This Week in the Copier Industry Ten Years Ago

Art Post (Guest) · 7/30/1111:08 AM

will prove to be interesting where companies like Canon, Ricoh, and Konica Minolta will migrate thier services. We've already seen where Xerox is going. Copier companies that dable in copiers such as Toshiba, Sharp and Kyocera may get out of the industry all together. But I'm thinking Toshiba and Sharp can play a bigger role in this whole "business tablet" services comes to fruition.

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Art Post (Guest) · 7/25/1110:37 PM

High-Quality, Cost-Efficient Document Solution With a Small Footprint for Desktop Convenience Ramsey, NJ (PRWEB) July 25, 2011 Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announces the availability of the bizhub® 25 Monochrome Multifunctional Product (MFP – print, copy, fax and scan all in one system). Offering full color scanning and a compact design, the bizhub 25

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Art Post (Guest) · 7/28/1111:02 PM

offers printer language (PCL/PS) support and is anticipated to be available at an estimated retail price of $499(1) via resellers and authorized Canon retailers beginning in September. The new imageCLASS color printers include: -- Color imageCLASS MF8080Cw/MF8380Cdw Multifunction Printers: The MF8080Cw and MF8380Cdw offer winning solutions for home and small office users seeking a four-in-one (print/scan/copy/fax) laser MFP that provides a convenient and cost-effective alternative to print and copy

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Art Post (Guest) · 7/28/1111:08 PM

print shop. For the fourth consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. BLI has named Konica Minolta 2011 “Line of the Year” award winner for the company's award-winning line of bizhub Color and Monochrome Multifunctional Products. For more information, please visit http://www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter. Konica Minolta Contact James Norberto Konica Minolta

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Art Post (Guest) · 7/28/1111:11 PM

capture and business automation solutions. NSi's flagship product, AutoStore, captures paper and electronic documents from a copier, or scanner, then routes the information into the appropriate business system based on the document type. As a result, business is done faster, with less effort -- and with less paper. AutoStore is the information on-ramp for nearly 500 models of MFDs and network-attached scanners -- from Fujitsu, HP, Kodak, Konica Minolta, Kyocera, Lanier, Lexmark, Ricoh, Savin, Sharp

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Art Post (Guest) · 7/25/118:49 PM

finishing options, and complete end-to-end workflow solutions," says Brian Balow, Vice President, Production Sales, Ricoh U.S. "In addition, through our experience in digital printing, we can help large and small printers expand their digital printing business and assist them in using technology and advanced solutions to develop and grow their business and offerings. We are proud to continue our strong relationship with Consolidated Graphics." "Our strong relationship and proven track record with Ricoh

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Art Post (Guest) · 7/30/1111:54 AM

/archives/ 2009/05/6-technologies.php Right, so was does the future hold for copiers, mfp's and printers? We all understand that page volumes are dropping due to the use of scan2email, scan2folder, and LAN fax along with software applications that will allow for markups, notes, and the ability to merge documents from different software applications and create one document. We also understand that there is no growth of the printed page, there's growth for manufacturers to capture additional printed

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Art Post (Guest) · 7/25/1110:16 PM

I'm in the office the other day (which I hate to be in the office), and one of the new reps...well not that new but new to sales and new to the industry is having a tough go of it. The rep in question has all of the tools to make an excellent rep such as polite, intelligent, quick thinker, quick learner and a good worker. Mind you the rep in question is getting the appointments, making the calls but is falling short in getting the orders. I too struggled with ....... Seeling Copiers Like a Lion!

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Art Post (Guest) · 7/28/1110:57 PM

32,000 students were using printers, copiers and fax machines. Working with Xerox, Tri-C eliminated approximately 400 outdated or unused devices and simplified the print environment to help students and staff direct jobs to the most cost-effective, energy-efficient machines. "Xerox delivered a strategy that has an immediate impact on our bottom line and our sustainability efforts. In the first year alone, we'll save up to $400,000 across campus offices and print centers, and we'll reduce paper and

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John · 7/25/115:30 PM

I have a customer printing a Publisher file that has green on a banner at the top coming out a slate gray/to brown color. Other greens on the document are coming out very dark. Everything was fine until their PC crashed and was replaced by a new PC (W7 x64) and the drivers were reloaded (PCL6, PCL5c, PS). Having this issue with all three drivers. Even when converting the document to PDF and using the PS driver. Any thoughts or help? Thanks, John

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Art Post (Guest) · 7/28/1110:51 PM

://www.facebook.com/XeroxCorp , http://twitter.com/xeroxcorp , http://twitter.com/xeroxoffice , http://twitter.com/xeroxproduction , http://twitter.com/servicesatxerox , http://twitter.com/xeroxevents , http://www.xerox.com/blogs , http://www.xerox.com/podcasts . XEROX(R), XEROX and Design(R), iGen4(R) are trademarks of Xerox Corporation in the United States and/or other countries. Prices, features, specifications, capabilities, appearance and availability of Xerox products and services are

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Art Post (Guest) · 7/25/118:33 PM

By Billy MacInnes on July 25, 2011 8:13 PM In case you missed it, HP has just launched its "MPS Confessions" campaign - no, not MPs Confessions (now that might be diverting) but MPS. For those of you who have been living in a desert outpost somewhere miles away from an internet connection (could there be such a thing anymore?), MPS stands for Managed Print Services and HP is busy doing its best to sell the concept to partners and customers because it's the next big thing in the print and copier

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Art Post (Guest) · 7/28/1111:00 PM

database," said Brian Bagan, Director of Business Development, United States and Canada, Document Imaging, Kodak's Business Solutions and Services Group. "This solution demonstrates the broad capabilities of KODAK Capture Pro Software." Projects that include both wide format and standard sized documents can pose challenges for enterprise workflows managed by service bureaus and medium to large sized businesses. E-BizDocs, an electronic document management service provider based in Albany, NY

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Art Post (Guest) · 7/31/118:37 AM

technology leader, specializing in the office and production printing markets. Ricoh works with organizations around the world to modernize work environments and optimize document efficiency. With more than 109,000 employees worldwide, Ricoh operates in Europe, the Americas, Asia/Pacific, China, and Japan. Ricoh’s worldwide sales were more than 1,942 billion yen ($23 billion USD) in the year ended March 31, 2011. About Vidyo, Inc. Vidyo, Inc. pioneered Personal Telepresence enabling natural, HD

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Art Post (Guest) · 7/28/1110:40 PM

Joseph T. Schlieff of Middleboro has been named managed print specialist. In this role, Mr. Schlieff assists clients in creating cost control strategies in regards to their document solutions needs in addition to developing new business. Prior to Bay Copy, Mr. Schlieff was a consultative sales associate for Sears in North Dartmouth. While at Sears he was the recipient of several achievement awards, including Associate of the Month and the "Store Star" for providing consistent, exemplary customer

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Art Post (Guest) · 7/28/1110:43 PM

One of Rochester's Top 100 companies is being purchased by a division of Xerox Corp. For Mark Perlo, the deal closes the circle on a career in which he at one time was a Xerox sales manager who went on to start his own company, Xerographic Solutions Inc., in 1991. Now it's Xerographic Solutions that is being acquired by Global Imaging Systems, a Xerox company based in Tampa, Fla. "I'm absolutely thrilled," Perlo said on Wednesday. "The company is thrilled. It's absolutely the right thing to

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SalesServiceGuy · 7/29/1110:03 PM

For additional security, Sharp is introducing an “End of Lease” option that deletes all data on a leased machine before it is returned. Data that resides on copiers that have been re-sold after lease has been identified as a major privacy and security threat. Does this mean a Sharp Service tech enters a lease end date and the copier auto formats the HDD at that time?

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Art Post (Guest) · 7/30/1111:10 AM

Rumor has it that Xerox will be not be selling MFP's direct any longer, all of that business is going to migrate to Global. Xerox will retain the very high print production systems! Has anyone else heard anything on this???

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GIntel · 7/31/1111:17 PM

GIS sure is expanding fast, so I can see where these rumors come from, but I dont see GIS becoming Xerox's only MFP sales arm. GIS is too independent and does not have the international coverage to support Xerox's international clients. Xerox will continue to sell MFPs directly to the largest companies, but it will be a "solutions-led" sales strategy. They will continue to sell production directly too. I could see Xerox relinquish mid-market accounts to the channel and/or agents. The margin on

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John · 7/25/116:06 PM

the address to print also with 180 degree rotation and the machine now "red lights" the printer button as well. Any guesses or advice? Thanks, John

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Art Post (Guest) · 7/25/118:30 PM

for years to come." Built on 42 acres, the 442,000 square foot facility is home to a 262,000 square foot distribution center responsible for the distribution of parts for all of Canon's products, including Semiconductor, Office, Broadcast and Medical equipment. Located at Jamesburg is a customer service counter and factory service area for customers to bring in their cameras for servicing and repairs. About Canon U.S.A., Inc. Canon U.S.A., Inc., is a leading provider of consumer, business-to

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Art Post (Guest) · 7/25/118:35 PM

Some Xerox employees in Wilsonville who sought a company buyout last month were apparently turned down and forced to choose between leaving their jobs without severance or going to work for an Indian contractor. In June, Xerox outsourced 600 jobs companywide -- including 120 in Wilsonville -- to HCL Technologies. Some workers didn't want to go, and Xerox said it had offered employees a buyout as an alternative to a transfer to HCL. Wilsonville employees subject to the transfer say that at least

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Art Post (Guest) · 7/30/1111:31 PM

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Art Post (Guest) · 7/30/1111:50 PM

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Art Post (Guest) · 7/30/1111:52 PM

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VinceMcHugh · 7/26/1111:09 AM

John, There is a simple test to figure out if it is the MFD or the Print driver. Put an original on the glass and make a copy of an original that has the correct color green. If it copies OK the copier is OK, and you need to focus on the print controller or print driver. If it copies and the green is bad on the copy then focus on the Copier. If the copier is off on the color you won't get it right on the driver. You need a break fix tech to adjust or fix the copier. as a side note remember that

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GMAN · 7/30/118:53 AM

Could it be that he will soon replace Ed McLaughlin when he leaves SHARP? Or, perhaps Ricoh will tap this executive to save their Dealer channel. Unless there is some type of scandal, such as the one that led to the demise of Mark Hurd at HP, then Michael may have left on his own accord. Where will he wind up becomes the question.

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Old Glory · 7/25/1110:22 AM

The classic "Giving away the razor to sell the blades" We are doing the same thing with old 20 series Ricohs (2035/2045 etc.) People with old Canons or whatever that say they will keep it till it quits.

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GMAN · 7/31/119:11 AM

I have heard that Global will be the main channel of distribution for XEROX when it comes to the SMB market, yet Global will also continue to sell Production Print in certain markets.

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Art Post (Guest) · 7/31/1111:39 PM

So with the move to Global doing all of the SMB sales for Xerox what does that mean for the Xerox sales people that were direct doing SBM? Did they lose their jobs or were they placed in a Global Dealership?

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Art Post (Guest) · 7/28/119:12 AM

BALTIMORE, July 27, 2011 /PRNewswire-iReach/ -- In the Altavion, Inc. vs. Konica-Minolta Holdings Inc., et.al., trade secrets dispute in the Superior Court of The State of California County of San Mateo Central Branch Complex Civil Litigation, Invotex® Group damages expert Terry L. Musika, CPA testified on behalf of Defendant Konica-Minolta Holdings, Inc., et. al. that the amount of total damages adequate to compensate for the claimed misappropriation of trade secrets related to digital

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Art Post (Guest) · 7/30/1112:00 AM

I'm hoping this thread should be a lot of fun! Here's three that I can think of and two of them were in the last few weeks. "The Parrot Excuse" the client had called me about getting a 50ppm color printer for her studio apartment (graphic designer). She tells me that she can't get the laser printer because laser printers with teflon rollers may emit a toxic VOC gas that will kill her pet Parrots. I've been doing this for 31 years and this one is now is one of my top ten! "The Death of the Deal

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Art Post (Guest) · 7/30/1111:36 PM

maintenance of the copiers included with the lease. The Navy intends to solicit for a Firm Fixed Priced contract. All responsible sources may submit a proposal, which will be considered by NAVSUP Fleet Logistic Center (FLC), Contracting Department, Philadelphia Office. Upon its release the solicitation will be issued electronically and will be posted at Navy Electronic Commerce Online (NECO) and can be found at www.neco.navy.mil . Paper copies, faxed copies, or e-mail copies of the solicitation will not

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Art Post (Guest) · 7/25/118:59 PM

John: I have zero of these in the field, can't help you here. My only thoughts is that the engine used is the same as the C431dn printer. I'm not a tech, however my first thought would be to change the feed tire and see what happens. Can anyone else lend a hand???

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Old Glory · 7/26/119:52 AM

Art, after all the begging and pleading for Ricoh to get into the A3 game, you haven't placed any? What's up with that?

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Kiwispike · 7/24/117:48 PM

This method of procurement has been standard in our country for quite some time. Here all the major copier manufacturers deal direct and have substantial finance books to play around with. We see this on almost 100% of 20+ device deals and sometimes filtering down to single 25ppm colour devices. What we have learnt is they recover as much as they can during that term and then offset any potential losses by re-signing them either at the same customer or shifting them down to small business deals

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fisher · 7/27/119:42 AM

Given how cheap hardware is from the brokers this could easily be profitable for even the independants. Especially if you are taking a machine you previously leased and made good money on in the first go around. Why not get it back in the field and make service revenue and build a relationship with a new client. Got to admit though this is just making it harder for the guy working based on hardware sales commissions. The dealership can be profitable doing this though.

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VinceMcHugh · 7/30/1110:18 AM

Is there a charge or fee built into the lease? How will the data be erased? Will it at least meet the DOD standard? Most specs like HIPPA & The Mass Privacy laws reference a government standard Like the DOD (Dept. of Defense) standard. While this will NOT satisfy your most security conscience customers it is at least defensible in court that you did what the DOD recommends to meet your due diligence requirement. If all that Sharp is doing is a format, that data can be recovered by someone with

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Art Post (Guest) · 7/25/118:37 PM

Donnelley's on- and near-site Print Management professionals will deliver a range of services to help contain costs and enhance the effectiveness of Meredith's transactional, commercial printed and other documents. "We continue to enjoy a valuable long-term relationship with RR Donnelley," says Meredith chairman and CEO Steve Lacy. "In renewing and expanding our mutual relationship, Meredith will take advantage of an even broader range of RR Donnelley's capabilities, eventually including their

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Art Post (Guest) · 7/25/119:26 PM

Tom Hopkins "Low Profile Selling" Act Like a Lamb and Sell Like a LION! This book turned it around more me many years ago.

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Art Post (Guest) · 7/25/1110:57 PM

check out the attached file. Some good rates, also I've been working with LCA for while and I am very happy with the service and support to us and end user. What I like best is the knowledgable sales reps, if you're in the northeast I know the rep personally and can vouch that he's one of the best in the industry and he's been in the commerical leasing scene for 35 plus years (dam, we're getting old).

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Art Post (Guest) · 7/30/1112:05 AM

While investing the teflon VOC gas and the "Parrot Sale", I asked the MDS rep at Ricoh what were some of the inquires he's gotten. Here's a few: Ingestion of Toner (gesh how the heck does that happen) Can I used the waste toner as fertilizer in my garden? Can the used toner be used to start a fire! OMG

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Art Post (Guest) · 7/31/1112:08 AM

August 2011. The Town of Caledon invites qualified, experienced suppliers to respond to this Request for Tender for the Supply, Delivery, Installation and Servicing of approximately 21 new/unused fully Multifunctional Digital Photocopiers. The Town will be replacing existing equipment, black and white copiers and colour copiers with one standard model. The contract is for an all-inclusive fixed cost per copy rate, regardless of functionality, location or entity and does not include the ownership of