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May 2023

Today's Hacked!

Hacked!

Discord Admins Hacked by Malicious Bookmarks - Krebs on Security.....A number of Discord communities focused on cryptocurrency have been hacked this past month after their administrators were tricked into running ...

WARNING: Black Ops Cold War is Now Hacked... - YouTube .....Do not play Black Ops Cold War, as hackers can pull your information and crash your game. Activision has not yet acknowledged the problem, ...

Southeast Asian hacking crew racks up victims, rapidly expands criminal campaign....An additional five victims in an expanding set of countries has been added to the list of a likely southeast Asian hacking campaign discovered ...

Hacking forum hacked, user database leaked online - Graham Cluley.....RaidForums, the notorious hacking and data leak forum seized and shut down by the authorities back in April 2022, is – perhaps surprisingly – at ...

How to Find Out Who Hacked Your Gmail Account - Alphr....When embarking on your search for who hacked your account, it's important to have realistic expectations. Chances are, you won't be able to learn ...

'US is the empire of hacking': China just hit back at Microsoft's accusations that it attacked critical ......Critical American infrastructure is vulnerable to attack by a hacking group backed by the Chinese government, according to tech giant Microsoft.

Medical device hacking concerns -.....According to the FBI, 53 percent of digital medical devices are vulnerable to a cybersecurity attack. FOX 5 New York's Linda Schmidt spoke with

Data of 470,000 hacking site members leaked - Cyber Security Hub.....More than 470,000 members of dark web hacking site RaidForums have had their data leaked by Exposed, another hacking forum.

-=Stay Safe=-

Today's Hacked!

Hacked!

Alabama digital road sign hacked to display white supremacist messages - The Guardian.....Cybersecurity experts say mobile road information signs use basic computer software and can be easily hacked, especially when, as in the case of a ..

Iranian president hacked as group claims data shows expanded security around nuclear site....Fox News' Jennifer Griffin reports from the Pentagon on worrisome progress being made on deep underground Iranian nuclear facility. JERUSALEM—Iranian ..

How to tell if your practice has been hacked - Medical Economics...Being hacked can rain havoc on your practice and your ability to provide healthcare to your patients. Having your records stolen in a healthcare data ..

Hacked Emby user media servers shut down - SC Magazine.....Some undisclosed number of user-hosted Emby media server instances compromised with a malicious plugin in recent attacks have been shut down, reports BleepingComputer.

North Korea hacked an election body. But political interference wasn't the goal. - NK News....Reports that North Korean hackers launched repeated attacks on South Korea's election commission have sparked fears they are following the lead of ...

Hacked Document Shows Tehran Debating To 'Redefine' Ties With Baku....A report, claimed by an opposition group to have been hacked from the Iranian presidency servers, advises the government to redefine its relations ...

Attackers hacked Barracuda ESG appliances via zero-day since October 2022....The exploitation of Barracuda ESG appliances via zero-day flaw (CVE-2023-2868) lead to malware deployment and data exfiltration.

-=Stay Safe=-

This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago

This Week in Copiers Five Years Ago

First Week of June 2018

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Real Copier Sales

Be Prepared.
Is the motto of the Boy Scouts.  Someone one asked Based Powell, 'be prepared for what?" Baden responded with, "why, for any old thing."
The imaging industry is changing again. There's a new war on the horizon for A3 & A4 MFP's, and it's not A3 vs A4 anymore.  It's the war for "toner vs ink". read more here...

Enjoy these awesome copier threads from 5 years ago

Talk To Me. Xerox Adds New Voice Command Solution to MFP Making It Easy to Copy, Print, Fax, Scan and Call for Service

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NORWALK, Conn.--( BUSINESS WIRE )--With a full-court press to build the most productive, efficient workplace, Xerox (NYSE: XRX) will feature Gabi® Voice , a smart, intuitive voice command solution for its Xerox AltaLink® multifunction printers (MFPs). Touchless requests to copy, scan, print, fax or place a service call are now possible on this award-winning Workplace Assistant MFP. “Let’s face it – hassle-free accessibility and ease of use are important prerequisites to achieving workplace
Topic

Toshiba Wins Gold Stevie Award for World’s First Hybrid Copiers

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LAKE FOREST, Calif.--( BUSINESS WIRE )-- Toshiba America Business Solutions again affirms its signature Leading Innovation trademark by winning the 2018 Gold Stevie® Award within the business-to-business product category during the 16th Annual American Business Awards®. Toshiba secured the honor for developing the world’s first hybrid copiers, the e-STUDIO™5008LP series. Via Toshiba's proprietary erasable toner, the company’s hybrid copiers enable paper reuse by erasing all printed content on
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Xerox Managed Print Services Opens Doors for Multi-Vendor Print Dealer

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Bishop Business Equipment has cracked the code on how to engage organizations once considered too big or complex for the typical dealer to support. Using Xerox’s Managed Print Services (MPS) offering, Bishop is now winning those opportunities and experiencing double digit MPS growth rates. “While service level agreements are critical, the priority for businesses is overall control of the enterprise. And that’s what we can provide with Xerox,” said Dave Bishop, president and chief executive
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Sharp finalizing purchase of Toshiba's PC unit for $45.7M

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Reuters sources say Foxconn’s Sharp is in final talks to buy Toshiba’s PC business for around $45.7 M. The two could finalize the deal as early as this week. Sharp withdrew from the PC business in 2010 and wants to reenter the market now that it can leverage the purchasing power of Foxconn. Toshiba’s PC business reported a loss of 9.6B yen on sales of 167.3B yen in the last fiscal year. Toshiba previously sold off its TV business to Hisense and its white goods business to Midea Group to help
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Konica Minolta India Completes the First Southeast Asian Installation of Its State-of-the-Art Inkjet Press, AccurioJet KM-1

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Chennai, Tamil Nadu, India In a move hinting at a significant transformation in the country’s print and printing industry, Konica Minolta Business Solutions, a global leader in advanced imaging networking, has completed the first-ever India installation of its state-of-the-art inkjet press, AccurioJet KM-1. The installation in Dina Color Labs in Chennai also marks the first AccurioJet KM-1 installation in the entire Southeast Asia region. The unveiling of the newly-installed Konica Minolta
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Canon has entered the digital label printing market with the launch of the Océ LabelStream 4000

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Canon has entered the digital label printing market with the launch of the Océ LabelStream 4000. Océ LabelStream 4000 is a roll-to-roll industrial-scale UV inkjet press, offering CMYK+W printing and available in a number of configurations to suit different needs in self-adhesive labels and flexible packaging. The white printing station is positioned ahead of the CMYK units, with two types of white ink available providing opacity from 67 percent (True white) to 80 percent (Alpine white
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Canon Solutions America Expands its Relationship with Legrand North America Incorporating Sustainability Efforts

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Melville, N.Y. and has sales and service locations across the U.S. For more information on Canon Solutions America, please visit csa.canon.com. *For more information on Canon's support of the Arbor Day Foundation, please visit here . Canon is a registered trademark of Canon Inc. in the United States and elsewhere. Océ is a registered trademark of Océ-Technologies B.V. in the United States and elsewhere. All other referenced product names and marks are trademarks of their respective owners and are
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Ricoh unveils new affordable production solutions tailored to deliver repeatable, predictable results

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MALVERN, Pa. , May 21, 2018 /PRNewswire/ -- Ricoh USA , Inc. today unveiled additions to its Commercial Industrial Printing Business Group portfolio that set a new standard for best-in-class price performance in its category. The RICOH Pro C9200 and C9210 Graphic Arts Editions provide an affordable, predictable way for businesses to maximize revenue due to its uptime and reliability. Ricoh's latest strategic investment empowers customers to expand into new markets with the ability to produce
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Ricoh brings collaboration and meeting efficiency solutions and services to InfoComm 2018

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120-degree field-of-view camera and integrated audio, will be on display in BoothN2034. Making her return to InfoComm to welcome attendees to Ricoh's booth will be Sharon a RICOH Virtual Self-Service Hologram , who will automatically and intelligently transform into a product specialist. This real-life demonstration highlights how hologram technologies, leveraging artificial intelligence, can benefit businesses of all sizes. For the latest updates and insights on Ricoh's solutions and InfoComm
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Ricoh and Hendrick Motorsports partner to enhance collaboration on and off the track

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, projectors and unified communication systems (UCS) to enhance collaboration in meetings, Hendrick Motorsports has embraced streamlined, interconnected processes for print. RICOH Device Manager NX Lite works with other solutions to provide transparency and management capabilities for Hendrick Motorsports' device fleet, helping to drive more efficient use of resources. Additionally, Ricoh's Integrated Cloud Environment brings new opportunities for productivity while maintaining high levels of
Blog Post

MFP's, Copiers & The War for Ink vs Toner Devices

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. Xerography The Xerography technology is now seventy-six years old. There's been many advancements in the technology over the years. The late nineties saw the move from analog to digital copiers and for the lasttwelve years we've reaped the rewards of digital colorMFP's placements.The cash cow of planned obsolescence for copiers will meet it's demise very soon. I'm not saying the MFP's are going away. We'll still have them, it's just that the bulk of them willuse ink technology and not toner
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Re: Sharp finalizing purchase of Toshiba's PC unit for $45.7M

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this week, Sharp will purchase a roughly 80% stake in Toshiba Client Solutions, a wholly owned Toshibasubsidiary, as soon as this fall. Toshiba would keepa stake of about 20%. Known forreleasing the world's first mass-market laptop in 1985,Toshiba grabbed a world-leading market share for a time with its Dynabook line. But in recent years,competitors like China's Lenovo Group have taken the lead, while smartphones and tablets have eaten into the PC market overall, depressing sales. Sales for
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School board OKs copier bid, ECC funding request

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. Louis over questions about whether or not software and card readers that track copier use were included in that price. USD 489 executive director of finance and support services Tracy Kaiser clarified they were not included, and the vote was 4-2 against accepting the bid. Thursday morning, Kaiser further detailed the company’s bid with the inclusion of the software and card readers. “As you can see Sumner One still has the low bid including all of that at $56,043, so it would still be a savings
Topic

Bioprinting Technology to Control the Number of DNA Molecules in Units of One

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stricter quality control of genetic testing instruments, reagents, and genetic testing methods. The material will be useful in improving the accuracy of GMO food inspections and preventing cancers and infections from being overlooked. Furthermore, the technology will contribute to solving larger social issues. Relevant Information Bio 3D printer Expansion of Ricoh’s inkjet technologies About Ricoh Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to
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Sharp Adds New Entry-level Workgroup Document System To Monochrome Essentials Series Lineup

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. The MX-M2630 also supports popular mobile technologies, including Apple ® AirPrint ® , Android™, Google Cloud Print™ and Sharpdesk ® Mobile. The new MX-M2630 Essentials Series monochrome document system is available immediately for purchase via authorized Sharp dealers. About Sharp Electronics Corporation Sharp Electronics Corporation is the U.S. subsidiary of Japan's Sharp Corporation. Sharp is a worldwide developer of one-of-a-kind home appliances, networked multifunctional office solutions
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Konica Minolta Flat Rate Program

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can anyone fill us in on this promo?
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Toyotsugu Kuwamura To Retire From Canon U.S.A., Inc.

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most recently as Executive Vice President/GM at Canon Canada. His successor will be Mr. Nobuhiko Kitajima as Executive Vice President/GM, Imaging Systems Group and Professional Printing Solutions Group, Canon Canada. Mr. Kitajima joined Canon Inc. in 1981 and has had various assignments at Canon Inc., Canon Europe and Canon U.S.A. throughout his career. Mr. Kitajima was promoted to Vice President and General Manager, Marketing, Business Imaging Solutions Group, Canon U.S.A. in July 2016 . "I
Topic

New imagePRESS Print Servers Powered by Fiery Technology Drive Production Efficiency and Outstanding Image Quality

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, scanning workflows and mobile printing – all with security features for document management. uniFLOW helps save organizations time and money by providing effective controls over the entire printer and multifunction fleet. "We are excited to work with EFI to provide these new DFE versions for commercial print and in-plant users of imagePRESS C850 Series digital presses who are looking to further advance the productivity, accuracy and creativity of their digital printing," said Toyotsugu Kuwamura
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ANRO Inc. is the Latest Commercial Printer to Partner with PrintReleaf

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PRESS RELEASE For Immediate Release For more information, contact dmason@printreleaf.com ANRO Inc. is the Latest Commercial Printer to Partner with PrintReleaf Denver , Colorado; June 2018 -- ANRO Inc.-- a full service communications partner specializing in personalized solutions for corporate printing, direct mail, signage, secure data management, custom online print ordering, fulfillment, and digital communication services--is the latest commercial printer to offer print customers
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Memjet Sponsors Smithers Pira Digital Print for Packaging Conference

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Company will discuss solutions that empower package customization at each stage of package production process San Diego, Calif.– Memjet (Memjet.com), a leading developer of inkjet printing technology, announced today that it is a sponsor of the Smithers Pira Digital Print for Packaging Conference on June 4-6, 2018, in Chicago, Illinois. This event brings together top experts in the digital print and packaging industry to provide conference attendees the information they need to understand and
Topic

Fujifilm left exposed by careless emails in Xerox merger lawsuit

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TOKYO -- Fujifilm Holdings was left standing at the altar in May, after U.S. office equipment maker Xerox terminated its takeover agreement with the Japanese company. The trouble began with the Supreme Court of the State of New York, which temporarily suspended the deal in April.A close look at the court's ruling shows that over-friendly emails between the management of the two companies shifted the case in favor of a group of large shareholders, including activist investor Carl Icahn, opposed
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Toshiba completes $18 billion sale of chip unit to Bain consortium

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The completion of the deal, initially aimed for by end-March, had been delayed due to a prolonged review by Chinese antitrust authorities. China approved the deal last month. The Bain consortium last year won a long and highly contentious battle for Toshiba Memory, the world’s No. 2 producer of NAND chips. Toshiba put the business up for sale after billions of dollars in cost overruns at its Westinghouse nuclear unit had plunged it into crisis. read the rest here
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Mimaki USA Announces Tiger-1800B Digital Textile Printing System

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Mimaki USA announces Tiger-1800B digital textile printing system Complete production model system available as direct-to-textile or transfer dye sublimation models Suwanee, GA, Feb. 14, 2018 – Mimaki USA, a global industry leader of wide-format inkjet printers and cutters, today announced the availability of Tiger-1800B printing system in the Americas. The Tiger-1800B printer is a purpose-engineered, high production digital inkjet printer capable of direct-to-textile or transfer dye sublimation
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Fujifilm’s Komori gives Xerox ‘six months’ to decide on takeover

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from activist investors Carl Icahn and Darwin Deason . Fujifilm doubts that Xerox can stay in business without thesynergiestheir joint venture offers. Xerox's productsare mostly developed and manufactured by Fuji Xerox. Xerox couldtry to dissolve the partnership andfind another supplier, but Fujifilm believes findingsuch a deal on short notice at a reasonable price is unrealistic. uary, Xerox and Fujifilm had agreed to a complex deal to foldXerox into their 56-year-old Asian joint venture Fuji
Survey

At your dealership do sales reps produce their own proposals or does

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Please take the time to answer these two surveys
Comment

Re: MFP's, Copiers & The War for Ink vs Toner Devices

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I have not yet competed against an A3 inkjet copier but I work with a dealer who has access to the HP line. He has one in stock but is unable to sell it yet. The last 10 A3 MFPs he sold were all laser. For quality prints, the HP needs premium paper. Customers are also very reluctant to leave toner based MFPs. They seem indifferent to the difference between Laser and LED technology. More than 50% of Xerox's current A3 product line is based upon LED technology.
Blog Post

Attention Sales Managers... Is Your Quota Breath Holding Your Sales Team Back?

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there besides yours. Prospects and your clients crave a sales professional who's knowledgeable about their business and that can provide an outstanding experience. They loathe salespeople who lead with their wallet and reek of commission breath. Who stands right behind a commission breathed sales rep? SALES MANAGERS AND QUOTA BREATH A quota breathing sales manager (aka commission breath) hammers on their sales team to get a deal at all costs. The craving for commissions and overrides is so
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SolidCAD continues to solidify its presence in Québec with the acquisition of Le Groupe A&A's Autodesk Division (SIM)

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Architecture, Engineering, Construction, Civil Infrastructure, Manufacturing and Media Entertainment. We are an Autodesk Authorized Training Center, employing the largest team of industry technology experts across Canada , in all time zones and both official languages. www.solidcad.ca About Le Groupe AA Established in 1975, Le Groupe AA ranks among Canada's largest distributors of office equipment, including Konica Minolta multifunction copiers, KIP and HP wide format printers, as well as 3D printing
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Re: Label printing (Aluminium backed)

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Spoke with my guy about this and no the muratecs can't due a metal backed label, however there are substrates available that have a gold and silver background that you can print on
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Epson Wins Two Stevie Awards for Achievement in Business Solutions

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by innovative PrecisionCore Ò Technology, delivers color print speeds up to 100 ISO pages per minute 2 , optimized for business productivity and versatility. This powerful MFP is designed for large workgroups and departments within SMB and corporate environments. As a leader in innovation, Epson also offers the Brighter Futures ® program, a unique sales and support initiative available specifically for schools. Designed to help educators select and implement the best products for their
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Interesting on-site cold call yesterday

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While hunting for net new prospects, I knocked on a door (because if was locked), and was greeted by an older woman. As I intro'd my self a younger woman appeared in the door way as I finished my short intro (printers, copiers, IT doc manage). She stated, "where not interested", I then replied with "what are you not interested in", she stated, "we have all small printers", and I replied with "that's okay we also offer IT services", along came another "we're not interested because we are going
Comment

Re: MFP's, Copiers & The War for Ink vs Toner Devices

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SSG Thanks for the reply. I've seen the prints on both the Epson, and PageWide devices, they are very good when printing on regular bond. You are correct that the best image is with inkjet paper. It's my belief that once reps start showing samples and asking if color stays in house or leave the premise will dictate whether the rep shows ink or toner based MFP's. In addition Device Billing will come into play. That's where the client pays for the ink and a monthly charge for service with
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iPF850_iPF840_iPF830_Cost_Analysis_3

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TX_Series_Cost_Analysis

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PRO-2000_4000_Cost_Analysis

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iPF670_iPF770_Cost_Analysis

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Epson Laser Projectors Light up New Exhibit at San Francisco Exploratorium

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inkjet printers and digital printing systems to 3LCD projectors, watches and industrial robots, the company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables and robotics. Led by the Japan -based Seiko Epson Corporation, the Epson Group comprises more than 80,000 employees in 86 companies around the world, and is proud of its contributions to the communities in which it operates and its ongoing efforts to reduce environmental impacts
-=Good Selling=-

Attention Sales World... The Key To Sales Success Is Looking Inward. Are You Willing To Take The Journey?

“Every answer you are seeking is already inside of you. Look within. Do the inner work.”
Akiroq Brost

I believe the truth we seek lies within us. We must do the work to uncover it, however; old habits and deep-seated beliefs blindly rob our attention, keeping us from connecting to our own best self.

To set up our journey together, allow me to introduce you to Paracelsus. I'm a firm believer in what's forever old is forever new. Paracelsus was recognized as the most influential medical scientist in Western Europe during the Renaissance period between the 14th and 17th centuries.

To quote,

"Man does not know himself and does not know how to use the energies hidden in him, nor does he know that he carries the stars hidden in himself and that he is the microcosm, and thus carries within him the whole firmament with all its influence."

Meaning... The answers you're seeking to some of your deepest questions about your sales career may already lie within you.

The hardest work one will do is the heart work.

The journey to self-discovery is a long and winding road. It becomes freedom for many who are willing to do the work. It's the road less traveled.

Are you ready to take the journey?

If so, then grab yourself a cup of coffee or tea, find yourself a comfy quiet place to sit... Take yourself back to 5 years ago, reflect for a moment and now push to the present...

  • Have you reached greater heights in your sales life, now?
  • Are you happier, more fulfilled and with a clearer vision, now?
  • What has changed about your sales career, now?
If you want to live a better sales life, you must learn to grow.

A true sales professional doesn't sleepwalk through the day nor their career.

Voltaire, the famous 17th century writer once wrote:

“Judge a man by his questions rather than by his answers.”

I believe a fulfilling sales life isn’t determined by what you know, it is by how willing you are to learn.

One obvious way to learn is by asking questions. You do this every day without thinking about it.

Sales professionals actively and with intention think about the things they do. With an open mind they assess themselves on a regular basis. They view things through an unbiased and crystal-clear set of lenses.

Daily, they ask themselves:

  • Am I learning from my mistakes?
  • Am I constantly pushing myself, stretching the boundaries of comfort?
  • Do I still believe in my heart I can do this?

DEEP QUESTIONING... STARTS WITH LOOKING INWARD

“Going inward. That’s the real work. The solutions are not outside of us. Get to know who you really are, because as you search for the hero within, you inevitably become one.”
Emma Tiebens

Many of you already have commendable achievements in the ‘outer work’ aspect of your life.

With this I mean growth in your sales career, growth in management, leadership, or with your relationships. However, the ‘outer work’ is a small part of who we are as humans.

The key to happiness is transforming yourself and your life through inner work.

Courtney C. Stevens once said,

"If nothing changes, nothing changes. If you keep doing what you're doing, you're going to keep getting what you're getting. You want change, make some."

Question becomes... What does it mean to do the inner work?

Turning inward is freaking scary!

Are you willing to open the cupboard and unpack what's on the shelves?

Doing the inner work is about shaping your emotions, beliefs, and attitudes to form or recreate a healthier and happier version of yourself.

It’s about adjusting and correcting your mindset to help you improve upon and facilitate your goals.

I believe the business world desperately needs more kind, loving, self-aware sales professionals to share their best selves.

No alt text provided for this image

ARE YOU WILLING TO CHANGE?

We all live in a rapidly and I mean rapidly changing world. Our marketplace has changed. Our communities have changed. Our clients have changed. Their clients have changed. Are you starting to get the picture?

Question for you... Have you changed?

It’s much easier to point fingers at something outside ourselves, it's the excuses many in sales love to dish out - (“those people, the situation or circumstance”) then to look inward and accept responsibility.

Are you willing to take responsibility for you?

As a sales community, we’re largely fixated on the outer work. We focus on the stack rankings, where we are at quarter or year to date, key performance indicators, and number of new clients... I'm sure you're starting to the get the picture.

Let's all take a step back for a moment and realize these are merely outer symbols. This does not reflect your inner world.

It becomes difficult to transform your sales career if you're unwilling to transform yourself.

I love how Dr. Yvette Erasmus talks about inner work,

"Inner work brings light, compassion and awareness to the conscious, subconscious and unconscious realms of your being. It’s about diving inward: speaking to yourself, being in connection and dialogue with yourself, seeing yourself, knowing yourself, loving yourself."

Looking inward becomes an emotional rollercoaster. It's hard, it's heart-breaking and it's surrendering yourself to the unknown.

It’s giving yourself grace to be called out, as you build yourself back up.

Self-growth happens through self-leadership.

Self-leadership is your ability to take charge of your own personal and professional development, to actively guide yourself towards growth and improvement.

It's about taking action and steering yourself towards becoming the best version of yourself.

This involves:

  • Self-reflection
  • Self-awareness
  • Self-discipline
  • Self-motivation
  • Self-development

Dr. Yvette Erasmus goes onto say,

"No matter how crappy something feels, you remember that a phoenix rises from the flames. You stay the course. That’s what it means to have courage: to feel into the things you don’t want to feel."

She shares you must be able:

  • To tolerate discomfort.
  • To challenge your own beliefs.
  • To examine your attachments.
  • To do unfamiliar and uncomfortable things.
  • To reach beyond the whims of desires of your fearful, limited, finite self.
Do you have the courage to dig in and ask yourself deep questions?

Here are some questions that will allow you to dig in:

  • What are you holding onto that’s holding you back?
  • What is my personal gift, and how can I bring it my clients?
  • What is something you do differently than anyone else you know, and why?
  • If you restarted your sales life tomorrow, what would you do differently based on what you know now?
  • In what areas do I need to develop myself to best serve my clients?

THE INNER WORKS DEFINES YOU

“I was always looking outside myself for strength and confidence, but it comes from within. It is there all the time.”
Anna Freud

How would you define yourself?

What words would you use to describe yourself?

I encourage you to become your own Sherlock Holmes. Become interested in what grabs your attention and tugs on your heartstrings.

Please stop looking in the dictionary for words that define you.

Getting to know yourself allows you to tap into the road of happiness. This is mission critical to your success. Your beliefs, attitudes and your daily routines are essential to your sales well-being.

Understanding yourself means recognizing your shortcomings. It's about putting them on display for others to judge, critique and provide you feedback.

Yes, this means getting extremely vulnerable. This starts with looking in the mirror and saying to yourself, "This is me. This is the real me. This is who I am."

I believe this is about your willingness to ask yourself...

Who am I and who do I want to become?

What do I want for myself?

Why do I want to achieve these things? And what would it mean to me?

How can I become who I want to become? And what actions do I need to take to make this happen?

If you struggle to ask yourself deep questions, then mark my word, you will struggle to ask your clients deep questions.

GET COMFORTABLE WITH GOING INWARD

Becoming comfortable with being uncomfortable is what ferocious self-honesty is built upon.

I encourage you to think about this one...

How can you become ferociously self-honest if you struggle to deal with any discomfort in your sales life?

Those of you who are willing to take risks, step out of your comfort zone and create some discomfort, will reap the biggest rewards.

By venturing into new territories and challenging yourself, you will soon grow, learn, and achieve more than you initially thought was ever possible.

As you continue to swim in uncharted 'waters', you may just bring to the surface new skills, interests and new ways of going about your sales life.

Let this one sink in for a moment...

If YOU, can't challenge yourself to improve then how can you challenge your clients to improve?

John Simone nails it,

“The key to wisdom is knowing all the right questions.”

What questions are you asking yourself daily?

The questions you ask yourself directly affect the sales life you lead. The questions you ask yourself literally will determine what your mind focuses on, which triggers certain thoughts, actions, and inactions, ultimately affecting your sales results.

When you ask yourself empowering, deeply reflective questions, it shifts your mind to a whole new level and sets into motion the thinking and actions to jumpstart your sales life.

I will leave you all with this Maya Angelou quote,

"The real difficulty is to overcome how you think about yourself."

The inner work allows you to bring you to life.

The inner work creates sales freedom.

The inner work creates a sense of fulfillment.

The inner work will lead you to monumental sales growth. And isn't this what you want?

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Welcome to the Selling From the Heart podcast. This week we feature David Newman, CSP, Author of Do It! Selling. He talks about getting a 'selling from the heart' experience as a prospect and how these experiences should be something we should also take note of as sellers.

David dives deep into why there's such a hesitation in the prospecting process and how Do It! Selling attempts to address that and improve performance overall. If you approach it with complete integrity, transparency, and maturity, you're set up for success.

HIGHLIGHT QUOTES

They will buy if you are selling with complete alignment with who you are - David: "You can have the world's greatest tips, tactics, techniques, and if your come-from is not from the right place, you will never ever make a sale. On the other hand, you could be human, you could fumble, you could stutter, you could say the wrong thing at the wrong time, if your come from is 100% genuine, heart-centered, and real, doesn't matter what you say."

Connect with David and get his book:

https://www.linkedin.com/in/davidjnew...

https://doitmarketing.com/selling

Learn more about Darrell and Larry:

https://www.linkedin.com/in/darrellamy/

https://www.linkedin.com/in/larrylevi...

https://www.sellingfromtheheart.net/

Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.

Click HERE to preorder your copy of the rerelease of the Selling from the Heart book.

SUBSCRIBE to our YOUTUBE CHANNEL    / @sellingfromtheheart  !

Please visit WHYINSTITUTE.COM https://whyinstitute.com/

Please go to WORKBETTERNOW.COM https://www.workbetternow.com/

Click for your Daily Dose of Inspiration https://www.sellingfromtheheart.net/d...

Check out the 2023 Authentic Selling Challenge https://authenticsellingchallenge.com/

Get your Insiders Group FREE PASS here https://www.sellingfromtheheart.net/f...

Print Solutions For The Hybrid Office Of The Future

Remote printing has always posed issues for businesses with multiple locations and satellite offices. Whether it is enforcing company-wide print standards or managing information security, the print aspect of expanding companies has always been a point of contention. Then 2020 changed the entire office landscape.

Facing widespread closures, most corporations scrambled to temporarily convert their operations to a remote-worker tolerant atmosphere. Many businesses were forced to put the issue of print management on the back burner. The idea was that closures would be short and temporary, minimizing any potential security risks as the world dealt with a global pandemic. Once everyone was back in the office, things would go back to business as usual.

The New Normal For Remote Printing

But now, after a year of working from home, many office workers are reluctant to come back to a central office. And businesses are beginning to realize the potential benefits of a hybrid structure with more work-from-home flexibility. These benefits include fewer real estate worries, happier employees, and higher productivity rates. But the positive outcomes of a hybrid workforce won’t keep IT and Finance from thinking about the vulnerabilities and costs of all of those remote offices still needing access to print services.

Concerns Over Remote Printing

Everyone knows the IT department has an iron hold on your computer. Most are learning they also control or have access to anything you do on the mobile device you use for business. This is, of course, all in the name of security. Data breaches of big names such as Experian and Target highlight the problem hackers have become. But well-known companies are not the only ones vulnerable or even targeted. Approximately 41% of small businesses have said they were hit by a data breach that cost them $50,000 or more to recover.

What you may not know is that 11% of security incidents are print-related. Over half (59%) of businesses have reported at least one print-related breach in the past year. As print industry professionals are aware, printers have become far more than simple dot-matrix ink dispensers. Laser and ink printers nowadays have small hard drives that store the documents they print.

When employees “send” something to the printer, the complete document is forwarded to the machine. Those documents are typically stored for an extended period of time, providing a lengthy history of every item that has been printed and complete access to the information contained.

Security Concerns

But an unsecured hard drive connected to the company’s network provides more than potential access to printed items. It can also create a backdoor entry into the business mainframe, which criminals can leverage to bypass firewalls and gain access to sensitive company information. With these risks so prevalent, is it any wonder that IT departments balk at an exponential number of new home offices potentially using unsecured consumer printers?

But IT isn’t the only one complaining about an influx of home office printing. Finance is likely to begin asking questions about in-office print requirements and the increase in home-office printer purchases. But perhaps the most crucial item is printer supply management. There will be concerns about company printers being used even more extensively for personal use, leading to increased paper, ink, or toner supply costs. And what about the delivery of supplies? Shipping costs on office supplies can add up quickly in a hybrid work environment.

Options For Better Hybrid Printing

IT will be the first to offer up a VPN network option for managing remote printing security. Most companies are already using VPN to allow remote work in general. Adding printers into the already existing mix seems like a no-brainer. But VPN connections for printers are often clunky to set up, and Windows printing still requires several ports to be open within the firewall. Then there is the common issue of missing print drivers on individual devices. IT will have to look forward to managing ongoing printing problems from remote employees that require them to remote in for driver updates and other configurations. And a VPN hardly resolves any issues Finance may have regarding supply, delivery, and print monitoring.

Is An MPS Partner The Right Option?

Managing the hybrid workforce printer problem

Partnering with a managed print service provider is a far better option to control both the financial and security concerns around hybrid workforce printing. Printer services can provide secure printer models with software and services configured to the needs of the business – including the home office, remote offices, and work-from-home locations.

Print service providers using managed print services platforms like PowerMPS can make corporate print management even more straightforward. These powerful tools help business partners manage their print document output and supply usage with advanced analytics that help monitor supply levels, pages printed, and more. The system also allows printer supplies to be ordered and shipped on an as-needed or subscription basis leveraging the discounts and low freight pricing managed print service suppliers enjoy.

Managing The Hybrid Workforce Print Reality

So, as the hybrid workforce comes to fast fruition, hackers are sure to pivot further toward exploiting remote workforce printer vulnerabilities. But smart businesses will be prepared by implementing secure and affordable printing solutions for their business by partnering with reputable and innovative managed print service providers.

find out how Power MPS works!

Todays Hacked!

Hacked!

Microsoft warns that China hackers attacked U.S. infrastructure - .....The hacking group is codenamed”Volt Typhoon,” and has been in operation ... Covington and Burling, a prominent law firm, was hacked by suspected ...

Crypto Security Firm Unciphered Claims Ability to Physically Hack Trezor T Wallet.....Unciphered's claimed method of hacking the Trezor T wallet only works if ... Unciphered has previously hacked the EthereumWallet and recovered ...

Reliance's Zivame customers say their accounts were hacked - TechCrunch....Customers of Zivame, an Indian online women innerwear store, say their personal information was exposed after their accounts were hacked.

NASCAR opens investigation into hacked radio channel at All-Star Race....NASCAR has opened an investigation into how a derogatory message was broadcast on the radio channel of Bubba Wallace's team during the All-Star ...

Chinese Malware Hits Systems on Guam. Is Taiwan the Real Target? - The New York Times.....The code, which Microsoft said was installed by a Chinese government hacking group, set off alarms because Guam would be a centerpiece of any U.S. ...

Minister's FB page 'hacked', link with explicit content added - NewsWire.....The Minister's Facebook account was hacked during a live broadcast of a discussion on the proposed amendments to Sri Lanka's labour laws.

-=Stay Safe=-

MSP, MSSP & IT Industry Notes May 21st, 2023

IT, MSP & MSSP Industry Notes

Sponsored by

May 21st, 2023

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.

Ricoh-Toshiba deal driven by pandemic-era telecommuting and more

  • Reported on Nikkei
  • announced plans Friday to combine production of printers, copiers and other office machines
  • cited declining demand and the rise of remote work
  • preventing the outflow of cutting-edge technology to China might have also factored in
  • Ricoh and Toshiba Tec will own 85% and 15% of a joint venture to be formed in 2024

CrowdStrike Ranks #1 Globally for Managed Detection and Response Market Share in ...

  • announced that it ranked #1 for revenue for a second consecutive year in Managed Detection and Response (MDR) in the new Gartner® report: “Market Share: Managed Security Services, Worldwide, 2022.”
  • 88% of the top 25 vendors by market share have built their MDR services on top of CrowdStrike’s CrowdStrike Falcon platform
  • CrowdStrike, a global cybersecurity leader, has redefined modern security with one of the world’s most advanced cloud-native platforms for protecting critical areas of enterprise risk – endpoints and cloud workloads, identity and data.

NeoSystems Announces Executive Leadership Progression

  • Brad Mitchell will take the helm as President and CEO
  • Brad succeeds Michael Tinsley, who will become Chairman of the Board
  • Under Tinsley's direction, NeoSystems has grown from a two-person shop to a $42 million business with more than 160 employees and 600 plus customers across the United States

TEKUMO ANNOUNCES STRATEGIC PARTNERSHIP WITH LEADING IT MANAGED ...

  • announces a partnership with Balincan USA Inc., the largest third-party Managed Services provider to the Retail Industry
  • Balincan USA, Inc (OTC: BCNN) is an alternative reporting publicly held company that wholly-owns Tekumo LLC

Cybersecurity Notes

  • Blackberry Research report:
    • 12 malware attacks per minute
    • U.S. is most targeted of all countries
    • 60% of all attacks are finance/healthcare/grocery industries
    • Top malware attack on healthcare from:
      • Emotet, RedLine, BlackCat, Royal, Cobalt Strike and Mallox
  • Critical Insight research published:
    • PHI stolen up 35%
    • 28 million patients impacted in last 6 months of 2022
  • BakerHostetler report published on breaches:
    • 45% of incidents started with network intrusion
    • 17% of incidents involved insider-caused breaches
    • 11% caused by unpatched vulnerabilities
    • 28% of hacks ended with ransomware deployments
    • 24% of all breaches in healthcare vertical (#1 target)
    • 67 days = average amount of time from discovery to notification of breach
    • $90,355 = average cost to investigate network instruction
    • $600,688 = average ransom paid
      • $1,562,141 = average ransom paid by health system
      • 40% = of all vertical market organizations pay the ransom

Lead for Managed IT Services (click link)

  • Server Management
  • Information Technology Helpdesk
  • Desk-side End user support
  • Computer Equipment Lifecycle (Installs, Moves, Adds, Changes)

Lead for IT Services for 62 Workstations (click link)

  • The Organization is soliciting proposals from qualified firms and proprietors for the management of
    information technology services to sustain and enhance the operations and services of the Organization.
  • The original period of this contract will be for one year from the date of the signed contract.
    This contract may be renewed by the Organization upon written agreement of both parties for up to four successive
    one-year periods, under the terms of the current contract, and at a reasonable time (approximately 90 days) prior to the
  • SEALED PROPOSALS WILL BE RECEIVED UNTIL: June 27, 2023, 2:00 P.M. Eastern Daylight Time

SoftwareOne Acquires Beniva Consulting Group Inc. a Leader in IT Operations

  • announced that it has agreed to acquire Beniva Consulting Group Inc, a leading provider in ServiceNow, Configuration Management Database (CMDB), IT and Operations Management (ITOM), Cloud Advisory and Application Services
  • acquisition adds deep process automation and service management specialization to SoftwareOne’s existing market-leading IT Asset Management (ITAM) services

NexusTek and New York-based ICCS Join Forces

Lock in on Cyber Security with ARCOA

  • ARCOA, data security is a critical part of what we do
  • every item received, we adhere to NIST 800-88 procedures
  • strict protocols to overwrite information render all data permanently removed and unrecoverable

What Is Container as a Service (CaaS)? - CrowdStrike

  • is a cloud service model that offers a managed environment for deploying, scaling, and managing containerized applications
  • guide will explore containerization’s key role in modern application development and deployment

Zain KSA Signs Agreement with Netcracker for Cloud-Based Managed Services

  • announced today that Zain KSA has extended its partnership with Netcracker by adding cloud-based Managed Services to its deployment of Netcracker Digital BSS, Digital OSS and Customer Engagement
  • Zain KSA to leverage Netcracker’s extensive managed services offerings to support its existing deployment of Netcracker and third-party solutions
  • Netcracker Technology, a wholly-owned subsidiary of NEC Corporation
  • Zain KSA is a digital service and solutions provider in Saudi Arabia

HP top executive resigns

Ron Guerrier, CIO of HP Inc., announced he has left the firm

  • Originally appointed to role in 2020
  • Was also a proponent of DEI programs at company (in 11/2022, the company announced it would cut 6,000 workers by end of 2025)

Kyocera plans $3bn in chip spending to meet AI demand

  • Kyocera will invest 400 billion yen ($2.9 billion) in semiconductor-related production facilities through March 2026,
  • betting big on cutting-edge chips for artificial intelligence and other fields
  • unveiled by President Hideo Tanimoto as part of its medium-term business plan, represent a 130% increase over the previous three-year period

Managed Network Services Market to Surpass USD 112.45 Billion by 2030 Owing to Global ...

  • Managed Network Services Market reached a value of USD 59.42 billion in 2022 and is projected to reach USD 112.45 billion by 2030
  • compound annual growth rate (CAGR) of 8.3% during the forecast period from 2023 to 2030

This Week in the Copier Industry Twenty Years Ago

This Week in Copiers Twenty Years Ago

Second Week of April 2003

DW_P4P_10YearsCloud_BannerAd_500x100px_v1

No words of wisdom today,  just swamped with things at home and things at work.  It's going to be a very busy spring!

Enjoy these awesome copier threads from 20 years ago

Ricoh Shines

Art Post (Guest) ·
3800. This fast color MFP prints at 28 (color)/38 (black) pages per minute (PPM) can print onto paper sizes as large as 12" x 49", offers online finishing into a large 2,500 sheet tray and prints at up to 1200 dpi. This device will be available in April 2003 and appears to be the flagship product of the expanding Aficio office color line of products. The Aficio CL5000 color laser printer, which prints at 10-PPM color and 36-PPM black, is now available. Finally, the Aficio CL3000 color laser
Topic

Global Imaging "In The News"

Art Post (Guest) ·
and Corpus Christi. Dahill is one of Texas' leading providers of office technology solutions including the sale and service of Konica, Sharp and Savin digital copiers and fax products. Global Imaging Systems offers thousands of middle-market customers a one- stop shop for office technology solutions. The company provides a broad line of office technology solutions, including the sale and service of automated office equipment, network integration services and electronic presentation systems. The
Topic

What I want in a copier.........By Jim Nash

Art Post (Guest) ·
The Sex Appeal Of Copiers May 20, 2003 People want a copy experience that's faster, cheaper, and, apparently, easier on the eye. By Jim Nash Consider the lowly copier. So central to all that we do and yet it is the object of such derision. Few would quibble that it has grown to become a sophisticated machine, but, it seems, short of putting a jinni inside, the copier doesn't live up to many office workers' expectations. And for at least a few of our more libidinous officemates, it may never hit
Topic

FW470 vs Xerox 8550

Art Post (Guest) ·
Can we compete with volume and speed? Xerox is "up to 10D Size" , our specs state 7 D Size prints per minute, does the Xerox slow down at the higher dpi? Can we print faster at a lower dpi? Is the 8550 the latest and greatest or is there another one coming out soon? Help!
Topic

UC6 Print Controller BRAND NEW

bmiller (Guest) ·
ZIP RIP UC6 Print Controller, Its brand new!! Best offer and its yours, We need a TYPE 80 for the demo room, and gotta get rid of this to do it.!!! NEW SERI PRINT REQUIRES IT!!!!Enticment Call us at 704.597.72778 if interested ask for Brian or Scott
Topic

Sharp Forms New Division

Art Post (Guest) ·
Sharp Forms New Division Sharp Electronics Corporation (SEC) has established a new division company that will be responsible for the sales and marketing of Sharp's broad-based line of multi-functional products, facsimiles and software solutions — Sharp Document Solutions of America. Ed McLaughlin has been named president of the new division. McLaughlin, who previously served as senior vice president of SEC's Network Office Solutions Group, now reports to Toshiaki Urushisako, chief executive
Topic

Pricing from Xerox

Art Post (Guest) ·
Xerox 420 w/DF & Duplexer $3,645 Service $20 a month and .0169 per copy
Topic

Xerox "Street Pricing"

Art Post (Guest) ·
Pro 416 Glass Top/No Feeder $2,275Service and Supplies $17.00 amonth and .017 per copy
Topic

Science, Discipline and System Analysis

Art Post (Guest) ·
understand electromagnetism, how it is used and why. Basic AC & DC circuits are all in a day's work, as is static electricity. When other people get zapped by the static from walking across a rug, we tell them how it makes toner stick to the drum and how the copier's high voltage has the same effect on the copier drum that causes dust to be on the TV screen. We know this stuff! Optics: You have a working knowledge of the way light works. We may not be able to describe its scientific characteristics
Topic

Canon IR105 'Z' Folder

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Does anyone have any info on the 'Z' folder finishing option on the IR105? I.E. how fast (or slow) it is; reliablilty; productivity, etc.?
Reply

Re: Canon IR105 'Z' Folder

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I didn't check the spec's, but from what I have experienced it does not slow down the speed of the copier. But I have had some customers complain that it cannot Z fold to the edge on the last fold. Canon designed it to leave a 6mm gap for some reason and it cannot be adjusted to compensate. Most companies that have interest in using the Z fold to insert ledger documents into letter spec books are used to have a "clean" edge fold. Also, the Z fold is only an option if used in conjunction
Reply

Re: Lookinf for Independent Dealers for National Installs

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DMAP does not guarantee ship-ins will go to an authorized Ricoh Dealer anymore and preference does seem to go in favor of Direct Operations. We have had several DMAP Ship-outs go to Savin Dealers which we have been told isn't supposed to happen but happens anyway.
Topic

Can't find the new brochures??

Art Post (Guest) ·
Graham, I have visited the Document page and there are no Xerox, nor Sharp brochures. Have you uploaded these yet? Art
Topic

Need Wide Format HELP!

Art Post (Guest) ·
Can we compete with volume and speed? Xerox is "up to 10D Size" , our specs state 7 D Size prints per minute, does the Xerox slow down at the higher dpi? Can we print faster at a lower dpi? Is the 8550 the latest and greatest or is there another one coming out soon? Help!
Reply

Re: GlobalScan Training

NateJ (Guest) ·
I hear an update is finally getting close (v1.4). We have a representative from Ricoh Corp. coming out soon to meet with our client to address some of the concerns that they have. They (Ricoh) are also looking for customer suggestions to try and make the Global scan experience more user friendly. I'm all for that. If you design something for a high volume of scans, it should be very easy to use. I'll post any results I hear from that meeting.
Reply

Re: Lookinf for Independent Dealers for National Installs

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Dmap it and the dealer will be authorized ricoh dealers...you can specify which dealer. To find dealer go to ricoh-usa.com then go to contact ricoh then service location database then select state and product line. This is the best way to find independent dealers. There is also a master list you can try to get from your DSM, but that is always the hardest.
Reply

Re: Lookinf for Independent Dealers for National Installs

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You can put down the dealer you want in the different locations when you fill out the paperwork. I doesn't have to go to a Direct Operation. You can evern request Savin, Lanier or Gestetner Dealers if you like.
Reply

Re: Can we????

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If you do that, I think you can only do it with the winprint, not printing through Autocad with the PlotBase. I really don't see how it would work with SmartNet since it is a completely different controller and instruction set sent to the printer pc.
Reply

Re: 3800CD XP Problem using codes

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I have never seen this problem, but I just ran a test here on my machine, mind you I am using SmartNet Monitor for Client. I set up 2 separate user codes, restricted all printing access to the device using SmartNet for Admin and gave printing permissions to those two user codes only. You HAVE to lock down all functions and give individual permissions for some reason for it to count the prints properly. (This avoids prints to the "others" category also. I printed from 2 separate user accounts on
Reply

Re: Can we????

Art Post (Guest) ·
Graham: So, you think this can work with WIn Print? What exactly is WIN Print? Art
Reply

Re: Konica 8050 50ppm Color and B&W

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Well they just pushed us back to the mid-june end of june range on the machine. I am thinking your right with that August date Brad. When I get a chance I will upload the brochure. June 12th in Chicago come see them in action. Konica is bringing the truck into town with the color lab on wheels so if you want shoot me an email I can get you in to see what the hype is about.
Reply

Re: Canon Competition for 1232C

Digital Daddy (Guest) ·
the Canon Model is the Canon 3200 it is 32 B&W and 32 in Color the pricing from IKON is lower than ours. I have pricing if you need it!
Topic

Can we????

Art Post (Guest) ·
Use all of the smartnet monitor features with the FW470, specifically the feature that allows for multiple printing (parallel printing)for multiple machines. Art
Topic

HP 600N Internal NIC

Art Post (Guest) ·
Brand New in the box, and never opened. Make me an offer!! Here are the specs HP jetdirect 600N Internal Print Server NEW IN BOX#J3110A In This Box HP Jetdiret 600N Internal Print Server Set-up Documentation HP software on CD-ROM,/li Compatable with the following EIO peripherals HP LaserJet 2100,2200,4000,4050,4100,5000,8000,8100,8150 HP Color LaserJet 4500,4550,8500,8550 HP Business Ink Jet 2200,2250 Series HP Design Jet 500,800,1050,1055,5000 series HP Mopier 240, 320 Series HP 9100 Digital
Topic

3800CD XP Problem using codes

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I have a realtor that now has a 3800CD printer. They have given each agent a user code, and every thing works fine with counting the clicks except...on one PC. They have an area where there are 4 community PC's for the agents to use. Of course three of the PCs are using Win98, and one uses XP. On all of the agents personal PC's, we are using the RPCS drivers so they can't change the codes. On the community PC's we loaded the PCL drivers so they can enter their code to make the print job go
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago

This Week in Copiers Ten Years Ago

Last Week of April 2013

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales

Let The Ball Travel

I didn't follow up immediately but rather let the opportunity sit for a few days. I still had 35% of my month left at that time.  Sometimes you just need to be patient and things can come to you.  Right, nothing came to be thus a follow up call was placed two days ago. read the rest here

Check These Great Copier Threads from Ten Years Ago This Week

Konica Minolta bizhub C554e/C454e Series Offers Enhanced Performance

Art Post (Guest) ·
RAMSEY, NJ, May 29, 2013 (Marketwired via COMTEX) -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the launch of the bizhub® C554e/C454e Series of Color Multifunctional Products (MFP -- print, copy, scan and fax all in one system). Featuring Konica Minolta's award-winning INFO-Palette design, these high-speed, high-volume print/copy/scan MFPs are considered enhanced versions of their predecessors (bizhub C554/C454) and offer broader accessibility, more
Topic

Epson demonstrates SureColor inkjet printer versatility at FESPA 2013

Art Post (Guest) ·
printers; the 44-inch SureColor SC-T printer; and two SureColor SC-F dye-sublimation printers (44- and 64-inch). Textile and giftware On the booth, Epson will display sportswear and soft signage, alongside customised giftware, gadgets and dÉcor items to demonstrate the flexibility of the SureColor SC-F6000 and SC-F7000 dye-sublimation printers. These are the first dye sublimation printers from Epson and the first in this sector in which every component, from ink and printhead, to printer chassis
Topic

Quocirca report names Xerox worldwide market leader in managed print services for fou

Art Post (Guest) ·
Xerox earned the top position in worldwide managed print services (MPS) for the fourth consecutive year, according to a new report by analyst research group, Quocirca. The report cites Xerox’s lead due to continued expansion and investment in its MPS platform and the unrivalled geographical depth, breadth and consistency of its offering in an increasingly competitive marketplace. “Xerox excels in its broad coverage of enterprise offerings across office, mobile, production and offsite commercial
Topic

10 Reasons Why Summer Is The Best Time To Lease A New Copier

·
The warm weather is here and summer is fast approaching. Read these 10 reasons why this summer is the BEST time of year to lease a new copier! #1: Business is slower in the summer. Take the opportunity to review your company’s printing costs People travel and business slows in the lazy summer months. Why not take the opportunity to look over your bottom line? Newer copiers have a lower cost per copy, and managed print software can reduce your printing costs by 10-30%. Use the summer months to
Topic

Canon U.S.A. Defines a New Category of Pro AV Compact Installation Projectors with th

Art Post (Guest) ·
education, boardroom installations, museums, and many other professional markets. Drawing on Canon's expertise in optical and imaging technologies, the new Pro AV Compact Installation LCOS Projectors feature newly designed built-in Genuine Canon projection lenses engineered to address a broad range of image-display requirements. The new Canon REALiS WUX450 and REALiS WX520 Pro AV Compact Installation LCOS Projectors offer placement flexibility with their advanced Genuine Canon projection lens that
Topic

Epson Introduces PowerLite 4000-Series Installation Projectors for Large Venues Read

Art Post (Guest) ·
whose product lineup ranges from inkjet printers and 3LCD projectors to sensors and other microdevices. Dedicated to exceeding the vision of its customers worldwide, Epson delivers customer value based on compact, energy-saving, and high-precision technologies in markets spanning enterprise and the home to commerce and industry. Led by the Japan-based Seiko Epson Corporation, the Epson Group comprises more than 81,000 employees in 97 companies around the world, and is proud of its ongoing
Topic

Photizo Group Selects M2 as Leader in Managed Print Services

Art Post (Guest) ·
Photizo Group has recognised M2 as a leader in managed print services (MPS). M2 was one of 11 independent providers that Photizo Group selected to participate in the 2013 MPS Leaders Index for channel providers, based on demonstrated leadership in MPS. The MPS Leaders Index is a collection of hand-selected, independent MPS providers from around the world that are regarded as the gold standard in managed print and document services. Photizo Group classifies this index of elite providers from
Topic

: Ricoh Turns Off Signage All Over the World on United Nations World Environment Day

Art Post (Guest) ·
following the completion of the first billboard at Times Square, New York in 2010, additional billboards were installed in June and July last year in London and Sydney, respectively. The average combined power generation of the three sites has been calculated at approximately 150,000 wh per day. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh
Reply

Re: Copiers from the early 90's!!!

Art Post (Guest) ·
For Your Office Minolta 450Z In selecting a copier, the key to achieving efficiency in your office is to thoroughly analyze both your office procedures and new technological advancements. What’s your current and future volume need? What special features do you require? How important is the machine’s speed, image quality? What’s the reputation of the vendor? Most landscape architects will find their copier needs in the medium volume, table-top range. A medium volume copier will produce 15,000
Topic

Print Audit Partners with IDC to Provide Exclusive Offers to Premier Members

Art Post (Guest) ·
. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. About Print Audit®: Established in 1999 and headquartered in Calgary, Alberta, Print Audit is the fastest growing print management company in the world. By providing businesses with innovative and practical print tracking solutions, the company has helped customers recapture over $200 million in printing and photocopying expenses while saving an estimated 190,000 trees a year. Print Audit is the most
Topic

Telford Ricoh factory workers face uncertain future

Art Post (Guest) ·
, which opened in 1985, was seeing growth in its new machine recycling business, which included printing magazines. But the company’s office machine manufacturing business was shrinking. He said: “We want to capitalise on the strengths of the two factories, for the greater good of Ricoh across Europe. We will come back to our employees with more information once the study has finished in July. “We have 900 employees but at the moment we can’t make any promises about job losses.” Mr Webber said the
Topic

Sales Traditions

Art Post (Guest) ·
I picked this up from a Print Audit Tweet, thought it would be a good topic of discussion for us: What do you do to celebrate a sale? Does your office have any unique traditions?
Topic

Ricoh to Cut 13% of French Workforce

Art Post (Guest) ·
PARIS -- Japanese office equipment and digital camera maker Ricoh (IW 1000/170) will cut 338 jobs in France, some 13% of its workforce in the country, union officials said Thursday. "The management told us it intends to cut 338 posts among the 2,500 the company has in France," said CGT union representative Thang Doan following a meeting with company officials. Hit hard by the 2008-09 global financial crisis and stiff competition, Ricoh announced two years ago that it planned to shed 10,000 jobs
Topic

OKI Data Wins Sanity Printer Contract

Art Post (Guest) ·
OKI Data Wins Sanity Printer Contract Global printer manufacturer, OKI Data, has won a contract to deploy high performance mono printers in Sanity retail locations across Australia. Under the contract, OKI will deploy its B431dn range of printers in 120 stores operated by the entertainment retailer, which specialises in music and movies. OKI Data Australia ANZ Marketing Manager, Antonio Leone, said installation of the high performance printers would allow Sanity to reduce costs “by tracking
Topic

Copiers from the early 90's!!!

Art Post (Guest) ·
see the thread below, I found this on this site http://www.landscapeonline.com/research/article/8876, not sure what is was doing there but the pictures of the systems and the talk track brings back memories!
Topic

Copier Repair Tools Stolen

Art Post (Guest) ·
Copier Repair Tools Stolen Jeff Garretson - Wed 10:58 AM 05/29/2013 Salina Police are investigating a vehicle burglary. Police say there was no sign of forced entry into a 2005 Dodge Caravan that is owned by Key Office Equipment, and was parked in a lot behind the business at 214 S. Santa Fe. Someone apparently entered the van sometime between Friday afternoon and Tuesday morning and removed a canvas bag of copy machine repair tools and a pair of binoculars. Total loss is listed at $1,600.
Topic

3 Reasons Why Copiers Are The Most Interesting Technology You Will Read About All Day

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are and share our passions with the world. With that being said, here are 3 reasons why you should start caring about copiers and how this amazing technology is going to change the world. Read the rest of this article on copierDIRECT.ca!
Topic

Sharp Corporation to Reduce Salaries by 10 Percent

Art Post (Guest) ·
Sharp Corporation to Reduce Salaries by 10 PercentSharp Corporation of Japan announced across-the-board salary for both managerial and union workers. Under the new measures, there will be a 10 percent salary cut from October 2012 to September 2013 that will continue with a 5 percent cut from October 2013 to March 2014 (a 5 percent salary cut was implemented from April to September 2012). Sharp also said December 2013 bonuses will be half that compared to the June 2012 bonuses, which in turn
Reply

Re: Toshiba's Eco MFP. An industry first!

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We have brochures our rep has given us and are already marketing to our clients, for the launch in a couple months. Cost of toner is approx 15% higher compared to the current 30-50PPM toner, so we've been told. This unit is going to really help us a Toshiba dealer, especially for the larger accounts that are flooded with Ricoh units and reps Muleyman

EFI to Present Cretaprint C3 and Fiery proServer at Ceramics China

Art Post (Guest) ·
this week at Ceramics China at the EFI Cretaprint stand (Hall 8.1, stand K215). “EFI Cretaprint is uniquely focused on innovation and reliability in the complete process of digital printing,” said Victor Blasco, general manager, EFI Cretaprint. “At Ceramics China we will demonstrate the third-generation Cretaprint C3, the industry’s only truly upgradable inkjet printer, together with our Fiery® proServer color management solution, which offers amazing capabilities to our customers. The
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Workflow Makes Document Management Hum

Art Post (Guest) ·
tasks by making images and index data easily accessible on-screen as part of a dashboard or portal. Our enterprise content management (ECM) specialists have designed and built workflow solutions for businesses that have helped improve their operations in a number of ways, including: Streamlining a bank’s mortgage approval process and reducing the number of days it took to complete the processing of loans. Improving a manufacturer’s sales order process by ingesting incoming faxes and converting
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Re: Toshiba's Eco MFP. An industry first!

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quote: Originally posted by Art Post: What vertical markets will this system fit, besides municipalities and government? I could see companies that do a lot of business with governments using them. For instance, I have a client that works with prison systems throughout the USA. They occasionally have to respond to RFPs that require the proposal documents to be printed on paper with a minimum % of recycled content. It would also probably play well in markets that are big on "being green". Think
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Re: ADP Color LaserStation 14 info needed!

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It's some type of Lexmark, that's all i can figure out! Edit: Hmm maybe I'm wrong! Laser station 12 looks like an HP.. http://www.amazon.com/Compatib...Writer/dp/B0038K7ZVG Any more detail? I could work it out from a picture I'm printer nerdy enough to do that
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Re: Copiers from the early 90's!!!

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The appear to have the labels reversed. The Kodak Ektaprint picture is labeled as the Canon NP 270 and vice verse.
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Re: Copiers from the early 90's!!!

Art Post (Guest) ·
Old Glory: Good catch!! Do you remember having to lug those paper trays around for every demo? What a pain the butt that was, you had to take the paper trays out of the machine, the by-pass tray, the exit tray, the document feeder tray. It was a known fact that I was soley responsbible for damaging many paper trays and doc feeder trays in the eighties.
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Re: Copiers from the early 90's!!!

Art Post (Guest) ·
I had a Nissan hatchback in the eighties, and the typical copier cart of the day was a gurney and yes for those of you who were not in the business at the time it was the same type of gurney that was used with ambulances. One day, I forgot to close the hatchback all the way and since the Nissan was a stick shift I would have a tendency for a quick start, yup the quick start open the hatchback and the gurney with the copier was lying in the middle of the road in Princeton, NJ. No damage, just
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Re: Ricoh CW2200SP Maintenance Pricing

Art Post (Guest) ·
quote: Originally posted by chops: $800 per year upfront annual fee, no minimums. $0.03/square ft. Includes preventive maintenance. Does that include ink and print heads?
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Re: Ricoh CW2200SP Maintenance Pricing

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No ink or print heads. Coverage/usage is too unpredictable to include.
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Global Financial Services Leader Selects Kofax for Wholesale Lockbox Banking Solution

Art Post (Guest) ·
markets. Kofax delivers these through its own sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com. (C) 2013 Kofax, plc. "Kofax" is a registered trademark and "First Mile" and "Kofax TotalAgility" are trademarks of Kofax, plc. http://cts.businesswire.com/ct...=cmtx4&distro=nx SOURCE: Kofax plc
-=Good Selling=-

This Week in the Copier Industry 15 Years Ago

This Week in Copiers Fifteen Years Ago

Last Week of April 2008

DW_P4P_Hotel_500x100_March2023-100

Real Copier Sales

Make a plan for attaining goals that you believe will make you happy. Your mood will very likely increase as your pursue your goal because you will feel better about yourself for going after something you value. And, you will begin to see more sales, which equal more $$$$$.

Enjoy These awesome copiers threads from 15 years ago

Konica Minolta Launches Bizhub 421

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Marketing Bulletin Bulletin #08-GB-019 Date: May 28, 2008 To: All Konica Minolta Sales Channels From: Marketing and Product Development Subject: Introduction of the Konica Minolta bizhub 421 monochrome MFP Konica Minolta is pleased to announce the introduction of the bizhub™ 421 printer/copier/scanner/ fax device. With print/copy speeds of 42 pages per minute (ppm), the bizhub 421 is ideal for mid- to high-volume office environments that require a reliable, monochrome MFP with network
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Global buys BIg Ricoh Dealer!

Art Post (Guest) ·
is made up of regional core companies in the U.S. that sell and service document management systems such as printers, copiers and multifunction devices; network integration services; and electronic presentation systems. As an office technology dealer, Global sells products from various suppliers including Xerox, Sharp and Konica Minolta. Xerox acquired Global Imaging in 2007 and operates it as a wholly owned subsidiary within Xerox's North American operations. -XXX- Media Contacts: Mike
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Ricoh Wins Boys & Girls Clubs of America Account

Art Post (Guest) ·
WEST CALDWELL, N.J., May 28 /PRNewswire/ — Ricoh Americas Corporation, the leading provider of digital office equipment, today announced that it has signed a national agreement with Boys & Girls Clubs of America(R) (BGCA). Some 4,300 Clubs are now able to purchase any Ricoh printer, copier, multifunction product or software solution. The use of Ricoh products in Boys & Girls Club facilities will enable them to streamline document workflow from the creation of a document to its distribution and
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The New Push to Get Rid of Paper

Art Post (Guest) ·
doesn't include costs for ink, toner, or running copiers, printers, and fax machines. In the typical office, for every dollar spent on printing documents, companies incur another six dollars in handling and distribution, according to Xerox. Little wonder that the will to go paperless remains strong in parts of Corporate America. It's showing up in ways big and small, from admonitions at the bottom of e-mails to think before pressing the print button, to notes posted alongside printers asking
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Xerox Gel Ink Printer

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Xerox previews digital printer cured gel ink Posted by Dawn Kawamoto Post a commentXerox gave a sneak peak Thursday of its cured gel ink, which is designed to print on a variety of materials from super slick plastic to foil with a digital printer. Xerox's cured gel ink, previewed at the print industry's trade show drupa in Germany, is aiming to capture a larger slice of the estimated $400 billion offset printing market. The cured gel ink, with its peanut butter-like consistency, is heated up
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CANON U.S.A. COLOR imageRUNNER C5185 SOLUTIONS ACHIEVES FIVE STAR-RATING FROM BERTL,

Art Post (Guest) ·
- to high-volume color imaging system with many exceptional features capabilities to recommend it,” said Terry Wirth, director, Research and Analysis, BERTL. “Overall image quality, a hallmark with Canon imaging products, was rock-solid in both black-and-white and color modes, and printer and copier modes.” Designed with versatility in mind, the Canon Color imageRUNNER C5185 model provides reliable productivity across office and professional environments. Additionally, using a variety of print
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WORKFLOW EFFICIENCY IMPROVED WITH RICOH’S GLOBALSCAN 3.1 WORKFLOW SUITE

Art Post (Guest) ·
WORKFLOW EFFICIENCY IMPROVED WITH RICOH’S GLOBALSCAN 3.1 WORKFLOW SUITE Enables Scanning Directly to Back-end Systems, Document Management Systems and Fax Servers West Caldwell, NJ, May 29, 2008 — Ricoh Americas Corporation, the leading provider of digital office equipment, today launched GlobalScan™ 3.1 with Workflow Suite, designed to help document-intensive organizations and companies improve workflow efficiencies by integrating scanning into their mission-critical business processes
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Is anyone else facing this from Xerox?

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We are about to lose our third school district to Xerox who is quoting FREE UNLIMITED COPIES (toner inclusive). This one, we have 7 units there now and are proposing that 4 stay. Xerox has to replace all 7 and they are still beating our hardware cost so they aren't hiding service in the equipment price. The equipment is new and the agreement is for three years. Anyone else seeing this? We have another situation that is a large church with a dozen units. Xerox has put a new color box in AT NO
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Re: Ricoh Rumor!! New Strategy?

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Does the Sammy 6345 have a feature like tihe Ricoh/Savin DOcument Server where you can store documents for walk up access? If I understand right the Sammys are relabeled as Muratec, do you guys see a benefit for being a Muratec dealer vs. Samsung dealer (maybe see less Muratec in Staples)?
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Re: Is anyone else facing this from Xerox?

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Xerox recently placed a color unit in a Print 4 Pay location in Clinton, MS. No charge for the box, just copies billed at .08 each (single click for 11 x 17).
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Re: Features you would like to see on future products

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An ldap scan to email search that doesn't require 5 button pushes (Xerox can in 2). Color scan on everything. Web access from MFP panel. More sophisticated scanning setup (create scan profiles in one application and then push to one or multiple devices simutaneously, Xerox does this). PostScript emulation at a fraction of the cost of the real postscript option (as most of our competitors have). Scan2print. Oh yes, and most important for Ricoh to stop trying to acquire it's already acquired
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Re: Is anyone else facing this from Xerox?

skbens (Guest) ·
In PA, Xerox has been pushing this promo to the school districts for three years now. We have a couple of disctricts that have Riso's and won't even entertain us on the copier side. The only way you are going to beat this is to wait and hope they screw up with servicing the account, other than that, there's no way to beat the price. Most of the schools are very happy with the program, the ones that aren't on it, hate Xerox and refuse to allow them on the RFP. I haven't heard anyone get hit
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Re: Sales Tips

Art Post (Guest) ·
Surround yourself with happy people. It is easy to begin to think negatively when you are surrounded by people who think that way. Conversely, if you are around people who are happy their emotional state will be infectious. You are happy it will shine through, and your sales will show it as well.
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Re: Ricoh Rumor!! New Strategy?

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We just brought in a MFX-4550 for evaluation. I printed off all the comments on this page and gave them to my service manager, and he thanks you for all the good insight. We have a tip to share back, and Ryan and Art will be glad to hear this. That annoying "confirm page size" screen that you get every time you open a paper drawer? You can turn it off. Go into the Machine Set-up/Admin Set-up screens, and poke around and you'll find it. We'll let you know how the rest of the evaluation
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Re: Ricoh Rumor!! New Strategy?

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quote: If I understand right the Sammys are relabeled as Muratec, do you guys see a benefit for being a Muratec dealer vs. Samsung dealer Muratec sent us evaluation equipment, and it came in a Samsung box. They were pretty upfront about relabeling Samsung. Art, you wrote that you've been getting service calls on small printers once you registered as a Samsung service center. Can you share any more about that?
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Re: Ricoh Rumor!! New Strategy?

Art Post (Guest) ·
We also got set up with Sammy as a service center for thier laser printers. here you can have the best of both worlds. A: there are alot of samsung printers out there. B: You can get the support on the 4550N from Muractec
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Re: LAN Fax Instructions

Art Post (Guest) ·
For those who need these files I have created one pdf document with all of the files. They are located on documentmall, under P4P users, Ricoh, then ricoh manuals, it is a 15mb file. log in credentials account: art_post user: p4pusers passcode: goodpals
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Re: Features you would like to see on future products

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The PS3 option for most of the newer models includes PDF Direct Print. You can set up a scan to folder (FTP) using the IP address of the printer you want to output on. This gives you "Scan2Print" capability. And of course, you can choose another folder on the network to scan to in the same operation...
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Re: Global buys BIg Ricoh Dealer!

Mr. Copy (Guest) ·
I am a rep working out of the Jacksonville office. We are very excited about this opportunity to carry one of the premier products lines in the world. Xerox products will give us a distinct advantage in our market.
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Features you would like to see on future products

Art Post (Guest) ·
Please put down your wish list for future features or options for mid range ricoh color mfps
-=Good Selling=-

A Beacon Of Sales Hope Builds Trust Through Honesty, Transparency, And Integrity… Are You A Beacon?

"Whoever walks in integrity walks securely, but he who makes his ways crooked will be found out."
Proverbs 10:9

With trust in sales being ridiculously low. With skepticism being at all time highs. And with the B.S. meter... Well, we know where that meter sits, the question for all of you...

Are you waking with integrity?

Is honesty, integrity and transparency important characteristics to you?

Quite frankly, these are foundational aspects of healthy relationships. Why? Because anything built on a lie isn’t made to last since it will not provide security and comfort.

Let that one simmer, as you think about your clients.

"Lying lips are an abomination to the Lord, but those who act faithfully are his delight."
Proverbs 12:22

You can’t build anything solid, long-lasting and meaningful when someone isn’t telling the truth.

So, how do you build deep meaningful client relationships? You bring honesty, integrity and transparency to the forefront. You carry yourself with congruency. You simply lean-in to your clients, and you give a rip about them.

I believe all of this starts in the heart. Its one's commitment to lead a pure, righteous and forthright lifestyle. This doesn’t mean perfection, it means walking in grace and leading with gratitude. It's doing the right thing no matter who is or isn’t watching you because it's the right thing to do.

"Secrecy breeds suspicion. Transparency breeds trust"
Pastor Craig Groeschel

Transparency reveals your character. Transparency is all about intentionally sharing your soul to the world by showing your true self to others.

Being transparent is powerful. It's hard to be transparent if you're not transparent with yourself.

Are you living a transparent sales lifestyle?

If not, what's holding you back?

A transparent sales professional throws the entire deck of cards on the business table.

Many in sales will talk about being transparent, unfortunately, the talk doesn't match the walk.

Let's face it, the sales community has a trust, respect and credibility issue.

YOU MUST BUILD TRUST

"The glue that holds business relationships together, that is trust, and this trust is purely based on integrity."
Brian Tracy

Building trust is an active and ongoing process, and if you ignore it, trust will decrease over time.

Just curious...

When is the last time you sat with one of your clients and asked them to describe what a trusted business relationship looks like?

Ipsos, a global market research firm, published their annual Global Trustworthiness Monitor, and asked respondents what were their top four drivers of trust in businesses.

In order...

  1. Keeps promises
  2. Open and transparent
  3. Behaves responsibly
  4. Good value for price

Folks, here comes the mirror moment... And this just might be a gut-check moment for many of you.

Are you keeping your promises, really?

Are you open and transparent, really?

Are you behaving responsibly, really?

Are you bringing meaningful value for the price, really?

I believe a heartfelt professional measures success not by the size of their commission check but on the impact they've made on their clients.

They love, cherish and deeply connect with their clients.

They are not afraid to be different, act different and think different.

Leading your life with integrity, transparency and honesty, you soon stand out as a beacon of hope.

Integrity in sales, is our highest and most valuable human commodity.
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BUILD TRUST, BECOME A BEACON OF HOPE

"Be a guiding light, a safe harbor, a beacon of hope, and a solid foundation for those around you."
Jennifer Gayle

Merriam-Webster defines beacon as:

  1. a signal fire commonly on a hill, tower, or pole
  2. a lighthouse or other signal for guidance
  3. a radio transmitter emitting signals to guide aircraft
  4. a source of light or inspiration

Have you become a source of light and inspiration with your clients?

Are you engaging in conversation with them with honesty, transparency and integrity?

"Transparency is a suspicion eliminator."
Pastor Craig Groeschel

I believe you all have endless opportunities to become a beacon.

  • You become a beacon every time you get through a challenging conversation with a client.
  • You become a beacon every time you stretch yourself by speaking the truth.
  • You become a beacon every time you take off the mask and allow yourself to be real.

Become that beacon of inspiration for your clients. Become that lighthouse and guide them towards business betterment.

When you can be straight with your clients, they will be straight with you.

Live your sales life with the BEACON acronym of:

B - Belief

E - Encouragement

A - Attitude

C - Compassion

O - Offer to help

N - Nourish

Becoming a beacon of hope means to embody the qualities and actions that inspire and uplift others, and this directly pertains to how you interact and carry yourself with your clients. It means becoming a symbol of optimism, encouragement, and resilience.

A beacon of hope is someone who brings people together and fosters a sense of connection, belonging and community. They create an environment where individuals can support and uplift one another.

A beacon of hope reduces suspicion, speculation and skepticism. Lack of transparency leads to speculation, rumors, and mistrust. Transparency diffuses suspicion while addressing concerns directly, all this leads to fostering an environment of trust and openness.

Imagine for a moment how this builds trust.

A beacon of hope leads by example. They demonstrate integrity, kindness, and authenticity in their words and actions. Their consistent behavior inspires others to follow suit and become beacons of hope themselves.

A beacon of hope is a strength builder, are you?

BEING TRANSPARENT IN YOUR COMMUNICATION BREEDS TRUST

In a post trust sales world, transparent communication is mission critical to your sales success.

Dennis Prager eloquently says,

"Goodness is about character... integrity, honesty, kindness, generosity, moral courage, and the like. More than anything else, it's about how you treat other people."

Without all of this, there will be cracks in foundational layers of your client relationships.

I wholeheartedly believe that fear, ego, bravado and insecurity prevent many from leading a transparent sales life.

A few questions for you to ponder:

  • Are you brave enough to be honest and truthful with everyone you meet?
  • Are you brave enough to lead with your flaws?
  • Are you brave enough to lead your sales life full of integrity?

It's about being sincere, open, and being a real human. It's about being authentic, showing respect and having concern for others.

No pretending, no BS, and no lies. Being transparent in sales is speaking the truth.

A huge shout out to my friend Todd Caponi, as he introduced me to this 1919 quote by Arthur Dunn, "If the truth won't sell it, then don't sell it."

You simply have a choice... You can put on a sales show and hope you don't get exposed as being an empty suit or you can embrace transparent, honest and integrity filled conversations. The decision is yours.

A sales professional skips the show and gives their clients what they crave... sincerity, substance, heart and complete transparency.

Mother Teresa famously said,

“Honesty and transparency make you vulnerable. Be honest and transparent anyway.”

Do you feel you communicate in a transparent way with your clients?

Transparency requires courage.

Transparency is directly related to our relationship with accountability.

How trustworthy you perceive yourself will directly impact on how trustworthy you perceive others to be.

Do your clients perceive you as being trustworthy? If so, how would you know? Have you taken the time to ask them?

WHAT WILL YOU DO?

When it comes to transparency...

I believe if you struggle to see through your clutter then how can you help remove your client’s clutter?

I believe if you struggle to see yourself through the clear lens of reality then how can you help your clients envision a better business outcome?

I believe transparency is about self-awareness, authenticity, open communication and self-accountability.

The great U.S. President, Thomas Jefferson once said,

"Honesty is the first chapter in the book of wisdom."

Transparent, real, open and honest professionals connect at the heart level. They connect on a real, relatable and relevant level.

It's about having a willingness to learn and to become open to your client's ideas and input.

It's about intentional curiosity and becoming interested in your client interactions.

Imagine for a moment, if more salespeople ditched the empty sales rhetoric and simply brought honesty, integrity and transparency to their client communication, there wouldn't be as many empty suits.

“Transparency sells better than perfection.” In fact, “unexpected honesty and transparency shorten sales cycles dramatically.”
Todd Caponi

Huge announcement... A dream come true... Selling From the Heart has been picked up by a New York Publisher!

I had no idea when I self-published Selling from the Heart that all of this would happen. This is why I firmly believe authenticity wins in a world full of empty suits.

A huge thank you to David Han**** and the team Morgan James Book Publishing for believing in me.

The best is yet come!

Will you support me in bringing this message to the sales community?

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