Water in the just finished basement apartment on the new carpet that was installed last week!
April 2023
This Week in the Copier Industry 15 Years Ago
This Week in Copiers Fifteen Years Ago
Last Week of April 2008
Real Copier Sales
Interesting topic came up today while I was out knocking on doors again! Most of us (salespeople) have monthly quotas. For those of us that care, we take pride in striving to meet those monthly and quarterly goals. When we don't hit those quota's we start thinking about what went wrong, did we not prospect enough, was there not enough in the funnel. Most of us do have a sinking feeling when we don't hit our quotas. read more here
Enjoy These awesome copiers threads from 15 years ago
NETAPHOR SOFTWARE, INC. INTRODUCES USER TRACKING WITH NEW VERSION OF ITS PRINTER MANA
Art Post (Guest) ·
2.0 includes a new Jobs Analysis view, which tracks user printed pages, the applications and documents used, when jobs were printed and to what printer—the Who, What and When of user printer management. It provides all the printer data, analytics, notification and reports for organizations to control costs, support help desk operations and improve printer service. In addition, the new version of SiteAudit includes a Host Analysis view, which tracks print queue name, port addresses, queue use
Topic
Canon and GBC
I am up against Canon on a big color machine. I know the Ricoh high end color machines will do GBC punching on-line. The only machines that I can find that Canon supports are the B&W 7105/7095/7086 machines. Has anybody else run across a Conon Color machine that will GBC punch?
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Re: Weekend Copier Notes from 05/04/08
JasonR ·
Thanks! I always love to see this info! quote: - Netaphor Software of Irvine, CA launched new software for tracking clicks on printers and MFPs. The new software, called SiteAudit 2.0, supposedly is the only software that can track clicks without the need to load software on each individual workstation. I know of several print tracking solutions that do not require software loaded on the client. some examples off the top of my head: Canon Netspot accountant (now called imageWare something-or
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Print Management
Has anyone tried any of the products from this provider? http://www.softwareshelf.com/I found these guys on the web and did a Webex with Danny Byrnes.Their products seem impressive and I'm thinking about offering them.If you've tried their products,...
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Ode to the Copier Repairman
An Ode to the Copier Repairman Of all the heroes great and small; comes he, the most unsung of all. You've seen him before, you know him well; he comes to do battle with the copier from Hell. He steps through your door, a glaze in his eye, a tool kit in hand, and toner on his tie. The problems, oh yes, he's seen them all, this week; the jams, the rattles, the chortles, the squeaks. The customer tells him "It's broke, see, right there!" As slowly he pulls out what's left of his hair. "Okay
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Ricoh Americas Corp. Makes Acquisition
Art Post (Guest) ·
Ricoh Americas Corp. acquired Associated Business Systems (ABS), a Ricoh dealer headquartered in Portland, OR, U.S. The acquisition signals a major expansion by Ricoh in the Pacific Northwest marketplace. Associated Business Systems will become a wholly owned subsidiary of Ricoh Americas Corporation and be known as Associated Business Systems—A Ricoh Company.
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W2400 Embedded Printing
Previously, we created 2 custom sizes for a customer (36x100 and 24x100). Both of these are longer than the customer will ever need but we created these due to the fact that all their drawings are different lengths and you could not create a custom driver for each. When they print to the W2400, the DIMM chip is set so that the printer will only print the "inked" area which is what we want it to do. The problem is that if you select the 24x100 customer size and there is no 24" paper in the
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Re: Need Input for Color Deal
Customer bought: 2 - Savin CLP240d Color Printers 2 - PB3010 Large Capacity Trays 2 - SR3030 Finishers for Output $7,250 each CPC - $.0582 with toner for color CPC - $.0135 with toner for black
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Re: Ode to the Copier Repairman
No credit to me, I'm just a salesman! Honestly, I found it on the web this morning while I was looking for a cute copier cartoon to put on my monthly sales flyer. I cut out the pictures (inside of a copier, we've all seen them before) and pasted the rest. Glad you liked it.
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Re: Ode to the Copier Repairman
Shaja ·
Oh, that was too good!! I'm printing this out and hanging up in our shop right now! Edited to say: our techs love this. John, do you get author credit?
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Re: SP C221SF toner yield
Art Post (Guest) ·
I believe the starter cartridges are only good for 500 prints or so, and the max with new is only 2,000. estimated cost per page is .18 cents if you get the yield. Very expensive to run color, however good for LV mono, where they would only do 200 color pages a month.
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Re: WOMEN IN POWER
JasonR ·
Agreed, but lighten up on the handshake. A bone-crushing handshake is a horrible impression on anyone but especially on a woman. You would think this would be common sense, but I've had this discussion with several customers about other sales people who think a "Firm" handshake means the other person walks away in agony.
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Re: SMB Scanning and conflicts
slim463 ·
I have installed several MFP's w/ SMB Scanning on networks that have multiple workstations/domains and routers w/ wireless or no wireless. Of course you have to have one of the workgroup/domain names listed in the SMB workgroup setting on the MFP. This is the first step for ANY SMB installation. The default from Ricoh is WORKGROUP. Which fits to about 90% of the existing networks. But, occasionlly you will have to change this if there is no WORKGROUP located on the LAN. If you have 5 workgroup
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Re: tracking software
Art Post (Guest) ·
John: I did a few searches and found nothing, maybe you need to use to programs to accomplish what you need. Time tracker and Print Tracker.
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SMB scanning and Administrative Login
When SMB scanning from an MFP, I believe it's necessary to set up the MFP with administrative login rights. I'm running into a problem with a client who wants the scanning to go to their 2003 Small Business Server, but wants the password to change every week or month. How would you guys deal with this? The product is a Savin C2525. Thanks for any help!
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Art Post - Image Source Magazine
For those that subscribe to Image Source magazine, Art has written an article in April's edition on the Sales Pipeline. Congratulations Art! on a great article. As I was reading through the article, I realized I had read most of the article before on the p4p. Thanks again for all the time and work you put into the p4p!!
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tracking software
John ·
Here is an interesting situation I happened upon yesterday. I have a P4P customer that provides workstation computers to customers at a rate of $.20 per minute and also allows them to print to devices behind the customer counter. The customers are billed on the honor system (not smart). I was told by a Manager that they used to use a program that would track the users time once they logged onto the PC and also would track the prints and to which device they had been sent. This program was
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Plotbase upgrade
I've added the PS option, dwg/dfx convertor and scanning to a 240W we have in the field. After updating the TAN, I was unable to print the CAD files through Plotclient Win (there is no AutoCAD present). I received an error that the file format was not supported. In talking w/ tech-support, I understand I have Plotbase 3.3 and need to upgrade to 3.7.1 which I'm downloading from the TSC website. Can anyone give me pointers on thr proper procedures and/or things to look out for?
-=Good Selling=-
Attention Sales World... Are You Downright Irreplaceable? Would You Even Know?
"If you don't make yourself irreplaceable, somebody will replace you. Being different is being remembered. Being the same is being forgotten."
Holly Smale
The sales world is full of mediocrity as unfortunately many are swimming or should I say drowning in the sea of sameness.
Are you being remembered or are you being forgotten?
As we kick off our time together, I must ask... How hard would it be for one of your clients to replace you with an alternative provider?
Simmer on that question for a moment. Because it contains a massively powerful lesson.
Imagine being so utterly valuable to your clients that they send competitors away, uninterested in hearing about their lower prices, better deals or pearls of wisdom.
I must ask you...
What are you doing to become downright irreplaceable?
One makes themselves irreplaceable by building trust. They’ve earned that trust by doing phenomenal work over the long haul. They've earned trust by being extremely reliable, someone their clients can count on, and most of all, they are heart centered.
I believe you earn and re-earn being irreplaceable. Yes, you heard me correctly. You re-earn it. If you earn trust and then lackadaisically assume you’re permanently irreplaceable, you’ll soon be replaced by someone who out maneuvers you.
Taking a casual approach to your clients causes client casualties.
Therefore, every interaction with your clients should be viewed as an opportunity to increase your value and status.
IRREPLACEABLE
As we continue this journey together, you become irreplaceable by getting to the heart of what matters with your clients.
You become irreplaceable by getting crystal clear on your client's vision. You make this a commitment. You do this so you can get out in front of them and be ready when they get there.
This Coco Chanel quote is spot on,
"In order to be irreplaceable, one must always be different."
In today's sales world where there is more competition, more options, and even more distractions, the question for all of you... How do you continue to maintain your clients’ attention?
I believe you do this by building authentic relationships, bringing meaningful value, and becoming 100% irreplaceable.
WAYS TO BECOME IRREPLACEABLE
To become irreplaceable, you must understand how your clients' business makes money, and then figure out how you can connect the dots and deliver them results.
This all starts with understanding them better.
The best way to understand your clients better is to ask them deep and meaningful questions, then close your mouth and let them talk. Intentionally listen to their responses.
What they share with you becomes your pot of gold.
This allows you to serve them better.
I believe when you create the mindset of serving your clients, then you’ll always have their best interests at heart.
Your client relationships aren’t about a mere transaction. It's about serving, helping, and creating business betterment for them.
To serve is to care, to care is to give a rip.
Giving a rip means you care enough about the relationship to become your client's library of knowledge.
You establish this by creating resources that your clients will value. You become their educator, their teacher, and their go-to when it comes to learning new things.
One huge way you can serve your clients is to stretch their thinking. Help them consider new opportunities that they haven't thought of before.
This means becoming their guide. This means supporting them. And this means serving them at the highest of levels, so they not only see your value, but also their own.
ARE YOU BECOMING IRREPLACEABLE?
The more you know about your clients, the more you grow with your clients.
Business author Roger Von Oech said,
“Things are changing quickly. What worked last week may not be the best way to solve today’s problems or the best way to take advantage of next week’s opportunities. The more we know, the more opportunities we can create."
Focus in on the last sentence for a moment, as I put a bit of a sales twist on it.
The more you know about your clients and their business, the more opportunities you can create for them. The more opportunities you create for them, the more you become irreplaceable.
To know your clients is to grow with your clients.
Helping your clients grow is mission critical to building long-term, mutually beneficial relationships.
When your clients trust that they can rely on you for business growth strategies, they are more likely to invest more with you, give you a larger piece of their business and refer other organizations to you.
Building your client’s business leads to building your business.
Sales professionals intimately know their clients' business. They understand the competitive environment they operate within. They develop powerful strategies along with solutions to help them look forward so they can anticipate and prepare for new business challenges and opportunities.
They are relationship connectors. They go the extra mile by making connections for their clients with other individuals or groups within their network that could be helpful to them.
They do all this because they care.
This is how sales professionals become irreplaceable.
BECOME ENTRENCHED IN YOUR CLIENT'S BUSINESS
How many of you right now are woven into the fabric of your client's business?
Please think about what I just asked you. Deeply stew on it. Curious as to what you're thinking about right now?
Sales professionals become entrenched in their client's business by opening up the business hood.
They gain a deep understanding of what their clients are talking about, and they share their perspectives.
They ask them thought provoking questions encouraging them to investigate the good, the bad and the ugly within their company.
- What is their unique corporate value statement?
- What kinds of headaches are their competitors dishing out?
- What are their client's coming to them to answer?
- What do you see as potential roadblocks to your growth over the next 6 months?
Sales professionals listen, learn and ask deep impactful questions to obtain institutional client knowledge.
Are you a proactive sales professional or a reactive sales rep?
Aristotle famously wrote,
"The more you know, the more you realize you don't know."
Now, think about this statement for a moment...
Who is gathering more internal information about your clients, you or one of your competitors? Would you even know? And worse, would someone even tell you?
KNOWLEDGE IS POWER IN BECOMING IRREPLACEABLE
How can you apply institutional client knowledge to build, grow and enhance your client relationships?
How can you become an integral part of your client's business?
How can you become irreplaceable?
How can you not be viewed as a commodity?
In conclusion, are you willing to take massive action to avoid being viewed as a commodity and start being viewed as being irreplaceable?
Welcome to the Selling From the Heart podcast. This week we welcome Oakland McCulloch, a retired lieutenant colonel and the author of Your Leadership Legacy. Taking from 40 years of leadership, Oakland zeroes in on taking care of people as the number one priority of every organization.
He emphasizes that a culture of trust starts with servant leadership, and you can start this by bridging the professional and personal gap to forge trust with your team. Oakland also points out that leadership development does not happen by accident and how self-discipline is one of the biggest characteristics of leaders.
HIGHLIGHT QUOTES
Everything cascades from taking care of your people - Oakland: "People will always tell me when I tell them about it's not about you, and they say well, Oak, I really want my next promotion and I want my next pay raise."
"And I said, you're going to get it. If you take care of people, they are better, which then makes your organization better, which then makes you better, which means you're going to get your promotion."
Developing new leaders has a twofold benefit - Oakland: "Leadership development doesn't happen by accident. You have to develop a plan in your organization that is developing that next generation of leaders. And here's what I tell people, you get two benefits."
"Not only are you getting better leaders, which then again gives you a better company and more profit if that's the bottomline that you're really looking for, but you also give people in your organization the ability to move up, which then helps their motivation."
Connect with Oakland and get his book:
LinkedIn: https://www.linkedin.com/in/oakland-m...
Website: https://www.ltcoakmcculloch.com/
Learn more about Darrell and Larry:
Darrell: https://www.linkedin.com/in/darrellamy/
Larry: https://www.linkedin.com/in/larrylevi...
Website: https://www.sellingfromtheheart.net/
Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.
SUBSCRIBE to our YOUTUBE CHANNEL!
Please visit WHYINSTITUTE.COM
Please go to WORKBETTERNOW.COM
https://www.workbetternow.com/
Click for your Daily Dose of Inspiration
https://www.sellingfromtheheart.net/d...
Check out the 2023 Authentic Selling Challenge
https://authenticsellingchallenge.com/
Get your Insiders Group FREE PASS here
This Week in the Copier Industry 10 Years Ago
This Week in Copiers Ten Years Ago
Last Week of April 2013
Real Copier Sales (Tag Team Prospecting)
All of this leads me to a few moments I had with a former rep in our office a few days ago. That rep had stopped in for a visit and caught me for a few minutes before I was going out for appointments. We spoke about the cool things in life for few minutes, and I then asked to tell me more about what he sells. As he got more into depth I saw that we could share many accounts. In fact there seemed to many existing accounts that we could share with each other. more here
Check These Great Copier Threads from Ten Years Ago This Week
gap intelligence upgrades Total Cost of Ownership tool to include Managed Print Serv
Art Post (Guest) ·
interface is designed to help technology sales professionals effectively demonstrate to their customers a total cost savings over time while shortening sales cycles and driving revenue growth. “The addition of MPS support and copier-based products to our tool allows our clients to support any device type and sales scenario,” said Gary Peterson, president of gap intelligence. “We can empower sales organizations to optimize these IT hardware systems’ benefits on their customers’ workplace productivity
Topic
OKI Data Americas to Demonstrate New Vertical Printing Solutions, Serve as Diamond Sp
Art Post (Guest) ·
Managed Print removes the burden of printer ownership through print fleet optimization and management, including remote monitoring services and supplies replenishment. In conjunction with TMP, OKI will be demonstrating the integration of Tigerpaw® Software for automated back-end sales, service and billing support. Remark® Test Grading Solution — a streamlined and efficient test grading solution that can scan, process, and score bubble chart tests, and run reports with ease. The solution is
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Bintex Launches Kyocera Products
Art Post (Guest) ·
e-mail recipients. BintaJalloh the Chief Executive Officer of Bintex said with over twelve years experience “we want to be the most trusted provider of printers and copiers, helping to support education and to develop the economy.” She assured users of customer satisfaction a comprehensive range of exceptional reliable and economical hardware, and a variety of intelligent software. The General Manager TakamiHabu gave a brief background of KYOCERA document solution established in 1948 with net
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RICOH RECEIVES MARKETO REVVIE AWARD FOR OUTSTANDING ACHIEVEMENTS AND LEADERSHIP IN MA
Art Post (Guest) ·
outside the bounds of existing markets and away from their competition. Ricoh integrated Marketo with its customer relationship management (CRM) platform salesforce.com® to provide its 4,000 sales professionals in the U.S. with a robust sales and marketing automation tool to drive demand generation, build customer loyalty and improve sales productivity. Launched in July 2012, Ricoh’s Marketo implementation supports Ricoh’s complex B2B solutions sales model, with customer segmentation by size, as
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OKI Data Announces Availability of High-Performance A3 Copier-Based Colour Multifunct
Art Post (Guest) ·
received the Better Buys for Business "Editor's Choice" Award in the colour multifunction printer category, as well as four star field test and "Highly Recommended" lab test ratings from Buyers Laboratory LLC. The CX3535/CX4545 MFPs deliver exceptional colour and media flexibility for tabloid and banner printing up to 47 inches in length which is ideal for presentations, banners and reports. The device's security features provide confidence that data is protected, while the managed print service
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Westbrook Launches a FortisBlue Ricoh Connector for Efficient MFP Integration
Art Post (Guest) ·
. The FortisBlue Ricoh Connector operates seamlessly with most Ricoh MFPs, including the latest generation built on Ricoh’s Services-led platform. About Westbrook Technologies Founded in 1991 and headquartered in Branford, CT, Westbrook Technologies helps organizations of all sizes manage their documents and data to make people’s work lives easier. The company is the developer of Fortis document management software in use at thousands of customer sites worldwide to capture, index, store and
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Managed Print Services
Art Post (Guest) ·
Situation Previously, TxDOT used a decentralized approach to buy printers. Individual offices selected devices and vendors. As a result, there was no consolidation of vendors and a proliferation of individual devices. Solution TxDOT recently launched a new print services strategy and is using a managed print services contract to consolidate all printer purchases and service with a single vendor. As a part of this initiative, the vendor will provide an optimization study that will determine the
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Canon U.S.A. Announces New Sponsorship with Huntington Summer Arts Festival
Art Post (Guest) ·
leading provider of consumer, business-to-business, and industrial digital imaging solutions. With approximately $40 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents registered in 2012† and is one of Fortune Magazine's World’s Most Admired Companies in 2013. In 2012, Canon U.S.A. has received the PCMag.com Readers’ Choice Award for Service and Reliability in the digital camera and printer categories for the ninth consecutive year, and for
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Ricoh CW2200SP Maintenance Pricing
Art Post (Guest) ·
Excluding paper and print heads what is your cost per square foot charge on the CW2200SP?
Topic
Sharp to post worse-than-forecast annual loss: sources
Art Post (Guest) ·
Reuters 10:12 p.m. CDT, April 30, 2013 TOKYO (Reuters) - Sharp Corp, which supplies Apple Inc with screens for its iPhone and iPad, will post a bigger-than-forecast net loss for the year that ended on March 31 in part because low output at its factories forced it to write off excess capacity, two sources with knowledge of the result said. Japan's leading maker of liquid crystal displays had a 500 billion yen ($5.1 billion) net loss for the year, worse than the 450 billion yen deficit it
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Weekly Sales Tip: "You are either known for quality or price - not both
Art Post (Guest) ·
cheapest"... "You aren't the least expensive" - you have heard this time and time again - BUT you still won those accounts. What you need to do is define the "why". Try this, have your sales reps gather the data on the deals they close and why the Prospect went with your dealership. If you put this question into your process and gather that data from every deal you close, then in 60 days you will have the Unique Selling Points to why your dealership stands out, what resonated with your Prospects
Survey
Ricoh CW2200SP Maintenance Pricing
Art Post (Guest) ·
Excluding paper and print heads what is your cost per square foot charge on the CW2200SP?
Topic
GreatAmerica Selects Print Audit as Additional FleetView Provider
Art Post (Guest) ·
helped customers recapture over $200 million in printing and photocopying expenses while saving an estimated 190,000 trees a year. Print Audit is the most comprehensive provider of managed print services (MPS) and print management solutions. The company enables organizations to monitor and control their printing costs via a broad range of capabilities that include secure print release, follow-me printing, rules-based printing, cost recovery, in-depth print assessment and remote meter reading
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Lenders Eye $1.02 Billion Credit Line for Sharp
Art Post (Guest) ·
raise funds on its own by selling assets and taking other steps. In addition, the two lenders have decided to give Sharp an extension on a total of Y360 billion in lending that matures in June. With the new facility, credit extended to Sharp by the two main banks, which stood at about Y200 billion as of March 31 last year, is expected to rise to around Y800 billion. Mizuho Corporate Bank had already announced its intention to dispatch high-ranking officials from group firms to Sharp to serve as
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Need RFQ template for Ricoh 3601W
Laxfan25 ·
I have a prospect who is asking me if I have an RFQ template for a wide format system such as the Ricoh 3601W. Does anyone have such a creature??
Topic
Sharp considers chairman's retirement, to scrap posts
Art Post (Guest) ·
TOKYO: Japan's Sharp Corp is considering having its chairman, Mikio Katayama, retire and also scrapping advisory posts as part of efforts to speed up a business revival under its president, Takashi Okuda, Kyodo news agency reported on Sunday. Sharp, Japan's leading maker of liquid crystal displays, is expected to reveal a medium-term business management plan on May 14. It wants a new management structure for a business rebuilding with authority concentrated with Okuda, the news agency said
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Toshiba Shocker
GMAN ·
TO: All TABS Business Partners FROM: Mark Mathews DATE: May 1, 2013 RE: Important Announcement It is with deeply mixed emotions that I inform you that I am leaving Toshiba. My last day will be Friday, May 3rd. The month of May marks my 20th year of service with Toshiba. After lengthy discussions with my family and for a wide variety of reasons, personal and professional, we feel now is the appropriate time to transition to the next chapter our lives.
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Re: We need a Samsung MFP forum.
Art Post (Guest) ·
quote: Originally posted by fisher: Me thinks we need a forum for Samsung MFPs. Perhaps we can get rid of the Kyocera forums and replace them with Samsung forums much to the chagrin of the Ricoh forums. Have we had a Samsung thread yet?
Member
Len
Topic
Contex Expands PageDrop Cloud-Based Solution to
Art Post (Guest) ·
software for single page scans, enabling smartphone and tablet users to send Contex-scanned documents directly to their desired destinations, including Dropbox, HP ePrint, and email. PageDrop's expansion to the IQ 4400 series scanners is complemented with remarkable savings on the PageDrop-ready IQ 4490. As part of its current "Spring Savings" promotion, Contex is offering discounts of up to 40% on the IQ 4490 as well as the HD 5450 and award-winning HD Ultra i3690S scanners. Each scanner comes with
Topic
Effective Voicemail Messages for Maximizing Call-Backs
and the organization as a whole. The outcome is a single cost per page for mono and color printing, copying and incoming faxes. I'm will be calling to follow up (or stopping by) at (an exact time/day) ". I then send a mailer out with a general overview of the services that I offer and follow up at the exact time I said I would. So lets hear it phone ninjas. Let's hear your best elevator pitch!
Topic
NER Data and Preton Sign Distribution and Integration Agreement
Art Post (Guest) ·
each application. The core Print4 MPS solution consist of over 20 different MPS program types, a cloud-based technology suite, automated toner alerting and fulfillment, a comprehensive support structure and a world-class printer service business. In addition, NER Data offers IT imaging services and print planning/policy administration services. “Preton offers additional options for us to further expand non-networked device management, enable today’s much needed rules-based printing and take
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Toner Shipping Costs
Deanw ·
Most of the copiers we sell have toner included service agreements and we "eat" the shipping costs. We are starting to sell more and more printers and many of those customers do not have toner-inclusive service contracts. We normally charge shipping but it is not cheap, I just saw a bill for 1 toner $114.85 for the toner and $21.00 for the shipping. I'm concerned that this will turn people off when they can spend $40 at staples.com and get free delivery. Does anyone have any ideas on how to
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Re: MP 4002SP Blank page detection not working
No. I didn't even know it was a standard feature on the new Ricoh systems. I would sell the heck out of it if I knew it worked.
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Re: Document Management Made Easy
Chuck ·
Very Secure Printing - notice the file cabinet is locked!
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Re: MP 4002SP Blank page detection not working
copyme ·
Yea really, the only good it would do I guess is if you put the originals in face down and instead of accidently having a blank file when you go to look at it you are warned ahead of time. They do have a Canon DR-5020 scanner that after the file is scanned it goes back and deletes all the blank sides. It takes a while of course. So yes, it would almost have to be a third party software solution that would go into a PDF and delete the blanks. I will look and see if Nuance has a solution or if
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Re: Microsoft 365 and scan to email
IT people hate to manage an SMTP relay server. I have eliminated this server completely with Canon technology in many accounts. They are scanning to email right through Office 365.
Re: Toner Shipping Costs
muleyman ·
We have charged shipping for supplies with regards to copiers and MPS contracts for many years. If a client complains, we offer to increase their CPC rate in exchange for "no shipping cost". 95% of the time they pay the shipping cost, which is a Flat rate of $10 per order. Our CPC rates are the lowest in Portland and clients know this when switching from other vendors.
Topic
Anderson/LA, a Consolidated Graphics Company, Installs EFI VUTEk GS5000r Superwide P
Art Post (Guest) ·
restaurants Anderson/LA services, the VUTEk GS5000r offers ultra-high quality printing with resolutions up to 1,000 dots per inch. When producing durable prints needed in fleet graphics and other outdoor applications, the GS5000r also has the benefit of being the only five-meter UV printer that has its output covered by the 3M™ MCS™ Warranty when using co-branded EFI and 3M inks and printing on 3M flexible media. “ EFI has worked closely with Consolidated Graphics and Anderson/LA to deliver
-=Good Selling=-
This Week in the Copier Industry 5 Years Ago
This Week in Copiers Five Years Ago
First Week of May 2018
Real Copier Sales
Karl ·
So I need to get better at cold calling, I was wondering if you all could share what you say when you walk into a business cold calling to find out about there copier needs and not get blocked by the gate keeper?
Enjoy these awesome copier threads from 5 years ago
Konica Minolta’s Workplace Hub Employs ScienceLogic’s new Artificial Intelligence Platform to Greatly Enhance SME Potential
Art Post ·
mobility, cloud services, and optimize business processes with workflow automation. Our All Covered IT Services division offers a range of IT strategy, support, and network security solutions across all verticals. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys foreleven consecutive years and is proud to be ranked on the Forbes 2016 America's Best Employers list. Konica Minolta, Inc. has been named to the Dow Jones Sustainability
Blog Post
Memoirs of a Copier Sales Person "The Tag Team Cold Call"
Art Post ·
. Look for other sales people that you know that are outside of your industry and see if you can arrange one of those "tag team" events and I'm sure you'll have a blast and get a few leads. -=Good Selling=-
Topic
United Mail Introduces the Océ VarioPrint i300 and an Expanded Workflow Solution to its Digital Print Offerings
Art Post ·
technologies for consistent business enhancements was the company's decision to work with the Océ PRISMAsync solution from Canon Solutions America. As noted by Hendrick and United Mail's President of Sales, Chase Kirkwood , this "cutting-edge" marriage of Océ technologies has provided their company with an option for a simplified, end-to-end production workflow. As experienced by other Production Print Solutions (a Canon Solutions America division) customers, the PRISMAsync controller platform
Topic
New Ricoh Pro™ C9200 Series Graphic Arts Edition maximises revenue and delivers business growth
Art Post ·
is enhanced with improved purge control. Maximum uptime is further assured by Operator Replaceable Units and replenishable toner on the fly. A range of Digital Front End options are available with Fiery E-45 and E-85 from EFI and Ricoh’s high performance DFE TotalFlow Print Server R-62 which offers excellent integration with various pre-press workflow solutions including Prinergy from Kodak and Apogee from Agfa. Available as an option is IPDS support for AFP datastream printing environments
Topic
Sharp Expands Smart Digital Signage Solutions with Brighter, More Durable Professional LCD Monitors
Art Post ·
. Through U.S. Professional Display Distributor sales channels, Sharp is the top selling volume and revenue share brand of 60″+ Professional Flat Panel Displays.* Sharp’s professional and commercial displays are specially engineered for business applications and are offered in a wide range of sizes and varying capabilities. From high-impact displays for digital signage, to state-of-the-art ultra-narrow bezel video walls, to the award-winning AQUOS BOARD ® interactive display systems, Sharp
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Gold Sponsor OKI Europe to Share its Large Format Printing Expertise at FESPA 2018
Art Post ·
powerfully backlit. Even black ink that typically appears thin and saturated when backlit remains strong, solid and dark – “the blackest black”. What’s more, OKI’s large format printers are able to print from 64” to 104”, from small production up to high volume, clear and sharp text, even at 2-point font, that is still easy to read. Typically, this is difficult to achieve and this capability is unique to OKI’s product and not currently offered by any competing printer manufacturer. “We are very
Blog Post
Print Services, a Race to the Bottom or a Race for Winning
cycles enabling them to replace Tens of millions of A3 devices. While the rest of the manufacturers are racing towards approvals from outdated dealer programs, or have pulled into the pit stops investing in production print equipment the lowest percentage of placements in the market. Production prints deliverable once controlled by one vendor now every vendor is toting their new light production printer thinking it’s as exciting as the Lamborghinis racing around the track in Vegas and as they
Topic
Xerox profit slumps as battle over Fujifilm deal intensifies
Art Post ·
Xerox’s settlement with Icahn and Deason, criticizing the way the company handled the process and said it had not followed proper procedure to change control of its board. “The current hurly-burly of private communications with the Court, make-shift submissions and midnight filings is not the proper procedure to decide the fate of a $7 billion publicly traded company,” Fujifilm said in the letter to the court that was seen by Reuters. Fujifilm and Xerox struck a complex deal in January to combine
Comment
Re: Memoirs of a Copier Sales Person "The Tag Team Cold Call"
Nice idea. Novel Keep me posted with results
Topic
Sales Down
Karl ·
Is it me or does it seem like copier sales have slowed down? Last year this month I was killing I now it seems like the spigot was turned off.
Topic
BTA’s 2018 Gateway to Success Event to Be Held June 14-15 in Fort Worth, Texas
Art Post ·
the Worthington Renaissance Hotel in Fort Worth, Texas. The hotel discount deadline is May 23, so register today to reserve your room. Open to office technology dealers from across the country, the event will feature: a keynote addresses led by author, trainer, consultant, speaker, salesman and entrepreneur Steve Nudelberg; a featured educational session on how technology is reshaping the world; six additional educational sessions led by industry leaders; time to network with peers and
Blog Post
Attention Sales Community... Do You Have A Sales Manifesto?
Selling From The Heart podcast , my co-host Darrell Amy and I roll out parts of the manifesto... You can listen to it now... or click on the image THE MANIFESTO Here's a sampling of my manifesto... A selling from the heart sales professional is a new class - genuine, authentic, the real deal, in touch with who they are and are brutally honest with themselves. A selling from the heart sales professional wages a war and becomes a minister to their clients in a profession riddled with unscrupulous, fake
Topic
21 Empathy Statements That Put Your Prospect at Ease
Art Post ·
we got back to the subject at hand?" "Is [product/solution] is meeting your needs? How can I help?" "I appreciate your time." Sales is evolving. The days of fast-talking, railroading salespeople is gone. Today’s buyers won’t stand for being bullied into a deal. read the rest here
Topic
Locking down features
I have a customer who wants to really control what can be changed on the MFP (Savin 2555SP). This seems like it should be easier than what I'm experiencing. I have been successful in locking down the address book. However, when it comes to Tray Paper Settings and other things that end users might change I'm scratching my head. Can anyone provide some detailed information on how to prohibit users from making changes?
Topic
Epson Robots Named "First Team" Honoree in the Seventh Annual "Leadership in Automation" Awards
Art Post ·
aerospace, appliance, automotive, biotechnology, consumer product, electronics, food processing, medical device, pharmaceutical, plastics, semiconductor, and telecommunication industries. For more information, visit www.epsonrobots.com About Epson Epson is a global technology leader dedicated to connecting people, things and information with its original efficient, compact and precision technologies. With a lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors
Topic
Foxit Launches Customer First Campaign
Art Post ·
viable and better option for PDF. "Customers are pleasantly surprised when they see they have a viable Acrobat alternative that is more cost effective, easier to use, and offers better support," said Phil Lee , senior vice president of Sales. "For many, moving to Foxit and superior PDF experiences has been made even easier." A fast-growing, Silicon Valley-based technology company, Foxit's global success is the result of more than 100,000 businesses—from large global enterprises to mid-sized and
Event
InfoFlex 2018
Topic
LANFax on XX04ex models
We seem to be unable to get the LANFax to work with the 04ex models and Ricoh is saying that there is a problem and there is no help in sight. Anybody else experiencing this?
Topic
Quality Digital Office Solutions Secures MPS Agreement with Lewistown
Art Post ·
The commissioners also approved items such as the hiring of two part-time correction officers and promotion of a correction officer to sergeant, a resolution authorizing the application for a loan to be used for the Mifflin County Bridge Replacement and Rehabilitation Program, a request for exoneration of 2018 county portion per capita taxes, from Armagh Township, the purchase of five service agreements by Children and Youth Services and a managed print service agreement with Quality Digital
Topic
Docxonomy Intelligent Search and File Management Solution Now Available
Art Post ·
intelligently search all their in-house repositories like file shares, document management systems and personal desktops without having to move any files from their existing locations. In addition, Docxonomy can also search across cloud-based systems such as SharePoint, OneDrive, Google’s G-Suite/Drive and Dropbox or allow users to directly upload, store and manage files in the Docxonomy cloud. Future cloud connectors will include Office 365, Salesforce, Slack and more. For $15/user/month
Topic
Softdocs' Impressive Q1 Growth and Expansion of Partnerships Sets Tone for 2018
Art Post ·
easier deployment models and more flexible technology platforms. With Softdocs' innovative approach to ECM, cloud-based deployment model and open architecture that encourages integration to third party systems, institutions are seeing an immediate value for taking this next step," said Softdocs VP of Sales and Strategy, Andrew Daniel. Moving forward into the year, Softdocs plans to capitalize on its recent announcement of Etrieve's integration capabilities to the Ellucian Ethos Platform
Topic
The Neat Company And Fujitsu Expand Partnership To Include The ScanSnap iX100 Mobile Scanner
Art Post ·
Philadelphia, PA /PRNewswire/ - Neat® , a recognized leader in business document and bookkeeping automation solutions for small businesses, has expanded its partnership with Fujitsu to include their top-selling mobile scanner, the iX100. Mid-2017, Neat entered into a strategic partnership with Fujitsu and their ScanSnap® branded scanners. The two companies began offering a bundled solution that combined one of the industry's most popular scanners (iX500) with Neat's cloud-based software for
Topic
SAP Certifies Retarus Communication Interfaces
Art Post ·
SECAUCUS, N.J. , May 2, 2018 /PRNewswire/ --Retarus' customers can continue to rely on the integration capabilities and compatibility of their services with SAP solutions. Now the communication interface BC-SMTP, used in the Retarus Messaging Services and the Faxolution 6 for SAP S/4HANA service, has been officially "SAP Certified". In addition, the SAP certification for SAP NetWeaver via the BC-SMTP 6.40 interface has been renewed. Roland Augustin, VP Strategy at Retarus For a service to be
Blog Post
DocuWare Cloud Solutions adopted by Major Telecommunications Contractor
Art Post ·
just didn’t make sense to continue to print and process invoices in a paper-based format. The company began looking for a solution that met these requirements: 1) mobile-ready and accessible from any device, 2) cloud-based and would not need to be tied to their server and 3) easy to implement and maintain. Solution After some research, TEPS choose to implement DocuWare Cloud in their accounting department as it fit all their requirements. The solution was configured and implemented remotely
Topic
Cold Calling
Karl ·
So I need to get better at cold calling, I was wondering if you all could share what you say when you walk into a business cold callingto find out about there copier needs and not get blocked by the gate keeper?
Topic
Coreio Achieves ServiceNow Bronze Status
Art Post ·
maintain program requirements defined by ServiceNow, including annual customer satisfaction metrics, staff certifications, completed customer deployments and other business commitments. Notably, Coreio obtained its Bronze Services Partner status in less a year following the launch of services. "The speed at which we reached Bronze level is remarkable," said David Naiman , President and CEO of Coreio, "It demonstrates Coreio's strong focus on the ServiceNow ecosystem, and how much we believe in
Reply
Re: Locking down features
Art Post ·
I'm thinking that can be done with the new tool Ricoh released. I need to check will get back to you on this
Todays Hacked!
Hacked!
Aspen Dental latest victim in series of cyberattacks on healthcare providers ...."It's not a surprise that they get hacked," Sanders said. "They are a treasure trove of what's called PII, or personally identifiable information.
Hacking group continues to target Israeli websites; PM's Facebook briefly taken over.....A hacking group on Wednesday continued its string of attempts to break into Israeli online targets, saying it was targeting the Jewish state in particular on its Independence Day.
Palace threatened to bring in lawyers over phone-hacking claims - .....Palace officials negotiating with the backing of the Queen, threatened to bring in lawyers to secure a private phone-hacking settlement with News Group Newspapers, court documents have revealed. Staff at the palace suggested bringing in legal experts after becoming increasingly "frustrated" with a lack of response from Rupert Murdoch's top news executives in 2018.
Prince Harry claims William received "large sum of money" in phone hacking settlement with tabloids.....U.K. court documents emerged this week that include claims from Britain's Prince Harry that his brother and heir to the throne Prince William quietly received "a very large sum of money" in a phone hacking settlement with Rupert Murdoch's U.K. newspapers. CBS News' Imtiaz Tyab has the story from London.
AT&T accounts are being hacked to steal cryptocurrency - TechRadar.....Attackers are resetting crypto account passwords using AT&T emails, and getting away with major loot.
-=Stay Safe=-
Today's Hacked!
Hacked!
Tencent QQ users hacked in mysterious malware attack, says ESET - Bleeping Computer.....The Chinese APT hacking group known as 'Evasive Panda' are behind a mysterious attack that distributed the MsgBot malware as part of an automatic ...
Websites of Israeli port hacked; Sudanese group said to claim responsibility......Websites of Israeli port hacked; Sudanese group said to claim responsibility. 'Anonymous Sudan' said to target Haifa site and Israel Ports ...
NPC server can't be hacked, says commissioner - Punch Newspapers......NPC server can't be hacked, says commissioner. 26th April 2023. npc. National population commission. By Gbenga Odogun. Kindly share this story:.
Netanyahu's Facebook Hacked As Part Of Independence Day Cyberattacks .....A hacking group on Wednesday targeted the official website and Facebook page of Israeli Prime Minister Benjamin Netanyahu, a continuation of a ...
Prince William Received a 'Very Large Sum' After Phone Hacking -....Prince William's Phone Was Hacked by British Tabloids — and the Royal Got a 'Very Large Sum'. It was his brother Prince Harry's own lawsuit that ...
US Cyberwarriors Thwarted 2020 Iran Election Hacking Attempt -.....US Cyberwarriors Thwarted 2020 Iran Election Hacking Attempt. Iranian hackers broke into to a system used by a local government to support its ...
DEX on zkSync Era Hacked for $1.82M Right After Code Audit By DailyCoin....2023 has been one of the worst years for decentralized exchanges in terms of hacking incidents. Multiple DeFi projects on various blockchains have ...
Stay Safe
Remote Work Still Preferred – How Print Services Help Offices
When the pandemic hit in 2020, global governments implemented extreme lockdowns. As a result, businesses that weren’t considered “essential” were forced to find new ways to do business. And a large part of that was moving employees to remote workspaces wherever possible.
Both businesses and employees reaped the rewards from this maneuver. Perhaps the most important benefit was that companies were able to stay open despite mandates. As such, employees were able to ditch their daily commutes, spend more time with their families, and generally avoid exposure to COVID, flu, and other common illnesses found around schools and offices.
But now that COVID-19 is not a big concern, some employers are starting to change their tune about remote work. Unfortunately, hybrid and remote jobs have dominated listings for the past two years,. Employees have begun to accept that the new workplace norm includes allowing employees more flexibility over time and place of employment.
The contrast between what business leaders want and employee expectations are increasingly stark. For example, recent polls show around 50% of company leaders want their staff back in the office full-time. Yet over 52% of workers have plans to switch to hybrid or fully remote positions. Even more, telling is the number of employees that would actively choose to be in an office forty hours per week – 12%.
But, as the job market continues to favor the worker (at an average of 1.7 positions open for every person looking), employers may want to step back on their demands for in-person appearances at the office. Fortunately, the right printing programs can help any office be a more flexible workspace – providing better options to attract and retain employees, no matter the office format.
Why Aren’t More People Willing To Work On-Site?
The ratio of occupied space to the total available space is known as an occupancy rate. Compared to the pre-pandemic era, office occupancy in the top 10 metros is now over 50%. Yet, many US businesses, including Vanguard, Paycom, Amazon, Salesforce, and Google, are pushing employees to return to the office at least three days a week. Some have begun taking attendance and threatening to fire for those who don’t comply.
But most (75%) of US businesses are still using hybrid work models or are planning to move to that model soon. So despite the end of the government pandemic response and the proliferation of vaccines, experts don’t anticipate office occupancy to get much higher than it is right now.
But why are workers seeming more inclined to the hybrid office than a full return? COVID had a lot to do with that.
During lockdowns and in the years after, when hybrid and remote work continued to be the norm, many workers took the opportunity to move – seeking out locations that had more affordable living and better education or communities for their families. But even those that stuck closer to the office saw added benefits such as:
- More freedom to choose a working model that fits their needs to increase productivity.
- Better work-life balance as employees and their families feel they are home and more and more attuned to what is happening there.
- Spending less on childcare such as before and after school programs.
- Reducing or eliminating the daily commute lets employees spend less on fuel, vehicle maintenance, or public transportation fees. In many municipalities, it also saves a notable amount of time.
It is hardly surprising to discover that most employees don’t want to go back to the office. A Gallup survey in August of last year found that 34% of respondents chose to work remotely full-time, while 60% preferred a hybrid setup Only 6% of respondents indicated they would like to work in the office full-time.
Meeting the Needs of Business and Workers
Acknowledging this new trend toward remote and hybrid work, over half of US jobs that can be performed remotely were officially hybrid as of November 2022. And they are reaping the rewards.
Recent research has shown working from home boosts productivity by thirteen percent. This performance improvement came from more calls being made per minute due to a more comfortable and quiet working environment and by working longer shifts with fewer sick days and breaks.
But what does that mean for printing, something many businesses have struggled to modify to fit the remote workforce? First, printing is a crucial activity for workers, no matter where they are.
Businesses looking to provide real flexibility for their employees can look at leveraging the power of Managed Print Services (MPS) partners. These businesses can provide a wide range of options that fit fully remote, hybrid, and in-person offices.
Even workers with print-heavy jobs have found the flexibility MPS provides an easy way to maintain productivity no matter their office set-up. Mobile printing setuptivity, small-footprint printers, multi-address supply delivery, and service to any location make office printing easy for any office format.
Keep Workers Happy With Flexible Office Printing
Remote employment is here to stay. But, according to a recent survey of more than 1,100 US business executives, only a small fraction of CEOs consider moving workers to a physical office a priority in 2023.
Over ninety-five percent of job postings today are considered flexible, allowing the best candidates to work remotely, hybrid, or entirely on-site potentially. And employers see the option as necessary to tap into talent pools that would otherwise be out of reach.
Office printing partners are the best choice for business in this flexible office environment. These businesses have built options, technology, and service structures designed to fit a variety of office configurations and needs. In addition, most MPS partners include must-have features for any US company, including printer security, print tracking, ongoing remote print software updates, and robust reporting.
With most employees preferring more flexible work options, businesses need the technology and capabilities to accommodate remote, hybrid, and on-site workforces. Fortunately, thanks to managed print services, companies can provide their employees with adequate and reliable printing equipment and solutions.
Lead for Latex Color Wide Format Printer
see attached file
Daily Digest April 25th, 2023
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Convention Lounge (All Members) / Copiers Stuff "We Found on the Web & Videos"General Information (All Members) / Industry Discussion Room Art PostDo we have any members that buy from SP Richards? If so please contact me for details General Information (All Members) / The MFP Solutions Blog LinksMicrosoft Windows 10 has printing issues? Article published by WindowsLatest Users are reporting that the KM5025221 Windows 10 update is interfering with operation of their MFP May cause issues with printing and/or scanning Apparently only affects those who are using a USB connection Xerox wins production print contract Award from Encompass Health of Vestavia, Alabama Installed new Xerox Baltoro cut sheet color inkjet press Will be used to produce binder with info for patients of the hospital, among other items Already owns a Xerox Iridesse, Versant 4100, PrimeLink 9125 and a HP Indigo 7600 Art PostDealers update Donnellon McCarthy Enterprises, headquatered in Dayton, Ohio, announced it has acquired Applied Laser Technologies (ALT) ALT is headquartered in Cleveland, OH Impact Networking, headquartered in Lake Forest, Illinois announced: Authorized partner of Houston Astros major league baseball team Leased space for new office in Ausin, TX, to open on 5/1/2023 New office opens on 6/1/2023 in East River office park in Houston, TX CEO demands employees return to office Clearlink is a global media company, headquartered in Utah CEO, James Clarke, sent an email to employees who live within 50 miles of the company’s headquarters in Draper Claimed that staff may be “quiet quitting” and were incapable of “outworking” him Also claimed that at least 30 employees “didn’t even crack open laptops” during past month Believes that some employees are using AI to complete their work Art PostStop donating printers/MFPs The Salvation Army announced that it will no longer accept donations of print hardware “Printers do not sell in our stores and in our auction because the toners are more expensive than the printer itself” “It is costing up thousands of dollars a year to dispose of” Reply by Art PostI'm thinking the Salvation Army needs some education with MFPs. Ricoh to launch new A3 color laser MFPs Will replace the IM-C2000, 2500, 3000, 3500, 4500 and 6000 models New models are IM-C2010, 2510, 3010, 3510, 4510 and 6010 models Top speeds are first two digits of model number, ranging from 20ppm to 60ppm 4 tandem OPC drum design 8GB RAM 256GB SSD instead of HDD Document feeder will have faster scan speed, up to 150opm or 300ipm May be priced 12% more than previous models Epson and ScanSource recently hosted a spring “Label Summit”, a ColorWorks training event for partners. The two-day event was held in Indianapolis, Ind. from April 18-20 and was centered around equipping ProFocus resellers with the application and solution information to empower them to more effectively identify and sell ColorWorks solutions to customers. The event included a tour of Epson’s Indianapolis Distribution Center, allowing all attendees to see first-hand how the transition from... General Information (All Members) / Document Management Discussion ForumDocuWare partners with One Tree Planted for Global Reforestation DocuWare, a leading provider of document management and workflow automation solutions, has announced its partnership with One Tree Planted, a non-profit organization focusing on reforestation worldwide. As a part of its Corporate Social Responsibility initiative, DocuWare will plant one tree for every new customer, beginning in April 2023. One Tree Planted is a reputable non-profit organization founded in 2014, operating in 43... OEM Hardware Press Releases & Companies in the News / The BIG 4 (Canon, Ricoh, KonicaMinolta, Xerox) "In The News"MELVILLE, N.Y, April 24, 2023 (GLOBE NEWSWIRE) -- Canon Inc. has been positioned in the Leaders Category of the IDC MarketScape: Worldwide High-Speed Inkjet Press 2022-2023 Vendor Assessment (doc #US50457023, April 2023). According to the IDC MarketScape report: “In 2020 and 2021, Canon launched three new inkjet presses: the varioPRINT iX sheetfed inkjet press and the ProStream 1900 and ColorStream 800 web-fed inkjet presses. The launch of these new products has driven dynamic new unit... |
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My Sales Month Just Ended, What about Yours?
I thought this would be a great reminder about how many selling days are available each month.
Since my month ended today I've already calculated that I have 21 selling days for the month of May. May is a most generous month with no Holidays since I'll end my month on the 23rd.
Thus a little more than four weeks to continue the grind and do the planning.
A great sales person always has a plan. The start of each month kinda goes like this for me.
- See how many selling days are in the month, subtract holidays, PTO, and or vacation days. You'll now have a good idea of how many days are available to get what you want
- I'm an old dog, and I'm sure there's an app for this but I prefer to write down (yes it's in my CRM as well) the clients in my 60 day funnel. I'll also include comments for net new, revenue, percentage of closing, type of device and GP. We always want to see our potential GP for each device because this allows me to focus on where I can take from Peter to pay Paul.
- I'll make check marks next to each client when I contact them. The average use to be 7 contacts, but it's more like 10 in recent years.
- Yes, yes I know I have a CRM but I'm fraking old! I make another list of "things to do". It's the list that never ends, however it's the list that continues to reap rewards. No one and I repeat no one can remember everything that needs to be done when you have a book of accounts. If you don't have a book of accounts then get use to keeping one because your "to do list" will make you and model of efficiency. Clients love nothing more than your prompt response when a need or question is posed.
- Yes, I still have an appointment book, but my appointment book is what brings everything together with "to do's", "pipeline", "counting revenue", and counting "GP".
What I love most about the process that I use is that I get a charge out of crossing/completing items on my lists. I guess that's why I still do what I do because I still enjoy the RUSH of it all.
-=Good Selling=-
MSP, MSSP & IT Industry Notes for April 24th, 2023
IT, MSP & MSSP Industry Notes
Sponsored by
April 23th, 2023
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client
New Blackpoint University Educates, Empowers Managed Service Providers to Grow
- announces the launch of Blackpoint University, a learning platform to empower MSPs to mature their core business operations
- will offer sales and technical cybersecurity training, with instruction by leaders from the military, intelligence, and business communities
- Blackpoint Cyber offers a world-class, nation-state-grade cybersecurity ecosystem serving the MSP community
Ricoh Europe strengthens IT Services capabilities with PFH Technology Group acquisition
- reached an agreement to acquire PFH Technology Group (PFH), a provider of IT infrastructure, cloud and managed workplace services
- Founded in 1985, PFH is a leading integrated digital infrastructure and managed services company in Ireland
- Through its workforce of over 750 employees, it supports more than 1,000 customers with IT and communications technology needs
APAC demand for cloud and managed services rebounds
- Reported on channelasia
- Demand for cloud-based XaaS and managed services in the Asia Pacific region has bounced back in the first quarter of 2023
- APAC ISG Index – which measures outsourcing contracts with annual contract value (ACV) of US$5 million or more – found that ACV in Q1 for the combined market of XaaS and managed services rose 4 per cent from the previous quarter to US$4.1 billion
CrowdStrike Announces Managed XDR: Closing the Cybersecurity Skills Gap
- introduced CrowdStrike Falcon Complete XDR, a new Managed eXtended Detection and Response (MXDR) service from the MDR and endpoint security
- Built on the CrowdStrike Falcon platform, CrowdStrike Falcon Complete XDR unifies human expertise with AI-powered automation and threat intelligence across security
- According to an Enterprise Strategy Group (ESG) report1, 47% of organizations believe they don’t have adequate skills for security operations
- The Pentagon announced that an IT worker and Air National Guard airman was allegedly responsible for leaking top secret documents regarding the war in Ukraine
- NBC News reported that a printed document was found on the street in Belfast, Ireland detailing the itinerary of President Biden’s visit to the country
- IBM reports that time to execute ransomware has dropped 94% over last few years
- Bitdefender published report that says 42% of IT professionals have been told by their upper management to keep a security breach under wraps
- Tesla Corp. admitted that some of its employees have illegally captured images recorded by its customers’ car cameras.
- Chippewa County Human Resources of Wisconsin notified 842 employees that their info was exposed after laptop computer was stolen
- The federal government is warning the US Healthcare industry that the North Korean government is ramping up ransomware attacks in order to fund their weapons programs
- Mount Nittany Health of State College, PA hit by lawsuit claiming negligence after a breach that exposed PHI of an unknown number of patients
Lead for IT Services (click link)
- Request for Proposals for Information Technology Services for the Housing
Department
Lead for Managed IT Services (click link)
PC sales are down double digits
Research published by IDC
- For last quarter, total worldwide shipments down 29% from 80.2 million to 56.9 million YoY
- HP sales of PCs down 24.2%
- Apple sales of PCs down 40.5%
- Lenovo of China sales of PCs down 30.3%
Sharp and ConnectWise Announce Strategic Collaboration
- announced a strategic collaboration to deliver upon their shared vision of providing secure and efficient managed services through their extensive channel partner networks
- first deliverable is a managed Print Security Service that offers unique visibility into print security for Sharp devices
- the new Print Security Service for Sharp MFPs and printers will elevate print security event management to be a full partner in the IT stack, as it captures and analyzes a comprehensive range of event logs, and alerts customers to potential threats using ConnectWise SIEM, which will be monitored 24/7 by ConnectWise's Security Operations Center
Lock in on Cyber Security with ARCOA
- customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
- identifying assets that are usually passed over and often have significant value
D2iQ Launches Kubernetes Management Program for Managed Service Providers
- announced its new Managed Service Provider (MSP) Program
- to harness the power of the D2iQ Kubernetes Platform (DKP) and D2iQ Kubernetes expertise to deliver the benefits of cloud-native computing to their customers
- D2iQ is the leading provider of state-of-the-art cloud platforms that enable organizations to embrace open-source and cloud-native innovations while achieving production-ready Day 2 operations
Forcepoint Launches Global Managed Security Service Provider Program for Forcepoint ONE SSE
- Managed service offerings based on Forcepoint ONE SSE platform simplifies Zero Trust security, provides a fast ramp to Data-first SASE for partners
- MSSPs and distribution partners benefit from flexible consumption of Forcepoint converged, cloud-delivered security solutions on a ‘pay-as-you-go, pay-as-you-grow’ subscription model
- Forcepoint simplifies security for global businesses and governments
- Smarttech247 is a multi-award-winning cybersecurity company that helps organizations reduce their risk
VMware Accelerates and Simplifies Partner‑Led Managed Services for the Multi‑Cloud Era
- announced VMware Cross-Cloud managed services, a set of prescriptive offers with enhanced partner and customer benefits that will enable highly skilled partners to expand their managed services practices
Lead for IT Services (click link)
- Information Services Department (ISD) is
seeking proposals from well qualified vendors to provide contingency staffing support for short-term
County technology projects
CRN magazine reports that sales of hard disk drives has plummeted 35%
- Drop in sales observed in all segments
- Seagate has 44% of all sales, while Toshiba has 19% marketshare
- Main reason for decline is hard drives are being replaced by superior solid state memory chips (SSD) which have no moving parts, use less electricity, and are self-encrypting
This Week in the Copier Industry 15 Years Ago
This Week in Copiers Fifteen Years Ago
Last Week of April 2008
Real Copier Sales
One of my stops was to an existing wide format Architect. Luckily my Architect was in the office and what was suppose to be a meet and greet turned into a thirty minute appointment. My client did not have a need to replace the existing device, however we yucked it up about getting old, the high taxes in New Jersey, and thought of leaving New Jersey. My client then asked what the rest of my day was like and I responded with telling him about my next two stops. He then told me that he new both principals and had worked with both principals in the past. In addition he asked that I mention him when I stop in...more here
Enjoy These awesome copiers threads from 15 years ago
Weekend Copier Notes from 04/27/08
Neal ·
board attorney, Percy Harvey, who was deceased at the time of the signing. - In a study conducted by Lyra Research, the results of a survey found that Konica Minolta bizhub color MFPs were used to print more overall pages per month, and more color pages than similar equipment from Ricoh and Xerox. - American TonerServ Corp. of California announced it has purchased The Pendl Company of Brookfield, WI. Both are companies that provide toner cartridges. - Canon announced it has placed an imagePRESS
Topic
Canon Q1 profit down 18 pct, cuts outlook
Art Post (Guest) ·
the current business year. Although Canon saw healthy demand for its IXY and EOS brand digital cameras, the yen's appreciation hurt its overall profitability. The company earns more than three-quarters of its group revenues overseas, but the value of those earnings falls when converted back into a stronger Japanese currency. Sluggish copier demand in the United States also hit Canon, which competes with Xerox Corp (XRX.N: Quote, Profile, Research), Konica Minolta Holdings Inc (4902.T: Quote
Topic
Kyocera Mita America’s Data Security Kit Offers Advanced Encryption and Overwrite Cap
Art Post (Guest) ·
, as set forth by Sarbanes-Oxley (SOX), HIPAA, or other federal government mandates, as well as stringent data security needs to ensure secure printing, sending and coping of highly confidential materials, Kyocera Mita America has added critical enhancements to its Data Security Kit, including Hard Disk Drive (HDD) Overwriting and Data Encryption. Data Security Kit (C) will overwrite all data on the standard HDD at the device level immediately after each copy, print and scan job is completed
Reply
Re: Samsung SCX-6345N
Art Post (Guest) ·
Nice unit, MSRP fom Samsung is $2,995, MSRP from Muratec is $4,995. Letter and Legal only, 50 page df, sorter/stapler, max paper capacity 2,200 sheets plus by-pass. Scan2email, scan2folder, color scan, walkup fax, fax4ward2pdf or folder. We are doing all inclusives for .0160 Runs very well, our customers are averaging 7,000 pages per month. Accounting package does not work (as of three months ago). Will not receive letter and legal faxes, they must print toone size paper only. System is still
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Print Control/Mgmt
I'm trying to offer a solution that would allow my prospect to manage their printing more effectively and efficiently. It's a private school that will be replacing many HPLJ's and many inkjet printers. We're proposing a few color mfp's, some color laser printers and some b&w laser printers. I need a solution that will allow the administrator to track usage by user across all devices with one simplified report. Oh yeah, and it needs to be inexpensive I'd appreciate any input.
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Need Input for Color Deal
A customer of ours contacted me today on a new program they are implementing. This customer is a newspaper company with roughly 380 newspapers under their belt. The program is that they want to print color double sided letter size invoice statements to their clients to the tune of 96,000 color prints per month. I am debating on what to quote them. They currently have two Xerox Phaser printers with 3 paper trays, but the problem is the output tray only holds 500 sheets. They will make production
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You Can't Satisfy Every Customer
Sometimes you cannot satisfy a customer, no matter how much customer service you provide, and how well the system operates. Case in point...We have had this customer for 8 years, and had sold them a Savin 2527, and a Savin 4027sp as the latest series. They had a 48 month lease contract with full service, and had been happy up to 3 years ago, from what they say. I received a letter they sent to the leasing company stating they did not wish to renew their lease, nor did they want another Savin
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fax4ward issue with MP5500SP
Art Post (Guest) ·
Our cleint had scanrouter and was forwarded all faxes to email, we upgraded this client to the MP5500Sp and added the fax option. We programed all faxes to be forwarded to email and all has worked well. However, now the customer has an issue with the naming solution that fax4warding uses with the MP5500SP, the systems gives and arbritrary (hope I spelled that right)file number when forwarded. Scanrouter actually showed the incoming fax number. The client likes the new system, however not the
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Re: Need Input for Color Deal
From the outside looking in, this deal begs for a total solution proposal that takes into consideration more than just speeds and feeds but you can't do it justice by tomorrow afternoon. What is the nature of the content? Is content that is color static and the variable B&W? If so, they would be better served financially with pre-printed stock. Is the intent purely to generate an invoice or do they intend to use this output to promote products or services. If it is the latter, have you looked
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Re: Need Input for Color Deal
Shaja ·
I also agree that this situation calls for much more than just hardware. There are data issues and workflow issues here. Hardware is the last part of this equation. In addition to Old Glory's questions, Have they discussed where their data is coming from, what format it's in and whether it's proprietary? How clean is the data? Do they have any other delivery needs for the output (for example, archiving pdfs of the invoices, searchable archiving, faxing, emailing)? How do they currently generate
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Re: Need Input for Color Deal
Well, unfortunately I do not get to present those ideas to this customer. They have already implemented a Pitney Bowes mail-merge system that is set up to send out renewal notices (not invoices) to 67 newspaper customers around the country. They aleady have in place a folder/envelope stuffer/sealer in place to take the printed notices. I approached them with the idea of getting the notices pre-printed for greater savings, but the response was, the system was already in place to print. They had
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Re: Ricoh MPC6000 vs Xerox WC7665
Good morning: The truth of the matter is that the Xerox DC systems are 2400 dpi, but at 1-bit. And KM is at 600 dpi, but 8-bit. keep in mind that there is also a third factor that dictates image quality, and that is the dither pattern, which is essentially how those individually modulated dots are placed next to each other to create the illusion of shades and tones. The problem is that it can't be easily quantified, so no one talks about it. At the end of the day, don't get caught up into the
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Re: Samsung SCX-6345N
Are you selling these as an alternative to the Ricoh's when the deal is tight? Do you have a good mark-up for GP?
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Re: Need Input for Color Deal
I also received a copy of what they are printing. I will scan and attach tomorrow to show what the output is. I should be able to put the quote off until Monday to gain more insight.
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Re: You Can't Satisfy Every Customer
3 jams in 168,000? come on, that is not possible, I would guess like 100 jams atleast. Maybe you had to visit it 3 times, but most jams are customer removable. I have never seen a copier that had only 3 jams in 168000 unless its a high volume copier running all day, never in a normal office environment. Too many variables affecting the machine/paper over too long time for this to happen. If the customer really only had 3 jams, and did not tolerate that, he should get a diploma for being the
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Re: SCANNER/PRINTER KIT TYPE 7500
Good morning: Configuring the SR5000 for either the GBC or BK5010 is not a new requirment. If you take a look at the last few generations of Ricoh MFPs that supported the options, there has always be the requirement to include the 100-sheet doument finisher when configuring the GBC or Plockmatic. While finisher models have changed (SR841, SR842, and now SR5000) the requirement has always been there.
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Re: Need Leasing Help!
Great America is now doing print fleet management leases which by definition funds a payment not collateralled (not really a word) by equipment. If they are willing to that, I would think that they would no longer hold to the typical maximum 125% of MSRP rules. Another idea...can you pre-fund maintenance and exaggerate the rate? By that I mean add $68,000 to your normal maintenance rate but attribute it all to maintenance. I've never tried...just trying to think outside the box.
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Re: no e-cabinet now what?
Art Post (Guest) ·
Our company has just taken on Nitix (network in a box). I am selling Docuary (P4P Capture Software)and then using google desktop as the search engine.
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Re: Print Control/Mgmt
Ooops sorry. Smart Accounting only works with users codes. Try the print director software suite.
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Re: Samsung SCX-6345N
How do you get away with selling for $5,500 when they retail for $2995 and are sold on the internet for $2,700? Am I missing something?
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Re: Samsung SCX-6345N
Art Post (Guest) ·
The one I just sold had an additional paper tray and the finsiher and cabinet. Muratec MSRP is $4,995 for 4550, I think $800 for finisher and $350 for paper tray and $400 for cabinet. What I have been doing is not leading with this machine, I am leading with traditional A3 systems. When I get an objection, whether competition or price, I then ask the user if 11x17 is really needed to copy, print or scan. In most cases the answer is NO, from there I proceed to tell the story about how A4
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Need Leasing Help!
Art Post (Guest) ·
Customer wants to get rid of toshibas. I can save them money and start a new lease, however lease is 168% of MSRP plus it is over $100K. Is there anyone who will not blend at that percentage of some leasing company that will work with us better than CIT, DLL & USXL. Thanx
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no e-cabinet now what?
tnorris ·
Since Ricoh has discontinued the e-cabinet. What is everyone offering for a solution for the small to mid users for document storage?
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Web Image Monitor
Art Post (Guest) ·
I couldn't wait to tell you all about this. I had to demonstrate Web Image Monitor to a customer, they were interested in the ease of use for programing the MFP. Our company has no demo units, nothing new in stock and they would have charged me $250 to ship a machine down to demo. I did a search on google and found 8 web image monitors that were on wan's. I then found two were the users had left the default username and passcode. End result I was able to log in as admin and demo WIB to client
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RISO INTRODUCES NEW SERIES OF DIGITAL DUPLICATORS
Art Post (Guest) ·
Danvers, MA – April 22, 2008 – RISO, Inc., a leading manufacturer of high speed printers and duplicators, announced today the introduction of two new series of digital duplicators: the CZ and EZ series. The new EZ series, which includes the EZ220, EZ390 and EZ590 models, are designed to enhance productivity, print quality and offer a host of features not previously possible with traditional office printing equipment. The CZ180 is also being introduced as the first model in the new CZ series
-=Good Seeling=-