We've all been there, but it really sucks when it happens.
On Wednesday I had an appointment that was a 2 hour drive. Yup, it was a lead and a wide format lead at that. The client had interest to buy or lease now and wanted to meet. I left an hour early for that appointment because it's not often that I'm in that area of New Jersey and wanted to make sure I was on time. In addition I could make a pit stop, scout the area for some knocking on doors. I was 45 minutes out when the client emailed me and stated he had to leave the office and was not feeling well. Yup that's a bummer, however the client wanted to meet on Thursday of Friday of this week.
On Wednesday we emailed back and forth and scheduled for today at 11AM. This time I was okay with arriving 10 minutes early. I arrived 15 minutes early, sat in the car and went though some emails. Couple minutes later and I was out of the car and at the front door. Frak, the door was locked, thus I knocked. No answer, I stood there for another 5 minutes and knocked again. Nothing.....I then got out my cell phone and called the office, the call went to voice mail (I did leave a message). Went back to my car and pulled my car right in front of the office so I could see if anyone walked in. Fifteen minutes later I sent and email and then sent a text. No response for anything!
I had a little bit of time and decided to wait another 20 minutes just in case he would show. After waiting almost and hour, I called it quits and drove to my 2PM appointment. WTF! 5 hours wasted in one day and I only had two selling days left. Can't wait to see if I get an email or a call on Monday.
Enjoy these super threads from ten years ago this week!
Cannata Report for 2004
Guest ·
And the winners are: MFP Monochrome Product of the Year–Ricoh Aficio 2090 MFP Color Product of the Year–Konica Minolta 8050 MFP Color/Mono Manufacturer of the Year–Canon USA, Inc. MFP Facsimile Manufacturer of the Year–Sharp Electronics Corp. Printer Manufacturer of the Year–Ricoh U.S. Dealers Choice Manufacturer of the Year–Toshiba
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Solutions selling is more than
Guest ·
Solutions selling is more than just a life preserver If a customer is like a drowning man, any island will do. But a solution for this man is an island where he can go ashore and find clothing resources, coconuts and fresh water, too. The savvy salesman in any market sees that sales and service intertwine. For example, when a hunter shops for a shotgun, he'll need shells, but might need a vest, boots and socks and maybe a hand-warmer, too. Customers for copier-printers can get the basic box
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Fuji Xerox Develops System Chip to Speed Color
Guest ·
Fuji Xerox Develops System Chip to Speed Color Printing , 12.15.04, 12:24 PM ET Asia Pulse Pte Ltd TOKYO, Dec 15 Asia Pulse - Fuji Xerox Co. has worked with Renesas Technology Corp. to create a system chip that significantly speeds up the printing capabilities of multifunction copy machines. By designing dedicated hardware to perform the image-processing tasks normally done by software, the copier can print out as many as 60 color pages a minute. With software, the top output is limited to
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Savin Trade In Program
Guest ·
Does anyone have a copy of the Savin trade-in program? I am at a dual line dealer that loves Canon. It is like pulling teeth to get the info I need. It drives them nuts to have a Ricoh lover in the dealership. lol
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Maybe "Santa rally" in economy will bring copier customers
Guest ·
Maybe "Santa rally" in economy will bring copier customers The U.S. economy is moving into the holidays with 15 months of job growth, rising stock prices and oil prices dropping. Maybe the "Santa rally" Wall Street investors want could result in end-of-year copier-printer sales boost, but only time will tell. The U.S. economy added 2.2 million jobs since August 2003. The unemployment rate of 5.4 percent didn't increase from October to November, according to the Bureau of Labor Statistics of
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Re: Solutions selling is more than
Guest ·
Right On Art & Neal! Required reading must include... Selling to VITO : the very important top officer, Parinello, Anthony. He has a second book out now as well. Powerful!! This suggestion is worth big money! I would be interested, as would others, in hearing success stories from members who have used the Selling to VITO method. My first VITO inspired sale was when I was selling copiers four or five years ago and brand new to selling a software solution. All I really knew about software at that
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Canon Dealers Meet in Las Vegas
Guest ·
The busy fall dealer meeting season came to a rousing end in October with Canon?s annual Digital Solutions Forum at the Mandalay Bay in Las Vegas, Oct. 27 and 28. The two-day event featured the obligatory social and networking functions as well as a technology showcase and seminars focusing on such areas as variable data printing, color publishing, emerging host print solutions, document management, and document distribution. Rest of Story
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Re: "What is your biggest competitive challenge?"
Guest ·
Pricing does become the focus all too often! Unfortunately, the article simply regurgitates a problem we can all relate to, but does not offer any solutions. Try this. Read our selling guide "Using Virtual Copier to Sell Digital Copiers". Weighted toward VC, of course, the information is valid regardless of the solution you are selling. For more solution sales information visit our web site or contact me directly. Our resellers have access to a treasure-trove of solution sales and marketing
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Xerox Digital Service & Supply Pricing
Neal ·
anyone have anything on the street pricing for any of the Xerox Wide Format Digital Systems? Service? Service and Supply?
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Re: Sending jobs to Plotbase
Owners of jobs are listed as guests becuase that is how the network administrator set them up in user groups. Can be changed by administrator by "start-settings-control panel - users and passwords. When sending jobs to plotbase, there is no way to save them from the print Q. That would be like trying to catch a job as it spools to the Ricoh CL 3000 and save it. They can save the job as a PLT or a DWG directly from the native application, or they can save job sets at their local workstation by
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Re: Macs/1055/Secure Printing
Jay ·
Just got an update on this and I have good news and bad news. The good news I just got a customized PPD installer from Ricoh to allow printing from Mac OS X to the Document Server/locked print/secure print but it has some limitations and, according to the documentation, its only for the Aficio 1022/1027, Aficio 1035/1045, Aficio 2035/2045, Aficio 1224C/1232C, Aficio 1060/1075, Aficio 2090/2105. The bad news is the 1055 is not mentioned. I will email it to you for you to try.
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Re: Can HP Protect Its Printer Kingdom?
Neal ·
one thing that I am waiting to see is how the HP printer dealers are going to handle the real world of "copier" repair. you know longer are replacing the guts of the system when you change the toner cartridge and having your main copy system down for any length of time is unacceptable and their isn't a spare in the IT room. all i can say is welcome to our world HP. I'd rather be in our place having the experience of my service staff learning perhaps printer repair than having a printer tech
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Re: New Sales Rep Compensation plan
Guest ·
could sure reduce some big time costs for dealers. And perhaps, it just might generate even more sales and higher margins. Having been in the copier biz and now the software development biz, I thought I'd throw in my unsolicited two-cents worth!
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Re: Fuji Xerox Develops System Chip to Speed Color
Guest ·
What will our responce to this technology because Xerox will place this play up and down their copier line?
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Re: Install Roll Feeder Settings
Guest ·
Problem SC508 code (cutter error) Ricoh bullentin #B125-008 The cutter has malfunction, even though all I did was replace the waste toner container. You can turn the roll feeder back on by following these steps after the SC508 error has occured. [LIST] User Tools System Settings Key Op Tools Next key Select "Do Not Use By-Pass" Select "OK" Exit Out Turn On & Off Hope this helps, there is suppose to be a software fix in the near future.
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CL7100
Guest ·
Can anyone help me out with a more detailed Spec Sheet for this machine, perhaps a sales guide or something of that sort? Thanx Warrenm
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JP4500 HELP
Guest ·
My customer threw away the master spindels and Ricoh is on back order till end of Jan 05. Can anyone help us!
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Leads in Ohio
… - products and services to support a field sales force - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - tools and services for software and application development PARTNERS none stated PEOPLE Greg Moore President and Chief Executive Officer Rob Doone Chief Financial Officer Bill Emerick Chief Technology Officer and Senior Vice President, Engineering Dennis Brouwer Senior
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Service Contracts
Guest ·
It seems that street contracts continue to change. What is the latest to protect the service department from a color copier that eats to much color toner (high coverage jobs)?
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WF Paper RFG
Here is the contact: DAVID READ Director Paper Group Tel. 203-967-5092 Fax. 203-967-5016 david.read@ricoh-usa.com
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1515mfp
Guest ·
Anybody else having problems with the CD that comes this this MFP model. I installed 4 this week and the Gestetner CD would not autorun/ I mean I could install print and lan-fax using the add-printer wizard so it wasnt a disaster. At first I thought the customer had a bad CDRom, but after the 3 ws, I couldnt use that one anymore. Next day, same thing. So Now I just automatically use the wizard. Sweet little machine tho.
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Aficio 200
Guest ·
Does anyone know what type of memory was used for the printer upgrade on this model?
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Re: Viewing PDF Thumbnails in Plotclient Win
Sitting at a remote desktop, you may want to view the files before sending to print. If you adding files from a disk given to you, you would not know what the files looked like unless you could see the thumbnails or individually launch each one. This would be time consuming. The whole idea behind using Plotclient WIN to print the PDF's is so that you do not have to launch and print each one individually. With respect to adding the files to the queue at the server, I am not sure what you mean
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Re: Leads in Quebec
BioEnvelop Technologies Corporation http://www.bioenvelop.com WHAT IT DOES It designs, manufactures, develops and markets biodegradable protein-based coating and packaging solutions for the agri-food sector. EVENT 12-10-2004--$1.25 million in a private placement OPPORTUNITIES company expected to make purchases to support... - advancing research and development - sales and marketing initiatives - general working capital purposes potential opportunity to provide… - products and services to
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Re: Ricoh 1170L Fax (Savin SF-3810)
Yes. Press Menu 5 times to get to Advanced Fax Features, Cursor until you see Receive Forward (not send forward), turn on and input the timeframe. Tested on Savinfax 3810.
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Re: Viewing PDF Thumbnails in Plotclient Win
I can get many types of files to view but not PDF's. A message comes up that says "This file will print but cannot be viewed" Are you able to see PDF thumbnails in Plotclient WIN prior to sending a job to Plotbase?
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Re: Viewing PDF Thumbnails in Plotclient Win
that is the way it is. You can not view PDF files in plotclient win. You can view them in plotbase. You could open in Reader and then print with the WP driver if you need to view before printing. You ar eright - time consuming if you have a batch job. In plotbase, right click on an entry, then click add. I THINK you can add PDF files then directly to Plotbase, and then they can be viewed.
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Re: Service Rates for Fw240
We are having trouble getting roll paper from Ricoh. Can you give me the contact info for your paper source? I have three clients waiting on paper. Any help would be greatly appreciated. Thanks.
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Re: New Sales Rep Compensation plan
Guest ·
LOL!!!! I figured as much. Guess my 2 cents was worth about -2 cents! I know you are humming with Virtual Copier.
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Re: Service Rates for Fw240
what are dealers selling paper for? 36 x 500 rolls and 24 x 500 rolls at 20lb bond? Is there a minimum order and is shipping included?
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Re: Service Rates for Fw240
DAVID READ Director Paper Group Tel. 203-967-5092 Fax. 203-967-5016 david.read@ricoh-usa.com
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-=Good Selling=-
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