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This Week in the Copier Industry 10 Years Ago, The Third Week in January 2009

 

There's a pretty decent thread below about relationship selling. It's ten years old and yes I found it some place on the web.  Speaks about common ground with the client along with trust. Take the three minutes to read this thread.

Relationship Selling – The Buy and Buy

Enjoy the threads from ten years ago this week!

Weekend Copier Notes from 1/18/09

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bundled with Kodak MarketMover, which is a package to assist printshop owners in marketing and selling digital output. The next trade show to show off the latest in new production print systems is the OnDemand Conference & Expo in Philadelphia on 3/30-4/2/09. Among the sponsors are Konica Minolta & Canon. Xerox announced it has sold its first Xerox 980 to Ames, a print for pay in Massachusetts. If you recall, the 980 is the world’s first roll-fed color production system that uses “flash fusing
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Konica Minolta Launches Groundbreaking Series of Color Desktop Printers

Ramsey, N.J. – January 21, 2009 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today unveiled a new line of compact, affordable desktop color printers and All-In-Ones (AIOs) for use in the small office/home office marketplace. The new magicolor® 1600 Series, which comprises two AIOs and two printers, ranks among the smallest-sized printers offered in the entire industry, and
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Konica Minolta Launches New A3 Color Printer for the Office

power of the magicolor 7450 II is ideal for all design and printing needs.” As with all Konica Minolta printers that feature its proprietary Emperon® print system, the magicolor 7450 II printer includes comprehensive and convenient PageScope® printer management tools that make it easy for individuals to set up, monitor, and control print features. In addition, the magicolor 7450 II printer features Konica Minolta smart calibration system – enhanced Automatic Image Density Control (eAIDC) and
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RICOH LAUNCHES THE POSTSCRIPT DRIVER FOR UNIVERSAL PRINT

PRESS RELEASE FOR IMMEDIATE RELEASE Ricoh Web Site: www.ricoh-usa.com CONTACT: Linda Montefusco Melissa Einfrank Ricoh Americas Corporation Peppercom (973) 882-2172 (212) 931-6171 Linda.Montefusco@ricoh-usa.com meinfrank@peppercom.com RICOH LAUNCHES THE POSTSCRIPT DRIVER FOR UNIVERSAL PRINT New Print Driver Increases Efficiency, Allows Users to Minimize Time-Consuming Driver Maintenance West Caldwell, NJ, January 22, 2009 – Ricoh Americas Corporation, a leading provider of digital office
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Ricoh 240w print options ?

We have sold a used Ricoh 240w that has the interface card install in unit. I understand that a external PC is need to use as a printer/scanner. Not being an authorized dealer and not seen one of these machines being used for printing, was wondering what is need in PC to connect to 240w. We had a few requests from other customers looking at wide format. We can pickup used machines from wholesaler and some of them have card installed in copier but do not have the external pc. Thanks
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Top Down Selling

who can sign the order, make the deal, write a check, and say yes. Most salespeople waste their time presenting and selling to gatekeepers, secretaries and influencers. Top Down Selling is one common theme of the highly paid salesman. Start at the top; call the president, owner, senior manager or vice president. Here is the basic selling techniques training process: Briefly state what you are selling and mention a few quick benefits; lower cost or improve productivity. The decision maker can
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TOSHIBA America Business Solutions Wins TRIO of coveted industry awards for latest co

an already strong architecture while boosting speed and improving features to its predecessor models. In addition, this e-STUDIO series is offered at a competitive price point, making it an excellent choice for those in the market for a new color MFP.” The e-STUDIO2330c/2830c/3530c/4520c series is a line of mid- to high-speed color MFPs, developed for multiuser offices and mid-volume printing environments that desire high-quality color printing at monochrome speeds. The series features Toshiba’s
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Realationship Selling

selling process, and why some sales people have such a repeat business they never have to cold call. Let’s take a look. Here are the typical steps in the dating process. First meeting or introduction Second meeting Get to know each other First date, social gathering Second date another social gathering Romantic dinner or movie Meet the parents Pop the question Engagement period Marriage If you ask your date to marry on the first meeting, you will probably get rejected! There is a process and
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Ricoh 60 Day Inventory Status of the MP 161 Series

Please be advised that inventory of the following models and accessories are in limited supply. Mainframes: Ricoh MP 161 Ricoh EDP Code 413606 Ricoh MP161F Ricoh EDP Code 413607 Ricoh MP161SPF Ricoh EDP Code 413613 Accessories: Printer/Scanner Unit Type 161 Ricoh EDP Code 413639 PostScript3 Unit Type 161 Ricoh EDP Code 413646 IEEE802.11b Interface Unit Type H Ricoh EDP Code 402378 Bluetooth Interface Unit Type 3245 Ricoh EDP Code 412666 The inventory is expected to be depleted in approximately
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FABSOFT

FabSoft's Training Page *The MOST Fundamentals I, II Snap Doc classes will only cover integration with Ricoh Family group devices. Ricoh announces Reform PDC, a FabSoft solution designed exclusively for the Ricoh platform FabSoft is pleased to announce that Reform PDC has been added to the Ricoh product line! Designed exclusively for the Ricoh platform, this print, distribution and capture solution automates mission critical workflow for organizations and offers customizable features, which
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Death of a Dealer

, TABS, CBS, KMBS, SBS, Xerox and Global all in our market place, direct branch sales managers were gung ho on buying business and buying clicks, and they had deep pockets. My best guess is at times deals from direct branches had no more than 6-8% margins. This type of selling took many traditional accounts and the effects were soon felt. I've often stated that the dealers subsidize the direct branches. Manufacturers will say its not true, however the books are held so tight we'll never know. I
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MPS Questions and Answers

should encourage a sales team to get all the pages. Local Printers Count Question: Due MPS programs that are focused on network printers succeed? Answer: Yes, for a limited time with short term results. Focusing on the network printers via your pay plan or because of your collection or ERP will cause your program to start and stop. Solutions: Build your MPS program to encompass all the pages at a customer location. Your program should offer a total printing strategy. Dealers Don’t Need a
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30 local jobs saved at Coates Toners

. Berti is from West Pittston. Collins, a Scranton native, lives in Nanticoke. Clothier, a native of the UK, lives at Harveys Lake. Sun, a worldwide leader of printing inks and pigments, wanted to focus on its core business and had the option of liquidating Coates or selling it for a good price. “We’ve been working with Sun since August,” Collins said. The three executives have years of experience with Coates, a well known name in the industry. “We didn’t want to see that name disappear and we didn’t
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Network Printers by SMB Path

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I've always been puzzled when I work with IT guys who are obviously more knowledgable than me and we are working through adding a network printer when they select "network printer" instead of "local printer" and creating an IP port. I normally interject that I do it this way and they concede in doing it my way. Does anyone know if there are benefits to setting up a printer in this manner (\\printername\printermodel for port)? I haven't found any advantages, but I can think of a few negatives
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Ricoh Inventory Status of the SP C220N, SP C221N, SP C221SF, & SP C2...

Inventory of the following products been depleted and these times will be discontinued in 30 days. Ricoh Aficio SP C220N Ricoh EDP Code 406005 Ricoh Aficio SP C221N Ricoh EDP Code 406008 Ricoh Aficio SP C221SF Ricoh EDP Code 406131 Ricoh Aficio SP C222SF Ricoh EDP Code 406136 Please communicate to your dealers as soon as possible that they should no longer order the above units. The substitution option for the SP C221N is the Ricoh Aficio SP C222DN. Replacements for the SP C221SF and SP C222SF
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Ricoh IS760

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Has anyone sold any of these scanners? I have a verbal on one for a medical records department, but have never sold nor seen one. I don't want to get stuck with a $4k product that I can't resell.Is there anything besides the IS330 NIC that is required...
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Become a Sales Consultant

possible beat them, no matter how cheap they were. This is something that Tony understood. He realized that he was the best, the BMW of C-PAP. You may say that sure, but it took him more time than normal to make the sale, and he probably doesn’t sell as many machines as the other salespeople. You would be right! The average C-PAP salesman sells about 30 machines per month and makes $100 per machine. This means that they bring home around $3,000 or so per month. Tony, on the other hand sells about
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Re: Death of a Dealer

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Art, You must know that we all wish nothing but the best for you. It seems at first blush that your situation has dramatically improved for the better. I today's marketplace there is simply no room for those dealerships that want to just get by. If they aren't willing to provide their sales force with the resources they need to compete in today's world then they will go the way of Century. Far too many dealerships are still run by men that sold typewriters to make a living and can't understand
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Re: Ricoh 240w print options ?

The PC's that w installed with the 240W's hold the plotbase software and all the licenses for scanning and printing along with the print card or interfa card. Not sure which one. But one of those cards are in the PC that was sold with the 240W. You can buy licenses, however there are no more cards (Printer controller and interface) avaialable new. I would call the wholesaler and tell him the deal, maybehe cfind you a card. This isone of the reasons why you need to be authorized for Ricoh wide
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Re: Ricoh 240w print options ?

We have new rw240, rw470 printer controller cards you can buy. Give me a call at 866-611-2679 x 16 or email sales@copiergeeks.biz we sell them about 15 points below original retail.
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Don't Nickel & Dime the Client

was similar in price as the first. $6,995. Plus a $200 installation, set up charge. Also a $200 per month maintenance charge that included toner as well. We told him we had one more to look at and we would be in contact with him directly. He also tried to close us and left his machine there for 5 more days. We finally had to unplug it and push it aside to make room for the next one. He finally did send a truck to pick it up. Executive Sales Training Example C: Company C installed their machine
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Kip 5002

We are looking for a 2-roll Kip 5000 w/STF and PDF license (we can order in stf and pdf so not critical) with a sub-100k meter. Shoot me an email at sales@copiergeeks.biz if anyone out there has one for wholesale.
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The Columbo Close

Information that I fould I have included links for the web site.! The Columbo Close Just one more thing in auto sales training is the 'last chance' close. When all else has failed and you still haven’t got the objection yet. You need the objection in order to isolate and cover it. So, what do you do? Have you ever watched the show Columbo? He was a master of the just one more thing. Right before he left, he would turn around and say, just one more thing. This would allow him to probe deeper
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MPS Job Description

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In one form or another my dealership has been creating MPS programs for printers and MFP's combined since 2004. This coming fiscal year we are setting up a division just for MPS. Does anyone out there have a job description they can share with me?
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Puppy Dog

The car sales trainer ‘puppy dog’ close is used when you have a product that you can let you client try for a short period. You want to use this one as the last resort; it’s best to close them without the ‘puppy dog’, however, don’t lose the sale by being stubborn. Qualify them as a 90%’er and let them try it. And yes, I am using the ‘puppy dog’ close on you with this car sales training class. By letting you see a sample of what's in the book, I’m hopeful you will like the sales cross-training
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Re: Muratec C4000

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I would say no. Here's the config info from the website. Look down near the bottom for Network Fax. Muratec C4000 Config Info
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Re: Network Printers by SMB Path

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independently on serval pc's, that IT would have to support. If it's only installed in one place (print server) and it has a problem, once i fix the issue there printing is then restored to everyone. After you install the printer on a server you share it the use the syntax to connect to it as \\servername\printer name. You can even email a link to everyone within the organization to install it. The end user simply click's the link and they are prompted to install it with one click. Hope this makes sense.
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Assume Content

Whatever automotive sales training may have taught you in the past about the assume consent close, I challenge you to keep an open mind about the new look and feel of the close as described here. First, let’s look at the past ‘assume consent’ close and how it was used. Long ago, prospects were not as educated as they are today. Car salespeople were also not as respected as they are today. The single most important point of a close, back then, was to get the objection out so you could cover it
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Re: Ricoh 240w print options ?

The print card that was originally with the unit has a serial number that any print, pdf, or scan oprions originally purchased are tied to (via the serial number). That card is worth $1500 - $3000. It's worth tracking down if possible. Otherwise, I think "wide format guy" or Ratio America (http://www.ratioamerica.com) might be able to help you with a print card and options.
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Re: Good old Wells Fargo

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I have had my fair share of Wells Fargo. I don't have any business with them now for that sole reason of the Letter of Intents. The only way my "former" customer could get out of the WF lease was to take them to small claims court. I learned a valuable lesson that the customer expects the salesperson to handle any and all questions from the leasing company. If the customer did not do what you told them to do on sending the letter in, it is still the salesperson's fault. If you want to keep
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Re: Ricoh IS760

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I found USB TWAIN driver downloads on the Savin site, so I'm pretty sure it will do it.
-=Good Selling=-

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