This Week in the Copier Industry 10 Years Ago, The First Week in May 2008

2.0 includes a new Jobs Analysis view, which tracks user printed pages, the applications and documents used, when jobs were printed and to what printer—the Who, What and When of user printer management. It provides all the printer data, analytics, notification and reports for organizations to control costs, support help desk operations and improve printer service. In addition, the new version of SiteAudit includes a Host Analysis view, which tracks print queue name, port addresses, queue use

1. In order to have the saddlestitcher you have to also have the SR5000 ($5,500)and then BK5000 SaddleStitch Unit ($7,360) for a total list price of $12,360. A little high if you just need to do booklets on the MP9000. 2. The BK5000 will only stack 30 finished booklets!!!!! Com on Ricoh, this is suppose to be a production unit????? 3. Needless to say, its my mistake I assumed the BK 5000 was similar to the saddlestitcher that was on the 2090 series machines, it is not and my current customer is

I am up against Canon on a big color machine. I know the Ricoh high end color machines will do GBC punching on-line. The only machines that I can find that Canon supports are the B&W 7105/7095/7086 machines. Has anybody else run across a Conon Color machine that will GBC punch?

Previously, we created 2 custom sizes for a customer (36x100 and 24x100). Both of these are longer than the customer will ever need but we created these due to the fact that all their drawings are different lengths and you could not create a custom driver for each. When they print to the W2400, the DIMM chip is set so that the printer will only print the "inked" area which is what we want it to do. The problem is that if you select the 24x100 customer size and there is no 24" paper in the

Ricoh Americas Corp. acquired Associated Business Systems (ABS), a Ricoh dealer headquartered in Portland, OR, U.S. The acquisition signals a major expansion by Ricoh in the Pacific Northwest marketplace. Associated Business Systems will become a wholly owned subsidiary of Ricoh Americas Corporation and be known as Associated Business Systems—A Ricoh Company.

Has anyone tried any of the products from this provider? http://www.softwareshelf.com/I found these guys on the web and did a Webex with Danny Byrnes.Their products seem impressive and I'm thinking about offering them.If you've tried their products,...

What does it offer that Ricoh's Print Director does not?

Customer bought: 2 - Savin CLP240d Color Printers 2 - PB3010 Large Capacity Trays 2 - SR3030 Finishers for Output $7,250 each CPC - $.0582 with toner for color CPC - $.0135 with toner for black

Thanks! I always love to see this info! quote: - Netaphor Software of Irvine, CA launched new software for tracking clicks on printers and MFPs. The new software, called SiteAudit 2.0, supposedly is the only software that can track clicks without the need to load software on each individual workstation. I know of several print tracking solutions that do not require software loaded on the client. some examples off the top of my head: Canon Netspot accountant (now called imageWare something-or

John: I did a few searches and found nothing, maybe you need to use to programs to accomplish what you need. Time tracker and Print Tracker.

Just found out that the problem is not resolved when printing out of Catia V5. Anyone have any knowledge of Catia and why this might be happening?

I have installed several MFP's w/ SMB Scanning on networks that have multiple workstations/domains and routers w/ wireless or no wireless. Of course you have to have one of the workgroup/domain names listed in the SMB workgroup setting on the MFP. This is the first step for ANY SMB installation. The default from Ricoh is WORKGROUP. Which fits to about 90% of the existing networks. But, occasionlly you will have to change this if there is no WORKGROUP located on the LAN. If you have 5 workgroup

Excellent question! I'm not really sure, I'm not familiar with Print Director, but have read up a little on it since reading your post. One appealing aspect of the Print Manager software is that it costs about $700 for a license for 1 print server with unlimited users. Have you sold Print Director? What has been your experience with this product? Thanks!

Oh, that was too good!! I'm printing this out and hanging up in our shop right now! Edited to say: our techs love this. John, do you get author credit?

No credit to me, I'm just a salesman! Honestly, I found it on the web this morning while I was looking for a cute copier cartoon to put on my monthly sales flyer. I cut out the pictures (inside of a copier, we've all seen them before) and pasted the rest. Glad you liked it.

I believe the starter cartridges are only good for 500 prints or so, and the max with new is only 2,000. estimated cost per page is .18 cents if you get the yield. Very expensive to run color, however good for LV mono, where they would only do 200 color pages a month.

quote: Originally posted by Art Post: I believe the starter cartridges are only good for 500 prints or so, and the max with new is only 2,000. estimated cost per page is .18 cents if you get the yield. Very expensive to run color, however good for LV mono, where they would only do 200 color pages a month. Launch info says starter is 1,000 yield but it does seem more like 500, if that.

Agreed, but lighten up on the handshake. A bone-crushing handshake is a horrible impression on anyone but especially on a woman. You would think this would be common sense, but I've had this discussion with several customers about other sales people who think a "Firm" handshake means the other person walks away in agony.

Here is an interesting situation I happened upon yesterday. I have a P4P customer that provides workstation computers to customers at a rate of $.20 per minute and also allows them to print to devices behind the customer counter. The customers are billed on the honor system (not smart). I was told by a Manager that they used to use a program that would track the users time once they logged onto the PC and also would track the prints and to which device they had been sent. This program was

I've added the PS option, dwg/dfx convertor and scanning to a 240W we have in the field. After updating the TAN, I was unable to print the CAD files through Plotclient Win (there is no AutoCAD present). I received an error that the file format was not supported. In talking w/ tech-support, I understand I have Plotbase 3.3 and need to upgrade to 3.7.1 which I'm downloading from the TSC website. Can anyone give me pointers on thr proper procedures and/or things to look out for?

When SMB scanning from an MFP, I believe it's necessary to set up the MFP with administrative login rights. I'm running into a problem with a client who wants the scanning to go to their 2003 Small Business Server, but wants the password to change every week or month. How would you guys deal with this? The product is a Savin C2525. Thanks for any help!

-=Good Selling-=