This Week in the Copier/Office Equipment Industry 10 Years Ago The Last Week of August 2006

This finisher is for the new color Ricoh C2500/C3000(Savin C2525/C3030).

I have a customer that is still using token ring. My question is for Ricoh/Canon duo's dealers. Can the new Canon' support token ring? My research shows the older models can, but the newer models can not. My customer is being told they can. Thanks

Toshiba America Business Solutions Inc. (TABS) today launched the e-STUDIO™360CP, a cost-effective business color printer with outstanding performance, sharp image quality, standard network printing and numerous finishing options. Ideal for corporate environments that have high volume color workgroups with ledger printing needs, the e-STUDIO360CP enables companies to introduce color into the workplace at an affordable price, without sacrificing speed or quality. “As Toshiba’s fastest and most

Small faxes have that capability at least Toshibas do. First time I've heard it called ring master, up here it is called "distinctive ring" but it is a service sold by the phone co, similar to the old party line system. You can get a decoder box from a phone store or probably 'Radio Shack, it will have a port for the line in, the line 1 and line 2. Some of the up scale models will allow you to adjust line 2 for 1L2S or 2S, other wise the default will be 2 short.

I thought a ricoh guy here in town would take them bieng so close, but hes phasing them out. I will call a couple of NFP orgs. around here and see if i can get them moved for you. Gregg

I have had this happen before with a PC that had McAfee Anti Virus loaded on it. You have to update McAfee to fix the issue. It is a McAfee created problem and they acknowledge it. Go to McAfee and search for (Case No: 758588, Hotfix HF214636). Also,check out this FAQ from Ricoh Corp website I attached. It will explain also.

We ordered one and had our tech's look at it before we wanted to sell it. Our tech's thought it was poorly designed, and the print quality is poor. When thee GelPrinter Rep from Ricoh was in, he even said wait for Generation 2... So we have one if you want it?

The Ricoh Solutions Group ought to be able to help you. They have a number of online demos at http://www.tscweb.net/sdg/demosricohdealer.html . The main Ricoh web site has solutions "Quick Tours" at http://www.ricoh-usa.com/products/solutions/qtgallery.asp . 1-2 minute videos instead of PowerPoints. That format might be more attention-getting. Have fun!

Confirmed - supply set is the same as the HQ9000. Differnece is 400 DPI vs 600 DPI. HQ7000/CP6334 MSRP $15000, LDP $7500 vs HQ9000/CP6346 $18605, LDP $10400. MSRP ink cpc is about the same as it's predecessor (JP8500/5499) @ $0.0014, but the new masters are cheaper @ $0.42 /ea vs $0.46 on the JP8500/5499. Surprising, since they are the new HQ master with the micropore "sponge" layer. Just goes to show that we pay too much for the old type masters! Good selling, Jim.

We had a second one in the field. That customer didn't want to part with it. He is a P4P. I asked him what the next piece of equipment he planned to purchase was and he said probably another KIP 8000. I said, "If I can get you that at dealer cost, would you trade the Ricoh in return?" He said he would so I got him one. He buys stuff from ebay so he was never going to buy from us anyway so we lost nothing and now we have a parts machine.

Ricoh is pleased to announce the launch of the Ricoh HQ7000 Digital Duplicator. The HQ7000 replaces the JP5500 and delivers significant performance enhancements over its predecessor. This 135-ppm Priport features an embedded controller, true 400 x 400 dpi resolution and PostScript 3 and extension HDD Type C. Professional printers and managers of in-plant print shops are looking for systems that increase productivity and continue to work without breaking down for service. The reliable HQ

I've got a customer with a Ricoh 350 equipped with fax. They can do something I've never seen. In fact, I told them it couldn't be done till they showed me they could. If they attempt to transmit a fax which errors out, they get an error report printed. Then they are able to go back into the control panel and RETRASMIT the fax without re-scanning. I've always understood that this could not be done. You'd have to re-scan. I can't duplicate this on a 1045. Does anyone have more information

Have a customer with 1022 with fax option, wants to use "ring master" for receiving faxes. Its a home office, he has one phone line, but 2 numbers. Home calls ring one way, fax calls rings 2 short rings. His toy fax from office depot has a setting for this service.I don't see a setting. Help Ricoh gurus Thanks

-=Good Selling=-