This Week in the Copier Industry 10 Years Ago (Fourth Week of May 2007)

, supplies and support they require." Global had other existing relationships with copier and printer companies before it was acquired by Xerox, including Sharp Electronics and Konica Minolta. Sharp will continue to sell Global products through at least April of 2008, as per its contractual agreement with Global. Konica Minolta executives could not be immediately reached.

Look at these prices!!! $7,355 for a BIZ HUB 420, plus rebate check for $900, plus ship back old copier!!!!!! Basically selling the box for $6,100!! Plus there are four other quotes for Konica Minolta here Shame on them, I got the new with two new Sammys 6345N's!

Ricoh Business Solutions is on an aggressive plan to get all business, NO MATTER WHAT THE COST! I have qoutes from RBS where they are selling machines below our cost and are affecting our bottom line. One quote showed a single machine placement at 10% above DMAP 6 and another @ 12% above DMAP 6! This can not continue! If you are not affected by RBS distibution right now, you may be in the future! The time to act is NOW! We are prepared to send certifed letters to Ricoh to the top of the food

With all of the dealers and salespeopl who are unhappy about the "Equal Playing Field" that was echoed @ Ricoh Vision, along with stories of RBS selling and bidding below dealer costs in single machine placement along with large bids. My thoughts is that someone is subsidizing RBS, whether it is Ricoh Americas, Ricoh Japan or Ricoh Dealers (The profit that we make may allow RBS to stay afloat) Cast Your Vote Here!

RICOH DIRECT! So, are all RBS the same as this one, who consistently goes in at cost pricing? I think not, most are highly trained, skillful and can sell a solution and make profit for the corporation! Most corporations need to make a profit in order to stay in business. As you can tell I am upset over a veteran sales person who works for Ricoh to drop their drawers in order to get a deal. A deal in which I am in the incumbent and also where I spent hours on a cost analysis for the customer. Do, I

, filter, produce and store data found in paper or electronic documents. The market for e-discovery services is expected to grow 40 percent per year and be valued at $2.5 billion by 2009 in the United States alone. The recent acquisition of Global Imaging Systems, Inc., an office technology dealer that is a market leader in the U.S. SMB market, increases Xerox’s distribution to this market by 50 percent and adds 1,400 sales people serving about 200,000 new customers. Including its partner Fuji Xerox

derived solely from the sales of its reports. For subscription information, call 800-24702185 or visit www.BetterBuys.com . ABOUT KYOCERA MITA AMERICA Kyocera Mita America, Inc. (www.kyoceramita.com/us), headquartered in Fairfield, N.J., is a leading provider of network-ready digital MFPs/printers, laser printers, color MFPs/printers, digital laser facsimiles, and multifunctional and wide format imaging solutions. Kyocera Mita America earned ISO 14001:2004 certification for its environmental

Ricoh is pleased to announce the availability of several new Enterprise level price packs for all three Print Director modules – Analysis & Reduction, Recovery and Suite. Large major account customers can now purchase these software packages at a reduced per seat price in 5,000, 10,000 or 20,000 seat pack quantities. All enterprise software packs include software and 5 years of support (hotline, email, bug fixes, updates, etc.) bundled with each product id. Print Director enables customers to

Ricoh is proud to announce the availability of its Print and Copy Control v3 (PCC) solution for Aficio MFP’s. PCC is a powerful software application that runs on the MFP hard drive allowing authenticated user access and tracking of copy/print jobs via the MFP’s LCD. Users need to enter a valid PIN number, network login or ID card to gain access to MFP copy functions. Once a copy/print job is completed, all transaction data integrates back into the Equitrac Office or Equitrac Express Accounting

looking for feedback, what are average base salaries and then commission rate paid on top of that, how many points does dealership get ontop of cost of goods.thanks all

Correct. The SmartAccounting module of Ricoh print director will allow for limiting account codes. Too bad Canon has this feature standard!!

the CAN-SPAM laws very carefully and there is quite a bit of work to be done. We did not feel the ROI was there. I have a background in journalism and take care of our inhouse graphic design for our materials. The only thing I outsource is our web site. I don't spend time on measuring results matrixes - my results are happy, confident sales reps who actively want to use the materials because they save them time and make their presentations pop (in other words, I can help them meet their sales

I know understand that this sales process comes from top Lanier people that have taken prominant positions within RBS. The bottom line is to drive new business, even if it means selling th box at or below cost. They are counting on recieving the click revenue to drive profits. A good friend of mine in Texas, "Old Glory" made the suggestion that we let them take their sale at cost and then take the cpp business from them, how long can they last if give them a better rate on service? So, not a

The fight against Ricoh Direct Channel, I urge all of you to post your stories about poor service, poor customer support and poor experiences, on this new web site. Together we may be able to complie a Un-Reference site that will help dealers maintain our margins and sales. here is the link http://ricohdirectchannel.blogspot.com/

After many months, we are just about ready to launch, within a few days ost a date and time for turn on, we may have a few glitches so please bear with us. Basically, we developed a new portal that will link the blogs, link all of the other manufacturers message boards and give a more professional appearance. One of my ideas for the future is to remove all of the documents from this site and post them on documentmall, Ricoh users will have rights to ricoh documents, Canon for Canon, Kyo for Kyo

quote: Originally posted by Art Post: One of my ideas ... is ... post them on documentmall, Ricoh users will have rights to ricoh documents, Canon for Canon, Kyo for Kyo, etc. I'm hoping you don't restrict access to documents based on who you represent as a dealer. I think it's handy to have access to all the manufacturers' documents in one location, and since most are public knowledge any way, what's the harm? I'd rather come here and get competitive info quickly than spend the time to go out

wow, I don't understand how the RBS guys can deal with the padded rates! By the way did you cast your vote ofr the new Ricoh Poll? Just curious. Art

If you aren't getting significant commissions on "stolen" maintenance agreements, negotiate for better...it is in your company's best interest. If you are getting 10% on the agreements you sell with equipment, I would "sell" your management on the idea of paying 25% of the first year on agreements "stolen" from the competition. If they say they can't afford it, then how about 10% each year for 3 years and build for yourself a revenue stream of income. Dealer's and sales reps must come up with

I think that Global made a pretty strong statement to Ricoh about how they felt regarding their practices and it sounds like it didn't have much effect.

Art, Unless the comp plan has changed since Lanier became Ricoh...they are paid on revenue and not GP. Thats how the Lanier comp plan was.

Ricoh only provides ISIS drivers for their scanners.

Would like to hear from everyone on this, this is the type of poll that can help when ourletters are delivered to Ricoh.

I'm a Major Acct Exec at RBS and I don't sell that low on 100 machine placements. This could probably get me fired but we all know who is running RBS now and profit was never a part of their plan! I'd lay money down that the rep's manager was not with RBS before April 1st! Don't blame the rep, they still make money on next to no profit deals now and if it comes from a zero based account (no Ricoh placements), they make even more! This is what is wrong in the whole industry today. Comp plans

Is anyone charging customer for embedded at remote? Our dealership is wanting to ding sales or charge customer 4$ a month for it???

Does anybody know if there is a ISIS driver for the newer Ricoh MFP's? I need some sort of color remowal for an OCR application

I am trying to sell a used 470W to a prospect but they need the 3rd roll feed and it does not appear that any are available from Ricoh. Does anyone have a new one that is left in inventory by chance?

-=Good Selling=-