This Week in the Copier Industry 15 Years Ago (First Week of September 2004)

needs include communicating with those not in their office.” • “…cartridge expenses for desktop printers and faxes exceed their lease payment.” • “…they fax as often as they copy.” • “…they print as often as they copy.” • “…the number of users is greater than the number of copies the unit makes per minute.” Paul Albano, Assistant Manager, Product Marketing, Canon U.S.A., Lake Success, NY “…they find themselves printing out one set on their printer and then making multiple copies of it on the

Here you go ... I believe this is what we call the AC104.

Corporation is a leading provider of multifunctional document systems, including color and black & white digital imaging systems, facsimile products, printers, scanners, digital duplicators and wide format engineering systems. Additionally, Ricoh offers a wide variety of document and printing solutions directly and through partners that enhance office productivity and document workflow. Ricoh Corporation directly or through its subsidiaries markets and distributes products in North, Central and South

technology into its range of digital imaging systems. The recently awarded Ricoh StreamPunch™ provides a flexible, fully integrated punching solution for the production of high quality documentation and presentation materials. This new technology is compatible with the Aficioä 1060, 1075, 2090 and 2105. It dramatically lowers the overall cost of production, and as each page is punched at the rated speed of the print engine, productivity is not compromised. Ricoh Booklet Making System This exclusive

I am looking for machine comparisons eg. Aficio 2238 vs canon image runner C3200, and others. If anyone can help it will be appreciated. Thanx Warren

Just curious, we discussed a couple of weeks ago how we were dealing with charges for being called back to reconnect or help customers with connected system after the intitial set-up. How are your dealerships handling the intitial set-up? Do you charge a flat fee, a graduated fee based on # of workstations? Do you charge to put faxes and printer drivers online?

SurfNet Media Group, Inc. http://www.surfnetmedia.com OTCBB:SFNM.OB WHAT IT DOES It produces and streams diverse audio content for targeted Internet audiences. EVENT 08-25-2004--Announced the appointment of a new Vice President of Sales and Marketing SALES NOTES potential opportunity to provide… - products and services to support increased sales activities - products and services to support increased marketing activities; services may include PR activities, collateral material development

Vigouroux is the new Chairman and Chief Executive Officer. PARTNERS none stated PEOPLE John Vigouroux Chairman and Chief Executive Officer Gregory C. McNulty Founder and President Dennis Volpano Founder and Chief Scientist Christopher Dorst Vice President of Marketing Ken Schneider Chief Financial Officer Mike Coop Vice President of Field Operations Rob Langhorne Vice President of Engineering Mike Paluzzi Vice President of Sales OFFICE(S) Cranite Systems Inc. 6620 Via Del Oro Second Floor San Jose

Akorn, Inc. http://www.akorn.com OTCBB:AKRN.OB WHAT IT DOES It manufactures, markets and distributes sterile specialty pharmaceutical products. (number of employees: 360) EVENT 08-25-2004--$14.1 million in a private placement OPPORTUNITIES company expected to make purchases to support... - validating and developing lyophilization program - general corporate purposes potential opportunity to provide… - products and services to support a field sales force - recruiting services for technical

Cadent Holdings, Inc. http://www.cadent.biz WHAT IT DOES It develops and markets 3D information services for dental offices and laboratories. EVENT 08-23-2004--Announced the appointment of a new Senior Vice President of Sales and Marketing SALES NOTES potential opportunity to provide… - sales training programs - software and systems specific to the sales function - products and services to support a field sales force - recruiting for sales professionals - products and services to support

PhDx Systems, Inc. http://www.phdx.com WHAT IT DOES It provides healthcare enterprises with technology and services to measure patient outcomes, perform post-market studies and conduct product surveillance. EVENT 08-26-2004--Announced the appointment of a new Vice President - Sales and Marketing SALES NOTES potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals - services to support increased

MetaMatrix Inc. http://www.metamatrix.com WHAT IT DOES It provides enterprise information integration and metadata management software that acts as a virtual database to deliver information on demand. EVENT 08-24-2004--$12 million in a Series F round of financing OPPORTUNITIES company expected to make purchases to support... - expanding market penetration potential opportunity to provide… - products and services to support a field sales force - products and services to support increased

provide… - sales training programs - software and systems specific to the sales function - products and services to support a field sales force - recruiting for sales professionals - tools and services for software and application development - recruiting services for developers and engineers The company intends to hire 20 new employees within the next three months. New hires will join the software development team in Beaverton, and sales and customer support organizations in various U.S. cities

and related services that optimize and automate strategic sourcing processes for enterprise. EVENT 08-26-2004--Announced the appointment of a new Executive Vice President, Sales, Marketing, Alliances and Solutions Delivery SALES NOTES potential opportunity to provide… - software and systems specific to the sales function - products and services to support a field sales force - recruiting for sales professionals - products and services to support increased marketing activities; services may

AccessLine Communications Corporation http://www.accessline.com WHAT IT DOES It provides hosted communications and managed voice services to Fortune 1000 businesses and telecommunications partners. (number of employees: 95) EVENT 08-23-2004--Announced the appointment of a new Chief Marketing Officer SALES NOTES potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and

1) The best way from a company point of view is to bill by the hour. If you’re just installing a print or fax driver on one or two PC’s, this should not take long. However when you get into scanning to folder or email, you need settings that some customer have know idea what you’re talking about. This can take time, calling an ISP or outside IT person, passwords… 2) As art said, we sale blocks of time to the customer included in the sale. Let them know up front you have x amount of time for

I haven't done a wireless setup, but for network, it was plug and play. I did have a problem the last time when I could not access the printer from the control panel. It showed up on the network and could print, but the 1515mf would not see it. Come to find out, the firmware card was not properly seated. It evidently had come loose during shipping.

"The initial connection of this equipment is free based on printing a Windows test page from two stations. Any other issues beyond this initial set-up will be on a charge basis."

Bundling Software Increases Hardware Sales! EXERPTS From "Using Virtual Copier to Sell More Hardware" By bundling the Virtual Copier™ solution you can lock your customers into your digital copier and increase the dollar sale as well as the margin on individual sales. Bundling Virtual Copier™ enables the copier sales force to take advantage of the advanced capabilities of the new breed of digital copiers and helps sell more copiers at higher margins. With Virtual Copier™ the sales rep can

Does anyone know how to set the fax up to print a journal automatically once a week? I also need some guidance on using restricted access codes and making them work. I set some up, but the machine doesn't seem to use them. Thanks.

Jim - I only get this report when I scream loud enough to our corporate office about backorders (like I've been screaming about the 240W). I will make available every time I see one. I think...our purchasing agent gets this info from our East Region Allocations people at Ricoh - I would think they would provide this info to anybody on an allocations list for backorders?

I agree! Why keep us in the dark about back orders. Having a list like this enables us to plan our selling cycles plus tell the customer in advance of a potential back order. Brad, would be great if you could get this from time to time. Art

08-27-2004--Announced the appointment of five new members to the management team SALES NOTES potential opportunity to provide… - products and services to support clinical trials - equipment and services for research and development activities - marketing services to support commercialization of its new product Ed Venkat is the new Director of Process Development. Carol Walker is the new Director of Quality Control. Grant Wiemers is the new Controller and Director of Finance. Aline Oliver is the new

Axena Inc. http://www.axena.com WHAT IT DOES It provides corporate governance software and consulting services. EVENT 08-23-2004--Announced the appointment of a new Vice President of Sales and Marketing SALES NOTES potential opportunity to provide… - software and systems specific to the sales function - products and services to support a field sales force - recruiting for sales professionals - products and services to support increased marketing activities; services may include PR activities

pursuing acquisition opportunities. PARTNERS none stated PEOPLE Oliver Cooper Chief Executive Officer Bob Jabjiniak Senior Vice President, Product Management Ronald Riggin Chief Technical Officer Peter van Merode Vice President and General Manager, MARC Global EMEA Paul Lavallee Executive Vice President, Worldwide Sales and Marketing Bill Joyce Senior Vice President, Worldwide Professional Services Peter van Merode Vice President and General Manager, MARC Global EMEA Mark Skipper President, MARC

quote: Originally posted by Docusultant: Are you printing off the parallel port or trying to use as a network printer? parallel

Service Parameters Printer Switch 03 bit 0 to 1.

-=Good Selling=-