This Week in the Copier Industry 10 Years Ago, The Fourth Week of March 2008

For those of you who are duel line reps don't forget that we have the Konca Minolta board up and running and could really use your input and contributions on a regular basis. There are things that will show up there that aren't always on RFG side. Let's get together and make the KM board a great tool for all of us like the RFG is already!!!

, cost savings and productivity. The company's robust product portfolio includes Fiery(R) digital color print servers; VUTEk(R) superwide digital inkjet printers, UV and solvent inks; Jetrion(R) industrial inkjet printing systems; print production workflow and management information software; and corporate printing solutions. EFI maintains 26 offices worldwide. NOTE TO EDITORS: EFI, Fiery, Balance, OneFlow and Command WorkStation are registered trademarks of Electronics for Imaging, Inc. in the U.S

Jeremy Kirk PC World Tuesday, March 25, 2008; 11:19 AM Many businesses want to jump on the green IT bandwagon, but don't know where to start. But a new software calculator can suggest how offices can reduce the environmental impact of printers, copiers and other devices. Xerox says its "Sustainability Calculator" uses proprietary algorithms and document assessment research to suggest ways to reduce energy and paper consumption from office devices regardless of manufacturer. On Tuesday Xerox

program. There is significant detail at www.ricoh-nitix.com . Click on Flash Movies and select "This is Steve" - 2 minutes- it wil crystalize everything I said. 2. Here are the Solution/Program details 1. Our Program 1. Help your sales people become professional consultants "trusted advisors" and certify your technicians in one day. 2. Transition you easily and effectively into an IT solution company that can deliver services no other provider can offer. 3. Help you add new services and

- Ricoh’s President of worldwide operation, Shiro Kondo, gave out details on its financials: o predicting increase in worldwide sales of 11% between now and end of fiscal 2011 o predicting total worldwide sales this fiscal of 2.5 trillion yen ($26 billion) o key driver will be sales of production print devices to commercial printers o will spend a total of $725 million to finish acquisition of IBM’s printer division by 2010 o IBM sold $1 billion worth of printers in 2006 o Has paid a total of

Thursday evening. Salesperson sends email to manager stating how can this happen at this time of year! Manager then emails other managers about this and the person who was on vaca for the day has to come in. Salesperons feels really bad, however salesperson still has bills to pay and the salesperson small salary can't hold forver. Salesperson then receives email from booking administrator stating how unfair the sales person is to that person, and then is told that the they could have and would have

This story is a little old but worth repeating: We have a very good P4P client who has been with us for years. Loves their Ricoh 2090s, loves us. Adores me because I'm his local PrintShop Mail guru (yes, a little cross-vendor action there, thank you, Konica Solutions :-)...) He went to Graph Expo last September. This is the big printing industry show that is held in Chicago every fall. It takes up most of the huge McCormick Place convention center. All the big guns (Heidelberg, Kodak, etc etc

the overall footprint on the machine...and Greg, I noticed that to service or remove a jam from the finisher, it needs to be slid out about 2- 3 feet..." she says. "I see", I say, "and?" "well, maybe they could put the finisher on a rotating platform so instead of sliding out a yard, it just moves half a foot or so and the rotates. This would allow me to free a jam and reduce the 12' foot print closer to 6 feet." My response, "interesting...and, does your Konica Minolta do this now? How about

SP 711 I was just poking around Ricoh Japan web site and saw this color printer, does anyone know if this will be one of the new color printers due to be launched soon. Looks like an Oki to me.

I wander if this has happened to anyone else. When leasing to customers, we use the Assignment of Proceeds form that allows the leasing company to pay Ricoh direct for the equipment invoice. I usually sell 7-8 of these per month. The problem is that Ricoh keeps telling us that we owe a tremendous amount of money for the equipment that was leased and assigned to them. The leasing companies send all of Ricoh's monies to a lock box at the JP Morgan Chase Bank in Chicago. I have been very specific

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Ricoh Continues Fifth Season of Advertising With Major League Baseball WEST CALDWELL, N.J., March 24 /PRNewswire/ -- Ricoh Americas Corporation, the leading provider of digital office equipment, today announced that for the fifth consecutive year it will maintain a strong advertising presence in the pre-, post- and in game broadcasts of Major League Baseball (MLB) throughout the entire 2008 season. Ricoh is the sponsor of the broadcasts of Major League Baseball games on FOX Sports Net, the

I've installed a Savin SPC222DN with a TCP/IP port on a Vista PC and once a day, all of the printers in the control panel disappear and you get a message saying something to the effect that before you can print you must install a printer. After rebooting the PC, the printers are back. Anyone experienced this or a similar problem? Any known solutions? I've since installed the driver on a 2003 server and shared it out, but I don't believe this will correct the problem. I'm stalling until I have a

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understand why Ricoh behaves this way, Xerox doesn't try to cut their dealers throats, why does Ricoh"? Nice thing is that RBS cannot go into this account now. They have been directed from the higher ups to leave it alone since we are the dealer of record. I think they are desperate. The RBS branch I was told only has two technicians that cover a huge area. I guess that is why we are getting ship ins from RBS to service and support. Screw RBS!!

Problem is that Xerox usually only has 1 or 2 other dealers in each market. In our small market that has less than 4 Fortune 500 companies, there are 9 Ricoh resellers between the directs and indirects. People buy from who they trust and know. Develop great customer relationships with your base and it is irrelevant what the competition says about you....if you do a great job with your accounts your competiton just looks like idiots. If they are believing what these competitors say, then you

will be Ricoh Direct exclusive including GSA and state business. 3.) Ricoh will have no qualms about hiring away from dealers their best techs and salesreps. 4.) Almost anything Ricoh will be available on-line with the direct operations doing the installs. It happens slowly, one piece at a time. If you doubt me, talk to someone who has been in the business longer than 10 years. They remember the day when there were no direct operations, there were no internet sales, and there were no exclusive

Here, here Jim, I too believe the end may be near, hopefully not in my selling career. I love my job and love what I do. All of the directs are subsidized (hope I spelled that right) by the parent companies. There's and old saying "if you can't bet them, join them". Seriously, I have been thinking more and more about this. I would have price support, inventory, demos, marketing, and the direct name: What I would lose: Working from home, endless boring meetings, rush hour traffic probably some

RFG vs Konica-Minolta - Sounds like a duel to me.

Saturday, March 22, 2008 Copier Sales People "How to Sell Wide Format" The buzzword in the industry is scanning and archiving. All of systems will scan in some way shape or form. If you work for a dealership or manufacturer that is selling wide format systems, you want to attack these types of clients. · Construction Companies · General Contractors · Architects (Design & Build) · Engineers · Builders · Print 4 Pay · Telecommunications · Utilities · Manufacturing Most of these clients will have

. With the operational restructuring behind us, we will now make expansion and growth-oriented investments in our U.S.-based technology and people. We have recently expanded our U.S. sales workforce by 8% and will continue to upgrade and add sales personnel, to better pursue U.S. market opportunities," concluded Mr. Frazier. "Danka Europe possesses a direct and indirect sales and service network in major European countries. By acquiring Danka Europe, the Ricoh Group in Europe will be able to retain

Ricoh just made an agreement to purchase Danka Europe operations.

I agree that great relationships are the key to managing your client base against competitors. My issue is with the behavior of a vendor that is supposed to be your PARTNER. In the case of my national trade show story, the exhibit was supposed to be promoting the international company Ricoh and their global brand, of which dealers are supposedly a valued part.

I've uploaded them to documentmall. wwww.documentmall.com account name: art_post USERNAME: p4pusers password: goodpals you can use either version, the files are located in the Ricoh folder under P4P users. Make sure you use all lower case.

where it fell apart because RBS cannot deliver, price jumps and empty promises. Needless to say I was called and was able to deliver over 100K of loaners in less than a day and got the $100k plus deal and I have a $400k+ deal for this month because they want Ricoh out (3260c/5560c line sux and RBS issue) Now the Rant...Aficio league is crap. They are creating a database to go after your accounts...give fake names, blackout company info on invoivces and watch out for your DMAP accounts. I know

Just an FYI for anyone looking to get on with Ricoh...At least at the present time, they won't talk to you without permission from your company's owner. Like I said earlier, I think the day will come when they don't care but that is the current policy as I understand it.

I had similar problems with a Savin 9040 with RPCS and PCL5e drivers lately printing from Mas90 accounting software. Was resolved when I used a PCL6 driver. This is when you think, "man, I just want to sell a copier, not disect your software application". Glad you were able to get it resolved.

The MP C3500 (Savin C3535) does not come with toner, but it DOES ship with developer.

No luck with the new driver(s) and PS. The one from the ricoh website won't even install on print server running Windows 2003. No Dice

We signed up at Vision last year and have been thoroughly pleased although we haven't done much with it. As a matter of fact, we have only installed one but the install went like clockwork and the customer has been very satisfied. We could sell them regularly if we just put our mind to it. My only word of caution is to know what you're selling before you sell it. I ran around talking about a network-in-a-box for under $10,000 which is fine. But I went on and on about all it would do and then

First, if I was the salesperson I would send the sales admin a gift certificate for a nice dinner for two. Second, I'd come in Monday morning and start hitting it hard to have a great start to the new year. Third, I'd take Red and my sales manager out for a drink after work on Monday and ask them when writing and booking business is a bad thing. Fourth, I wouldn't think about it again.

If so, we have some outstanding opportunities in the Lone Star State. We represent a growing client that is looking to add the top local sales and service talent to their team. Our client has opportunities throughout the state: sales reps, major acct. reps, sales managers, service managers, technicians. Great organization, with plenty of opportunity to advance your career. Very competitive salaries, excellent commission plan, & outstanding benefits. If you're interested - or would like to

we can't fix a machine that we have to call them in to "fix it right". Which of course is laughable but it makes the customer wonder. Ricoh's response to us ..CONCERN!!! Ricoh's Actions... nothing...nada... (insert sounds cricket sounds here)

-=Good Selling=-