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Why Don't You Have a Copier Technology Budget?

I was in the field today, helping one of my clients resolve an issue with his desktop MFP. This client also happens to be on the board of a non-profit organization that owns a seven-year-old color A3 MFP. And yes, Ray, they need 11x17! Why do some clients hold onto seven-year-old MFPs? It’s because they made a purchase and struggle to justify spending additional money on a new MFP. To address this, I shared the story of why 90% of my clients lease their MFPs. In fact, a little more than 80%...

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