This Week in the Copier Industry 15 Years Ago

Art Post (Guest) · 2/13/079:55 PM

NEW CANON imageCLASS MF4690 LASER MFP DELIVERS "BIG OFFICE" FEATURES TO SMALLER OFFICE USERS New imageCLASS MF4690 Offers Duplex Printing, Advanced Send Features,and Built-In Network Connectivity for Small Offices LAKE SUCCESS, N.Y., February 12, 2007 – Delivering enhanced "big office" features in its smallest digital laser MFP, Canon U.S.A., Inc., the nation's market share brand leader in black-and-white and color laser printer/copier solutionsi, has announced its new imageCLASS MF4690** MFP

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Art Post (Guest) · 2/10/079:02 PM

Intially they were talking about Kyocera laying off corp tech reps and then I read this post: If they would just pull their heads out.... You know the rest. Sales wouldn't be down if product and pricing were competitive. While we have the crippled Falcon III's and the expensive Voyager's (with toner only yielding half of what it's rated) I'm coming up against 40/45 ppm Savin's that are selling for less than I can buy a 3232, with better quality and specs - not to mention lower operating cost

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Art Post (Guest) · 2/12/079:12 PM

www.ricoh-usa.com/itchannel/ . And there it was again, a link for "where to buy" I clicked and it brought me to same info that I had saw before on the reseller’s page! Now to me, someone who supports Ricoh, eats sleeps and breathes their products and sells Ricoh printers I found this offensive to dealers and dealer salespeople alike! Our printer DSM comes in from time to time and gives the old yahoo to sell more printers, more Ricoh, they are the best and we will support you! Some F*&^*(*G support you

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MOTech (Guest) · 2/13/0710:37 AM

I am certain this is user error and have not seen it in person but we have a customer that swears if they receive a fax in the middle of a print job, the machine prints the fax right in the middle of the print job. I was just curious if this had come up anywhere before with this machine? Like I said, I'm sure it's "user error" but wanting to cover my bases. THANKS!

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Art Post (Guest) · 2/14/078:36 AM

have to stay within the Toshiba family but IM looking to upgrade a few of the machines to larger units to resolve some of the issues. There is no monitoring client for me to look at all the copiers at once. I have to go to each copier one by one and enter the IP address in the browser to see if they are all ok. I wish we could have afforded Xerox!!! Recommended: No Purchase Price (if leased, monthly payment): 10000 Machine age (Months in use): 3 months

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Art Post (Guest) · 2/13/074:47 PM

Ricoh is pleased to announce the introduction of its new print management software, Print Director, which enables customers to analyze, understand and ultimately save on costs associated with printing and photocopying. This new solution can be implemented to silently monitor printing activity, limit the number of prints and copies a user can make, as well as enforce “rules-based” printing methodologies to reduce Total Cost of Ownership. Print Director is designed to help drive total document

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Art Post (Guest) · 2/13/079:54 PM

. Copies, prints and faxes can be sent to different output bins for easy separation of jobs. A host of Security features to protect critical data include network authentication, secure print, copy protection, HDD data erase and IP Filtering. A wide variety of media sizes and weights including auto-duplexing of up to 140 lbs., index printing on banner paper up to 11" x 47" in size are supported. And the space saving optional inner finisher is modular and can be configured to provide two point

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Art Post (Guest) · 2/14/078:29 AM

Pros: Good quality, competitive price, easy to understand display panel Cons: Toner removal, beeping noises The Xerox Copy Centre 123 is a great machine for a small office. The new purchase price is comparable to what some similar machines go for used. When leased, this machine can easily be afforded at under $100 a month. This copy only machine can also be configured to add faxing capabilities. What I love: - inexpensive acquisition cost - paper capacity up to 3,100 sheets - automatic duplex

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merlin · 2/12/0711:59 AM

As far as the toner yields is concerned we have no idea. When a customer wants color, most of us will lead with Ricoh only. We have become a little gun shy with the Kyocera color line. I have sold there color printers an there yields our OK.

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IT Dude · 2/8/0711:40 PM

Are there any other sales engineers out there or do any of your respective company's employee someone of this nature, this person being a hybrid IT/Sales person. I would love to talk with anyone in this posistion to discuss compensation and other ideas.

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Art Post (Guest) · 2/14/078:13 AM

got this from epinions.com Pros: Easy to change toner and clear paper jams. Cons: VERY undependable. Our business purchased this copier on a lease. We had been very happy with other Canon imageRUNNERS that we had used in the past. However this particular has not performed up to its expectations. It continually locks up the copier when receiving an incoming fax, and will not allow any other functions to be performed when it is locked up. There have been many nights and weekends that the

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Art Post (Guest) · 2/10/079:05 PM

Here's another Has anyone checked to see what kind of yields you are really getting on the Voyager series? I had a customer go through 4 black toners in one week - they thought something might be wrong. I audited the machine and found they were only getting about 6500 prints per cartridge (should be 15K). We pulled toner coverage info and found Mono was at 4% and black in color mode was at 3.6% According to my calculations - the Voyager series would have to have and 840g black cartridge

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JasonR · 2/13/078:31 AM

I can't say I've seen this. All I can offer is my first trouble-shooting step in cases like this. When the plot comes to Plotbase, what size does it detect? You can see this with the file viewer on if you click on the job, then on the specific file, the size of the plot will be listed at the bottom of the file viewer window on the bottom right of the screen. If the page size is anything over 30" (even 30.001) then it will not print on 30" paper. It may also be that the image is rotated

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JasonR · 2/13/078:35 AM

Wow, I'm sure they have some BS reason like that those ads were paid for by the VAR group or something, but that's pretty lame. I would never ask them to take VARs off their list, but as a Ricoh dealer I'd sure like to be on it!

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Art Post (Guest) · 2/14/0710:02 AM

Technology is an ink-based printing engine designed with printheads that span the width of a page. In other words, with HP Edgeline Technology, the paper moves, not the printhead. It’s that simple. For increased printing speeds, HP Edgeline Technology printers use large, stationary printheads—arranged in a line—to dispense ink across the entire width of the page as the paper passes beneath them. The result is more accurate ink-drop placement and breathtaking print speeds for crisp, print-shop quality

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Old Glory · 2/8/076:38 PM

they do not have all the "alternative forms of revenue") but I was able to illustrate a big enough potential cost savings that my company was willing to subsidize via a bonus for leases written thru Clune. I also got Clune to collect a Doc.Fee. on our deals (They don't normally charge a doc.fee) of $95 of which $75 goes 100% to the rep. A combination of these meant that I needed less G.P. to make the same income so I could offer a competitive payment to the customer and still make the same

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Jay · 2/9/079:06 AM

If you are working with OS 10.2 or higher there is an embedded generic pcl driver that will work without postscript We have found the driver either under Generic, other, or even listed with the HP Drivers. You are looking for a driver that says PCl and/or ends with .cups. It gives you very limited functionality but it will print. I haven’t done it personally but some of our techs have used it successfully. In the latest version of the Mac os there is even a color generic pcl drive

dman · 2/14/0711:51 PM

I am not familiar with PrintWise/PageTElligence...Can you explain?

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Art Post (Guest) · 2/15/077:39 AM

dman: PrintWise was developed for RBS. It incorporates strategic contact solutions for CFO's in order to get approval to do a total TCO on all of the print devices within the corporation. It's more of a consultative approach instead of a hard sell. Will post more if you need it.

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Art Post (Guest) · 2/8/075:07 PM

Dear Ricoh Dealer, Please join us on February 23rd, 2007 at 2:00 PM Eastern Standard Time for the next Customer Administration Webinar - Meter Reads and Compensation. This is the second in a series of Webinars designed to enhance the awareness of Customer Administration's programs; introduce new system functionality and lastly to communicate with the Dealer community. DO YOU HAVE QUESTIONS ABOUT METERS AND COMPENSATION? We want to hear from you! Please submit your topic related questions to

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glnsk8ter · 2/12/0712:34 PM

stuff, driver update for card and 300dpi win print driver, replaced the hdi setup with the one for autocad 2007. Another symptom that showed up that customer was able to do under 3.3 when they use the publish command in Autocad for multiple drawings and it make a file that contains multiple drawings, it used to plot out fine. Now only the 1st page plots out fine, all others get offset about 5" to the left and poissibly down a couple of inches. I asked the customer to have the computer reimaged

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Wallin Team · 2/12/072:17 PM

We recently upgraded a customer to 3.6 and later learned he needed Autocad 2007. We sent him the drivers to load himself (which he did) but it does not seem to be working. After installing the drivers on the controller, he went into Autocad Plotter Manager and updated the drivers from within Autocad. His problem seems to be 30" wide originals. The 240W selects 36" paper or prints on 30" but he is losing image. It would appear that the 30" is the only problem. Right now as a work around he

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Art Post (Guest) · 2/14/078:00 AM

sales stats: Candy makers will produce about 8 billion conversation hearts for Valentine's Day this year. That's enough to stretch from Valentine, Arizona, to Rome, Italy, and back 20 times, according to the National Confectioners Association. Valentine's Day is the fourth-largest candy-purchasing holiday of the year, after Halloween, Easter and Christmas. Chocolate is the most popular gift, accounting for about 75% of all Valentine’s Day candy sales, with more than 36 million heart-shaped

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PrintDoctor (Guest) · 2/14/0710:37 PM

240w with 90k linear feet. Copies have a heavy background when scanning originals, and prints from files have very light background on the far left side. I replaced the developer, did not help at all. Unit has the original drum. Any help is appreciated.