This Week in the Copier Industry Ten Years Ago

Art Post (Guest) · 10/17/118:23 PM

workgroups can extend the printers with three further paper trays to 2300-sheet capacity. The SP 5210SF also has a built-in fax as standard, while the SP 5210SR has an internal finishing feature, for making booklets. Able to handle paper weights of 52-220gsm, these products offer print speeds of 45/50 pages per minute, colour scanning, paper and money-saving duplex printing, and consistently superb quality reproduction. Copy, scan or fax functions can be used even when other jobs are being printed

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Art Post (Guest) · 10/17/118:29 PM

currently manufactures one of the most extensive line-ups of printers, copiers, faxes and multifunctional devices, as well as advanced software solutions. About Ricoh Ricoh Company, Ltd. (Ricoh Company) is a Fortune Global 500 company specialising in technology and services that transform high volume, document intensive business processes into more efficient ones. This is achieved through Ricoh’s expertise in Managed Document Services, Production Printing, Office Solutions and IT Services. By

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Art Post (Guest) · 10/17/118:35 PM

) is an independent operating company of Toshiba Corporation, the eighth largest electronics/electrical equipment company in the world. TABS is a leading provider of managed print and professional services (MPS and PS), and manages product planning, marketing, sales, service, support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Central and South America and the Caribbean. MPS and PS are

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Art Post (Guest) · 10/17/118:44 PM

Classic will be played on Sunday, April 1, 2012 at MetLife Stadium in East Rutherford, N.J. "Konica Minolta's sponsorship deal with us a few years ago was a true milestone for Inside Lacrosse and the sport," said IL's Bob Carpenter. "We could not be more thrilled about working with Konica Minolta and continuing our strong partnership. It reinforces the belief that many partners have in us and the way work with them. It demonstrates Konica Minolta's commitment to the sport and what we are trying to

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Art Post (Guest) · 10/17/118:59 PM

In October 2011, US Defense Logistics Agency Document Services in Mechanicsburg, PA issued a 5-year multiple-award, maximum $225 million contract to 4 companies to supply and service digital copiers for the USAF and DLA, with task orders to be issued and paid as needs arise. The 4 firms were Canon USA, Inc. in Arlington, VA (SP7000-12-D-1004); Konica Minolta Business Solutions USA, Inc. in Arlington, VA (SP7000-12-D-1002); Ricoh Corp. in West Caldwell, NJ (SP7000-12-D-1001); and Xerox Corp. in

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Art Post (Guest) · 10/20/117:52 PM

Basildon, Essex, United Kingdom, 10/20/2011 - As part of a strategic partnership with KIP, Konica Minolta Business Solutions (UK) has launched two new monochrome wide-format printing devices. The KIP 700m and 7100, both offer up to A0-size document scanning, copying and printing - KonicaMinolta.co.uk. Konica Minolta Business Solutions (UK) has launched two new monochrome wide-format printing devices. The KIP 700m and 7100, both offer up to A0-size document scanning, copying and printing and can

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Art Post (Guest) · 10/18/119:05 PM

250-sheet drawers for an 800-page maximum paper capacity. The FS-1135MFP and FS-1035MFP/DP include standard network printing, copy and color scanning capabilities, while the FS-1135MFP also includes standard fax capabilities, giving businesses document imaging solutions designed to meet workflow requirements with a single device. Engineered using Kyocera’s ECOSYS technology, the FS-1135MFP and FS-1035MFP/DP incorporate long life consumables and achieve one of the lowest costs per print. ECOSYS

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Art Post (Guest) · 10/18/1110:36 PM

Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ) today announced the launch of the bizhub PRO® C6000L, a full color production print system that brings high-quality, cost-effective performance to corporate and light production environments. Delivering the professional reliability of the bizhub PRO family of production print systems, Konica Minolta’s newest color production print system promises high-quality color output and advanced productivity while maintaining the

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Art Post (Guest) · 10/16/117:40 PM

TOKYO -(MarketWatch)- Canon Inc. said Thursday it will temporarily shift ink jet printer production from a plant in Thailand that had halted operations due to flooding in the country. A Canon spokeswoman said the company is preparing to shift production from next week to a plant in Vietnam and another Canon plant in Thailand to prevent any negative impact on product supplies toward the end of this year. The spokeswoman also said Canon is preparing to temporarily shift production of printer

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Art Post (Guest) · 10/18/118:12 PM

. Company departments - Import company organization 3. Printer contact threshold - Alert if no printer communication for a specified period of time Volume Services - Enhancement 1. Lexmark support- Enhanced data collection 2. Small (Letter/A4) counters - Total, BW and Color 3. Canon printer diagnostic - Identifies which Canon meters are used and best ones to use 4. Seven new reports ex. copy vs print, color vs. B/W Supplies Services - Enhancement 1. Consumables view - Added Estimated Replacement

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Art Post (Guest) · 10/19/1110:16 PM

Canon builds on success of pan-European Partner Programme with new certifications Oct 19, 2011 LONDON – Canon Europe, world-leader in imaging solutions, is today announcing the extension of its successful Partner Programme by offering two further certification areas: Large Format Print (LFP) and Network Camera Security (NCS). By recognising expertise in these key areas, Canon is helping Partners differentiate themselves within the market by taking advantage of Canon’s unique imaging portfolio

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Art Post (Guest) · 10/20/117:55 PM

LAKE SUCCESS, N.Y., Oct 20, 2011 -- Canon U.S.A., Inc., a leader in digital imaging, today announced it has been honored with the Center of Excellence award by BenchmarkPortal, in collaboration with the Center for Customer-Driven Quality(TM) (founded at Purdue University), for the third straight year. "This certification exemplifies our dedication to providing the most efficient and highest quality service and support to our customers," said James Sharp, senior vice president and general

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Deanw · 10/16/113:05 PM

I just repalced a panasonic with a Savin 9021dspf. Customer prints from an industry specific program that puts data into a WORD template. With the new Savin we constantly get an error the prinitng is out of proper margins or something of that nature, then we have to click ok to continue. Is there a setting on the MFP or in the driver we can change to no longer get this setting? Thanks

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Art Post (Guest) · 10/18/1112:01 PM

New MPSA Member Prism Pointe Technologies OffersService-centric View of Managed Print Services Industry COLUMBUS, OH – October 18, 2011 – One of the newest Corporate Members of the Managed Print Services Association (MPSA) approaches the MPS industry from a service-oriented perspective. This requires an approach that uses collaboration and coordination with other partners to provide a complete package for each customer. Here’s a look at MPS from the service-centric perspective of Prism Pointe

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Art Post (Guest) · 10/18/118:30 PM

Newton, Massachusetts (PRWEB) October 17, 2011 The Managed Print Services Association (MPSA) has committed to be the first association sponsor of the new Lyra MPS Forum. The half-day event will take place on Wednesday, January 25, 2012, from 12:30-5:00 p.m. at the Rancho Las Palmas Resort and Spa in Rancho Mirage, California. The event follows the 15th annual Lyra Imaging Symposium, which is scheduled for January 23-25, 2012, and complements the Symposium’s presentations and discussions. “Lyra

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Art Post (Guest) · 10/20/117:58 PM

where things were going and we needed to make sure we were efficiently utilizing all the resources we had. We told them to leave no rock unturned." Warren said VA is estimating it can save or avoid spending about $50 million in 2012. Warren highlighted several of the task force's recommendations: •Get rid of desk side printers. "Why does someone need a desk side printer?" •Move to multifunction devices. "Use that copier-fax machine as a printer. Get away from those things that cost you money." •You

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txeagle24 · 10/18/1112:01 PM

chance to have the best of both worlds, seems to me Ricoh opted for the MPS side. Let's wait to see if these may be the best of both worlds. Comparing Ricoh to Canon, both of them are taking their first crack at monochrome A4 MFPs, so while they are competing against one another, they're primarily competing against perception that existing users of products from HP, Lexmark, Samsung & Xerox. From the TCO perspective, these should still blow HP's M4555 out of the water, at least as long as

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montecore · 10/20/1111:02 AM

million in the hole and they are instructed to go with the lowest option. Then they don't realize the red flag of the dealer providing service below the GSA contract rates when it is not an MPS bid. They look at it and say wow black and white is 0.0022 and color is 0.028 then say we are going to save the most money going with this dealer. The sad part is they are getting a box the will copy print scan and fax. They only look at the immediate cost upfront even though they are committing to a 5

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Art Post (Guest) · 10/19/118:26 PM

Another first, even though it's from AU, it answers some quuestions I had about the unit! Enjoy.

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Art Post (Guest) · 10/19/118:53 PM

A workflow automation solution designed for small business operators that want business process without the IT headaches has been introduced by Fuji Xerox Australia. Known as Automate, the solution arrives as an appliance that uses network architecture and business rules to automatically route documents through defined workflows. According to research conducted by IDC, over 52 per cent of Australian small businesses report frustration with their current document processes, yet only 16 per cent

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Art Post (Guest) · 10/20/119:14 PM

The council approved the purchase of a new copier for $875 from Office Specialist Inc. The city office’s 11-year old copy machine is malfunctioning and, due to age, no replacement parts are readily available. The council reviewed quotes submitted by three companies. Note from Art: Geesh was it even worth the effort to quote. $875...hmmmmm 11 years for the old machine.....maybe 3 years or less for this one. http://www.starcourier.com/new...idewalk-improvements

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Art Post (Guest) · 10/20/119:57 PM

companies with headquarters in Tokyo, Japan, to create the global leader in the printing industry. Canon develops, manufactures and markets a growing line-up of copying machines, printers, cameras, optical and other products that meet a diverse range of customer needs. The Canon Group comprises over 197,000 employees worldwide. Global net sales in 2010 were more than USD 45 billion. For more information visit www.canon.com . “Océ”, “Océ ColorStream”, “Océ DigiDot “, “Océ InkSafe “, “Océ PRISMA”, “Océ

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Art Post (Guest) · 10/17/118:25 PM

Ah, seems just a little to late to market here. Ricoh may have quite the loser on it hands when compared to the new Canon 1700 series. The key for the Canon low TCO is seperate Drum and toner. NO AIO (All in One) cartridge. I've been saying it for years and finally Canon is in the verge of A4 dominance in the market.

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GIntel · 10/17/1110:05 PM

I agree. I guess the plus is if you have a cartridge-based system vs separate drum & toner is you can sell it through IT VARs and into emerging markets - without worrying about service. Maybe thats why the Canons are imageRUNNER brand and the Ricohs are SPs...

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txeagle24 · 10/18/119:15 AM

It would seem these products are being released to be part of an MPS strategy or to displace competitive units from the likes of HP, Lexmark and Samsung. Are they being released late compared to Canon's 1700 series, yes, since they're not supposed to be available in the U.S. until December, but I don't think they're destined for failure. For clients that like the Ricoh brands but have previously filled their A4 needs with products like the HP 4345 series, these will be a perfect fit. As part of

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Art Post (Guest) · 10/18/1110:45 AM

quote: Originally posted by txeagle24: It would seem these products are being released to be part of an MPS strategy or to displace competitive units from the likes of HP, Lexmark and Samsung. Are they being released late compared to Canon's 1700 series, yes, since they're not supposed to be available in the U.S. until December, but I don't think they're destined for failure. Understood, failure may have been to harsh, but the reality is that there was a chance to have the best of both worlds

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txeagle24 · 10/21/119:17 AM

quote: Originally posted by jp007: I realize it is a color unit but what do you think about the Bizhub c35? It seems to be very low TCO...as far as A4 goes... We played with one at Ricoh's Monster Mayhem, and it was a piece of junk. There were too many nested menus to go through in the control panel, it was very slow at processing print jobs and felt extremely cheap.

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Jrlz · 10/21/119:51 AM

I think Ricoh waited so long to release an A4 system like this for the fear of what it will do to the A3 business. I know my Sr. Management is concerened that reps will start selling A4 systems to replace existing A3 systems and drive revenue down. The perfect spot as everyone has pointed out is in the MPS world. This product will do well to knowck out the HP, Lexmarks, etc... I wish we had it sooner.

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SalesServiceGuy · 10/17/115:42 PM

Does not Xerox have most of that DND business. They were recently awarded a big USA contract. Does Xerox train USA Soldiers to be front line copier techs? I suspect they have a whole new meaning to Break/Fix. Blown Up! Replace it! Paper jam! Replace it. Xerox must have stacks of copiers in Iraq/ Afghanistan awaiting delivery.

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SalesServiceGuy · 10/18/1111:53 AM

were sent to the Patton museum to be restored_ In other places, I assume Iraq, where they are supposed to have techs in the local populace, they would tell me that when they would call for a printer repair, you might get a guy show up in a suit or you might get a guy showing up in robes with his head wrapped, but either way, he wanted his $300 usd up front and then he would do little more than blow it out with air. I have had entire copiers shipped back for repair and then shipped back over there

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montecore · 10/19/113:31 PM

less than 5 minutes to download, install, configure. I have used this many times. The cool thing is files can be stored in the cloud in their native formats then when printed on the Canon device they are converted to PDF's on the fly to print. You do not need to convert to PDF's before uploading to the cloud.

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Art Post (Guest) · 10/16/117:44 PM

software and tailored solutions, to make our business customers more productive." For a closer look at the Lexmark X548 colour laser MFP, visit this YouTube video demonstration. About Lexmark Lexmark International, Inc. (NYSE: LXK) provides businesses of all sizes with a broad range of printing and imaging products, software, solutions and services that help customers to print less and save more. Perceptive Software, a stand-alone software business within Lexmark, is a leading provider of

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SalesServiceGuy · 10/17/115:35 PM

Swype is a keyboard input technology used mostly in Android phones and tablets. The technology was recently purchased by Nuance, the same people who own eCopy. http://www.youtube.com/watch?v=T7774XQoRv8 I have been using it on my Toshiba tablet for about a month. Very easy to learn. If one day Swype is available for Linux, I think it will point the way forward for MFPs and perhaps reverse the trend for tactile keyboards on copiers.

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GIntel · 10/18/117:07 PM

Hey Guys, I have a quick question regarding the most common billing methods for MPS fleets. In general, are all MPS contracts billed with metered clicks for all managed products or are some models' supplies still billed on a per-cartridge basis? For example, if you take over a bunch of HP Laserjets, do you usually bill them per-page like you would for a copier? If so, what percentage of MPS deals are billed like this? Do you maintain separate Metered CPCs for printer-based and copier-based

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Art Post (Guest) · 10/19/1110:29 PM

Michael Pietrunti SVP, Acquisitions, Corporate Service & Marketing at Global Imaging Systems Location Tampa/St. Petersburg, Florida Area Industry Information Technology and Services Overview Current SVP, Acquisitions, Corporate Service & Marketing at Global Imaging Systems Past President & CEO at Kyocera Mita America Vice President - Network Office Systems Group at Sharp Electronics Corporation Connections 66 connections Public Profilehttp://www.linkedin.com/pub/michael-pietrunti/3a/7b3/337

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John · 10/20/1112:11 AM

I have a gripe that I wanted to share with everyone on the hotel. If you sell on any state or federal contracts and you are an independent dealer then you know you must provide the start-up supplies for any of these units you sell minus the printers. Here is a major problem and unfair practice in my opinion. Most of the MFP's have a cost to the dealer for start-up supplies of a couple hundred dollars. However, the MPC6501,7501 units have a start-up cost of $1,400-$1,500. Since the dealer has to

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fisher · 10/17/118:40 AM

That sounds like the word document not the printer.

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JasonR · 10/17/119:26 AM

It is interesting. Based on the figures they provided, their cost per page is ~2 cents. I find this hard to believe. Either a large amount of the 200k prints is done on a very efficient device or they are printing pages with very low coverage. They have more 1102w's than any other device. at 5% coverage, that device costs $0.0425 just for toner. I'm doubtful the total expense can be half that.

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Jomama · 10/17/1111:14 AM

I agree, the driver is what is controlling the margins, not the printer per se. Call the vendor of the program and see if there is an update or if they have a suggestion.

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60lost · 10/17/1111:18 PM

These mfp's will share consumables with the new A4 printers. Could be a nice fit for MPS. Btw, the cartridge is enormous. These products are way late to market.

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fisher · 10/19/119:17 AM

I think the product will be a hit!!!! Think of how many customers you have that love the scanning capabilities of their full sized Ricoh MFPs. Wouldn't they love to have a compact unit with the same functionallity and the same color touchscreen? How many medical offices would love to have a tabletop MFP with the scanning capabilities of Ricoh's large MFPs??? The key will be the price. If Ricoh prices it too high it will flop.

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Printfun · 10/19/112:28 PM

As you have already speculated, there are many different ways to charge for MPS. Our most common is CPC(includes consumables, maintenance kits, service and helpdesk) with a minimum based on projected volumes determined by a print assessment. We also do deals that are not CPC, but the customer pays per cartridge for toner, and everything else is covered under a base charge per machine. Again, you must understand their volume for it to be profitable. I have seen some pretty convoluted billing

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montecore · 10/19/113:39 PM

Just went through on the launch materials for the Canon 1700 series.....this thing will rock. The big A4 players better watch out because Canon will get this market share with the versatility and TCO of these units. They will have many knock out punches for those current A4 units out there.

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Larry Levine · 10/19/117:22 PM

Canon had a release preview of the Canon 1700 today. Impressive unit and compact. Canon has aligned with Photizo Group for MDS/MPS strategies. My gut is Canon is jumping into MPS with not all oars in the water.

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Art Post (Guest) · 10/19/118:16 PM

Medical, Government (especially local municipalities), Healthcare, Mortgage, Title and of course anyone who does not use ledger size paper. I'm not so impressed with the scanning speed (over 30 ipm) is probably at 200dpi which is ok. Not impressed with Ricoh's the document feeder that is used. What I do like is the browser unit, this should enable users to connect to the web and utilize services like UDOCX, Google Docs and much more. All we can hope is that Ricoh does not release these to the

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txeagle24 · 10/19/118:52 PM

If Ricoh does release these to the VAR channel, I hope they do the same thing Lexmark has done with their Business Solutions Dealer models that use a different, lower-cost set of consumables than the models the VAR channel has access to.