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June 2024

This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 15 Years Ago

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This Week in Copiers Fifteen Years Ago

First Week of July 2009

Please visit FMD Distribution LLC and follow their Linkedin page

Real Copier Sales

I sold 30 Aficio 2035's to do nothing but scans. This customer felt that at the time it was the best 50+ ipm duplex scanner on the market. They didn't even want us to put toner in the machines. We put them all on a $300/yr. maintenance agreement that included no clicks. I bet we have had less than 10 calls total. $9,000 for 10 service calls...we definately did OK. Our biggest issue has been flat fusers from sitting idle when they tried to make a copy.....more here

Enjoy These awesome copiers threads from 15 Years Ago

Weekend Copier Notes from 06/28/09

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& PostScript print drivers - Black toner yield of 12,000 pages (based on 5% coverage per page) - Color toners yield of 8,000 pages - Drum yields of 30,000 pages - Optional stapling finisher Xerox’s VP of North American Resellers, stated that its printer/MFP sales through computer dealers are down 19%. Fuji of Japan announced it started its own channel on YouTube to advertise its copiers and MFPs. Xerox is advertising that it won several “Editor’s Choice” awards from Better Buys for Business
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Weekend Copier Notes from 07/05/09

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Document Printing Systems division. Prior to joining Oce’, John was in charge of marketing for Minolta Corp. Ricoh’s factory direct branches, Ricoh Business Solutions, in an effort to promote sales of its workgroup color laser MFPs, is apparently now offering to pay the first two payments of a customer’s lease of selected models. Ricoh is also promoting its “@Remote” appliance, which gathers meters from its MFPs, to report to Ricoh service department, among other features. The Ricoh branches in some
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Re: Someone Sold a RICOH Pro C900!

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From Weekend Copier Notes: "Ricoh announced it will soon offer a new option for the C900 production color system, the Creo print controller. (Canon made a similar announcement recently)" This may actually help sell some of these Ricoh boxes, yet that Creo controller was made with Konica Minolta in mind (Konica Minolta supplied the hardware during development).
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Can any one help with this Xerox question?

Art Post (Guest) ·
Just ran into this today. Anyone ever hear of "Print Around"? How does this work? Is it ip printing? Thanks for the help
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Re: Which RFG Dealer...

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I'm still betting on RJ Young... RJ Young Opens Tennessee Distribution Center On Thursday, May 28, RJ Young (www.rjyoung.com), with help from Mayor A. Keith McDonald, cut the ribbon opening its doors to its new regional distribution center in Bartlett, Tenn. Many local companies came by to see the company's new location, demo room and warehouse facility. "We are very encouraged by the turnout from the business community," said Chip Crunk, president and CEO, RJ Young. "It shows that we made the
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Re: Can any one help with this Xerox question?

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Means that if the user selects to print to a xerox MFP and the paper selection they choose or paper type is not loaded in the MFP, then the Xerox print around technology will allow other jobs that follow to be printed ahead and not back up print jobs. On our Ricoh devices if this happens it backs jobs up unless users know how to go into the print job screen list and re-arrange jobs.
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Paradigm Imaging Group’s Award Winning Supra Gets Better!

Art Post (Guest) ·
up to 6 inches per second in Grayscale and B/W and 2 inches per second in color @400 dpi Up to 600 dpi true optical resolution, 1200 dpi interpolated Convenient, face-up scanning Improved document feeding New power saving mode reduces power consumption to 5W or less New! Canon iPF750 36” printer Produces D-sized output in only 28 seconds on plain paper in fast mode, all in full color New space-saving design with full front accessibility Hassle-free, automatic top loading of paper Sub-ink tank
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Dell 3130N "Discussion"

Art Post (Guest) ·
One of my customers has a few of the Dell 3130N color printers and I offered to do a cost analysis for them. I first went to ricoh saves.com and looked it up and all it showed for consumables was toner cartridges. I thought, that's not right, where is the fuser, the transfer belt and others. So, I did a quick search on the web and came up with one hit for 3130N drum, the link did not have a lot of info. So, I then paid a visit to Dell's site and had the same, the only consumables was the toner
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Re: Whole Lotta Shakin Goin On

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kinda like Danka people slowly taking over at Konica Minolta.
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Re: Daily Sales Philosophy

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Fisher say, Copier salesman with no lease approvals no sell many copiers.
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Re: Daily Sales Philosophy

Art Post (Guest) ·
quote: Originally posted by fisher: Fisher say, Copier salesman with no lease approvals no sell many copiers. LOL
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Re: Can any one help with this Xerox question?

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This used to be the case with Ricohs but isn't any longer. Although not this way by default, the units can now be set to allow prints to leap over problem print jobs.
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Re: Let's Have Some Fun!

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Last year, i saw an old Print, Inc customer w/ 14 HP 4100 MFPs and 9 HP 9000 MFPs that was paying $19,000 per month for 60 months without any clicks included.
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Re: Let's Have Some Fun!

Art Post (Guest) ·
We'll I can't hold back any longer: 2 480W's (print n scn) 5 MPC4500 (paperbank, finisher) 1 MP 7000 (Finsiher) 6 Equitrac Copy Controllers & Suite Software 2 Ecopy Scan Station Whats the grand total??? 60 month lease for $8,111 per month!
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Re: Whole Lotta Shakin Goin On

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All RFG Dealer Sales & Support personnel are now in receipt of new Blackberry devices that are equipped with GPS for tracking purposes. Don't stay too long at lunch with your DSM, SPM, or DSS!
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Re: Whole Lotta Shakin Goin On

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IKON IT has now taken over at Ricoh. Next will be H.R.
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Re: Can any one help with this Xerox question?

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Print Around is a cousin of the Print Fleet, Print Audit, FM Audit family. Sadly, Print Around is from the wrong side of the tracks and has been considered to be a fairly loose girl although not as loose as her older sister Print Easy.
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Re: MFP "Charging for Scans"

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I have not heard of a Fujitso or Kodak scanner dealer charging for scans - maybe $15 for a new set of scanner feed tires which the customer installs. Salespeople develop bad reputations in certain industries for doing foolish things and just maybe charging for scans is an example. I'd opt to tell a customer that our company includes scanner maintenace and we'll oil the cabinet doors as needed too!
-=Good Selling=-
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Manage Widgets On Search Pages
 
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Skyrocket Your Sales Growth: Stop Babysitting, Start Engaging.

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“Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.”
Steve Jobs

This quote stresses the importance of deeply understanding your customers' needs and desires.

This proactive approach leads to increased customer satisfaction, loyalty, and a competitive edge in the market.

The underlying message and the theme throughout our time together is about the value of deep customer insights and visionary thinking in creating successful and lasting customer relationships.

I'm throwing down the gauntlet when I say that I’m massively concerned with many in sales today. I’m not here to show disrespect nor point any fingers. What I'm going to share with you comes from conversations, messages and even observations within the teams I work with.

Where's the spark? Where's the drive? Where's the passion? The same drive you had when you first started your career. Many of you must and I mean must step away from babysitting a portfolio of business as you walk around like your backside doesn't stink.

Yes, my sales friends, babysitting. It hurts but let the truth be told.

What would happen if you lost one of your current accounts?

What have you done lately for your clients to help them grow their business?

Are you temporarily taking care of them until someone else comes along who pays better attention to them?

YOU MUST GET TO THE HEART OF WHAT MATTERS

To get you thinking, please reflect upon the following questions:

  • Do you really understand what your clients want from you?
  • Do you understand what they really desire from you?
  • Are you delivering what they really want?

How many of you can honestly answer these questions?

Gut check time, isn't it?

I would like for you to think about your best client's (however you want to define them), got it?

Now, think about how much they mean to you and your company, and what would it mean to you and your company if they went elsewhere?

If I had a dollar for every time I've heard,“We service the heck out of our customers. They’ll never leave us.” "I own this account." "They love me, they're not going anywhere."

And then all of a sudden, a cold dose of reality sets in, a competitor walks away with one of these accounts and no one ever saw it coming.

I'm not here to throw ill-will on you nor your company. I'm asking you to think. I know you work hard for your clients. You take them seriously. You provide great service and yet some still leave, why?

Time to get real for a moment... Your competitors, they're calling on your clients. They're ripe for the picking if you simply fail to take care of them, listen to them, love them, learn from them and even grow with them.

Allow me to paint this picture with a broad brush... these so-called accounts that you so-call own start developing a long list of 'little things' and you all know what I mean, as things begin to fester over time and before you know it, you’ve been replaced with a shiny new sales professional.

If you fail to continually enhance the client experience, don't be surprised if they look elsewhere for new experiences.

Stop babysitting and start engaging.

START ENGAGING WITH YOUR CLIENTS

Equally important as bringing in new clients, it's mission critical to keep your current clients happy with you and your company. However, keeping them happy depends on knowing what they want, what they crave and what they care about.

A sales professional consistently looks for potential roadblocks and landmines within their accounts. With discipline and determination, they crave feedback from their clients. They leverage feedback to identify key areas for improvement.

Forget the Wheaties, oatmeal, or the All-American Grand Slam, Selling from the Heart Champions eat feedback for breakfast.

CRAVE FEEDBACK FROM YOUR CLIENTS

“We all need people who will give us feedback. That’s how we improve.”
Bill Gates

The consummate sales professional, they run their own business. They're a solo entrepreneur. They do their best to appease their clients, satisfy their needs and keep them loyal to their brand.

If you struggle to continually unpack what your clients actually think about you and your service, you'll never be able to give them the very best experience they deserve. It's their opinions about the experience they have with you that’s helpful information to use to adjust your support to fit their needs more accurately.

How do you know if what you're doing is working? How do you know if your clients are happy with their experiences or with your company? What do they like and dislike? How well are you keeping up with what's going on inside their company?

Sales Professionals dig in and ask...

  • What can I do differently?
  • What can I do to improve or enhance my service to you?
  • What can I do to help you do better business?

I'm asking you to rock the boat on this one because a comfortable mindset with your clients is a terrible thing to waste. Think of the all the competitors circling your clients just waiting for the right moment to reel them into their establishments of paradise.

Without direct and honest feedback, you can’t know if your clients are happy or if what you're doing is helping them to do better business in an ever-changing marketplace.

All of this is like trying to buy someone a gift with no idea of their taste.

CARE ABOUT YOUR CLIENTS

Sales is serving and serving is sales. To serve is to care. It's caring deeply about your clients, the people who buy what you have to sell. Listen up... here's a secret, I encourage you to capture the hearts and minds of your clients.

Here at Selling from the Heart, we call this giving a rip.

It's truly caring about helping to solve their business challenges, goals and concerns.

Showing that you care, it's not about being mushy and gushy, or pixie sticks and rose petals, it's about being human, being real and being your authentic self, every step of the way.

"People don’t care what you know until they know that you care."
Theodore Roosevelt

Your clients are asking so much more of you than they ever have before. I bet they're holding you to a higher degree of accountability. If you fail to nourish and continually bring value, I flat out guarantee somebody else will eagerly step right in.

Deeply invest, simply care and give a rip about the experiences you provide to you clients.

Watch what happens to your relationships.

CONNECT WITH MEANING TO YOUR CLIENTS

“Carve your name on hearts and not on marble.”
Charles Spurgeon

This is a poignant reminder to prioritize the impact you can have on others over the pursuit of material or superficial achievements.

This quote stresses the importance of creating lasting, meaningful connections and leaving a legacy of kindness and love, rather than seeking recognition through monuments or accolades.

Question that I must ask... How many of you are truly connecting with your clients?

You must make your clients feel special and that you give a rip about them. In other words, stop looking at them through your dollar signed glasses.

We as human beings want to be heard, we want to know that we matter, and we just want to be loved (or even just liked). The same can be said for your clients.

You can no longer leave your heart at the doorstep of your house.

Heartfelt conversations and engagement lead to a human connection. You must be present and be in the moment with your clients. You must make them feel like they're the only thing that matters.

Speak from your heart. So many can tell when you’re being sincere or not. They can also tell really fast when you're acting like an empty suit.

When you start communicating with authenticity, you'll find that the trust and relatability factors soar.

Connect with meaning by digging in and asking heartfelt questions.

  • What do you truly expect and desire from me?
  • What do you value?
  • What matters to you the most?
  • What can I do to better serve you?

A meaningful connection is a two-way street. Both parties are getting something from the relationship. The meaning is key. The ability to share vulnerability, common interests, values, and interests are examples of meaning.

Are you creating this environment for your clients?

INVEST AND THEN COLLECT

Integrating feedback, caring and connectivity is jet fuel for building meaningful client relationships with your clients.

This has direct bearing on your sales revenue and profitability.

If you hunger to achieve true sales excellence, it can't just be about you. It must be bigger than you. You must be driven by a personal mission to make your clients business world better.

  • You must intensely care.
  • You must have compassion.
  • You must connect with meaning.

I get it and let's stop the excuses. I'm here to inform all of you that you can do better. It's up to you and you only.

Your success in sales is not just about closing more deals, where you sit on the sales totem pole, or the size of your last commission check; it's about how well you use feedback, how much you care and how well you connect with your clients.

Watch what happens to your relationships and watch what happens to their loyalty.

To all my fellow sales professionals and leaders… Meaningful and credible relationships do matter!

This creates long term sales sustainability.

Adrian Chenault , who became CEO of Contact Mapping by integrating his father's principles with technology for enhanced success and connection, spent over seven successful years at Rackspace, advancing from financial analyst to Senior Director of International Finance in Zurich, overseeing operations outside the US. In June 2023, Contact Mapping was acquired by nowsite , and Adrian is now joining Nowsite as CFO and VP of Business Development. Nowsite, a leader in AI-enabled marketing for network marketers, recently launched myAI, a product that allows network marketers to create an AI version of themselves to manage their social media and marketing.

SHOW SUMMARY

In this episode of the Selling From the Heart we welcome Adrian Chenault, a visionary integrating AI with sales strategies. This episode delves into the innovative ways AI can enhance relational selling, helping sales professionals maintain authenticity, build trust, and elevate their sales game. Adrian discusses his book 'Selling in a Post-Trust World' and shares practical tips and tools for effectively using AI without sacrificing personal touch. Perfect for sales professionals seeking to navigate the complexities of selling in today's skeptical landscape.

KEY TAKEAWAYS

AI as a Digital Assistant: AI can serve as a powerful tool to manage and recall important relationship details, helping sales professionals maintain personal connections at scale.

Maintaining Authenticity: Using AI doesn't mean losing your voice; it's about enhancing your ability to communicate authentically and effectively.

Future of AI in Sales: The integration of AI in sales is still in its early stages, with enormous potential to revolutionize how salespeople manage relationships and information.

Balancing Process and Personalization: Successful sales involve a blend of structured processes and genuine human interactions, and AI can support both aspects without compromising authenticity.

Practical Applications: Real-world examples, such as handling RFPs and enhancing social media interactions, demonstrate how AI can streamline and enrich the sales process.

QUOTES

"You bury your head in the sand at your own peril. AI is a generational shift in the world, and sales professionals can't afford to ignore it."

"Amazing things start to happen when you shine the light on the other person, get curious, and let the conversation go where it goes."

"AI should understand your voice and point of view. It should enhance your communication, not replace it."

"Imagine an AI assistant that helps you remember all the little details about your client relationships, making your interactions even more personal and impactful."

"We're in the first inning of what AI can do. The potential to enhance thoughtful, relational selling is massive."

Learn more about Adrian Chenault:

LinkedIn: / adrianchenault

Learn more about Darrell and Larry:

Darrell's LinkedIn: / darrellamy

Larry's LinkedIn: / larrylevine1992

Website: https://www.sellingfromtheheart.net/

Get the New Book That Will Help You Sell More... Without Destroying Your Relationships and Reputation

https://sellinginaposttrustworld.com/...

Please visit Barnes & Noble to order your copy of the rerelease of the Selling from the Heart book.

https://www.barnesandnoble.com/w/sell...

SUBSCRIBE to our YOUTUBE CHANNEL!

/ sellingfromtheheart

Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/d...

 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago

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This Week in Copiers Ten Years Ago

First  Week of July 2014

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales (10 Years Ago)

Many years ago, it was not uncommon to get a few leads a week.  Back in the Eighties they would come via fax from the manufacturer. Advertising was done through various media sources like Radio, TV, Direct Mail and Print ........read more here

Check These Great Copier Threads from Ten Years Ago This Week

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Quocirca Names Ricoh Global Market Leader in Managed Print Services for Third Consecutive Year

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people at the right time. Ricoh's MPS offerings are delivered to customers as part of its Ricoh Managed Document Services(TM) (Ricoh MDS) portfolio. Ricoh's 30,000 service professionals around the world help businesses in sectors such as financial services and healthcare better manage both print and electronic information. Ricoh's Managed Document Services can help customers manage critical business processes, activities, and resources with the ultimate benefit of controlling costs, increasing
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Canon U.S.A. Introduces Canon Print Service, Mobile Print Solution for Android Version 4.4 (KitKat) and HP Slate Devices

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systems over a wirelessnetwork. The addition of Canon Print Service to Canon’s mobilesolutions portfolio expands easy Android device printing support. Canon Print Service is an ideal solution for existing and newCanon customers, as users who already own compatible Canon systems don’t need to upgrade their printers, nor download new driver software. Userswill enjoy printing with options, including paper size, number of copies and orientation, to name a few. “As the growth in mobility among individuals
Blog Post

MFP & Copier Leads "The Bain of My Existence"

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trying to figure out why. Is the territory saturated that many sales people that everyone is covered? Hey, I'm in NJ, and pretty much you can't drive more than a quarter mile without finding a prospect. Could it be that no one is interested in Ricoh MFP's? How about, gee maybe everyone is searching for copiers on the web and they are finding us before we find them? I tend to think if that was the case, then I've have a few more leads than TWO! Maybe, just maybe they are all connecting with the
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Canon Solutions America Receives Business Partner Award

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helps students learn about the processes of writing, editing, and digitally publishing books. Middle and high school students are nominated by their language arts teachers to participate in a free eight-day summer writing workshop, where they spend time with teachers, authors, and previous participants to practice creating written pieces in various genres. Their writings are then compiled, professionally published, and digitally printed in final book form by Canon Solutions America's Production
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Re: Konica Minolta Launches Dual Engine bizhub PRESS 2250P Monochrome Digital Press

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Has anyone heard what Ricoh has in the works to compete with this?
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Ricoh Launches 1to1 Create Marketing Services

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commercial and franchise printers are constantly on the lookout for ways to generate new business and increase profits,” said Tim Vellek, Vice President, Production Printing Business Group, Ricoh Americas Corporation. “At Ricoh, we want to make that happen more quickly, more effectively and more often as our customers adapt to today’s new way of work. This is precisely why we’ve created 1to1 Create Marketing Services. It’s simple, direct and effective – exactly what our customers need to generate ROI
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RJ Young and Ricoh Americas Corporation Enter into a Strategic Partnership in Two Markets

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employees of the RJ Young Company to assure the continued high expectations of standards in sales and service. "This is truly a win-win for both Ricoh and RJ Young, but most importantly for the customers of both companies," commented Chip Crunk, CEO President of RJ Young Company. RJ Young Company is the largest independent office equipment and business solutions provider in the Southeast. They offer the latest technology to scan, secure, share, copy and print information efficiently. RJ Young has
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Toshiba Tec Announces "Unique Differentiations" as a Three-Year Growth Strategy

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to print picking lists would save approximately 26 million Dollars annually at all their stores across the United States and their suppliers' operation facilities. Toshiba Tec does not only offer office printing devices, but also Barcode printers which creates a more complete printing solutions for the customer. Based on the wide-ranging and in-depth experience combined with the leading edge know-how of Toshiba group, Toshiba Tec's advantage is further strengthened in both the manufacturing and
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Re: Konica Minolta Launches Dual Engine bizhub PRESS 2250P Monochrome Digital Press

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Are there people looking for this? I would think someone that would have space for that / be willing to pay for that would not be looking at the fast plastic stuff.
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EFI Expands Innovation with UltraDrop, LED and

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as superb text quality with four-point text in both standard and knockout with fewer, stray “satellite” droplets and more clarity in all print modes. The printer’s LED inks cure at a lower temperature than is required for other curing or drying methods, giving users the ability to print on a wider range of media that cannot withstand high heat – including less-expensive and thinner media down to .79 mm thick. The VUTEk GS5500LXr Pro printer is ideal for nearly all roll-to-roll graphics uses
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The Marceline R-5 Board of Education Buys Some COpiers

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Next, the Board considered bids for a pair of new copiers and copier service in the District. The Board did not usually approve the copier purchases in the District, as they fall under the amount needed for their approval. However, Dr. Edgar sought to bid the services this time, and to purchase more than one copier. The bid from Data Comm was 77 cents higher than the bid from GFI Digital. However, Data Comm has worked with the District in the past, so Dr. Edgar recommended accepting their bid
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Re: What Grinds MY Gears! Ricoh "Request A Quote" Not Working

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I did the video with my phone, next time I promise I'll set up the tripod on the video camera. I havethose, was just well,,, I guess lazy. The vide o is a little lengthy but shows that the Ricoh "Request a Quote" is not working. Once it is working does that means those leads go to the Direct Sales Channel? If so, why is there not a "Request A Quote" for Dealers? If the answer is "well, we share then and dole them out evenly to dealers and direct". Then the next question is why are their radio
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ENX Magazine and The Week in Imaging Announce Merger of Two Publications

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Neimes to enhance the editorial content and design of the print and digital publications as well as develop other properties and projects devoted to the office imaging industry. As part of ENX, TWII will continue to publish weekly content of interest to dealer principals, dealer sales reps, and dealer service technicians. The monthly content in ENX will concentrate on four key industry areas, including hardware, solutions, services, and supplies. The popular content from TWII, including The Elite
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Award Winning 3D Printing Company Tinkerine Announces Addition of Former MakerBot Director of Distribution to its Advisory Board and Ben Yan to the role of Channel Manager

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Move will allow Tinkerine to aggressively enter the US market VANCOUVER, July 7, 2014 /CNW/ - Tinkerine Studios Ltd. (TSXV:TTD and OTC Pink: TKSTF) Canada's leading manufacturer and distributor of 3D printers, today announced the addition of RJ Wafer to its Advisory Board, and Ben Yan to the role of Channel Manager, in a move that will strengthen its distribution and sales efforts in North America and internationally. Both gentlemen bring a great deal of experience in the areas of corporate
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Re: Rumor has it.....

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Not really a rumor but it looks like Sharp Canada has declared an all out war against Pitney Bowes and Konica Minolta http://sharpdirect.ca/PB_Web_Release_Doc_v3_en.pdf http://sharpdirect.ca/Welcome.htm I'm guessing there is no love lost between the two/three of them.
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Re: MFP & Copier Leads "The Bain of My Existence"

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We used to get some via the website as well, but the ineptitude of Ricoh can be astounding! Brand new series '03 machines are not available now. WHAAA??? MPC2003 - 3003. They have also begun to contract packing with UPS so everything is coming is HUGE boxes with hardly anything in them, and we're getting charged for it!!
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RJ Young buys two more Ricoh Direct Offices

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http://www.prweb.com/releases/...07/prweb11987201.htm   I just saw this come across the web a little while ago.
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Board of Education to purchase 3D printer for Career and Tech Center

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The Cherokee County Board of Education, during its Thursday, June 26 meeting, accepted a bid on a 3D printer, stand and cleaning station for $39,350 from Technical Training Aids, Inc. Brett Keasler, principal, Cherokee County Career and Technology Center, explained that the funding for the printer is made possible by grant funds CCCTC recently received for enhancement of its engineering and auto CAD drafting lab. “The Three D printer will allow students to design objects in 2D and 3D version
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Re: MFP & Copier Leads "The Bain of My Existence"

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The fact that the website lead generator doesn't work is crazy, Wow! But my gut feeling is if any do leads come in to the Mfr, regardless of the source, the lead gets sent to a direct op. Independent Dlrs are left to find their own leads.
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Re: MFP & Copier Leads "The Bain of My Existence"

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Kathie: Thanx for the comment! OMG, no machines.....well I guess that's part of the cyce of doing business. Is anyone else seeing the change over the UPS thing. Art
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Re: Weekend Service

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Let me piggyback on what Vince just said about making a profit. Many sales people think that making a profit on the hardware is what we are here for and it isn't. In our industry, companies hope and pray that the sales department can at least break even. In other words, the profit generated by hardware sales only pays for the generation of hardware sales. In most cases if the clicks aren't profitable, there is no reason for the sale. Selling hardware is our job but it is for the profit
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Re: Weekend Service

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Restaurants, hotels,churches, etc. may have functions on weekends but they do their administrative activities 8-5 m-f for the most part. The fact that they are open on nights and weekends does not mean that they require a functional copier during that time. If you are going to go down this path, you need to focus on hospitals, police departments, fire departments, 24 hour P4P's or printing operations that run three shifts like newspapers. However, I still feel you are trying to create a market
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docSTAR Selected by Missouri State Retirement System (MOSERS)

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excited to be working with MOSERS," said Greg Cooke, Vice President of Sales for docSTAR. "By implementing docSTAR eclipse, MOSERS will not only be able to manage and collaborate with content more efficiently between departments, they will also be saving money and better safeguarding sensitive information." About docSTAR Founded in 1994, docSTAR(TM) is an award-winning developer of web-based enterprise content management solutions for organizations of any size. docSTAR creates and delivers
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TDFinn
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Re: Board of Education to purchase 3D printer for Career and Tech Center

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Wow, that's a nice order. Hopefully some copier dealer was involved in the process.
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Member

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Re: HIPAA Email Considerations from Top to Bottom

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I'm always amazed when I visit medical facilities how much faxing they still do. Nearly all of my business clients have abandoned faxing for the most part but not medical. To me there is nothing less secure than faxing but for some reason the industry with the most supposed interest in information privacy is the one still stuck in the stone ages using fax machines.
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Re: Weekend Service

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service manager what do you think? If you can make that work, now as a salesperson I can offer weekend service and have a competitive advantage. What if that increased sales by 15%, that would increase service revenue by 15%. If you could offer weekend service and not gouge the customer by doing so you would have a distinct advantage and a great story to tell. Your dealership is customer focused. You are available when the customer needs you.
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Re: Weekend Service

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In the New York market place with my dealership that I had in the eighties and early nineties. We hooked up with a shipping agent, they handled much of the shipping traffic in and out of New York and New Jersey Harbors. We had to be on call 24 hours and weekends to service copiers on those ships. Can tell you that we charged double to be on call for weekends and after hours, we have half of the money to the tech that wanted to be on call. Back then we were charging $125 per hour. We also
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Re: Weekend Service

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That sounds like a great deal but I wonder how many copier decisions were effected by the 24/7 service availability. How many ships would buy a particular manufacturer based on 24/7 service at just one port. Now if you could make arrangements for afterhours service at every port they frequent, that would be a deal maker!
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Re: Weekend Service

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quote: I believe in today's labor market a dealership will not need to pay a premium for those people to work on the weekends. Good luck with that! I know I wouldn't change from M-F to working every weekend without some benefit to me. I am always happy to work after hours but that is because I am making more money doing it. Also hotels,restaurants, and churches do not need after hours service. Sure they are open then but like others have said they do most of the printing during the week and in
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Plexxis Launches Automated Email Content Management with Drag and Drop Document Storage in the Drywall ERP Estimating Software, Digital Takeoff, Construction Management

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slowing speed, limited storage, and connection problems, but Oracle is able to perform at levels far beyond what even the largest contractor will ever need.” Plexxis specializes in unifying drywall estimating software, digital takeoff, drywall construction management software, construction accounting software, and mobile apps on one simple system. Wall and ceiling contractors seeking the highest levels of efficiency and profitability are encouraged to view a demonstration of the Drywall ERP
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Vendor charging for future service in B.O.(?)

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Hey good morning P4P peeps, Have a challenge with one of my sales reps new ZBAs. When the customer requested buy-out information from their leasing company it was forwarded to the original vendor and the original vendor is including future service clicks for the length of the contract in it. It's been a long time since I've seen a company do something like this, and while I may be mistaken here, I thought charging customers for unused clicks on a buyout wasn't legal (at least in NY market, I'm
-=Good Selling=-
 
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This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago

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This Week in the Copier Industry 5 Years Ago

First Week of July 2019

Purple Modern Professional Web Designer LinkedIn Banner

Real Copier Sales

Jesse sent me this on the 3rd. This video shows some of the new updates for the Perfect Copier Quoting tool. It's awesome and I find my self using it most of the time now I can develop a professional quotes in minutes now.

If interested please send me an email or reply here since there is special pricing for P4P Members.....more here

How Xerox’s Intellectual Property Prevented Anyone From Copying Its Copiers

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innovation with social impact. The origin of the Xerox machine demonstrates how need, a passion for puzzles, and the creative spirit motivate everyday inventors. And its success in the marketplace implicates the role of business leverage and profit in productive creativity and innovation. The story is about rivals and claims of stealing ideas as well as about inevitable influence and borrowing, both which structure and inform incremental and ground-breaking invention. And if these tensions aren’t
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Printivity Awarded Ricoh's Spotlight Award for Public Relations and Social Media Leadership

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." Rebranded from MGX copy in April 2019 , Printivity is able to print more types of marketing and promotional items, including business cards, brochures, books, banners, magazines, and posters. The Ricoh award recognizes Printivity's ability to exceed customer expectations while providing quality marketing solutions and products. The company not only provides copy and print services, but they also have committed to providing marketing and promotional solutions to small business owners and anyone who
Survey

What Document Management Company Will Be Purchased Next?

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The BIG news from last week was the purchase of DocuWare by Ricoh. In my eyes DocuWare is the Premier Software provider in the Imaging Channel. Just my opinion. Who's next to be bought by the likes of KonicaMinolta, Canon, Sharp, Toshiba. Lexmark, Xerox? PS I'm no expert in this market and if one of the below has already been purchased please excuse. You can also write one in!
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Konica MInolta and PaperCut

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Hoping someone can help me out with this I have a client that has a KM MFP, they would like to add PaperCut. They would rather use us for papercut rather than KM. They would also like to have papercut working on the KM MFP. Any suggestions on how to accomplish this since I resell Ricoh?
Blog Post

Being Comfortable With Yourself Can Go A Long Way in Sales

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not aware of. UPS wants the franchise owners to diversify away from shipping. UPS wants them to add other printing devices such as wide format, and color wide format. Boy was my wife upset when I finally got back to the car. I apologized and told her about the chat. She stated. " I would expect nothing less". What started as a routine visit to ship a package ended up with a casual conversation about copiers and then some. I was not a sales person, I was a customer in his eyes and that led to
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Re: Ricoh strengthens digital workplace capabilities with DocuWare acquisition

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Well, it was not something that was unexpected. I mentioned this a few years ago in one of my annual copier predictions. Not that Ricoh would buy DocuWare but rather major copier vendors would acquire document management companies. Here's the link: 1. With Print Audit leading the charge with the purchase of NeoStream, the market is ripe for the likes of Ricoh, KonicaMinolta, Canon and Kyocera to acquire document management software companies. Own thedigital documents.
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WBM Technologies Announces the Acquisition of Ricoh Canada Operations in Manitoba

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innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2018, Ricoh Group had worldwide sales of 2,063 billion yen (approx. 19.4 billion USD). SOURCE Ricoh
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Scantron Named "Best Independent Managed Print Services Provider"

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EAGAN, Minn.--( BUSINESS WIRE )-- Scantron Corporation , a global, technology and services driven company whose experts provide comprehensive assessment and technology solutions , was named the 2019 Best Independent Managed Print Services (MPS) Provider by the Global Managed Print Services Association. This award recognizes Scantron as a best-in-class organization selling managed print services, not owned by a manufacturer. The MPSA is the only international, independent and nonprofit MPS

EFI and Memjet Establish Partnership for Fast, High-Quality Digital Production

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will have access to one of the world’s most successful and reliable print servers for production-class digital color printing. “ We have installed a Fiery DFE to drive a 7-color digital press in Memjet’s headquarters demo center, and both our team and our partners are impressed with the way the Fiery DFE enables superior color and image control. It also offers customers advanced job management and the ability to produce versioned and variable print runs at engine-rated speed ,” said Eric Owen
Blog Post

Perfect Copier Feature Update for July 3rd, 2019

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Jesse sent me this on the 3rd. This video shows some of the new updates for the Perfect Copier Quoting tool. It's awesome and I find my self using it most of the time now I can develop a professional quotes in minutes now. If interested please send me an email or reply here since there is special pricing for P4P Members.
Reply

Re: Konica MInolta and PaperCut

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What version of PaperCut do they have. You will need MF version and a license for the Konica MFP in order to have copy, print and Scan tracking. Depending on the MFP you may also need a memory upgrade.
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Epson and ScanSource Hold "Label Summit" for Customers

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training to deploy label printing solutions best catered to their customers' needs," said Andrew Moore , product manager, Epson America , Inc. The event specifically offered training for Epson's ColorWorks on-demand color label printers that help increase productivity and reduce the cost of using pre-printed labels. Ideal for high mix label requirements, ColorWorks solutions deliver fast, full-color, high-volume, heavy production labels. Products demonstrated at the event included the ColorWorks
Blog Post

Do You Really Know What Your Clients Think Of You?

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? If you truly want to get to know your clients and prospects then take the sales hat off, roll up your sleeves and engage in healthy conversation. Are you having meaningful conversations with your clients outside of the selling process? How many relationships are you developing and building inside your current account base? Are you opening up a real human conversation with your clients? It's about uncovering the conversation your client is having with themselves. In doing so this opens up
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Re: Konica MInolta and PaperCut

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Waiting on the model number now. I'm a novice when it comes to PaperCut. The client would like to have the walk up print, copy and scan tracking.
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Converge Technology Solutions Acquires Nordisk Systems, Inc.

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measures of performance prepared in accordance with IFRS such as net income. Adjusted EBITDA is defined as gross profit less selling, general and administrative expenses, and corresponds to income before income tax, depreciation and amortization, finance expenses, change in fair value of contingent consideration, transaction costs for acquisitions, initial public offering costs and other non-operating expenses. Management believes Adjusted EBITDA is an important indicator as it excludes certain
Survey

1 Rate aka Flat Rate

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It's been more than a year since the 1Rate aka flat rate program from Konica Minolta. There's also been some dealers that have launched their own programs. Thus we and other P4P members would be interested in knowing how many time you're up against the 1Rate or Flate Rate program.
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Re: Konica MInolta and PaperCut

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Hi Art, I work on KM and have added PaperCut to units. What model are you working with and do you want embedded ? Bill
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Re: Konica MInolta and PaperCut

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They don't have PaperCut yet. The KM model is the C659 I believe
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Re: BLI

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GAP is great. Another alternative is printer-benchmark. Andy Slawetsky is the distributor for this. Very economical product. That’s what we are using.
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Re: BLI

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We are going with printer-benchmark. It is exactly like BLI and a couple of other things I like. Their product includes production and solutions included in the regular price. People are (so far) very friendly. Thanks for all the help!! If anyone has questions, I would be more than happy to help.
Reply

Re: BLI

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@blackjack we like Printer Benchmark. Unless something has changed it was much cheaper than BLI. I have yet to find anything I don't like with it.
Member

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EPSON Europe’s Win- A- Robot Contest winners showcase bright future in Automation Technology

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A team from the Technological University Dublin – Tallaght Campus are among six winners from Epson Europe’s first ever Win-A-Robot contest, where education institutes from countries across EMEAR were invited to submit concepts that demonstrate how Epson’s T series industrial robots could be used in an innovative way. In addition to the Irish team, teams have been selected from institutes in the UK, Hungary, Germany and Italy, for their innovative submissions around cobotics, food sciences, AR
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ECi Software Acquires Maine-based Inventory Management, Point-of-Sale Provider

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challenges that ECi’s core customer base does, so we understand what they are up against and need to effectively grow their businesses.” Ron Books The Pacsoft team and product portfolio will join ECi’s LBM and Hardlines (LBMH) Division, led by John Maiuri, according to the release. Pacsoft becomes the eighth company and 10th product ECi has acquired since the beginning of 2017. In December, ECi Software Solutions announced it acquired Print Audit, a Canadian company that provides device and print
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Dynamix Solutions Takes Home The Golden Datto Award at DattoCon19

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Fame. “Our partners are critical to the small and medium-sized business community, and we’re proud to honor the top performing partners with the Golden Datto awards at the event each year,” said Rob Rae, Vice President of Business Development at Datto. “We’re so excited for Dynamix Solutions for earning the Datto Hall of Fame award and demonstrating their commitment to growing their business and helping their clients succeed.” Dynamix Solutions is Canada’s premium provider of business network and
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ProviDyn® Ranked Again by Channel Futures as one of the Top 501 Managed Services Providers in the World

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growth, recurring revenue, product sales, vendor partnerships, business strategy, service specialization, industry focus and categories of offerings including but not limited to cloud, security, projects and consulting. ProviDyn®, along with other MSP 501 winners and award recipients, will be recognized at a special ceremony - the second annual MSP 501 Awards and Gala at Channel Partners Evolution - on September 9-12 in Washington, D.C. The 2019 MSP 501 list is based on data collected by Channel
Blog Post

Master IT Service Providers, Will They Continue Being the Masters?

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believe that those MSPs whose monthly service contracts average less than $2,500 per month will quickly find themselves competing against innovative disruptors like Amazon, Google, and HP. Will the Master Service Providers see a mass exodus of MSPs from their ranks? I think, yes. If so, will the larger Master Service Providers modify their platforms, enabling them to deliver services directly to end-user in the way Konica's All Covered does? I can visualize Continuum along with other Thoma Bravo
Topic Premium

Lead for Color Wide Format Plotter in West Virginia

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see attached file
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M-Files Makes Microsoft Office 365 the Single Point of Access to All Enterprise Information

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day. From directly within Microsoft SharePoint Online, Outlook and Teams, M-Files provides direct access to enterprise data stored in a variety of external repositories and line of business applications, such as on-premises file shares, OneDrive for Business, SharePoint Server, Dropbox, Google Drive, Box, legacy ECM systems, such as OpenText, and CRM and ERP applications, including Salesforce and Microsoft Dynamics 365, all without needing to migrate any data. Users can now access this data
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M-Files Makes Microsoft Office 365 the Point of Acces to Enterprise Information

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within Microsoft SharePoint Online, Outlook and Teams, M-Files provides direct access to enterprise data stored in a variety of external repositories and line of business applications, such as on-premises file shares, OneDrive for Business, SharePoint Server, Dropbox, Google Drive, Box, legacy ECM systems, such as OpenText, and CRM and ERP applications, including Salesforce and Microsoft Dynamics 365, all without needing to migrate any data. Users can now access this data directly via the
-=Good Selling=-
 
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MSP & MSSP & IT Industry Notes

MSP & MSSP & IT Industry Notes 6/24/2024

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June 23rd, 2024

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use re-marketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.

Customizing QuickSign to Meet Your Unique Business Requirements

  • Integrate QuickSign seamlessly with Salesforce to streamline data exchange and ensure a smooth workflow.
  • Customize the signature interface with your company logo, colors, and fonts to enhance professionalism and brand identity.
  • Tailor signature workflows to align with business processes, including defining signing orders and setting approval requirements.
  • Employ conditional logic to adjust signature requirements dynamically based on document content or user roles.
  • Customize email notifications with clear instructions, personalized messages, and support contact information.

Brother launches new scanners

The ADS-1800W has an MSRP of $279.99

  • Wireless connectivity
  • 8” color LCD touchscreen control panel
  • ADS-1300 has MSRP of $219.99
    • Scan single pages up to 197” long
  • ADS-1350W has MSRP of $249.99
    • WiFi standard
    • Top scan speed of 30opm
    • 600x600dpi
    • Document feeder holds up to 20 originals

Fusion5 expands IT managed services capabilities with acquisition of GoCloud

  • Fusion5 acquires Wellington-based GoCloud Systems, a technology consulting and managed IT service provider.
  • GoCloud offers IT strategy, cloud adoption, and managed services to the New Zealand Government, not-for-profits, and SMEs.
  • Expertise includes Microsoft Azure, AWS, and exclusive partnership with Tines for SOAR solutions.
  • acquisition expands Fusion5's Cloud, Infrastructure, and Security team to over 90 in Australia and New Zealand.
  • Fusion5 customers will gain localized support and a 12-hour business day support model.
  • Fusion5 will leverage GoCloud's Azure and AWS skills, enhancing customer benefits.
  • GoCloud's staff will join Fusion5 on 1 July 2024, continuing to work from Wellington.

Impact of AI Augmentation on the Future of Marketing

  • Marketing organizations are increasingly adopting AI to analyze data and optimize campaigns, reshaping teams.
  • Humans retain control of strategy, but AI will handle more operational tasks, with 70% of administrative duties disappearing by 2025.
  • Many analytical roles will become redundant, with chatbots taking on up to 60% of daily tasks.
  • Demand for data scientists will grow, with positions expected to increase by 30% by 2028, remaining crucial and less prone to budget cuts.
  • AI design tools raise copyright issues, leading to efforts to clarify ownership, enabling cost and time savings.
  • AI will enhance customer personalization, optimizing targeted advertising and marketing strategies.
  • End of 2024, most customer emails will be AI-generated, with full automation of customer content common by 2026, allowing teams to focus on campaign management.

Exploring the Leading Platform Engineering Tools for 2024

  • Platform engineering, based on DevOps principles, improves compliance, costs, security, and developer experiences within a secure framework.
  • By 2026, over 80% of engineering organizations will have platform engineering teams to build internal developer platforms, enhancing business scale and delivery speed (Gartner).
  • Ideal for companies with multiple app teams, platform engineering reduces duplicate efforts and enhances efficiency.
  • Start by identifying bottlenecks with engineering teams and implement platform engineering within application teams.
  • Developers should document all details to promote self-service and long-term independence.
  • Self-service platforms simplify infrastructure provisioning, code pipelines, monitoring, and container management.
  • Platform engineering aligns tools with developers' needs, considering costs, skills, features, and user interface design.

Microsoft is killing off non-editable PDFs for good

  • announces plans to develop a tool to convert non-editable PDFs into fully editable documents while preserving the original layout
    • AI-Powered Conversion: The tool, described in Microsoft's paper “Method and System of Generating an Editable Document from a Non-Editable Document,” will utilize artificial intelligence to map and identify elements within a PDF, such as text, images, and tables.
    • Maintaining Layout Integrity: The tool will use bounding boxes to ensure the layout remains unchanged and can recognize fonts and color schemes, allowing the new editable PDF to be resized without losing structural integrity.
    • Significance for Document Management: This technology aims to overcome the limitations of existing PDF converters, which often fail to maintain the original layout and font accurately.
    • Potential Security Concerns: While the tool promises enhanced document management, there is concern that it might compromise the security that PDFs traditionally offer by making them editable.

Lock in on Cyber Security with ARCOA

  • IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
  • Data Destruction: Ensures sensitive data is completely erased from devices before disposal
  • Asset Remarketing: Resells refurbished IT assets to maximize value recovery
  • Recycling Services: Provides environmentally responsible recycling of electronics
  • Compliance & Reporting: Offers documentation and reporting to meet regulatory standards
  • Secure Logistics: Handles the safe transport of IT assets throughout the disposal process

Cybersecurity Notes

  • Federal government stated that cyber attacks on the US healthcare system increased 128% from 2022 to 2023
  • Adventist Health of Tulare, CA notified 70,000+ patients that their PHI was exposed after cyber attack.
  • Ascension Health, headquartered in St. Louis, MO, stated that it now believes that during recent ransomware attack, hackers did steal PHI from an unknown number of patients.
    • Operates 140 hospitals across 19 states
  • United Seating & Mobility, aka Numotion Inc. headquartered in Nashville, TN, notified 4,190 patients that their PHI was exposed after cyber attack.
  • Cylance Cybersecurity Solutions, a division of Blackberry, announced that ransomware hackers have demanded a $750,000 ransom for information it stole on the company’s customers.
  • City of Cleveland in Ohio notified an unknown number of citizens that their info may have been exposed after recent cyber attack.
  • IACT Health, a Georgia research institute now called Centricity Research, has notified 676 patients that their PHI was exposed after cyber attack.
  • Easterseals Central Illinois, headquartered in Peoria, IL, notified an unknown number of patients that their PHI was exposed after cyber attack.
  • Delta Specialty Hospital in Memphis, Tennessee has notified 1,019 patients about unauthorized access to an employee’s email account.
  • FC Compassus, headquartered in Tennessee notified an 1,383 patients that their PHI was exposed after cyber attack.
  • McLean Hospital in Belmont, MA, has notified 2,231 patients that their PHI was exposed after cyber attack.

Document management solutions growth

New study published by 360iResearch

  • Total market for document management solutions will grow to $18.37 billion by 2030
  • Growing at CAGR of 15.39% (cumulative annual growth rate)
  • Value of market in 2023 was $6.74 billion

More to be spent on cloud services

Research published by IDC

  • Worldwide revenue to public cloud services was $669.2 billion in 2023
  • Up 19.9% from 2022
  • Will surpass $800 billion in 2024, up 20.5%

Sherweb Launches Self-Service Portal to Support MSP Success

  • Sherweb, a cloud marketplace leader, announced launch of a Self-Service Portal for Managed Service Providers (MSPs) to free up time and resources.
  • white-label platform allows MSPs' clients to manage their own licenses and subscriptions through a user-friendly interface.
  • Self-Service Portal addresses the need for efficient cloud license management, cost optimization, and increased demand for managed services.
  • enables clients to trigger their own provisioning workflows and streamline order management, freeing up MSPs' time.
  • portal offers customization options for branding, easy setup, order approval, and robust security
  • Jim O’Driscoll, VP of Sales at Sherweb, highlighted the portal's role in improving efficiency and supporting MSP growth by allowing clients to control their licenses and subscriptions.
  • helps MSPs reach business goals with IT solutions, tech support, and cybersecurity services.

HPE Aruba Is Recruiting Networking Data Center And Security Partners

  • HPE's $14 billion acquisition of Juniper Networks is set to close later this year or early 2025.
  • HPE Aruba is recruiting new data center and security partners.
  • Juniper will bolster HPE’s presence in these markets.
  • Emphasis on new growth possibilities in data center, SD-WAN, SASE, and SSE solutions.
  • Moving from classic wireless networking to new investment areas.
  • High excitement among partners about the potential of the HPE and Juniper integration

Cloud Cat Services LLC Launches IT Managed Services Offering

  • Cloud Cat Services LLC, based in Nashua, NH, has over fifteen years of experience supporting industries like Biotech, life sciences, finance, non-profit, and healthcare with a 96% client satisfaction rate.
  • recently expanded to offer Managed Services, enhancing client support and operational efficiency.
  • Offerings include:
    • IT Consulting: Providing insights and preventive measures against security threats
    • Cybersecurity: Safeguarding businesses with proactive monitoring and attack prevention.
    • Cloud Services: Streamlining operations with expertise in AWS and Azure.
    • Proactive Monitoring: Ensuring smooth IT operations with quick issue resolution.

TWAIN Working Group Partners with AIIM International

  • TWAIN Working Group (TWG) joins AIIM International Leadership Council to advance information management strategies through collaboration and best practices sharing.
  • AIIM International Leadership Council promotes cutting-edge information management technologies, induwww.arli.comstry standards, and policies.
  • AIIM offers extensive resources and networking for Information Management professionals’ education and career development.
  • TWAIN Working Group supports openness and industry standards with projects like TWAIN Classic, TWAIN Direct, and PDF/R.
  • alliance integrates TWAIN technologies with AI and Large Language Models (LLMs) for effective data management.
  • Tori Miller-Liu, President and CEO of AIIM International, highlights the partnership's role in driving innovation and standards in Information Management.
  • Joseph Odore, TWAIN Working Group Board Chairperson, emphasizes industry advancement through joint marketing activities and symposiums.
  • AIIM International leads information management evolution with a focus on AI and emerging technologies globally.
  • TWAIN Working Group develops universal standards linking applications and image acquisition devices, adapting to future technologies and industry needs.

 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago

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This Week in Copiers Ten Years Ago

Last  Week of June 2014

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales (10 Years Ago)

Passion....is described as an intense emotion or compelling enthusiasm. Over the years, I've been fortunate to meet others who share my passion about copiers.  There's one person though that I haven't been able to meet. That person is Daria Huddy.  Daria is from the land down under (Australia) and is a self proclaimed Industrial Copier Artist!........read more here

Check These Great Copier Threads from Ten Years Ago This Week

Konica Minolta Launches Dual Engine bizhub PRESS 2250P Monochrome Digital Press

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RAMSEY, NJ—June 26, 2014—Konica Minolta Business Solutions U.S.A. has announced the launch of the bizhub PRESS 2250P monochrome digital press. Developed by combining two bizhub PRESS 1250P engines in a single space-saving design, the new digital press is an ideal solution for print professionals that demand the highest levels of performance and productivity. The bizhub PRESS 2250P builds upon the successful technology of the bizhub PRESS 1250 series, which includes LED imaging and Simitri HD
Blog Post

Top Ten Copier Proposals & Quotes for June 2014

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in the last 45 days. Can you guess the percentage of solutions that were including in those proposals? Without further ado, here's our list of the Top Ten Copier Print Proposals forJune 2014. Ricoh MP C305SP proposal quote.pdf Sharp MX-1204N pricing_proposal.pdf Sharp MX-3610N pricing_proposal.pdf Sharp MX-M623N Pricing.pdf Sharp MX-M453N Pricing_Proposal.pdf Sharp AR-208D Proposal.pdf Sharp MX-M623N Pricing.pdf Savin MP 3503SP Proposal.pdf Xerox 7830PT Proposal.pdf Xerox WorkCentre 7225
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Canon Launches Entry Level Océ VarioStream 7170 and 7110 Digital Continuous Feed Specialty Printing Systems

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applications in black and white, the OcÉ VarioStream 7170 and 7110 solutions provide outstanding productivity and performance that is easy to operate and maintain,” said Junichi Yo****ake, senior vice president and general manager, Business Imaging Solutions Group, Canon U.S.A., Inc. “Using these systems, Canon’s customers can expand the range of printing applications they can support, opening opportunities to provide additional print-related services to their respective clients.” Smart, time
Blog Post

I Kissed A Copier and I Liked It!

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sharing art and ideas". Many of Daria's video's show a KonicaMinolta Bizhub in her home, here Daria lets her artist passion run wild. In many videos she can been seen hugging, kissing and copying well, lets say.... mostly her. In other videos Daria will visit copiers in other locations and give you copier usability demonstrations. Don't get me wrong this blog is not to poke fun of Daria artist impression, yes some of the videos are off the wall, however, I'm astonished that one person can have so
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Konica Minolta and All Covered to Present at LegalTech West Coast 2014

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Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) is a leader in providing state-of-the-art document solutions, IT Services, E-Discovery and computer forensics for legal professionals. Our EnvisionIT Legal solutions can assist legal departments of all sizes "envision" how they can work smarter and more efficiently with solutions and services designed to streamline legal data and document management. Our IT Services via All Covered include: Managed IT Services, IT Projects, Cloud
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Toshiba’s Latest e-STUDIO Series Fulfills Users Need for Speed

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government facilities. Allowing for even greater data protection, Toshiba's new e-STUDIO models include a Hard Copy Security feature to prevent the copying of sensitive documents. For users seeking to wirelessly print and scan, Toshiba's latest MFP fleet incorporates its next generation e-BRIDGE TM controller affording all of the benefits of cloud and mobile printing and scanning for Apple ® and Android TM smartphones and tablets. Underscoring its commitment to designing and delivering products
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GE Capital Expands Sharp Electronics Relationship to Support Growth in Office Imaging Equipment

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programs such as this one help dealers obtain the products they need to further their sales goals.” CDF will provide qualified Sharp dealers with streamlined credit approvals and simplified documentation requirements for their acquisition of Sharp multi-function copiers and multi-function printers. In addition, they may be eligible for an extended period of subsidized interest. Floorplan financing, also known as inventory financing, allows dealers to stock, market and sell a wide variety of
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If you make your living selling MPS

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environments print more color than Windows shops: People with Mac workstations print 30% more color than Windows based computers. I would bet this has to do with most MAC-heavy shops doing a lot of design work. Canons go “Kaboom”: Canon printers are used more for color that any other brand. Canon does a great job of selling to those in need of pantone matching and other high-quality color areas. Please read the rest here!!
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Canon Solutions America Launches DirectSmile Cross Media Software Suite

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scalable solution that bridges the gap between print and internet for print services providers of all types, from in-plant corporate reprographic departments to commercial printers. This all-in-one solution for personalized communications is comprised of three cloud-based offerings: Print Web, Cross Media Marketing, and Inbound Marketing. DirectSmile solutions also serve the needs of non-printing entities, especially marketing agencies and in-house marketing departments who require marketing
Reply

Re: If you make your living selling MPS

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Great article from West! Those are some interesting stats. Regarding "Canon go Kaboom": Canon will always push hard for colour because they want to maintain their #1 spot in the marketplace. On the dealer side profitability is based on what the account needs. If a customer is doing 10 colour prints a month on an inkjet printer, dealers will sell a monochrome box. Corporate Canon on the other hand will push for a colour box, even though the colour volumes are not enough to make profit on the
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Canon U.S.A. and Virtual Imaging Inc., a Canon U.S.A. Subsidiary, Announce the Introduction of the RadPRO OMNERA 400A Auto-Positioning Digital Radiographic System

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transfer, while a high table position provides a comfortable working level. Its fully motorized auto-positioning provides servo tracking to both the wall stand and table to provide precision positioning quickly and easily. About Canon U.S.A., Inc. Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. With approximately $36 billion in global revenue, its parent company, CanonInc., ranks third overall in U.S. patents granted in 2013+and is
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Xerox Helps South Carolina Provide Speedy, Convenient Delivery of Government Assistance

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. Learn more at www.xerox.com . Note: To receive RSS news feeds, visit http://news.xerox.com/rss .For open commentary, industry perspectives and views visit http://www.linkedin.com/company/xerox , http://twitter.com/xeroxcorp , http://simplifywork.blogs.xerox.com , http://www.facebook.com/XeroxCorp or http://www.youtube.com/XeroxCorp . Xerox® and Xerox and Design® are trademarks ofXerox in the United States and/or other countries. SOURCE: Xerox Media: XeroxJennifer Wasmer, +1-203-807-3543
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HiTouch Business Services Partners with PrintReleaf

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, PrintReleaf's Greenberg said it clearly demonstrates HiTouch's commitment to sustainability. HiTouch wants to be a part of this, he said. "They share the vision, and they understand that it matters for the generations to come. To learn more about how your organization can participate in the PrintReleaf Program, contact: Marc Sutter at MSutter@hitouchservices.com or call 1-407-319-4301. In part due to tree harvesting forpaper, approximately 5 billion acres of land have been deforested or degraded in
File Premium

Ricoh MP C305SP proposal quote.pdf

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ARC Document Solutions Awarded Managed Print Services Contract for Cardno Americas

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." The exclusive managed print services contract provides Cardno America's U.S.-based offices with the provision and management of their enterprise-wide print network, including the optimization of nearly 1,000 printing and imaging devices, software integration and training. For more information about Australia-based Cardno and the accomplishments of its 8,500 employees around the world, please visit www.cardno.com For more information about ARC Document Solutions' innovative MPS programs
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The Compact, Powerful imageFORMULA DR-M160II Delivers Exceptional Image Quality and Smart, Accurate Data Capture

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. Canon U.S.A., Inc. Editorial:SiobhanCullagh, 631.330.4602 scullagh@cusa.canon.com or CanonU.S.A. Web Site: http://www.usa.canon.com or For sales information/customer support: 1-800-OK-CANON
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Ricoh UCS P3000

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Re: Ricoh MP C305SP proposal quote.pdf

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That's a pretty big document feeder Sent from my iPad
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Re: Ricoh MP C305SP proposal quote.pdf

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yeah I noticed that too! But forgot to comment. Glad you picked that up, wonder what would happen if they bough the unit and needed 500 pages in the feeder!! LOL
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BTA West to Host Capture the Magic

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International Data Corp. The Capture the Magic exhibiting sponsors: Asay Media Network, Balboa Capital, Barrister, Continuum (Aug. 7 Reception Sponsor), Crawford Thomas, Densi, Digitek, ECi e-automate, ECi FMAudit, ESP/SurgeX, EverBank, Evolved Office, Fonality, Frontier Imaging (Aug. 8 Lunch Sponsor), Global Printer Services, GreatAmerica Financial Services, Image Star, Lexmark, LMI (Aug. 8 Breakfast Sponsor), MSE, Muratec, OKI (Aug. 8 Beatles LOVE Sponsor), PHSI, Print Audit, RPT Toner, Smart
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Re: Worldwide Large Format Printer Market Posts Third Consecutive Quarter of Growth in Unit Shipments and Shipment Value, According to IDC

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I'm noticing a trend that wide format customers it seems that a number of them are looking at 3D printers.
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Re: Worldwide Large Format Printer Market Posts Third Consecutive Quarter of Growth in Unit Shipments and Shipment Value, According to IDC

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Makes sense. They know CAD which is most peoples biggest hurdle with 3D.
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Altec Announces Compatibility with New Version of Next-Generation Epicor ERP Software Solution

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processes, and is also the publisher of Epicor Advanced Print Management (APM) and APM Plus for automated document delivery. doc-link for Epicor ERP brings control to existing workflow and effectively eliminates the need to copy, print and file documents. As a result, companies can work leaner, faster and more effectively to automate business processes throughout the enterprise, within any department and any process. The integrated version of doc-link to Epicor ERP version 10 continues to offer
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New Fiery Command WorkStation Offers Greater Efficiency

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Learn more about the new features and download today for free! | Read Online New Fiery Command WorkStation Helps you Sell Fiery® Command WorkStation®, the print job management interface for Fiery systems, keeps getting better. The latest version helps you sell Fiery products with faster, easier and better results for your customers. New features in version 5.6: • Job-filtered views for a faster way to find jobs in the queue • More makeready tools to add value to finished jobs with multi-bank
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Patent Issued for Image Forming Apparatus Having a Transfer Unit for Transferring an Image to a Recording Sheet

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June 17, 2014. The assignee for this patent, patent number 8755732, is Ricoh Company, Ltd. (Tokyo, JP). Reporters obtained the following quote from the background information supplied by the inventors: "The present invention relates to an image forming apparatus, such as a photocopier, facsimile, printer, plotter, or multifunctional machine having several of such imaging functions, and more particularly, to an electrophotographic image forming apparatus having a transfer unit to transfer an
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Lexmark once again named a leader in Quocirca MPS Vendor Landscape

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intelligent distributed capture solutions, including workgroup multifunction printers and mobile devices, Lexmark has a strong proposition for connecting unstructured print and digital information with structured information 1 ." The report went on to note, "Lexmark for some time has been a leader in offering industry solutions supported by strong customization capabilities. This has been a competitive advantage for Lexmark. By owning its own services, solutions, software, firmware and product
Blog Post

HIPAA Email Considerations from Top to Bottom

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that all types of transmissions, even those going from a device to a printer, will need to be kept in check to maintain compliance. HIPAA email made easy Health care organizations can partner with HIPAA email service providers to ensure those transmissions going through smartphones and tablets, as well as traditional devices, are safe, private and compliant with the law. By deploying these solutions proactively ahead of a new enterprise mobility strategy, companies will often enjoy a smoother
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Closing a BDR Deal: What MSPs Should Do

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Closing a data backup and disaster recovery (BDR) deal with a potential customer isn't an easy task, but that doesn't mean it has to be difficult ordeal for your sales team. One way make to make things a little easier on yourself is to understand how a customer thinks about backup. What do they assume? Do they already have a backup solution? If so, how safe do they think they are from disasters? "Like any customer, most believe once they have made an investment in a backup solution they are
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Dokmee is Now a Windows App both in Windows 8 and Tablets

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manufacturer focused in the document management and document scanning industry. Office Gemini distributes its software products through a vast worldwide network of value-added resellers (VARs). From great software products and implementation assistance to strategic document management and scanning consulting services, Office Gemini is able to provide a wide range of services to End Users and VARs equally. Office Gemini's sales and support specialists are not only experts on internal software
-=Good Selling=-
 
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