Just a short story from an order I had last week. The client was an existing account, almost five years ago it was net new. Thus I had some promo's I could throw at the client in order to secure the order. Now it comes time for the renewal almost 5 years later, there are some payments left in the lease. There is no way I can sell them at the same lease price per month. I also made an early mistake on the pricing when I met with the client.
I never presented the lease price for the new hardware. What I focused on was the annual cost to the client for the lease and the maintenance/supplies. I presented one annual price for the new device with maintenance and supplies and show the client their existing annual price for maintenance and supplies.
The initial savings was about $1,200 per year and the client was happy with that, however they had asked about a few additional options. I knew that would raise the lease payment even more, but I decided to keep with the annual savings. I priced up two different options. However instead of stating the lease price increase I stated the reduced savings. I stated option (a) would reduce you the annual savings to $800 per year and option (b) would reduce to $600 per year.
The client picked the option with reducing the option (b). Thus no was the time that I had to deliver the lease with the monthly payment. The payment increase was $80 more per month from the old lease. I received the signed lease back the next day.
It's all about the presentation
Enjoy the these threads from 15 years ago this week!
Canon Holds Sales Lead
Canon Holds Sales Lead in Copier Market Gartner Dataquest survey finds Canon number one in market share in black and white copier market in the U.S. In addition, for the 21st time in the last 22 years, Canon is number one overall in black and white copiers, with 33% share in the U.S. LAKE SUCCESS, NY, February 26, 2004 - Canon U.S.A., Inc., a subsidiary of Canon Inc. (NYSE: CAJ) and a leader in digital imaging solutions, today announced its continued success in maintaining the number one brand
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New Sharp Ar-C260 Models
New Sharp Ar-C260 Models Feature Industry-Leading Color Copy Speeds And Functionality Sharp’s latest workgroup printers turn out 26 high-quality pages per minute MAHWAH, N.J., January 21, 2004 — Sharp’s new AR-C260 models deliver fast color copies at exceptional prices, making them excellent solutions for today’s multitasking and value-driven office workers. The new copiers not only produce high-quality color copies at 26 ppm (32 ppm in black-and-white), they print and scan as well. The AR-C
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BIZ HUB Brand from KonicaMinolta
As reported http://konicaminolta.jp/about/release/kmhd/2004/0212_03_01.html and translated on Alta Vista: 2004 February 12th コニカミノルタホールディングス corporation The Konica Minolta business technologies corporation The Konica Minolta business technologies corporation (president: The Konica Minolta below Ota Yosikatu), new commodity brand "bizhub" of the information equipment which symbolizes "new life KONICA MINOLTA" (ビズハブ) it announces. Is sold after the 2004 the MFP product which April*this new brand
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EFI to Acquire ADS Communications, Inc.
offer document management tools from creation to print, including high fidelity color and black and white Fiery(R) print servers that can output up to 2000 pages per minute; powerful production workflow and print management information software solutions for increased performance and cost efficiency; and an array of business-critical enterprise and mobile printing solutions. EFI maintains 25 offices worldwide. About Automated Dispatch Systems ADS is the leader in the automation of field dispatch
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What would you do?
tech were unkind to put it nicely. He called RICOH, as did I, and got a nay from the service line, as to where I got the green light from pre-sales support, so I can't be that mad, although wouldn't you think that he should have enough sense to realizee that a rep sold a piece expressing the limitations og a piece an not to open their mouth in a negative manner. O.K. now I am venting. I guess, at the end of the day, as you all face these types of decisions on your calls, how do you handle these
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Re: Lost a bid
If you are talking about service support, they are all under the same umbrella ... and I think we will soon see uniformity among all of the RFG. As I understand, Ricoh has pretty much tightened up RMAP to be an exclusive use by Ricoh Corporate sales ... Savin did this about two years ago with their Major Accounts Program. The Savin dealer I recently left would buy everything at Government pricing. I think it would be obvious to Savin, but I believe for the most part they look the other way
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Re: New Sharp Ar-C260 Models
workers and saving wear and tear on the equipment. The units, available in January 2004, also feature best-in-class copy, print and faxing capability. “In today’s environment, businesses need to exploit all advantages available to them; the new MFP’s from Sharp provide businesses with a competitive edge in operating efficiencies,” said Steven Feldstein, senior product marketing manager, Sharp Document Solutions Company of America. “Our advanced Scan2 Technology increases the scanning speeds of
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Re: We Will ONLY put HP on our network...
just involved in, the IT person who rattled off the history of HP to me, was XEROX man. Now he is RICOH. I displaced closed to 40 XEROX 32 network printers with our 45's. Now were taking on phasers with him. There are about 25 of these in his facility. Looking forward to another big hit, hopefully before the end of the first quarter. Glad I to see we are kicking HP's but!
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Re: We Will ONLY put HP on our network...
Congratulations on your success knocking out those HP and Xerox boxes. Here is info on HP http://en.wikipedia.org/wiki/Hewlett-Packard They are actually considered to be the originator of the personal computer. HP Laser Printers, well, I believe those were all originally OEM'd by Canon, with HP made controllers I imagine. --- SOHO I think actually is an acronym for Small Office/Home Office ---
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Re: Here's One for ya
You know how elead has information by verticle market including digital demo originals? Surely there is an education verticle market section that will give you a wealth of ideas. Also may want to ask your Ricoh (or Savin or whatever) Major Account Sales Person about U.S. Communities pricing. This is a brand new nationwide pre-bid price structure that gives us DMAP6 cost for any municipality, city, county, school, etc.
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Re: Ricoh 2035 vs Mita 4035
that I would be proud of! Of course there can be specific features that would dictate the Ricoh over the Kyocera Mita, but if what your customer wants to do is copy, print or scan in a manner that 95% of end users do, then for me the Kyocera products are the clear winner. And as far as copy quality falling off after the first PM, we haven experienced this, but since the PM cycle is 500K, we haven't done too many PM's to date. With the Ricoh one would have done at least 3 PM's in the same interval
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COUNTERACTING THE COUNTERFEITERS
right at offshore facilities, another scam is selling remanufactured or used cartridges as new. Equally damaging to the imaging supplies industry are the toner phoners who have turned telemarketing fraud into a profitable enterprise. Meanwhile the growing popularity of auction Websites provides another distribution channel for counterfeit imaging products. A Billion-Dollar Business The Imaging Supplies Coalition (ISC), a non-profit association of original equipment manufacturers of imaging
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Next-Generation Docutech
120, which opens up the range of printing applications such as carbonless, transparencies, tabs and index stocks. Pricing and Availability Order taking on the DocuTech 100 and 120 will begin Feb. 1 through Xerox direct sales representatives, agents and concessionaires, with initial installations beginning in March. U.S. prices start at $77,000 for the DocuTech 100 and extend to $99,000 for the higher-speed DocuTech 120. -XXX- Customer Contacts: For more information on Xerox DocuTech systems, visit www
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Just got backfron Ricoh Connected - East Region
I will upload the files from the clip drive next week.I was really well done.
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Sales Tip
Clients love to talk about themselves if you simply give them a chance and listen. Pictures on their desks? Ask about their families, hobby's. Very few client managers went to school specifically for what they do. How did they come in to their...
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Aficio 2022 and 57 Ricoh
So I am having trouble connecting 2022 using SMB this past month (see story in success stories) and so I call 57 Ricoh and they tell me they have not even tried to use SMB yet and not really sure ow it works. So he assumes I hooked it up wrong and I said I am sure it is correct. They he open the network pdf manual that come with it and says it is 152 pages and he is not going to look through it now and says he is not going to.... Said some choice words and I hung up on them! Ther person I was
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Re: wireless nic on 224sp
have my ducks in a row. I have leanred with the RAM, RICOH really is overcharging, is this pretty much the same deal. They are just selling these "bridges" to the dealers instead of us just buying them retail for less money? I appreciate your help. There seems to be a new challenge everyday. This site is great with all of the feedback. Thank you all!
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Re: wireless nic on 224sp
I know the technology, I have not actually performed this specific scenario ... so those who have please verify that all functions are available. They should be because all the bridge does is take the place of the wiring. I had a customer hook up a 1055 with a wireless print server. The SmartNet would not work in this case because the wireless print server connected through the parallel port. But in the bridge scenario, connection is made through the Ricoh NIC so all functions should be
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Re: Ricoh 2035 vs Mita 4035
Just wanted to let you know Merlin is not me, even though the moniker sounds like my real first name. I too am from Falconer NY, but my method of expression is different than Merlin. I'm a techie, and from my viewpoint, I find some features of the Mita a little cumbersome. Reliability seems to be much better than the Ricoh, although 3 years isn't long enough to get an overall picture. Ricoh machines used to have "strong" assemblies but the later models have been "flimsyized". Kyocera/Mita has
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Re: Ricoh 2035 vs Mita 4035
damage which now isn't being covered by the warranty since it can be prevented by proper cleaning. Imagine that the only thing close to a "common" problem is caused by the fact that the machine runs so well a tech doesn't see it often enouogh. The assemblies for PM's for the 4530 and 5530 are available at a reduced price from Kyocera and these are designed to be rebuilt with parts up to 7 times. These assemblies (not the replaceable PM items in them) are guaranteed for the 2.8M prints. Again
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Re: What would you do?
Brian: If this is situation is in reference to the envelope feeding on the 1224/1232, these machines are spec'd to run envelopes from the by-pass and this info is posted on Ricoh's TCS web site. As far as they were running from the cassette, I would have asked the customer if the by-pass would be ok on the new system. I have been doing this too long too have ill will and problems (even though, you can do a great job and still get "hung"). If the customer then stated no, I would have tried to
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Re: Lost a bid
We had been a Savin dealer since 1975 and just recently changed to Ricoh. The support we recieve from Ricoh is so much better than Savins it is not funny. But, Ricoh does need to get control over Savin & Lanier because they continue to sell machines based stirctly on price and that is not good for the market over the long run. Savin never made us document anything when we needed price relief. Since they were letting Global sell down the street accounts using state pricing they couldn't say
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Re: Leads in California
://www.digitalpath.net WHAT IT DOES It provides high-speed wireless broadband internet access to consumers and businesses. EVENT 02-20-2004--$5.3 million in Series C financing SALES NOTES company expected to make purchases to support... - expansion - research and development potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - equipment and
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1060 with Mailbox...HELP!
I sold my first mailbox this week and cannot get print jobs to go to the mailbox bins. The driver sees the mailbox and will let users select any of the nine bins, but all print jobs go to the finisher shift tray (even if the user selects the proof tray, however, in copy mode the proof tray works fine). Just thought I'd try you guys and see if anyone has seen this before. So far, Ricoh has been no help (they actually told my service manager that they don't sell many of these and aren't very
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Re: Leads in Ohio
Good Morning, My name is Shab Sachedina and I proudly work for ComDoc Incorporated. We are a Cleveland based and we are Ricoh Corporation's number one distributor for their Aficio line. In terms of your interest for products and services to support increased marketing activities and tools and services for product development/services for software and application development, I would love the opportunity to see how our company could benefit yours. We have years of experience when it comes to
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Re: Leads in Ohio
think3 http://www.think3.com WHAT IT DOES It provides product development and product lifecycle management consulting services. EVENT 02-20-2004--$11 million investment from Doll Capital Management SALES NOTES potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - brand management and advertising services - tools and services for product
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Re: Leads in Wisconsin
Imago Scientific Instruments http://www.imagoscientific.com WHAT IT DOES It provides three-dimensional imaging and analysis capability to nanotechnology industries. EVENT 02-20-2004--$5 million in a second round of funding SALES NOTES company expected to make purchases to support... - working capital - expansion of global distribution and service network - manufacturing - research and development potential opportunity to provide… - products and services to support increased marketing activities
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Re: wireless nic on 224sp
So if I understand you correctly, you didn't even by the wireless 802.111 b or whatever its called wireless interface from RICOH? That would be great if that is what you mean.
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Re: wireless nic on 224sp
A wireless bridge converts, or "bridges", a wired ethernet appliance to wireless. D-Link 802.11g Wireless Bridge for $99.99 from Tiger Direct can give you faster commumication speed than the 802.11b Ricoh interface ... and because the connection is made through the RJ45 port on the NIC, all functions should be available. (As low as $30 for 802.11b wireless bridge.)
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Re: Here's One for ya
Other than the standard one orginal and muli copies. Covers for quizzes and test, combine orginals ( 4 orginals duplex) or sporting events, plays,and employment apps. 3 Hole punch. Teachers around here loves that one. Another good one is scan to pc. All teachers have texts books for students and workbooks for them. Have teachers cut the binder off the workbook and scan to there pc. Than they can print only the pages they need plus have them 3 hole punch, staple and covers.
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Re: Just got backfron Ricoh Connected - East Region
Thanks for all your work in brining these to us. I'm looking forward to going through them. The Print Cabinet File would not open properly for me. Did anyone else have difficulty?
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Re: Leads in Alabama
Source Medical http://www.sourcemed.net WHAT IT DOES It provides software for outpatient information management. EVENT 02-18-2004--$7.5 million in a round of financing SALES NOTES potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - tools and services for product development activities - tools and services for software and application
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Re: Leads in Georgia
The JBoss Group http://www.jboss.com WHAT IT DOES It provides support and services for the JBoss open source server technology. EVENT 02-20-2004--$10 million in a first round of funding led by Matrix Partners SALES NOTES company expected to make purchases to support... - product development - expansion - marketing potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising
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Re: Leads in Massachusetts
Color Kinetics http://www.colorkinetics.com WHAT IT DOES It designs and manufactures intelligent LED-based illumination technologies. (number of employees: 78) EVENT 02-20-2004--$13 million in financing led by Needham Capital Partners SALES NOTES company expected to make purchases to support... - technology and product development - sales force expansion - market growth potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting
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Re: Leads in Minnesota
HEI, Inc. http://www.heii.com NASDAQ:HEII WHAT IT DOES It produces microcircuits and subsystems for hearing and medical applications, communications, and high-speed data processing. (number of employees: 284) EVENT 02-18-2004--$3.54 million in financing SALES NOTES potential opportunity to provide… - tools and services for product development activities - recruiting services for developers and engineers - products and services to support its technical infrastructure - products and services to
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Re: Leads in North Carolina
Amphora Discovery Corp. http://www.amphoracorp.com WHAT IT DOES It is a biopharmaceutical company focused on drug discovery. (number of employees: 57) EVENT 02-18-2004--$13 million in a third round of funding SALES NOTES company expected to make purchases to support... - working capital - equipment purchasing potential opportunity to provide… - recruitment and recruitment advertising services - equipment and services for research and development activities The company plans to hire 10 to
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Re: Leads in Ontario
Nimcat Networks, Inc. http://www.nimcatnetworks.com WHAT IT DOES It provides IP based call processing software for small companies. EVENT 02-20-2004--$7.55 million in financing led by Siemens Venture Capital SALES NOTES company expected to make purchases to support... - product development potential opportunity to provide… - tools and services for product development activities - tools and services for software and application development - recruiting services for developers and engineers
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Re: HP Cost per Copy
I stand corrected. Even though the info appears to come from the HP web site the fine print says that the oricing is based on an average street price of the cartridge.
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Re: EFI to Acquire ADS Communications, Inc.
PrintSmith(TM) and EFI Prograph(R) print management systems and add-on modules, plus a number of sessions focused on the unique needs of EFI's Printchannel customers. In addition, the conference has added three new tracks, covering Workflow, Digital Printing, and Value-added Services. An exhibit area will showcase the latest products and services from industry leaders. "Connect is a great place to come together with my peers and share real-world ideas about how to more effectively utilize the
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Diversity Report Ranks
company" lists published by publications, associations and government organizations. The lists cover such topics as employee diversity, supplier diversity, and opportunities for African-Americans, Asian Americans, Hispanics, gay and lesbian workers, people with disabilities, and women. Xerox was recognized on 12 of the lists, placing it among the top 10 U.S. companies and top 5 percent of the 790 companies reviewed for the report, which was issued yesterday by Diversity Best Practices and Business
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Leads in Iowa
Phytodyne, Inc. http://www.phytodyne-inc.com WHAT IT DOES It develops and commercializes biotechnology methods for improving agricultural crops. EVENT 02-20-2004--$5 million investment from The Iowa Values Fund SALES NOTES company expected to make purchases to support... - expansion of laboratory space - building of a greenhouse potential opportunity to provide… - products and services to support its technical infrastructure - recruitment and recruitment advertising services - equipment
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Leads in Nevada
American Water Star Inc. http://www.americanwaterstar.com OTCBB:AMWS WHAT IT DOES It produces a variety of sugar-free, non-carbonated beverages. EVENT 02-20-2004--$8 million in a private placement SALES NOTES company expected to make purchases to support... - equipment acquisitions - building of an inventory potential opportunity to provide… - tools and services for product development activities - equipment and services to support manufacturing operations PARTNERS none stated PEOPLE Roger
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Leads in Rhode Island
American Biophysics Corporation http://www.mosquitomagnet.com WHAT IT DOES It researches, develops and manufactures equipment for controlling biting flying insect populations. EVENT 02-20-2004--$35 million in financing from Credit Suisse First Boston SALES NOTES potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - tools and services
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What is Bright Q?
BrightQ is a software suite designed to simplify the printing process from UNIX and Linux printing environments. BrightQ ensures that print data is filtered appropriately to capitalize upon all of the OEM output device functionality. Not only does BrightQ dramatically improve the printing experience for UNIX and Linux users, but also greatly simplifies the administrative tasks of installation and configuration of multiple printers and print queues on work stations and servers across the
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Re: FTP Scanning
This is from the book, can you scan to FTP and then access via pc and then print. Not sure if the system can do what you are asking: Scan-to-FTP (via File Transfer Protocol) Scan-to-FTP operates under the same principles as Scan-to-Folder. The primary difference is that Scan-to-FTP expands file sharing possibilities to mixed (combinations of Windows, Macintosh and UNIX workstations) and wide area networks (WANs). As with Scan-to-Folder, there are no delivery server or software requirements. To
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Re: What would you do?
1232sp fully loaded. In regards to your comment Art, I am in 100% agreement with you. I tried the best I could to front load with them 10 at a time through the bypass. I knew that the machine was spec's to do this because of the help I received from this site. I guess just like in a selling situation, you have to know when to hold, and know when to fold!! Now, I am a human fire extinguisher. However, I did find an interesting way to run envelopes on this, from a drawer without crinkling and
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Re: What would you do?
Thanks Brian, I have a customer with a 1224csp and they want to print envelopes through the drawer. I did not sell as an envelope printer for obvious reasons, but does face up flap open B5 custom work well or should I stay away from that. I will try to play with it when I get a chance. JG
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