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This Week in the Copier Industry 5 Years Ago (Third Week of December 2014)

 

It's late Friday night on the 20th.  I have one more selling day left in the month, which is Monday. I think I've hit my annual budget, however as we all know to well those numbers can change. Thus Monday I'll be back at it trying get one or two additional orders to make it happen.  I picked up a nice order this afternoon for one of the new Ricoh IM 600SRFs.  Yes, they had an A3 device and I sold them an A4, it was the logical and right thing to do.  See that @Ray Stasiezcko

Read these awesome threads from 5 years ago this week!

BREAKING NEWS: EFI Connect Keynote to Feature RR Donnelley President and CEO Thomas Quinlan

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, president and CEO of 3D Systems EFI executive and product portfolio sessions. The users’ conference will also have a solutions center featuring new EFI technologies and exhibits from EFI partners, including: 3M Commercial Graphics; AccuZIP; BCC Software; Canon; Esko; ESP/SurgeX; Honle UV America; Heytex Corp.; Kodak; Konica Minolta; MBM Corp.; the Print and Graphics Scholarship Foundation; Ricoh Production Print; Xerox; and ZÜnd. EFI Connect will be the printing industry's best venue for open
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Twelve Days of Selling "Day 6"

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chatted for about 30 minutes or so. The prospect is prime for a colorenvelope press, but, is not ready to commit to $16K. It was interesting because this account prints NJ State prescription pads on his presses and then runs them through the color laser printer embedding the barcode and the name of the doctor. He also told me about a neat security feature of that he prints. I forget what he called it, but when you put your finger on the RX logo, it would fade (has something to due with heat), when
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Toshiba Launches a New Barcode Label Printer the B-FV4 Series

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reliability, this printer will be a rugged and robust workhorse for years to come. Faster and more powerful than the Toshiba B-EV4 series, first label print is 13% faster and batch printing is 8% faster. Toshiba Tec focused on the user’s perspective for ease of use when designing the features of the printer. [Customer benefits] Long ribbon up to 300 meters improving workflow efficiency with less media changes required Multiple printer control languages enabling straightforward integration into
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Twelve Days of Selling "Day 3"

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off on a small SOW to have NSI installed on the server. Kudos to our "Guru of Content". My next appointment brought me to an existing wide format customer. Since I've built up a decent war chest this month, I was able to "to rob Peter to pay Paul"and hammer out a new deal for a wide format and a copier. My client had to discuss with his partner over the weekend, but it seemed pretty obvious that I should be able to pick up the order on Monday! Thus, while driving back to my home office, I received
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DocuWare Certifies Kodak Alaris Scanners for Use with Document Management System

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help improve their business process efficiencies every day,” said Steve Behm, DocuWare Vice President of Sales, Americas. Both desktop scanners quickly and easily integrate with DocuWare software allowing users to effortlessly turn paper documents into digital files. Documents are scanned in color, black and white, or grayscale and simultaneously shared via email, stored on the network, saved on USB drives, sent to networked printers and copiers, or transmitted to a network folder that DocuWare
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Twelve Days of Selling "Day One"

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have it and most may never find it or find it when it's too late in life.In my case there was an event early in my life that trigger the desire to be GREAT at something. It just so happened that I picked the copier industry. Thus, the embeddedpicture on the left of this blog is another one of my favorite sales songs. "Under Pressure", recorded in 1981 by David Bowie and Queen. "When the going gets tough, the though get going". Sales by nature is pure pressure, and over the years I've been able to
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Twelve Days of Selling "Day 4"

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early Monday. You bet your ass, I'll be working some on Saturday, because as each day draws closer to Christmas, I know that I'll hear ever excuse under the sun why something can't be done next week. At this point I figure, I'm about $50K short of my goal. I still have $80K in opps, We'll see!!! -=Good Selling=-
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Twelve Days of Selling "Day 2"

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sacks of potato's as a young adult), and then contemplating whether or not I'll get my number.Oh bother!! Early in the AM, I thought I had my number, however that elusive number slipped through my fingers when I realized I had put a $40K deal in for this month when it should have been a $19K deal! Oh the pain!! Thus, with one day of selling left, I find myself about $24K short of my goal. I just received an email while I was writing for a small $1,500 order. While I may not hit my number for the
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Twelve Days of Selling "Day 7"

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customers wanted to move forward with a small order. I scheduled to meet with them in the AM tomorrow. I also received information that one of the sales people that I work with had resigned. I worked with this guy for four and half years, and to tell you the truth, I'm going to miss him. He's young enough to be my son, but over the years we developed a great working relationship. This guy was always a pleasure to be around, I enjoyed telling him some of the selling stories from over the years. I also
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Kyocera Printers CPP vs Office Depot Reman

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Just did a quick cost analysis for a prospect on an FS-4200 vs an HP LJ 600 M602. The Kyocera 4200 comes in ata cpp of .0042 and the reman Office Depot brand 90A comes in at .0148 cpp. For the volume they are looking at savings will be about $70.00 a month. The Kyocera pays for itself in just over 16 months. Slam and Dunk!!!!
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RICOH “EXCEEDS EXPECTATIONS” WITH RICOH’S INFOPRINT 5000 AND CRITICAL COMMUNICATIONS SOLUTION SUITE AT ARVATO

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InfoPrint 5000 and RICOH ProcessDirector, watch this case study video: http://youtu.be/dveFWcSu65M and listen to this recent Printing Impressions webinar. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen
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Auxilio Wins $18 Million Managed Print Services Contract with Top 10 US Health System

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the country. This win and extension, is a testament to our proven results in driving down costs over the years for hospital systems," said Joseph J. Flynn, President and CEO of Auxilio. Mr. Flynn goes onto say, "In addition to significant impact on savings to our hospital clients, our demonstrated program methodology reduces print volume and improves efficiencies across an organization. We believe this helps hospitals focus on what matters most, delivering excellent patient care." Auxilio is the
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Compass Sales Solutions Announces Newly Redesigned SherpaGo Application Available for Immediate Release

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capabilities which allows Sales Reps to access their contacts, activities, equipment information, lease details, as well as service and meter histories directly from E-automate and OMD from their mobile devices, we will be adding a new, more user friendly interface. This new release will provide easier navigation through SherpaGo in the field using smart phones, tablets, and other mobile device with web access, allowing more selling time for Sales Reps. Troy Casper, President of Compass Sales
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Impression Solutions Becomes Print Audit Premier Maven Partner

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Maven partnership program is designed to bring exclusive benefits to Print Audit Premier members. Through the Premier program, Impression Solutions will be able to provide their resellers with a wide variety of print management tools under a subscription model. The capabilities included with Premier are remote meter reading, cost recovery, rules-based printing, in-depth print assessment, as well as secure print release and pull-printing solutions. “I am confident, adding the capabilities of Print
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Tequity Announces Acquisition of their Managed Print Services Client

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: strategy development, fulfillment, deployment and asset management. They are an HP Elite Printing Solutions Partner and Authorized Canon Reseller. TIG is a single source of IT solutions for small, medium, enterprise, government and education organizations. Founded and headquartered in San Diego since 1981, the company has offices located across the U.S. and is ISO 9001:2008 certified for provisioning technology hardware, software and accessories; integrating value added and other professional services
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Twelve Days of Selling "Day 5"

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!! Turns out this lead was from a previous customer who was sorry they moved away from us. They needed a new color copier and may be interested in one of my pre-owned wide format systems. It seems this has a chance of closing in a few days. I also found out that one of my orders did not book last month and got rolled to this month. WTF, when was someone going to tell me!! The good this is that the order was almost $10K. Okay, I making a little bit of headway and I'm starting to see a glimmer of
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Service Dept loves Canon

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I was in our managers meeting a while back. As most may have seen we are a multi line dealer; Ricoh, Canon, Samsung. We got to talking about machines and service and it was brought up from our VP of Service how much he and our techs loved the Canon's from a service standpoint. His comment was that when the sales reps put a ricoh in the field they have to chase after it but when a Canon is placed in the field we can pretty much forget about it. I don't have a problem with the Ricoh equipment
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Savin 3406WD w/ Plotworks

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So like most Ricoh/Savin/Lanier reps I know we all hate the fact that Ricoh increased the price of the 3406WD system and included plotworks software instead of making it an option. I recently was working with an Electrical Contractor and the Oce' dealer told him we could not do batch printing on the Savin.He would not purchase the system if it would not do batch printing. Soafter a call to OpCenter who makes it, I set up a webX with the customer and was amazed at the what all the software did
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Scan to email on Canon IR Boxes

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Coming from selling the Savin box for 20 years and going to Canon 3 years ago we see a lot of people complaining about the scan to email function. On the savin unit you have the ability to select a sender name by touching the icon that is preset. On the canon, unless we are setting it up wrong, it shows it sent from the default address which we have seen end up being the first name we program in the system. I have heard of people setting up a bogus gmail account for something like info@gmail
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Re: Ricoh Midwest Dealer Program

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happier with the Canon's than Ricoh's but Ricoh is not a bad system and IMO you will be much more happy than with the Kyocera. I do not know how people continue to be single line Kyocera dealers and keep customers happy. We had Kyocera for a few years and then canned them. From a service standpoint I feel pretty confident in saying that they send out the bulletins and updates probably about as well as everyone else. I don't hear our VP/Service or Techs complaining about things like that.
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Re: Twelve Days of Selling "Day 4"

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Art, I've enjoyed reading your 12 days of selling especially the part about Saturdays. I really like that part now as when I woke up this morning I had an email from about 7am from a client who needs to spend the rest of his budget before year end. So not a bad Saturday morning start with a 25,000 order for 2 new color systems. This month should turn out well as I expect another 25,000 order on Monday and finished yesterday out with a wide format order and a small church system order.
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Braemar backs 3D printer maker Voxel8

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PRESS RELEASE NEW YORK – December 16, 2014 – Braemar Energy Ventures (“Braemar&rdquo , a leading venture capital investor in energy technology companies, today announced its investment in Voxel8 (“The Company&rdquo , creator of the world’s first multi-material 3D electronics printer capable of printing embedded electronics and other novel devices. Voxel8, founded by Dr. Jennifer A. Lewis, Wyss Professor of Biologically Inspired Engineering at Harvard University, is commercializing a new
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Gartner Forecasts The 3D Printer Market Will Be $13.4B By 2018

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Gartner Gartner ’s webinar, Why You Must Invest in 3D Printing Now delivered by Pete Basiliere, Research Vice President earlier today provided a wealth of insight into the current and future technologies and trends of the 3D printing market. Mr. Basiliere’s expertise in this area is evident in how well he explained the core technologies and market dynamics of 3D printing today. One of the most valuable take-aways from this webinar is how quickly 3D printing is making it possible for
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10 Facts About Printing and the Holiday Season

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10 Facts About Printing and the HolidaySeason by Print Audit Clemente Moore would roll over in his grave to see the damage I’ve done to his work. Poetry abuse aside I thought it would be a fitting way to end the year by giving a little history of the holidays and printing. So start a fire in the hearth, put on some cozy socks, make sure there is spiced eggnog in hand and read on to learn some surprising facts about the printed page and the festive season. read the rest here!!
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ISV Alliance Program Ends Scanner Compatibility Issues

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Alaris delivers superior systems and solutions to automate business processes, enhance customer interactions and enable better business decisions. The Kodak trademark and trade dress are used under license from Eastman Kodak Company. For more information, please visit kodakalaris.com/go/dinews . Follow us on Twitter at twitter.com/kodakdi and visit our blogs at informationdynamix.com and infooverdrive.com .
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All Covered Acquires Assets of 2 Detroit-Based IT Services Companies

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25 cities with more than 500 engineers, and is fully certified in all major IT technologies. For more information, please visit www.CountOnKonicaMinolta.com or www.allcovered.com and follow Konica Minolta on Facebook , YouTube , and Twitter . Contact Information Karen Harris Konica Minolta Business Solutions U.S.A., Inc. 1 201-818-3231 kharris@kmbs.konicaminolta.us
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Epson Acquires K-Sun Corporation in Move to Expand Presence in Industrial Labeling Solutions Market

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jointly exhibit at the upcoming BICSI Winter Conference in Orlando, Fla., Feb. 22-26, 2015. About Epson Epson is a global innovation leader dedicated to exceeding expectations with solutions for markets as diverse as the office, home, commerce, and industry. Epson's lineup ranges from inkjet printers, printing systems and 3LCD projectors to industrial robots, smart glasses and sensing systems and is based on original compact, energy-saving, and high-precision technologies. Led by the Japan
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Future tech decisions make school board question copy center purchase

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With Hays USD 489 preparing to make decisions regarding technology at the end of the school year in May, the Board of Education failed Monday to advance a proposal to lease a new copy machine at the district’s copy center. The vote was split in half as board members Greg Schwartz, Sarah Rankin and Lance Bickle voted no to the purchase while members Danielle Long, James Leiker and Marty Patterson voted yes. According to Finance Director Tracy Kaiser the bid on long-run Xerox copier would cost

Re: Okidata MPS 711c Color LAser Printer wrinkling envelopes - fuser rollers too tight

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The embossed effect is 'normal' for all Oki printers - comes from the very high fuser pressure as you noted. This is actually preferable for flat sheets, and the Oki is an office machine never intended for envelope production. As someone who owns 10 Oki 9800's and produces 1.8 million envelopes for the trade, I have only had 2 customer rejections in the past 5 years of operation. The new Oki I evaluated was the 941, and the effect was a little less apparent but still there. As Art stated, the
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FMAudit Software Supply Quote Capabilities Now Integrated with e-automate

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more than a year and the program has become an important part of our day-to-day operations," said Dan Crawford, director of operations, Chuckals Office Products. "With a five-truck delivery team, we are saving in excess of 20 man hours per week in manifest management, distribution and filing received signatures. And paper and toner are also saved since we no longer need to print manifests. Our customers love that they can see who signed for deliveries and when in real time on our website. This
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Guy Kawasaki to Deliver Keynote Address at Kofax Transform 2015

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IRVINE, Calif., Dec 18, 2014 (BUSINESS WIRE) -- Kofax® Limited (nasdaq and lse:KFX), a leading provider ofsmart process applications for the business critical First Mile™ ofcustomer interactions, today announced that renowned author,motivational speaker and customer advocate, Guy Kawasaki will deliver the opening keynote address at Kofax Transform2015 in Las Vegas, NV March 8 – 10, 2015. Mr. Kawasaki's keynote address will draw on his best-selling books and business experiences to offer
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Re: Ricoh Midwest Dealer Program

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I'm being told that while the Kyocera MFP's are not good, the Kyocera printers are tanks and run at MFP cpp levels. Is that true?
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Re: Service Dept loves Canon

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We don't sell both lines, but I would absolutely love to. I have some customers that swear by Ricoh equipment, but I guarantee there aren't as many of those as accounts that I was unable to win because the customer wanted Canon equipment. That is the only brand I come across on a regular basis that users seem to have absolute loyalty to.
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Re: Ricoh C7100Sx vs C7110Sx

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The models listed with SX have 220 page single pass document feeder
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Re: Ricoh C7100Sx vs C7110Sx

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The "s" is for scanner model. The x is for fifth station. There will be eight products in this series 7100 s, 7100, 7100 sx, 7100x,7110s, 7110, 7110sx and 7110x.
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Re: Show US the Leads

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Art, Just to touch on this again. I kind of sort of received a lead from Savin the other day for a law firm....Unfortunately, by the time I received the Savin lead I had already gotten referred to them from someone else, proposed a 50ppm color system and gotten a verbal to go ahead with the paperwork the next day. It was nice to get a lead but was extremely late. I asked her when she put it in the Savin site and she told me before she spoke to me or even called me. So it worked out fine but I
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Cad to raster vector conversion

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scalable. Converting engineering drawings into CAD : The process of converting pixel based images (raster format) into CAD readable images (vector format) is usually fairly time consuming. The background of the vector image must be cleaned up and contrast increased so that the differences between dark and light are very sharp. Graphics software has the capability of locating edges. That capability can be used to reducea high contrastraster image into vector layers . Often the first vector images
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Fujifilm is first to incorporate Adobe Mercury RIP architecture in upgraded XMF Workflow V6

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Fujifilm Australia is set for a major assault on the graphic arts workflow market in 2015, with major new upgrades to its XMF workflow in version 6 and the first deployment of Adobe’s new Mercury Rip Architecture. Additionally, XMF Remote R10 will allow remote previewing and proofing of jobs over the internet using HTML 5. XMF V6 includes the Adobe PDF Print Engine 3 (APPE3) and, together with Mercury RIP Architecture, the boosted workflow achieves dramatic improvements in file processing times
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Re: Defeating the Check Security Features

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Old Glory: This is awesome, not even the gurus' at ricoh could figure this out!!! Are the yellow dots always in the same places? What do you need to do to see them?
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Re: Ricoh Midwest Dealer Program

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That is correct. They run a ridiculously low CPP. Can bundle them at copier rates and make a killing.
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Re: Service Dept loves Canon

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I completely agree. Before we were a Canon dealer I called on so many customers who would not even talk to us because they were so loyal to Canon, many saying we had no chance to earn their business until we had Canon. Several have come on board with us over the last few years since we got the product.
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Re: Savin 3406WD w/ Plotworks

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We've had some issues with the software, most if not all were resolved with a recent update. I too agree, that the software should be an option. We are at a crossroads with the W3601, meaning, what is the upgrade path? I just recently upgraded a W3601 to a W3601. I was lucky, because the account is very loyal, understanding and no one else could get in. Of course that will not be the same with additional accounts. We, the reps need to put pressure on our sales managers, VP of Sales and dealer

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