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This Week in the Copier Industry 15 Years Ago

 

This Week in Copiers Fifteen Years Ago

Second Week of April 2008

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Real Copier Sales

What I have learned that makes a big difference in how I continue to make quota each month. Read the quotes posted here on the p4p. This site has probably 1000 years worth of experience right here at your fingertips. I can't begin to tell you how many times a day I will log on to find an answer to a question. Art keeps such a history of posts that covers virtually any problem or question you come across.  read more here

Enjoy These awesome copiers threads from 15 years ago

Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

Art Post (Guest) ·
stronger as a result." Upon consummation of the transaction, DOIC will become a wholly-owned subsidiary of Konica Minolta, and will maintain its current offices in St. Petersburg, Florida and elsewhere. Konica Minolta will supplement the product mix including network-ready multifunctional products (print, copy, fax and scan all in one system) and network printers in DOIC markets beginning in mid-2008. DOIC will continue servicing its customers with its highly trained sales and service teams. Frazier
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Konica Minolta and Oce' Strengthens Buisness Alliance

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Office printing systems: Konica Minolta will supply its products to Oce on an OEM basis, from its entire product line. Production printing systems: Both companies will supply products to each other on OEM basis. For the joint developed products, each party will sell through each sales channel with each brand. This strategic business alliance will provide Konica Minolta with entry to one of the most extensive provider in the industry for office as well as production printing systems and related
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RICOH AMERICAS CORPORATION UNVEILS

Art Post (Guest) ·
7500 Series. To meet the changing needs of the marketplace, Ricoh upgraded the Aficio MP 5500/MP 6500/MP 7500 Series and increased its print speeds to offer users more efficient and productive copiers at an aggressive price point. With speeds of 60 pages per minute (ppm), 70 ppm and 80 ppm, respectively, the Aficio MP 6000/MP 7000/MP 8000 Series provides users with professional, high-quality, black and white prints. In addition, quick warm-up times and a single-pass duplexing document feeder that
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Ricoh May Miss Profit Target as U.S. Sales

Art Post (Guest) ·
Ricoh May Miss Profit Target as U.S. Sales Decline, Nikkei Says By Jason Clenfield April 12 (Bloomberg) -- Ricoh Co. of Japan may miss its pretax profit target for the 12 months ended March 31 this year because of weak sales in the U.S., the Nikkei newspaper said, without citing where it got the information. The maker of copiers and printers is expected to report pretax profit of 180 billion yen ($1.8 billion) for fiscal 2008, down from an earlier estimate of 192 billion yen, the Nikkei said
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RICOH PRODUCTION PRINTING BUSINESS GROUP CONDUCTS EDUCATIONAL SEMINARS

Art Post (Guest) ·
president of Marketing, PPBG, Ricoh Americas Corporation. For more information on PPBG please visit www.ricoh-usa.com/ppbg . About Ricoh’s Production Printing Business Group The Production Printing Business Group (PPBG) of Ricoh Americas Corporation is dedicated to delivering state-of-the-art, high-speed production systems that provide efficient document workflows with high-volume production printing and finishing. Incorporating superior engineering, service, reliable technology, and extensive software

CANON U.S.A. DELIVERS TWO NEW PRINT CONTROLLERS TO HELP REALIZE THE FULL POTENTIAL OF

Art Post (Guest) ·
color intensive corporate environments that require color accuracy. “The new ColorPASS-GX200 and imagePASS-H1 will allow businesses and mid-level production users to achieve faster processing, unimagined color output, and benefit from extraordinary control over their printed color documents,” said Sam Yoshida, vice president and general manager, Enterprise Systems Division, Canon U.S.A. “By better managing the color print process using these feature-rich controllers, users will be able to
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CANON U.S.A. ADDS TWO NEW MULTIFUNCTION SYSTEMS TO ITS COLOR imageRUNNER SERIES FOR S

Art Post (Guest) ·
Lake Success, N.Y., April 1, 2008 – Canon U.S.A., Inc., a leader in document imaging and office solutions, today announced the addition of the Color imageRUNNER C3480 Series and the Color imageRUNNER C3080 Series. Joining the Color imageRUNNER C2550 announced in February 2008, the Color imageRUNNER C3480/C3080 Series models bring time-savings, performance and high-quality output to smaller offices and workgroup environments. With print speeds of up to 34/30 pages-per-minute (ppm) in monochrome
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Used Copier Sales

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We used to do great business in used. Good for the company and great commission for sales rep, seems like used has driedup now - anyone else having the same problem? Any suggestions on how to reverse this trend?
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CANON U.S.A. BRINGS THE POWER OF ITS imageRUNNER LINE TO THE DESKTOP WITH THE ADDITIO

Art Post (Guest) ·
printers are powered by the same high-performance system architecture developed for Canon’s Color imageRUNNER line -- delivering extraordinary productivity, robust functionality and enhanced processing capacity. The new models provide fast first-printout times and high-quality letter-sized output speeds of up to 30 pages per minute (ppm) in color and 31ppm in black-and-white, as well as 1200 X 1200 dots-per-inch (dpi) resolution. These models also produce remarkable color and monochrome documents
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Ricoh 615c

Jomama (Guest) ·
Last year this machine was getting some bad press and I'm just wondering if things have improved. Is anybody selling it? Hows the color? Hows the service?
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

Art Post (Guest) ·
Also, internally Konica/Minolta just announced Alan Nielsen as the SR. VP of Dealer Sales...
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

Art Post (Guest) ·
This was posted last night by another Canon P4P member. Now that Xerox has purchased Global, and KM has purchased Danka...........well that makes a total of 2 large distribution channels that will no longer be Canon re-sellers. The Global deal stung a little, but this is really going to hurt. Maybe Ikon is in Canon's sights? For Canon's sake, I would sure hope so because if I were Ricoh, I know I would be planning my next move. Ricoh dodged a bullet on this one (Danka). If Ricoh were to go
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Address Book Upload for Ricoh MP2550

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Could someone give me instructions on how to upload an address book for an MP2550?
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Copier life expectancy

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Does anyone have any data on copier life expectancy?
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Re: Salespeople Get No Respect?

Art Post (Guest) ·
so in conclusion to the story, management blamed sales person for cc'ing Red in an email to management. Salesperson thought it would be GOOD that they know also. Nothing is being done about the nasty vm's. Salesperson then stated they will just not acknowledge Red anymore. So, it is almost two weeks later nothing is delivered, backordered from Ricoh on accessories, and no delivery in site for at least 7 or eight more days. Salesperson is now looking for a NEW job!
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Re: PB3050 on an MP5000

DRichard (Guest) ·
Problem "solved"? We have the basic version of this model, (no HDD, extra memory, etc.) So no auto continue feature. If we add the document server (HDD) we will then gain auto continue. It would be nice if Ricoh mentioned this in compatibility notes (Product Support Guide). We have a customer who may not like paying for an LCT to do large uninterrupted copy jobs, only to find their job incomplete and the copier waiting for them to press the start button again. Thanks for opportunity to
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Re: Copier life expectancy

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Jomama Posted Mon April 14 2008 07:51 AM quote: It is actually the law that any manufacturer must maintain parts for 7 years after the last date that the product is sold new. What kind of law? How would that be enforced on overseas manufacturers? Beats me...all I can say is that in the 27 years I've been in the business, I have represented every manufacturer except Xerox and Sharp (including some not around anymore like Saxon and 3M) and everyone says the same thing. How does the U.S. get
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RBS "Rules of Engagement"

Art Post (Guest) ·
In a letter to RFG Dealers Kirk Yoshida outlines a new rule of engagement for RBS. Basically RBS is not to solicit business from any account which is a Ricoh, Lanier or Savin customer of an RFG Dealer! send me an email and I will email you a copy of the letter if needed.
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Re: Konica Minolta Pro 1050

5050 (Guest) ·
.005 is still very profitable on this device....One great way to displace this machine is with a duplicator: It's a niche market but if you find Low Coverage Environments that need to run very heavy or a substrate not conducive to heat....Trust me,,,just demo your dup - You'll win.
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Re: Kofax Capture compatible with 8025e

Art Post (Guest) ·
I have little experience but I do remember presenting a solution with kofax with a ricoh scanner. At that time I needed to purchase a kofax Adrenaline 650 board for the scanner or the pc, can't remember. You will also need to know what version of Kofax Capture/Ascent Capture they are using. Check with them http://knowledgebase.kofax.com/faqsearch/search.aspx
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Re: IP Fax, Internet Fax, or LAN Fax

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To me it sounds like they need to get a dedicated fax line instead of trying to compensate with software. This would be most simple and most reliable.
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Re: IP Fax, Internet Fax, or LAN Fax

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quote: To me it sounds like they need to get a dedicated fax line instead of trying to compensate with software. This would be most simple and most reliable. I don't see anyone recommending software for this issue in this thread. Obviously a dedicated fax line would be the best solution but my interpretation of the OP's message is that they were trying to avoid that.
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Re: IP Fax, Internet Fax, or LAN Fax

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quote: What I mean is that while there are other solutions, #1. how much money can you make on them #2. do you or your service department really want to learn and support them? #1. It means we can separate ourselves from the other guys that tell the customer that they need another dedicated fax line at $30 to $50 a month. #2 Sure it's a bit of a risk at first but it's a $99.00 piece with a one year warranty. Let the customer know up front that it's not covered under the maintenance program
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Re: Used Copier Sales

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That's puzzling. It should be better now than ever with economic factors being what they are and what does the 2550 do that the 2022 doesn't do? Color scanning? Is that worth paying double? What about used color? We are finally seeing good used color boxes (other than the original 1200 series that we would never put back out) becoming available. Used digital Wide Format has merit if you know where to look. We don't do much cost per copy that includes the equipment but it is a sales strategy
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Re: user codes on ricoh printers

mmetal (Guest) ·
the ricoh cl3500n thanks
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Re: user codes on ricoh printers

Art Post (Guest) ·
I have a CL3000 and if I added the hd, I would then get these additional features: Locked Print and Sample Print. What I would do is downlaod the RPCS driver for the CL3500, and then add the HD and see what additionals features are avaialble. I would say it has to do with the hard drive, however check out the driver first.
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Re: Whose is Gonna Acquire Who in 08!

Art Post (Guest) ·
Looks like I forgot to include KonicaMinolta, just goes to show you that you can't figure out this business!
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Re: user codes on ricoh printers

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into the printer, then go into Configuration/User Authentication and select what you want to manage. Then as Art said, you'll need to enter the user code into the print driver. With the RPCS it is a one time thing and it's computer specific. With PCL, you can change the user code as you like. Another note, you have to do something to initialize or tell the printer it has a hard drive, this is beyond me and usually our service department does this.
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Re: W2400 Embedded Printing

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Here's an update on the printing problem. When using our windows drivers, it seems as though the print output is predicated on the application. For example, let's say you create a custom size that is 36"x100". If you were to print a 36"x50" file out of Catia (using the custom page size you set up previously), you will get 50" inches of drawing image and then 50" of blank paper. If you repeat this procedure but print a document out of MS Word, you will get 50" of image and then the W2400 cuts
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Re: RICOH AMERICAS CORPORATION UNVEILS

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Why no color scanning? This lack cost me a deal against Xerox!!!
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Re: Copier life expectancy

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I would say as long as they have parts available, whether new parts or from old trade ins. One of the conversations that I have with people is that unlike before, our systems now have two lives to consider. Because our systems are now an intergral part of the overall technology of a business or organization, they need to not only realize that there are both a mechanical and a functional lifespan to their system. As I said earler, as long as there are parts available, we can keep a copier going
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Re: Copier life expectancy

Jomama (Guest) ·
Yes, I agree, most companies outgrow their copier. Obviously, the most important change was in connectivity. Digital technology and modular technology added to reliability and total uptime for productivity. Whereas with analog machines, they are older, cheaper and they can be rebuilt until the cows come home.
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Re: Copier life expectancy

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Ricoh use to claim that they would guarantee parts availability for 7 years after a product was discontinued. Not sure if that still holds true but that was the standard.
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Re: Copier life expectancy

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As for the parts availability of any of the Ricoh series, you can find that info on ROL under the Parts Bulletins.
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Re: Copier life expectancy

Art Post (Guest) ·
Heres how Ricoh does it: "The period of assured parts avialability is seven years from Ricoh Corporation's product discontinuation date. After the Final Month of Assumed Availability for a discontinued model, procurement of such parts may not be available. After the termination of Parts Availability, theere is a high risk of being unable to obtain such parts."
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Kofax Capture compatible with 8025e

NOEservice (Guest) ·
Had a customer ask if their Savin 8025e was compatible with Kofax Capture. Can anybody help with this question?
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Sorters for Duplicators

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I have not been asked this question in 15 years, so I need some help from all. Risograph used to have a 27 bin sorter that could be attached to their duplicators but cost about the same price as the duplicator itself. They were cumbersome and really defeated the purpose of what a duplicator was designed to do, but nevertheless, they did sort. I have a new customer that wants to see if they are still available for the Ricoh series. Ricoh tells me that they are partnering with MBM Corp for
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Document Mall

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Looking for some feedback about Doc Mall? Is anyone selling this service, and if so how is it working for you and the end user? Is there much money to be made? Thanks in advance for any replies.
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IRGA Show

Art Post (Guest) ·
Heard today Ricoh is showing a 10ppm (possible upgrade to 480W) and a 14 ppm system. WOW! Jopefully one of these will have color scanning
-=Good Selling=-

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