This Week in the Copier Industry 5 Years Ago
First Week of February 2020
Real Copier Sales...
Everybody's market strategy is different and a lot of it is driven by pay-plan. I have both a revenue quota and a GP quota and little happens if I don't meet both. Our commission plan sets the sales cost on renewals at the buy-out so the GP opportunity is great. My talk track suggests that an alternative to being stuck for 60 months is to consider a 36 month term and evaluate at expiration. If the needs haven't changed and the service history is stellar we can consider a renewal with a payment....more here
Threads from 5 Years Ago This Week
Selling Copiers in the Eighties with Roland Tolan
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Roland and I found each other about 6 weeks ago on Linkedin. Seems Roland and I have a similar background with selling copiers. We both started in the eighties. While I was on the East Coast and Roland was on the West Coast. We've never met but hoping our paths will cross soon! How did you find your way into the copier industry? In 1985, I was 23 years old. l was ready to join the sheriffs department in Los Angeles CA., my mom begged me not to do it. A friend of mine was a salesman at small
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Pahoda Image Products Announces the Release of Perfect Copier Version 2.0.
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also includes the essential components that best position sales representatives and teams for success: rapid quote generation under 60 seconds, a web widget for client websites and full white-label customization of brand colors, logo, photos, lease rates, and pricing. Perfect Copier 2.0 supports a variety of manufacturer brands, including but not limited to: Xerox, Konica Minolta, Ricoh, Kyocera, Canon, Sharp, HP, Lexmark, Brother, Savin, Copystar, Muratec, and Okidata. About Perfect Copier
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Konica Minolta Announces Official Launch of High-speed Digital Press
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from the ground up, with extensive client input, to be a digital print factory. “As our flagship, toner-based press, the AccurioPress C14000 series will expand Konica Minolta’s offerings further into the high-end production print market,” said Kevin Kern, Senior Vice President, Business Intelligence Services and Product Planning, Konica Minolta. “This product launch is an important global initiative for Konica Minolta, demonstrating our dedication to our customers as we build products based on
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Konica Minolta Leads in Brand Loyalty for Thirteenth Consecutive Year
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York–based client loyalty and engagement consultancy, publishes this annual syndicated study, which this year examined clients’ relationships with 833 brands in 85 categories. According to the 2020 Brand Keys Customer Loyalty Engagement Index, Konica Minolta has been recognized for Brand Loyalty in the “MFP Office Copier” (multifunction printer) category. Brand Keys’ 25th annual Customer Loyalty Engagement Index and research consultancy identifies brands that are best able to engage clients by
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Fuji Xerox printers to support coronavirus medical sites
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devices that support clinical examination for pneumonia and Fuji Xerox’s printers that can be used at medical sites. In addition, Fujifilm continues to provide medical equipment installation and maintenance servicesin China and respond to customer inquiries 24 hours a day. “Fujifilm Holdings and its group companies extend their heartfelt wishes for the patients and continue to support medical sites in Wuhan and other regions in China,” said the company. Last week, Konica Minolta suspended its
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Ricoh awarded document management solutions agreement with Premier
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20-year partnership we have with Premier, working directly with their leaders to create savings for members by giving them access to our dedicated support team who are experts in document management and workflow improvement," said Scott Dabice , Vice President, Pricing Strategic Markets, Ricoh USA , Inc. "Our partnership has grown more than tenfold since its start, demonstrating our ability to help healthcare organizations in a variety of settings – from acute care facilities to dedicated
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Ricoh employee named finalist in 2020 Stevie® Awards for Sales & Customer Service
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. Recently, Ricoh has placed considerable strategic focus on feedback loops as it emphasizes the voice of the customer (VOC), adaptability to the market, and a consultative sales approach. To this end, Pagenkopf is responsible for VOC data collection and survey governance. In this role, he designs, executes and analyzes customer survey results, which serve as the crux of Ricoh's work to continually improve the customer experience – another core tenet of Ricoh's strategy. While Pagenkopf's work is
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Kyocera Acquires Quality Digital Office Technology
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Office equipment provider has been working with Kyocera for 40 years. Kyocera Document Solutions America , one of the world’s leading document solutions companies, is excited to announce the acquisition of Quality Digital Office Technology , having collaborated with the organization for several decades as one of their valued dealers. Founded in 1981, Quality has evolved from one employee selling and servicing office copiers to a full team of professionals who provide digital office technology
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Kyocera brings new levels of eco-friendly productivity to the workplace with latest compact A4 .
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updated feature set, developed to enhance the user experience as well as overall performance. These four new products represent the latest update to Kyocera’s leading ECOSYS line-up. With the creation of its ECOSYS technology in 1992, the company has championed eco-friendly printing, demonstrating its unwavering commitment to protecting the environment. Kyocera brought environmental awareness to the industry by taking steps to consciously reduce waste generation and minimise the energy consumption of
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Kyocera brings new levels of eco-friendly productivity to the workplace with latest compact A4 monochrome devices
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Kyocera Document Solutions South Africa has launched a new range of A4 monochrome ECOSYS products, designed to help companies manage their print output more securely and efficiently than ever before, while significantly reducing their environmental impact. Built with long-life components, the unit's first print times are up to 13% faster than previous generations, have up to 4 toner capacity options, as well as feature more eco-friendly settings and low consumption levels. This new ECOSYS
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Xerox Announces US Expansion of IT Services – From Data Center to Desktop – For SMBs
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seamless, secure and sustainable experience. Whether inventing the copier, the ethernet, the laser printer or more, Xerox has long defined the modern work experience. Learn how that innovation continues at xerox.com . -XXX-
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Managed Print Services Shift Toward Digital Management
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Managed print services (MPS) have traditionally included maintaining and managing the multifunction printers (MFPs), copiers, scanners and fax machines a business needs to run their operations — so in-house staff doesn’t have to bear that responsibility. The very devices that were developed to help offices run more efficiently can bring production to a halt when ink or toner runs out or machines malfunction and there aren’t skilled technicians on site. Customers want more to managed print than
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Ricoh Statement regarding the Novel coronavirus (2019-nCoV)
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individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2019, Ricoh Group had worldwide sales of 2,013 billion yen (approx. 18.1 billion USD). For further information, please
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Ricoh named a worldwide leader in high-speed inkjet in new IDC MarketScape report
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transactional and direct mail roots, Ricoh's introduction of the RICOH Pro VC70000 dovetails perfectly with its expanding software and services to empower the company to more actively target the commercial print and graphics space," said Amy Machado , Research Manager for IDC's Imaging, Printing, and Document Solutions, IDC. "Beyond its own growth in more diverse segments, Ricoh is looking to help its customers expand their offerings, as well. The company's advanced business development program
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Y Soft Announces The Availability Of Its YSoft be3D eDee 3D Printing Solution In North America
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YSoft be3D eDee is a safe and secure 3D printing solution specifically designed for the education market YSoft, the leading enterprise workflow solutions provider, has announced that its 3D printing solution, YSoft be3D eDee , is now available for educators in North America. The 3D printing solution for education includes the safe and secure eDee printer, 3D/2D SafeQ print management software , DeeControl layering software, 3D filaments, and now, free access to our teacher tested YSoft be3D
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Kyocera streamlines customer journey through launch of new Web site
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Solutions South Africa. “Kyocera is in transition as we adapt to an ever-changing industry. This Web site gives us an opportunity to continue to grow and provide additional ways for us to help companies improve efficiency,” explains Peché. Using Adobe Experience Manager (AEM), a cutting-edge platform for Web content management, Kyocera can now deliver exceptional digital experiences to the user.Combined with Salesforce tools, the platform provides a highly personalised user experience which
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Re: Shorter Refresh Cycles, Good or Bad for dealers?
My opinion may go against the grain here, but I think there is no reason to refresh a product 18-24 months, hell even every 36 months. Technology moves fast, but it doesn't move THAT fast. Just think about it; how many your customers are using the "Apps" of your machines? Overwhelming majority uses a copier for the features that have been around for 10+ years: copy, print, scan, fax, staple / booket making, etc. This being a concern tells me that some of you are selling too many 36 month leases
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Xerox Production Presses Question
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Quick question, with the production devices. I know all of the MFP's are manufacturer by FujiFilm aka Xerox Fuji but what about the production presses? Are they made here in the US, does someone else OEM?
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Xerox Names Nicole Torraco Senior VP, Chief Strategy, and M&A Officer
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Xerox Holdings Corporationannounced the appointment of Nicole Torraco as senior vice president and chief strategy and MA officer. In this newly created role, she reports to John Visentin, vice chairman and CEO of Xerox, and serves as a corporate officer. “Nicole brings a rare combination of financial acumen and entrepreneurship, with an impressive record of identifying strategic opportunities that deliver value,” said Visentin. “Xerox has built a strong MA pipeline and has a disciplined
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Sharp's third-quarter profit up 38.5%, above estimates
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TOKYO (Reuters) - Japan's Sharp Corp 6753.T on Tuesday reported a 38.5% increase in third-quarter operating profit thanks to gains at its smart appliance division and cost reduction efforts. Sharp, which makes sensors, camera modules and screens for Apple Inc's (NASDAQ: AAPL ) iPhones, posted an operating profit of 29.4 billion yen ($270 million) for the October-December quarter, up from 21.2 billion yen a year prior. https://www.streetinsider.com/...imates/16408678.html
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Ricoh Europe partners with Vizetto to enhance collaboration and empower digital workplaces
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and regions. In the financial year ended March 2019, Ricoh Group had worldwide sales of 2,013 billion yen (approx. 18.1 billion USD). For further information, please visit www.ricoh-europe.com For further information, please contact: Ricoh Europe PLC Jack Gibson Tel: +44 (0) 203 033 3766 E-mail: media@ricoh-europe.com Homepage: www.ricoh-europe.com Join us on Facebook: www.facebook.com/ricoheurope Follow us on Twitter: www.twitter.com/ricoheurope Follow us on LinkedIn: http://linkedin.com
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Canon Virginia, Inc. to Showcase Open Innovation, Advanced Technologies and Heritage of Quality and Expertise at PLASTEC West Expo 2020
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certain vision development disorders in children( blinq™ is an FDA cleared device for detection of amblyopia and microstrabismus in children ages 2-8 ). "Canon's expertise in manufacturing and engineering, commitment to quality, and scientific approach to problem-solving align with the corporate values of Rebion," said Justin G. Shaka , CEO, Rebion. "We are proud to announce our collaboration with Canon Virginia, Inc." As part of this exciting venture, CVI will provide video and imaging expertise
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Xamin Reflects on 20% Growth in 2019, Demonstrating Strong Demand for Compliance-Focused ...
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Xamin Reflects on 20% Growth in 2019, Demonstrating Strong Demand for Compliance-Focused Managed IT Services February 4, 2020 CHICAGO--(BUSINESS WIRE)--Feb 4, 2020-- Xamin, Inc. , a leading provider of managed IT services for highly regulated and reputation-sensitive companies, announced today that the company achieved a 20 percent increase in business last year in response to a growing number of organizations tapping the provider for its compliance-focused solutions. Technology is ever
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MPS Systems North America Officially Opens New Technology & Expertise Center in Philadelphia
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America.” In the new facility MPS offers live demonstrations on the hybrid EF SYMJET press, a machine that combines MPS’ robust flexo technology with Domino’s digital N610i unit for hybrid printing and converting in one pass. Demonstrating supporting technology from MPS partners is also as ongoing feature, with prepress specialist Imageworx as well as connectivity connections with Label Traxx and Esko. De Jong added: “Thanks to these partnerships, we can offer label printers an end-to-end
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Re: Shorter Refresh Cycles, Good or Bad for dealers?
Everybody's market strategy is different and a lot of it is driven by pay-plan. I have both a revenue quota and a GP quota and little happens if I don't meet both. Our commission plan sets the sales cost on renewals at the buy-out so the GP opportunity is great. My talk track suggests that an alternative to being stuck for 60 months is to consider a 36 month term and evaluate at expiration. If the needs haven't changed and the service history is stellar we can consider a renewal with a payment
Reply
Re: Ricoh Pro C5300
Ricoh914 ·
It should release by March. plockmatic PBM500 compatible vacuum LCT and finisher from other production units should be grey/dark grey colors
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Lexmark Launches New Global Partner Program
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helpthemwin more business opportunities and improve their bottom line. "To drive growth, a partner program must prioritize simplicity. We developed Lexmark Connect with that in mind,"said Sammy Kinlaw , Lexmark vice president, Global Channel Sales."Lexmark Connect makes it easy to tap into ourdeep benchoftools, resources and expertise.Partners will find iteasy to enroll, easy to follow,andeasy toearn benefits." In addition to regular promotions and financial benefits that motivatepartner salesteams to
Blog Post
It's So Easy To Connect But How Many Are Truly Connecting?
. You must have compassion for your clients. You must connect with meaning with your clients. Your success in sales is not just about closing more deals, where you sit on the sales totem pole, or the size of your last commission check; it's about how well you connect, care and have sincere compassion for clients. Watch what happens to your relationships. Meaningful and credible relationships do matter! Discover the power of relational selling at Selling From the Heart. I understand, I get where you
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CompassMSP Announces the Addition of Two Experienced Leaders to Its Senior Management Team
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leading sales and marketing positions in the IT services and software industries. He has a strong background in creating value for clients through solutions and consultative selling methodologies, developing professional sales organizations and strong partner relationships, and building long-term relationships with his clients. Prior to CompassMSP, Bone served in several leadership roles including CRO at ESW Capital, leading global sales at CyberLinkASP, and a Senior Consultant role at Huthwaite
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Re: Shorter Refresh Cycles, Good or Bad for dealers?
"Too many 36 month leases?" I take it you feel 36 month leases are a dis-service to the customer, regardless of what they want. "not getting enough net new business - relying on current customers to flip?" So you just abandon the customers you sell? ...Whether you rely on reselling current customers or not, it is still your job to keep them and convincing them that buying the same model number all over again is a difficult sell.
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