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This Week in the Copier Industry 10 Years Ago for the First Week of May 2010

 

Years ago I use to burn the late night candle pretty often. In some cases I would still find myself emailing a prospect at 2AM in the morning.  In most cases the email was to schedule a meeting for later that week. 

Those late night emails was just something I was use to.  It wasn't until one of my clients made mention of the email that arrived at 2AM.  Of course he didn't see it until he arrived at work.  But this client went on to tell me that he wished he had more sales people like me, meaning those that did not consider their job as just 9-5.  This client has been with me for more than 20 years now. 

Thinking back it was probably not the pricing, nor the brand of copier, but more about his appreciate for sales people with a great work ethic that landed me the order.

Twenty years later I'm past the point where I send emails that late anymore.  I'm not saying that you should be sending emails that late but what if that  prospecting email at 2AM did hit home with the prospect? What if he or she thought the same as my client did years ago? They could be thinking that this sales person is really working hard to get my business, maybe I should have a meeting to know more about this person.

For those of you that can't burn the candle late. I found this on google for sending delayed emails.  I've never used it but I just might give it a shot to see if it makes a difference. Maybe the same can be true for sending emails on the weekend also.

Schedule an Email to Send Later in Outlook
  1. Compose a message. ...
  2. Go to the Options tab.
  3. In the More Options group, select Delay Delivery.
  4. In the Properties dialog box, select the Do not deliver before check box.
  5. Choose the date and time when you want to send the message.
  6. Select Close.
  7. In the message window, select Send.

Enjoy these awesome threads from ten years ago this week!

Topic

Konica Minolta Integrates Fiery Color Profiler Suite 3.0 into Color Product

Guest ·
® digital print controllers and solutions; VUTEk® superwide digital inkjet printers, UV and solvent inks; Rastek™ UV wide-format inkjet printers; Jetrion® industrial inkjet printing systems; print production workflow and management information software; and corporate printing solutions. EFI maintains 23 offices worldwide. Konica Minolta Contact James Norberto Konica Minolta Business Solutions U.S.A., Inc. +1 201.825.4000 PR@kmbs.konicaminolta.us EFI Contact Katie Maller EFI Public Relations
Topic

Konica Minolta Previews bizhub 423 Series

GMAN ·
Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the third consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. For more information, please visit www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook and Twitter. Konica Minolta Contact Doreen Maciak Konica Minolta Business Solutions U.S.A., Inc
Topic

Canon Sees Office Equipment Market Has Hit Bottom, Gradual Recovery Ahead

Guest ·
to have hit bottom and is heading for a mild recovery." Canon said in September that it would start providing its multi-functional printers to Hewlett-Packard (HPQ.N), in a move to broaden HP's lineup of office equipment and boost Canon's hardware sales. The Tokyo-based company also took over Dutch printer maker Oce NV (OCEN.AS) this year to strengthen its product lineup and broaden its distribution channels. For January-March, the maker of IXY and EOS brand digital cameras posted an operating
Topic

New Products – Including Konia Minolta’s First Color A4 MFP – Continue Legacy of Inno

Guest ·
speeds of up to 31 pages per minute (ppm). Featuring Konica Minolta’s proprietary Simitri® HD Color Polymerized Toner for sharper text and enhanced fine detail, as well as the full suite of PageScope® application solutions for improved overall productivity, the bizhub C35 is the perfect solution for small workgroups and new business users. Also being previewed are two new A4 monochrome devices – the bizhub 20 and bizhub 20P – both of which offer monochrome printing at speeds up to 32 ppm. The
Topic

Kyocera Mita America Incorporates Advanced Data Security Into Multifunctional Product

Guest ·
itself. Kyocera and API previewed the solution at the Kyocera Mita America Pan-American Dealer Meeting April 6-8, 2010 in Orlando, Florida, and will introduce it to government customers at the GSA Expo in Orlando May 6-7, 2010. API’s Cryptek Netgard cost-effectively brings printers, scanners and copiers into HSPD-12 compliance by enabling CAC (common access card) authentication and access, saving valuable resources in equipment upgrades and infrastructure. It enables organizations to easily
Topic

TOSHIBA AMERICA BUSINESS SOLUTIONS INC. RECOGNIZES DEALERS FOR OUTSTANDING CUSTOMER S

Guest ·
KENTUCKY TOSHIBA BUSINESS SOLUTIONS IN MINNESOTA, NEBRASKA, MONTANA, WASHINGTON, CALIFORNIA TOSHIBA BUSINESS SOLUTIONS IN MISSOURI AND KANSAS TOSHIBA BUSINESS SOLUTIONS IN NEW YORK TOSHIBA BUSINESS SOLUTIONS IN NEW YORK AND NEW JERSEY TOSHIBA BUSINESS SOLUTIONS IN TEXAS AND NEW MEXICO TURKS KERN COPY INC U S BUSINESS TECHNOLOGY LLC UNITED IMAGING VANDYKE INC ZOOM IMAGING SOLUTIONS INC DELTA BLUE ELECTRONICS N V NATIONAL COPIER & OFFICE SUPPLY RANKO S A RILAZ SA DE C V ROMIS S A TOPAC BUSINESS
Topic

A Difficult "Kodak Moment" - Quarterly Profit Disappoints, Shares Dive 15%

Guest ·
split between U.S. and international units, but the U.S. contributed 80% of sales this quarter. Sales in the film, photo-finishing and entertainment group fell 14% to $431 million, as film sales continued to deteriorate. Sales in the graphic communications group, which includes commercial printing, edged up 1% to $611 million. In the Graphic communications market, Kodak competes mainly with Xerox’s IGen 4 and HP’s Indigo digital platforms. Both Xerox and HP have much stronger balance sheets
Topic

Xerox CEO to Investors: Industry Leadership, Annuity Business,

Guest ·
full-color personalized sales collateral, direct-marketing pieces and photo products. -- Expanding Distribution -- Since its 2007 acquisition of Global Imaging Systems, a large U.S. reseller of document technology, Xerox has continued to expand its distribution through multiple sales channels. Xerox has acquired 10 additional U.S.-based dealers and two European distributors. By broadening its technology to include more entry-level printers and multifunction systems and expanding its channels of
Topic

TTP cuts time to market for OEMs using Kyocera KJ4 printheads

Guest ·
27 April 2010, TTP is pleased to announce the release of the Meteor Head Driver Card “HDC-K” for the new Kyocera KJ4 printhead types KJ4B-HD06MHG-STDV2 and KJ4A-GD06AHG-STDN2/STDC2. This new driver card enables OEMs to integrate new Kyocera KJ4 printheads with less cost, time and risk. Printer manufacturers already using a TTP Meteor controller will recognise the software interface, additionally reducing their time to bring a Kyocera-based print system to the market. TTP is also releasing a
Topic

New Xerox Mobile Print Solution to Allow Procter & Gamble to Print from Smartphones

Guest ·
perspectives and views from events visit http://twitter.com/xeroxcorp, http://twitter.com/xeroxevents, http://www.facebook.com/XeroxCorp, http://www.xerox.com/blogs, http://www.xerox.com/podcasts or http://www.xerox.com/thoughtleaders . Xerox(R) and the sphere of connectivity design are trademarks of Xerox Corporation in the United States and/or other countries. (1)Gartner "Magic Quadrant for Managed Print Services Worldwide" by K. Weilerstein, et al. August 21, 2009. (2)IDC "IDC MarketScape
Topic

Kodak and ibml Look to Expand Global Relationships in Document Imaging Market

Guest ·
documents images. For more information visit www.ibml.com . About Kodak As the world's foremost imaging innovator, Kodak helps consumers, businesses, and creative professionals unleash the power of pictures and printing to enrich their lives. To learn more, visit http://www.kodak.com and follow our blogs and more at http://www.kodak.com/go/followus . More than 75 million people worldwide manage, share and create photo gifts online at KODAK Gallery—join today at www.kodakgallery.com More
Topic

Does your Copier Service Contract still reflect 1970's Analog Copiers?

SalesServiceGuy ·
I have attached my most recent Service Contract. It covers most situations, that I get into in 2010. I have a very similar, seperate one for Copy Blocks. Feel free to use. I realize Sales people will not want to get into this much detail until after the sale is done.
Topic

Berlin, CT Copier Vote!

Guest ·
, superintendent of public buildings, gave an overview of the chilling/cooling tower. Built in 1973 the tower has a manufacturer’s suggested life span of 25 years. Pajor said he had observed steel filings from the chiller indicating the cooling system “was on its last legs.” He added that “it can probably make it through one last summer.” However, the entire structure needs to be replaced. Work is expected to begin in late September. Wren urged the town to renew its lease with Konica Minolta on
Topic

Medical Professionals and Organizations Receive KODAK Service and Support for Install

Guest ·
more about iPORT, visit www.iPORTmedia.com, or call 312.440.6000 About Kodak As the world's foremost imaging innovator, Kodak helps consumers, businesses, and creative professionals unleash the power of pictures and printing to enrich their lives. To learn more, visit http://www.kodak.com and follow our blogs and more at http://www.kodak.com/go/followus . More than 75 million people worldwide manage, share and create photo gifts online at KODAK Gallery—join today at www.kodakgallery.com More
Topic

Lost to a Canon 5065 today!

Guest ·
It was hard to believe, I lost a deal to a NEW canon 5065 with stapler and holepunch, print & scan. The other dealer sold the box for approx $9,600 with a cpp of .0050. Dam, I wsn't even close with my MP6001 on price. Is this buyer a liar, can anyone help? I uderstand the unit is discontinued with the advance series now being sold. Also is this a reliable unit for 40K per month? Any help would be appreciated!
Reply

Re: Does your Copier Service Contract still reflect 1970's Analog Copiers?

SalesServiceGuy ·
Over my 15 years as a Sales Manager to 23+ independent dealers, I have seen many situations where dealers simply has far too simplistic service contracts that had not been updated ever. They mostly involve billable Pro Services, unstable Power Supply, two competitive vendors trying to flip each other's Service Contracts and Fuel Surcharges. (I have a large geographic territory with lots of driving.) I once sold two connected copiers to a law firm. They decided to upgrade from Novell 5.0 to
Topic

Lexmark LCA cartridge study demonstrates benefit of responsible printing behaviors

Guest ·
of that cartridge by up to 60 percent2. An LCA is designed to evaluate the environmental impact of a product throughout its lifetime – from raw materials extraction, production, distribution and use, until end of life. "Printer users need to first understand the impact of their current practices on the environment before they can assess what behaviors need to be changed," said Marty Canning, Lexmark vice president and president of its Printing Solutions and Services Division. "Lexmark has made
Topic

Canon 5065

Guest ·
Can anyone tell me when this machine was introduced to the market?
Topic

When NOT to save money...

txeagle24 ·
Several weeks ago, I conducted an assessment for a SMB account that is a current Ricoh Business Solutions customer, even though they initially started doing business with Lanier a number of years ago. The prospective client has over a year left on their existing lease, but since their sales rep approached them with a quote to upgrade, they were willing to see what I had to bring to the table as well. The rest of the story...
Reply

Re: CBS NEWS REPORT ON COPIER SECURITY

txeagle24 ·
Here is a letter that management shared with us in our Monday morning sales meeting regarding the security of Ricoh hard drives. It is at least good to know that anything on the HDD is in a proprietary format. I don't think the difficult thing is going to be to make our RFG customers feel at ease that their data is not compromised. The real challenge will be addressing the concerns on competitive systems that clients want us to send back to the leasing company for them. Of course, that is also
Member

Gilly

Reply

Re: Rumor has it.....

GIntel ·
Anyone have any idea on how many Canon and other competitor's MFPs are still in IKON's MIF base? How about the percentage of IKON's overall fleet? Whats the strategy for getting these cleared out because Canon is not making it easy to service them... Thanks!
Reply

Re: Lost to a Canon 5065 today!

txeagle24 ·
My guess is that since the product is discontinued the sales rep had a discounted cost of goods. Since $9,600 sounds high for a discontinued machine, my guess is that he/she marked up the price of the box to buy down service.
Topic

Contex Americas Enhances Wide-Format Scanning Solutions with New Indexing and Archivi

Guest ·
A/S Svanevang 2 DK - 3450 Alleroed, DENMARK Phone: +45 48 14 11 22 Fax: +45 48 14 01 22 www.contex.com info@contex.com Contex Americas, Inc. 365 Herndon Parkway Herndon, VA 20170 USA Phone +1 (703) 964-9850• Fax: +1 (703)547-3375 www.contex.com salesamericas@contex.com
Topic

AnyDoc Software Introduces Enterprise Capture and Workflow Solution for the Insurance

Guest ·
easily identified for correction or circumvention. To facilitate the promotion of AnyDocINSURANCE Suite, AnyDoc Software has added Kent Krueger to their sales team as the Solution Account Executive for Insurance. Based near Atlanta, Georgia, Krueger brings more than 15 years experience in software solutions sales, management, and business development to the AnyDoc team, with core knowledge of the insurance industry. “I’m thrilled to join the AnyDoc team as the forerunner in educating insurance
Topic

To all participating OKI PLUS COOP Program enrollees,

Guest ·
extended 7. All access to the online Shared Marketing System will be shut down effective June 30th, 2010, close-of-business. Any questions or issues that arise during the CoOP Program close-out should be directed to: Kimberly Vega-Pimiento; 856.222.7356 or Jackie Paralis; 856.222.7300 Oki Data remains committed to supporting our resellers and dealers and will be providing more cost-effective programs and incentives to drive Partner growth and sales success. Sincerely, Jackie S. Paralis Jackie
Topic

mp 5000/5001

pcb0960 ·
Good morning all, I discovered something last week if a fax board is installed on a MP5001,it MUST be the fax option for the MP5001 this is unique to this machine, any other fax board even the fax board for the MP5000 will not work it causes the machine to appear to have the fax then disappears will not show on the user tools or sp mode. Also the Ricoh website does not supply the part number for the fax board does anyone have this part number?
Topic

Sheriff's Deputies Raid LMI Solutions!

GMAN ·
Sheriff's Deputies Raid Printer Cartridge Business PHOENIX - Sheriff's deputies raided a business near 49th Ave. and Van Buren arrested 25 people in the country illegally who were using fraudulent IDs to gain employment. Sheriff's spokesman Brian Lee says the raid was part of a potential employer sanctions case against Lasermasters, a company that supplies printer cartridges. Deputies used search warrants at Lasermasters to search records of 35 employees who were suspected to be illegal
Reply

Re: CBS NEWS REPORT ON COPIER SECURITY

glnsk8ter ·
I have 21 machines (mpc3500) to be relocated to another acct. Don't want to purchase new HD(s) or DOSS options, can something be done like put them in a computer and run some of the utilities that do the multiple overwrites of various bit patterns to feel fairly confident that the existing data is impracticable to recover. Or as one person suggested run large enough documents with grey pages in each function scan, print, copy, fax to fill the hdd with such images. I bet a product engineer
Reply

Re: CBS NEWS REPORT ON COPIER SECURITY

SalesServiceGuy ·
I have added the following line item to all my Service Contracts going forward. Hopefully, it covers me. "7). All current model copiers equipped with a Hard Drive, will have the included 128 bit AES Data Encryption feature turned on upon initial delivery. This reasonably protects the confidentiality of any customer information stored on the copier’s Hard Drive, in case that Hard Drive is replaced or the copier is eventually disposed of. It is the customer’s complete responsibility to manage
Reply

Re: CBS NEWS REPORT ON COPIER SECURITY

SalesServiceGuy ·
Simply handing over a copier's HDD removes the OS within the copier making it unuseable. Plus there is some labour to remove the HDD and reload the firmware onto it. At least $200 - $300.00 total vs turning on 128 Bit AES Encryption at the start - Free. Going forward, we format the HDD on all of our own brand copiers we remove. For competitors brands, where we do not know the Service Codes, we can only inform the customer of the risks.
Reply

Re: Does your Copier Service Contract still reflect 1970's Analog Copiers?

B13555 ·
Can you give us some idea - just curious - what push-back (if any) you have had? Most interested in: "...reasonably protects the confidentiality of any customer information stored on the copier’s Hard Drive, in case that Hard Drive is replaced or the copier is eventually disposed of. It is the customer’s complete responsibility to manage their Hard Drive’s information security upon disposal" (maybe too soon for you to comment). and, do you get questions about ..."Whenever possible, to allow
Reply

Re: Does your Copier Service Contract still reflect 1970's Analog Copiers?

SalesServiceGuy ·
Most copier brands now include the ability to email or fax the meter reads and service codes on a regular basis. I have never had a customer concern about this. Every Monday AM, I get a report from all of my recent copier installs. I have gotten pretty good at skimming these reports, seeing any problems and proactively dispatching a service tech. Customer really like the idea that I am electronically watching their copier.
Reply

Re: lEAD FOR A 70PPM DEVICE IN Oregon

bobsynergy ·
My company is a Canon dealer servicing 97741 bobb@synergyoffice.com
-=Good Selling=-

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