This Week in the Copier Industry 15 Years Ago, The First Week in November 2003

Irvine, Calif., Oct. 29, 2003: inFORM Decisions, Inc., recognized for iSeries e-Forms software solutions, today announced the completion and release of a new low-cost iSeries driver for Toshiba e-STUDIO„§ Multifunction Printers. iDriver is now available through Toshiba America Business Solutions, Inc.¡¦s (TABS) worldwide distribution network. iSeries-AS/400 shops seeking extended print functionality to improve the appearance of their documents can now turn to Toshiba¡¦s e-STUDIO Multifunction

the cost savings decesion and then alert IT that they need to get this equipment on the network and running. Most local managers or a group manager have some netword education and can follow you with your presentation. When it comes to schools, local government, I'll have to say it is 50/50. I have been selling connected products for the last 5 years and have probably had to speak to an IT person not more than twenty times. Over the last 5 years I have moved about 250 connected systems. I

I am a dual line dealer with Ricoh and Konica. I just found out that Konica has sold the ColorForce 8050 product to IKON to compete against the independent dealers. I ran into a competitive bid yesterday where IKON was at .05 per click including supplies and was at $41,000 sell price. My company cost, with the same configuration, was $42,000. I don't mind competing, but not under these circumstances! Thank God for Ricoh!!

's email address. The Document Server, standard on the Aficio 2022SP/2027SP configuration, allows for easy management of documents stored on Ricoh's Web Image Monitor, allowing users to access and manage documents from the system's control panel or from client workstations; find and/or prioritize documents by File Name, Scan Date or User ID; combine documents without having to rescan; keep confidential print jobs secure by preventing access without the proper user code; and re-print, re-fax or

From: shoefits in response to Message 1 Sent: 10/31/2003 7:37 AM The canon iR C 3200 retails for $17,000 average sale price is $14,400 connected. The iR C3200 is a business color with 600x600 scan the photo mode is weak. But the print mode is excellent with great photos. Maintenance is suggested at $.13 color and $.015 BW. The toners are around $ 160 each have 20,000+ with a coverage of 45% and have proved to do more; they are rated at 6% for 20,000. The speed for color ,mail box storage, edit

Anybody got any news on the new Canon 3200 Color MFP??????

We are losing some fonts on the same page when printing from Coral 10. We have 348MB mem & Hard drive. What are we doing Wrong???

Ricoh to Discuss Quarter November 12 Ricoh Corporation Quarterly Conference Call. Join Tom Salierno, President of Ricoh U.S., and other Ricoh executives as they discuss Ricoh's current and future operations. Date: Wednesday, November 12, 2003 Time: 11:00 a.m. (E.S.T.) Call Details: U.S. Toll Free: 800-275-6556, International: 302-709-8340 Verbal Passcode given to operator: 575031. *Participants should dial in 5-10 minutes prior to the scheduled start time. Replay Information: This conference

Does anyone have experience with these units? We had the DSM in today from Muratec, and these systems really fill a void for scan to email, scan to file and paperless faxing for segment 1 & 2. Thanx Art

Ricoh Corporation And Open Text Align To Integrate Globalscan Into Livelink's Content Management System West Caldwell, NJ, November 5, 2003 - Ricoh Corporation, the leading provider of digital office equipment, and Open Text(tm) Corporation, provider of Livelink, the leading collaboration and content management software for the global enterprise, announced today that Ricoh's GlobalScan software platform can now seamlessly integrate with Livelink. The GlobalScan Plug-in for Livelink provides a

Junior Here is your answer in reference to the LAN fax. Response (Ken Kaelin) - 10/30/2003 07:44 PM Thank you for your support email. You should be loading the LanFaxM3 driver and it will install as a printer. You then print your document to the driver as you would a printer. Customer (art post) - 10/30/2003 07:20 PM This email was generated by a user of the Contact Center Email Form at Ricoh-USA.com

In the Production Color environment it is going to go over great. It is going to give Canon a run for its money. If Ricoh is going to step up and be a player in the Color market, they are going to have to make a lot of improvements. In Business color environments they are okay but where quality is an issue, I struggle to sell them.

My territory is not a geographical one, but I am assigned the responsibility to call on all users of IBM AS400 or S/390 systems and I can tell you IT people are the hardest to reach that my 25 + years of sales have ever seen. Any information you can provide would be much appreciated. This past summer Ricoh did a 1 day seminar on how to sell to the IT people and I wasn't able to attend. I will look forward to reading your article.

I try to get in using my existing contact. I also let IT people know that we service printers on-site and we have a fast response time. IT people usually wait a week to get someone in or try fixing machine themselves and making it worse. I then use the consultative approach. Soon after myself and my company earns their trust, an earned trust. The IT will test you on what you know. Also, I try to find an interesting fact that can help them in any way and IT people will listen once you have their

From: Charlie Merrick in response to Message 1 Sent: 11/1/2003 8:35 AM What is it you would like toknow about this machine? I do sell it and I am finding clients love it! It can use 2 different print boards.. on Canon and one EFI. You can't network fax through the EFI board. Quality is very good. Canon does not recommend it as a replacement for CLC, but there are some cases where current CLC client does not need the additional quality. I find the paper path kind of a pain to get into. If the

Everyone's the CEO. You. Me. The person that just called you. The person you're about to call. Lock that perception in your mind. Make it your habit for every contact. This is a crucial point of sales success. Outside of a disciplined work ethic, the most important ability of anyone charged with bringing in business is their ability to establish rapport and build relationships. And you do this by having respect for the individual as though they're the CEO (regardless of their true role). Not a

Hi Thanks for the response, but unfortunately we are still struggling. Do I need to map the driver for Lan fax? If I do that it does not show the pop up where I can put in the no. What must I do? I know that Right Fax works, but I'll rather put in my ricoh solution.

When you installed the LanFax driver it will install as a printer. Select that as the printer to print to when you click ok it will pop up the LanFax window that allows you to enter the tel number, a cover page, etc. If this is not happening make sure you downloaded the NT4 LanFax driver for the 2035/2045 and reinstall the driver. If you are still experiencing the problem contact your service provider to make sure the machine is operating within spec with the latest firmware installed.

Losing Fonts? I believe this would be the case when using PostScript fonts in the application but printing with a driver other than PostScript.

I'm writing an article for Office Dealer magazine on "Building Credibility with the Customer's IT Department" and was hoping P4P members could share some brief insights as to how they've attempted to do this. I'm also curious as to how big of an issue this really is or is it overblown in the trade press? Are members still dealing more often than not with non-IT people when selling connected devices? Scott Cullen Managing Editor Office Dealer/Office Solutions magazines

This may take you on the right trail, take a look in the software and see if it is capable of printing this information when the Endorser unit is enabled and also check the software for the page counts, let me know. Note r The Endorser Unit Type A (Printing Function) is an option for some models, and is standard equipment on other models. The Endorser Unit Type A (printing function) can print a symbol or number on originals that have been scanned by the Auto Document Feeder (ADF). The Endorser

DC-Micro 8 Friction-Feed Collator: Ideal for use with a Dulpo Digital Duplicator, printer or photocopier, the DC-Micro 8 collator/stapler offers automatic desktop finishing at rates of up to 1,500 sets per hour. It offers either straight collating (with offset stacking) or collating and stapling (with straight stacking), and it has an automatic self-setting detection system that stops processing when an incorrect set is fed or when the staple cartridge empties or the receiving tray is full

Can someone please explain, in laymans, what interpolation is and how it affects the end product? Also, if something is interpolated, would that be a user setting that is adjustable from a print driver? I appreciate anyones feedback. brian

Uncovered an application that will generate at least 200,000 clicks per year and the client is looking for a solution that will work with their Brand New Ricoh Aficio 2090: Here's the app: 200,000 of two sheets, one legal and one letter(R), both sheets will be pre-imaged on presses, then the client wants to feed variable data to one side of the legal sheet and marry the two sheets up in sets with at least one fold in the middle, then they will feed that product into another device for a second

I would like to know how Nashuawc operates in South Africa, do you all sell direct, are there any dealers, and how are sales in general? Thanx Art

Based on 3,000 "D" size docs per month (FW470) where will the competition be for prcing on supplies and service for the OCE and the Xerox models that are comparable? Thanx Also what can I expect to see for the competitve pricing.

Hi Art Nashua SA shares a franchise network of 37 franchises over Africa and 72 service outlets. Yes we sell directly to customers. Sales are doing good, but can always be better. Nahsua has the biggest market share in South Africa.

even for interpolated Line art. Smooth is smooth. If you have a 600 dpi printer, then scanning and printing Line art at 600 dpi can be advantageous. Depending on what you are scanning of course. Scanning newspapers or fax at 600 dpi would be nonsense for example. Sometimes if scanning text pages to make a simple copy, often 300 dpi is plenty regardless of your printer. But when scanning Line art, ideally you want to match your printers dpi resolution. If you have a 600 dpi printer, scan Line art

/ consultation approach. About 80% of our installations are connected with print and about 50% of them with scanning, and we are generally finding that we no longer have to sell the Digital Revolution idea as most - even non IT staff - are fully aware of the possibilties even if they havent yet made the leap. We offer to do the IT work on behalf of the smaller companies, and assist the IT staff in the larger ones, although most are now getting the hang of what they should do, and dont make any

Oce will probably propose the TDS600. Supply costs average $.023/square foot. One D - Size is 6 square feet. Oce direct service is $530 for 15,000 square feet with the overage at $.013/square foot. Total service cost for 18,000 square (3,000 d-size) is $569. This is oce directs stadard pricing, a dealer may be lower. For equipment cost anything can go. I would say low $30,000 range to $40,000. For Xerox they may reccomend the 510dp. Xerox standard service is $525 for 15,000 sqaure feet per

YOU MAY ALSO WANT TO WATCH OUT FOR KYOCERA MACHINES. WERE ALSO A KYOCERA DEALER AND THEY HAVE SOME SPECIAL PRICING FOR THERE FW4850 WITH SCANNING AS A SPERATE UNIT. YOU WILL BE IN THE LOW-MID $20,000 RANGE. WE DO NOT HAVE A SQUARE CHARGE FOR SERVICE AND SUPPLIES. OUR GOING RATE IS .009 PER FOOT.