This Week in the Copier/Office Equipment Industry 10 Years Ago The Second Week of July 2006

Don't know if this will help...But, the scans are typically saved to the Work folder in program files under RW-240, you'll have to drill down to them. If the customer is scanning to a set, scantool always tries to open the last set you worked with when you open the application. If one of the tif files have been moved it will display a similar error to what it seems you're experiencing. Try creating a set and saving it, then closing scantool and reopening it. If this works that is probably your

One issue I know with the Ricoh plotters "cutting off the drawing" is when prining PDF files. Acrobat 6 has this issue and a fix is to upgrade Acrobat to version 7. If you have more information about the circumstances under which the drawings are printing incorrectly, we will be glad to help.

Do you mean to tell me that no one is selling Document Mall????

I ran into a deal where the toshiba dealer was telling the prospect that their machine automatically emails them when mpm's are due and meters. So I checked their website and it seems to be true. I don't see why are products can't do the same. Sometimes it seems the manufacturers are more concerned with how secure they can make the product than user-friendliness.

I have a customer with a Savin CLP18, they called out of the blue after having it over a year and said the default settings keep changing to whatever the last setting was (if they print to the bypass once from then on everything wants to go there until they change it back) After working on this for some time in our office and finding that I could not reproduce the problem in MSWord 2002, but did in Word 2003 I found that they upgraded their MSOffice to 2003 recently. Is there anyone who can

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I know that the hard drive is recommended for collate printing on the Savin CLP27dn. So, I wasn't surprised when I selected Collate in the driver and printed a PDF and it wasn't collated. I selected collate in the driver and the application and then in the driver alone, then the application alone. No collate. I was surprised when I printed from MSWord and it did collate. My question know is if I do add the hard drive to the CLP27dn will I then be able to collate when printing a PDF?