dishonest, pushy, self serving... shouldn't a company (and sales rep) want

With version 7.9, DocuWare enables optimal purchase-to-pay process

With version 7.9, DocuWare enables optimal purchase-to-pay process

~ From purchase order to payment - businesses experience increased efficiency and ROI~

Beacon NY, September 28, 2023 – DocuWare, a leading provider of document management and workflow automation solutions, provides optimized mapping of the procurement process with the release of its latest software version 7.9.

Purchase-to-Pay is a complex business process within a company, where multiple steps take place across multiple departments. It plays a central role in procurement and cost management. DocuWare helps companies make the Purchase-to-Pay process efficient and transparent, reducing errors and costs through standardized procedures and automation.

"With version 7.9, even companies with a smaller volume of documents are able to benefit from an automated Purchase-to-Pay process. Thanks to simple configuration and new predefined functions, both the effort and the costs are significantly lower than before, which means that the investment will pay for itself within just a few months," said DocuWare President Max Ertl,  responsible for Marketing and Sales.

With version 7.9, tables can be inserted into DocuWare Web forms. This simplifies structured data entry and lays the foundation for automated processing while allowing employees to create detailed purchase requisitions.

The tables in DocuWare continue to play an important role even after the order is placed and the invoice arrives, as they facilitate the transfer of individual invoice items into DocuWare. With XML invoices, this is now done automatically, making them immediately ready for approval workflows.

Once all documents are made available to the responsible department, the next step is to match data between invoices and documents such as delivery bills, purchase orders, or order confirmations. If items from several purchase orders are combined in one invoice, version 7.9 retrieves the data from all relevant purchase orders to perform a two- or three-way invoice match. It is now possible to retrieve and match up to 20 different documents.

Thanks to fuzzy matching, if "M5" and "MS" are part of an item number on a purchase order and invoice, they would be considered a match.

DocuWare continues to adhere to the highest security standards and has undergone two audits by independent organizations. DocuWare’s ISO/IEC 27001 and SOC 2, Type 2 certifications (the latter was obtained again) ensure that both the company and its software solution meet national and international industry standards. "The trust of our customers and the security of their data is our top priority. These independent certifications prove that our business processes continue to meet the highest security standards, " said DocuWare President Dr. Michael Berger, who is responsible for Product, Services and Finance.

ISO/IEC 27001 Certification is the international standard for information security. SOC2, Type 2 Certification is the Service Organization Control (SOC) standard that governs reporting of internal control parameters, including security and availability. It follows the AICPA Trust Services Principles and Criteria.

* * * *

About DocuWare

DocuWare is a leading provider of document management and workflow automation solutions. Together with its 800+ strong partner network, DocuWare has helped approximately 17,000 customers across 100+ countries simplify their work through digitizing, automating and transforming key processes. DocuWare’s corporate headquarters are located in Germany. The US office is based in New York. The company maintains office locations in Paris, France; Barcelona, Spain; Sofia, Bulgaria; Reading, UK and Brisbane, Australia.

Today's Hacked!

Hacked!

Sony investigates cyberattack as hackers fight over who's responsible ....Sony investigating as 3.14 GB of data leaked. This week, a threat actor by the name of RansomedVC claimed it had hacked SONY.com and put its "data and ..

NYC's Baccarat hotel where $18k suites come with a courtesy Mercedes and their priciest .....New York City's opulent Baccarat attack has denied it is facing a cyber attack which impacted its crystalwear sister brand.  Revealed Tuesday in an email from the CEO, the hack is currently affecting the venerable French crystal company of the same name.

French cybercriminal pleads guilty to fraud and aggravated identity theft for hacking private ....According to the plea agreement, Raoult and his co-conspirators hacked into protected computers of corporate entities for the theft of confidential ...

Coinbase Hit With Lawsuit Over Hacked Cryptocurrency Account -.....Coinbase Inc. allegedly exposed the personal information and login credentials of a longtime digital-assets account holder and failed to prevent ...

Cyberattacks hit military, Parliament websites as India-based group targets Canada .....Indian hacking group claims responsibility. A hacking group called Indian Cyber Force has claimed responsibility for the incident involving the ...

Chinese Hackers Stole 60000 State Dept. Emails in Breach Reported in July....Chinese hackers who gained access to the email accounts of Commerce Secretary Gina Raimondo and other government officials this year stole 60,000 emails from the State Department alone, according to two people familiar with a....

-=Stay Safe=-

Image One Boosts Productivity by 300% with Large Format Scanning Solution;

Online Document Storage is a Big Seller for Scanning Services Provider

Chantilly, VA – Contex, the world leader in large format scanning, today announces that Image One has boosted scanning productivity by 300% with the 42-inch Contex HD Ultra X large-format scanner. The Florida-based document management services provider upgraded to the HD Ultra X for faster order processing while lowering customer costs and boosting margins. Image One combines the scanning services with its popular online document storage solution, PaperVision®.com from Digitech Systems. “Being able to marry those two on the back end has been huge for us,” says Kevin Corley, Executive Director of Technology Services for Image One.

Founded in 1994, Image One provides expert document scanning services, business process automation, and enterprise content management (ECM) solutions for a variety of industries including education, energy, medical, state, county, and city government, finance, and hospitality, among others. The company helps to improve business operations through the implementation of image capture and storage solutions, workflows, content management, forms processing, and email archiving.

Image One has recognized an increase in demand for the cloud archiving solution after the COVID-related shutdowns changed people’s requirements around accessibility of hard copy documents. With PaperVision.com, Image One offers its customers secure storage and 24/7 access to their large-format digital documents. “More and more are wanting to get everything scanned and online,” says Corley. “PaperVision.com enables them to have secure access to their documents from anywhere, using virtually any device.”

Image One’s goal is to offer customers the highest-quality technologies at the most cost-effective prices with Contex and PaperVision products playing a key role. “They keep running and we’ve never had anything but good luck with them,” Corley says.

For the scanning solution, Image One uses the Contex HD Ultra X 4250 large-format scanner with Nextimage scanning software to produce precise scanning results at unprecedented speeds. With the significant increase in processing speed over its previous system, Image One can now process thousands of documents a week.

Nextimage’s image preview has also contributed to increased throughput and improved profitability by eliminating the need for costly re-scanning. Previously, Image One had to rescan large format images about 60% of the time to achieve the desired quality and correct defects in the original. “Being able to adjust the image on the screen, get the quality that we want, get the corners to lighten up, get the middle to darken up and save that without having to re-scan has greatly improved our throughput,” Corley says. “On profitability and margins, it has helped because it reduces the scan time that is budgeted for each job.”

View the case study here

Listening Between the Lines

While it's on my mind, because in a few days I forget how I was able to add some in-site with a rep today.

We met (virtual appointment) with an existing account.  I was called in since I'm the resident guru of wide format.  The client was looking to replace a very old HP plotter because they see the writing on the wall. In addition,  days with out a plotter will put the entire company at a standstill.  Yes, prints still that important in their workflow.

Can you image having 20 year old print technology?  I'm not going to write about the model that we offered nor the workflow that we recommended.

What I do want to share is the listening between the lines.  The art of being a great listener can help all of us in the sale process.

Points that we uncovered

  1. Fan of purchasing rather than leasing

Between the Lines

  • This usually means the company carries a great margin on their books
  • They may take advantage of cash discount

2. It's been a good year from them in 2023

Between the Lines

  • Which means the tax man will come to tax their profits in 2024
  • They may entertain a large purchase or finance lease before the end of the year (Section 179)

3.  They focus on their core delivery and look to others to help them managed technology

Between the Lines

  • For them time is money
  • Showing them how your product or service saves them time can win the day

Conclusion

In our sales life we were also told to listen to the client. However it's kinda of hard to listen when you're not asking the right questions.  Ask your clients business questions that start with who, when, how, where and what.

Understanding the "between the lines" with their answers will allow you to build or craft a proposal where they will see the value.

-=Good Selling=-

There's A Kitty in the Kitchen

Ok, absolutely nothing to do with copiers, I wrote this many  years ago and can even sing it. Maybe one day I will, but in the mean time this is great for those youngsters.  My son can still recite this at the age of 38.

There’s A Kitty in the Kitchen

There’s a kitty in the kitchen and she’s lookin at your food,

There’s a kitty in the kitchen and she’s sniffing at your food,

There’s a kitty in the kitchen and she’s eatin all your food, so wake up little puppy and chase the kitty out!

There’s a kitty in the living room and she’s looking at your ball,

There’s a kitty in the living room and she’s sniffing at your ball,

There’s a kitty in the living room and she’s playing with your ball, so wake up little puppy and chase the kitty out!

There’s a kitty in the bedroom and she’s walking by your bed,

There’s a kitty in the bedroom and she’s laying in your bed,

There’s a kitty in the bedroom and she’s sleeping in your bed, so wake up little puppy and chase the kitty out!

There’s a kitty in the hallway and she’s looking at your leash,

There’s a kitty in the hallway and she’s meowing at your leash,

There’s a kitty in the hallway and she’s playing with your leash, so wake up little puppy and chase the kitty out!

There’s a kitty in the den and she’s looking at your bone,

There’s a kitty in the den and she sniffing at your bone,

There’s a kitty in the kitchen and she’s eating all your bone, so wake up little puppy and chase the kitty out!

There’s a kitty in the yard and she’s looking in your house,

There’s a kitty in the yard and she’s going in your house,

There’s a kitty in the yard and she’s sleeping in your house, so wake up little puppy and chase the kitty out!

There’s a kitty on the porch and she’s looking at your toy,

There’s a kitty on the porch and she’s sniffing at your toy,

There’s kitty on the porch and she’s running with your toy, so wake up little puppy and chase the kitty out!


There’s a kitty in the dining room and she’s looking at your treat,

There’s a kitty in the dining room and she’s sniffing at your treat,

There’s kitty in the dining room and she eating all your treat, so wake up little puppy and chase the kitty out!

There’s a kitty in the cellar and she’s looking at your tail,

There’s a kitty in the cellar and she’s sniffing at your tail,

There’s a kitty in the cellar and she’s playing with your tail so wake up little puppy and chase the kitty out!

There’s a kitty in your bed and she’s snuggled up with you,

There’s kitty in your bed and she’s sleeping next to you,

There’s a kitty in your bed and she’s giving you the paw paw, so wake up little puppy and give the kitty a kiss!



Art Post

Today's Hacked!

Hacked!

'All Of Sony Systems' Allegedly Hacked By New Ransomware Group......There's a new gang on the dark web that claims it's breached all of Sony's systems in a ransomware attack. Read More: GTA 6 Leaker Hacked Rockstar ...

Hunter Biden claims in lawsuit that Rudy Giuliani hacked his data .....“[Biden]'s data was manipulated, altered and damaged before it was copied and sent to Defendants; and Defendants' illegal hacking and tampering has ...

Hunter Biden digs hole even deeper by falsely claiming laptop was 'hacked' ....Implicit in the concept of hacking – computer theft – is that access to data was obtained without the owner's permission. Hence, if ...

Dayton-based CareSource facing class-action lawsuit after millions of people's data exposed....hacked on May 31. Caresource said it patched the software as instructed on June 1 and on June 27 was named as one of the victims of the hacked data.

Hong Kong crypto network Mixin loses US$200 million in hack......Mixin Network announced Monday that the database of its cloud service provider was hacked, resulting in the loss of approximately US$200 million.

-=Stay Safe=-

Post
×
×
×
×
×