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This Week in the Copier Industry 10 Years Ago (Second Week of May 2007)

Fotor080920328Ten years ago this week, we saw the launch of the W2400 & 3600 from Ricoh, still can't get over how quickly time flies by.

"I'm Listening are You?",  was a thread I posted ten years ago.  I re read the entire thread and the first thing that came to my mind is that I need to concentrate on letting the client do most of the talking.

Canon 1023iF vs Ricoh MP161spf

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Ricoh Agenda "What Happened"?

"A Driving Force" was the theme for Ricohs National Sales Meting in Dallas, Texas. First things first...my take on the meeting...curious, Ricoh was making every attempt to assure their dealers that they are their main concern and that there will be no more "new points" of distribution. They spoke about the consolidation of Lanier Direct to Ricoh Direct and also the merger of Lanier and Gestetner Dealers to for a new National Network that will distribute Lanier Branded Systems and Solutions
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RICOH Wins Eight "Best Awards" from BERTL!

more. Ricoh received awards in the following categories: · Best Workgroup Color MFP Range With an Outstanding Print Feature Set: The Aficio MP C2500/C3000/C3500/C4500 Series was acknowledged for its expansive print features including the secure print-send function, advanced print clustering capabilities via SmartDeviceMonitor and the DesktopBinder utility, among others. · Best Workgroup Color MFP Range With an Outstanding Scan Feature Set: The Aficio MP C2500/C3000/C3500/C4500 Series was also
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Re: Ricoh Agenda "What Happened"?

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This has been the case with Savin reps for years. I was aware that you Ricoh guys went shopping with points earned, but as a Savin guy I've always enjoyed the cash! I make a ton of money on the Savin "Fast Track" program in which our points are used as dollars on a Savin debit card. Not only does this program pay for my family's yearly trip to Cancun, but also pays for our Baltimore Ravens season tickets! Wait until you see how much money you'll earn for selling color printers on this program
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Toshiba Color Copier All-In Service and Purchase Color Toner

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Has anyone seen a quote for service on color copiers that includes all service, parts and black toner but the customer buys cyan, magenta and yellow color toner as needed? Recently, lost a couple accounts to dealers that quoted 1.5 cents for black or...
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Sales Tips

Is Product Discounting the Way to Go?Sure, you want the business, but is discounting the way to go? Studies have shown that once the reduced price goes away, so may the customer. Better to slowly build a base of customers who really want your product...
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Ricoh Introduction of the New EFI Digital StoreFront 3.0

Ricoh is pleased to announce the release of the new EFI Digital StoreFront 3.0 Customer Hosted and DSF Express Solutions. Digital StoreFront 3.0 simplifies print ordering by providing a custom e-commerce platform specifically designed for easing the print procurement process. The award-winning EFI Digital StoreFront™ delivers a complete, streamlined job management and workflow solution. The product enables businesses to create a personalized, interactive Internet or intranet presence 24 hours a
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MP W2400 / MP W3600 New from Ricoh!

Key Technology Highlights of MP W2400 / MP W3600 ¨ Touch Screen Control Panel Display ¨ Document Server ¨ Multiple Security Levels o Authentication o Encryption o Data Overwrite Security System o Security Settings Using WIM Key Features & Benefits – Digital Copier ¨ Digital Copier Productivity ¨ Image Quality ¨ Ease of Use ¨ Editing Capabilities ¨ Stamping Capabilities ¨ Embedded Options: o Printing § GL2/TIFF Filer & PS, HDI PRCS Drivers...
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Re: Ricoh Agenda "What Happened"?

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Being a Ricoh/Kyocera dealer. Kyocera has had a debit card for years. It is good, except it takes them 4-5 weeks to move over the money once you report a sale.
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Re: Smart Accounting

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Hi Melissa, I sold this software to a real estate client last week and trying to get info on it from Ricoh is like pulling teeth! I'll attach some documentation that my IT guys found. Also, there are some pretty cool screen shots on the Ricoh and Savin web sites. Good Luck! Brian
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Re: Smart Accounting

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Here is the Smart Accounting Admin manual. Real estate and legal environments are going to love this software if it works like the brochure says. However, I ordered this software from Savin two weeks ago, and it is still not in...we were told that it has to be shipped directly from the third-party that developed it. I'd recommend we be careful when promising setup...this is really slowing down my copier delivery! Hopefully, I'll get this installed next week and get some face-to-face time with
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I'm Listening, Are You?

I'm Listening, Are You? How well do you listen to your customer? I mean, really understand what they want and how they want it. Over the years of selling "down the street", I've learned to let the client do most of the talking and I'll do most of the listening. Of course I'll ask a few key questions like why are you considering a new solution, do you have any pains in your day to day business that involve your printing or copying hardware. It took many years to understanding that listening is
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Re: RPCS Driver Question

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digital support rep's word for the icon, but Ricoh may be using "booklet.") Edited to say that job # 2 in this attached job shop sounds a lot like what you want to do, including the finishing. It talks you through the manual steps when the icon isn't present.
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Re: RPCS Driver Question

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It's on Ricoh's launch CD for the MP C2500-C3000 series. I looked but didn't see it on Aficio League.
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Re: Scanning File Type

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I remember asking someone smarter than me (those people are easy to find!)this same question a long time ago. The response I received then (I think I was questioning the function on one of the early color boxes) was that when selecting TIFF / JPEG, the system makes the distinction based on whether the file is color or black & white. This may have been the "dumbed down" answer given to a salesman by an IT guy, but it may have some relevance here. Is it possible that on a black & white system the
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Re: Scanning File Type

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Here's your answer
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Re: I'm Listening, Are You?

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There is a old saying in sales. The best sales person is the best listener, not the best talker.
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Re: Canon 1023iF vs Ricoh MP161spf

I get these from Ricoh USA corp.
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FreePrinters.com Shakes Up the Printer Industry

programs offer the latest color printer technology available in the market. The latest programs focus on the new Xerox Phaser 8560 high performance color printers and multi-function printers that can print, copy, scan, and fax! The basic premise of the free printer program is, that any US based organization with good credit, can qualify to receive a free color printer or copiers with free on-site service. The only obligation to the customer is to purchase a quarterly shipment of supplies that are
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GlobalScan Serverless (GSS).

Continuing its evolution to meet our customer’s growing needs, Ricoh is pleased to announce the newest addition to the award-winning GlobalScan Server family of products, GlobalScan Serverless (GSS). Ricoh’s New GlobalScan Serverless offers an improved user interface, enhanced security features with remote installation and configuration. GlobalScan Serverless will be able to fit into any customer environment from SMB to the most demanding enterprise environments. GlobalScan Serverless is a new
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Printing PowerPoint's

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My customer has a 5mb PowerPoint and after sending it to the MFP (ricoh 3260) if you watch the print spooler on the pc it creates something like a 50mb file that will not print???
-=Good Selling=-

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