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This Week in the Copier Industry 15 Years Ago (Last Week of July 2004)

 

Egads, it's Friday night almost 10PM and I'm still working.  My day started off at 5AM.  I arrived at the office about 6:30AM. Had to quotes to prepare before I had two appointments that were an hour away.  Closed two of the appointments and then traveled back to office to prepare some material for another appointment around 2PM.  Second appointment went okay and sparked some interest in the new PRO5160.  Did a few cold calls, nothing to speak of. On my way home, I received an email from a net new stating they wanted to move forward with an order.  Not bad three days into the new month and 3 orders. Gotta keep going!

Enjoy these threads from 15 years ago this week!

Xerox Copying New Growth Plan

$0.67 to $0.72 a share. Xerox has responded to the challenge of competitors such as Canon (NYSE: CAJ - News), Hewlett-Packard (NYSE: HPQ - News), and Ricoh, which are making the shift to color products. With color products making up about 25% of Xerox's revenues, it is plain to see that the product line has become the key driver in the company's growth strategy. The company is also leading the transition from offset printers to digital technology through the recent introduction of seven digital
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Comparision Ricoh 2232 vs Canon 3200 saddlestitch finishers

What is the maximum weight paper that Risoh's 2232 saddlestitch finisher will fold and saddlestitch? What can the Canon 3200 do?
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What canon says about Ricoh

See the attached pdf This document has been archived, please send me an email if you would like to purchase. art@p4photel.com What Canon Says About Ricoh Document (July 2004)
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Canon posts record first-half profit;

cameras slowed in the domestic Japanese market, demand overseas continued to grow significantly," the company said in a statement. Overall camera sales jumped 22.4 pct to 347.3 bln yen, with sales of digital cameras surging more than 70 pct. Sales of business machines such as printers and copiers edged up 0.7 pct to 1.14 trln yen. Spurred by the results, Canon raised its earnings forecasts for the full year to December 2004. It now expects to post a profit of 320 bln yen, up from an earlier
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Introducing the Ricoh(R) AC104,

systems, including color and black & white digital imaging systems, facsimile products, printers, scanners, digital duplicators and wide format engineering systems. Additionally, Ricoh offers a wide variety of document and printing solutions directly and through partners that enhance office productivity and document workflow. Ricoh Corporation directly or through its subsidiaries markets and distributes products in North, Central and South America. For fiscal year 2003, Ricoh Corporation sales
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Software decisions

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I have a prospect who is looking to implement a new color system with scanning and I'm proposing the Savin C3828 (ricoh 2238 series). This is a law firm and they are interested in scanning mostly for manipulation. Our company is weak in this area, but I think the competition is weaker. I have shown the benefits of scan to archive and scan to share, with basic windows folders and Virtual Copier as options. Canon is showing Ecopy and Xerox Paper Port. My understanding is that neither of these
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Re: Type 2018 Fax problems

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We just saw this the other day on a Savin 4018d (same as Ricoh 2018). Lines almost like a notebook sheet but vertical. Seemed to only come from internal print outs from fax (confirmations, etc...) Looks like a firmware upgrade or something like that waiting to happen. Hope we don't have to wait too long, we are selling these like hotcakes and they are on back order as is.
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Kyocera KM2030 vs Aficio 2018

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I know there are a number of you kyo-ricoh dealers. I would appreciate your opinion ... which machine is built for the long haul? Cost per page is pretty much a wash, the 2030 has a premium of a couple hundred ... ?
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Re: Introducing the Ricoh(R) AC104,

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just not the market for most professional salespeople. The most disappointing aspects are the document feeder and the virtually non-existent dual/multi-access. It is okay as a printer with occassional convenience copying of single originals. Beware of this one, if it sounds too good to be true, it probably is. Look for new Ricoh faxes that are also Samsung OEM. We have had some success with these, yet found Ricoh to be making a big profit on them. We cannot justify paying twice as much for the
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Re: Comparision Ricoh 2232 vs Canon 3200 saddlestitch finishers

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Hope this helps
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Sharp ux-1400

Can someone tell me how to clear a memory full error on this machine?ThanksTom
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PDF DIRECT PRINT

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HI GUYS ON WHICH MACHINES CAN ONE DO PDF DIRECT PRINT. ACCORDING TO MY KNOWLEDGE ITS ONLY ON SOME PRINTERS. IS THERE A WAY THAT THE AF2238/32 CAN DO THIS. MAYBE SOFTWARE UPGRADE. PLEASE HELP THIS IS A STUNNING SOLUTION FOR CUSTOMERS. THANKS JUNIOR
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551 Print Controller

Looking for print controller and NIC, can anyone help?? Art
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GOBY IS SINKING MY SHIP AND FAST!!!!! Question for the experts

Has anyone worked with GOBY? We have been attempting to use it on a pilot with a large organization. They have 5 locations where I am at and have been faxing 70 + page documents several times a day to these various locations. (These are long distance calls) The company does have a national with CANON DIRECT who has presented ecopy. They gave us the opportunity to show what we can do first The equipment that I have installed is Main Location : 9002 and DSc338 color All of the other locations
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Re: Type 2018 Fax problems

We have an RMAP 2015 with the same problem. Prints digital junk in RX as well as on internal fax reports. Copier and printer end both work fine. Machine was installed for only about 90 days when problem surfaced. (At least it is still under warranty.) Waited for backordered FCU for 3 weeks. Meanwhile Ricoh had changed the part # (also on backorder with no e.t.a.). Finally called RMAP about this issue, due to it being a Major Account. They could not help me. No FCUs to be found anywhere. Still
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Re: BIG $$$'s IN Telemarketing

through a unix server and was being output on an HP printer, We replaced that volume with a 7435nd (GESTETNER) 3) Billable Jobs, Web Smart Monitor, free way to accumulate jobs into a spread sheet in excel which can then be used for bill backs electronically, rather than manually. 4) At the end of each day all the sales that were being processed had to go through their mailroom. They had a humongous Pitney Bowes, Printer, Inserter, Folder called a documatch. It was extremely slow, unreliable and
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Re: wireless adapters

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A wireless bridge connects to the RJ45 port of a network printer, allowing a wireless connection to a network with a wireless access point or router. A wireless bridge simply takes the place of the CAT5/5e cable ... no hardwire necessary. THis allows you to put your printer wherever you want (within range of an access point) without having to do any wiring. Since the connection is through the NIC, all network functions are available (as opposed to using a wireless print server which connects
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Re: carrier sheets

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Item Color Price/Unit Quantity Clear doument carriers for the Synergix 8845 Wide Format Printer Reorder 8R3628 3 per package 1+ Package $63.25 from the xerox.com site - could not find them on Oce. You can also try Charrette.com
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BIG $$$'s IN Telemarketing

copier / printer / scanner 35sp conected copier / printer / scanner / fax 35nd color printer F104l digital fax solution (2) 45 ppm laser printers. (3) Software Packages. This solution replaced an old 55 ppm analog, HP 8500, A toshiba 35 ppm connected, and a brother fax. I guess the moral of this story is don't forget to knock on every door, you never know what lays behind it.
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C2338

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Has anyone tried to do covers on this machine? Typically, when we want to do covers we want to use heavier stock. Therefore, we'd use the bypass. On the new color system, bypass is not an option. Which limits the weight to 28lb bond. I know that Canon probably has it all over us on this feature (Canon reps?). Can anyone tell me if there is a solution or if you have to add the interposer?
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Fuser problems on DSc338/C3828/1238

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here's the scoop. we have the Gestetner version in a print for pay environment. they are running thick paper stock through the bypass tray and all the settings are right for thick paper. in the last 6 weeks we have had to replace 3 fuser units because the center pawl has dug into the upper fuser belt. they are right at specs for the thickness of the stock they are using and are running about 15,000 color prints per month. any ideas?
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GEM COMP for 1515's

Does anyone one the Ricoh GEM Comp for the new 1515's? If so, could you please email. thanx
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H.323 and 4410NF/5510NF

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Has anyone had any experience of a user incorporating the H.323 voice over IP application with either a Ricoh 4410NF or 5510NF?
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wireless adapters

Does the ricoh 240W have wireless network adapters available??
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New Biz/Stressed Credit Lease Program!!

Hello!! I worked for Copelco/Citicap for 10 years.. I left in Nov 2003 to escape the giant evil corporate machine.. I now work for a smaller & much more flexible leasing company in NJ.. I started a special leasing program for stressed credits & new businesses.. We've been able to approve a bunch of deals that the big 5 have declined (GE, WF, Citi, CIT, Fleet).. I've been working with a Ricoh dealer in TN and I'd like to spread the good word about our innovative new program.. For more info
Member

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Re: PDF DIRECT PRINT

My understanding is 2232/2232 is capable of direct pdf printing. Can anyone elseback me up on this? Art
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Re: PDF DIRECT PRINT

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But on the CL 7100 you print through desktopbinder.
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Re: 1515MFP

nope, no memory upgrades available for this product. Aficio 1515: standard 16MB copier memory, no upgrade Aficio 1515F: standard 64MB copier + fax memory, no upgrade Aficio 1515MF: standard 192MB copier + fax + printer + scanner memory, no upgrade.
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Re: 1515MFP

Thanks for the info, but Ricoh's site is stating the 1515 comes standard 16MB upgradeable to 192MB. We are receiving conflicting info. Who is correct ?
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Re: 1515MFP

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you add printing or faxing, the memory is already included in feature option.
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Re: Jam Frequency

kidding about the preemptive jam removal call. I like this site. The "I need a sales mgr" article hit home. Its Saturday I'm at work, need sales help,its beautiful day outside, wife and kid are at beach. Article didn't really have any solution though! Chris
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Re: wireless adapters

Thanks for the help one and all. Upon seeing the clients current set up... v-tec got it. The 240 is connected via hardwire to its print server and the print server itself has a wireless connection to the main network server. piece of cake?
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Re: carrier sheets

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Carrier sheets are like huge file folders made out of a thin but durable plastic. The drawing is inserted into the carrier sheet up to the point where the fold is. They come in various widths for various drawing sizes. Tracing paper is a good application for using them. Ricoh used to carry them but I do not think they do anymore. Here is Detroit, we used to buy them from a 3rd party company but the supplier we used no longer carries them. So, they can be handy but I do not know where to
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Re: New 31 PPM color

Has anyone put one in the field. I am going against a CANON CLC 1180, I wanted to put in a 6513 but my managment is trying to push me towards the new piece; I haven't seen it in person yet and feel a little sceptacle. Anyone have any thoughts
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Re: How to Beat the imageRUNNER 2200

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This is awsome and exactly the kind of information this site needs to make accessible. I can only guess as to how long it took you to put this together and I would hope that it will be a springboard to improvements and additions to this attachment as well as a template for similar comparisons in the future. I challenge all dual line Canon Reps out there to dispute or defend this information as well as provide additional bulletpoints .
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Re: 2238 Color Toner Yields

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yes thats what I meant....regardless...the numbers are based on 5% for each color so when the customers does full bleed we are screwed. Also change your meter to copy rather than development...That could help. Well Canon & Monica must be in the same boat too!
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Re: 2238 Color Toner Yields

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Ricoh is telling us there is a national backorder on toner as well. I cannot believe they actually run out of toner. I have two units sold that I cannot install because we cannot get toner.
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Re: Comparision Ricoh 2232 vs Canon 3200 saddlestitch finishers

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As a sidenote, the saddle finisher on the 2232/2238 is the same one Canon uses for their 2200/2800/3300 series. I guess if you can't beat 'em, join 'em.
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Re: Comparision Ricoh 2232 vs Canon 3200 saddlestitch finishers

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it is my understanding that the finisher used by both RFG and Canon is manufactured by a third party source. Also, if what I was told is correct the RFG finisher offers hole punch while the Canon does not.
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Re: C2338

i am not aware of a color product where there is no bypass option available. as for canon i have a customer with the canon and the are quite a few issues with the box i would worry about those. i do believe you can get a bypass option for your 2238. although the max weight there is 43lb. bond.
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