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This Week in the Copier Industry 15 Years Ago (Last Week of December 2004)

 

It's been a crazy week so far. Christmas hitting in the middle of the week is not good for any sales cycle. I finished my year on Monday and then acquired a cold I've been fighting for three days.  The wife and I have a grand daughter due any day and we then have new years.  For all of those still working it to the end just keep in mind if you don't ask you don't get!

Enjoy these threads from 15 years ago this week!



IKON On Selling Power's 50 Best Companies

Guest ·
detailed in the publication's November 2004 issue and can be accessed on http://www.sellingpower.com . About IKON IKON Office Solutions ( www.ikon.com ), the world's largest independent channel for copier, printer and MFP technologies, delivers enterprise document management solutions and systems, enabling customers worldwide to improve document workflow and increase efficiency. IKON integrates best-in-class systems from leading manufacturers, such as Canon, Ricoh, Konica Minolta, EFI and HP, and
Topic

eCopy Connector Enables Automated Tracking

Guest ·
automatically track scans on Canon’s MEAP-enabled imageRUNNERs. Cost management and recovery system providers, including Control Systems Copitrak, Equitrac Corporation, Billback Systems, and nQueue, are using the eCopy Connector for Cost Recovery to provide automated solutions for managing, reporting, and recovering costs associated with scanning documents. For the first time, organizations using Canon’s MEAP (Multifunctional Embedded Application Platform) imageRUNNER digital copiers can use
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Sales Secret Revealed

Guest ·
Sales Secret Revealed I liked the system he was selling, but when he talked about the service warranty, I mentioned that I heard his service techs could not come fix problems over the weekend if the system went down. He firmly said, No, youre wrong, we work on the weekends! and then went on to talk about other issues. Having been properly chastised, I chose not to contribute to the rest of the conversation. What went wrong?
Topic

Ricoh 6513 and banding

John ·
I have a question here for you color specialists and color techs.What causes vertical banding on a 6513?I have a client who is having this issue, especially when they are running large solid areas.This is a new problem and did not occur for the last...
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Re: 2051/60/75 WIM defualt Password

Guest ·
That's because Ricoh have a very secure MFP, one that needs knowledge to use. This is the only machine that allows Windows or LDAP Authentication in addition to what has been previously 'standard'. Also seperate administrators can control the machine functions: machine, users, doc server, network. Therefore you can now have four different administrators, each with their own username and password. By the way there is another standard account: username: supervisor password: blank This one can
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Re: Connect copy

Guest ·
Not possible. The copy connect kit is dofferent on the two models.
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Re: AP3800/CL7000/7100 Color banding

Guest ·
Check out the service manuals as there is alot of useful information there. Reduce the DV motor speed 2 by 0.4% for all colour modes. This should remove the problem. It's caused by buckle becuase of a different speed of the transfer belt and registration roller. The reg roller is driven by the colour dev motor.
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Re: What's in our future?

Guest ·
4. The ability to adapt to changing markets. New worldwide markets are emerging with ever-changing customer demographics. To remain successful businesses will need to quickly identify and respond to these markets and the new customers in them. And because of the increased worldwide co,mpetition, they will need to be innovative in adapting their sales channels and customer services to the preferences of these new customers. Even medium size business will come to use "business intellegence" data
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Re: heavy stock on 2238

Guest ·
Just following up on the last point. Glossy paper by its nature is not purous. Therefore toner sits on top of the paper instead of being 'squeezed' in. Therefore it will be easy to rub the toner off. If you increase fuser temperature to compensate then you bring new problems for all other media, and death to the fuser.
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Can we still get CL7000's?

Guest ·
Can we still get CL7000's from Ricoh?
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TSC website

Guest ·
You can find a lot of tips on the Ricoh website, http://tsc.ricohcorp.com/protected/main_page1.html
Topic Premium

Wells Fargo $% &$%#@ BEWARE!!!!! MUST READ!

Guest ·
In a recent post here, I reported that there ia "work around" to a Wells Fargo lease. Wells Fargo is upgrading your customers and mine prior to the 150 day end of term cycle. wells fargo sent a letter to my customer explaining that they are at the end of their lease and gave the customer two options: 1. release the copier for one year with a $1.00 buy-out, wells Fargo financed their own buy-out to the customer. 2. the customer could finance the buy-out over two years. There was no option to
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Poll results for 2051,2060, 2075

Guest ·
Our topic was: Did you think ricoh should have added color scanning to the new 2015/2060 & 2075? (27 members voted) 67% of those polled felt that this feature should have been added to this device. 22% felt that there was no need to add the color scanning. 11% responded with a do not care. So almost 7 out of 10 wanted color scanning to compete with other products.
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2051/60/75 WIM defualt Password

Jay ·
Did anyone notice Ricoh changed the defualt WIM login to. Username = admin Password = leave blank Why would they do that after all the other models are . Username = leave blank Password = password
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AP3800/CL7000/7100 Color banding

Ron B. ·
What if anything has anyone done about color banding on these printers when printing light blue colors? A customer's 3800 is doing this printing jpegs. Thoughts?
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Re: Ricoh Aficio 1022 sc codes 541,542,546

Guest ·
There are various updates to firmware to counteract these SC codes, so first update all firmwares. Secondly try a DC PSU.
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Re: IS300e scan to folder

Guest ·
Your username and password also have to be in exactly the correct format. Check the help file in WebImageMonitor. Without putting mine online you need to be something like this. Path \\ip\folder Username workgroup\username
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Re: 1060 web browserpassword

Guest ·
Reset the password in SP as you've done. The password is now blank (no password). You need to use change the password back to 'password' if that's what you want.
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Re: Sales Secret Revealed

Jayson Gilbertson ·
The sales professional should have ask if weekend service was important to the propects business and why to gain a greater understanding of what is important to the customer. Then agree the the concerns the customer has are valid and then share how he/she (the sales professional) can allieviate the concerns for the the prospect. And then see if there are any ohter concerns and repeat until all are taken care of and then take the order. JG

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