This Week in the Copier Industry Five Years Ago
Third Week of April 2017
Greg and I had a chat late on Good Friday. We spoke about how the industry has changed, the amount of good people (including sales reps) that we've lost in the last two plus years. It was agreed that our future is not about copier and print devices but more about how we can learn more about our clients and ask business questions that will allow us to understand what's good and bad about their business. More often than not understanding the client on a business level will enable us to provide options to their business and allow us to be a valued partner.
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