This Week in the Copier Industry 5 Years Ago

Art Post · 1/2/2010:39 PM

. I also sold calculators and the first facsimile machines. My favorite copier model was the Ricoh 6080. I like big and fast and it gave my competitive spirit a boost as I could now go up against rivals Xerox and IBM. My favorite sale was facsimile. I volunteered while at MCS Canon to take on this challenge which ended up being a great experience. It was relatively easy to get an appointment since people were intrigued although skeptical. Fax directly opened the door to appointments with the VP of

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Art Post · 1/7/2010:13 PM

FAIRFIELD, N.J. (PRWEB) January 07, 2020 Keypoint Intelligence – Buyers Lab (BLI), the world’s leading independent provider of testing services and analytical information to the document imaging industry, today announced its Pick award recipients in the Copier MFP category, with the accolades going to devices from Kyocera and Sharp. Awarded twice annually for office equipment, Picks acknowledge the products that gave the best performances in Buyers Lab’s extensive suite of lab tests in the

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Art Post · 1/2/209:10 PM

achieved the milestone on the back of its superlative sales network, machine performance, and after-sales services. The Konica Minolta Accurio Press C6085 and the C3070p are designed to deliver superlative productivity, print quality, versatility, usability, and efficiency. read the rest here

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Art Post · 1/6/209:31 PM

- Award from the CRD at Brigham Young University in Provo, Utah - Installed new Pro VC60000 production color inkjet system - Will be used to print religious scriptures on very lightweight paper, as well as books - Included Kolbus and Tecnau offline binders - Expected volume of 10M/month - Advertised cost per b/w impression of $0.0003 - Replaced a Xerox Nuvera 288 production b/w system

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livestrong · 1/3/2012:45 AM

MARIAN is upbeat and true to her words. My pleasure to have worked with her as she developed and managed Ricoh University. She is generous in her spirit which seems to repay her beyond Sad to hear about the “ boys club”mentality that treated her poorly. But that proved her toughness under her gentle veneer. chuck parr

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Marian Janes · 1/3/2010:49 PM

Thank you for your generous comments below Chuck!. Love ya!

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Art Post · 1/3/2011:01 PM

@Marian Janes this was one of the better reads and my hats off to Marian for kicking butt in the eighties in what was traditionally a guys only club. Quite the resume!

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Art Post · 1/7/2010:06 PM

FAIRFIELD, N.J. , Jan. 7, 2020 /PRNewswire-PRWeb/ -- Keypoint Intelligence - Buyers Lab (BLI), the world's leading independent provider of testing services and analytical information to the document imaging industry, today announced its Pick award recipients in the Printer/MFP category, with the accolades going to stellar devices from Epson, Fuji Xerox, HP, Ricoh, and Sharp. Awarded twice annually for office equipment, Picks acknowledge the products that gave the best performances in Buyers

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Art Post · 1/6/209:11 PM

it would not be renewing its technology agreement with Xerox, which expires on 31 March 2021. Under the existing technology agreement -- which provides sales territories, and technology and brand licenses for each company -- Fuji Xerox's sales activities have only been operating in the Asia-Pacific region while Xerox's sales activities operate in other regions. read the rest here

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Art Post · 1/6/209:32 PM

- Award from the CRD at Middle Tennessee State University of Murfreesboro, TN o Installed imagePRESS C10000VP, imagePRESS C750 production color laser systems - Award from Our Sunday Visitor, a Catholic commercial printer in Huntington, Indiana o Installed an Oce’ VarioPrint i300 production color inkjet system o Used to

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Art Post · 1/2/208:49 PM

More than eight million pages were printed by Coventry City Council in 2019 costing taxpayers hundreds of thousands of pounds. The authority printed 8,307,290 pages and copied 197,023 pages by the end of November, a Freedom of Information request from the Local Democracy Reporting Service found. The council spent £117,235 on colour printing and £169,617 on mono printing in the same period – a total of £286,894. However the overall cost of printer and copier usage is likely to be far higher when

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Art Post · 1/7/2010:01 PM

more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo , Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2019 , Ricoh Group had worldwide sales of 2,013 billion yen (approx. 18.1 billion USD ). For further information, please visit www.ricoh.com ©

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Art Post · 1/2/208:55 PM

award-winning Customer Solutions Center provides advanced services to its vast network of direct and non-direct sales channels. From cutting-edge technology to industry-leading response time, Canon takes pride in delivering high-quality customer service and support excellence to its channel partners and end customers by offering them the necessary tools, systems and resources to help resolve customer concerns quickly and efficiently. "Our focus is not just on the potential of the products we create

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Art Post · 1/6/209:31 PM

- Nikkei Asian News is reporting that Japan's Fujifilm Holdings will terminate its sales partnership with U.S.-based Xerox in office equipment at the end of March 2021 - will not seek to renew a contract setting out trademark rights and regional sales boundaries between two companies - Fujifilm will lose the right to use Xerox brand and will have to sell its products under its own brand o Fujifilm may attempt to start a dealer network in the U.S. - Xerox, meanwhile, will be able to enter

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Art Post · 1/7/2010:11 PM

MELVILLE, N.Y. , Jan. 7, 2020 /PRNewswire/ --Highlighting the company's strong service network and serviceability of its products in the healthcare vertical, Canon U.S.A. , a leader in digital imaging solutions, has been awarded a group purchasing agreement with Premier Inc., a leading healthcare improvement company, in the Managed Print Services, devices and accessories categories. Premier members now have access to Canon's full range of award-winning document scanners, multifunction printers

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Art Post · 1/6/209:47 PM

travel, especially if you're experiencing one of more of the top seven reasons I listed above. A few weeks ago I had a chat with Wes McArtor (President of NEXERA, a BEI Services Company) about mid size copier dealers and the challenges they are facing with our changing industry. The old school way of growing and expanding our business tells us that we need to hire Bookkeepers, a Controller and a CFO to make that next leap in your revenue goals. However the cost to hire these professionals could also

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Art Post · 1/3/205:15 PM

blogging, sales, copiers, the industry, how I spend my free time. So, pop this in your calendar and I'm looking forward to speaking with you! Here's the link: Art Post is inviting you to a scheduled Zoom meeting. Topic: Ask Me Anything Time: Jan 16, 2020 08:00 PM East Coast Time Join Zoom Meeting https://zoom.us/j/381000870?pw...MG85MFJ2b2dDZ2N2UT09 Meeting ID: 381 000 870 Password: 365498 One tap mobile +16465588656,,381000870# US (New York) +14086380968,,381000870# US (San Jose) Dial by your

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fisher · 1/3/202:44 PM

The user interface on HP and Xerox both are pretty weak in comparison to Canon, Ricoh, KM and Sharp. Even Kyocera and Toshiba are better in my humble opinion. That being said, HP and Xerox merging would mean that their products would still suck. They'd just suck more equally under a unified brand.

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Art Post · 1/6/209:14 PM

Xerox confirmed Monday it has $24 billion in financing commitments from Citi, Bank of America and another lender, as the Norwalk-based company continues to pursue a merger with HP after an initial rejection in November. In a letter to HP executives, Xerox stated it has “engaged in constructive dialogue” with HP shareholders, after vowing to pursue a hostile takeover absent any meaningful commitment to negotiations by HP’s board of directors. “We have always maintained that our proposal is not

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Art Post · 1/7/2010:09 PM

responsibility. To keep apprised of the latest news from Canon U.S.A. , sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. † Based on weekly patent counts issued by United States Patent and Trademark Office. View original content to download multimedia: http://www.prnewswire.com/news...-2020-300982702.html SOURCE Canon U.S.A. , Inc.

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Larry Levine · 1/5/207:30 AM

freely discount their price. In the absence of value or even credibility, many in sales are simply training their customers to whack them over the head with the price hammer. Do you sincerely believe the greatest gift you can give your clients is a price discount? Have you asked your clients what they crave? In Selling From the Heart fashion, I'd like for you to think about giving your clients time, attention, love, caring and compassion. Commit in taking the time to go see them. Look them in the

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Monte · 1/3/208:55 AM

Interesting thoughts, Thank you p4p. I have sold Canon for 20+ years. Many years ago they listed the imageClass line (MFP's under 2,500 dollars) and the entire scanning line and Wide Format line. As such I stopped selling those products as I have always been compensated on hardware gross profit and there was none. Todays buyer is much different and has already done homework before I even get to speak with them. The mfr uniqueness has been commoditized and they all provide the #1 buying criteria

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fisher · 1/3/202:38 PM

In a way its already gone to the internet and away from the outside sales rep........at least for stand alone printers and A4 devices. If all someone needs is a printer or an A4 to be used for basic printing,scanning and copying.....face it, they really don't need us already. If you've been at this a long time you probably remember the days when you sold a lot of A4 machines to small offices. 20 years ago if you needed an A4 you called a copier dealer. Those days are gone for the most part

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Art Post · 1/6/209:35 PM

- Award from Prisma Health of South Carolina - Included PageWide A3 MFPs - Integrated with Cerner EHR - Nitin Patel, CDO of Prisma Health stated; “Print is not going away anytime soon. But when print can play an active role in the workflow, helping to facilitate patient care, improved patient outcomes, it can play an important role in promoting an organization’s clinical goals and supporting true value-based care”

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Jason H · 1/2/2010:33 AM

It will be interesting to see what the manufacturers allow and don't allow. As of right now they are still very against e-Commerce and listing things on websites etc. I can only speak for my experience with Canon, Sharp and Brother, but they do not want things done via the web.

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Jason H · 1/3/202:42 PM

@fisher I agree almost completely, but to play devils advocate I will say that we are selling more desktop printers now than we ever have before. Mostly brother, as we became a partner a couple years ago. I think people are looking for reps to show them a better way than just buying another HP off amazon, but the rep still has to have a higher level conversation with the client...not just hey buy your printers from us.

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Jason H · 1/3/203:07 PM

We definitely are not out chasing them but we are much more versed talking about them and the benefits of buying them from us rather than the big box store. It has led to some very nice MPS accounts for us this past year. I don’t have a final count but I believe we added about 3 million new clicks this year from printer sales. Not breaking any records by any means but adding an extra 50k or so of revenue never hurts. And thanks to brother for having a minimum advertised price online for the

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Art Post · 1/6/209:17 PM

intuitive ScanSmart Software, which is designed to simplify and streamline the processes of scanning, reviewing and saving documents. Home, small and medium business users can upgrade to ScanSmart Software Accounting Edition 2 to help organize and export receipts into existing accounting software, such as QuickBooks ® Online, QuickBooks ® Desktop, Quicken ® , and TurboTax. Compatible with both PC and Mac ® , the ES-865 is ideal for any business or home office workspace and allows users to

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Kiwispike · 1/7/2010:43 PM

Just my brain dumpas someone that has worked for two of the companies in question.. HP have been working away in the background to design their own end to end print control so they can get away from the HP Formatters slapped on Samsung engines which has caused issues and made the startup really slow. The next generation of HP A3 coming is end to end HP now that Samsung has been "fully" integrated. This is an attractive proposition now for Xerox as Fujifilm ducks out of the picture; there isn't

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Art Post · 1/2/208:46 PM

@Jason H it's my understanding that Canon has a rep dedicated to Amazon for the ImagePASS mfp's already

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Jason H · 1/2/208:58 PM

Art Post posted: @Jason H it's my understanding that Canon has a rep dedicated to Amazon for the ImagePASS mfp's already ImageClass?? If so that’s throw away junk just like the HP’s etc. I believe that stuff has been sold online for some time now. We don’t sell that series due to the extremely high cpc’s

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Jason H · 1/2/209:06 PM

Art Post posted: @Jason H , you're correct ImageCLASS. I understand the junk bit, just wanted to let others know that some of the manufacturers are active with Amazon Yes agree! I’m not sure when they went online with them but I remember seeing them and didn’t have any use in selling them after that and the person over that product set doesn’t call or visit anymore 🤷🏽‍♂️

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Jason H · 1/3/209:25 AM

@Monte I hope/think that even though buyers will research online that they will still want some interaction with a salesperson. If in fact the manufacturers allow the sale of high end MFP's online then the dealers will have to change a lot of how they do business. My hope though is that it does not come down to this. I buy a lot online and my wife grocery shops online and has them delivered to the house, BUT I don't look at most things like groceries. I want to go talk to my insurance agent. I

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Old Glory · 1/3/2010:21 AM

"Why should the local dealer expedite service, parts or put you at the top of the list for support when you did not buy from them?" I think more and more companies, our industry and others are separating the service department from the sales dept so much that each will be required to stand alone if necessary. There has always been a gap between sales and service and who wins is usually dictated by whether the person at the top came from sales or sevice. At some point the service dept is going

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fisher · 1/3/202:46 PM

I rarely sell a stand alone printer anymore.

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Art Post · 1/6/209:22 PM

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Art Post · 1/6/209:24 PM

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Art Post · 1/6/209:26 PM

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