This Week in the Copier Industry 15 Years Ago (Second Week of August 2004)

printers have also boosted the quarterly earnings of Canon Inc , Ricoh Co and U.S.-based Xerox Corp (XRX), which said its profit more than doubled and raised its outlook for the full year. Konica Minolta said that sales in its mainstay copier and printer division fell 4.1 percent to 144.06 billion yen, hurt by a rise in the yen and price competition. Operating profit in the division increased 6.1 percent, however, to 14.9 billion yen. Besides its core office equipment business, Konica Minolta is

Ricoh to buy Hitachi printing unit Monday August 9, 1:56 pm ET NEW YORK, Aug 9 (Reuters) - Ricoh Co. Ltd. (Tokyo:7752.T - News), Japan's second largest office machine maker, on Monday said it has agreed to buy a printing unit of Hitachi Ltd. (Tokyo:6501.T - News) to expand its printer business. Financial details of the pact were not disclosed. The companies in March had agreed in principle to the deal. Under the agreement, Hitachi will transfer all its shares of Hitachi Printing Solutions Ltd

specialize in marketing and other business areas, according to officials of the Fuji Photo Film Co. (TSE: 4901) subsidiary. The new business is part of the major copying machine maker's strategy to expand into the printing market, where the company plans to sell high-speed printers currently under development. In June, Fuji Xerox started marketing on-demand printing systems developed by Xerox Corp. of the U.S. The systems are capable of producing 100 colour copies a minute.

Japan Ricoh Q1 to June net profit up 11 pct on strong printer, copier sales , 08.03.04, 9:53 AM ET TOKYO (AFX-ASIA) - Ricoh Co Ltd, Japan's second-largest maker of office equipment, reported its first quarter to June net profit rose 11 pct to 24.8 bln yen, due to increased sales of color copiers and printers. Operating profit for the April-June quarter rose 2.3 pct - to 39.3 bln from 38.5 bln a year earlier. Sales fell 0.2 pct to 436.5 bln yen, mainly due to the yen's appreciation against the

We asked successful solution sales reps how they do it. They suggest asking yourself these questions: Is the market really moving toward solution sales? Do I believe that solution sales will help me build my business? Am I committed to solution selling? Have I invested enough time to gain a good understanding of my solution product(s)? Do I consider every account I contact a solution sale prospect? Am I presenting a software solution to at least one prospect every day? Have I developed a short

If all goes well, I have attached a document that I found here earlier showing what Canon is saying about Ricoh's Document Server. However, this looks like old info because they say the Document server is only available on the 1022 with the addition of a hard drive. I'm interested in knowing the pro's and con's of each also. The document server seems like a great feature to me, especially considering the latest advances in connectivity. How do the Canon's mailboxes work? Can you input documents

has anyone had troubles with the finishers on these new out of the box? i've got one that won't take a duplex copy through the finisher. is there a mode or an update that i don't have that would fix it?

We have a 2105 that needs an upper and lower PCU unit. Ricoh has them on backorder in Japan until the end of next week. Our customer is already 80K prints behind on a job, and it will only get worse. If anyone has either or both of these units please contact us. the item numbers are B0702413 for the Upper PCU and B0703511 for the Lower PCU. Please contact Russel Walker at Peters & Walker, Inc. via email rwalker@peterswalker.com or phone 800-451-3161. Thanks in advance... Ted

"I'm happy with my current supplier" - can be triggered with a question like "so, how's XYZ Company doing for you?" by Jim Meisenheimer, the Sales Pro Have you ever heard that one before? Today's sales challenge was submitted by T.F. When he calls on new prospects he often hears comments like "I'm happy with my current supplier, were quite happy with them,"and "we've been with them for quite a long time." He attempts to sidestep these comments by introducing his company's capabilities. It's his

We are seeing a drastic increase in scanning in the last year or more. In an effort to increase solution selling, we are exploring the savings realized by eliminating over night mail. With respect to the latest technology in image and document alteration, does anyone have input on how organizations including the government are equipped to handle electronic delivery of documents that require things such as personal signatures and things of that nature? I would like to launch a vertical market

stated PEOPLE John R. Thomas President and Chief Executive Officer jthomas@medsynergies.com Frank W. Marshall Jr. Executive Vice President of Operations fmarshall@medsynergies.com Steve Corso President, Florida Region scorso@medsynergies.com Steve Williams Senior Vice President of Marketing and Sales swilliams@medsynergies.com Kevin Ketzel Vice President of Sales Christopher Tammen Manager of Corporate Communications 972-791-1224 x1206 ctammen@medsynergies.com OFFICE(S) MedSynergies, Inc

I am still fairly new to P4P, is this site strictly for independent Ricoh dealers or is it comprised of Savin, Ikon etc?

Wes: This site is comprised of all Ricoh Family Group members from around the world. Lanier, RBS, IKON, Independent Ricoh, Nashuatec, Gestetner, Savin, etc........ I am with an independent Ricoh dealer.

The Ricoh 1170L has the same feature set as the Samsung 560. We have been selling the Samsung 560 for a while. It's an okay fax but two problems are - toner yield - samsung says 3k but it doesn't get anywhere near that (ricoh says 4500 - I wonder about that) Also samsung 560 dual access is not as good as we are used to. I am now selling the samsung and unless Ricoh has improved the features I will continue, I don't need the same machine that I am buying with the samsung sticker to have the

may be gone. Too bad – it was a pretty freaky local legend. – Ali Davis He Ain't No Peter Cottontail! I’m from Falls Church, Virginia, and we had a Bunnyman story too! The story my brother told me was really absurd and doesn’t make any sense, but it was something about a guy in a bunny costume standing at the bottom of a hill, in the middle of a road that turned sharply to the right. Apparently, as people drove down the hill, he would throw an ax at their car and somehow this would kill them. Of

My customer wants to install their new 2022 for printing on their Citrix server. We would like to install RPCS, LANfax, and PCL. Their IT guy said only PCL is supported on Citrix. I wanted to verify that is true. Does anyone know?

On the 2232/2238's, in Auto Color Select Copy Mode, black pages prior to the first color page is true black. After a color page is done, all subsequent black pages are processed black created from print from all four color drums and development units. However, the hard meter that we all get from user tools will only show those pages as a black copy even though it was created using each of the colors. The quality from the processed black pages are nowhere close to the quality of the true black

RightNow Technologies, Inc. http://www.rightnow.com Nasdaq:RNOW WHAT IT DOES It provides Web-based on-demand software solutions designed to optimize customer service operations. (number of employees: 354) NEWLY PUBLIC 08-06-2004—Completed its initial public offering (IPO) OPPORTUNITIES company expected to make purchases to support... - working capital - hiring sales and marketing personnel - expanding of research and development - increase hosting capabilities potential opportunity to provide

Have a prospect that wants all faxes that they send and recieve also stored digitally. So far this is the best solution I have come up with. RX - print and forward to email address then have outlook rules move messages to a folder named incoming faxes. TX - after sending fax, put back in adf and scan to a destination marked outgoing faxes. It would be nice to automate storing of TX faxes instead of having to scan twice, any ideas?

Depends what machine and how much money you want to spend. You could use a Ricoh box with an SR90 booklet maker. This will do exactly as you want. Otherwise you're stuck. As well as being a firmware limitation you'll also find you need to staple as the sheets would move when being folded. (Cheap mechanics in a finishre!!)

That's a crock, CIT sales may be saying that, but they are every bit of 25% 36 months and 15-20% for a 60 month term. I have to deal with them on a regular basis. Art

It must be the first number that is sent to the customer. I try to make it a point to contact the customer at least 6 months prior to the lease expiration and upgrade them before the lease expires. I'll be honest, I have not had too many leases that have gone to term. Not to say I haven't made that many sales, but that the majority of the leases do not get the purchase option exercised. I'll put a feeler out tomorrow and see if I can get an answer on if they play favorites for different

I think its a good idea, just to keep everyone sharp. I am sure the leasing companies do not want to see thier rate sheets posted. Lets keep it to a format like this with no attachments. How bout everyone else?

Jose, CA 95131 Toll Free: 877-874-7284 Phone: 408-750-3000 Fax: 408-750-3001 -------------------------------------------------------------------------------- VisiJet, Inc. http://www.visijet.com OTCBB:VJET.OB WHAT IT DOES It develops and markets devices and technologies for ophthalmic surgery. EVENT 08-06-2004--$2 million in financing OPPORTUNITIES company expected to make purchases to support... - creating and training U.S. sales force - increasing product inventory - product development

Al Lichtenstein Vice President of Human Resources Ford R. Lynch Senior Vice President of Sales and Marketing Donald J. MacPhee Vice President of Operations Howard Miller Vice President of US Sales Dr. Rahul Singvhi Vice President of Pharmaceutical Development and Manufacturing Operations Dr. Gale Smith Vice President of Vaccine Development OFFICE(S) Novavax, Inc. 8320 Guilford Road Suite C Columbia, MD 21046 Phone: 301-854-3900 Fax: 301-854-3901

Intrasphere Technologies, Inc. http://www.intrasphere.com WHAT IT DOES It provides end-to-end technology services to the life sciences industry. EVENT 08-03-2004--Announced the appointment of a new Vice President of Sales OPPORTUNITIES potential opportunity to provide… - sales training programs - software and systems specific to the sales function - products and services to support a field sales force - recruiting for sales professionals - services to support increased business development

Electronic Evidence Discovery, Inc. http://www.eedinc.com WHAT IT DOES It provides electronic discovery services and software to law firms, litigation services vendors and corporations. EVENT 08-05-2004--Announced the appointment of a new Vice President of Sales and Marketing OPPORTUNITIES potential opportunity to provide… - products and services to support increased sales activities - products and services to support increased marketing activities; services may include PR activities

As a salesmen who once sold micro-film equipment, the problem still remains not with the customer wanting to use electronic storage but with the court of law. The courts still require that a sign document can not be alter. Will all we know if you scan a doc in memory, even in PDF format there is software out there that you can edit doc's. I have machines in the county sheriffs dept, which also have a crime scene division and to this day they cannot use digital camera's. They still use film

Ricoh just issued a bulletin (B620-003) detailing this problem. Symtoms include Black stripes when imagi is rotated; Fax option not detected and/or SC820. An IC on the FCU is to blame. Replace the FCU.

colour drums and devs don't stop they are still counted in the developement counters if a black print is made. Confused??!! So a run of 2 black prints, 2 colour prints and 2 black prints would count 6 blk devs and 12 colour devs (the first two black prints are made at full speed, then the machine slows and the transfer belt goes up for the two colour prints, all others in the run are with transfer belt up). If the machine were set to count prints this would be 4 blk and 2 col.