This Week in the Copier Industry 15 Years Ago, The Second Week in November 2003

effect a year from now." Konica Minolta Business Solutions U.S.A., Inc. Konica Minolta Business Solutions U.S.A., Inc., headquartered in Ramsey, New Jersey, was formed on October 1, 2003 through the integration of Minolta Corporation and Konica Business Technologies, Inc. The combined company offers a comprehensive line of color and black and white multifunction peripherals (MFPs), printers, facsimile machines and associated software that address the essentials of imaging for companies and

. But if a machine's color-print output changes, as it might when wear or other factors change the way color toner is transferred onto paper, changing an individual color won't correct the entire system. On the other hand, three- and four-dimensional calibrations can handle the problem and simultaneously adjust the red, green, blue or the CMYK values, but the cost of incorporating the more complex adjustment system in printers and the manpower required to account for changes in the printer's

, printers, scanners, digital duplicators and wide format engineering systems. Additionally, Ricoh offers a wide variety of document and printing solutions directly and through partners that enhance office productivity and document workflow. Ricoh Corporation directly or through its subsidiaries markets and distributes products under the Ricoh, Savin, Gestetner and Lanier brands in North, Central and South America. For fiscal year 2002, Ricoh Corporation sales exceeded $2.8 billion. Information

the GBC, Quartet and Ibico brand names. About Ricoh Corporation Ricoh Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 67-year-old leading supplier of office automation equipment and electronics, with fiscal year 2002 sales in excess of $14.7 billion. The Company oversees Ricoh operations in North, Central and South America, including the Ricoh, Savin, Gestetner and Lanier brands. For fiscal year 2002, Ricoh Corporation sales exceeded $2.8 billion

method for printing documents. Following the move of many of the University of Rochester's course materials online, students were printing more than 400,000 pages monthly with little regard to waste, costing the university about $20,000 a month on equipment maintenance, replacement purchases and supplies. The Student Access Management system, a combination of software and services, now provides network access to Xerox printers via a student ID card. Students are given a designated print

DAYTONA BEACH, Fla., Nov. 06, 2003 -- Direct Mail Express has purchased three DocuColor iGen3™ Digital Production Presses from Xerox Corporation (NYSE: XRX), with another on order, to keep the digital color printing segment of its business on the cutting edge of personalized communications. With the four DocuColor iGen3 presses, DME is able to provide its customers with more four-color variable-data print offerings and at more affordable prices. The installation is Xerox's largest to date at a

We are a small dealership where we do not have the luxury of having machines in the demo room to show. Fortunately, we have a relationship with the customer that we can sell off of a brochure, and then order the unit, which usually comes from TN. The majority of the time I will buy from Savin, instead of Ricoh, because of not only price to the dealer, but turn-a-round time. I can sympathisize with the problems other dealers are having with inventory. We are lucky if we have a machine to demo. I

supplies worldwide. GBC products are marketed in more than 100 countries under the GBC, Quartet and Ibico brand names. About Ricoh Corporation Ricoh Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 67-year-old leading supplier of office automation equipment and electronics, with fiscal year 2002 sales in excess of $14.7 billion. The Company oversees Ricoh operations in North, Central and South America, including the Ricoh, Savin, Gestetner and Lanier brands

Does anyone have any experience in a high volume print shop with the SR90? I have placed 2 2090 and a SR90 and it periodicly does strange things. When this has happened we have learned to reboot the system but I am wondering if we are missing anything. Your help is greatly appreciated.

SAP Printing Question Do you have any information regarding SAP printing using Ricoh's Device Type? Answer Yes, the attached document will provide some good information about SAP printing using the Ricoh Device Type. In addition, some AS/400 printing information is included.

Does anyone know what the staple positions are on the 6513. I need to know if it will staple 2 in the side. All of the documentation I find does not tell me the positions, only that there are 3. If anyone also knows this info for the Canon CLC1100 as this is the competition.

Ricoh has a lovely little site for us to send our customers to for rebates for the printers we sell them and then they put link to online resellers there. Oh don't worry if your customer what to find you the local dealer all they have to do is call ricoh's 800 number and wait on hold for a while. http://ricohrebate.com/reseller.asp

PS: Were are also a Kyocera dealer. In the KM line KM uses a I/O 5435e print server for IDPS printing. I do not know were KM gets this print server. If you can find out the third party vendor it may work on the Ricoh line-up.

few demo's per month for our entire staff. I would much rather have the unit in fron of the customer and have a chance to close the deal for the as many accessories as possible. However, the true demo in our office has been lost to "order takers" or "book sellers". I have always been in favor of selling the demonstration first and then sell the system! In reference to the time it takes to get inventory, we have suffered like alot of other dealers and have relied on Ricoh to inventory the items for

I've heard about RA2K software from Ricoh, but when I ask our sales trainer from Ricoh she knew nothing.An to this day she has not got back to me about this. I have a customer that is using 3 IBM 40 printers to do there statements that I am trying to replace.

Special Offer: Free Black Toner for 12 months With any Ricoh Colour Printer purchase Colour Printing is now even more affordable when the Black is FREE.* Yes that’s right. Ricoh is offering FREE black toner for 12 months on the complete range of Ricoh Network Colour Printers. Take this opportunity to upgrade from B&W to colour-capable copying today. Experience the impact of network colour in 2004 and save on the cost of printing up to 240,000 pages! Key Dates Effective October 20, 2003 Closes

the product line, you still can't have one if any of the other 6 sales reps has it on trial or sold because there was only one to be had. Now multiply these equations about 3-fold to accommodate low-end, high-end, printers, faxes, Riso, and OKI Data. Inventory control is 10 times more difficult then it was just 3-4 years ago and to make things even more difficult, Ricoh is going through the same thing so much of what we order has some components Ricoh can't deliver. Therefore, even if we had

Well all, it looks like I will be making a Job Change on December 1st. My company has been sold to our chief competitor. I will be still selling Ricoh and Lanier, and will have another product line to sell too....Kyocera-Mita! Looks like change is in the works and as they say, though it is scary, change is good!! Have a great day! Graham

approach used by Fraser Advanced Information Systems in Reading, PA for training customers on its color products. At Fraser, a color specialist assists reps on sales calls, shows customers how to operate the equipment along with the more popular graphics programs, and also provides graphic arts services to customers. According to Fraser’s president Bill Fraser, the majority of training is reserved for business customers who are a lot less savvy when it comes to using color copier-printer technology

is a market leader in colour and black & white digital imaging systems, facsimile products, printers, scanners, digital duplicators and wide format engineering systems. Ricoh employs over 60,000 people worldwide and has enjoyed a steady growth in revenue and profits for almost a decade. With its head office located in Japan, the 65 year-old leading supplier of office automation equipment experienced sales in 2000, in excess of $14 billion. Ricoh Canada is a wholly owned subsidiary with its head

Canon CLC 3900 w/fiery z4600 rip $84,900 cpc .0081

Sales Tip: Partnering on Problems If you are running into the same sales challenge on a regular basis, a price objection, a competitive threat, or a piece of misinformation in the marketplace, chances are you are not alone. Ask around the office, talk to your coach and your colleagues. Brainstorm potential solutions to the issue, share best practices, participate in role plays. You will be surprised how much progress you can make after several brief discussions with colleagues.

Konica 8031 with Xe3 $13,000 cpc 3K min .10 each overage @ .07 [This message was edited by Docusultant on Mon November 10 2003 at 02:40 PM.]

Xerox 3535 with Fiery $13,109 w/scanner/electronic pre-collate and Auto feeder cpc 3K min ($50 base charge) .089 each overs @ .071 6 month warr @ .044 [This message was edited by Docusultant on Mon November 10 2003 at 02:39 PM.]

Heeeeeelp! How do we connect the AF2035/45 to do IPDS printing. I have a client that requires 100 of these units if we can do it. Solution must be resident on the AF2035/45. Please help.

Here are some other things in the PPT launch: "Further Efforts of 2022/2027 from Box to Solution Sales Approach By Customer Requested Improvements Web Based Device Management Client and Admin Server-less Embedded Scan To Email & Folder LDAP Support From Control Panel Server-less LAN-Fax Reception LAN-Fax Cover Sheet Editing Fax Address Book Import" It also states this: "Message and File name can be added." And this: "1. Send scan document with E-mail address to recipient utilizing existing e

The last I know Ricoh does not support IDPS printing. Sorry

Good News!! Ricoh does support IDPS printing using RA2K Software.

That's one reason we took on Canon. We can have the machine in 48hrs or less from the Dallas warehouse, or we can drive there and pick it uup same day if needed. Ricoh screwed all the people in Texas when they closed the Dallas warehouse. We used to get stuff in about 2 days or less and could drive to pick it up if we needed. Now with our stuff coming from Tennesse, we wait at least 4-5 days for shipping.

RA2K software works with the Next Generation of Ricoh Aficio output systems such as network printers and MFP's . At this time it works with the 22 to 75 ppm mfp's with the 90 and 105 being available soon. Basicly the software convers IPDS print streams to PCL. Basic pricing is 22- 32 for ppm $995 for package A, 60 - 75 $4,995 for package A, and 3800cmf $1,999 again for package A. For the best info contack Michael DeBenedetto Product Manager - Host Solutions (973) 882-2000 x3173

I always use SMN for Client when setting up drivers. This one really bugs me. Also, we did not get any print drivers with our 2022. We are still not getting print driver CD's with our 35's & 45's. Is anyone getting the CD's with their 35/45's? How about Lanier and Savin & Gestetner's? Do they come with the print driver CD's?

The Ricoh Response (Gene Olszanowski) - 11/13/2003 10:40 AM Thanks for your email. Please set the paper size in the drawers for the RPCS driver before you try to staple. Go into Printing Preferences and click on the Printer Configuration button. Then set the paper size for each drawer.

2700 and ix2701 MFPs will bring efficiency to the office by allowing companies to consolidate hardware, supplies and service costs into a device with printing at 17 pages-per-minute and 600 dpi resolution, including PCL6(R) and PostScript3(R) print emulation, and automatic duplexing. Adding to the units' versatility is sophisticated color scanning capabilities. Additionally, the ix2700 offers 33.6 Kbps Facsimile, PC Faxing software that lets users fax directly from the desktop, plus optional

independent sources clearly demonstrates to our customers that Imagistics delivers performance driven copier/printers to multiple office segments," said Marc C. Breslawsky, Imagistics Chairman and Chief Executive Officer. Mr. Breslawsky continued, "Before we incorporate a product into our line, we ensure it meets our stringent operational requirements by conducting rigorous performance and reliability testing in our lab and quality control center. These systems are sold and supported by our nationwide

How Can I Access Certain Machine Features, Including Auto-Tray Switching, When Printing From My AS/400 Without Modifying The Original Data? Question I am printing from my AS/400 to many different types of printers and multifunction machines. While many of the printers and MFPs are Ricoh devices, I still have machines from other competitors (although, of course, we will eventually replace all of these with Ricoh machines!). The application that I'm running on the AS/400, and from which I'm

Two Originals Paper Types Paper Types Standard papers, thick stock, envelopes Paper Weights 35g/m² - 128g/m² Consumables Black Ink 500ml cartridge Colour Ink 600ml (Red, blue, green, brown) Master Life 2,000 prints Master Rolls 50 metres per roll Master Yield 100 masters (A4) Options Colour drum Provides an extra colour for spot colour printing. One drum required for each colour Printer Controller Interface Type 10 Required to connect print controller Image Resolution 300 Interface

I was trying to set up the 2022 we got in today, and I can't get it to staple. The machine has the 500 sheet finisher. I had to load the drivers from the Savin and Gestetner websites (Ricoh doesn't have them yet). I loaded the RPCS and PCL. When I loaded the RPCS drivers, it said I had to configure the accessories (I thought that the driver did that). Anyway, I checked all the boxes, went to staple, and it was grayed out. It says I need one of three things: HDD, Finisher, or memory. I

Where Can I Get The Internal IPDS Solution For My Aficio Product? Question I've got a host computer that sends IPDS data. I also have the following machines on my network: Aficio 1022, Aficio 1027, Aficio 1035, Aficio 1045, AP3800, Aficio 1060, and Aficio 1075. I want to print the IPDS data to each of these machines without having to use an external IPDS converter. I heard that Ricoh has an internal IPDS solution for these machines--where can I get it and how do I install it? Answer

November 5, 2003 - Océ Combines its Largest U.S. Operating Companies Océ Printing Systems USA and Océ-USA to become Océ North America Chicago, IL, November 5, 2003 –Océ (Nasdaq: OCENY), a leading supplier of digital document management solutions, today announced that its two largest operating companies will be merged in a move to increase efficiency and improve customer service. Océ Printing Systems USA will be joined with Océ-USA into a single legal entity to be known as Océ North America

to PCL5e data, or PostScript data. Printers and multifunction devices can accept an IPDS datastream using one of several methods. The most popular method is to have the device (printer or MFP) internally support an IPDS datastream. Several Ricoh devices now support this capability, and more will support it in the near future (see a related FAQ posted on our web site). For those devices that do not have an internal capability, it is usually possible to connect a third-party device between the

No Bates Stamping. By the way, the finisher firmware didn't help either. Finally did get to try these functions on another machine, and of course, it all worked just fine. Ricoh's latest advice is to change the print controller, but we don't have one laying around, so now I wait until the company decides how to go about getting one...

Graham: Good luck. I have been in this business for 22 years an change is sometimes very good. It's gives you a new outlook on things. PS: your are going to love the Kyocera line.

I noticed a few things on the PPT launch: Ricoh Aficio 2022/2027 Series MFPs Enhanced Document Solution Features Web-based Device Management Utility Server-less LAN-Fax Reception Server-less Scan to e-mail & folder LDAP with SMTP Before POP Authentication Not being the Super-Mega Geek that Graham is, what does "Server-less Scan to e-mail & folder" mean in plain English. Do we have or not have this on the 1060's; 2035's; 1232's etc?

You could be my sales manager any day! Oh Wise One!

Very well done! We are a Ricoh, RISO dealer and this is very consistent with our practices in Pennsylvania. We can often over deliver and will do whatever is necessary to include some sort of a loaner, but the rep had better have a good reason and not make it a habit. Most customers are not unrealistic and if you have the relationship which is the key, 3 weeks or less should not cause problems. We happen to quote 7 to 10 business days as the norm, but we do have the benefit of a Ricoh

Gentlemen, my VP of Sales implemented a policy of a monthly equipment forecast w/ product codes so that he could properly inventory those forecasted products so we didn't have the typical month-end scramble for equipment. We did this 3 months ago and so far (knock on wood) it has worked very well. Have we still scrambled for equipment for a deal that "just came up" and wasn't forecasted for that month - you bet we have. For the most part it has been very successful. It has also help hold the

I have NEVER had good luck getting any machine to staple or punch using RPCS unless I am using it with SmartNet for Client using a SmartNet Port (Not a Standard TCP/IP Port). With PCL, it seems that I can get any machine to staple etc using standard TCP/IP Printing. There's my 2 cents worth! Graham

We get them with the 35/45 - I haven't ordered any of the new 22's yet. (Savin) However, I don't usually use the drivers that come with the machine. I download the latest drivers at my office with high speed internet and burn a disk.