This Week in the Copier Industry 15 Years Ago

Art Post (Guest) · 11/20/077:33 PM

service document management systems such as printers, copiers and multifunction devices; network integration services; and electronic presentation systems. As an office technology dealer, Global sells products from various suppliers including Xerox, Sharp and Konica Minolta. Xerox acquired Global Imaging earlier this year and operates it as a wholly owned subsidiary within Xerox's North American operations.

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Old Glory · 11/16/077:48 PM

Just got this from a friend who is a Sales Manager..."Things ARE a bit different here… Although we are and will be Hughes-Calihan, it is now a wholly owned subsidiary of Konica Minolta. They will be closing the direct KM branches in AZ and NV, and folding them into us in April. We no longer offer Lanier… This is pretty big news. They are (were) a very big Lanier Dealership with 6 offices in AZ and two in NV. Art, you may want to post this on the Konica Minolta Board.

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Art Post (Guest) · 11/20/074:45 PM

consumption is low," comments Head of Production, Mark Savage. The press runs for six days a week and produces an average of 1.5 million prints each month. The Speedmaster SM 52 with Anicolor technology was also the highlight at all of this year's open house events in Germany. Buyers are already lined up for the demonstration presses. Anicolor Details Printing with Anicolor creates less waste and is more eco-friendly Heidelberg introduced Anicolor inking unit technology on a Speedmaster SM 52 four

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Art Post (Guest) · 11/17/0710:27 AM

to as Xeroxes. Several big corporations were chasing the same goal. All wanted to make a system that would replace carbon paper and mimeographs. "The beauty of Carlson's invention was that it let people make copies at the point 15f receipt, not just at the point 15f origin," said Horace Becker, a former vice president of engineering at Xerox who was on its original copier engineering team. "Today most copies by far are made where someone receives a document, not where it's first created

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Art Post (Guest) · 11/20/074:42 PM

printing - delivering a new solid ink platform with the Phaser™ 8860 that for the first time lowers the cost of color printing to that of black and white. Xerox has launched 18 more color devices this year. More than 40 billion color pages will be printed on Xerox systems in 2007, about a 10 billion page increase over last year. In the third quarter, revenue from color grew 13 percent and now represents 39 percent of Xerox's total revenue, up 3 points from the third quarter of 2006. Color pages

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wideformat (Guest) · 11/20/071:21 PM

MFP's to customers that liked doing wide format business with me. I also have a file with quotes from Ricoh, Savin, and Gestetner (now Lanier) dealers with ridiculous cut prices on wide format where I have had to gnash my teeth and walk away. On the follow-up, nearly all end-users were dissatisfied with their purchase, I even made money training a couple of them after the genius dealer couldn't figure out how to make it work. One guy even told his buddy to spend the extra money and buy from me

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Art Post (Guest) · 11/17/0711:02 AM

I have NEW in the box Printer/Scanner Unit for Ricoh Typ 3030 # model B767-57. Everything is complete. Dealer cost is around $943 Maker offer here or email to art@p4photel.com

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Art Post (Guest) · 11/20/074:46 PM

flagship Xerox iGen3 Digital Production Press and DocuColor™ Digital Color Presses producing more than 13 billion 8.5" x 11" (A4) equivalent impressions in 2006. Xerox Presses Increase Market Share in 2006 According to estimates by InfoTrends, Xerox's installed base of DocuColor and iGen3 presses accounts for approximately 50 percent of the total 2006 worldwide page volume printed by high-speed production color printers. InfoTrends determines page share by using the independent, industry-standard

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Art Post (Guest) · 11/18/078:26 PM

RBS in New Jersey especially the Reps that handle Ocean County, New Jersey. Too make a long story short, we were in a very competitive deal with Xerox for a 240W back in May. We sold a 240W with a one roll feeder and plotbase print n scan for a low amount (I needed one more to hit my quota). I did the deal, did the training and moved on. Five months later RBS walks in and told them and they put it in writing that they sold there last 240W with a dual roll feeder, plotbase print and scan

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Wallin Team · 11/20/072:07 PM

PCWin has the ability to specify the order the pages will print; Auto, Standard and Reverse. If you print to the upper exit, all 3 ways will give you the results you would think with Auto being the same as Forward. When you print to the lower exit, Auto prints in reverse order and does not work. If you hold your mouse pointer over the pull down in PCWin, the message reads "Auto means reverse if face up, else forward". This would be true if you were printing to a tray off the back of the

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Jay · 11/19/072:37 PM

You can get it from the Savin site. Your looking for the 2525/3030 (E-3000) PPD for the MacOS X (Ricoh calls it an E-5000 but it’s the same). No additional hardware is needed. I used it in a PC environment so I can’t tell you for sure it will work with a MAC but I don’t see why not. Postscript is Postscript. Good Luck.

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Jay · 11/21/073:11 PM

Savin Downloads The engine in the CLP240d is basically the same as the c3535/c4540. So go to the color multifunction drop down and select the C3535/c4540(E-5000) click go. Scroll down to the Mac OSX section and download the PPD Installer. The ppd installer contains the "driver". Run the ppd installer on the Mac just you would to install any printer on the MAC. Basically the MAC thinks it printing to a C4540 with a fiery (postscript) but its not. It's really a CLP240d. As far as the CLP240d

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Neal · 11/21/077:01 AM

It would make sense, it's obvious all other efforts to make inroads into the copier world have failed miserably and perhaps after seeing Xerox buying Global to finally make the down the street work for them, HP sees the light.

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Old Glory · 11/22/073:25 PM

Just a word of warning, you would be fired on the spot if you sold equipment on the side while working for my company, regardless of who gets the maintenance agreement. Selling equipment for one company (you) while employed for another is a serious breech of contract and would not be tolerated with most companies. It really is no different than if you sold copiers for one company while employed for another.

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Art Post (Guest) · 11/20/075:14 PM

Found this link today! Ricoh Production Printing Portal

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jswinberlin · 11/19/0712:39 PM

Ran into a problem with a prospect printing to a Savin CLP240d where colors were incorrect. Printing from MAC OSX, Adobe Illustrator. Sent the file to my upline IT support and at first they were unable to recreate the problem. Then, they realized that they were using Creative Suite version 2 and the prospect has version 3. They were able to recreate the problem with version 3. Now they believe their is a shortcoming in the hardware and "they do not see any adjustments in the near future on this

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Old Glory · 11/16/078:49 AM

$3.39 in Orange County...I've been at Ricoh training all week.

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Shaja · 11/16/079:46 AM

Working, yes. Stumped, yes. You've got me puzzled at how to accomplish the automatic batch file renaming. I'm aware that there are various shareware and downloadable programs out there that claim to be able to do this, but isn't part of the problem that every fax will be laid out differently? So, then, you wouldn't be able to set a field rule for a zonal OCR. So back to being stumped. As for automatic capture, index, and filing with full rights, check out Prism Software's DocRecord. http

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Neal · 11/17/076:45 AM

likely a trend that will continue. Albin, another large KM owned "dealership" out of Detroit has just purchased a small and failing KM dealer in South Bend. As a KM dealership here it should be interesting to see what effect they will have in the marketplace. I love the KM line, especially the 60ppm and up b&w and the color. We also have Canon, so we shall see.

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Neal · 11/17/075:13 PM

I remember that when I first got into the copier business that this story was the very first required reading. thanks Art!

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Professor X (Guest) · 11/19/078:32 AM

If you have a signed contract and RBS quotes a lower price, you have grounds for a law suit. It's considered unfair business practices and tortuos interference. Your dealerships laywer should send a letter to Ricoh's legal council seeking compensation. The last thing they want is a lawsuit.

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Jay · 11/19/071:39 PM

Try the E-5000 Fiery diver. I had a similar issue out of Adobe IN-Design and the color was much better with the Fiery Postsript driver. You will lose some features , like finishing, but it will print.

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Toner Soprano · 11/19/078:59 PM

Legally Lanier/Ricoh will give Hughes-Calihan about three years of support. It doesn't leave Ricoh with many choices for dealers in AZ and NV. Ricoh is not exactly in love with IKON. Ricoh is currently building it's own direct branches in AZ and NV.

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CopyFax Jax · 11/19/0711:21 PM

Art, I agree with the Professor. I have consulted with my father, who works in the class action lawsuit business, and he indicated we (independent dealers) may have grounds for a class against Ricoh Direct branches. The area is very gray but I don't think they want to hear that a large group of independents dealers are seeking compensation for questionable business practices. RBS is in our backyard now and they are very predatory with their pricing (and they deliver very little in terms of

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Art Post (Guest) · 11/19/0711:52 PM

I just looked it up: Predatory pricing (also known as destroyer pricing) is the practice of a firm selling a product at very low price with the intent of driving competitors out of the market, or create a barrier to entry into the market for potential new competitors. If the other firms cannot sustain equal or lower prices without losing money, they go out of business. The predatory pricer then has fewer competitors or even a monopoly, allowing it to raise prices above what the market would

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Art Post (Guest) · 11/20/074:12 PM

quote: Originally posted by Wallin Team: I have 2 customers that are looking to do half scale prints of their 30x42 drawings. I do not see 15" or 21" marks in our paper drawers and did not see those sizes in the 480W cassette drawers. Is there any way we can accomplish this? You probably know this already, single sheets through the by-pass. I'll keep thinking

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chops · 11/20/0710:13 PM

I wonder if the plastic flipper inback which regulates print output (covers a sensor) has anything to do with it. Could be over-riding communication. Have them manually change the current postion and see what happens..just a guess !! Greg

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chops · 11/20/0710:21 PM

Do they really have 21" and/or 15" roll paper available ? I would have them put 22" inch (standard and available) paper in and do a user define print size, making the defaults "auto-rotate", "middle-center" . Also do "maintain ratio" and "cut-select" to ANSI C, 17 x 22. Explain the benefits of an extra 1" border and you'll be fine. Greg

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Neal · 11/21/077:06 AM

wideformat, you are so right. it is a completely different animal and most dealerships don't really do it right. I was with a dealership that was sold on marketing the wide format product and because of the way they set up the comp program the rep and the manager made the same spiff whether it was sold at retail or salesmans outcost. given that there was no incentive to do anything than just place the box.

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jswinberlin · 11/21/079:13 AM

Make sure that in Adobe Reader Page Scaling is set to None, Auto-Rotate and Center is deselected and Choose Paper Source by PDF page size is deselected. The application is overriding the print driver and messing you up.

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jswinberlin · 11/21/079:14 AM

If I'm not mistaken, this requires the Fiery. This would double the price of the printer.

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Jay · 11/21/0711:40 AM

You do not need a Fiery. In fact Fiery is not an option for that model. The Firey Driver is nothing more then a postscript diver with a fancy face. You can use it to print to a non fiery device if it has postscript installed. . It will work. I've done it in a PC environment. You will some lose functionality because of loss of bidirectional communication. I used it recently at a customer using a PC and running Adobe In-Design. The colors were way off and I tried every driver. When I tried the

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AD (Guest) · 11/22/071:10 PM

I stock and sell 15" paper (for other plotters that are spindle - loaded) but don't move very much, partly due to the need to offset the roll and CAD page setup hassles. Most customers are content with 22" output. Ricoh users don't have any choice.

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Jay · 11/16/078:04 AM

Try forcing the network speed on the MFP to either 10 or 100Mbs. I have seen that fix MAC slow print issues in the past.

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Jay · 11/21/073:46 PM

That Sucks. I can't say that we haven't seen screw-ups like that before where I am but the sales rep wouldn't be on the hook for the missing equipment. We have a specific return request form. If we fill it out correctly and it doesn't get picked then the reps in the clear.. Except any possible damage control with the customer. In spite of that ... Try to have a Happy Thanksgiving....

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Art Post (Guest) · 11/16/073:33 PM

Need a dealer in Peroria, Ill, to offer a maintenance agreement for a Ricoh 3035, doing about 30K per month! Please post here or email me art@p4photel.com

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Wallin Team · 11/20/071:54 PM

I have 2 customers that are looking to do half scale prints of their 30x42 drawings. I do not see 15" or 21" marks in our paper drawers and did not see those sizes in the 480W cassette drawers. Is there any way we can accomplish this?

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Art Post (Guest) · 11/21/079:12 AM

Lets see, I'll try and make a long story short. Sold a new client 8 bp20's, 2 MP161's, 1 C 4500spf w.bookletmaker, 10 license of ecopy desktop. This customer had a c811dn with bookletmaker and an MP161spf, we had to buy out the lease, still with buying out the lease we made a tidy profit and had the c811dn and the 161spf to sell. We instructed our pick up company to pick up the c811dn and the 161, they went a few days later and got the c811dn and picked up the another machine (a fax not ours

-=Good Selling=-