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This Week in the Copier Industry 5 Years Ago (Second Week of November 2014)

 

I didn't have to do it but I did.  Last week I sent an email to all the sales managers at Stratix with a cut and paste of Section 179 web site.  Hoping that they would share will all of their sales peeps.  It's crazy that when I speak about Section 179 most business owners have no clue what it is or how it can affect their profit margins.

Enjoy these awesome threads from 5 years ago this week!

Konica Minolta Named Leader in 2014 Magic Quadrant for Managed Print and Content Services

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SOURCE: Konica Minolta Business Solutions U.S.A., Inc. November 10, 2014 09:00 ET Konica Minolta Named Leader in 2014 Magic Quadrant for Managed Print and Content Services Global Recognition Highlights Strategy to Deliver Document Management for All Business Needs RAMSEY, NJ --(Marketwired - November 10, 2014) - Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ) today announced its placement in the Leaders Quadrant of the 2014 Magic Quadrant for Managed Print Services (MPS) and
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Canon Positioned in the Leaders Quadrant of 2014 Magic Quadrant for Managed Print and Content Services

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referenced product names, and other marks, are trademarks of their respective owners. Specifications and availability are subject to change without notice. SOURCE: Canon U.S.A., Inc. Editorial: Siobhan Cullagh Canon U.S.A., Inc. 631-330-5184 scullagh@cusa.canon.com or Canon U.S.A. website: http://www.usa.canon.com or For sales information/customer support: 1-800-OK-CANON Copyright Business Wire 2014
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GAM Graphics and Marketing discovers new applications and 25 percent cost savings with the RICOH Pro C7110X

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Malvern, PA, November 11, 2014 - Ricoh Americas Corporation today announced that GAM Graphics and Marketing, a full service marketing firm that offers comprehensive printing and fulfillment services, has successfully used the RICOH Pro C7110X five-color digital cutsheet printer to help deliver an even wider range of unique applications to their customers. Since implementing the RICOH Pro C7110X in September, GAM has experienced cost savings and has been able to expand its offerings, natively
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Inofile, Konica Minolta Help Eliminate Fax from All Healthcare Settings with Kno2

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BOISE, Idaho — Inofile announced today that it is partnering with Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ), a leader in information management focused on enterprise content, technology optimization and cloud services, to remove outdated fax technology from all healthcare settings using the Kno2 clinical document exchange platform. Available through Konica Minolta’s EnvisionIT Healthcare solution portfolio, Kno2 is now fully integrated with bizhub multifunctional
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Konica Minolta Awarded Global Climate Performance Leader for Actions Against Climate Change and Transparency

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strategic business, investment and policy decisions. www.cdp.net Konica Minolta Business Solutions Asia Konica Minolta Business Solutions, a leading company in advanced document management technologies and Managed IT Services for the desktop to the print shop, brings together unparalleled advances in security, print quality and network integration via its award-winning line of bizhub® multi-function products (MFPs); bizhub PRESS® and bizhub PRO® production print systems; magicolor® color printers
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This Week in the Copier/Office Equipment Industry 10 Years Ago Second Week of November 2004

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network." Ricoh and Canon , the company's two RICOH TEAMING WITH EFI TO INTRODUCE 11/15/04 8:31 AM Topic by Guest RICOH TEAMING WITH EFI TO INTRODUCE ROBUST JOB SUBMISSION AND WORKFLOW MANAGEMENT SOLUTIONS FOR AFICIO PRINTER LINE West Caldwell, NJ, and Foster City, CA, November 12, 2004 Ricoh Corporation, the leading provider of digital office equipment, is And you thought Ricoh only made...... 11/8/04 10:33 PM Topic by Guest Japan's Ricoh to take full control of women's clothing unit
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Konica Minolta Recognized as World Leader for Climate Change Initiatives

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named to the Dow Jones Sustainability World Index for two years in a row. For more information, please visit www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook , YouTube , and Twitter . Konica Minolta Contacts Karen Harris Konica Minolta Business Solutions U.S.A., Inc. +1 201-818-3231 kharris@kmbs.konicaminolta.us # # # # # Konica Minolta bizhub ® is a registered trademark of Konica Minolta, Inc. All other trademarks mentioned in this document are the property of their
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Xerox Positioned as a Leader in Gartner’s 2014 Magic Quadrant for Managed Print and Content Services

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document managementcompanyhelping organizationstransform the way they managetheir business processes and information. Headquartered in Norwalk, Conn., we have more than 140,000 Xerox employees and do business in more than 180 countries. Together, weprovide businessprocess services , printing equipment , hardware and softwaretechnology for managing information – from data to documents. Learn more at www.xerox.com . 1 Gartner, “Magic Quadrant for Managed Print and Content Services Worldwide,” By
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Print4Pay Hotel Adds New Copier Survey Feature

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Just about two weeks ago we released a new survey feature for the site. There is a link for the main survey page on the gray header bar (the one that has the pull downs), and there is also a widget on the left side of the site that allows you to see the "the last 5 surveys at a glance". These surveys are the real deal, because they are coming from the sales people that have the feet on the street. Personally, I believe that if you're a Print4Pay Hotel member, then you're one of the best in the
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Auxilio Announces New Printer Fleet Security Service Offering to Combat an Increasing Entry Source for Hackers

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services. This service protects organizations printer fleets, an increasing entry source for hackers into a hospitals network. A current Managed Print Services (MPS) customer located on the east coast will pilot the program starting in December 2014 , with an initial vulnerability assessment of its current print/copier fleet environment. Multi-function printers (MFP) that are set up with factory default settings and are c onnected to the network are vulnerable prey for hackers
Member

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Canon MDS

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I was recently in Atlanta for a canon dealer event and sat through their MDS presentation. They are apparently getting more and more aggressive with their approach and it appears in 2015 they will have network/it support program for dealers to contract with to provide IT services to clients. I tried to pry a little more info from their team but it appears they are still in the planning stages. My best guess is that it may model the Ricoh CHAMPS program.
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GreatAmerica First to Integrate Credit Application Submission with SalesChain

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approval, thus saving application-processing time. “By creating a simpler, faster, and more intuitive process for dealerships, we are not only saving them valuable time, but boosting the profitability of their entire sales force,” explained SalesChain CEO, Tim Szczygiel. “The reason SalesChain and GreatAmerica work so well together is due to our mutual focus on providing dealerships tools and services they need to succeed.” About GreatAmerica Financial Services Established in 1992, GreatAmerica
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Ricoh Rcloud Services

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Hi, The Ricoh dealer representative did presentation today about Rcloud services as a software sales possibility. This is service includes an Enterprise Content Management and a Backup and Recovery Services. This is the link to the website that explains the services. These services are Canadian. http://rcloudservices.ricoh.ca/en-ca/default.html My question is does Ricoh USA have any comparable services and if so how do they work?
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Novitex Introduces First Pure Cloud-Based Managed Print Services Offering Aimed to Reduce Total Cost of Ownership

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that Novitex is using ServiceNow and are looking forward to driving further innovation to their customers.” To learn more about Novitex’s cloud-based MPS offering including printer management, printing management, secure pull and print, mobile print,cost accounting, scan to workflow and hardware productivity, pleasevisit: www.novitex.com/mps . About Novitex Enterprise Solutions . Novitex is a digital-first,document outsourcing provider specializing in the Integrated DocumentLife Cycle™ (The
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Re: Canon MDS

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partnering with us on the deal for support/pricing and he told me that it would be very tough for anyone to tell the direct they had to stand down becuase Ricoh was going after all the healthcare accounts they could. So, from a CHAMPS perspective we don't really have too much trust in Ricoh Corporate and have gone back and forth deciding if we would use the program or not. I am very hesitant tohave Ricohemployees in my account even though I know they are not RBS sales/service people.Hopefully
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Re: Canon MDS

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This is interesting, Jason, Follows similar offerings from Konica and Ricoh, but a good way to evolve dealers and expand their portfolios. Any additional details on the Canon dealer network/it support program at all? - jake
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Ursus books uses Contex scanner

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one-time lucrative print department. The solution The high-speed HD iFLEX flatbed scanner efficiently delivers high-quality scans of Ursus’ valuable inventory with ease. To accommodate originals of assorted conditions and dimensions, the scanner features an adjustable lid and the ability to double its scanning area from A2/C-size to A1/D-size. Benefits results The HD iFLEX’s speed and image quality enables Ursus to capture 400% more prints weekly than previous methods, contributing to a dramatic
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Re: Perspective on Dealer Exclusive Lines (e.g. Lexmark BSD)

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So, some of these may be a little off the wall. Dealer exclusive product naming (how different should it be?) I've always thought thatwhen the dealer bought the equipment from the manufacturerthat the dealer should be able to "brand" the equipment with it's own name. I was told years ago, that there was a line in the dealer agreements that would not allow this. Thus, I could call my Ricoh MP C5503 a Genesis 3055, and I could make my own marketing pieces. Would be harder for others to compete
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Gartner positions Lexmark in Leaders quadrant of 2014 Magic Quadrant for Managed Print and Content Services

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Lexmark International, Inc., registered in the U.S. and/or other countries. All other trademarks are the property of their respective owners. 1 Gartner, Inc., Magic Quadrant for Managed Printand Content Services, Worldwide, Ken Weilerstein , Elizabeth Kim , Sharon McNee , November 6, 2014 . SOURCE Lexmark International, Inc. RELATED LINKS http://www.lexmark.com
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Xerox declares the end of paper (again)

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The first time Xerox announced the extinction of paper to the world was 1984. What it had to back up its claim was a concept of graphical computing; an idea of representing the documents office use every day visually so that what you see is what you get. At that time, the company invited me to its exhibit of "The Paperless Office." But in my published story that fall, I noted that Xerox was beaten to market by as much as a few years. Maybe Xerox had the idea, but Apple had already capitalized
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2400/3600 Print& Scan Options

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I have a few left should anyone need them.  Reasonable.  gregg.amrcopiers@gmail.com
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Re: How Buyer's Habits are Changing

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access to, so it is worthless content. I would argue that it is somewhat harmful to the dealer since it is highly-possible that you are competing with Ricoh Direct in many new business opportunities. In addition, regardless of how many salespeople a dealer employs, it is virtually impossible for them to reach every potential customer in the market without some sort of company-supported marketing efforts to create awareness of that dealer's brand. Without informative valuable web content, potential
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Re: How Buyer's Habits are Changing

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that it is somewhat harmful to the dealer since it is highly-possible that you are competing with Ricoh Direct in many new business opportunities. In addition, regardless of how many salespeople a dealer employs, it is virtually impossible for them to reach every potential customer in the market without some sort of company-supported marketing efforts to create awareness of that dealer's brand. Without informative valuable web content, potential customers may not even know that dealer exists
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Re: Canon MDS

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Jake, I haven't heard anything further since we were down there. I did ask the guys in the presentation if they would mirror it like KM and Ricoh's services and they indicated there would be similarities. Of course after being a Canon dealer for a while now they may say something is going to come out in 2015 and we may not actually see it until 2020.
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Copies could be focus of MCS energy study

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MUNCIE – This is not something you hear every day: Muncie Community Schools is considering a district-wide copy machine study. Fred Christopher, who heads up the district’s energy conservation efforts, said such a study could save the district thousands each month. Yes, thousands. Turns out the copy machines and desktop printers are costing the district $300,000 a year (more than $90,000 just on ink). Some of the energy-sucking machines, Christopher said during Tuesday’s regular school board
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Epson Unveils New High-Speed WorkForce DS-520 Sheet-Fed Scanner with Increased Efficiency and Versatility for Business

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is a global innovation leader dedicated to exceeding expectations with solutions for markets as diverse as the office, home, commerce, and industry. Epson's lineup ranges from inkjet printers, printing systems and 3LCD projectors to industrial robots, smart glasses and sensing systems and is based on original compact, energy-saving and high-precision technologies. Led by the Japan -based Seiko Epson Corporation, the Epson Group comprises more than 72,000 employees in 94 companies around the world
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GNU Bash "Shellshock" Security Vulnerability Update

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the network, operation panel, USB, or any other interface, therefore, KYOCERA printers and MFPs are not susceptible to the “Shellshock” vulnerability. Connectivity Options "Bash" environment is not implemented in following KYOCERA optional products, and therefore unaffected. FAX System (*) IB-23/IB-50/IB-51/IB-110 Software, Utilities "Bash" environment is not implemented in any KYOCERA software/utilities and therefore unaffected. EFI™ Fiery Printing System(s) The Fiery Printing System, optional
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Japan to Bring the NextDocs Enterprise Content Management Platform to Life Sciences Companies in Japan

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be deployed in the cloud or on-premises. For more information visit www.nextdocs.com . CONTACT: Beth Hespe, 215-867-8600 x235, bhespe@garfieldgroup.com SOURCE NextDocs Copyright (C) 2014 PR Newswire. All rights reserved
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Leading General Insurance and Asset Management Provider Invests More Than $700,000 in Kofax Software

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services, insurance, government, healthcare, business process outsourcing andother markets. Kofax delivers these through its own sales and serviceorganization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and AsiaPacific. For more information, visit kofax.com . © 2014 Kofax Limited. Kofax and TotalAgility are registered trademarks and First Mile, Kofax Mobile Capture, Kofax Kapow and KofaxAltoSoft Insight are trademarks of Kofax
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Perspective on Dealer Exclusive Lines (e.g. Lexmark BSD)

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Hey Gang, I'm hoping for some insights on Dealer preferences for BTA/Dealer-exclusive lines from the traditional printer/IT channel guys (e.g. Lexmark BSD, OKI MPS/BTA, etc). Growing within the "copier" channel is of course a major priority for these vendors, and certainly something that the other printer guys (specifically HP Xerox A4) are keeping an eye on. As I said, I'm hoping for some insights on what you like/don't like or would like to see from the dealer-exclusive programs. For example
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Re: Perspective on Dealer Exclusive Lines (e.g. Lexmark BSD)

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We went down this road with Oki awhile back and it worked pretty well but at the time, Ricoh was very deficient on color products and Oki had some compelling MPS strategies. They had uniquely branded products and specially keyed supplies as well as extremely aggressive dealer channel pricing. We had some success following the initial launch but I can't remember the last time we sold an OKI. It's just too hard to keep up with all the changes happening within our primary brand to try to maintain
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Re: Folder Browse

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NSI, is all I know of. Would like to know if there are other solutions also that may be cheaper. Go figure, you can get a A4 Muratec for under $2K that has browse to folder!
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Re: Ricoh Rcloud Services

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Hey Bumble: I guess in the states that would come under Ricoh's MDS "Champs", hope I'm right on the that. We can engage with a customer and then have Ricoh involved. However, for MNS and BDR, we do that internally and don't farm that out.
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Re: Ricoh Rcloud Services

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For the ECM Service we would engage the customer and then hand it over to Ricoh for them to bill and maintain. The BDR service is provided by Ricoh but they bill us and we bill the customer monthly depending on there data volume. You say you do it internally how do you prospect for customers? Do you talk about it with your MFP customers or is it done separately?
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Re: How Buyer's Habits are Changing

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I believe this is a fair estimate but in my experience I believe it is mainly on the call in's. When someone calls me and asks for "X" model with a booklet finisher, 100 sheet doc feeder, fax, USB, Postscript, Tandem Paper Tray and Hole Punch, I pretty much think they have already been talking to sales reps or have been reading the brochure. I do however still go on many appointments and calls where the client has absolutely no clue what they want or anything. I'm with Art, I can barely
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Re: How Buyer's Habits are Changing

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individual or dealership that looked like they could add something valuable to the problem the prospect is encountering? Originally Posted by Jason H: I believe this is a fair estimate but in my experience I believe it is mainly on the call in's. When someone calls me and asks for "X" model with a booklet finisher, 100 sheet doc feeder, fax, USB, Postscript, Tandem Paper Tray and Hole Punch, I pretty much think they have already been talking to sales reps or have been reading the brochure. I do
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How Buyer's Habits are Changing

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The Harvard Business Review recently published a study that showed business decision makers are 57% of the way through the buying process before contacting a sales rep . Read the study . Download the report . For those of us who put on business suits every day and go face-to-face with decision makers, that data is very concerning. I'm curious: What are you experiencing in the field? How are buyers different than they were 5 years ago? Right now we're developing a survey to research this
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editable template for an mps proposal

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Please see the thread below, can anyone help out John and post one here? Art, Do you happen to have a editable template for an mps proposal that includes copiers and stand alone printers? Thanks,
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GreatAmerica & ConnectWise Improve Billing Services for Solution Providers

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is the #1 business management platform worldwide. Today, more than 90,000 users rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. ConnectWise also gives its users access to a powerful network of ideas, experts, and solutions
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New xx54 series just launched

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Just the 2554, 3054, and the 3554. I assume the 40, 50, 60 are soon to come. The Ricoh Learning Center has a great Brainshark video of the new Smart Device connector using Androids NFC or iOS QR Code.
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precvision scanning

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Auctions’ business: the selling of digital images. Customers can purchase the remarkably precise scans and avoid unnecessarily handling their maps, minimizing the likelihood of damage and wear.
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Re: New xx54 series just launched

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GIntel: They are not yet on InfoCenter. Of course, they still aren't out there for the MP Cxx03 color series either, so I wouldn't hold my breath on Ricoh posting them.
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Re: New xx54 series just launched

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The attached came from the InfoCenter Sales Information Guide.
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Re: Samsung Announces the World’s 1st Printer Powered by Android™

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I just spent the last 5 minutes playing around with a new Samsung MFP we ordered in with the Android UI. After being super excited for the past month to try this out... ...I hate it. For several reasons. 1) The operating system lags from screen to screen 2) There's absolutely no hard buttons and I have fat fingers. 3) Everything is spread out. 4) There are useless apps, like Calculator and a Movie app, and not enough printing apps 5) The Box app (similar to Document Server or Mailbox) doesn't
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