This Week in Copiers Fifteen Years Ago
First Week of January 2009
Real Copier Sales
And the ice goes on.....Here I am on Saturday January 31st, and we are still without power. Ice and Sleet came through the Kentucky area late Monday through Tuesday, followed by snow. I spent Tuesday night listening to hundreds of trees and thousands of limbs breaking beneath the weight of the ice. I do not care to hear that sound again. Each time a limb broke, I waited to hear if it was coming down on my house.... go here or the rest of the thread
Enjoy These awesome copiers threads from 15 Years Ago
Weekend Copier Notes from 2/1/09
Neal ·
increase its sales to law firms. BLI recently issued a review of some of the copier manufacturers’ customer satisfaction guarantees: - Kyocera = 3 years - Oce’ = 5 years or length of lease - Sharp = 3 years - Toshiba = 3 years or length of lease - Xerox = 3 years or length of lease Toshiba claims that it has signed up 60 of its dealers for its Encompass managed print services program, based on FM Audit software. Toshiba, in a cost cutting move, announced it will close several computer chip plants
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Module 3 added to Selling the Value of Ricoh Course on the Ricoh Connects Training Po
Art Post (Guest) ·
Ricoh - the Value Proposition Selling Strategy course and learn what's driving the market today, what concerns resonate most with customers and how you can increase your sales by directly addressing these needs for your customer. The Value Proposition Selling Strategy Course will consist of 4 Modules total. Module 1, 2 and 3 are available now. Module 4 will be added March/April 2009. Each Module has a quiz. Even if you have already been marked completed, you must complete all available quizzes
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Kodak denies rumors that it's selling commercial printer business
Art Post (Guest) ·
Eastman Kodak Co. is not — repeat not — planning to sell off its DigiMaster and NexPress commercial printer business. At least for now. The company is trying to assuage fears of some of its customers that it might shed its toner-based printer line. NexPress and DigiMaster printers both are assembled at Kodak’s facility in Gates. Kodak had pointed to the toner-based printer business earlier this week at its annual investor conference in New York City as one area needing a new business model. In
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Re: Supply Price Increase
GMAN ·
I understand that this is indeed due to yen issues, but was accelerated due to COMDOC. Competing against IKON and RBS in our respective marketplaces may get tougher.
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Re: Supply Price Increase
uofavb9 ·
This price increase for Ricoh does not discriminate as it is hitting all dealer's, VAR's and direct RBS Branch's. I'm guessing that Xerox, Canon, and KMBS will all follow suit.
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Web Print Tool
I have a W2400 customer who wants to use the WBT. When following directions in the manual, my technician is not able to access the program. Tech services are not able to assist with this either nor can they tell us if there should be a program...
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Supply Price Increase
GMAN ·
How can Ricoh increase Fax & Printer supply pricing by 5% (effective March 1, 2009) during these tough times? Profits on the decline.
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Re: Global buysCOMDOC...yes you heard correct!
JT (Guest) ·
Not to insult my Ricoh sales brethren but as a longtime ComDoc employee/owner the overwhelming majority of the people here look at this as a very, very positive thing. Things had not been so peachy since the Ikon aquisition with a general feeling of being the redheaded step child in regards to support (and possibly pricing) from Ricoh. Just the thought of not having to deal with the RMAP process gets me pretty excited. Only time will tell. I will say that it was amazing how little time it took
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Re: Global buysCOMDOC...yes you heard correct!
Art Post (Guest) ·
quote: I don't think it's appropriate to view the ComDoc acquisition as somehow counter to the spirit of the 3,000 jobs eliminated by Xerox. Well. what if Ricoh laid off 3,000 workers and and IKON (a Ricoh company) went out and bought a 150 million dealer?
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Re: Global buysCOMDOC...yes you heard correct!
CashGap ·
"It is fact that as Ricoh did indeed lay off employees, they went out and purchased IKON." Yes, but which logical fallacy is occuring? Is it post hoc, where we falsely assume that because B followed A, A must have caused B, or is it Joint Effect, where B is held to have been caused by A when in fact A and B were the joint effects of another cause? If Xerox had 3,000 ineffective workers, and it's hard to imagine a Fortune 500 company that doesn't, then the layoffs were appropriate. If ComDoc was
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Re: Global buysCOMDOC...yes you heard correct!
Art Post (Guest) ·
quote: "It is fact that as Ricoh did indeed lay off employees, they went out and purchased IKON." Well, almost right and proves my point, that the money came from the manufacturer and not the subsiderary (I know I butchered that). But, Ricoh did not lay off three thousand workers in order to do the Ikon deal. The point is the economy is a tough issue right now, if the pockets run that deep at Xerox, I think they could have held on the employees and made the purchase! I'm more concerned about
Member
Jaydog
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Re: Winter 2009
been sold here as well as thousands of kerosene heaters. Each store that had these sold out within hours. From a sales standpoint, I am wandering how many customers have equipment that has been damaged from this storm. Our service department will be swamped when power comes back up for all the customers. Thanks again for the prayers and support. It means more than you will know. I have spoken with older folks around here and to there knowledge, it has been over 100 years that this area had an
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Re: Global buysCOMDOC...yes you heard correct!
CashGap ·
I don't think it's appropriate to view the ComDoc acquisition as somehow counter to the spirit of the 3,000 jobs eliminated by Xerox. Xerox is prudent to eliminate positions that efficiency has made unnecessary, and to spend funds to grow the business by acquisition. I cut the grass in my front yard and water the vegetables in the back, but that is not an inconsistent strategy.
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Re: Global buysCOMDOC...yes you heard correct!
JasonR ·
quote: Originally posted by JT: I will say that it was amazing how little time it took for our competitors to hit the phones to our currents and start the negative fear mongering. Well, that's what I'd be doing. Are you happy with your current equipment? You know (Insert Dealer name here) is a (insert manufacturer name here) company now, they won't be selling or supporting that anymore. They'll probably try to move you into one of their machines when your contract is up or they can't service
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Re: Global buysCOMDOC...yes you heard correct!
Have you ever seen a sales rep with a great client base leave for what they believe is a better deal, they generally feel that they have such a great customer base that they will all follow them to wherever they go. But they do not all follow. Customers work with companies as a whole, so they do not really care what they sell as long as they continue to take care of them and keep them happy in the relationship. Now I am sure that everyone can point out end users that have left to go to other
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Re: New 50ppm Color from Ricoh
Fierys coming this month for the 28/33/40/50ppm Color MFPs. GW Scanning with Fiery printing!
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Re: Global buysCOMDOC...yes you heard correct!
CashGap ·
"Well. what if Ricoh laid off 3,000 workers and and IKON (a Ricoh company) went out and bought a 150 million dealer?" That would be similar. Ricoh, in their judgment, would have identified 3,000 employees who represented more cost than value. And Ikon would have found a $150M dealer it could buy for less than it's future value. It would represent at best two independent good business decisions, and at worst a trade-off... let's cut 3,000 overhead positions and add $150MM in revenue...
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Re: Global buysCOMDOC...yes you heard correct!
merlin ·
I could not disagree more also. Being in this business for over 28 years, I have more to another dealer an most of my customers stay with me. Customer buy from the sales person more than the dealer they work for. Most owners will disagree with that.
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Re: Global buysCOMDOC...yes you heard correct!
Global operates as wholly own sub of Xerox and has been buying well run dealerships before Xerox and will continue to aquire dealerships if it makes good business sense. The layoffs and the purchase are mutually exclusive
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Re: Global buysCOMDOC...yes you heard correct!
Art Post (Guest) ·
quote: Global operates as wholly own sub of Xerox and has been buying well run dealerships before Xerox and will continue to aquire dealerships if it makes good business sense. The layoffs and the purchase are mutually exclusive I don't agree, being that I find it hard to believe that Xerox never new they were overstaffed and had off lay off 3,000 workers. The workers were laid off in order to reduce the bottom line, increase stock value. Xerox will suffer from now being understaffed. What will
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Re: Global buysCOMDOC...yes you heard correct!
GMAN ·
Ricoh will surely utilize IKON to go after the COMDOC base and probably not add any Independent Dealers in the Ohio and upstate NY marketplace.
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Re: Supply Price Increase
GMAN ·
Ricoh sent the letter out to all RFG Dealers. It should also be posted on Aficio League, etc.
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Re: Ricoh 240w print options ?
AD (Guest) ·
I have them still: 413025 RW240 External Print Controller $2,050 411738 RW240 External Scan Option $1,290 411739 RW240 External PostScript Option $1770
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Re: Winter 2009
to $500 for the food. I am now waiting on the insurance adjuster to come out and survey my damaged house. Hopefully it won't be long but I guess a week. As for business, I am starting to see cases of electrical surge damage to some of our copiers. 90% of our customers have surge protection, but those that don't are starting to pop up. Thanks again for all your support, thoughts, and prayers. They are much appreciated, and until you go through a devastating storm of any kind, you learn to lean on
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Re: Supply Price Increase
I see price increases also came down for equipment. I got my updated price book this morning for Savin.
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Re: Global buysCOMDOC...yes you heard correct!
GMAN ·
quote: Well. what if Ricoh laid off 3,000 workers and and IKON (a Ricoh company) went out and bought a 150 million dealer? It is fact that as Ricoh did indeed lay off employees, they went out and purchased IKON. Also, now that Ricoh lost COMDOC, additional layoffs are certain.
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Re: Global buysCOMDOC...yes you heard correct!
Chuck ·
Geez, what's with old dog copier guys and Algebra - took it twice in High School and passed it once then had to pass it again in college and barely passed. At RxR crossings I break out in a cold sweat waiting for Train A which left Peoria at 25 mph heading east and Train B which left Detroit heading west at 35 mph to collide 'cause I can't figure out where they'll crash . . .
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Re: Leasing Companies
Sounds like leasing entities which are banks are going to stick around. Personally I do not care about rates, I just expect great service from the rep and a great inside sales department. Sounds like USB is good. Starting to use Key Bank more.
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Re: MPS proposal templates
John ·
I would like to jump in on this and also ask a question. I use the PrintAudit Rapid Assessment Key when I want to take a reading of the network devices. I really like the data collection it provides but I do not have a program/software to import the data directly into in order to create a proposal for MPS. Does anybody have a program that you use that will import/specifically work with the data and format from the PA Key? Any suggestions? John
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Re: MPS proposal templates
JasonR ·
http://www.docuaudit.com/ Docuaudit does that. It'll take results from most print management solutions and plop them into a presentation format. There is still some work to do (setting prices, massaging the data) but it works.
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NRG job threat ‘is not a result of credit crunch’
Art Post (Guest) ·
THE former managing director of NRG International is saddened by news that the company’s local staff members look set to lose their jobs. NRGi’s Japanese parent company, Ricoh, is expected to amalgamate its local arm into operations in the Netherlands, leaving the majority of its 60-strong Guernsey staff jobless. Philip Duquemin (pictured) , who was managing director from 1995 to 2007, said they did not deserve such a fate. ‘I had the privilege of working 22 years with some extremely capable
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