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This Week in the Copier Industry 5 Years Ago

 

This Week in the Copier Industry 5 Years Ago

First Week of June 2019

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Real Copier Sales

Has anyone run into Xerox sales reps quoting a lease using the phrase "Lease Minimum Payment"?  What sort of hocus pocus is this?  What sort of surprises would the customer get if they signed the lease?  If there is a "Lease Minimum Payment", what is the "Lease Maximum Payment"?....more here

View These Awesome Copier Threads Below

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Konica Minolta targets new growth wave with AccurioLabel 230 launch

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. A built-in speed detector for media feeding also cuts paper wastage The AccurioLabel 230 has been built on the Konica Minolta highly acclaimed AccurioPress engine technology well known for its exceptional print quality and substrate compatibility. It is targeted at small- and mid-range segments and is suitable for label printers, print providers, brand owners, packaging companies and commercial printers. "The AccurioLabel 230 has been developed very much with customer interests in mind
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Konica Minolta and All Covered Win Healthcare Cybersecurity Innovation Awards

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suite of healthcare security solutions demonstrate the organization’s dedication to providing innovative and comprehensive security solutions to address these issues and we are thrilled to recognize the company with two distinct awards for their efforts.” Konica Minolta and All Covered also offer compliance services and work with clients in the healthcare, education, government, legal, financial and manufacturing sectors. About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is
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How Copier Dealers Can Go To Market Faster Selling Managed IT Services

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How Copier Dealers Can Go To Market Faster Selling Managed IT Services Source: Taylor Business Group By Jim Hocking, Director of Sales at Collabrance Last week I participated in a webinar with Michael Cummings from Taylor Business Group to help educate Copier Dealers getting into Managed IT Services. More Copier Dealers are entering the Managed IT Services business at a rapid pace as a way to expand their business and revenue, so we teamed up to share lessons learned in the industry so you
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Konica Minolta’s Brian Cupka Named as a Finalist for NJBIZ General Counsel of the Year Award

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Minolta Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the Workplace of the Future ™ ( www.reshapework.com ) with its expansive smart office product portfolio from IT Services ( All Covered ), ECM, Managed Print Services and industrial and commercial print solutions.Konica Minoltahas been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 12 consecutive years, and is proud to be ranked on theForbes 2017 America's
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HP and Xerox Expand Business Relationship

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June 04, 2019 09:00 AM Eastern Daylight Time PALO ALTO, Calif. NORWALK, Conn.--( BUSINESS WIRE )--HP Inc. (NYSE: HPQ) and Xerox Corporation (NYSE: XRX) today announced an expansion of the companies’ business relationship. Xerox will source from HP certain A4 and entry-level A3 products with the majority running on Xerox’s award-winning ConnectKey® controller software, and Xerox will supply toner to HP for these and other products. The printers will be based primarily on the laser printing
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Canon Appeals U.S. International Trade Commission’s Determination in Toner Cartridge Investigation

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TOKYO, May 31, 2019-Canon announced today that it has appealed the U.S. International Trade Commission's final determination terminating Investigation No. 337-TA-1106, which pertains to certain toner cartridges and photosensitive drum units sold for use in Canon and HP laser beam printers. Canon believes that the final determination was based on an overly narrow and legally erroneous construction of Canon's patents, and through this appeal the U.S. Court of Appeals for the Federal Circuit will
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Ricoh Deepens Relationship with Amazon Web Services to Empower Digital Workplaces With Voice-Activated Technologies

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Ricoh announced RICOH Intelligent Voice Control, the result of working with Amazon Web Services (AWS) that delivers intuitive voice-activated controls for Ricoh’s intelligent devices, starting with its IM Series of intelligent multifunction printers (MFPs). A pilot program of these MFPs is currently underway at an Ivy League university, leveraging Amazon’s AWS Alexa for Business service combined with Ricoh’s Smart Integration Platform technology. Available summer 2019, the university community
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PROS Launches Sales Agreement Management to Streamline Selling in Digital Era

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June 05, 2019 HOUSTON--( BUSINESS WIRE )-- PROS ® (NYSE: PRO), a provider of AI-powered solutions that optimize selling in the digital economy, today announced PROS Smart CPQ now with support for sales agreement workflows, enabling sales teams to manage the sales agreement lifecycle and quickly create, amend, and extend existing agreements with customers to accelerate the sales process across every channel – direct, partner, and eCommerce. With this update to PROS Smart CPQ, B2B organizations
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Ricoh INTERACT 2019

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How long does it take for a printer to get delivered?

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Looking for info on how long i t takes for a printer/MFP to get from the distributor to the dealer. And any insights/feedback on the percentage of the time that the delivery is on time. Thanks, Lisa
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Memjet sponsors European Label Forum

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. And as marketers get real-time market data on their products, they want to use that data to adjust their products — and the labels and the packaging that hold those products — in real time. “More and more, label converters are learning that digital printing technology helps to keep pace with today’s labeling demands,” Russell Boa, senior vice president at Memjet. “Digital printing technology enables printers to respond to last-minute changes and produce small print runs with the quality that
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Ricoh Harnesses the Elastic Stack to Monitor and Detect Security Threats

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TOKYO--( BUSINESS WIRE )--Elastic N.V. (NYSE: ESTC), the company behind Elasticsearch and the Elastic Stack, announced at its annual Elastic{ON} Tour event in Tokyo that Ricoh is operationalizing the Elastic Stack to visualize and monitor two terabytes of logging data a day to watch for and react quickly to security threats across its global IT infrastructure. Prior to implementing the Elastic Stack, Ricoh’s infrastructure surveillance system wasn’t able to instantly link and detect anomalous
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Japanese firms plan exit from China amid U.S. tariffs

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elsewhere. Casio Computer Co. has started work on a plan to transfer production of watches including its flagship G-Shock wristwatch, and musical instruments to Thailand and Japan from China. Casio estimates that the wristwatch business is expected to take a hit of ¥700 million due to the tariffs, and expects to halve that prospective figure by shifting its manufacturing bases. Ricoh Co., for its part, has decided to transfer production of its multifunction printers with copy machine, scanner and fax
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Canon Named Among the 50 Innovative Companies To Watch 2019 for the Second Straight Year by "The Silicon Review" Magazine

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NEW YORK , June 5, 2019 /PRNewswire/ -- Canon Business Process Services (Canon), a leading provider of managed services and technology, today announced that for the second straight year "The Silicon Review" magazine has recognized Canon as one of the 50 Innovative Companies to Watch 2019. The publication selected Canon based on its ability to support its clients' digital transformation initiatives by offering a range of advanced services that leverage Canon's experienced team backed by Six
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ArcDrive Delivers Converged Advance Capture, Intelligent Workflow and Managed Print Services

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FOR IMMEDIATE RELEASE Contact Greg Walters June 6, 2019 262-370-4193 or greg@grwalters.com ArcDrive Delivers Converged Advance Capture, Intelligent Workflow and Managed Print Services Oconomowoc, Wi. – Greg Walters Inc. today launched a new entry into the office technology channel that will revolutionize the MPS market for the independent dealer channel. ArcDrive is a self-contained, converged solution stack that will allow vendors to initiate or build out managed print services (MPS
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Canon Security Roadshow 2019

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Blog Post

3 Key Things Sales Professionals Do To Humanize Their Prospecting Efforts

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"Humanize your selling strategies. Learn everything humanly possible about everyone you do business with." Harvey Mackay We live in a world where humans are more connected to technology than ever before. With all of this technology comes an onslaught of information. This massive adoption of the internet and technology into our everyday business life has critically altered the sales profession. Granted technology has transformed how we sell, it’s also created some monumental gaps. When we over
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NEW TCO TOOL for AgentDealer!

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The Sailor Group, Inc. NEW TCO TOOL for AgentDealer! Windermere, FL, Monday, June 3, 2019 - The Sailor Group has launched a dynamic TOC Analysis Tool in its tech leading CRM offering for the Office Technology Industry. AgentDealer built on the Salesforce™.com platform for seamless integration and automation. The NEW integrated TCO Tool is one of many advancements designed o maximize efficiency and productivity for managers and sales professionals. "Anyone who's ever spent the time collecting
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Rumor has it that Heritage Business Systems NJ has been acquired by....

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by non other than XBS (former Global) Stewart in NJ. Heritage is resells Canon, Kyocera, KIP and Oce wide format. For the life of me I can't figure out why XBS would do this especially when XBS itself has farmed out most of admin services to HCL. Only thing I now is that I'll be on the phone tomorrow with Heritage accounts to break the news them. https://www.heritagebusiness.com/
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"Lease Minimum Payment" Xerox

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Has anyone run into Xerox sales reps quoting a lease using the phrase "Lease Minimum Payment"? What sort of hocus pocus is this? What sort of surprises would the customer get if they signed the lease? If there is a "Lease Minimum Payment", what is the "Lease Maximum Payment"? If I were a Xerox rep I'd be embarrassed to use that kind of language on a proposal. Anybody know what game they are playing now?
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Excel Business Systems Improves Business Operation Through Office Equipment in Grand Rapids and Virginia, Minnesota

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a leading expert in the field, the company also provides Toshiba copier, multi-function printer, and standalone printer maintenance and repairs. The technicians at Excel Business Systems are all highly experienced and passionate professionals that take a lot of pride in their work. They also get the job done right the first time, every time, and their services come with their famous "3 or Free Service Guarantee". The technicians also possess a high level of skills and experience, and they bring
Blog Post

Imagined Possibilities take Investments

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be based on what should be and changes the means to the outcome of print, the Imaging Channel will face the same fate as the taxi industry, blockbuster, and fill in the blank. The innovation to the deliverable will come as an innovative process which includes the A4 MFP. The new process will change everything about the current customer engagement. These changes to the means will start with who initiates customer engagement and how that is accomplished, threatening old school selling strategies
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Re: How long does it take for a printer to get delivered?

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HI Lisa, you should change the title on this copiers ans take out the printer, we may get more response that way. Also maybe a good survey to post up. @gap
Member

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VDMA ADDITIVE MANUFACTURING ASSOCIATION ORGANIZES CONFERENCE PROGRAM AT DRUPA 2020

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+print to this future technology. For the first time, the VDMA Additive Manufacturing Association will be responsible for the content and implementation of the ten-day lecture program. A total of 80 specialist lectures are planned, which will be spread over two two-hour blocks every day. Additive Manufacturing at the interface to printing and paper technology With a view to the trade fair’s target group, the focus will be on applications in printing and paper machinery manufacturing as well as
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DocuWare Hosts Successful 2019 DocuWorld Partner Conferences in Mallorca and Las Vegas

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gaining technical knowledge and sales inspiration. Over 800 participants from 44 countries came together to learn, network and share information. Record attendance numbers reflect both the growing DocuWare partner community and the high educational and networking value returning partners gain from these conferences. Keynote speakers and company co-presidents, Dr. Michael Berger and Max Ertl opened both conferences. Ertl shared sales, marketing and financial results, along with sales targets plotting
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Ricoh Wide Format is okay but...

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Just noticed today that the Ricoh MP W6700SP is coming up on the three year anniversary of it's launch. The MP 6700SP has proved to be an awesome device and helping with upgrading many of the older W3601's. Lately, I'm seeing a shift in needs for wide format. More and more users are asking for color wide format and they really don't want ink based devices (except for the HP Pagewides). The CW2201SP is great but has some limitations. Would really like to see Ricoh partner with memjet and develop
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Re: Imagined Possibilities take Investments

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Ray's blog is right on time with the recent news of HP Xerox partnership along with # DAAS
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Re: Rumor has it that Heritage Business Systems NJ has been acquired by....

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My theory is that Xerox is further investing its dealer channel in advance of being acquired (potentially by HP). This would help increase the value of Xerox in HP eyes as HP's interest in acquiring Xerox is largely based on Xerox's dealer/reseller networks.
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Re: How long does it take for a printer to get delivered?

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Our corp in PA, and also a large Ricoh warehouse is close by. In most cases we're picking up equipment daily. As long as it's in stock 2-3 days at most.
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Doc.It Advances Accounting Firm Automation with DocuSign eSignature Software Integration

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integration of Doc.It products with DocuSign is designed to save firms hundreds of hours of administrative effort and reduce the significant cost of printing and processing traditional signatures by their clients,” said Kevin Murray, president of Doc.It Inc. “The Doc.It partnership with DocuSign aligns with our goals to help the accounting industry offer a seamless experience for their own clients, while increasing firm productivity and profitability.” Firms already using DocuSign can implement
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BTA’s ProFinance 3.0 to Be Held June 19-20

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definitely be useful. As I am personally new to management, I picked up tips that I can use to set the right tone with my coworkers.” — Miranda Toll, Digital Office Systems Inc., Wichita, Kansas • “The most helpful information was on sales management, the insight into running a successful business, MPS strategy and a realistic approach to MPS. I enjoyed the additional coaching on running a successful sales team. Thanks.” — Stuart Fratkin, Copier Headquarters Inc., Woodland Hills, California For
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Re: I Had an Awesome Day and Didn't Sell A Copier aka Print Device

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Thanx Jeff Right, the writing does help. 13 years is a long time
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Re: Rumor has it that Heritage Business Systems NJ has been acquired by....

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Someone is gonna make some big bucks when HP plus the trigger
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Re: "Lease Minimum Payment" Xerox

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I haven't run across a Xerox quote in ages. Can anyone else help Fisher with this?
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Securonix Launches Global Managed Security Service Provider (MSSP) Program

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Nitin Agale, SVP, strategy and marketing at Securonix. “Our goal with the MSSP partner program is to further accelerate our growth and be the market leader in SIEM globally.” Securonix MSSP Partner Quotes “Over the past years we have been working closely withSecuronix. They have demonstrated a complete commitment to us and our clients to provide the best results and levels of quality expected from a firm like Deloitte,” said Juan Santos, partner, Deloitte Spain. “Our solid relationship is the
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ArcDrive Announces Strategic Partnership with TonerCycle/InkCycle. Denoting TonerCycle/InkCycle as a Premium ArcDrive distributor

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automatic supplies fulfillment software, ArcDrive is a small box that can be attached to a network or used as a standalone workstation, and provides SharePoint or hybrid storage on the device or through the cloud. ArcDrive’s MPS component allows dealers to seamlessly service clients with automatic toner fulfillment powered by TonerCycle/InkCycle. “Since 2009, I’ve promoted managed print services as a bridge to managed IT and, ultimately, managing the Internet of Things,” said Greg Walters, the
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vCom Names IT Spend Industry Veteran John Adams as New VP of Customer Experience

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with sales with the goal of increasing adoption, retention, and engagement of vCom’s software and managed services. Prior to joining vCom, John worked for Calero, a large IT spend management provider. There, he led the team responsible for sales support and client relationship management. He also oversaw inventory management, contract management, expense management, bill pay services, and other operational functions. Prior to Calero, John led the technology expense operations for Manage Mobility, a

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