This Week in the Copier Industry 15 Years Ago, The Second Week in July 2003

December 31, 2011 - Sales Training Help - Click Here Industry Analysts, Inc. has been developing customized industry training programs and materials for over 30 years. Major vendors such as Ricoh, Kyocera Mita, Toshiba, Xerox, HP and others have turned to us for competitive, sales and color training programs to name a few. One tool we’ve used over the years is the powerful DiSC® Personal Profile System developed by Inscape Publishing . The instrument provides feedback designed to help people in

the Toshiba e-STUDIO190P monochrome, digital, laser printer. Designed for personal and business users, and small workgroups with low volume, dedicated printing requirements, the e-STUDIO190P is the latest addition to Toshiba’s 2003 workgroup printer lineup. Boasting a powerful 200 MHZ processor that delivers a first-copy-out-time (FCOT) of only 10 seconds and prints speeds of a brisk 20 pages-per-minute (PPM), the e-STUDIO190P complements Toshiba’s cadre of e-STUDIO workgroup printers, offering

July 11, 2003 - Toshiba Announces e-STUDIO 220P Small Workgroup Monochrome Digital Laser Printing Solution Toshiba America Business Solutions Unveils Next Generation E-Studio Workgroup Printer Line With The Introduction Of The e-STUDIO 220p Personal and Small Workgroup Printer Sets New Standard for Affordable, Network-Connectable, High-Performance Print Solutions IRVINE, Calif., (July 8, 2003) – Toshiba America Business Solutions (TABS) today unveiled the Toshiba e-STUDIO220P, the first

The 5th Advanced Sales Presentation Conference 2002, held on November 7th 2002 in Barcelona, Spain. The goal of the conference was to share ways to improve the business flow and to show how top sales people developed the best solutions for their customer’s needs. Nine representatives, winners of their local contests, were invited to present at the conference. A total of 90 Executives, Branch Managers and supporting staff from Ricoh, NRG & Lanier attended the conference. Conference Goals a

rep agency in the U.S., has chosen the Canon/eCopy document distribution solution to send multi-page proposals for major construction projects to manufacturers and their distributors quickly and reliably. Canon U.S.A., Inc., a subsidiary of Canon Inc. (NYSE:CAJ - News) and a leader in networked digital imaging solutions, recently expanded its long-term relationship with eCopy, Inc. through a $15.8 million minority equity investment. ADVERTISEMENT Pilipuf-Grist & Associates distributes numerous

Oce Report Reveals Sharp Decline in Revenues Results 2nd quarter/six months 2003 » Revenues decline by 15.7% on 2002 (autonomous: -7.4%) » Net income down by 25.4% to euro 40.1 million » Operating expenses and working capital reduced further » Free cash flow euro 44.4 million » Additional cost saving measures initiated Period 1st December 2002 till 31 May 2003 Océ results second quarter/first six months 2003 *) In million euro...............2nd quarter 2003..........1st six months 2003 Total

Press Release Source: Xerox Corporation Xerox Names Brannigan Corporate Officer Monday July 14, 4:44 pm ET STAMFORD, Conn.--(BUSINESS WIRE)--July 14, 2003--Xerox Corporation's (NYSE:XRX - News) Board of Directors elected today Michael D. Brannigan to the additional post of corporate vice president. As senior vice president of the company's North American field sales operations, Brannigan is responsible for a direct sales force of 2,500 that sells and supports Xerox products and services in the

world of imaging. These efforts concentrate on the most important aspects of imaging: the quality of the images, the tools and methods for creating images, and the creation of environments for the application of images. This focus on the essentials of imaging ties together Minolta's key business and consumer product lines: digital monochrome and color printer/copiers, multifunction peripherals, desktop laser printers, cameras, binoculars, optical instruments, software and advanced imaging and

reengineered e-STUDIO workgroup printer line with the introduction of the flagship model – the powerful e-STUDIO400P monochrome, digital laser printer. Designed with expanded features and performance improvements targeted to meet the high-volume printing requirements of large workgroups, the e-STUDIO400P replaces Toshiba’s workgroup printers, the e-STUDIO30P and the award-winning e-STUDIO40P, with enhanced paper handling and finishing capabilities, faster output speeds and new printing features

supervision of Meester Van Eesbeeck, official usher, the copy counter marked 1,000,001 at 04.58 am. With this event Ricoh demonstrates the reliability, speed and possibilities of the Aficio™2105. The Copy Challenge originated in 2000. At that time, Ricoh Belgium set out to produce 100,000 copies in 10 hours. In the end, the two connected Aficio™850s produced 106,456 copies, or an average of 180.6 copies per minute. In the high-volume segment, made up of print/copy shops and central reproduction

Canon U.S.A. and NETAPHOR Software Announce Advanced Enterprise Management Capabilities for imageRUNNER and imageCLASS Devices Wednesday July 9, 9:01 am ET LAKE SUCCESS, N.Y. & IRVINE, Calif.--(BUSINESS WIRE)--July 9, 2003-- Software Module for Unicenter NSM Now Available Canon U.S.A., Inc., a subsidiary of Canon Inc. (NYSE: CAJ - News), and NETAPHOR Software Inc. today announced an agreement where Canon U.S.A. will make available an integrated software module based on NETAPHOR's MetaConsole

I am looking into a sales management software. There is a software called ACT, but it has limitations. Microsoft Access seems to be the only solution. If you have a suggestion, I'm all ears. thanks, Chad Cohrs

Does anyone know if we can still use DMAP 6 for legitimate Print 4 Pay establishments?

I was wondering if anyone out there had any high quality documents that they use to demo on the 400 and 600 d.pi. duplicators. I thought it could help everyone if we all shared these to show clients.thanksbrian

Press Release Source: Imagistics International Inc. Imagistics Receives Highly Coveted 2003 Buyers Laboratory Inc. ''Most Outstanding Multifunctional Product Line Of The Year'' Award Thursday July 10, 8:31 am ET Six Digital Multifunction Systems Receive Prestigious "Pick of the Year" Awards; Eight Multifunctional Products Receive "Highly Recommended" Status TRUMBULL, Conn.--(BUSINESS WIRE)--July 10, 2003-- Imagistics International Inc. (NYSE: IGI - News), a national direct sales and service

flexibility to provide us with what was needed to meet our business requirements. It was a total solution." Frank says Lanier supplied multi-function copier, printer, fax and scanning machines with speeds of 45 pages per minute (ppm) and 70ppm. Lanier also sourced and supplied other compatible printers as part of its commitment to providing a complete service. It is this complete service - providing and sourcing multi-function machines and providing excellent on-going support - that Frank expects to

you shortly. Would you like a demo account for your sales office? Sign up for a free account after signing in at www.documentmall.com/sales (password: documentmall). Other News: Free HR Seminar: An industry specific online seminar will be held on Wednesday, July 16th at 11:00AM PDT/2:00PM EDT. Find out how to sign up for the HR seminar now! See the MFP Video Online! See how DocumentMall works seamlessly with the high-speed machines you are selling today at www.documentmall.com . Be sure to tell

a result, no other network in our industry can boast as much experience selling and providing these new services as Sir Speedy." Sir Speedy’s business document services are a natural complement to the company’s wide range of traditional products and services. The new services include scan-to-archive for document security; variable print to increase response rates to marketing materials; online document management that provides order tracking and reporting; fulfillment for complete assembly and

WEC Gold Medal RICOH wins the 2003 WEC GOLD MEDAL for International Corporate Achievement in Sustainable Development From the left r. Klaus Toepfer, Executive Director United Nations Environment Programme (UNEP),Mr. Masamitsu Sakurai Ricoh Group received the 2003 WEC Gold Medal for International Corporate Achievement in Sustainable Development on May 15, 2003 at the National Building Museum in Washington, D.C.. This award is presented annually to recognize and honor a corporation that

Would you buy from you? Sometimes sales professionals get so caught up “selling” they overlook the experience they are creating for the customer. Ask yourself, “Would I buy something from a salesperson like myself?” Specifically, think about the quality and character of the conversations you are having with your customers. Are you spending too much time talking and not enough time listening? Do you convey interest in customer needs? Do customers perceive a benefit from spending time with you

I had a JP8000/TC II launch at a minor league ball park. I think the cost was $50 per person for food, tickets and the conference room. We spent $2,000 and got our Duplicator DSM to cover half in co-op monies. Forty people were invited and about 30 showed. No sales that noght nor the next week, nor the next month, however by the time the quarter was done we had two extra TCII and JP8000 sales. I concentrated with Print 4 Pay Accounts and Copy Shops. Hope this helps. Art

Brian: All of my dups are sold connected! I use the sample book from Ricoh to show the customer to get them interested. When I get the demo, I will print the pre-desgined templates from publisher to show them the CTP quality. Art

I spoke with Savin's product manager about this approximately 3 weeks ago and was told that the copy connect feature had been released by Japan and was in the Pennsylvania warehouse, but had then been put "on hold" by Ricoh for quality issues. She explained that this was the first time copy connect has been used with Next Generation Architecture and there have been some issues. While she would not give me a definitive date that it would be released, she did tell me to tell my customer that we

We were just launched by Ricoh in our offices last week on this product. They said the system is rated at 600,000 copies per month (they told us they have seen them do 800,000 without a hitch but couldn't provide that specification). So if you use the rule of taking 50% of mfgs monthly rating and going 36-months you, based up on what we learned about the 2105, should be fine.

tracking; meter collection and validation for invoicing; account specific reporting mechanism DeskTop Binder, which combines documents in various formats to be treated as a single file and print stream Global Scan, which enables an MFP device to scan to e-mail along with various other formats In addition to providing Bristol-Myers Squibb with a full line of digital printers and multi-functional products, Lanier will also provide integrated faxing systems and color printers. “This new agreement with

We usea software called "Uptrends" It's both personal and enterprise software. It is industry specific and offers reports of lease expiration,specific equipment, leasing company,serial numbers, equipment ID's, service and supply charges, sales history, invoices, contact history, as well as set alarms to call or follow up on previous meetings and conversations. It also has letter templates, mail merge, attach proposals (powerpoint, word, excel,etc.) As long as the data is input I can search all

My experience is Riso not Ricoh but I would recommend a 75-85lpi and an angle of 45. Go to www.wwsg.com for more info.

Ricoh Trade Up Form

This is for Ricoh Equipment only, at times Ricoh will offer rebate dollars for the reps.

the law firm's print requirements. Lanier undertook an extensive needs analysis. In the end, says Chris, Lanier devised the best solution including both price and service. "We now have digital printing and copying from the same machines, which is much more effective than stand-alone printers. They copy faster, with better quality and make us much more efficient with substantially reduced cost per page." Chris says Lanier initially supplied four digital copiers/printers (Model 5455) capable of

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The CalType software for their office. We have been using OMD and we basically hate it. We found this solution, and they say they have some other Ricoh dealers, but they won't give us the names. Just curious if anyone uses it or has customers who use it. Let me know. Thanks, Ted

capabilities in the client are not really in themselves a reason to jump quickly,” Gardner said. Upgrade Inhibitions A number of factors will actually diminish adoption and sales of Microsoft Office 2003, Smiley said. “I don’t expect enterprise adoption to be more than a few percentage points,” he said. The first is that Microsoft Office will be coming out on its own as opposed to launching in tandem with a new version of the Windows operating system. Second, organizations tend to “skip” a version of the

Hey Guys, Just left an appointment where I presented the 1232/3210. Up against the New Canon IR3200 at a service cpc at .085 for color all supplies included. Also, against the KM-C830D at .02for black and .08 for color again all supplies included and no minimums. How is everyone pricing their maintenance plans for this machine? Your feedback would be appreciated.

Q: I have this one client and although we talk all the time, I feel like we are getting nowhere. I seem to lose control of every conversation we have! Any suggestions? A: Sales conversations should be mutual activities. It’s great that your customer wants to participate in them and help drive them. But, if you find that you are having ‘good conversations’, but aren’t progressing the sales cycle, then it could be time to structure your calls more strategically. You should begin each sales call

Office systems service and distribution company Ricoh donated a much needed, $9,500 photocopier to nonprofit, orphan home La Casa de los Niños Manuel Fernández Juncos. Present for the donation were (from left to right) Esteban Dávila, comercial director Ricoh; Father Giovanni, home administrator; Ray Morffi, president Ricoh; and Edda Echevarría, home public relations official.

"? Here are a few questions and answers from the 2035 sales package. Q. Can in-bound faxes be routed to an E-mail address or folder on the network? A. In-coming faxes can be stored in SAF memory. Faxes stored in SAF memory can be accessed from a standard web browser or from DeskTopBinder client software and downloaded to the PC. The faxes can then be routed to an E-mail address or folder on the network. Q. Is ScanRouter V2 Pro software required for in-bound fax routing? A. In-bound faxes can be stored

is ricoh ever going to release the copy connect feature for the 1060 1075? i'm getting tired of telling customers to ignore that feature in the brochure.

I have a customer doing 300K-350K per month....will the 2105 handle this on a 36 month lease? It is just simple straight copies with some stapling. If not, reccommendations would be appreciated. They have a Xerox 5800 doing that now but dying quick. I was thinking 2 90's with connect copy but the customer would like the one machine if possible. Thanks, -=Mike=-

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sorry probably should add clarification. documents to print to the type 80 controller.

Riso doesn't have "School Pricing" the way Ricoh has GEM DMAP3 pricing for schools. The only way to get better than normal pricing is to go to Riso Bid Support and apply for it. If there are many units involved, that is probably what will happen. Riso's pricing structure is all based on unit or Revenue quotas. Make your quota over the last 6 months and you get better pricing over the next 6 months. The only other option is negotiated "package purchase deals" that larger dealers may do to lower

I actually have one of the connect copy kits for the Aficio 1060 sold! I was originally told (in writing from Ricoh) they would be available "first quarter 2003". The last I was told (about 3-weeks ago) it wasn't even on the Ricoh Japan agenda...so God only knows when and "if" it will ever be available.

Perhaps OCE will be the next child adopted into the Ricoh family?

satement first and then ask him to "try" it the other way. I would also claim that it is not endorsed through our service department. Certain people who run these jobs get a certain jolly by putting a machine through its paces and finding out that they were the ones to "discover" the abilities of the system. I have a printer running this type of job from time to time from a 1085 with the thick stock and going off-line for the booklet maker. Art

wE DO NOT OFFER A CPC FOR THESE MODELS. WE CHARGE FOR b & cOLOR PRINTS FOR SERVICE AND THEN SUPPLIES ARE SEPERATE. I will email you the pricing if you like. Art

Can anyone offer some virtual confirmation on the following. My client is running 16 sheets of 20lb bond, 11x17 (it's 64 images). In addition to this they want to add an 80lb cover stock cover to the job. First, do we think this will fit through the SR90 on top of 16 other sheets (SR90 rated up to 20 sheets of 20 lb.) Second, we are hopeful that we might be able to feed the Cover through the engine, print on one side, then refeed thru the 500 sheet by-pass tray and and run the job completely