This Week in the Copier Industry 10 Years Ago (Second Week of April 2010)

.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the third consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. For more information, please visit Facebook and Twitter . About AMG Resources Corporation AMG Resources is one of the world’s largest metal recycling companies and a world leader in the marketing, management and processing of scrap metal and

document management solutions, Kyocera is renowned for its unique ECOSYS® durable imaging system. This enables Kyocera to offer cost-saving printer technology with long-life imaging components that provide greater reliability, are friendlier to the environment and present a significantly lower cost per printed page - resulting in a lower Total Cost of Ownership (TCO) over the life of the product. For further information about Kyocera Mita in Australia and New Zealand, visit http://www.kyoceramita.com

Xerox has introduced Xerox Wide Format 6622 Solution that delivers sharp, precise detail printing at high speeds. In addition to serving the needs of graphic communications providers, the wide format black-and-white digital printer, copier and scanner is ideal for reprographic departments within engineering, construction and architecture firms where technical drawings need to be easily accessible and replicated quickly. For example, government offices can use the 6622 Solution to print

offers targeted education covering a number of MPS areas. A diverse range of managed print services topics such as best practices in implementing managed print services, sales and marketing best practices, change management, transforming the dealership, and selling into the SMB market are all part of the industry’s only dedicated MPS conference. “Expanding the agenda gives attendees ample opportunities to attend all the sessions they want. With much at stake for participants in this multi-billion

they were roughly a 7 Billion dollar company. Jun went around the country talking to each direct branch about the “Road to Tier One.” How Konica Minolta’s vision was to be a tier one player like Xerox and the like. They talked in depth about how hard it was for them to compete with the Xerox’s and the Ricoh’s due to their size and how just growing to XXX would double their profit on the Japan side and afford all of us a better place to work. I do not remember in his speech how much they had to grow

Profound savings as Key Bank cuts printer pages by nearly half By Heather Clancy | Apr 12, 2010 | 0 Comments ShareEmailDiggFacebookTwitterGoogleDeliciousStumbleUponNewsvineLinkedInMy YahooTechnoratiRedditPrintRecommend0Did you know that U.S. workers account for roughly 30 percent of the world’s paper consumption — roughly 10,000 pages per person per year. I didn’t either, but that’s one of the statistics that print management software company Equitrac brandishes as one of its sales motivators

Office from a corner copy shop to the world's largest integrated printing network where work is transformed from digital files to Canon and HP quality printed images either in-store or via online tools such as FedEx Office(SM) Print Online. To further strengthen its network, FedEx Office also has recently implemented a new pick-up and delivery service for printing orders, building on the reliability of service for which FedEx is known. In addition, the company is continuing to invest in its

Cristel Graphics Ltd. have invested in a bizhub PRO 1050 which will enable the company to produce bar-coded time cards for calculating time recorders, such as the SEIKO PRECISION QR-375 and Time Precision TP-400, faster and with higher black solidity than their competition. Online PR News – 14-April-2010 – Cristel Graphics Limited, www.cristelgraphics.co.uk, the UK's largest manufacturer of Time cards, Clocking Cards has just invested in a Konica Minolta bizhub PRO 1050 black and white

I understand that South Shore Office Products in Farmingdale, NY is seeking a seasoned Sales Professional to help them with selling the Ricoh line. Since they took on the Ricoh product two years ago, they have been struggling to get the engine running. The dealership also sells Muratec and SHARP "from Manhattan to Montauk." http://www.ssopinc.com/

Océ Performance Program promises cost control, enhanced effectiveness, integration of workflow processes and ease of use. Competitive Takeaway / Highlights: Unlike HP's Printing Payback Guarantee and Xerox's Optimum Office that actually guarantee cost savings, Oce's Performance Program promises (does not guarantee) cost savings. (HP will actually issue the customer a credit towards future HP services if cost savings as proposed in its assessment do not materialize within the first 12 months

optimization software and services to corporations, educational institutions, and libraries across the globe. Our solutions save customers money, reduce waste, and make it easy to secure devices and documents. Pharos was founded in 1992 in Auckland, New Zealand, where it maintains an R&D facility. Corporate headquarters are in Rochester, NY. About Sharp Electronics Corporation (http://www.sharpusa.com) Sharp Electronics Corporation is the U.S. subsidiary of Japan's Sharp Corporation, a worldwide

This is an administrative & billing office in a suburb of Dallas, TX, & another sign that IKON personnel are replacing RBS personnel in key functions. If the Dallas IKON office isn't adding admin/billing personnel, I can't imagine how overworked and overwhelmed these departments at IKON are about to become. To read more about my thoughts, please visit My blog or My webiste Dallas Business Journal Ricoh Americas Corp., which sells and provides services for imaging equipment such as printers

imaging software solutions offer users speed, image quality, advanced paper handling and ease-of-use with exclusive Visioneer OneTouch(R) technology. For additional information on Visioneer and Xerox scanning solutions, visit http://www.visioneer.com or http://www.xeroxscanners.com . Visioneer offers both product lines under a single reseller partners program. The 20/20 Perfect Vision program optimizes VAR margins and sales opportunities through volume incentive rebates, sales support and

12, 2010. In this role, Mr. McMahon will oversee all aspects of marketing strategy and execution, with a focus on building the company’s growing presence in the graphic arts market. As Vice President of Marketing, Francis McMahon will leverage more than 20 years of graphic arts-focused experience in business development, sales training and development, lead generation, marketing communications, and press and analyst relations for Hewlett Packard, Eastman Kodak and Xerox. Most recently, he served as HP

largest employers — Xerox and Eastman Kodak Co. — bucked that trend. Kodak CEO Antonio M. Perez received pay, stock and options in 2009 with a value Kodak estimated at $12.6 million, up 61 percent from his 2008 compensation. Kodak pointed to the turnaround the company began to see in late 2009 as justification for the increased compensation. Xerox was not part of that Equilar analysis. But if it had been, Burns’ $11.2 million would have put her in the upper half, with her compensation roughly akin

Rep – This position supports the entire sales organization for high volume sales opportunities. Additionally, this position provides a “hunting license” to find high volume/production print opportunities. Qualified candidates must have a successful history of placing high volume equipment in accounts. • Senior Account Executive – This senior sales role requires at least two years of successful industry sales experience. • Account Executive – Qualified candidates will have at least one year of

Canon U.S.A. today announced a new business relationship with FedEx Office that represents a huge opportunity. Beginning next month, FedEx Office (formerly FedEx Kinko’s) will utilize Canon and HP as sole-source providers in their respective printing categories, deploying more than 12,000 new Canon and HP printing devices at more than 1,800 locations across the U.S. and Canada. Wow!

No IKON, nor Ricoh, yet InfoPrint will have a booth. Despite internal turmoil, RISO will also be at ON DEMAND 2010. HP is rumored to have the largest space at this year's show and Konica Minolta is unveiling the bizhub PRESS C8000: http://stopthepresses-km.com/ This will indeed be an interesting year at the show and I'm cutting out early on the last day for Philly Cheese Steaks.

Outstanding B2B sales opportunity with one of the Bay Area's leading providers of document management solutions. Our client is growing, and they are looking for an experienced sales rep to assist them in that growth. Our client provides a unique combination of document management solutions to their customers, including copiers/MFP’s, document management systems, and managed print services. They have built an outstanding reputation for service and support. Qualified candidates must possess

Considering the fact that Konica-Minolta makes a number of the Muratec systems, could it be that this is a product that KM manufactured this product for their own distribution channel? Wait, who cares? It's a friggin' desktop.

It would seem that it all depends on where you structure your profitability. Since Ricoh is a Japanese manufacturer and sells its product to the US Ricoh company and then US Ricoh sells it to a dealer or direct, the profits can be structured to be very little if any in the US and very profitable in Japan. Ex: cost to manufacture is 10, sell to US mfg. sales concern for 20, US concern sells it for 22, dealers or direct sell it for 24. The cost of goods to the US is high and the profits remain in

AutoStore for Ricoh iPhone app We just released a fantastic free iPhone / iPod touch app for dealers to stay abreast of all the latest AutoStore news specifically for Ricoh MFPs. The app includes real-time updates, videos, knowledge base articles and more. A very cool - and easy! - way to stay on top of things while running around out on the streets. Here is a link to our email: http://eepurl.com/ihgL

That's right! The infamous CONVERGENCE Meeting, wherein IKON Management has all Ricoh / Savin / Lanier Dealers together at one time, under one roof, in Sin City. Love to be at that one!

and everything. Then I would show a spreadsheet, right click/open the Excel document and show PPDM launching Excel and how I could delete rows and add formulas just like if I had created the spreadsheet myself. Then I would show a form and show the .csv file of data extracted from the form. I feel I established in 2 minutes a solid reason why Ricoh needed to be a part of their next copier decision. There were six other copier vendors at this show and whether I was their last booth or their first

Absolutely, and what is worse is as the billing, delveries are not being handled what will the customer experience going to look like? Dallas IKON has not hired on anyone in those roles for sometime in fact they have reduced the amount of people doing those functions. Next will be service, and hopefully they will keep most of the techs. IKON has already had several rounds of layoffs in the service department and Canon and the other dealers for Canon have ravaged the best techs they had anyway

The digital printing marketplace continues to be enthusiastic about transaction response marketing or “TransPromo”, and this session offers practical techniques for selling the concept. In How to Build the Business Case and De-Mystify TransPromo Communications, Tom Lee, Director of Customer Experience and Advocacy for Océ and Elizabeth Gooding, President of Insight Forums, take attendees through the steps in building and communicating a successful business case. In this session, scheduled for

Regional Vice Presidents (Wholesale) will not have responsibility for IKON, nor RBS. This had been erroneously reported in an Industry newsletter. Each Regional VP (Dealer) will maintain responsiblity for Ricoh / Savin / Lanier Dealers only. They simply report to IKON leadership now.

It will be interesting to see where the loyalty lies with this group of execs. I can remember shen they brought in Jim Ivy in Feb of 2000 (gee, it's been that long!), he moved in most of his guys from Savin. For the most part Ivy did an excellent job with Ricoh and Savin. I'm thinking Ricoh turns even further away from the Dealer Channel in the years to come.

On second thought, even with the recent distribution agreement, Pitney Bowes does not make sense. Ricoh has their hands full with IKON (or vice-versa) and Canon struck their deal with Oce. What about HP?

Seems viable, it would be an answer to the Edgeline and HP probably could do well with it. You definatley need a superior sales force to sell this unit in the DM market place. Toshiba????

Old Glory, you are way off-base regarding profitability to Ricoh on an $8,000 sale through the dealer or through their direct channel. When Ricoh sells to the dealer, the dealer is responsible for all ofthe end-marketing expenses related to the brick-and-mortar + sales rep expenses. When Ricoh (or other mfrs) run their own branches, there is a tremendous amount of overhead associated with that operation. Hence, this is one reason why Ricoh's dealer division, while smaller, was the only part

I think we make an error when we assume that Ricoh selling a machine to an end user for $8k is the same as Ricoh selling a machine to a dealer for $8k. When Ricoh sells a machine to a dealer for $8k they are done, when Ricoh sells a machine to an end user for $8k they have other costs, including paying the street rep and his manager so I don't think it is not true to say the $8k is the same to Ricoh from either source.

I like the basics of what I've heard about the product but haven't proposed it to my clients yet. The difficult I'm seeing so far is that I don't sell a lot of single machine transactions to small companies. Most of my prospects & clients have 100-250 employees, so that would mean that to purchase Seat licenses for each user, the MSRP would be $25,499 to $59,998, and my company doesn't publish Sales Cost figures for software solutions. Unless a special case arises, we have to sell it at MSRP.

quote: Originally posted by Art Post: I did some research and it seems RISO bought back about a million shares of stock in June of 08. Same thing wnet on with Ikon and 24 months later they were sold. Perhaps you should start 2 polls: 1 for when Riso will sell, and another for who will purchase them. I think it would make sense for Ricoh to buy them so that they could basically corner the Digital Duplicator market, and we all know Ricoh loves low margin business. Or, perhaps it would make sense

For all those Hot Dog fans going to ON DEMAND in Philly this month, here is a good article on Dirty Dogs down in the City of Brotherly Love: http://www.seriouseats.com/200...og-philadelphia.html Even though Ricoh will have little to no presence at ON DEMAND, there may be a few folks going to observe the competition. I'll be testing both Geno's and Pat's Philly Cheese Steaks to determine a winner (in my book, anyway).

As an update to this story, Matt Espe was spotted in West Caldwell (Ricoh HQ) this past week in a Lexus SUV.

Ricoh actually has it's Dealer Event in Vegas on the 19th & 20th. I'm bummed second time in a row that I won't be there!

Found this out today, I was on the phone with PlanetPress learning more about print mail. When using PrintMail you have to have the IS 9000 controller, also do not attempt to do a print a vdp print job when pulling sheets from other paper trays, the controller will choke most of the time.

With declining sales, the closing of technology centers and the recent layoffs of high level execs, will will happen?

Lovely Muratec!Too bad it is not available in North America!

With Riso making a push in offering Print-to-Mail solutions, perhaps it would make sense for Pitney Bowes or Neopost/Hasler to acquire them. Pitney hasn't come up for air since they acquired Print, Inc. several years ago in order to gain valuable service & supply contracts with no obligation to sell hardware. Acquiring Riso could be the same type of acquisition, & I believe the Riso platform is the type of low-cost, high-speed solution that could complement PB's automated mailing solutions

Actually PB is selling the older HC5500 and I had heard that they are now going to market the new ComColor series, would make sense for them, they could then cornor low o mid DM Industry with this unit.

I will be signing up my first account for an MPS program, it's a DOD provider, about 40 employees at the location and they have about 19 printers, all HP, three different models. The IT Managers decision was somewhat based on price, but more over paying for the service allows him to concentrate on more meaningful IT infrastructure instead of paying attention the mudane printers.

Ricoh Covergence is next week, would love to hear everyones take on Espe and the others, of course with a dealer meeting they'll sign the praises of the dealer, however there may be a slip up or two and would like to hear those. Can anyone take pictures while they are there for us? I can then post on the boards here for all of us.